Canon VB-M40 User Manual
Network Camera
Operation Guide
Be sure to read this Operation Guide before using the network camera.
ENGLISH
Introduction
Thank you for purchasing a Canon Network Camera VB-M40/VB-M40B (hereafter referred to as VB-M40 or the camera).
The only difference between the VB-M40 and VB-M40B is the exterior color. Both camera models are for indoor use only.
This Operation Guide explains the camera settings and operations. Read these guides carefully before using the VB-M40 to
ensure correct use. Also, be sure to read the ReadMe files in LICENSE folder on the Setup CD-ROM.
For the latest information on this product (firmware and Bundled Software, User's Manual, operating environment etc.),
please refer to the Canon Web Site.
Disclaimer
Canon Inc. shall not be responsible for any financial
losses that may be incurred as a result of the loss of
recorded information or images, regardless of the internal
or external cause of the loss.
EXCEPT AS SET FORTH IN THE LIMITED WARRANTY
ACCOMPANYING THE VB-M40/VB-M40B: (1) NEITHER
CANON INC. NOR ANY OF ITS SUBSIDIARIES OR
AFFILIATES MAKE ANY WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED, WITH REGARD TO THE
MATERIAL IN THIS OPERATION GUIDE OR WITH
REGARD TO THE USE OF THE VB-M40/VB-M40B
INCLUDING, WITHOUT LIMITATION, IMPLIED
WARRANTIES AS TO MARKETABILITY,
MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR USE, OR NON-INFRINGEMENT AND (2)
NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES
OR AFFILIATES SHALL BE LIABLE FOR ANY DIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY
NATURE RESULTING FROM THE USE OF THIS
MATERIAL OR THE VB-M40/VB-M40B.
Notes
1 All rights reserved.
2 The contents of this guide are subject to change
without any prior notice.
3 This document has been prepared with utmost
attention to accuracy. If you have any comment,
however, please contact the Customer Service Center
indicated on the back cover.
4 Canon shall assume no liability for any outcome of
using this product, regardless of Items 2 and 3 above.
Notes on Privacy and Publicity Rights Regarding the Use of Video/Audio
When using the VB-M40 (for video or audio recording), it
is the full responsibility of the user to protect privacy and
avoid any violation of publicity rights. Canon shall have no
liability whatsoever in this regard.
Reference
• Obtain consent from the Administrator before installing
the camera to film specific buildings or rooms.
Legal Notice
In some cases, camera monitoring may be prohibited by
law or regulation, the details of which differ by country or
region. Before using the VB-M40, check the laws or
regulations of the country or region where the camera is
used.
Trademark Notice
• Canon and the Canon logo are registered trademarks
of Canon Inc.
• Microsoft, Windows, Internet Explorer, Windows Server
and ActiveX are trademarks or registered trademarks
of Microsoft Corporation in the United States and other
countries.
• Windows is legally recognized as the Microsoft
Windows Operating System.
• This product comes with exFAT, a licensed file system
technology from Microsoft.
• SD and SDHC Logos are trademarks of SD-3C, LLC.
• Other brands or product names in this guide are
trademarks or registered trademarks of their respective
companies.
Copyright
Videos, images or sounds recorded with your VB-M40
may not be utilized or published without consent of
copyright holders, if any, except in such a way as
permitted for personal use under the relevant copyright
law.
ii
Warning
To reduce a risk of fire or electric shock, do not expose
this product to rain or moisture.
Notes on the Bundled Software RM-Lite (Disclaimer)
(EEA: Norway, Iceland and Liechtenstein)
Flaws or other problems with RM-Lite may result in
recording failure or destruction or loss of recorded data.
Canon shall have no liability whatsoever for any loss or
damages incurred by the user as a result of such
problems.
Notes on License Agreement for Bundled Software
For information on the License Agreement for Bundled
Software, refer to the next file in the BundledSoftware
folder in the Bundled Setup CD-ROM LICENSE folder.
Software Type File Name
VB Initial Setting Tool VBTools-E.txt
RM-Lite Network Video
Recording Software
RM-Lite-E.txt
European Union (and EEA) only.
These symbols indicate that
this product is not to be
disposed of with your
household waste, according to
the WEEE Directive (2002/96/
EC), the Battery Directive
(2006/66/EC) and/or your national laws implementing
those Directives.
H.264
This product is licensed under AT&T patents for the
MPEG-4 standard and may be used for encoding MPEG-4
compliant video and/or decoding MPEG-4 compliant
video that was encoded only (1) for a personal and noncommercial purpose or (2) by a video provider licensed
under the AT&T patents to provide MPEG-4 compliant
video. No license is granted or implied for any other use
for MPEG-4 standard.
Open Source Software
The product (VB-M40 and bundled RM-Lite) contains
Open Source Software modules. For details, see
“ThirdPartySoftware-E.pdf” (Third-Party Software License)
in the Open-SourceSoftware folder in the LICENSE folder
on the Setup CD-ROM. Each module's license conditions
are also available in the same folder.
Software under GPL and LGPL
If you would like to obtain the source code under GPL/
LGPL, please contact the dealer or sales agent where you
purchased the product.
If a chemical symbol is printed beneath the symbol shown
above, in accordance with the Battery Directive, this
indicates that a heavy metal (Hg = Mercury, Cd =
Cadmium, Pb = Lead) is present in this battery or
accumulator at a concentration above an applicable
threshold specified in the Battery Directive.
This product should be handed over to a designated
collection point, e.g., on an authorized one-for-one basis
when you buy a new similar product or to an authorized
collection site for recycling waste electrical and electronic
equipment (EEE) and batteries and accumulators.
Improper handling of this type of waste could have a
possible impact on the environment and human health
due to potentially hazardous substances that are
generally associated with EEE.
Your cooperation in the correct disposal of this product
will contribute to the effective usage of natural resources.
For more information about the recycling of this product,
please contact your local city office, waste authority,
approved scheme or your household waste disposal
service or visit www.canon-europe.com/environment
.
iii
Table of Contents
Introduction ...................................................................................................................ii
How to Read This Operation Guide........................................................................... viii
Safety Precautions.......................................................................................................ix
Disclaimer ............................................................................................................................... ii
Copyright................................................................................................................................. ii
Notes on Privacy and Publicity Rights Regarding the Use of Video/Audio ............................ ii
Trademark Notice.................................................................................................................... ii
Notes on the Bundled Software RM-Lite (Disclaimer) ............................................................iii
Notes on License Agreement for Bundled Software...............................................................iii
European Union (and EEA) only. ............................................................................................iii
H.264.......................................................................................................................................iii
Open Source Software............................................................................................................iii
User's Manuals......................................................................................................................viii
How to use this Operation Guide..........................................................................................viii
Symbols Indicating Safety Precautions.................................................................................viii
Maintenance............................................................................................................................ x
Chapter 1 Before Use
VB-M40 Features......................................................................................................1- 2
Camera Software......................................................................................................1-4
Installed Software................................................................................................................ 1-4
Bundled Software................................................................................................................1-4
Network Video Recording Software (optional).................................................................... 1-4
User Support Tool ...............................................................................................................1-4
Operating Environment.............................................................................................1-7
Notes on Operating Environment .............................................................................1 -8
Notes on Use When the [Windows Firewall] Function is Enabled ...................................... 1 -8
Notes on Use with Windows Server 2003/Windows Server 2008 ....................................... 1- 8
Notes on Use with Windows Server 2008 ........................................................................... 1 - 9
Notes on Use with Windows Vista/Windows 7.................................................................. 1-10
Chapter 2 Initial Settings
Preparing the Camera for Use..................................................................................2-2
Installing the VB Initial Setting Tool ..........................................................................2-3
Performing Initial Settings for the Camera................................................................2-4
Checking the Camera Image....................................................................................2-5
iv
Chapter 3 Top Page of the Camera
Accessing the Top Page of the Camera ...................................................................3-2
Accessing the Top Page of the Camera............................................................................. 3-2
Accessing the Setting Menu ............................................................................................... 3-2
Accessing the Admin Tools ................................................................................................ 3- 2
Accessing Admin Viewer.................................................................................................... 3 - 3
Accessing VB Viewer.......................................................................................................... 3-3
User Authentication.............................................................................................................3-3
Certificate Registration........................................................................................................3-4
Chapter 4 Setting Page
Setting Menu.............................................................................................................4- 2
Accessing the Setting Menu .....................................................................................4-3
Setting Menu ....................................................................................................................... 4 - 3
Items Common to All Setting Pages.................................................................................... 4-3
[Network] Administrator Password and LAN, IP Address, DNS and
Other Settings .....................................................................................................4-5
[Date and Time] Set the Date and Time ...................................................................4-8
[Camera] Camera Control and External Device Name Settings...............................4- 9
[Video] Image Size, Quality and Frame Rate Settings ...........................................4-13
[Upload] Setting HTTP/FTP Upload and E-mail Notification...................................4-15
[Server] Image Server, Audio Server and HTTP Server Settings...........................4-18
[Event] Image Buffer, Volume Detection, Audio Playback and Timer Settings.......4-20
[Access Control] Setting User Access Privileges....................................................4-23
[IPsec] IPsec Settings.............................................................................................4-25
[SSL/TLS] HTTP Communication Encryption Settings ...........................................4-28
[Memory Card] SD Memory Card Operations and Settings....................................4-30
[Reboot Item] Setting Items Requiring Rebooting ..................................................4-32
[Maintenance] Viewing Event Logs and Current Settings and
Performing Maintenance ...................................................................................4-33
Table of Contents
v
Chapter 5 Admin Tools
Admin Tools Overview..............................................................................................5-2
Admin Tools ........................................................................................................................ 5- 2
Privacy Mask Setting Tool................................................................................................... 5- 2
Panorama Creation Tool...................................................................................................... 5 - 2
View Restriction Setting Tool............................................................................................... 5-2
Preset Setting Tool.............................................................................................................. 5-3
Intelligent Function Setting Tool .......................................................................................... 5-3
Log Viewer .......................................................................................................................... 5- 3
Accessing Admin Tools ............................................................................................5-4
Launch Admin Tools ........................................................................................................... 5- 4
Privacy Mask Setting Tool ........................................................................................5 -5
Setting the Privacy Mask Area ............................................................................................ 5-6
Changing/Deleting a Privacy Mask Area ............................................................................ 5-8
Panorama Creation Tool...........................................................................................5- 9
Capturing a Panorama Image........................................................................................... 5 - 10
Saving/Deleting a Panorama Image ................................................................................. 5- 11
Opening a Panorama Image from Image Files/Saving as Image Files............................. 5-11
View Restriction Setting Tool..................................................................................5-12
Setting View Restrictions................................................................................................... 5 -14
Preset Setting Tool .................................................................................................5-16
Setting the Preset..............................................................................................................5-19
Preset Tour........................................................................................................................ 5- 20
Intelligent Function Setting Tool .............................................................................5-22
Flow of Intelligent Function Setting ................................................................................... 5- 26
Setting Intelligent Function Detection Settings ................................................................. 5-27
Log Viewer..............................................................................................................5-31
Downloading Log Files...................................................................................................... 5- 32
How to View Logs.............................................................................................................. 5-32
vi
Chapter 6 Admin Viewer/VB Viewer
Overview of Viewer...................................................................................................6-2
Major Differences Between the Admin Viewer and the VB Viewer ..................................... 6- 2
User Authorities and Camera Control Privileges................................................................. 6- 2
Launching the Viewer ...............................................................................................6-4
Launching the Viewer.......................................................................................................... 6 -4
Shutting Down the Viewer................................................................................................... 6- 4
Connecting from Admin Tools............................................................................................. 6 - 4
How to Operate the Viewer.......................................................................................6-5
Display Screens of Admin Viewer....................................................................................... 6- 5
VB Viewer............................................................................................................................ 6- 6
Obtaining Camera Control Privileges.................................................................................. 6 - 6
Controlling the Camera ....................................................................................................... 6-7
Setting Video and Audio ..................................................................................................... 6-9
Displaying Information ...................................................................................................... 6-11
Performing Operations and Settings as the Administrator......................................6 -12
Opening/Closing Control Items ......................................................................................... 6 - 12
Performing Operations and Settings................................................................................. 6 - 12
Setting the Smart Shade Control....................................................................................... 6-12
Setting the Focus .............................................................................................................. 6-13
Setting the Exposure......................................................................................................... 6-13
Setting White Balance....................................................................................................... 6-14
Setting the Night Mode ..................................................................................................... 6- 15
Operating the External Device Output.............................................................................. 6- 15
Displaying Event Status .................................................................................................... 6-15
Table of Contents
Chapter 7 Appendix
SD Memory Card Access .........................................................................................7-2
Modifiers ...................................................................................................................7-4
Troubleshooting ........................................................................................................7 -6
List of Log Messages................................................................................................7-8
List of Viewer Messages.........................................................................................7-20
Restore Settings .....................................................................................................7-21
Restoring the Initial Setting from the Maintenance Page in the Web Browser.................. 7-21
Restore Factory Default Settings with the Reset Switch on the Camera........................... 7-21
List of Factory Default Settings...............................................................................7-23
Index.......................................................................................................................7-32
vii
How to Read This Operation Guide
User's Manuals
This camera comes with the “Installation Guide” and
“Operation Guide” (this manual) included in the Setup
CD-ROM.
VB-M40 Installation Guide (Bundled)
This guide provides notes on the camera installation and
explains the procedures to install the camera using a
ceiling mount cover (optional), as well as the main
camera specifications. Sections you should reference in
this guide will be marked “Installation Guide” along with
the name of the reference items.
Operation Guide (This Document) (VBM40OG_E.pdf)
This document explains the initial camera settings,
Admin Tools settings, viewer operations and
troubleshooting, etc. This document is included in the
Setup CD-ROM.
Also included in the Setup CD-ROM is the recording
software RM-Lite (“Network Video Recording Software
RM-Lite v1.0” in “Chapter 1 Before Use”). The following
User's Manuals are available.
Network Video Recording Software RM-Lite
Administrator's Manual (RML10AM_E.pdf)
This document gives a detailed explanation of how to
use RM-Lite. Be sure to read this document.
Network Video Recording Software RM-Lite
Viewer Operation Guide (RM10VOG_E.pdf)
This is the operation guide for RM-Lite Viewer. For more
details on operating procedures for the viewer, see
Administrator's Manual.
Symbols Indicating Safety Precautions
This section explains marks used in this Operation Guide.
This Operation Guide uses the following marks to indicate
the important information the user should know in order to
use the product safely. Be sure to observe these items.
Mark Meaning
Inappropriate handling against the
instruction accompanied by this sign
Warning
Caution
Caution
Important
Note
may result in death or serious injury. Be
sure to observe these warnings to
ensure safety.
Inappropriate handling against the
instruction accompanied by this sign
may result in injury. Be sure to observe
these precautions to ensure safety.
Inappropriate handling against the
instruction accompanied by this sign
may result in property damage. Be sure
to observe these precautions.
This symbol indicates other actions or
information that should be heeded.
Important notes and restrictions are
provided. Be sure to read this
document.
Contains reference information for
operation or additional explanations.
How to use this Operation Guide
The assumed reading format of this User's Manual is on a
PC screen.
Software Screenshots
The software screenshots shown in these User's Manuals
are illustrative samples only. The screenshots may differ
from the actual screens displayed.
Further, screenshots used with the explanations are from
Windows 7.
viii
Safety Precautions
The following explains the items that must be observed when using the VB-M40.
If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and
observe the instructions without fail.
Important Warnings
FCC NOTICE
Caution
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
The AC adapter can be connected to VB-M40 from a
standard AC power outlet.
Please check your instruction manual to make sure that
your VB-M40 is compatible with this adapter.
• The socket-outlet should be installed near the
equipment and should be easily accessible.
• Unplug the equipment from the wall outlet before
cleaning or maintaining.
FDA regulation
This Network Camera has not been evaluated by the
Food and Drug Administration (FDA) for use as a
medical device. When incorporated into a system with
medical applications, FDA regulations may apply.
Therefore, please consult your legal advisor to
determine whether FDA regulations apply.
Network Camera, Model Name: VB-M40
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment to an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Use of shielded cable is required to comply with class B
limits in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the
equipment unless otherwise specified in the manual. If
such changes or modifications should be made, you
could be required to stop operation of the equipment.
Canon U. S. A. Inc.
One Canon Plaza, Lake Success, NY 11042, U. S. A.
Tel No. (516) 328-5600
Canadian Radio Interference Regulations
This Class B digital apparatus complies with Canadian
ICES-003.
ix
Precautions for Use
Notes on Cleaning
Warning
• If you discover defective conditions such as smoke,
strange sounds, heat or strange odors, immediately
stop using the camera and contact your nearest
dealer.
Continued use of the product may cause fire or electric
shock.
• Do not disassemble or modify the camera.
• Do not spill water or other liquid inside the camera,
spray the camera with water, or otherwise wet it.
• Do not insert foreign objects into the camera.
• Do not use flammable sprays near the camera.
• Do not leave LAN cables, external power supplies or
AC adapter (optional) power connectors connected
when the camera is not in use for long periods.
• Do not damage the connecting cable.
This may cause fire or electric shock.
• Do not use with medical devices or other life-support
systems.
Depending on the PC and network environment, highprecision video transmission cannot be guaranteed due
to video delay or loss.
Canon will assume no liability for any accident or
damage resulting from use of the VB-M40 in the
aforementioned devices or systems.
Caution
• Do not capture the sun, halogen lamps, and other very
bright light sources or subjects.
• Do not expose the camera to strong impact or
vibration.
• Do not hold the network camera by the head.
• Do not forcibly turn the rotating parts of the camera by
hand.
This may cause malfunction.
This installation should be made by a qualified service
person and should conform to all local codes.
Precautions for Use of Intelligent Functions, Image
Stabilizer and Bundled Network Video Recording
Software RM-Lite
Caution
• Do not use intelligent functions, image stabilizer or
network video recording software RM-Lite in cases
requiring a high level of reliability.
These features do not guarantee high-precision capture
and cannot support applications beyond their intended
range of use. Canon will assume no liability for any
accident or damage resulting from use of these functions.
Warning
• Do not use alcohol, thinner, benzine or any other
flammable solvent.
This may cause fire or electric shock.
Maintenance
Turn off the power before cleaning the camera.
Cleaning of Exterior
1 Dampen a soft cloth with water or diluted neutral
detergent and wipe away the grime gently.
2 Wipe with a dry cloth.
Cleaning of Lens
Use a commercial lens cleaner to remove grime on the
lens surface.
• Auto focus may not work properly if the lens surface is
dusty or dirty.
• Be aware that scratches on the lens surface may result
in poor image capture.
Maintenance for Indoor Dome Housing
(Optional)
Grime on the dome case reduces image quality, so clean
the dome periodically.
1 See steps in “Installing the Camera” in the Installation
Guide bundled with the indoor dome housing and
remove the dome.
2 Dampen a soft cloth with water or diluted neutral
detergent and wipe away the grime gently.
3 Wipe with a dry cloth.
4 Reattach the dome to its original position.
Periodically check the brackets and screws for rust and
loosening to prevent injuries and equipment damage due
to falling items.
For inspections, please contact the dealer where you
purchased the product.
Maintenance for Ceiling Mount Cover
(Optional)
Periodically check the brackets and screws for rust and
loose material to prevent injuries and equipment damage
due to falling items (Installation Guide, “Installing the
Camera”).
For inspections, please contact the dealer where you
purchased the product.
x
Chapter 1
Before Use
❏ Camera Features
❏ Software Information
❏ Operating Environment and Precautions
VB-M40 Features
This camera integrates both camera and server functions into a compact network camera.
Optical Megapixel 20x Zoom Lens with Auto
Focus and Pan/Tilt Functions
The camera is equipped with an optical megapixel 20x
zoom lens (4x digital) with a maximum 55.4° horizontal
angle of view in a compact body to ensure high-quality
video monitoring. An auto focus function and pan/tilt
functions that move the camera up, down, left, and right
allow you to operate the camera and monitor conditions
remotely.
Simultaneous Distribution of JPEG and H.264
JPEG/H.264 video compression achieves high image
quality and a high frame rate of up to 30 frames per
second*
view the same video simultaneously.
*1 Note that the frame rate may drop depending on
*2 In H.264 distribution, up to 10 clients can be connected
1
in 1280x960 resolution. Up to 30 clients*2 can
performance of the PC running the viewer, the number
of clients connected at the same time, network load,
and other factors.
at once.
designated location via FTP/HTTP/STMP (e-mail) or
provide event notification.
Privacy Mask Function
The camera is also equipped with a privacy mask function
that hides part of an image. When the camera is panned,
tilted, or zoomed, the privacy mask area responds to the
camera image.
Smart Shade Control
When the background is bright and the subject is difficult
to see, you can correct the contrast of dark areas to make
the subject clearer. Unlike backlight compensation, this
prevents blown out exposure of the background because
bright areas are not controlled. These processes are
implemented by dedicated hardware, which reduces
image degradation and can decrease system load
compared to conventional shade control (P. 6-12).
Image Stabilizer
Clear Video Capture in Low Illumination and
Day/Night Automatic Switching
The camera can capture color images at a minimum
subject illumination of 0.4 lux (1/30 sec. with Smart Shade
Control off) or 0.03 lux (1/8 sec. with Smart Shade Control
on). In addition, the day/night automatic switching
function* ([Day/Night] (P. 4-11)) automatically switches
the camera between color mode when sufficient light is
available during daytime, and black & white mode in dark
conditions at nighttime, in order to support video
monitoring in locations with varying levels of illumination.
* Before enabling day/night automatic switching, check
operations thoroughly.
Intelligent Functions that Enable a Wide
Range of Detection
The camera also boasts a wide array of intelligent
functions, including moving object detection, abandoned
object detection, removed object detection, camera
tampering detection and volume detection.
Using detection results as a trigger, the system can
automatically upload the corresponding image to a
This function compensates for image blurriness caused
by vibrations when the camera is installed on the ceiling
or a pole (P. 4-11).
* This function does not correct momentary vibration or
significant vibrations exceeding a certain level. Using
Image Stabilizer decreases image quality and reduces
the viewing angle.
SD/SDHC Memory Card Support
You can save uploaded images, and logs to an SD
memory card when the network is down.
Pre-Loaded VB-M40 Viewer and Admin Tools
VB-M40 Viewer and Admin Tools are loaded onto the
camera and can be operated via a web browser, so you
do not need to install any PC applications. You can set
three levels of user authority in the VB-M40 viewer;
[Administrator], [Authorized Users] and [Guest Users].
1-2
VB-M40 Features
1
Small-scale Video Monitoring via Recording
Software RM-Lite
This product comes with the RM-Lite Network Video
Recording Software (P. 1-5). Images captured by up to
four cameras can be recorded and displayed in real time
to achieve small-scale video monitoring.
Encrypted Communication
This camera supports SSL/TLS (HTTPS) in addition to
IPsec.
Supporting Diverse Installation Applications
The camera is compatible with PoE*, DC12V, AC24V, and
AC adapter PA-V17 power. An optional indoor dome
housing and/or ceiling mount cover can be used to install
the camera on the ceiling (“Camera Options” in
“Installation Guide”).
* PoE: Power over Ethernet
Before Use
Two-Way Audio (Full Duplex)
A microphone or speaker with an amplifier can be
connected*
duplex) via the viewer*
page to select LINE IN or MIC IN as your desired audio
input mode (P. 4-18).
*1 Microphones and amplifiers sold separately.
*2 Only the RM-Lite Viewer supports two-way audio
communication.
The VB-M40 Viewer only supports audio reception.
1
to the camera to transmit/receive audio (full
2
. Switch the setting on the setting
1-3
Camera Software
This section explains various software that can be used with the camera.
Installed Software
Viewer software for displaying images on the PC and
various admin tools are loaded onto the camera. The
software can be used by accessing the camera via a web
browser.
VB-M40 Viewer
(See “Chapter 6 Admin Viewer/VB Viewer”)
There are two types of Viewer: the VB Viewer, which can
be used by Guest Users, and the Admin Viewer for
Administrators.
The VB Viewer allows users to configure basic camera
controls and display images, but the visible area is limited
by privacy mask and view restriction settings.
Administrators can also restrict camera control privileges
and audio distribution, as well as limit camera usage to
registered users.
The Admin Viewer displays all images, regardless of view
restriction settings, and allows administrators to configure
and monitor all camera controls and events.
Images are displayed in JPEG format only. To display
H.264 video, install the RM-Lite Viewer (P. 1-5).
RM-Lite (P. 1-5)
This software displays and records images from up to four
cameras in real time. The installer (RMLiteInstall.exe) can
be found in the Applications folder on the Setup CD-ROM.
Proxy Authentication Admin Viewer/Admin
Tools
The camera's built-in the Admin Viewer and Admin Tools
cannot be used via a proxy server with proxy
authentication. This software lets you use Admin Viewer/
Admin Tools via a proxy server with proxy authentication.
It is saved in the ProxyAuthSupport folder on the Setup
CD-ROM.
Network Video Recording Software (optional)
Additional licenses can be purchased as necessary.
RM-Lite-V
Admin Tools (see “Chapter 5 Admin Tools”)
This tool configures camera settings and performs
management functions.
It includes the Privacy Mask Setting Tool, Panorama
Creation Tool, View Restriction Setting Tool, Preset Setting
Tool, Intelligent Function Setting Tool, and the Log Viewer.
Bundled Software
The bundled Setup CD-ROM contains the VB Initial
Setting Tool, used when installing the camera, and
RM-Lite, Network Video Recording Software that records
camera images to the PC (hereafter RM-Lite). Install the
software on PC to use it.
VB Initial Setting Tool Ver. 5.0.1
(See “Chapter 2 Camera Initial Setting”)
This tool performs initial settings for the camera. Install it
from the Setup CD-ROM (P. 2-3).
This additional license lets you install the RM-Lite Viewer
on multiple PCs. Purchase the license to be able to view
images captured by the camera from multiple sites and
for other similar purposes.
Important
VB-M40 cannot be used with Network Video Recording
Software versions older than RM-Lite. Users of VK-64/VK-16
and other legacy software must upgrade to RM-Lite.
For details, visit our website.
User Support Tool
A convenient tool can be installed for use on a PC.
Backup and Restore Tools
The tools back up camera setting information to the PC.
Information from multiple cameras can be saved at the
same time.
The tools can also restore information saved on the PC to
the camera.
1-4
Camera Software
1
RM-Lite (see “Administrator's Manual”)
RM-Lite is bundled in the Setup CD-ROM and consists of the following two software packages.
RM-Lite Software Configuration
Type Overview License
RM-Lite Storage Server Up to four cameras can be registered to record video. 1 license
RM-Lite Viewer Plays recorded video saved in the storage server and displays live
images (JPEG/H.264) captured by the camera.
Up to four cameras can be registered for the viewer.
1 license
Before Use
You can install and run the RM-Lite Storage Server and the RM-Lite Viewer on the same PC or on different PCs.
RM-Lite Viewer RM-Lite Storage Server
Network
Flow of Recorded Image Playback
Flow of Live Video
Flow of Recorded Images
You can also register other network cameras besides the VB-M40 for use with RM-Lite.
Supported cameras VB-M700F, VB-M600D, VB-M600VE, VB-M40, VB-C500VD/VB-C500D, VB-C60
Important
To add the RM-Lite Viewer, purchase RM-Lite-V (optional).
Note
For details on the usage and functions of RM-Lite, see the “Administrator's Manual”.
1-5
Comparison of Two Viewers
The camera has two viewers. The main differences are described below.
Viewer type Live image display Audio
VB-M40 Viewer JPEG Receives audio from the camera (one-way communication)
RM-Lite Viewer JPEG/H.264 Transmits/receives audio (two-way communication)
VB-M40 Viewer Audio Reception (One-way Communication)
VB-M40
Microphone
(Sold separately)
Audio from the microphone connected to the camera can be listened to from the viewer speaker.
JPEG
Network
Audio
VB-M40 Viewer
Speaker
RM-Lite Viewer Audio Reception (Two-way Communication)
VB-M40
Microphone
(Sold separately)
Speaker
(Sold separately)
Audio can be transmitted/received between the camera and viewer.
JPEG/H.264
Network
Audio
RM-Lite Viewer
Speaker
Note
PC, speaker and microphone sold separately.
Microphone
1-6
Operating Environment
For the latest information on this product (firmware and Bundled Software, User's Manual, operating environment, etc.),
please refer to the Canon Web Site.
VB Initial Setting Tool Ver. 5.0.1, VB-M40 Viewer, Admin Tools
CPU Intel Core 2 Duo 2.0GHz or more
Windows XP Home/Professional SP3 32-bit
Windows Server 2003 Standard SP2 32-bit
Windows Server 2003 R2 Standard SP2 32-bit
Operating Systems
Web browser Internet Explorer 7.0/8.0 32bit *
Memory 2GB or more
Viewer Display 1024 x 768 or higher
Software .NET Framework 3.5 SP1 *
Audio When using the camera's audio feature, the PC audio support feature is required.
Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit
Windows 7 Ultimate/Professional/Enterprise/Home Premium 32/64-bit
Windows Server 2008 Standard SP2 32/64-bit
Windows Server 2008 R2 Standard 64-bit
1
2
1
Before Use
*1 The browser must support JavaScript, XAML browser applications, and IFRAMEs.
The VB Viewer requires cookies.
*2 Must be installed separately on operating systems other than Windows 7 and Windows Server 2008 R2. However,
installation is unnecessary if only the VB Viewer will be used.
To install .NET Framework 3.5 SP1, download from the Microsoft Download Center or use the installer in the bundled
Setup CD-ROM (Applications folder > DotNetFramework folder > dotnetfx35.exe). When dotnetfx35.exe launches, it will
attempt to download a language pack from the Internet. If your computing environment is not internet-enabled, after a
moment the package will be installed without the language pack. The language pack is not required for operation.
RM-Lite
For more operating environment details, refer to “Operating Environment” in the “Administrator's Manual.”
1-7
Notes on Operating Environment
Notes on Use When the [Windows Firewall] Function is Enabled
When the VB Initial Setting Tool is started, the [Windows
Security Alert] dialog box may appear.
If the [Windows Security Alert] dialog box appears, click
[Unblock].
Once this button is clicked, the warning dialog box will no
longer appear.
If the [Windows Security Alert] dialog box does not
appear, the Windows firewall warning function may be
disabled. Follow the procedure below to add the [VB
Initial Setting Tool v5.0.1] as a Windows Firewall
exception.
Click [Windows Firewall] in [Control Panel] > [System
1
and Security].
This will bring up the [Add a Program] dialog box.
3
Click to select [VB Initial Setting Tool v5.0.1], and then
click [Add].
Notes on Use with Windows Server 2003/ Windows Server 2008
Registering the Top Page of the Camera as a
Trusted Site
Click [Allow a program or feature through Windows
2
Firewall], then click [Change settings], and finally click
[Allow another program].
In Windows Server 2003 and Windows Server 2008, the
security level for Internet sites and intranet sites on
Internet Explorer is set to [High] by default.
Thus, when accessing the VB-M40 Viewer or Setting
Page, a content block dialog box appears and the page
fails to display correctly.
To correct this problem, follow the procedure below to
register the top page as a trusted site.
Access the VB-M40 Viewer and the Setting Page from
1
the top page of the camera with Internet Explorer.
The following dialog box appears.
1-8
Click [Add].
2
The [Trusted Sites] dialog box appears.
Notes on Operating Environment
1
If selected, clear the [Require server verification (https:) for
3
all sites in this zone] check box.
Enter the IP address of the camera under [Add this
4
Web site to the zone], and then click [Add].
For details on registering trusted sites, click the [Learn
more about Internet Explorer's Enhanced Security
Configuration] in the dialog box in step 1 and read the
overview.
Note that even when the content block dialog box does
not appear, JavaScript is sometimes disabled under the
standard security settings, which may limit operations on
the setting page and the VB-M40 Viewer. Register the
page as a trusted site as this automatically enables
JavaScript settings.
If the content block dialog box does not appear, follow the
procedure below to display the [Trusted Sites] dialog box.
Click [Tools] > [Internet Options] from the Internet
1
Explorer menu to display the [Internet Options] dialog
box.
Before Use
This completes the trusted site registration process.
Notes on Use with Windows Server 2008
Registering “about:internet” and the
Camera Host Name
Admin Viewer and Admin Tools will not start when IE ESC
(Internet Explorer Enhanced Security Configuration) is
enabled in Windows Server 2008.
Before using the tools, register “about:internet” and the
host name for the connected camera in the Internet
Explorer “local intranet” and “trusted sites” lists.
Click the [Security] tab.
2
Click and select [Trusted Sites], and then click [Sites].
3
The [Trusted Sites] dialog box appears.
Important
When “about:internet” is registered, the security level in
Windows 7 is the same as when using Internet Explorer. After
using the Admin Viewer/Admin Tools, it is recommended that
you remove “about:internet” and the camera name as
necessary and restore the original security level.
1-9
Enabling the Sound Function to Use Audio
In Windows Server 2008, the sound function is disabled
by default.
To receive audio with the VB-M40 Viewer, follow the
procedure below to enable the sound function.
Open [Control Panel] and click [Hardware and Sound].
1
Note
If [Control Panel] is in the classic view, double-click [Sound].
Notes on Use with Windows Vista/ Windows 7
The following restrictions apply when using the camera
with Windows Vista or Windows 7.
RM-Lite
For more important information on the RM-Lite operating
environment, see the “Administrator's Manual.”
Click [Sound].
2
When the [Audio service has not been executed]
3
message appears, click [Yes].
1-10
The [Sound] dialog box appears.
4
Click the [Playback] tab to confirm that an audio device
has been installed (If no audio device is installed, refer
to your PC manual).
Chapter 2
Initial Settings
❏ Preparing the Camera for Use
❏ Initial Setting Tool Installation
❏ Initial Settings
Preparing the Camera for Use
This section explains how to perform initial settings for the camera and outlines the basic preparation process. For more on
specific steps, refer to the corresponding page.
Performing Initial Settings for the Camera
Before installing the camera, read this chapter and use the VB Initial Setting Tool to
configure the IP address.
“Installing the VB Initial Setting Tool” (P. 2-3)
“Performing Initial Settings for the Camera” (P. 2-4)
Check images
When initial settings are complete, access the camera via a web browser and check the
image using the VB Viewer.
“Checking the Camera Image” (P. 2-5)
Configuring the Camera from the Setting Page
The setting page lets you configure basic camera settings, network operations, user
registration, and access restrictions.
Configure the necessary settings.
“Chapter 4 Setting Page”
Using Admin Tools
Admin Tools let you leverage many convenient functions and intelligent functions.
Configure the tools to help you use the camera more effectively.
“Chapter 5 Admin Tools”
Using VB-M40 Viewer
The camera's built-in VB-M40 Viewer features an Admin Viewer for administrators and a
VB Viewer for guest users. Use the VB viewer to check distribution to guest users and the
Admin Viewer to check all operations.
“Chapter 6 Admin Viewer/VB Viewer”
Operating
If an error message appears or the camera fails to operate correctly, see the error
message and log message information in “Chapter 7 Appendix.”
Log messages can be viewed in “Maintenance” (P. 4-33) in the setting page or the Admin
Tools “Log Viewer” (P. 5-3).
“Chapter 7 Appendix”
Important
Before starting operations, make sure that the setting page and Admin Tools settings are functioning correctly.
2-2
Installing the VB Initial Setting Tool
Install the VB Initial Setting Tool to perform initial
settings for the camera.
Insert the bundled Setup CD-ROM into the PC's CD-
1
ROM drive and follow the procedure below.
(1)After confirming that all other applications have been
closed, click [Start] menu > [Computer].
(2)Double-click the CD-ROM icon that appears >
Applications folder > VBInitInstall.exe.
Click [Next] and follow the on-screen instructions to
2
install.
2
Initial Settings
When installation is complete, an icon will appear on the
desktop.
2-3
Performing Initial Settings for the Camera
Use the VB Initial Setting Tool to configure the camera
network.
Connect the camera and PC to the network and turn
1
on the camera (“Connecting the Camera” in
“Installation Guide”).
Launch the VB Initial Setting Tool.
2
To launch the VB Initial Setting Tool, double-click the
[VB Initial Setting Tool v5.0.1] icon on the desktop or
select [Start] menu > [All Programs] > [WebView
Livescope] > [VB Initial Setting Tool v5.0.1].
Select a MAC address, and then click [Initial setting].
3
Click to select
Enter the user name “root” and factory default setting
4
password “camera”, and then the appropriate IP
address and subnet mask.
To use a setting other than the default gateway
setting, clear the [Enter a default gateway address]
checkbox.
After settings are complete, click [OK].
The Tool will automatically detect the camera
connected to the network and display the camera's
MAC address, IP address and model name.
The factory setting IP address is set to192.168.100.1.
The MAC address can be found on the label on the
bottom of the camera (Installation Guide, “Part
Names”).
The VB Initial Setting Tool cannot be used with
cameras that are behind a router.
Important
• The camera will stop issuing IP address assignment requests
20 minutes after it is turned on, and the VB Initial Setting Tool
detection will be disabled. In such cases, turn the camera off
and on again.
• There may be cautionary information, depending on your
operating environment. Read “Notes on Operating
Environment” (P. 1-8) before performing initial settings.
Setup progress is shown in the window.
Note
• To ensure security, be sure to change the administrator
password (P. 3-3).
• Contact your System Administrator for the appropriate IP
address, subnet mask and gateway address.
Click [OK].
5
Important
To obtain an IP address from a DHCP server, first use the VB
Initial Setting Tool to temporarily configure a static address that
can communicate with the PC. Then, in [Network] in the Setting
page, change [IPv4 Address Setting Method] to [Auto (DHCP)]
in the [IPv4] area (P. 4-5).
2-4
Checking the Camera Image
Once initial settings are complete, check the image on the
camera with the VB Viewer. When doing so, set the PC
network settings to comply with the IP address and
subnet mask settings on the camera.
Click to select the camera's MAC address which will be
1
checked, and then click [Detailed Settings].
Click to select
This will launch the web browser and display the top
2
page of the camera. Click [VB Viewer].
2
Initial Settings
The viewer launches and displays the camera image.
If the top page of the camera does not appear or the
VB Viewer does not launch, see “Troubleshooting”
(P. 7-6) in “Chapter 7 Appendix.”
Important
Do not change the camera HTTP port from 80 if you want to
open the setting page by clicking [Detailed Settings]. See
“HTTP Server” (P. 4-19) for more information on HTTP port
settings.
2-5
2-6
Chapter 3
Top Page of the Camera
❏ Accessing the Setting Page, Admin Tools and Viewer
❏ Certificate Registration
Accessing the Top Page of the Camera
Accessing the Top Page of the Camera
Access the top page of the camera via a web browser.
From the top page of the camera, you can navigate to the
Setting Menu to configure various camera settings, launch
Admin Tools, and display the viewer to view images.
Launch the web browser.
1
Enter the IP address you specified in the Initial Setting
2
Tool.
Important
This Operation Guide explains relevant operations using the IP
address 192.168.100.1 (factory default setting). You need to
enter the actual IP address set for the camera when following
instructions.
The top page of the camera appears.
1
2
3
4
5
Accessing the Setting Menu
To specify detailed camera settings, click 2 to proceed
to the Setting Menu.
For more details on the Setting Menu, see “Chapter 4
Setting Page.”
Accessing the Admin Tools
To use Admin Tools, click 3 to proceed to the top page of
Admin Tools.
For more details on Admin Tools, see “Chapter 5 Admin
Tools.”
1 Language Button
Click to switch the display language.
The top page language switches to the selected
language.
2 Setting Page (Setting Menu) Link
3 Admin Tools Link
4 Admin Viewer Link
5 VB Viewer Link
3-2
Accessing the Top Page of the Camera
Accessing Admin Viewer
To access the Admin Viewer, click 4.
For more details on the Admin Viewer, see “Chapter 6
Admin Viewer/VB Viewer.”
Admin Viewer
Accessing VB Viewer
To access the VB Viewer, click 5.
For more details on the VB Viewer, see “Chapter 6 Admin
Viewer/VB Viewer.”
User Authentication
User authentication is required to access [Setting Page],
[Admin Tools] and [Admin Viewer].
Setting Page
authentication window
The factory default setting user name and password are:
User name: root Password: camera
(The user name “root” is the administrator account for the
camera.)
Important
• To ensure system security, be sure to change the
administrator password. Do not forget the new password.
• If the Administrator and authorized user share the VB Viewer
on the same PC, it is strongly recommended that the
[Remember my credentials] checkbox be cleared.
• If the wrong user name or password is entered, you cannot
connect to the camera. Connect to the camera by entering
the correct user name and password.
• Press the reset switch to restore factory default settings if you
have forgotten the administrator password (P. 7-21). Note,
however, that this will reset all camera settings to factory
default settings except for date and time.
• The Admin Tools and the Admin Viewer cannot be used if an
IPv6 address is specified. Only host names are supported for
IPv6 connections.
Admin Tools/Admin
Viewer authentication
window
3
Top Page of the Camera
VB Viewer
For more information on the differences between the
Admin Viewer and the VB Viewer, as well as user levels,
see “Overview of Viewer” (P. 6-2) in “Chapter 6 Admin
Viewer/VB Viewer.”
3-3
Certificate Registration
In order to use [Admin Tools] and [Admin Viewer], you
must first install the two certificates issued by Canon Inc.
on your PC. The certificates are stored on the Setup CDROM. Follow the procedure below to register the
certificate using Internet Explorer.
Insert the bundled Setup CD-ROM into the PC's CD-
1
ROM drive and follow the procedure below.
After confirming that all other applications have been
closed, click [Start] menu > [Computer].
Install admintools1.
2
Double-click the CD-ROM icon that appears >
Applications folder > Certificate folder > admintools1.
The [Certificate] dialog box will appear.
Click [Install Certificate].
3
Click [Next] in the [Certificate Import Wizard].
4
Click [Install Certificate].
8
Click [Next] in the [Certificate Import Wizard].
9
Follow the procedure below to import the certificate
10
on the [Certificate Store] screen.
(1) Select [Place all certificates in the following store].
(2) Click [Browse], select [Trusted Publishers], and click
[OK].
(3) Click [Next].
Click [Finish] to close the Certificate Import Wizard.
11
When certificate installation is complete, a “The import
was successful.” message will appear.
Follow the procedure below to import the certificate on
5
the [Certificate Store] screen.
(1) Select [Place all certificates in the following store].
(2) Click [Browse], select [Intermediate Certification
Authorities], and click [OK].
(3) Click [Next].
Click [Finish] to close the Certificate Import Wizard.
6
When certificate registration is complete, a “The import
was successful.” message will appear.
Install admintools2.
7
Double-click admintools2 in the displayed Certificate
folder.
The [Certificate] dialog box will appear.
Note
PCs configured after July 17, 2011 will display the following
window. You can continue certificate registration without issue.
3-4
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