Canon TS8051 User Guide

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TS8000 series

Online Manual

Overview

Printing

Copying

Scanning

Frequently Asked Questions

English

Contents

Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Printing Photos from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Printing Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Printing a Disc Label from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Copying a Disc Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Handling Paper, Originals, Ink Tanks, Printable Disc, Memory Card, etc.. . . . . . 42

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Loading Paper in the Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Loading Paper in the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Cautions When Printing on a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Before Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Removing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Loading Originals on the Platen Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Loading Based on Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Supported Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

How to Detach / Attach the Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Before Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Removing the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Replacing Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Replacing Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Checking Ink Status on the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Checking the Ink Status with the Ink Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Confirming that the Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Unplugging the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Using the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Changing Printer Settings from Your Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Changing the Print Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Registering a Frequently Used Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Device user settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Feed settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Network Connection Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Another Printer Found with Same Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Connecting to Another Computer via LAN/Changing from USB to LAN Connection. . . . . . . . . . 179

Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Changing Wireless LAN Connection Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Ensuring Optimal Printing Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Printing from Application Software (Windows Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Basic Printing Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Paper Settings on the Printer Driver and the Printer (Media Type). . . . . . . . . . . . . . . . . . . . 206

Paper Settings on the Printer Driver and the Printer (Paper Size). . . . . . . . . . . . . . . . . . . . 207

Various Printing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Setting a Page Size and Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Execute Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Page Layout Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Tiling/Poster Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Setting Up Envelope Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Setting the Print Quality Level (Custom). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Printer Driver Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Quick Setup tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Main tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Page Setup tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Maintenance tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Canon IJ Status Monitor Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Installing the MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Printing Directly from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Using Printer with Wireless Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Printing Photo Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Printing Photographs Saved on Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Setting Items for Photo Printing Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Disc Label Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Copying Label Side of Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Printing Photo from Memory Card onto Disc Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Setting Items for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Scanning from Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Using IJ Scan Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

What Is IJ Scan Utility (Scanner Software)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Starting IJ Scan Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Using Auto Scan Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

IJ Scan Utility Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

IJ Scan Utility Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Settings Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Scanning Using Application Software (ScanGear). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

What Is ScanGear (Scanner Driver)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Starting ScanGear (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Scanning in Basic Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

ScanGear (Scanner Driver) Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Basic Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Advanced Mode Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

General Notes (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

Network Scan Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Scanning from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

Forwarding Scanned Data to Computer Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

Setting Items for Scanning Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

Connecting the Printer to a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Cannot Find Printer on Check Printer Settings Screen During Setup (Windows). . . . . . . . . . . . . 387

Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-

Checking Power Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-

Checking PC Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-

Checking Printer's Wireless LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-

Checking Wireless LAN Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-

Checking Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-

Checking Security Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-

Checking Wireless Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen. . . . . . . . . . . . . . . . 396

Cannot Find Printer while Using Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

Printer Suddenly Cannot Be Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

Network Key Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405

Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings. . . . . . . . . . . 407

Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413

Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414

Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

No Ink Comes Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418

Paper Does Not Feed Properly/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419

Cannot Print on the Disc Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422

Print Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear. . . . . . . . . . . . . . . . . 426

Lines Are Misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429

Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430

Vertical Line Next to Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434

Scanning Problems (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435

Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436

Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437

ScanGear (Scanner Driver) Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438

Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439

Power Does Not Come On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440

Power Shuts Off By Itself. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441

USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442

Cannot Communicate with Printer via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443

Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444

Cannot Install MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

Updating MP Drivers in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447

Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448

An Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449

Message Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451

List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458

List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460

1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461

1303. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463

1304. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467

1313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470

Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473

1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476

1003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477

1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478

1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

1600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480

1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481

1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482

1689. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483

1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484

1890. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485

2110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 486

2900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489

2901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490

4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491

5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492

5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493

5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494

5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495

5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496

6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497

C000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498

Using This Online Manual

Symbols Used in This Document Touch-enabled Device Users (Windows)

Symbols Used in This Document

Warning

Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation.

Caution

Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Important

Instructions including important information. To avoid damage and injury or improper use of the product, be sure to read these indications.

Note

Instructions including notes for operation and additional explanations.

Basics

Instructions explaining basic operations of your product.

Note

• Icons may vary depending on your product.

Touch-enabled Device Users (Windows)

For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold."

Trademarks and Licenses

• Microsoft is a registered trademark of Microsoft Corporation.

• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.

• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.

• Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.

• Mac, Mac OS, AirPort, Safari, Bonjour, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. macOS, App Store, AirPrint and the AirPrint logo are trademarks of Apple Inc.

• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

• Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Play, Google Drive, Google Apps and Google Analytics are either registered trademarks or trademarks of Google Inc.

• Adobe, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.

• Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.

Note

• The formal name of Windows Vista is Microsoft Windows Vista operating system.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. Neither the name of Apple Computer, Inc. ("Apple") nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

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Basic Operation

Printing Photos from a Computer

Copying

Printing Photos

Printing a Disc Label from a Computer

Copying a Disc Label

Printing Photos from a Computer

This section describes how to print photos with My Image Garden.

1. Open the rear tray cover (A) and then pull up the paper support (B).

Open the feed slot cover (C).

3. Load paper vertically WITH THE PRINT SIDE FACING UP.

4. Align the paper guides (D) with the paper width.

Close the feed slot cover (E) gently.

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the touch screen.

6. Select the size and type of the loaded paper in the rear tray at Page size and Type, and then select Register.

7. Click the My Image Garden icon (F) in Quick Menu.

The Guide Menu screen is displayed.

Note

• The number and types of icons displayed vary depending on your region, the registered printer/ scanner and the installed applications.

Click the Photo Print icon (G).

9. Click the folder (H) with photos you want to print.

10. Click the photos (I) you want to print.

For Windows:

To select two or more photos at a time, click photos while pressing the Ctrl key.

For Mac OS:

To select two or more photos at a time, click photos while pressing the command key.

11. Click Print (J).

12.

Specify the number of copies, your machine name, media type, etc. (K).

13.

Click Print (L).

For Mac OS:

Click OK when the confirmation message appears, then click Print.

The operation panel is opened and the paper output tray is pulled out automatically, then printing will start.

Note

• My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in a number of ways.

• For Windows:

My Image Garden Guide

• For Mac OS:

My Image Garden Guide

Copying

This section describes how to load originals and copy them to plain paper loaded in the cassette.

1. Pull out the cassette (A) from the printer.

Remove the cassette cover (B).

Load the paper stack WITH THE PRINT SIDE FACING DOWN.

Note

To load A4 or Letter-sized paper in the cassette, extend the cassette.

•

Align the paper guides (C) with the paper length and width.

Mount the cassette cover, and then insert the cassette into the printer.

After inserting the cassette into the printer, the paper information registration screen for the cassette is displayed on the touch screen.

Select the size of the loaded paper in the cassette at Page size, and then select Register.

Select Copy (D) on the HOME screen.

Select Standard copy.

Open the document cover (E).

10. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark (F).

Close the document cover.

11.

12.

Confirm the paper settings, then press the Black button or Color button (G).

The operation panel is opened and the paper output tray is pulled out automatically, then copying will start.

Important

• Do not open the document cover until copying is complete.

Note

• Your printer is equipped with many other convenient copy features.

Copying

Printing Photos

This section describes how to print photos on a memory card.

1. Open the rear tray cover (A) and then pull up the paper support (B).

Open the feed slot cover (C).

3. Load paper vertically WITH THE PRINT SIDE FACING UP.

4. Align the paper guides (D) with the paper width.

Close the feed slot cover (E) gently.

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the LCD.

Select the size and type of the loaded paper in the rear tray at Page size and Type, and then select Register.

7. Insert the memory card.

* The figure below shows the SD/SDHC memory card as an example.

Note

For details on inserting memory cards other than SD/SDHC, see below.

•

Inserting the Memory Card

Flick right and left through the photos (F) and select one.

Confirm the paper settings, then touch the Color button (G).

The operation panel is opened and the paper output tray is pulled out automatically, then printing will start.

Important

• Do not remove the memory card during printing. Data on the memory card may be damaged.

Note

• Your printer is equipped with many other convenient photo print features.

Printing Photo Data

Printing a Disc Label from a Computer

This section describes how to print photos on a printable disc with My Image Garden.

Important

• Do not attach the disc tray until the message asking you to load the printable disc is displayed. Doing so can damage the printer.

1. Click the My Image Garden icon (A) in Quick Menu.

The Guide Menu screen is displayed.

Note

• The number and types of icons displayed vary depending on your region, the registered printer/ scanner and the installed applications.

Click the Disc Label icon (B).

3. Specify the theme, Paper Size, etc. (C).

4. Click OK (D).

When a dialog screen is displayed, click OK.

Click Add Image (E), then select photos to print onto the disc label.

Note

• The layout may not be as expected depending on the photo information or analysis results of the selected images.

Edit the disc label (F).

You can change the background or add texts.

• For Windows:

My Image Garden Guide

For Mac OS:

•

My Image Garden Guide

Click Print (G).

Specify the number of copies, your machine name, etc. (H).

10.

Click the start button (I).

For Mac OS, click OK when the confirmation message appears, then click Print. When the confirmation message appears again, click OK.

11. When the message asking you to load the printable disc is displayed, open the operation panel (J), and then pick out the disc tray from the disc tray storage compartment (K).

12.

Place the printable disc with the printable surface facing up on the disc tray.

13.

Insert the disc tray into the disc tray guide.

Insert the disc tray straight until the white line on the disc tray guide is almost aligned with the arrow ( ) on the disc tray.

14. Start printing.

For Windows, click Start Printing on the dialog screen.

For Mac OS, tap OK on the touch screen.

The disc tray is drawn into the printer, then printing will start.

After printing is complete, pull the disc tray out from the printer.

Note

• My Image Garden enables you to print photos onto the disc label with various layouts.

• For Windows:

My Image Garden Guide

• For Mac OS:

My Image Garden Guide

Copying a Disc Label

This section describes how to copy the label of an existing disc (BD/DVD/CD, etc.) and print it on a printable disc.

1. Select Copy (A) on the HOME screen.

Select Disc label (B).

Specify the print area of the printable disc as necessary.

Tap Outer circle or Inner circle (C), specify the print area, then tap OK (D).

4. Specify the amount of ink (E).

If the print result is blurry, select Bleed-proof. Blurring may be reduced by printing with less ink..

Open the document cover (F).

Load the copy source (BD/DVD/CD, etc.) WITH ITS LABEL SIDE DOWN on the platen glass.

7. Close the document cover.

8. Select OK on the touch screen.

9. Confirm the print settings, then touch the Black button or Color button (G).

10.

When the message asking you to load the printable disc is displayed, open the operation panel (H), and then pick out the disc tray from the disc tray storage compartment (I).

11.

Place the printable disc with the printable surface facing up on the disc tray.

12. Insert the disc tray into the disc tray guide.

Insert the disc tray straight until the white line on the disc tray guide is almost aligned with the arrow ( ) on the disc tray.

13.

Select OK on the touch screen.

The disc tray is drawn into the printer, then copying will start.

After copying is complete, pull the disc tray out from the printer.

Important

• Do not open the document cover until copying is complete.

Note

• Your printer is equipped with many other disc label print features.

Disc Label Printing

Handling Paper, Originals, Ink Tanks, Printable Disc, Memory Card, etc.

Loading Paper

Placing a Printable Disc

Loading Originals

Inserting the Memory Card

Replacing Ink Tanks

Loading Paper

Paper Sources

Loading Paper in the Rear Tray

Loading Paper in the Cassette

Loading Envelopes

Paper Sources

The printer has two paper sources for feeding paper, the rear tray (A) and cassette (B).

The paper source used depends on the page size and media type.

Supported Media Types

Note

• When printing, select the correct page size and media type. If you select the wrong page size or media type, the printer may feed paper from the wrong paper source or may not print with the proper print quality.

For details on how to load paper in each paper source, see below.

Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes

Loading Paper in the Rear Tray

You can load plain paper or photo paper.

You can also load envelopes on the rear tray.

Loading Envelopes

Important

• If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams.

Note

• We recommend Canon genuine photo paper for printing photos.

For details on the Canon genuine paper, see Supported Media Types.

• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213.

For the page size and paper weight you can use for this printer, see Supported Media Types.

Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

Note

• Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

For details on how to flatten curled paper, see Is the paper curled?.

2. Load paper.

1. Open the rear tray cover (A) and then pull up the paper support (B).

2. Open the feed slot cover (C).

Slide the paper guides to open them, and load the paper in the center of the rear tray WITH

3. THE PRINT SIDE FACING UP.

4. Slide the paper guides (D) to align them with both sides of the paper stack.

Do not slide the paper guides too hard against the paper. The paper may not be fed properly.

Important

• Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) can cause paper jams.

Note

• Do not load sheets of paper higher than the load limit mark (G).

5. Close the feed slot cover (H) gently.

Important

If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.

•

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the touch screen.

Select the size and type of the loaded paper in the rear tray at Page size and Type, and then

select Register.

When printing starts, the operation panel is opened and the paper output tray is pulled out automatically.

Note

• When printing, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.

Loading Paper in the Cassette

You can load A4, B5, A5, or Letter-sized plain paper in the cassette.

Note

• In the cassette, be sure to load only plain paper.

• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213.

For the page size and paper weight you can use for this printer, see Supported Media Types.

Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

Note

• Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.

• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

For details on how to flatten curled paper, see Is the paper curled?.

Pull out the cassette (A) from the printer.

3. Remove the cassette cover (B).

Slide the paper guide (C) in front and (D) on the right to open the guides.

Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette.

Important

Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F)

• can cause paper jams.

Note

•

Align the paper stack with the edge of the cassette as shown in the figure below.

If the paper stack is in contact with the protrusion (G), the paper may not be fed properly.

• To load A4 or Letter-sized paper in the cassette, press down the lock (H) on the cassette, then extend the cassette.

Align the paper guide (I) in front with the paper stack.

Align the paper guide (I) with where it clicks into place.

Slide the paper guide (J) on the right to align the right and left guides with both sides of the paper stack.

Do not slide the paper guides too hard against the paper. The paper may not be fed properly.

Note

•

Do not load sheets of paper higher than the load limit mark (K).

•

Keep the paper stack height below the tabs (L) of the paper guides.

8. Mount the cassette cover, and then insert the cassette into the printer.

Push the cassette into the printer until it stops.

After inserting the cassette into the printer, the paper information registration screen for the cassette is displayed on the touch screen.

Select the size and type of the loaded paper in the cassette at Page size, then select Register.

When printing starts, the operation panel is opened and the paper output tray is pulled out automatically.

Note

• When printing, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.

Loading Envelopes

You can load Envelope DL and Envelope Com 10 on the rear tray.

The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly.

Important

• Printing of envelopes from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported.

• Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.

• Envelopes with an embossed or treated surface

• Envelopes with a double flap

• Envelopes whose gummed flaps are already moistened and adhesive

Prepare envelopes.

Press down on all four corners and edges of the envelopes to flatten them.

•

If the envelopes are curled, hold the opposite corners and gently twist them in the opposite

• direction.

• If the corner of the envelope flap is folded, flatten it.

• Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.

The figures above show a side view of the leading edge of the envelope.

Important

•

The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure that no curl or puff exceeds 0.12 inch (3 mm).

2. Load envelopes.

1. Open the rear tray cover (A) and then pull up the paper support (B).

2. Open the feed slot cover (C).

Slide the paper guides to open them, and load the envelopes in the center of the rear tray

3. WITH THE PRINT SIDE FACING UP.

Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up.

Up to 10 envelopes can be loaded at once.

4. Slide the paper guides (D) to align them with both sides of the envelopes.

Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.

Note

• Do not load envelopes higher than the load limit mark (E).

5. Close the feed slot cover (F) gently.

Important

• If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the touch screen.

6. Select the size and type of the loaded envelopes in the rear tray at Page size and Type, and then select Register.

When printing starts, the operation panel is opened and the paper output tray is pulled out automatically.

Note

• The printer may make operating noise when feeding envelopes.

• After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of the printer driver.

Placing a Printable Disc

Cautions When Printing on a Printable Disc

Before Placing a Printable Disc

Placing a Printable Disc

Removing a Printable Disc

Cautions When Printing on a Printable Disc

• Be sure to use the disc tray supplied with this printer. It has a "M" on the upper side.

• Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or devices which the disc is loaded onto.

• Do not print on the printable discs' recording surface. Doing so will make data recorded on discs unreadable.

• Hold the printable discs by their edges. Do not touch either the label surface (printing surface) or recording surface.

• Remove any dirt from the disc tray before placing printable discs on the disc tray. Loading discs in a dirty disc tray may scratch the recording surface of the discs.

• After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.

• Do not attach the disc tray while the printer is in operation.

• Do not remove the disc tray while printing on printable discs. Doing so may damage the printer, the disc tray, or the disc.

• Do not get dirt or scratches on the reflectors of the disc tray. The printer may not be able to recognize loading of the printable disc, or printing may become misaligned. If the reflectors on the disc tray become dirty, wipe the reflector clean with a soft and dry cloth, taking care not to scratch the plate.

• The disc tray may become dirty if software other than My Image Garden is used.

• To keep the print quality at an optimal level, it is recommended to stop printing discs once every ten discs when printing more than ten discs continuously. To stop the printing operation, detach the disc tray from the printer. After approximately three minutes have elapsed, attach the disc tray to the printer, then resume printing.

Before Placing a Printable Disc

The following items are needed to print onto the printable disc:

• disc tray (supplied with the printer)

* Use the disc tray with "M" on the surface.

The disc tray may be stored in the disc tray storage compartment of the paper output tray.

• 4.72 inches (12 cm) printable disc

Obtain a printable disc with a label surface compatible with inkjet printing.

Note

• A "printable disc" differs from regular disc (BD/DVD/CD, etc.) in that its label surface has been specially processed to be printed on by an inkjet printer.

Placing a Printable Disc

To print onto a printable disc, place it on the disc tray supplied with the printer, then insert it into the printer.

This procedure also applies to printing from a computer.

Important

• Do not attach the disc tray until the message asking you to load the printable disc is displayed. Doing so can damage the printer.

When the message asking you to load the printable disc is displayed, open the operation panel (A), and then pick out the disc tray from the disc tray storage compartment (B).

Place the printable disc with the printable surface facing up.

Important

• Make sure that there is no dirt on the disc tray before placing a printable disc on the disc tray. When placing a printable disc on the disc tray, do not touch the printing surface of the disc or the

• reflectors (C) on the disc tray.

3. Place the disc tray on the disc tray guide.

Note

• The disc tray may be ejected after a specified period of time has elapsed. In this case, follow the on-screen instructions to attach the disc tray.

4. Insert the disc tray straight until the white line on the disc tray guide is almost aligned with the arrow ( ) on the disc tray.

Important

Do not insert the disc tray beyond the white line on the disc tray guide.

•

Removing a Printable Disc

1. Pull out the disc tray.

Remove the printable disc from the disc tray.

Important

Do not touch the printing surface when removing the disc from the disc tray.

•

Note

• Dry the printing surface sufficiently before removing the disc. If you see printing on the disc tray or the transparent parts on inner or outer diameter of the printable disc, wipe them off after the printing surface has dried.

Store the disc tray into the disc tray storage compartment.

When not using the disc tray, insert it straight into the disc tray storage compartment.

Loading Originals

Loading Originals on the Platen Glass

Loading Based on Use

Supported Originals

How to Detach / Attach the Document Cover

Loading Originals on the Platen Glass

1. Open the document cover.

2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.

Loading Based on Use

Important

• Be sure to observe the following when loading the original on the platen glass.

• Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.

• Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.

Failure to observe the above may cause the scanner to malfunction or the platen glass to break.

Close the document cover gently.

Important

• After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan.

Loading Based on Use

Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly.

Loading the Original to Be Aligned with the alignment mark

• Load originals to copy

• In Scan,

◦ select Auto scan for Doc.type to scan text documents, magazines, or newspapers ◦ select Document or Photo for Doc.type and specify a standard size (A4, Letter, etc.) for Scan

size to scan originals

• With a software application on a computer,

◦ scan text documents, magazines, or newspapers ◦ select a standard size (A4, Letter, etc.) to scan originals

Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass and align it with the alignment mark

. Portions placed on the diagonally striped area cannot be scanned.

Important

• The printer cannot scan the striped area (A) (0.04 inch (1 mm) from the edges of the platen glass).

Loading Only One Original in the Center of the platen glass

• Scan only one disc in Disc label of copy menu

• Scan only one printed photo in Photo copy

• In Scan,

◦ select Auto scan for Doc.type to scan one printed photo, postcard, business card, or disc

(BD/DVD/CD)

◦ select Photo for Doc.type and specify Auto scan for Scan size to scan one original

Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass. Portions placed on the diagonally striped area cannot be scanned.

Loading Two or More Originals on the platen glass

• Scan two or more printed photos in Photo copy

• In Scan,

◦ select Auto scan for Doc.type to scan two or more printed photos, postcards, or business cards ◦ select Photo for Doc.type and specify Auto multi scan for Scan size to scan two or more

originals

• Scan two or more printed photos, postcards, or business cards with a software application on a computer

Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass and the originals, and between the originals. Portions placed on the diagonally striped area cannot be scanned.

You can place up to 12 items.

A: More than 0.4 inch (1 cm)

Note

• The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees. Slanted photos with a long edge of 7.1 inches (180 mm) or more cannot be corrected.

• Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.

Supported Originals

Item Details

Types of originals - Text document, magazine, or newspaper

- Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.)

Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm)

Note

• When loading a thick original such as a book on the platen glass, you can load it by removing the document cover from the printer.

How to Detach / Attach the Document Cover

Detaching the document cover:

Hold up the document cover vertically and then tip it back.

Attaching the document cover:

Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below.

Inserting the Memory Card

Before Inserting the Memory Card

Inserting the Memory Card

Removing the Memory Card

Before Inserting the Memory Card

The following types of memory cards and image data are compatible with the printer.

Important

• If you took and saved photos on a type of memory card that does not guarantee the operation on your PictBridge (Wireless LAN) compliant device, the image data may be unreadable on the printer or damaged. For information on memory cards that your PictBridge (Wireless LAN) compliant device guarantees operation, refer to the instruction manual supplied with your PictBridge (Wireless LAN) compliant device.

• Format the memory card using a digital camera compliant with the Design rule for Camera File system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). The memory card may not be compatible with the printer if it is formatted on a computer.

Memory Cards that Do Not Require a Card Adapter

• SD Secure Digital memory card, SDHC memory card

Memory Cards that Require a Card Adapter

Be sure to attach the special card adapters to the following memory cards before inserting into the card slot.

• miniSD Card, miniSDHC Card

Use the special "SD Card Adapter".

• microSD Card, microSDHC Card

Use the special "SD Card Adapter".

Important

• If one of the following memory cards is inserted without the card adapter, you may not be able to remove the memory card.

Cannot Remove Memory Card

Printable Image Data

• This printer accepts images taken with a camera compliant with the Design rule for Camera File system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). Other image or movie types such as RAW images cannot be printed.

• The printer accepts images scanned and saved with the printer when Doc.type is set to Photo and Format is set to JPEG (file extension ".jpg").

Note

• This device incorporates exFAT technology licensed from Microsoft.

Inserting the Memory Card

Important

• When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp is

flashing, the printer is accessing the memory card. In this case, do not touch the area around the card slot.

Note

• When Read/write attribute is set to Writable from USB PC, you cannot print image data from the

memory card using the operation panel of the printer. After using the card slot as the memory card drive of a computer, remove the memory card, select Device user settings in Device settings, then set Read/write attribute to Not writable from PC.

Setting Up Card Slot as Memory Card Drive of Computer

• When you use a computer to edit or enhance photos saved on a memory card, be sure to print them from the computer. If you use the operation panel, the photos may not be printed properly.

Prepare your memory card.

Attach a special card adapter if your memory card requires one.

Before Inserting the Memory Card

Turn on the power.

Insert the memory card into the card slot.

Insert your memory card straightforward WITH THE LABELED SIDE FACING UP into the card slot.

When the memory card is inserted properly, the Access lamp (A) will light up.

* Be sure to attach the card adapter to the following types of memory card before inserting to the card slot.

•

miniSD Card, miniSDHC Card

•

microSD Card, microSDHC Card

Important

• Part of the memory card will protrude from the card slot, but do not force it into the slot any further. This can damage the printer or the memory card.

• Make sure that the memory card is correctly oriented before inserting it into the card slot. If you force the memory card into the card slot in the wrong orientation, the memory card or the printer can be damaged.

Removing the Memory Card

Important

• If you used the card slot as the memory card drive of a computer, you must perform the "safe removal" operation on your computer before physically removing the memory card from the printer.

Setting Up Card Slot as Memory Card Drive of Computer

1. Make sure that the Access lamp is lit, and remove the memory card.

Hold the part of the memory card that is protruding and remove it straightforward from the printer.

Important

Do not remove the memory card while the Access lamp is flashing. The Access lamp flashes

• while the printer is reading or writing data from/to the memory card. If you remove the memory card or turn off the power while the Access lamp is flashing, the data saved on the memory card can be damaged.

Replacing Ink Tanks

Checking Ink Status on the Touch Screen

Checking the Ink Status with the Ink Lamps

Replacing Ink Tanks

When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of the error. In this state, the printer cannot print or scan. Take appropriate action according to the message.

An Error Occurs

Note

• If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance

Procedure.

• For precautionary notes on handling ink tanks, see Notes on ink tanks.

Replacing Procedure

When you need to replace an ink tank, follow the procedure below.

Make sure that the power is turned on.

Open the scanning unit / cover.

The print head holder moves to the replacement position.

Caution

• Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely.

Important

•

Do not touch the metallic parts or other parts inside the printer.

•

If the scanning unit / cover is left open for more than 10 minutes, the print head holder moves to the right. In this case, close and reopen the scanning unit / cover.

3. Remove the ink tank with the lamp flashing fast.

Push the tab (A) and lift the ink tank to remove.

Important

Do not touch other parts besides the ink tanks.

• Handle the ink tank carefully to avoid staining of clothing or the surrounding area.

• Discard the empty ink tank according to the local laws and regulations regarding disposal of

• consumables.

Note

Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one

• when replacing two or more ink tanks.

• For details on ink lamp flashing speed, see Checking the Ink Status with the Ink Lamps.

Take a new ink tank out of its package, remove the orange tape (B) completely, then remove the protective film (C) completely.

Important

•

Handle an ink tank carefully. Do not drop or apply excessive pressure to it.

•

If the orange tape remains on the Y-shape air hole (D), ink may splash or the printer may not print properly.

5. Hold the ink tank with the orange protective cap (E) pointing up while being careful not to block the Y-shape air hole (D).

Lift up the tab on the orange protective cap (E) to remove it off GENTLY.

Important

•

Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (D) blocked, ink may splash.

•

Do not touch the inside of the orange protective cap (E) or the open ink port (F). The ink may stain your hands if you touch them.

•

Do not reattach the protective cap (E) once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.

7. Insert the front end of the ink tank into the print head at a slant.

Make sure that the position of the ink tank matches the label.

Press on the top of the ink tank until the ink tank snaps firmly into place.

Make sure that the ink lamp lights up.

Important

You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in

• the correct position according to the label on the print head holder.

• You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.

Close the scanning unit / cover.

To close the scanning unit / cover, hold it up once, then take it down gently.

If a message is displayed on the screen, select OK.

Caution

•

When closing the scanning unit / cover, be careful not to get your fingers caught.

Note

• If the error message appears after the scanning unit / cover is closed, take appropriate action.

An Error Occurs

• When you start printing after replacing the ink tank, the printer starts cleaning the print head automatically. Do not perform any other operations until the printer completes the cleaning of the print head.

• If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, The printer may make a noise during these operations, but this does not indicate a problem.

•

align the print head.

Notes on ink tanks

Important

• If you remove an ink tank, replace it immediately. Do not leave the printer with the ink tank removed.

• Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog. Furthermore, with such an ink tank, the printer will not be able to inform you when to replace the ink tank properly.

• Once an ink tank has been installed, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.

Note

• Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer.

When an ink tank is out of ink, replace it immediately with a new one.

Ink Tips

Checking Ink Status on the Touch Screen

1. Make sure that the power is turned on, and display the HOME screen.

If the HOME screen is not displayed, press the HOME button to display it.

Select Setup on the HOME screen.

Using the Operation Panel

The setup menu screen will appear.

Select Estimated ink levels.

A symbol appears in the area (A) if there is any information about the remaining ink level.

Example:

The ink is running low. Prepare a new ink tank.

The resulting print quality may not be satisfactory, if printing is continued under this condition.

Note

• The above screen shows estimated ink levels.

• Tapping Ink number displays the Ink number screen for checking ink numbers. Tapping Print no. on this screen enables you to print ink numbers. Tapping Order ink now displays the QR code for accessing the ink purchasing site. Cost of connecting to Internet is to be born by the customer.

•

You can also check the ink status on a screen of the touch screen displayed while printing.

•

You can also check the ink status on the computer screen.

•

For Windows:

Checking Ink Status from Your Computer

•

For Mac OS:

Checking Ink Status from Your Computer

Checking the Ink Status with the Ink Lamps

1. Make sure that the power is turned on.

2. Open the scanning unit / cover.

Replacing Procedure

Check the ink lamp.

Close the scanning unit / cover after checking the ink lamp status.

Replacing Procedure

• The ink lamp is on.

The ink tank is correctly installed.

• The ink lamp is flashing.

Flashing slowly (at around 3-second intervals)

Lighting for 3 seconds (A) repeats

The ink is running low. Prepare a new ink tank.

The resulting print quality may not be satisfactory, if printing is continued under this condition.

Flashing fast (at around 1-second intervals)

Lighting for 1 second (B) repeats

- The ink tank is installed in the wrong position.

- The ink has run out.

Make sure that the ink tank is installed in the correct position as indicated by the label on the print head holder. If the position is correct but the lamp flashes, there has been an error and the printer cannot print. Check the error message displayed on the touch screen.

An Error Occurs

• The ink lamp is off.

The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink tank is not firmly in place, make sure that the orange protective cap has been removed from the bottom of the ink tank, then press on the top of the ink tank until the ink tank clicks into place.

If the ink lamp is still off after reinstalling the ink tank, there has been an error and the printer cannot print. Check the error message displayed on the touch screen.

An Error Occurs

Note

You can also check the ink status on the computer screen.

•

For Windows:

•

Checking Ink Status from Your Computer

For Mac OS:

•

Checking Ink Status from Your Computer

Maintenance

If Printing Is Faint or Uneven

Performing Maintenance Functions from Your Computer (Windows)

Performing Maintenance Functions from Your Computer (Mac OS)

Cleaning

If Printing Is Faint or Uneven

Maintenance Procedure

Printing the Nozzle Check Pattern

Examining the Nozzle Check Pattern

Cleaning the Print Head

Deep Print Head Cleaning

Aligning the Print Head

Maintenance Procedure

If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below.

Important

• Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.

Note

• Make sure that the orange protective tape does not remain on the ink tank.

• Open the scanning unit / cover and make sure that the lamp on the ink tank is lit. If the lamp is flashing or off, take appropriate action.

Checking the Ink Status with the Ink Lamps

• Increasing the print quality setting in the printer driver may improve the print result.

• For Windows:

Changing the Print Quality and Correcting Image Data

• For Mac OS:

Changing the Print Quality and Correcting Image Data

When the Print Results Are Blurred or Uneven:

Step1

From the printer

From the computer

Print the nozzle check pattern.

Printing the Nozzle Check Pattern

For Windows:

•

Printing a Nozzle Check Pattern

• For Mac OS:

Printing a Nozzle Check Pattern

Step2

Examine the nozzle check pattern.

If there are missing lines or horizontal white streaks in the pattern:

Step3

From the printer

From the computer

After cleaning the print head, print and examine the nozzle check pattern: Step1

If the problem is not resolved after performing from step 1 to step 3 twice:

Step4

From the printer

Clean the print head.

Cleaning the Print Head

•

For Windows:

Cleaning the Print Heads

•

For Mac OS:

Cleaning the Print Heads

Clean the print head deeply.

Deep Print Head Cleaning

From the computer

For Windows:

•

Cleaning the Print Heads

For Mac OS:

•

Cleaning the Print Heads

Note

• When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours.

If the problem is still not resolved, the print head may be damaged. Contact the service center.

When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:

Step

Align the print head.

From the printer

Aligning the Print Head

From the computer

• For Windows:

Adjusting Print Head Position

• For Mac OS:

Adjusting Print Head Position

Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.

Note

• If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink

tank whose ink is low.

You need to prepare: a sheet of A4 or Letter-sized plain paper

Make sure that the power is turned on.

Load a sheet of A4 or Letter-sized plain paper in the cassette.

After pushing the cassette back, the paper information registration screen is displayed on the touch screen. Select A4 or Letter for Page size, then select Register.

If a message is displayed on the screen, follow the directions in the message to complete registration.

Note

• Be sure to load paper in the cassette. Even if you load paper on the rear tray, the nozzle check pattern is not be printed.

Select Setup on the HOME screen.

Using the Operation Panel

The setup menu screen will appear.

4. Select Maintenance.

The Maintenance screen will appear.

5. Select Print nozzle check pattern.

The confirmation screen will appear.

Select Yes.

The operation panel is opened and the paper output tray is pulled out automatically.

The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen.

Examine the nozzle check pattern.

Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the print head if necessary.

1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D.

A: No missing lines/No horizontal white streaks

B: Lines are missing/Horizontal white streaks are present

E: Number of sheets printed so far

2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen.

For A (no missing lines or no horizontal white streaks) in both the pattern C and pattern D:

The cleaning is not required. Select All A, confirm the message, then select OK.

The screen will return to the Maintenance screen.

For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or in both patterns:

The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.

The printer starts cleaning the print head.

Cleaning the Print Head

If the pattern D or any color in the pattern C is not printed:

(Example: Magenta pattern is not printed)

The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.

The printer starts cleaning the print head.

Cleaning the Print Head

Note

• The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the

nozzle check pattern.

Cleaning the Print Head

Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.

You need to prepare: a sheet of A4 or Letter-sized plain paper

Make sure that the power is turned on.

Load a sheet of A4 or Letter-sized plain paper in the cassette.

After pushing the cassette back, the paper information registration screen is displayed on the touch screen. Select A4 or Letter for Page size, then select Register.

If a message is displayed on the screen, follow the directions in the message to complete registration.

Note

• Be sure to load paper in the cassette. Even if you load paper on the rear tray, the nozzle check pattern is not be printed.

Select Setup on the HOME screen.

Using the Operation Panel

The setup menu screen will appear.

4. Select Maintenance.

The Maintenance screen will appear.

5. Select Cleaning.

The confirmation screen will appear.

Select Yes.

The printer starts cleaning the print head.

Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 1 minute.

The pattern print confirmation screen will appear.

Select Yes.

The operation panel is opened and the paper output tray is pulled out automatically.

The nozzle check pattern will be printed.

Examine the nozzle check pattern.

Note

• If the problem is not resolved after cleaning the print head twice, clean the print head deeply.

Deep Print Head Cleaning

If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.

You need to prepare: a sheet of A4 or Letter-sized plain paper

Make sure that the power is turned on.

Load a sheet of A4 or Letter-sized plain paper in the cassette.

After pushing the cassette back, the paper information registration screen is displayed on the touch screen. Select A4 or Letter for Page size, then select Register.

If a message is displayed on the screen, follow the directions in the message to complete registration.

Note

• Be sure to load paper in the cassette. Even if you load paper on the rear tray, the nozzle check pattern is not be printed.

Select Setup on the HOME screen.

Using the Operation Panel

The setup menu screen will appear.

4. Select Maintenance.

The Maintenance screen will appear.

5. Select Deep cleaning.

The confirmation screen will appear.

Select Yes.

The printer starts cleaning the print head deeply.

Do not perform any other operations until the printer completes the deep cleaning of the print head. This takes about 1 to 2 minutes.

The pattern print confirmation screen will appear.

Select Yes.

The operation panel is opened and the paper output tray is pulled out automatically.

The nozzle check pattern will be printed.

When the completion message appears, select OK.

Examine the nozzle check pattern.

If a particular color is not printed properly,

If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.

If the problem is still not resolved, the print head may be damaged. Contact the service center.

replace the ink tank of that color.

Aligning the Print Head

If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.

Note

• If the remaining ink level is low, the print head alignment sheet will not be printed correctly.

Replace the ink tank whose ink is low.

You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)*

* Be sure to use paper that is white and clean on both sides.

Make sure that the power is turned on.

Load a sheet of A4 or Letter-sized plain paper in the cassette.

After pushing the cassette back, the paper information registration screen is displayed on the touch screen. Select A4 or Letter for Page size, then select Register.

If a message is displayed on the screen, follow the directions in the message to complete registration.

Note

• Be sure to load paper in the cassette. Even if you load paper on the rear tray, the print head alignment sheet is not be printed.

3. Select Setup on the HOME screen.

Using the Operation Panel

The setup menu screen will appear.

4. Select Maintenance.

The Maintenance screen will appear.

5. Select Auto head alignment.

100

Canon TS8051 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual