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Quick Reference Guide
The laser imager’s display screen shows status and error information.
NOTE: This example screen shows the location of each symbol. When operating, the
imager displays different combinations of these codes and symbols to communicate
the status. For more information, see the User Manual.
Description Normal
state
Film count On Displays the film count for upper/lower film cartridges. When 0 displays, replace the
Indicator light On/green Green—Indicates the active film cartridge, for example, when printing.
Power On/green Green—Ready to print. The symbol flashes during printing.
Status or
Error code
Film size Off If on, the print job requires a different film size and/or type than the currently loaded
Calibrate or
Test print
Pause Off If the symbol is on, the film cartridge cover is open. To avoid exposing the film to light,
Restart Off If the symbol is on, you must restart. Press the imager’s power switch off, and then
Film jam Off If the symbol is on, film is jammed. Check the error code to locate the jam and
Maintenance Off If the symbol is on, maintenance is required. Check the error code:
Off This guide provides a list of the codes and how to respond. See page 2.
On/blue Blue—Calibration might be needed if the symbol is on and code 624, 631, or 632
Action
empty cartridge.
Amber—There is an issue with the indicated film supply, such as a jammed film.
Amber—Not ready to print. Wait or correct the condition.
If a print job requires a different film size and/or type from the loaded films, the
requested size and type displays along with the Film size symbol (see below). For
mammography film, an M displays in front of the film size, B indicates the blue base
film, and C indicates clear base film. Load the requested film size and type.
film. Load the requested film size/type to continue printing.
You can also press this symbol for three seconds, until the imager beeps twice, to
cancel all pending print jobs that require an unavailable media size and/or type.
appears. Press the symbol to calibrate the upper or lower film cartridge.
Amber—There was an issue with the calibration. Press the Calibrate symbol to
manually calibrate. Depending on the issue, you may be able to keep printing (631 or
632 error), or it might be necessary to load a different film cartridge (624 error).
To make a test print, press the Calibrate symbol for three seconds until the imager
beeps twice. The test print varies depending on the type of film.
do not open the film supply door until the symbol turns off. Press the symbol to close
the film cartridge cover, and then wait for the symbol to turn off.
Note: The symbol is on while processing images, etc.
on. The power switch is on the lower back of the imager.
remove the jammed film. See page 2.
• 449—Replace the filter. (See the User Manual.) After replacing the filter, reset
the imager: press and then release the Maintenance symbol and either Calibrate
symbol at the same time.
• 550—Call a qualified service provider for preventive maintenance.
Pub No. AA3085_en
2012-12-31
Page 2
Status and Error Codes
See the User Manual for more information about the errors.
For errors not in this list:
1. Restart the imager.
2. If the error persists, contact a qualified service provider
for support.
Code Action
116 Film jam in Area 1.
118, 119, 125 Reinsert the film cartridge.
139, 175, 178 Reinsert the film cartridge or insert a new
cartridge.
145, 146 Insert a supported film cartridge.
177 Open, then manually close, the film
cartridge. See Figure 2, item 8.
200 Load the requested film type and size for
jobs that are waiting for film.
209 Close the open cover and restart.
302 Film jam in Area 1.
323, 325 Film jam in Area 2.
326 Film jam in Area 2 or 3.
400, 410, 411,
420, 430
449 Change the filter.
543, 544 Film jam in Area 3.
550 Call for service (preventive maintenance).
624, 631, 632 Calibrate. If the error persists, insert a
701 Close the open cover.
705 The imager is restarting. Wait until the
Resend the print job from the image
source.
new film cartridge.
restart is complete.
Correcting Film Jams
Removing the Left Cover (Figure 1)
1. Open the film
supply door.
2. Remove the top
cover.
3. Turn the knurled
knobs by hand
(1,2).
Code 302/Jam in Area 1
1. Remove the top and left covers. See Figure 1.
2. Check for jammed film: remove the cartridge and check for film. If the
jammed film is not loose, turn the exposure transport (6) and vertical
transport (7) knobs clockwise to remove the film from the rollers.
3. If you have not found the jammed film, take the cartridge to a dark
room and carefully open the cover. Remove any misplaced film, then
close and reinsert the cartridge.
4. Reinstall/close the covers.
Code 116/Jam in Area 1 OR Code 323/Jam in Area 2
1. Open the film supply door and remove the film cartridge.
2. Remove any film from Area 1 (upper or lower).
3. Reinsert the film cartridge and close the film supply door, OR if you
have not found the jammed film, continue with the next step.
4. Remove the top and left covers. See Figure 1. Check for jammed film.
5. If you have not found the jammed film:
• 116—Take the cartridge to a dark room and carefully open the
cover. Remove any misplaced film, then close the cartridge.
• 323—If the film cartridge is not fully closed, manually close the
cartridge using the rollback knobs (8), carefully turning counterclockwise. Remove any misplaced film. If the jammed film is not
loose, turn the exposure transport (6) and vertical transport (7)
knobs clockwise to remove the film from the rollers.
6. Reinsert the cartridge, and reinstall/close the covers.
5
3
6
1
2
7
8
Film Jam Areas (Figure 2)
1—Upper/lower film supply
2—Film path
3—Processor/densitometer
Pub No. AA3085_en, Rev. C, 2012-12-31
© Carestream Health, Inc., 2012
Printed in China.
1
4—Exit Roller Knob
5—Processor Drum Knob
6—Exposure Transport Knob
7—Vertical Transport Knob
8—Rollback Knobs
4
1. Remove the top and left covers. See Figure 1.
• 325—Remove any film from Area 2.
• 326—Rotate the processor drum (5) and the exit roller (4) knobs
clockwise until a film exits. If a film does not exit, remove any film
from Area 2.
2. If the film is not loose, turn the exposure transport (6) and vertical
transport (7) knobs clockwise to remove the film from the rollers.
3. Reinstall/close the covers.
Code 543, 544/Jam in Area 3
1. Remove any film from the exit tray.
2. Remove the top cover and remove any film.
3. If you have not found the jammed film, remove the left cover. See
Figure 1.
4. Rotate the exit roller knob (4) clockwise until a film exits.
5. Pivot the heat shield open and check for jammed film in the processor
drum area. If necessary, carefully rotate the processor drum knob (5)
clockwise and remove any film.
6. Reinstall/close the covers.
Publication History:
Rev A: 2012-09-28, Preliminary release for limited distribution.
Rev B: 2012-10-15, Updated the left cover removal illustration.
Rev C: Minor technical updates. First general release/distribution.
Code 325/Jam in Area 2 OR Code 326/Jam in Area 2 or 3
Carestream Health, Inc.
150 Verona Street
Rochester, New York 14608
United States
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