Canon VB-M700F User Manual

Network Video Recording Software RM Series

Administrator Manual

Make sure you read this manual before using the software. For support information, including software updates (patch installer), user manuals, and operating environments, see the Canon Web site.

ENGLISH

Thank you for purchasing RM-64/RM-25/RM-9 v3.0 Network Video Recording Software (hereafter referred to as “RM-64/25/9” or “this software”). This manual also explains how to use RM-Lite v3.0 Network Video Recording Software (hereafter referred to as “RM-Lite”). For the difference between RM-64/25/9 and RM-Lite, see “About RM-Lite” (p. 30). Please read this manual before using the software. After reading this manual, keep it in a safe place for future reference. In addition, please read the license agreement before using the software. The license agreement can be found in the LICENSE folder on the setup CD-ROM.

Request to Customers

2. The contents of this manual are subject to change without any prior notice.

3. This document has been prepared with the utmost attention to accuracy. If you have any comments, however, please contact a Canon sales representative.

4. Canon shall assume no liability for any outcome of using this product, regardless of Items 2 and 3 above.

Disclaimer

Flaws or other problems with this software may result in recording failure or destruction or loss of recorded data. Canon shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems.

Videos, images or sounds recorded with your camera may not be utilized or published without consent of copyright holders, if any, except in such a way as permitted for personal use under the relevant copyright law.

Trademark notices

• Canon and the Canon logo are registered trademarks

of Canon Inc.

• Microsoft, Windows, Windows Server, Windows Vista,

Internet Explorer, SQL Server and Visual C++ are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.

• Windows is legally recognized as Microsoft Windows

Operating System.

• QuickTime is a trademark of Apple Inc.

• Apache is a trademark of the Apache Software

Foundation.

• Pentium, Intel Core and Xeon are trademarks of Intel

Corporation in the United States or other countries (or both).

• NVIDIA and GeForce are registered trademarks or

trademarks of NVIDIA Corporation in the United States and other countries.

• Oracle and Java are registered trademarks of Oracle

and/or its affiliates. Other names may be trademarks of their respective owners.

• All other company or product names used in this

manual are trademarks or registered trademarks of their respective holders.

THIS PRODUCT IS LICENSED FROM MPEGLA, LLC. UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND ADDITIONAL LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE http://www.mpegla.com.

This product is licensed under AT&T patents for the MPEG-4 standard and may be used for encoding MPEG-4 compliant video and/or decoding MPEG-4 compliant video that was encoded only (1) for a personal and noncommercial purpose or (2) by a video provider licensed under the AT&T patents to provide MPEG-4 compliant video. No license is granted or implied for any other use for MPEG-4 standard.

About Third Party Software

This product contains third party software modules. Each module’s license conditions are also available in the OpenSourceSoftware folder in the LICENSE folder on the accompanying set-up CD-ROM.

About the Manuals

This product has the following manuals:

• Administrator Manual (this guide) This manual is intended for the system administrator and provides information on how to operate this software product.

• Viewer Operation Guide This simplified manual is intended for general users and explains how to operate the Viewer.

Please also read the manuals provided with each camera, as required.

This manual assumes that you display and read it on your computer’s screen.

About Sample Screens Unique to This Software

In this manual, some screens that are unique to this software are used as examples to illustrate operations. Please note that they may differ from the actual screens. The VB-M40, VB-H41, and VB-S30D are mainly used as the example cameras in this manual. In addition, screens using Windows 7 Basic theme are displayed as samples to describe operations.

 Icons in This Manual

The following icons indicate descriptions you should pay close attention to.

Icon Meaning

Important

Note

Hint

Cautions and restrictions during operation. Make sure to read these carefully.

Supplementary descriptions and reference information.

Information useful for operation.

 Icons Indicating Camera Models

The following icons indicate information unique to that camera model.

Icon Camera Model

VB-S30D

VB-S31D

VB-S800D

VB-S900F

VB-H41

VB-H610VE and VB-H610D

VB-H710F

Icon Camera Model

VB-C300

VB-C50Fi and VB-C50FSi

VB-C50i and VB-C50iR

VB-M40

VB-M600VE and VB-M600D

VB-M700F

VB-C500VD and VB-C500D

VB-C60

 Icons Indicating Products

The following icons indicate information that is unique to the full product and the Lite version.

Icon Meaning

Features unique to the RM-64/25/9. They cannot be used with RM-Lite.

Information unique to RM-Lite.

About the Manuals

Features

The RM-64/25/9 is a software product family used to monitor multiple locations using network cameras and to record and play back video from the cameras. It is possible to set up a monitoring system with a maximum of 64 cameras (when using RM-64).

Flexible screen layout

You can arrange multiple video windows in the Viewer, so you can compare video from different locations at the same time. The Viewer lets you create multiple layouts and organize them in tabs on the viewing area, so you can easily switch between different camera video. You can also operate up to two Viewer windows at the same time. With an environment that supports multiple displays, you can create a dual-display monitoring setup by locating a Viewer on each of the displays.

Multiple recording modes

In addition to being able to record video for a specific period, you also have recording modes, such as sensor recording, motion detection recording, intelligent function recording and volume detection recording, which start recording when a particular type of camera event occurs.

Support for JPEG/MPEG-4 and H.264*

The JPEG, MPEG-4 and H.264 video formats are supported for live view and recording. Using MPEG-4 or H.264 formats decreases the load on the network bandwidth, while maintaining high quality video and saving hard disk space when recording.

* Only available for cameras that support the feature.

User access management with user groups

You can create user groups to more easily manage user access. By assigning permissions for Viewer functionality to a group, you automatically assign the same permissions to each member of the group.

Shade control

Shade control automatically compensates for the dark regions in the video and can be used for both live and recorded video.

Two-way audio*

Send and receive live audio and simultaneously record audio with the video. You can also use this feature to communicate with a location that has a camera.

* Only available for cameras that support the feature.

Record Now

Use this feature to immediately start recording when you do not have a recording schedule set up.

Saving a segment of a recording

You can extract part of a recording and save it as a video file that can be played on a computer.

Viewer PTZ

You can instantly crop a region of live video or recorded video during playback using an intuitive operation to zoom in on that region. You can also crop and zoom several videos simultaneously for side-by-side comparison.

Camera tags

You can assign tags to a camera that give you information about the camera, such as its location and camera type. This is particularly useful when searching for cameras in a large-scale system.

Dynamic layout

With this feature, you can automatically display videos on a layout from cameras that meet specific criteria, such as the camera status.

Direct camera operation*

You can change the camera angle and use the zoom while watching the live view.

* Only available for cameras that support the feature.

Some features have limited functionality. For details,

see “About RM-Lite” (p. 30).

Setup Flow

The flow from preparation before introducing the system, to operation management and maintenance is shown below.

Step 1

Prepare for introducing the system

Step 2

Set up your cameras

Step 3

Install

Step 4

Set up the Storage Servers

Step 5

Add cameras

Consider the video storage period and recording conditions, determine the hard disk capacity required for recording and prepare the equipment.

See “System Design” in Chapter 1: Introduction.

Set up your cameras for live video display or recording.

See your camera manuals.

Install this software product on your computer.

See Chapter 2: Setup.

Set up the Storage Server Group and Storage Servers.

See Chapter 3: Storage Server Settings.

Add cameras to the Storage Server Groups.

See Chapter 3: Storage Server Settings.

Step 6

Configure the Viewer

Step 7

Set a recording schedule

Step 8

Day-to-day operation

Step 9

Operation management and maintenance

Configure the Viewer to match your environment and use.

See Chapter 4: Viewer Settings.

Set the recording conditions for using the cameras, including regular recording and motion detection recording.

See Chapter 5: Setting a Recording Schedule.

Control cameras while viewing live video, check events, and play back recorded video. You can set up your own layouts for the video windows.

See Chapter 6: Day-to-Day Operations.

We recommend that you set up a management and maintenance process, such as taking regular backups of recording files, to reduce the impact of network failures on system operation.

See Chapter 7: Operation and Management and Chapter 8: Backup.

Contents

About the Manuals ...................................................................................................... 4

About Sample Screens Unique to This Software..................................................................4

Features ...................................................................................................................... 6

Setup Flow .................................................................................................................. 7

Chapter 1 Introduction

Operating Environment ............................................................................................. 14

For High-reliability/H.264 Video Format Systems ............................................................... 14

For Small-scale Systems (Both Storage Server and Viewer Installed) ............................... 16

Important Notes Concerning System Requirements .......................................................... 17

Additional Considerations...................................................................................................18

Supported Cameras .................................................................................................. 19

Camera Video Sizes............................................................................................................ 19

Product Type and Number of Licenses ..................................................................... 20

About Licenses ...................................................................................................................20

Maximum System Configuration ......................................................................................... 20

Notes on the Software.........................................................................................................21

System Configuration Example ................................................................................. 22

Configuration Example 1: Storage Server and Viewer Installed on

One Computer ....................................................................................................................22

Configuration Example 2: Storage Server and Viewers Installed on Multiple Networked

Computers .......................................................................................................................... 23

Configuration Example 3: Viewers Installed on Multiple Networked Computers................23

System Design .......................................................................................................... 24

Determining the Capacity of the Storage Server ................................................................ 24

Sensor Recording, Motion Detection Recording, Intelligent Function Recording and

Volume Detection Recording.............................................................................................. 28

Calculating Network Bandwidth.......................................................................................... 29

About RM-Lite ........................................................................................................... 30

Chapter 2 Setup

Installation ................................................................................................................. 34

Before Installation ............................................................................................................... 34

How to Install the Software.................................................................................................. 34

Upgrade from an Earlier Version ........................................................................................36

Upgrade from RM-Lite to RM-64/25/9................................................................................. 36

Settings After Installation........................................................................................... 37

Windows Firewall Settings .................................................................................................. 37

Security Level Setting .........................................................................................................38

Sound Settings for Using the Audio Feature....................................................................... 38

Warning When Viewer Starts............................................................................................... 38

Chapter 3 Storage Server Settings

Flow of Storage Server Settings................................................................................ 40

Start the Viewer......................................................................................................... 41

Configure a Storage Server Group............................................................................ 43

Display the [Storage Server Group Settings] Dialog Box ...................................................43

Change the Storage Server Group Name........................................................................... 43

Configure the Recording Settings....................................................................................... 43

Configure Event Priorities and E-mail Notifications............................................................. 44

Configure a Storage Server....................................................................................... 47

Display the [Servers] Tab ...................................................................................................47

Specify the Storage Period for Recorded Video.................................................................47

Change the Destination of the Recording File and the Maximum Disk Usage................... 48

Add a Camera ........................................................................................................... 49

Display the [Cameras] Tab................................................................................................. 49

Add Cameras One at a Time.............................................................................................. 49

Assign Camera Tags .......................................................................................................... 50

Search For and Add Cameras............................................................................................ 50

Edit Camera Information ..................................................................................................... 51

Remove a Camera .............................................................................................................. 52

Add a User ................................................................................................................ 53

About User Groups............................................................................................................. 53

Display the [Users] Tab ...................................................................................................... 53

Add a User.......................................................................................................................... 54

Change the User Information..............................................................................................54

Remove a User ...................................................................................................................55

Add a User Group and Specify Its Access Permissions .................................................... 55

Contents

Chapter 4 Viewer Settings

Flow for Viewer Settings............................................................................................ 58

Configure the Viewer ................................................................................................. 59

Display the [Viewer Settings] dialog box............................................................................59

Configure the Viewer Display and Operation Settings ....................................................... 59

Configure Event Notification and Priorities ......................................................................... 60

Configure the Display/Hide Mode for Each Event .............................................................. 60

Configure the Camera ............................................................................................... 61

Display the [Camera Selector] dialog box..........................................................................61

Select a Camera .................................................................................................................61

Configure the Video Window .............................................................................................. 62

Configure the [Advanced Camera Settings]....................................................................... 64

Configure the Video Window Layout ......................................................................... 67

Create a Layout................................................................................................................... 67

Place a Video Window ........................................................................................................ 68

Save the Layout ..................................................................................................................69

Configure a Dynamic Layout .............................................................................................. 69

Switch Between Layouts..................................................................................................... 70

Configure a Layout Sequence ............................................................................................ 70

Open Multiple Layouts Using Tabs.....................................................................................71

Organize Layouts................................................................................................................71

Chapter 5 Setting a Recording Schedule

Flow of Recording Schedule Settings ....................................................................... 74

Record on a Regular Basis (Repeating Weekly Schedules) ..................................... 75

Display the [Recording Schedules] window....................................................................... 75

Select a Camera .................................................................................................................75

Set a Weekly Schedule....................................................................................................... 76

Specify the Recording Period and Day of the Week .......................................................... 76

Specify the Recording Mode .............................................................................................. 77

Specify Advanced Settings................................................................................................. 77

Save the Recording Schedule ............................................................................................ 77

Configure the Recording Mode .......................................................................................... 78

Configure the Advanced Recording Settings.....................................................................84

Record at Specific Times (Special Day Schedule Settings)...................................... 90

Display the [Special Day Schedules] Tab .......................................................................... 90

Create a Special Day Schedule..........................................................................................90

Specify the Day for the Special Day Schedule...................................................................91

Select a Camera .................................................................................................................91

Specify the Recording Settings .......................................................................................... 91

Edit a Recording Schedule........................................................................................ 92

Editing a Recording Schedule ............................................................................................ 92

Delete a Recording Schedule.............................................................................................92

Import from a Weekly Schedule..........................................................................................92

Chapter 6 Day-to-Day Operations

Flow of Operations .................................................................................................... 94

Viewer Features ........................................................................................................ 95

View Recorded Video ................................................................................................ 96

Record Now ........................................................................................................................ 96

Save a Snapshot of the Displayed Video............................................................................ 96

Search for a Recording.......................................................................................................97

Play a Recording................................................................................................................. 98

Zoom the Viewing Area In and Out.....................................................................................99

Zoom a Region of the Video (Viewer PTZ)..........................................................................99

Save Part of a Recording.................................................................................................. 100

Operate the Camera................................................................................................ 101

Get Control of a Camera...................................................................................................101

Use the Pan/Tilt/Zoom Feature..........................................................................................102

Change the Camera Angle to a Preset Position ............................................................... 102

Change the Camera Angle Using a Panorama Image .....................................................103

Play Back Audio................................................................................................................103

Compensate for Dark Regions in the Video...................................................................... 104

Check Events .......................................................................................................... 105

View a Live Event.............................................................................................................. 105

Search for Events..............................................................................................................106

Chapter 7 Operation and Management

Storage Server Health Check.................................................................................. 108

Events Indicating Errors or Warning Levels and Corresponding Actions ........................108

Status Bar..........................................................................................................................109

System Information ...........................................................................................................109

Disk Space Management (Important)...................................................................... 110

Chapter 8 Backup

Backing up data....................................................................................................... 114

Destinations of the Backup Files.......................................................................................114

Notes on Backup ..............................................................................................................114

How to Restore a Backup........................................................................................ 115

Restoring from Backup Data............................................................................................. 115

Chapter 9 Troubleshooting

Actions Required When Recording Errors Occur.................................................... 118

Solutions When Viewer Problems Occur ................................................................ 118

Viewer and Video windows...............................................................................................118

Timeline............................................................................................................................. 120

[Extract Video] ..................................................................................................................120

Recording ......................................................................................................................... 120

Connection Problems........................................................................................................120

Error Messages ....................................................................................................... 121

Messages Displayed in the Viewer...................................................................................121

Messages Recorded in the Log Files ...............................................................................125

Event Information .................................................................................................... 128

Contents

Appendix

Create a Shortcut Icon for Starting the Viewer ........................................................ 130

Changing the Storage Server IP Address ............................................................... 130

Camera Maintenance .............................................................................................. 131

About the Latest Camera Firmware ..................................................................................131

Update the Firmware ........................................................................................................ 131

How to Check the Version....................................................................................... 132

Checking the Version of the Viewer.................................................................................. 132

Checking the Version of the Storage Server.....................................................................132

Functional Limitations for MPEG-4 and H.264 formats ........................................... 132

Using the AXIS Q7404/Q7401 ................................................................................ 133

Supported Firmware ......................................................................................................... 133

Usage Precautions............................................................................................................133

Functional Limitations .......................................................................................................133

Index........................................................................................................................ 135

Chapter 1

Introduction

❏

System requirements (operating environment, supported cameras, license conditions)

❏ System configuration and design guidelines

❏ RM-Lite specification comparison

Operating Environment

For High-reliability/H.264 Video Format Systems

Storage Server Viewer

CPU Intel Xeon 3060, Intel Core 2 Duo 2.4 GHz or

higher, or an Intel CPU of equivalent class that meets the following requirements: Clock: 2.4 GHz or higher L2 cache: 4 MB or greater Number of cores: 2 or more

Memory 2 GB or greater

Hard disk Interface: SAS / SATA

Cache: 16 MB or greater Spindle speed: 7200 rpm or faster 100 MB is required for installation (an additional 500 MB is required if .NET Framework 3.5 SP1 or .NET Framework 4.5 is not installed) Additional space for recording files and other files (the actual space required depends on the number of cameras and the recording settings) We recommend that you use separate hard disk drives for the OS and the recording data. The hard disk drive for the recording data should have a capacity of 1 GB or greater.

Network controller 1000 BASE-T or similar, 1 Gbps transfer speed

Display — 1280 × 1024 resolution or higher

Graphics — NVIDIA GeForce GT 220 or higher, or a graphics

Others — Audio support is required for audio playback

Operating system Windows Vista Ultimate/Business/Enterprise SP2 32/64-bit

Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit

Windows 7 Ultimate/Professional/Enterprise SP1 32/64-bit

Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit Windows Server 2008 Standard SP2 32/64-bit Windows Server 2008 R2 Standard SP1 64-bit Windows Server 2012 Standard 64-bit

– When a highly reliable system (such as 24 hours of uninterrupted use) is required, server

operating systems are recommended.

Operating system language English, German, Spanish, French, Italian, and Japanese

– Environment languages switched using language-packs are not supported.

Intel Core i5 750 2.67 GHz or higher

– Intel Core i7 3.5 GHz or higher

recommended when displaying 1920 x 1080 video

100 MB is required for installation (an additional 500 MB is required if .NET Framework 3.5 SP1 or .NET Framework 4.5 is not installed) Additional space for saving extracted video files, as required.

16-bit colors or greater

– Required to display all user interfaces of the

Viewer

card of equivalent class that meets the following requirements: Video memory size: 1 GB or greater Memory interface width: 128-bit or larger Memory clock: 790 MHz or higher

– NVIDIA GeForce GTX 660 or higher

recommended when displaying 1920 x 1080 video

(p. 103).

Operating Environment

• The system requirements described above are the minimum configuration, assuming the following operating environment:

Storage Server Maximum recording/playback data rate 80 Mbps *

Overall recording frame rate 1280 fps or slower *

Maximum number of cameras with motion detection *

Maximum events processed *

Viewer Estimated display frame rate *

Total number of simultaneously displayable MPEG-4 and H.264 videos

20,000 events per day

When using recommended Intel i5 + GT 220

When using Intel i7 + GTX 660

6 or less *

For 1920 x 1080 display size: 20 fps (15 fps for H.264) For 1280 x 720 display size: 40 fps For 1280 x 960 display size: 40 fps For 960 x 540 display size: 45 fps For 640 x 360 display size: 80 fps For 640 x 480 display size: 80 fps For 480 x 270 display size: 160 fps For 320 x 180 display size: 320 fps For 320 x 240 display size: 320 fps

For 1920 x 1080 display size: 30 fps (15 fps for H.264) For 1280 x 720 display size: 40 fps For 1280 x 960 display size: 40 fps For 960 x 540 display size: 45 fps For 640 x 360 display size: 80 fps For 640 x 480 display size: 80 fps For 480 x 270 display size: 160 fps For 320 x 180 display size: 320 fps For 320 x 240 display size: 320 fps

Introduction

*1 If the volume per second of recording and playback data handled by one Storage Server is 80 Mbps or greater, you should review

your recording requirements to ensure system stability. The following shows an estimate of the recording and playback data volume per second for various video formats.

320 x 240 640 x 480 1920 x 1080

JPEG 810 fps 280 fps 50 fps

MPEG-4

H.264

For standard resolution ([Video Quality] set to 3), the JPEG video frame rates will result in an estimated data rate of 80 Mbps. Audio data requires a Storage Server of 64 Kbps, regardless of the type of camera. See “System Information” (p. 109) for details on the recording/playback data volume per second during operation.

*2 The data size of recorded audio is calculated using a frame rate of 10 fps per camera.

*3 Number of cameras selected in [Motion Detection Using] > [Storage Server] for motion detection recording.

*4 Total number of all types of events.

*5 Assumes a standard resolution ([Image Quality] setting is [3]) and that the receive size and display size are the same. If the receive

size and display size are different, performance may decrease due to an increase in processing load.

80 Mbps

*6 When multiple video sizes are combined, they will be equivalent to the following: 1920 x 1080 will be equivalent to 14 320 x 240 size

videos, 1280 x 720 will be equivalent to 8 320 x 240 size videos, 1280 x 960 will be equivalent to 8 320 x 240 size videos, 960 x 540 will be equivalent to 7 320 x 240 size videos, 640 x 360 will be equivalent to 5 320 x 240 size videos, 640 x 480 will be equivalent to 5 320 x 240 size videos, 480 x 270 will be equivalent to 2 320 x 240 size videos, 320 x 180 will be equivalent to 1 320 x 240 size videos.

For example, the following combinations will result in a total equivalent of 320 x 240 at 320 fps.

1920 x 1080, 5 fps  320 x 240, 5 fps x 14 = 70 fps equivalent

1280 x 960, 5 fps  320 x 240, 5 fps x 8 = 40 fps equivalent

960 x 540, 8 fps  320 x 240, 8 fps x 7 = 56 fps equivalent

640 x 480, 8 fps  320 x 240, 8 fps x 5 = 40 fps equivalent

480 x 270, 25 fps  320 x 240, 25 fps x 2 = 50 fps equivalent

320 x 240, 64 fps

Total: 320 x 240, 320 fps equivalent (70 + 40 + 56 + 40 + 50 + 64)

*7 The number of videos you can display at once depends on the amount of memory available. If there is not enough memory, you will

not be able to display videos.

• In a system environment with a large number of cameras and connected viewers and where the number of events that may occur is also likely to be high, the Storage Server must come with the specifications that meet the needs of that environment for stable operation.

• If you need to operate a high-reliability system (such as for 24-hour operation) in a system environment, we recommend that you use a server operating system on the computer that is used for the Storage Server.

• When high-reliability operation is required (such as for 24-hour operation, and high frequency disk access) we strongly recommend that you use a high-reliability SAS hard disk. Using a low-reliability SATA hard disk may result in a disk error in a one to two year period. Therefore, you may need to check the disk for errors on a regular basis, using features such as scan disk. In such a case, recording performance may suffer during checking, due to the increased load on the disk.

• With systems intended for users requiring high-reliability/H.264, when operating both the Storage Server and the Viewer on one computer, the operating environment must satisfy the requirements for both the Storage Server and the Viewer. However, to help ensure stable operation, we recommend that you use separate computers for the Storage Server and for the Viewer.

For Small-scale Systems (Both Storage Server and Viewer Installed)

Storage Server

CPU Intel Pentium G6950 2.80 GHz or higher, or an Intel CPU of equivalent class that meets the following

Memory 2 GB or greater

Hard disk Interface: SAS / SATA

Network controller 100 BASE-TX or similar, 100 Mbps transfer speed

Display 1280 × 1024 resolution or higher

Others Audio support is required for audio playback (p. 103).

requirements: Clock: 2.4 GHz or greater L2 cache: 512 KB or greater L3 cache: 3 MB or higher (only required if the L2 cache is less than 3 MB) Number of cores: 2 or more

Cache: 16 MB or greater Spindle speed: 7200 rpm or faster 200 MB is required for installation (an additional 500 MB is required if .NET Framework 3.5 SP1 or .NET Framework 4.5 is not installed) Additional space for recording files and other files (the actual space required depends on the number of cameras and the recording settings) Additional space for saving extracted video files, as required. The hard disk drive for the recording data should have a capacity of 1 GB or greater.

16-bit colors or greater

Operating Environment

Storage Server

Operating system Windows Vista Ultimate/Business/Enterprise SP2 32/64-bit

Operating system language English, German, Spanish, French, Italian, and Japanese

Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit

Windows 7 Ultimate/Professional/Enterprise SP1 32/64-bit

– Environment languages switched using language-packs are not supported.

• The system requirements described above are the minimum configuration, assuming the following operating environment:

Storage Server Maximum recording/playback data rate 16 Mbps *

Recording frame rate 256 fps or slower *

Maximum number of cameras with motion detection

Maximum events processed *

Viewer Estimated display frame rate *

Total number of simultaneously displayable MPEG-4 and H.264 videos

10,000 events per day

1920 x 1080: 1 fps

1280 x 960: 2 fps

960 x 540: 5 fps

640 x 480: 10 fps

480 x 270: 15 fps

320 x 240: 30 fps

6 or less*

Introduction

*1 Do not use H.264 in small-scale systems, as this can have a negative effect on system operation.

*2 The data size of recorded audio is calculated using a frame rate of 10 fps per camera.

*3 Total number of all types of events.

*4 Assumes a standard resolution ([Image Quality] setting is [3]) and that the receive size and display size are the same. If the receive

size and display size are different, performance may decrease due to an increase in processing load.

*5 The number of videos you can display at once depends on the amount of memory available. If there is not enough memory, you will

not be able to display videos.

• The following are guidelines for implementing a system for a small-scale user.

System components Guideline

Number of cameras Approx. 9 cameras (assuming RM-9 is used for operation)

Recording frame rate 5 fps x 9 cameras with 320 x 240 standard resolution (approx. 8 Mbps in terms of data rate)

Live view frame rate 3 fps x 9 cameras ( = 27 fps) with 320 x 240 standard resolution

Playback 5 fps for each camera with 320 x 240 standard resolution

Maximum number of playable cameras: Up to 6 (30 fps total) with a playback-dedicated layout Up to 1 with the live view layout (see above) (3 fps x 8 live view cameras + 5 fps x 1 playback camera)

Others H.264 is not used

• The Viewer computer specifications on p. 14 are required even for small scale systems (up to four cameras) using RM-Lite, if you want to display H.264 video.

Important Notes Concerning System Requirements

• This software does not support external storage, such as USB hard disks and NAS.

• We recommend that you operate this software in its own dedicated LAN environment.

• The software may not be able to record video if you use an environment where the IP addresses of the cameras are

occasionally changed. Use fixed IP addresses to ensure proper operation.

• Be sure to operate the cameras, Storage Servers and Viewers over networks using the same network protocol (e.g. all

over IPv4 networks, or all over IPv6 networks).

• For details on the operating system, see “Additional Considerations” in “Operating Environment” (p. 18).

• Audio cannot be transmitted from a Viewer if you use the Viewer on a computer running Windows 7,

Windows 8, Windows Server 2008 R2 or Windows Server 2012.

• Before applying a service pack or updating the operating system, please refer to the Canon Web site).

• Running Windows Update may cause the system operation to become unstable, the operating system to restart, or

recording to stop.

• Using anti-virus software or a firewall may affect the performance of the Storage Server and Viewer.

• Running software other than this product or compatible camera management software may cause system operation to

become unstable.

• When there is a high load on the CPU or hard disk, video may not be recorded or displayed at the specified frame rate,

recording may be interrupted, or the Viewer operation speed may decrease. In addition, recording may be interrupted when the available hard disk space is low.

• Operation may slow down if the amount of stored data (number of recording files) becomes large.

• Depending on the performance of the computer and the network environment, changes in the recording environment

(such as the time of day and the weather) may result in it not being possible to display recorded or live video according to the specified settings.

• Using IPsec may degrade the performance for recording and displaying video.

• You can use the camera audio feature (except for the VB-C50Fi, which does not support the function). Review the

following items before using the feature. – The Viewer supports transmission and reception of audio data. – Audio data cannot be recorded separately, and is always recorded together with the video. – Synchronization is enabled only when playing back recorded video (JPEG) and recorded audio. However, the audio

and video may not be synchronized, depending on the operating environment (p. 78). – The audio stream may be interrupted, depending on the performance of your computer and network environment. – Audio may be interrupted when using anti-virus software.

• Be sure to test the system under your operating environment before starting regular operation.

Note

• The system environment of the Storage Server will depend on your operating conditions (number of cameras, recording frame rate settings, etc.), as well as the pre-event recording settings. For details, contact your local supplier.

• Microsoft .NET Framework 3.5 SP1 or .NET Framework 4.5 is required for this software to operate. .NET Framework 3.5 SP1 is automatically installed when installing RM-64/25/9. For RM-Lite, install it from the included CD-ROM before installing RM-Lite. Enable .NET Framework 4.5 if it is currently disabled.

• The following runtime module is installed automatically with RM-64/25/9 and RM-Lite. Do not uninstall this module.

– Microsoft Visual C++ 2008 Redistributable

• Microsoft .NET Framework 4.0 is not supported.

Additional Considerations

• Do not specify the Windows folder or the Program Files folder on the system drive as the destination for snapshots or

recording files. You cannot save images or videos to those folders.

• You cannot use the shadow backup feature with this software. For example, once you delete the configuration file for this

software, the file cannot be restored with the shadow backup feature.

Supported Cameras

Camera Firmware Version

VB-S30D Ver. 1.0.0 or later

VB-S31D Ver. 1.0.0 or later

VB-S800D Ver. 1.0.0 or later

VB-S900F Ver. 1.0.0 or later

VB-H41 Ver. 1.0.0 or later

VB-H610VE Ver. 1.1.0 or later

VB-H610D Ver. 1.1.0 or later

VB-H710F Ver. 1.1.0 or later

VB-M40 Ver. 1.0.3 or later

VB-M600VE Ver. 1.0.4 or later

VB-M600D Ver. 1.0.4 or later

VB-M700F Ver. 1.0.3 or later

VB-C500VD/VB-C500D Ver. 1.1.2 or later

VB-C60 Ver. 1.1.3 or later

VB-C300 Ver. 1.1 Rev. 5 or later

VB-C50i/VB-C50iR Ver. 1.2 Rev. 77 or later

VB-C50FSi/VB-C50Fi Ver. 1.0 Rev. 77 or later

Introduction

Note

See “Using the AXIS Q7404/Q7401” (p. 133) for details on limitations when using the AXIS Q7404/Q7401.

Camera Video Sizes

Camera Category* Video Size

1080p – 480×270 960×540 1920×1080

VB-S30D/VB-S31D/ VB-S800D/VB-S900F

VB-H41/VB-H610VE/VB-H610D/VB-H710F 320×240 480×270 960×540 1920×1080

VB-M40/VB-M600VE/VB-M600D/VB-M700F 160×120 320×240 640×480 1280×960

VB-C500VD/VB-C500D/VB-C60/VB-C300/VB-C50i/VB-C50iR/ VB-C50FSi

* Categories are switched on the camera’s setting page.

720p – 320×180 640×360 1280×720

4:3 – 320×240 640×480 1280×960

160×120 320×240 640×480 –

Product Type and Number of Licenses

The number of cameras that can be added to a Storage Server Group depends on the specific software product. The following table describes the number of licenses required for servers and Viewers, as well as the number of Storage Servers that can be configured as a Storage Server Group, for each product.

Software product

RM-64 1 1 64 1

RM-25 1 1 25 1

RM-9 1 1 9 1

RM-Lite 1 1 4 1

Number of server

licenses

Number of Storage

Server Groups

Maximum number of cameras that can be added

to a Storage Server Group

Number of

Viewer licenses

About Licenses

Each software product includes one license for the Storage Server and one license for the Viewer. The number of computers that a product with one license can be installed on is described below.

Storage Servers

One server license allows you to install one Storage Server on a computer.

Viewers

One Viewer license allows you to install one Viewer on a computer. Up to 6 Viewers can connect to a Storage Server at one time. You are able to purchase individual Viewer licenses, therefore you must purchase the same number of licenses as you have Viewer installations.

Maximum System Configuration

The following table describes the maximum system configuration supported by this software.

Number of Storage Server Groups 1

Number of Storage Servers 1

Number of cameras Max. 64 (with RM-64)

Number of simultaneously connected Viewers Max. 6

Number of cameras that can be used by a Viewer Max. 64 (same as the max. number of cameras)

Number of camera video that can be simultaneously displayed by a Viewer Max. 64

Product Type and Number of Licenses

Notes on the Software

 Compatibility with Network Video Recorder VK-64/16/Lite

Notes on Installation

This software cannot exist with VK-64/16/Lite on the same computer. Do not install this software onto a computer where VK-64/16/Lite is installed. You can install this software after uninstalling VK-64/16/Lite. However, please be aware of the following:

• You cannot use the cameras and recording schedule settings you added with VK-64/16/Lite. You must add and configure the cameras and schedules again.

• You cannot use the recording files and event information associated with VK-64/16/Lite.

• You cannot play back recordings made with VK-64/16/Lite.

• This software requires a computer with specifications that are higher than those required for VK-64/16/Lite. The computer used for VK-64/16/Lite may not meet the operation requirements for this software.

Notes on Protocol Compatibility

This software is not compatible with VK-64/16/Lite protocols, because the protocol used between the Viewer and the Storage Server has been significantly changed. Therefore, you cannot connect to a VK-64/16/Lite Storage Server from the Viewer in this software. Similarly, you cannot connect to this software’s Storage Server from the Viewer in VK-64/16/Lite.

Notes on Recording Data and Event Data Compatibility

This software uses event data and recording file formats that are different from VK-64/16/Lite. VK-64/16/Lite recordings can be played back using QuickTime. However, the recordings for this software are not supported by QuickTime. Note, however, that you can use QuickTime to play back a .mov file created using the [Extract Video] feature in this software.

Introduction

System Configuration Example

This software records video from cameras using an IP network, such as a LAN.

Important

• The load on the Storage Server may increase depending on the number of cameras connected and the recording settings. See “Determining the Capacity of the Storage Server” (p. 24) to consider your configuration.

• Accessing one camera or Storage Server from many Viewers at the same time may affect system performance.

• Regularly check that the time setting is correct on the computers that are running the Storage Server and the Viewer. Also, before changing the time setting on the computers, be sure to first stop the Storage Server and Viewer. See “Stopping the Storage Server” (p. 115) for details about how to stop the Storage Server.

Configuration Example 1: Storage Server and Viewer Installed on One Computer

This example shows the simplest system configuration, where the Storage Server and Viewer are installed on one computer. Video from the cameras is displayed or recorded using the same computer.

Storage Server Group

Storage Server/Viewer

Network

Video from the cameras

System Configuration Example

Configuration Example 2: Storage Server and Viewers Installed on Multiple Networked Computers

You can install Storage Servers and Viewers on multiple computers on the network.

Storage Server Group

Viewer

Network

Video from the cameras

Recorded video

Introduction

Configuration Example 3: Viewers Installed on Multiple Networked Computers

By setting up more than one Viewer, you can simultaneously view a video at more than one location.

Storage Server Group

Viewer 1

Viewer 2

Viewer 6

Network

Video from the cameras

Recorded video

System Design

Determining the Capacity of the Storage Server

You must determine the configuration of your Storage Server based on the recording and playback data volume per second and the required hard disk capacity.

Important

The operating performance of this software varies depending on factors such as the usage conditions and the hardware specifications of the Storage Server. Perform system design after referring to “For High-reliability/H.264 Video Format Systems” (p. 14).

 Hard disk capacity requirements

It is assumed that you use continuous recording at a fixed frame rate (number of video per second), video size and quality. The size of the recording data varies depending on the camera configuration (video quality and video size settings). The size of the recording data varies depending on the camera configuration (video quality and video size settings). Also, the video data size used for calculating the recording data size may vary from the actual video.

Follow these steps to determine the required hard disk capacity.

Decide on the number of cameras and the video size for recording.

Decide on the video quality for each camera.

The higher the video quality setting, the higher the video quality and resulting data volume.

Decide on the frame rate required for recording.

For general security purposes, you can use 1 to 2 fps. Higher frame rates require more hard disk space.

Decide on the number of hours per day to record and the number of days to store the recorded data.

After deciding on the above parameters, calculate the required hard disk capacity based on the recording data size (in

KB).

If you will also record audio, be sure to calculate the additional amount of hard disk space required for the audio.

We recommend that you add more than 20% space to the calculated hard disk capacity.

Sample calculations for each video format are shown below, assuming 1000 Kbps = 1 Mbps for the network bandwidth, and 1024 KB = 1 MB for the disk capacity.

Example 1: JPEG recording

• Video recording from 16 cameras (VB-S30D)

• Video size is 320 x 240 and video quality is 3 (data size per frame: 9.16 KB)

• Recording frame rate is 2 fps

• Data size per second is approximately 18.32 KB (= 9.16 KB x 2 fps) Although the actual recording data size depends on the objects recorded by each camera, this calculation assumes the typical sizes given above.

• Audio is recorded from 2 cameras

If JPEG videos from 16 cameras are recorded at 2 frames per second in continuous recording mode, the required hard disk space is approximately 24.2 GB per day (= 18.32 KB x 16 cameras x 60 seconds x 60 minutes x 24 hours = 25,325,568 KB). If audio data is recorded using 2 cameras, the required hard disk space is approximately 1.3 GB per day (= 8 KB x 2 cameras x 60 seconds x 60 minutes x 24 hours = 1,382,400 KB).

System Design

Example 2: MPEG-4 recording

• Video recording from 8 cameras (VB-C60).

• Video size is 320 x 240 and video quality is 3.

• Recording frame rate is 30 fps.

• Data size per second is approximately 150 KB. Although the actual recording data size depends on the objects recorded by each camera, this calculation assumes the typical sizes given above.

If MPEG-4 videos from 8 cameras are recorded at 30 frames per second in continuous recording mode, the required hard disk space is approximately 99 GB per day (= 150 KB x 8 cameras x 60 seconds x 60 minutes x 24 hours = 103,680,000 KB).

Example 3: H.264 recording

• Video recording from 8 cameras (VB-M40).

• Video size is 320 x 240 and video quality is 3.

• Recording frame rate is 30 fps.

• Data size per second is approximately 84 KB. Although the actual recording data size depends on the objects recorded by each camera, this calculation assumes the typical sizes given above.

If H.264 videos from 8 cameras are recorded at 30 frames per second in continuous recording mode, the required hard disk space is approximately 55 GB per day (= 84 KB x 8 cameras x 60 seconds x 60 minutes x 24 hours = 58,060,800 KB).

Note that the actual recording file size may be different from the size in the table, depending on the weather conditions and the complexity of the scene. For example, video of an empty corridor would typically result in values smaller than the above values. Conversely, complex scenes, such as a crowded shopping mall, would result in larger values.

Introduction

 Data Size and Bit Rate Estimates

The following tables shows typical data sizes per frame (in KB) for various combinations of video quality and size settings.

Estimates of the Data Size for VB-S30D/VB-S31D/VB-S800D/VB-S900F (JPEG)

Video Size

Video

Quality

480 × 270 960 × 540 1920 × 1080 320 x 180 640 x 360 1280 x 720 320 x 240 640 x 480 1280 x 960

1 8.21 23.65 73.01 4.48 12.03 36.21 5.16 14.05 43.71

2 11.77 33.82 110.21 6.74 17.16 51.13 7.32 20.14 65.16

3 14.79 44.26 156.53 8.33 21.77 68.28 9.16 26.29 92.37

4 19.33 62.53 236.60 10.68 29.17 99.36 12.01 36.85 139.33

5 34.24 121.71 470.58 17.69 54.09 203.91 20.83 71.81 287.77

Estimates of the Bit Rate for VB-S30D/VB-S31D/VB-S800D/VB-S900F (H.264)

● Video Size: 1080p Category

Video

Quality

480 × 270 960 × 540 1920 × 1080 480 × 270 960 × 540 1920 × 1080 480 × 270 960 × 540 1920 × 1080

1 0.25 0.75 2.19 0.32 0.96 3.17 0.49 1.51 5.28

2 0.35 0.97 2.89 0.39 1.18 4.10 0.65 1.83 6.84

3 0.57 1.61 4.97 0.65 1.97 6.99 1.01 3.38 12.42

4 0.66 1.94 6.12 0.89 2.70 8.95 1.42 4.25 15.69

5 0.96 2.76 8.90 1.25 3.58 12.98 1.85 6.01 23.13

1080p Category 720p Category 4:3 Category

(Unit: KB)

I-Frame Interval: 1 sec.

Frame Rate: 10 fps Frame Rate: 15 fps Frame Rate: 30 fps

(Unit: Mbps)

● Video Size: 720p Category

I-Frame Interval: 1 sec.

Video

Quality

320 x 180 640 x 360 1280 x 720 320 x 180 640 x 360 1280 x 720 320 x 180 640 x 360 1280 x 720

1 0.14 0.40 1.14 0.18 0.52 1.56 0.26 0.75 2.49

2 0.20 0.52 1.50 0.23 0.64 1.99 0.32 0.95 3.32

3 0.29 0.87 2.49 0.38 1.01 3.41 0.51 1.70 6.00

4 0.36 1.00 3.15 0.45 1.43 4.31 0.80 2.29 7.38

5 0.53 1.44 4.53 0.70 1.92 6.23 1.00 2.72 10.75

Frame Rate: 10 fps Frame Rate: 15 fps Frame Rate: 30 fps

● Video Size: 4:3 Category

I-Frame Interval: 1 sec.

Video

Quality

320 x 240 640 x 480 1280 x 960 320 x 240 640 x 480 1280 x 960 320 x 240 640 x 480 1280 x 960

1 0.15 0.47 1.39 0.22 0.63 1.93 0.34 0.97 3.42

2 0.23 0.62 1.80 0.28 0.77 2.47 0.37 1.23 4.18

3 0.33 1.03 3.15 0.44 1.22 4.38 0.66 2.05 8.16

4 0.42 1.26 4.03 0.59 1.63 5.68 0.92 2.72 9.14

5 0.63 1.79 5.83 0.80 2.19 8.94 1.05 3.67 15.06

Frame Rate: 10 fps Frame Rate: 15 fps Frame Rate: 30 fps

(Unit: Mbps)

Estimates of the Data Size for VB-H41/VB-H610VE/VB-H610D/VB-H710F (JPEG)

Video Quality

320 × 240 480 × 270 960 × 540 1920 × 1080

1 6.1 9.5 27.1 95.4

2 8.8 14.0 39.4 150.7

3 10.8 17.7 50.3 201.0

4 13.4 22.8 67.7 280.3

5 21.0 38.2 125.8 543.5

Video Size

(Unit: KB)

Estimates of the Bit Rate for VB-H41/VB-H610VE/VB-H610D/VB-H710F (H.264)

Video Size and Frame Rate

Video

Quality

480 × 270 960 × 540 1920 × 1080 480 × 270 960 × 540 1920 × 1080 480 × 270 960 × 540 1920 × 1080

1 0.32 0.98 3.38 0.43 1.43 4.37 0.68 2.05 7.44

2 0.46 1.42 4.61 0.61 2.02 6.35 0.91 2.90 9.97

3 0.70 2.08 7.04 0.91 2.69 10.97 1.54 4.36 19.27

4 1.03 3.22 11.27 1.26 4.23 17.06 2.04 6.91 29.62

5 1.55 5.32 19.46 2.15 6.86 33.00 3.49 10.94 48.82

Frame Rate: 10 fps

I-Frame Interval: 1.5 sec.

Frame Rate: 15 fps

I-Frame Interval: 1 sec.

Frame Rate: 30 fps

I-Frame Interval: 0.5 sec.

(Unit: Mbps)

System Design

Estimates of the Data Size for VB-M40/VB-M600VE/VB-M600D/VB-M700F (JPEG)

Video

Quality

1 2.0 5.2 16.0 51.6

2 3.0 8.3 25.8 83.3

3 3.7 10.4 32.5 110.0

4 4.7 13.6 43.2 152.6

5 7.4 22.9 78.1 280.9

160 × 120 320 × 240 640 × 480 1280 × 960

Video Size

(Unit: KB)

Estimates of the Bit Rate for VB-M40/VB-M600VE/VB-M600D/VB-M700F (H.264)

Video Size and Frame Rate

Video

Quality

320 × 240 640 × 480 1280 × 960 320 × 240 640 × 480 1280 × 960 320 × 240 640 × 480 1280 × 960

1 0.10 0.33 1.04 0.14 0.44 1.47 0.22 0.74 2.47

2 0.17 0.55 1.66 0.24 0.73 2.31 0.38 1.22 3.55

3 0.30 0.95 2.82 0.41 1.26 3.38 0.67 2.08 5.12

4 0.41 1.33 3.74 0.57 1.82 4.51 0.92 2.91 5.96

5 0.55 1.85 4.70 0.76 2.50 5.84 1.27 3.89 5.34

10 fps 15 fps 30 fps

Introduction

Estimates of the Data Size for VB-C500VD/VB-C500D/VB-C60 (JPEG)

Video

Quality

1 3.5 9.6 27.5

2 4.0 11.0 31.7

3 4.4 12.5 35.8

4 5.6 16.4 47.8

5 15.8 52.7 171.4

160 × 120 320 × 240 640 × 480

Video Size

(Unit: KB)

Estimates of the Bit Rate for VB-C500VD/VB-C500D/VB-C60 (MPEG-4)

Video Size and Frame Rate

Video

Quality

320 × 240 640 × 480 320 × 240 640 × 480 320 × 240 640 × 480

1 0.28 0.76 0.35 0.94 0.54 1.43

2 0.39 1.08 0.50 1.30 0.78 2.02

3 0.60 1.67 0.75 2.02 1.20 3.31

4 0.69 1.93 0.91 2.43 1.38 3.98

5 0.81 2.31 1.05 2.87 1.68 4.86

10 fps 15 fps 30 fps

(Unit: Mbps)

Note

The data size for MPEG-4 video may increase when recording video with quick movements.

Estimates of the Data Size for VB-C300 (JPEG)

Video

Quality

1 3.2 8.8 24.2

2 3.7 10.2 28.3

3 4.1 11.5 32.0

4 5.3 15.4 43.2

5 15.5 52.8 170.6

160 × 120 320 × 240 640 × 480

Video Size

(Unit: KB)

Estimates of the Data Size for VB-C50i/VB-C50iR/VB-C50FSi (JPEG)

Video

Quality

30 3.1 8.2 24.7

40 3.6 9.7 29.8

50 4.1 10.9 34.2

60 4.6 12.5 40.3

70 5.3 14.8 49.7

80 6.5 18.8 64.9

90 9.4 28.4 106.4

160 × 120 320 × 240 640 × 480

Video Size

(Unit: KB)

Important

The actual data size may increase or decrease depending on the objects being recorded. Make sure to confirm the data size for the actual system environment before starting operation.

Note that the data size may increase significantly when the video quality is set to [100].

Select [View] > [Video Information] in the Viewer included with the camera to display the data size per frame.

Sensor Recording, Motion Detection Recording, Intelligent Function Recording and Volume Detection Recording

 Notes on Using Sensor Recording, Motion Detection Recording, Intelligent Function Recording

and Volume Detection Recording

When an event occurs, data is saved in the Storage Server as an operation record. As the number of operation records increases, operation during event detection and the search and Viewer response speeds may be affected.

Note

Use “Maximum events processed” (p. 15), described in “Operating Environment” > “For High-reliability/H.264 Video Format Systems,” as a guide.

System Design

 Notes on Using Motion Detection Recording / Intelligent Function Recording

• The motion detection feature notifies you there is motion in an area when motion is not ordinarily expected. Do not use this feature for busy areas where motion detection may be triggered frequently.

• Configure motion detection on the camera side. If you configure motion detection on the Storage Server side, the load on the Storage Server may increase, resulting in decreased recording performance.

Use intelligent function recording instead of motion detection recording.

Use motion detection function recording instead of intelligent function recording.

The intelligent function and motion detection on the camera cannot be used.

 Notes on Storage Server Operation

We recommend that you dedicate the Storage Server computer exclusively to running this software. Be sure to avoid the following on the Storage Server computer:

• Running Web server software on the computer

You cannot operate the Storage Server on a computer where Web server software such as Windows standard IIS (Internet Information Server) or Apache is already installed. The Storage Server uses HTTP protocol to communicate with cameras. Therefore, the Storage Server may not work normally if other Web service applications exist on the same computer. The HTTP port used by this software is 80 and cannot be changed.

Introduction

• Running database server software (e.g., SQL Server, Oracle) on the computer

Database processing can place a load on the hard disk that may affect recording performance. Conversely, this software may affect database server performance when it performs tasks that place a load on the hard disk.

• Using the computer as a file server

The hard disk is frequently accessed when the computer is used as a file server, and this may affect recording performance. In addition, the Storage Server is more likely to run out of disk capacity if the computer is operated as a file server.

• Running other applications on the computer

The additional processing load from running applications other than this software may affect recording performance. This software uses the TCP port numbers 80, 443, 11080 and 2380. These ports should not be used by other applications.

Calculating Network Bandwidth

You need to consider the network bandwidth if you want to use a network camera for both recording and live view. You must calculate the network bandwidth both for the Storage Server and the Viewer. When using the VB-H41 for example, calculate the bandwidth as follows if you use one Storage Server (320 x 240 1 fps) and two Viewers (320 x 240 5 fps):

• Bandwidth for recording

10.8 (KB/frame) x 1 (frames/sec.) x 8 (bits) = 86.4 Kbps

• Bandwidth for live view (per Viewer)

10.8 (KB/frame) x 5 (frames/sec.) x 8 (bits) = 432 Kbps

Therefore, the required network bandwidth is calculated as follows:

86.4 Kbps x 1 + 432 Kbps x 2 = 950.4 Kbps (approx. 0.9 Mbps)

About RM-Lite

RM-Lite is a simpler version of this software that is included with the camera. RM-Lite provides the same basic features as the RM-64/25/9 product versions, but some of the functionality has be limited, as described below:

Important

• Files recorded using RM-Lite can be played back when an upgrade is made to RM-64/25/9. However, files recorded with RM-64/25/9 cannot be played back with RM-Lite.

• An RM-Lite viewer cannot connect to an RM-64/25/9 Storage Server. Similarly, An RM-64/25/9 viewer cannot connect to an RM-Lite Storage Server.

 Functional limitations for RM-Lite

• You can add a maximum of four cameras.

• You can display a maximum of eight video windows in the Viewer. A warning message is displayed if you display nine or more video windows.

• The maximum frame rate is as follows: Recording 5 fps or lower (JPEG) Record Now 5 fps

• The frame rate adjustment feature is always enabled under high load.

• The maximum file size is 1 GB (max. 24 hours).

• You cannot change the [Background] property in [Layout Properties], and live view is the only playback option.

• You cannot configure [Each Tag], [All Cameras] and [Recording Cameras] in [Organize Layouts].

• AXIS Q7404/Q7401 is not supported.

 Features that cannot be used in RM-Lite

Storage Server

• MPEG-4 and H.264 recording

• Motion detection recording

• Sensor recording

• Intelligent function recording

• Volume detection recording

• Special Day schedule recording

• Sending e-mail when an event occurs

• Customizing event priority

• Adding user groups and configuring access permissions

Viewer

• Multiple display support

• Layout sequences

• Display of multiple tabs

•Custom grid

• Dynamic layouts

• Searching using camera tags

• Advanced search feature of Event Search

• Event Notification - Operator Notification, Acknowledge Event

• Display of a video window when an event occurs.

RM-Lite is not included with the camera.

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