Canon VB-R12VE User Manual
ENGLISH
Network Camera
Recorded Video Utility User Manual
This User Manual should be read before using the network camera.
Introduction
This “User Manual” explains the Recorded Video Utility (hereafter referred to as “this utility”) settings and operations. Read
this guide carefully before using this utility to ensure correct use. Also, be sure to read the files in the LICENSE folder on the
Setup CD-ROM.
* The cameras described in this manual may include models not be sold in your country and region.
For the latest information on this product (firmware and included software, user manuals, operating environment, etc.),
please refer to the Canon website.
Precautions for Use (Disclaimer)
Disclaimer
To the full extent permitted by laws and regulations, neither Canon Inc. nor any of its subsidiaries or affiliates shall be
responsible for any financial losses that may be incurred as a result of the loss of recorded information or images,
regardless of the internal or external cause of the loss.
EXCEPT AS SET FORTH IN THE LIMITED WARRANTY ACCOMPANYING THE CAMERA AND WITHOUT
DETRACTING FROM ANY RIGHTS A CONSUMER MAY BE ENTITLED TO, AND TO THE FULL EXTENT PERMITTED
BY LAWS AND REGULATIONS: (1) NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES MAKE
ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD TO THE MATERIAL IN THIS MANUAL OR
WITH REGARD TO THE USE OF THE CAMERA INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, OR NONINFRINGEMENT AND (2) NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES SHALL BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE RESULTING FROM
THE USE OF THIS MATERIAL OR THE CAMERA.
Network Security
The user is responsible for the network security of this product and its use.
Take appropriate network security measures to avoid security breaches. To the full extent permitted by laws and
regulations, neither Canon Inc. nor any of its subsidiaries or affiliates shall be liable for any losses, direct, incidental
or consequential damages, or liabilities that may be incurred as a result of network security incidents such as
unauthorized accesses.
<Network Security Recommendations>
• Change the password of the camera periodically.
• Change the HTTP or HTTPS port number of the camera.
• Limit access to the camera by network devices.
For additional network security recommendations, please refer to the Canon website.
Copyright
Videos, images or sounds recorded with your camera may not be utilized or published without consent of copyright
holders, if any, except in such a way as permitted for personal use under the relevant copyright law.
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License Agreement for Included Software
For information on the License Agreement for Included Software, refer to the VBTools-E.txt in the BundledSoftware
folder in the Included Setup CD-ROM LICENSE folder.
This product is licensed under AT&T patents for the MPEG-4 standard and may be used for encoding MPEG-4
compliant video and/or decoding MPEG-4 compliant video that was encoded only (1) for a personal and noncommercial purpose or (2) by a video provider licensed under the AT&T patents to provide MPEG-4 compliant video.
No license is granted or implied for any other use for MPEG-4 standard.
Trademarks
• Canon and the Canon logo are registered trademarks of Canon Inc.
• Microsoft, Windows, Windows Vista, Internet Explorer, Windows Server, Windows Media and ActiveX are trademarks or
registered trademarks of Microsoft Corporation in the United States and other countries.
• Windows is legally recognized as the Microsoft Windows Operating System.
• This product comes with exFAT, a licensed file system technology from Microsoft.
• QuickTime is a trademark of Apple Inc.
• SD, SDHC, SDXC, microSD, microSDHC and microSDXC logos are trademarks of SD-3C, LLC.
• All other company or product names used in this manual are trademarks or registered trademarks of their respective
holders.
Camera Disposal
Dispose of the camera in accordance with local laws and regulations.
When disposing of the camera, do not forget to remove the memory card.
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User Manuals
Types of User Manuals
Before using this utility, you need to read the following user manuals of the camera in addition to this manual.
Included User Manual
Installation Guide
This guide explains the precautions for camera installation and installation procedures.
Manuals on Setup CD-ROM
Operation Guide
This guide explains the camera initial settings, viewer operation, various settings in the setting page, Troubleshooting, etc.
Mobile Camera Viewer Operation Guide
This explains details on how to use the Mobile Camera Viewer.
Appendix – Specifications
This document lists the camera specifications.
Camera Management Tool User Manual
This explains details on how to use the Camera Management Tool.
Recorded Video Utility User Manual (this manual)
This explains details on how to use this utility.
Network Video Recording Software RM Series Administrator Manual
This explains details on how to use the RM-Lite recording software.
Notes
1. Any unauthorized reproduction of this manual is prohibited.
2. The contents of this manual are subject to change without any prior notice.
3. This document has been prepared with the utmost attention to accuracy. If you have any comments, however,
please contact a Canon sales representative.
4. Canon shall assume no liability for any outcome of using this product, notwithstanding items 2 and 3 above.
How to Use This Manual
The assumed reading format of this manual is on a computer screen.
Software Screenshots
The software screenshots samples shown in this manual are for illustration purposes only. The screenshots may differ
from the actual screens displayed.
Descriptions use Windows 8.1 for the operating system, Internet Explorer 11 for the web browser, and the VB-M50B
for example screens.
Symbols Indicating Precautions
Symbol Description
Important Cautions and restrictions during operation. Make sure to read these carefully.
Note Supplementary descriptions and reference information.
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Table of Contents
Introduction...................................................................................................................... 2
Precautions for Use (Disclaimer) ............................................................................................ 2
Trademarks ............................................................................................................................. 3
Camera Disposal .................................................................................................................... 3
User Manuals................................................................................................................... 4
Types of User Manuals ...........................................................................................................4
How to Use This Manual ......................................................................................................... 4
Chapter 1 Before Use
Functions of the Recorded Video Utility .......................................................................... 8
Recorded Video Utility Overview ............................................................................................ 8
Saved Data of Memory Card .................................................................................................. 8
Operating Environment.................................................................................................. 10
System Requirements ........................................................................................................... 10
Supported Cameras.............................................................................................................. 10
Installation...................................................................................................................... 11
Chapter 2 Recorded Video Utility Operations
Launching the Recorded Video Utility........................................................................... 14
Starting this Utility ................................................................................................................. 14
Names of Each Area of the Main Screen.............................................................................. 15
Using the Video List....................................................................................................... 16
Video List Display Information .............................................................................................. 16
Refreshing the Video List ...................................................................................................... 16
Displaying the Memory Card Information ............................................................................. 17
Narrowing Down the Number of Videos ............................................................................... 17
Downloading/Deleting Video ......................................................................................... 18
Downloading Video...............................................................................................................18
Deleting Video....................................................................................................................... 19
Moving Downloaded Videos to a Different Computer Folder ............................................... 20
Exporting Video Files for Playback ....................................................................................... 20
Data Downloaded with Recorded Video Utility..................................................................... 21
Playing Back Video........................................................................................................ 23
Playing Back JPEG Video..................................................................................................... 23
Playing Back H.264 Video .................................................................................................... 24
Chapter 3 Appendix
Message List ................................................................................................................. 28
Warning Message .................................................................................................................28
Error Message....................................................................................................................... 29
Troubleshooting ............................................................................................................. 31
Index.............................................................................................................................. 32
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Chapter
Before Use
This chapter describes basic information regarding the use of the Recorded Video Utility, such as an overview
of various functions, system requirements, and installation methods.
Note
Functions of the Recorded Video Utility
Recorded Video Utility Overview
The Recorded Video Utility is an operational utility for videos saved onto a memory card.
With this utility, the following operations are possible.
Managing the Recorded Videos
Display the List of Videos
Display a list of videos recorded with a camera (P. 16).
Filter
Use the filter function to find your desired recorded video (P. 17).
Update
Update the information for videos displayed in the list (P. 16).
Playing Back Recorded Video
View a JPEG Video
Play back JPEG videos (P. 23).
View an H.264 Video
Play back H.264 videos (P. 24).
View an H.264 Video with an External Player
Play back H.264 videos with an external player (P. 26).
Editing Recorded Video
Download Video
Download videos recorded on a memory card to a PC (P. 18).
Delete Video
Delete videos that are on a memory card, or have been downloaded to a PC (P. 19).
Export Movie Files for Playback
Video downloaded to a computer can be exported in the mov format that can be played back on a computer (P. 20).
Saved Data of Memory Card
The following data is saved to the memory card inserted in the camera.
• Video files manually recorded with the [Memory Card Recording] button of the Viewer
• Image files of recording-mode stream that could not be distributed due to a network error (JPEG only)
• Video files when HTTP or FTP upload failed*
• Video files recorded by [External Device Input], [Volume Detection] and the intelligent functions when an event occurs*
• Video files recorded using a timer*
• Video recorded with ONVIF
* Video files are automatically saved if you specify [Save Logs and Videos] for [Operation Settings] in [Memory Card] >
[Memory Card Operations] on the Setting Page for the camera.
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• If the memory card is full, video data cannot be saved. If you specify [Enable] for [Overwrite videos] in [Memory Card] > [Memory Card
Operations] on the Setting Page of the camera, older videos are deleted, and new videos can be saved. If [Disable] is specified,
manually delete unnecessary videos from the list of videos.
• For more information on using a memory card with the camera, please refer to “Operation Guide” > “Memory Card Operations”.
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• When a large number of files have been recorded onto a memory card, the Recorded Video Utility can take a considerable amount of
time to process the video list (the greater the number of files, the longer it will take). Please reduce the number of days saved in [Auto
Video Delete], or manually delete unneeded files with the Recorded Video Utility, on a regular basis.
The number of files saved on the memory card can greatly be reduced, by using H.264 as the video format, instead of JPEG.
Before Use
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Operating Environment
For the latest information on this product (firmware and included software, user manual, operating environment, etc.),
please refer to the Canon website.
System Requirements
CPU (Recommended) Intel Core i7-2600 or higher
Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit
Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit
Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit*
Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise 32/64-bit*
Windows 10 Pro/Windows 10 Enterprise/Windows 10 Education/Windows 10 Home
OS
Software (Runtime Library)
32/64-bit
Windows Server 2008 Standard SP2 32/64-bit
Windows Server 2008 R2 Standard SP1 64-bit
Windows Server 2012 Standard 64-bit*
Windows Server 2012 R2 Standard 64-bit*
* Can not be started from the start screen
.NET Framework 3.5 SP1
.NET Framework 4.5
.NET Framework 4.6
– One of the above must be installed
Supported Cameras
Supported Cameras VB-R13VE, VB-R13, VB-R12VE, VB-M50B, VB-H652LVE, VB-H651V
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