Digital video camcorders record video signals onto the tape in very thin lines (as thin
as 1/8 the width of a hair). The following anomalies may appear if the video heads are
even slightly dirty.
• Mosaic or other blocky video artifacts (Fig. 1) or banding
(Fig. 2) appear on the picture during playback.
• Sound becomes distorted, or there is no sound during
playback.
• The message [HEADS DIRTY, USE CLEANING CASSETTE]
appears.
If such symptoms appear, clean the video heads with the
Canon DVM-CL Digital Video Head Cleaning Cassette* or a
commercially available dry cleaning cassette.
If the symptoms reappear shortly after cleaning, the
videocassette may be defective. Stop using it.
* Availability differs from area to area.
Video heads may become dirty under the following conditions:
• Using the camcorder in humid or hot places.
• Using cassettes with damaged or dirty tapes.
• Using the camcorder in dusty places.
• Using the video heads for a long time without cleaning them.
NOTES
• Before you make important recordings, clean the video heads and make a test recording
in advance. We also recommend cleaning the video heads after use, before storing the
camcorder.
• Do not use wet type cleaning cassettes as this may damage the camcorder.
• Even after cleaning the video heads you may not be able to correctly play back tapes
that were recorded with dirty video heads.
Fig. 1
Fig. 2
2 • Introduction
Important Usage Instructions
I
WARNING!
WARNING!
COPYRIGHT WARNING:
Unauthorized recording of copyrighted materials may infringe on the rights of copyright
owners and be contrary to copyright laws.
Digital Video Camcorder, ZR960 A systems
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and use in accordance with the instructions,
may cause harmful interference to radio commu nications. However, there is no guarantee that interference w ill not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual.
If such changes or modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
Tel No. (516)328-5600
The Mains plug is used as the disconnect device. The Mains plug shall remain readily operable to disconnect the
plug in case of an accident.
mportant Warning
CAUTION:
TO REDUCE THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE COVER (OR
BACK). NO USER-SERVICEABLE PARTS
INSIDE. REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
APPARATUS TO RAIN OR MOISTURE.
For Canada only:
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO DRIPPING OR SPLASHING.
TO REDUCE THE RISK OF ELECTRIC SHOCK AND TO REDUCE ANNOYING
INTERFERENCE, USE THE RECOMMENDED ACCESSORIES ONLY.
The lightning flash with arrowhead symbol,
within an equilateral triangle, is intended to
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
alert the user to the presence of uninsulated
“dangerous voltage” within the product’s
enclosure, that may be of sufficient magnitude
to constitute a risk of electric shock to
persons.
The exclamation point, within an equilateral
triangle, is intended to alert the user to the
presence of important operating and
maintenance (servicing) instructions in the
literature accompanying the product.
Introduction • 3
IMPORTANT SAFETY INSTRUCTIONS
In these safety instructions the word “apparatus” or
“product” refers to the Canon Digital Video Camcorder
ZR960 A and all its accessories.
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with dry cloth.
7 Do not install near any heat sources such as
radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce
heat.
8 Protect the power cord from being walked on or
pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
9 Unplug this apparatus during lightning storms or
when unused for long periods of time.
10 Read instructions — All the safety and operating
instructions should be read before the product is
operated.
11 Retain instructions — The safety and operating
instructions should be retained for future
reference.
12 Heed Warnings — All warnings on the product
and in the operating instructions should be
adhered to.
13 Follow instructions — All operating and
maintenance instructions should be followed.
14 Cleaning — Unplug this product from the wall
outlet before cleaning. Do not use liquid or
aerosol cleaners. The product should be cleaned
only as recommended in this manual.
15 Avoid magnetic or electric fields — Do not use
the camera close to TV transmitters, portable
communication devices or other sources of
electric or magnetic radiation. They may cause
picture interference, or permanently damage the
camera.
16 Water and Moisture — Hazard of electric shock
— Do not use this product near water or in rainy/
moist situations.
17 Placing or Moving — Do not place on an unstable
cart, stand, tripod, bracket or table. The product
may fall, causing serious injury to a child or adult,
and serious damage to the product. A product
and cart combination should be moved with care.
Quick stops, excessive force, and uneven
surfaces may cause the product and cart
combination to overturn.
18 Power Sources — The product should be
operated only from the type of power source
indicated on the marking label. If you are not sure
of the type of power supply to your home, consult
your product dealer or local power company.
Regarding other power sources such as battery
power, refer to instructions in this manual.
19 Overloading — Do not overload wall outlets and
extension cords as this can result in a risk of fire
or electric shock.
20 Objects and Liquid Entry — Never push objects
of any kind into this product through openings as
they may touch dangerous voltage points or short
out parts that could result in a fire or electric
shock. Be careful not to spill liquid of any kind
onto the product.
21 Servicing — Do not attempt to service this
product yourself as opening or removing covers
may expose you to dangerous voltage or other
hazards. Refer all servicing to qualified service
personnel.
22 Power Sources — The CA-590 Compact Power
Adapter should be operated only from the type of
power source indicated on the marking label. If
you are not sure of the type of power supply to
your home, consult your product dealer or local
power company. Regarding other power sources
such as battery power, refer to instructions in this
manual.
23 Lightning — For added protection of this product
during a lightning storm, or when it is left
unattended and unused for long periods of time,
disconnect it from the wall outlet and disconnect
the antenna. This will prevent damage to the
product due to lightning and power-line surges.
24 Damage Requiring Service — Disconnect this
product from the wall outlet and all power
sources including battery, and refer servicing to
qualified service personnel under the following
conditions:
a. When the plug is damaged.
b. If any liquid has been spilled onto, or objects
have fallen into, the product.
c. If the product has been exposed to rain or
water.
d. If the product does not operate normally even
if you follow the operating instructions. Adjust
only those controls that are covered by the
operation instructions. Improper adjustment of
other controls may result in damage and will
often require extensive work by a qualified
technician to restore the product to its normal
operation.
4 • Introduction
e. If the product has been dropped or the cabinet
has been damaged.
f. When the product exhibits a distinct change in
performance. This indicates a need for
service.
25 Replacement Parts — When replacement parts
are required, be sure the service technician has
used replacement parts that are specified by
Canon or that have the same characteristics as
the original part. Unauthorized substitutions may
result in fire, electric shock or other hazards.
26 Safety Check — Upon completion of any service
or repairs to this product, ask the service
technician to perform safety checks to determine
that the product is in safe operating order.
When replacement of the power supply is required, please return it to the responsible nearest Canon Service Center
and please replace it with the same type number CA-590.
The adapter can be used with a power supply between 100 and 240 V AC. For areas where 120 V AC power is not
used, you will need a special plug adapter. Contact your nearest Canon Service Center for further information.
The adapter is not intended to be serviced. Should the product cease to function in its intended manner, it should be
returned to the manufacturer or be discarded.
This Class B digital apparatus complies with Canadian ICES-003.
Introduction • 5
Table of contents
Introduction ____________________________________
9About this Manual
10 Getting to Know the Camcorder
10Supplied Accessories
11Names of Parts
13Screen Displays
Preparations ____________________________________
15 Getting Started
15Charging the Battery Pack
17Installing the Backup Battery
17Preparing the Accessories
18 Basic Operation of the Camcorder
18Joystick and Joystick Guide
18Using the Menus
19 First Time Settings
19Changing the Language
20Changing the Time Zone
20Setting the Date and Time
20 Getting Ready to Start Recording
20Opening the Lens Cover and Adjusting the LCD Screen
21Inserting and Removing a Tape
Video _________________________________________
23 Basic Recording
23Shooting Video
24Changing the Aspect Ratio of the Recordings (Widescreen / 4:3)
25Zooming: Optical, Advanced and Digital Zoom
25Quick Start Function
26Reviewing the Last Scene Recorded
27 Basic Playback
27Playing Back Video
28Locating the End of the Last Scene
28On-Screen Displays (Data Code)
6 • Table of contents
29 Advanced Functions
29: Special Scene Recording Programs
31 Flexible Recording: Changing the Shutter Speed
32LCD Video Light
32Self Timer
32Manual Focus Adjustment
33Manual Exposure Adjustment
34White Balance
35Image Effects
35Digital Effects
36Using an External Microphone
37Audio Playback Modes
Thank you for purchasing the Canon ZR960. Please read this manual carefully before
you use the camcorder and retain it for future reference. Should your camcorder fail
to operate correctly, refer to Troubleshooting (50).
Conventions Used in this Manual
•IMPORTANT: Precautions related to the camcorder’s operation.
•NOTES: Additional topics that complement the basic operating procedures.
•POINTS TO CHECK: Restrictions that apply if the function described is not
available in all operating modes (the operating mode to which the camcorder
should be set, etc.).
• : Reference page number.
• “Screen” refers to the LCD and the viewfinder screen.
• The terms “photo” and “still image” are used interchangeably with the same
meaning.
• The photos included in the manual are simulated pictures taken with a still camera.
: Special Scene Recording Programs
Recording in a very bright ski res ort or
capturing the full colors of a sunset or a
The camcorder’s operating mode is determined by the
switch. In this manual, indicates that a
function is available and indicates that the
function is not available.
Brackets [ ] are used to refer to menu options and other
displays, exactly as they appear on the screen.
Names of buttons and switches other than the joystick
are indicated within a “button” frame.
For example .
FUNC.
In this manual, the arrow is used
to abbreviate menu selections. For a
detailed explanation refer to Using
the Menus (18).
fireworks display becomes as easy as
selecting a Special Scene recording
program. For details about the available
options, refer to the sidebar on
page 33.
switch:
POINTS TO CHECK
Mode switch:
FUNC.
PR [
OGRAM AE]
Desired recording program
FUNC.
NOTES
Do not set the mode switch to
·
during the actual recording of ascene;
the brightness of the picture may
change abruptly.
Introduction • 9
Getting to Kn ow the Camcorde r
Supplied Accessories
CA-590 Compact Power
Adapter*
Lithium Button Battery
(CR1616)
* CA-590E including power cord, in Asia.
STV-250N Stereo Video
Cable
BP-2L5 Battery Pack
Online product registration for USA Customers only.
Register your product online at www.registercanon.com
9 Protect your product
We will keep the model number and date of purchase of your new Canon product on file to help you
refer to this information in the event of an insurance claim such as loss or theft.
9 Receive information on new products and promotions
Upon your request, we will send you information on Canon new products and promotions.
The serial number of this product can be found at the battery attachment unit of the camcorder. Write down
the number and other information here and retain this book as a permanent record of your purchase to aid
identification in case of theft.
Date of Purchase:Model Name: ZR960 A
Purchased From:Serial No.:
Dealer Address:
Dealer Phone No.:
10 • Introduction
Names of Parts
Left sid
e view
Right side view
Front view
Lens cover switch (23)
( open, closed)
Speaker (27)
CHG (charge) indicator (15)
DV terminal (39, 43)
MIC (microphone) terminal (red) (36)
AV te rm in al (39)
Lock button
switch
Mode switch (24)
Easy record ing
Recording programs
Grip belt (17)
Stereo microphone
Introduction • 11
Back vi
Top v iew
ew
Joystick (18)
FUNC. button (18, 45)
D.EFFECTS button (35)
Viewfinder (23)
Dioptric adjustment lever (23)
STANDBY indicator (25)
VIEWFINDER button (23)
Start/Stop button (23)
DC IN terminal (15)
LCD screen (20)
Serial number/
Speaker volume (27)
Searching for the end of the last scene
(28)
Playback time
(hours : minutes : seconds : frames)
Joystick guide (18)
Data code (28)
Introduction • 13
Tape operation
Record, Record pause,
Stop, Eject,
Fast forward, Rewind,
Playback, Playback pause,
Fast forward playback,
Rewind playback
Remaining tape
Indicates the remaining time of the tape in minutes.
( moves while recording.) When the tape
reaches its end, the display changes to “END”.
• When the time left is less than 15 seconds, the
remaining tape time may not appear.
• Depending on the tape used, the remaining time
displayed may not be accurate. In any case, you
will be able to record on the tape the number of
minutes that appears on the cassette’s label (for
example, 85 minutes).
Remaining battery charge
• When starts flashing in red, replace the
battery pack with a fully charged one.
• When you attach an empty battery pack, the
power may turn off without displaying the icon.
• Depending on the conditions under which the
camcorder and the battery pack are used, the
actual battery charge may not be indicated
accurately.
Recording reminder
The camcorder counts from 1 to 10 seconds when
you start recording. This is helpful to avoid scenes
that are too short.
14 • Introduction
Preparations
This chapter describes basic operations, such as navigating the
menus, and first time settings to help you learn more about your
camcorder.
Getting Starte d
Getting Started
Charging the Battery Pack
The camcorder can be powered with a
battery pack or directly using the
compact power adapter. Charge the
battery pack before use.
For approximate charging times and
recording/playback times with a full
battery pack, refer to the tables on
pages 59, 60.
Remove the battery
terminal cover before
attaching the battery
DC IN terminal
1 Plug the compact power adapter
into a power outlet.
Depending on the region of
purchase, a power cord for the
compact power adapter may have
been supplied as well. In that case,
connect the power cord to the
compact power adapter before
plugging it into the power outlet.
2 Connect the compact power
adapter to the camcorder’s DC IN
terminal.
CHG (charge) indicator
3 Attach the battery pack to the
camcorder.
Press the battery pack lightly and
slide it up until it clicks.
4 Charging will start when the
switch is turned to (CHG).
The CHG (charge) indicator starts
flashing. The indicator goes out
when charging is completed.
Preparations • 15
TOREMOVETHEBATTERYPACK
BATT. switch
1 Slide in the direction of the
BATT.
arrow and hold it pressed down.
2 Slide the battery pack down and
then pull it out
IMPORTANT
• We recommend charging the battery
pack in temperatures between 10 °C
and 30 °C (50 °F and 86 °F). Outside the
temperature range of 0 °C to 40 °C
(32 °F to 104 °F), charging will not start.
• Do not connect to the camcorder’s DC
IN terminal or to the compact power
adapter any electrical equipment that is
not expressly recommended for use
with this camcorder.
• To prevent equipment breakdowns and
excessive heating, do not connect the
supplied compact power adapter to
voltage converters for overseas travels
or special power sources such as those
on aircraft and ships, DC-AC inverters,
etc.
• The CHG (charge) indicator also serves
as a rough estimate of the battery
charge status.
Two quick flashes at 1-second intervals
Battery pack at least 50% charged. If
the indicator flashes quickly but not
exactly in this pattern, refer to
Troubleshooting (50).
One flash at 1-second intervals
pack less than 50% charged.
• Charged battery packs continue to
discharge naturally. Therefore, charge
them on the day of use, or the day
before, to ensure a full charge.
• We recommend that you prepare battery
packs 2 to 3 times longer than you think
you might need.
• USA and Canada only: The
Lithium ion/polymer battery
that powers the product is
recyclable. Please call
1-800-8-BATTERY for
information on how to recycle this battery.
: Battery
:
NOTES
• The battery pack will be charged only
when the camcorder is off.
• If remaining battery time is an issue, you
can power the camcorder using the
compact power adapter so the battery
pack will not be consumed.
16 • Preparations
Installing the Backup Battery
The backup battery (CR1616 lithium
button battery) allows the camcorder to
retain the date, time (
camcorder settings while the power
source is disconnected. Connect a power
source to the camcorder when replacing
the backup battery to retain the settings.
20) and other
1 Remove the battery pack, if one is
attached.
2 Open the backup battery cover.
3 Insert the backup battery with the
+ side facing out.
Preparing the Accessories
Fasten the grip belt.
Adjust the grip belt so that you can
reach the zoom lever with your index
finger, and the button with
your thumb.
Start/Stop
TOATTACHASHOULDERSTRAP
Pass the ends of the optional
shoulder strap through the strap
mount on the grip belt and adjust the
length of the strap.
4 Close the cover.
NOTES
The battery life of the backup battery is
about one year. flashes in red when
the lithium button battery is not installed,
or when it needs to be replaced.
Preparations • 17
Basic Operation of the Camcorder
Basic Operation of the
Camcorder
Joystick and Joystick Guide
Use the joystick to operate the
camcorder’s menus.
Push the joystick up, down, left
or right (, ) to select an
item or change settings.
Press the joystick itself () to
save the settings or confirm an
action. On menu screens, this is
indicated by the icon .
Press to display/hide the joystick
guide (when recording, the joystick
guide will appear only when the mode
switch is set to ). The functions that
appear on the joystick guide will
change depending on the operating
mode.
Using the Menus
Many of the camcorder’s functions can
be adjusted from the menus that open
after pressing .
For details about the available menu
options and settings, refer to the
appendix Menu Options Lists (45).
FUNC.
Selecting an Option from the FUNC. Menu
1 Press .
FUNC.
2 Select () the icon of the
function you want to change from
the left side column.
Menu items not available will appear
grayed out.
3 Select () the desired setting
from the available options at the
bottom bar.
• The selected option will be
highlighted in light blue.
• With some settings you will need
to make further selections and/or
press . Follow the additional
operation guides that will appear
on the screen (such as the joystick
icon, small arrows, etc.).
4 Press to save the settings
FUNC.
and close the menu.
You can press to close the
FUNC.
menu at any time.
18 • Preparations
Selecting an Option from the Setup Menus
1 Press .
FUNC.
2 Select () [ MENU] and press
to open the setup menus.
You can also hold pressed
FUNC.
down for more than 1 second to open
directly the setup menus screen.
3 Select () the desired menu from
the left side column and press .
The title of the selected menu
appears on top of the screen and
under it the list of settings.
4 Select () the setting you want
to change and press .
• An orange frame will indicate the
menu item currently selected.
Menu items not available will
appear grayed out.
• To return to the menu selection
screen, select ( ) [RETURN]
and press .
5 Select () the desired option and
press to save the setting.
6 Press .
FUNC.
You can press to close the
FUNC.
menu at any time.
First Time Settings
First Time Settings
Changing the Language
The language for on-screen and menu
displays can be changed. The list of
available languages depends on the
region where you purchased the
camcorder.
switch:
Default value
Language Set A
German, English
Polish, Portuguese, Russian, Simplified
Chinese and Japanese.
Language Set B
English
Chinese and Korean.
FUNC.
[ MENU]
[ DISPLAY SETUP/]
[LANGUAGE]
Desired language
FUNC.
NOTES
• If you changed the language by mistake,
follow the mark next to the menu
item to change the setting.
• The display that appears in some
menu screens refers to the name of the
button on the camcorder and will not
change, regardless of the language
selected.
, Spanish, French, Italian,
, Simplified Chinese, Traditional
Preparations • 19
Changing the Time Zone
Change the time zone to match your
location. The default setting is New
York or Singapore, depending on the
region of purchase.
switch:
FUNC.
[ MENU]
[ DATE/TIME SETUP]
[T.ZONE/DST]
Desired time zone*
FUNC.
* To adjust for daylight saving time, select the
area name marked with a .
Getting Ready to Start Recording
Getting Ready to Start
Recording
Opening the Lens Cover and Adjusting
the LCD Screen
Before you start recording, open the
lens cover.
Setting the Date and Time
switch:
1 Open the date and time setup
screen.
FUNC.
[ MENU]
[ DATE/TIME SETUP]
[DATE/TIME]
Blinking arrows will be displayed
around the first field of the date.
2 Change each field of the date and
time with the joystick () and
move ( ) to the next field.
3 Press to start the clock.
4 Press to close the menu.
You can also change the date format
(49).
20 • Preparations
FUNC.
NOTES
Move the lens cover switch down to
to open the lens cover.
Rotating the LCD Panel
Open the LCD panel 90 degrees.
You can rotate the panel 90 degrees
downward.
180°
90°
You can rotate the panel 180 degrees
toward the lens (allowing the subject to
monitor the LCD screen while you use
the viewfinder (23)). Rotating the
LCD panel 180 degrees can be useful
also when you wish to include yourself
in the picture when recording with the
self timer.
Subject can monitor the
LCD screen
NOTES
About the LCD and viewfinder screen: The
screens are produced using extremely
high-precision manufacturing techniques,
with more than 99.99% of the pixels
operating to specification. Less than
0.01% of the pixels may occasionally
misfire or appear as black, red, blue or
green dots. This has no effect on the
recorded image and does not constitute a
malfunction.
LCD Backlight
You can set the brightness of the LCD
screen to normal or bright.