Canon Scanfront 400 User Manual
Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place
for future reference.
INSTRUCTIONS
ENERGY STAR® Office Equipment Program
This program is for U.S.A and Canada. As an
ENERGY STAR
®
Partner, Canon Electronics
Inc. has determined that this machine meets the
ENERGY STAR® Program guidelines for
energy efficiency.
The ENERGY STAR® Office Equipment Program is an
international program that promotes energy saving through
the use of computers and other office equipment.
The program backs the development and dissemination of
products with functions that effectively reduce energy
consumption. It is an open system in which business
proprietors can participate voluntarily. The targeted products
are office equipment, such as computers, monitors, printers,
fax, machine, copiers, and scanners. The standards and logos
are uniform among participating nations.
Under factory default settings, the scanner will enter Low
Power mode after 12 minutes of inactivity. Although you can
change the period of time before the scanner enters Low
Power mode to up to 230 minutes, we recommend using the
default setting.
FCC REGULATIONS (For 120 V model)
Network Scanner, Model M111271
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and
receiver.
– Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician
for help.
Use of shielded cable is required to comply with class B limits
in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment
unless otherwise specified in the manual. If such changes or
modifications should be made, you could be required to stop
operation of the equipment.
Canon U.S.A. Inc.
One Canon Park, Melville, NY 11747, U.S.A.
Tel. No. (800)652-2666
2
RADIO INTERFERENCE REGULATIONS (For 120 V
models)
This digital apparatus does not exceed the Class B limits for
radio noise emissions from digital apparatus as set out in the
Interference-causing equipment standard entitled “Digital
Apparatus”, ICES-003 of the Industry Canada.
RÈGLEMENT SUR LE BROUILLAGE
RADIOÉLECTRIQUE (For 120 V models)
Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de
Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, NMB-003 édictée par l’Industrie
Canada.
For CA, USA Only
Included battery contains Perchlorate Material - special
handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/
detail.
for
European Union (and EEA) only
This symbol indicates that this product is not to be
disposed of with your household waste, according
to the WEEE Directive (2002/96/EC) and your
national law. This product should be handed over
to a designated collection point, e.g., on an
authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste
electrical and electronic equipment (EEE). Improper handling
of this type of waste could have a possible negative impact on
the environment and human health due to potentially
hazardous substances that are generally associated with EEE.
At the same time, your cooperation in the correct disposal of
this product will contribute to the effective usage of natural
resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local
city office, waste authority, approved WEEE scheme or your
household waste disposal service. For more information
regarding return and recycling of WEEE products, please visit
www.canon-europe.com/environment
(EEA: Norway, Iceland and Liechtenstein)
Model Names
The following names may be provided for the safety
regulations in each sales region of the Network Scanner.
ScanFront 400: Model M111271
.
3
Trademarks
• Canon and the Canon logo are registered trademarks of
Canon Inc. in the United States and may also be trademarks
or registered trademarks in other countries.
• imageFORMULA is a trademark of Canon Electronics Inc.
• Microsoft, Windows, Internet Explorer, and Active
Directory are registered trademarks or trademarks of
Microsoft Corporation in the United States and other
countries.
• Adobe, Acrobat, and Adobe Reader are registered
trademarks or trademarks of Adobe Systems Incorporated in
the United States and other countries.
• Other product and company names herein may be the
trademarks of their respective owners.
Reproduction Warning
This device is designed to be used in a legal manner, in
accordance with all applicable laws, including, but not limited
to, counterfeit and copyright laws, as well as laws pertaining
to national security.
Any person(s) found to have reproduced any of the following
materials (regardless of whether such reproduction was
intentional or not) for the purpose of misrepresenting such
material as the original may be prosecuted in accordance with
the applicable laws and regulations.
• Paper money or bank notes (domestic and foreign)
• Postage stamps, revenue stamps, or other similar stamps
• Stock certificates, bond certificates, promissory notes,
cheques, or other valuable certificates
• Passports, licenses, or other certificates or documents issued
by government officials or agencies
This is not an exhaustive list.
Canon is not responsible for how this scanner is used by an
individual.
Please note that certain intellectual property is protected by
copyright law, and copyrighted items may not be reproduced
without the express permission of the copyright holder except
for personal or household use under limited circumstances.
Disclaimers
The information in this document is subject to change without
notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS MATERIAL,
EITHER EXPRESS OR IMPLIED, EXPECT AS
PROVIDED HEREIN, INCLUDING WITHOUT
LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE OF USE OR NONINFRINGEMENT. CANON ELECTRONICS INC. SHALL
NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR
LOSSES OR EXPENSES RESULTING FROM THE USE
OF THIS MATERIAL.
CANON ELECTRONICS INC. IS NOT LIABLE FOR THE
STORAGE AND HANDLING OF DOCUMENTS
SCANNED WITH THIS PRODUCT, OR THE STORAGE
AND HANDLING OF RESULTING SCANNED IMAGE
DATA.
4
IF YOU INTEND TO DISCARD THE ORIGINALS OF
SCANNED DOCUMENTS, YOU THE CUSTOMER ARE
RESPONSIBLE FOR INSPECTING THE SCANNED
IMAGES AND VERIFYING THAT DATA IS INTACT.
THE MAXIMUM LIABILITY OF CANON
ELECTRONICS INC. UNDER THIS WARRANTY IS
LIMITED TO THE PURCHASE PRICE OF THE
PRODUCT COVERED BY THE WARRANTY.
About Open Source Licenses
This product includes open source software.
For details on the license conditions for each open source
software, refer to the OpenSource.txt file stored in the
LICENSE folder on the software setup disc.
Copyright 2016 by CANON ELECTRONICS INC. All rights
reserved.
No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical,
including photocopying and recording, or by any information
storage or retrieval system without the prior written
permission of CANON ELECTRONICS INC.
5
Introduction
Thank you for purchasing the Canon imageFORMULA ScanFront 400 network scanner.
Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its
many functions. After reading this manual, store it in a safe place for future reference.
❏ About ScanFront 400
The ScanFront 400 is a network scanner that you can use without connecting to a computer.
You can transfer the data of an image scanned with the ScanFront 400 to a shared folder on a server PC or client PC on the
network or to an FTP server, send it to a printer for printing, or deliver it to a remote location via e-mail or Internet fax service.
When using the scanner without a network environment, you can also save the image files to USB memory.
Shared Folder
(Server PC, Client PC)
FTP Server
Network
Save File Send E-mail
Save File
ScanFront
Save File
USB Memory
Conceptual Diagram of the ScanFront
❏ About the ScanFront 400 Web Application Mode
The ScanFront 400 is equipped with an operation mode called Web Application Mode.
If you want to switch to and use the Web Application Mode, contact your dealer.
6
Printer
Mail Server
Internet Fax Service
❏ Manuals for the Scanner
The following manuals are provided with the Canon
ScanFront 400. Be sure to read these manuals thoroughly
before using the scanner.
❏ Symbols Used in This Manual
The following symbols are used in this manual to explain
procedures, restrictions, handling precautions, and
instructions that should be observed for safety.
Setup and Operation Guide*
Setup Guide
Describes the procedure for setting up the scanner for
scanning. Set up the ScanFront in accordance with the
Setup Guide. For details on the ScanFront, refer to the
Operation Guide and ScanFront 400 INSTRUCTIONS
(electronic manuals).
Operation Guide
Provides an overview of the functions of the scanner, and
describes the basic operations for using the ScanFront. For
details on the settings of the ScanFront, refer to the
ScanFront 400 INSTRUCTIONS (electronic manual).
* The printed version of Setup and Operation Guide may vary
depending on your region. PDF files of the Setup and Operation
Guide in other languages can be found on the application disc.
INSTRUCTIONS (Electronic Manual): This
Manual
Describes how to use the scanner, and includes
instructions for configuring the scanner settings, as well as
handling, maintenance, and troubleshooting information.
This manual is stored as a PDF file on the supplied
application disc and requires Adobe Reader to open. (You
can download Adobe Reader from the Adobe Web site.)
WARNING
Indicates a warning concerning operations that may lead to
death or injury to persons if not performed correctly. To
use the scanner safely, always pay attention to these
warnings.
CAUTION
Indicates a caution concerning operations that may lead to
injury to persons, or damage to property if not performed
correctly. To use the scanner safely, always pay attention
to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be
sure to read these items carefully to operate the scanner
correctly, and avoid damage to the scanner.
Hint
Indicates a clarification of an operation, or contains
additional explanations for a procedure. Reading these
notes is highly recommended.
7
❏ How This Manual is Organized
This manual consists of the following chapters.
Chapter 1 Before Use
This chapter provides an overview of the ScanFront.
Chapter 2 ScanFront Setup
This chapter describes the setup procedures and
Administrator Settings of the scanner.
Chapter 3 Handling
This chapter describes the types of documents that can be
scanned, and the basic operations of the scanner.
Chapter 4 Operating Procedures
This chapter describes the basic operating procedures for
the scanner.
Chapter 5 Administrator Settings
This chapter describes the Administrator Settings for the
administrator to configure settings.
Chapter 6 User Settings
This chapter describes the User Settings for the
administrator to configure settings.
Chapter 8 Maintenance
This chapter describes how to clean the scanner and
replace the consumable parts such as rollers.
Chapter 9 Troubleshooting
This chapter describes how to respond when problems
occur or warning messages appear.
Chapter 10 Appendices
This chapter describes the scanner specifications.
Chapter 7 ScanFront Administration Tool for SF400
This chapter describes how to install and use ScanFront
Administration Tool for SF400.
8
❏ Table of Contents
Introduction..............................................................6
About ScanFront 400............................................... 6
About the ScanFront 400 Web Application Mode.... 6
Manuals for the Scanner ......................................... 7
Symbols Used in This Manual................................. 7
How This Manual is Organized................................ 8
Chapter 1 Before Use
1. Important Safety Instructions.............................14
Installation Location............................................... 14
Power .................................................................... 15
Moving the Scanner............................................... 15
Handling ................................................................ 15
Disposal................................................................. 17
2. Features of the ScanFront 400..........................18
ScanFront 400....................................................... 18
3. Names and Functions of Parts .......................... 21
Front and Document Feed and Eject Trays........... 21
Rear....................................................................... 22
4. Network Environment........................................23
Network Environment ............................................ 23
Directory Service Support...................................... 24
Chapter 2 ScanFront Setup
1. Before Setting Up the Scanner..........................26
Installation Location............................................... 26
Connecting the AC Adapter................................... 27
Connecting the Network Cable.............................. 28
2. Turning the Power ON and OFF .......................29
Turning the Power ON........................................... 29
Turning the Power OFF ......................................... 30
3. Configuring the Scanner Settings ..................... 31
Administrator Settings ........................................... 31
4. Configuring Administrator Settings.................... 34
Logging In to the Administrator Settings................ 34
Network Setting ..................................................... 35
Administrator Password......................................... 36
Backup/Restore Setting Information...................... 37
Select Login Type.................................................. 38
Roller Counter Reset............................................. 38
Format ScanFront.................................................. 39
Network Test ......................................................... 39
Chapter 3 Handling
1. Documents........................................................ 41
Plain Paper............................................................ 41
Business Card ....................................................... 42
Card (plastic) ......................................................... 42
Passport ................................................................ 42
2. Preparing the Scanner ...................................... 43
Preparing the Document Feed Tray and
Eject Tray .............................................................. 43
Changing the Feed Method ................................... 44
USB Port................................................................ 44
3. Placing Documents ........................................... 46
Placing a Document .............................................. 46
Placing a Folded Document .................................. 47
Placing a Long Document ..................................... 48
Placing a Card....................................................... 48
Placing a Carrier Sheet ......................................... 49
Placing a Carrier Sheet for Passports ................... 50
4. Clearing a Paper Jam or Double Feed Error..... 52
9
Chapter 4 Operating Procedures
1. Flow of Scanner Operations.............................. 56
2. Turning the Power ON and OFF .......................57
Turning the Power ON........................................... 57
Turning the Power OFF ......................................... 58
3. Login Screen .....................................................59
Login Screen Types............................................... 59
When Using Server Authentication........................ 60
List Type Login ...................................................... 60
Key in Type Login.................................................. 61
4. Screen Displayed after Login ............................63
Home Screen......................................................... 63
Job Button Screen................................................. 64
5. User Settings Screen ........................................65
User Administration ............................................... 65
Address Book Settings .......................................... 66
Job Button Settings ............................................... 66
Change Password ................................................. 66
Show Operation History......................................... 67
6. Scanning Procedures........................................68
Scanning From the Home Screen ......................... 68
Scanning From the Job Button Screen.................. 69
Address Selection Screen ..................................... 69
USB Memory Screen............................................. 71
Print Settings Screen............................................. 72
Scanning................................................................ 73
7. Registering and Editing Addresses ...................78
Registering a New Address................................... 78
Modifying an Address............................................ 83
Copying an Address .............................................. 84
8. Scan / Send Settings......................................... 85
Scan Settings ........................................................ 86
File Formats........................................................... 95
Security Settings for PDF Files.............................. 97
Send Settings ........................................................ 98
Batch separation using patch code sheets.......... 101
Using patch code sheets ..................................... 102
Chapter 5 Administrator Settings
1. Administrator Settings..................................... 105
2. User Administration.........................................107
Registering New Users........................................ 108
Editing Users ....................................................... 114
Restricting User Functions .................................. 115
Deleting Users..................................................... 117
Deleting by Server Synchronization .................... 117
Exporting Users................................................... 118
Importing Users ................................................... 119
3. Address Book Settings.................................... 120
Registering New Addresses ................................ 120
Modifying Addresses ........................................... 120
Copying Addresses ............................................. 121
Deleting Addresses ............................................. 121
Exporting Address Books .................................... 122
Importing Address Books .................................... 123
4. Job Button Settings......................................... 124
Registering New Job Buttons .............................. 124
Copying Job Buttons ........................................... 127
Editing Jobs......................................................... 128
Exporting Job Buttons ......................................... 129
Importing Job Buttons.......................................... 130
5. Device Configuration....................................... 131
Network Setting ................................................... 132
10
Language/Timezone............................................ 133
Date/time settings................................................ 133
Auto Logout ......................................................... 134
SNMP Settings .................................................... 134
6. Server Settings................................................140
E-mail Server....................................................... 141
FAX...................................................................... 142
Authentication Server .......................................... 143
Address Book Server........................................... 144
FTP Server .......................................................... 145
HTTP Proxy Server ............................................. 146
FTP Proxy Server................................................ 146
7. System Settings ..............................................147
Backing Up All Settings ....................................... 148
Restoring All Settings .......................................... 148
Export Error Log .................................................. 149
Version Information ............................................. 149
Version Up........................................................... 149
8. System Administration.....................................151
Administrator Settings ......................................... 151
9. Certificates ......................................................152
Delete Certificates ............................................... 152
10. Private Key....................................................153
Delete Private Key............................................... 153
11. Device Operation Screen ..............................154
Device detail settings........................................... 155
Setting a Password.............................................. 156
IEEE802.1X setting ............................................. 156
Accessing from an External Terminal’s Web
Browser ............................................................... 157
Chapter 6 User Settings
1. User Settings................................................... 160
2. User Administration.........................................161
3. Address Book Settings.................................... 163
Registering New Addresses ................................ 164
Modifying Addresses ........................................... 164
Copying Addresses ............................................. 164
4. Job Button Settings......................................... 165
Registering New Job Buttons .............................. 165
Copying Job Buttons ........................................... 165
Editing Jobs......................................................... 166
Exporting Job Buttons ......................................... 166
Importing Job Buttons.......................................... 166
Chapter 7 ScanFront Administration Tool for
SF400
1. About ScanFront Administration Tool for
SF400.............................................................. 168
2. Installing ScanFront Administration Tool for
SF400.............................................................. 169
System Requirements ......................................... 169
Installation ........................................................... 169
3. ScanFront Administration Tool for SF400
Setup............................................................... 171
Starting ScanFront Administration Tool for
SF400.................................................................. 171
Registering ScanFront Scanners......................... 171
4. Managing the ScanFront Scanners................. 173
Selecting a ScanFront ......................................... 173
Checking ScanFront Status................................. 173
Entering Passwords............................................. 174
11
Changing IP Addresses or Device Names .......... 175
Checking Detailed Information on
the ScanFront...................................................... 175
Displaying the Web Menu.................................... 176
Batch Processing................................................. 176
Importing/Exporting Administration Data............. 178
Main Screen Display/Non-Display....................... 178
Chapter 8 Maintenance
1. Routine Cleaning.............................................180
Cleaning the Scanner Unit................................... 180
Cleaning the Touch Panel ................................... 180
Cleaning the Scanning Glass and Rollers........... 181
Cleaning the Retard Roller.................................. 183
Cleaning the Feed Roller..................................... 185
2. Replacing the Rollers ......................................187
Exchange Roller Kit............................................. 187
Checking the Page Count and Resetting
the Counter.......................................................... 188
Chapter 9 Troubleshooting
1. Troubleshooting...............................................191
2. Error Messages...............................................197
3. Initializing ScanFront .......................................202
Chapter 10 Appendices
1. Specifications ..................................................204
Unit Specifications............................................... 204
Network Specifications ........................................ 206
Transfer Destinations .......................................... 206
AC Adapter (100 to 240 V type) .......................... 206
Consumable Parts............................................... 206
Optional Equipment............................................. 206
About the Flatbed Scanner Unit 102/201 ............ 207
External Dimensions............................................ 208
2. Index ............................................................... 209
12
Chapter 1 Before Use
1. Important Safety Instructions.............................14
Installation Location ...............................................14
Power.....................................................................15
Moving the Scanner ...............................................15
Handling.................................................................15
Disposal .................................................................17
2. Features of the ScanFront 400..........................18
ScanFront 400........................................................18
3. Names and Functions of Parts ..........................21
Front and Document Feed and Eject Trays ...........21
Rear .......................................................................22
4. Network Environment ........................................23
Network Environment.............................................23
Directory Service Support ......................................24
1. Important Safety Instructions
To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.
Chapter 1 Before Use
❏ Installation Location
The performance of this scanner is affected by the
environment in which it is installed. Make sure that the
location where the scanner is installed meets the following
environmental requirements.
● Provide adequate space around the scanner for
operation, maintenance, and ventilation.
At least
15.75"
(40 cm)
● Avoid installing the machine in direct sunlight. If
this is unavoidable, use curtains to shade the
scanner.
● Avoid locations where a considerable amount of
dust accumulates.
At least
25.59" (65 cm)
● Avoid warm or humid locations, such as in the
vicinity of a water faucet, water heater, or
humidifier, and avoid locations where the fumes
from ammonia, paint thinner, or other volatile
chemicals may be present.
● Avoid locations that are subject to vibration.
● Avoid exposing the scanner to rapid changes in
temperature. If the room in which the scanner is
installed is cold but rapidly heated, water droplets
(condensation) may form inside the scanner. This
may result in a noticeable degradation in scanning
quality.
The following conditions are recommended for
optimal scanning quality:
Room temperature: 10 °C to 32.5 °C (50 °F to
90.5 °F)
Humidity: 20% to 80% RH
● Avoid installing the scanner near equipment that
generates a magnetic field (e.g. speakers,
televisions, or radios).
14
Chapter 1 Before Use
❏ Power
● Connect only to a power outlet of the rated voltage
and power supply frequency (either 120 V, 60 Hz
or 220-240 V, 50/60 Hz, depending on your
region).
● Do not connect other electrical equipment to the
same power outlet to which the scanner is
connected. Also, when using an extension cord,
make sure that the extension cord is rated for the
current requirements of the scanner.
● Never try to disassemble the AC adapter or modify
it in any way, as this is extremely dangerous.
● The power cord and AC adapter may become
damaged if they are often stepped on or if heavy
objects are placed on them. Continued use of a
damaged power cord and AC adapter can lead to
an accident, such as a fire or electrical shock.
● Do not use the power cord while it is coiled.
● Do not pull directly on the power cord. When
disconnecting the power cord, grasp the plug and
remove it from the outlet.
● Keep the area around the power plug clear of
objects so that the power cord can be
disconnected easily in an emergency.
● Use only the AC adapter provided with this
scanner. Also, do not use the AC adapter provided
with the scanner with any other electrical devices.
Model: MG1-5039
● If you have any questions regarding the power
supply, contact your local authorized Canon dealer
or service representative for further information.
❏ Moving the Scanner
● When moving the scanner, always hold it with both
hands to avoid dropping it. The weight of the
scanner unit is approximately 9.92 lbs (4.5 kg).
● Before moving the scanner, make sure the
document tray is closed and the interface cable
and AC adapter are disconnected. If the scanner is
transported with these items connected, the plugs
and connectors may be damaged due to
excessive force applied to them during movement.
❏ Handling
WARNING
Note the following precautions whenever using the
scanner. Failure to do so may result in a fire or
electric shock.
■ Never use alcohol, benzene, paint thinner, aerosol
sprays, or any other highly flammable substance
near the scanner.
■ Do not cut, damage, or modify the power cord or
AC adapter. Do not place heavy objects on the
power cord or AC adapter, and do not pull or
excessively bend the power cord.
15
Chapter 1 Before Use
■ The supplied power cord set is intended for use
with this scanner only. Do not use it with other
electronic equipment. In addition, do not use
power cord sets other than the one supplied with
the scanner. Doing so may result in fire or electric
shock.
■ Never connect the power cord when your hands
are wet.
■ Do not connect the scanner to a multiplug power
strip.
■ Do not knot or coil the power cord, as this may
result in a fire or electric shock. When connecting
the power cord, make sure that the power plug is
securely and completely inserted into the power
outlet.
■ Never try to take the scanner apart or modify it in
any way.
■ Never try to take the AC adapter apart or modify it
in any way, as this is dangerous and may lead to a
fire or electric shock.
■ Do not use flammable aerosol sprays near the
scanner.
■ When cleaning the scanner, turn the power OFF
and disconnect the power cord from the power
supply.
■ Clean the scanner using a slightly dampened cloth
which has been well wrung out. Never use alcohol,
benzene, paint thinner, or any other flammable
substances.
■ If the scanner makes strange noises, or gives off,
smoke, heat, or strange odors, or the scanner
does not function or other abnormalities occur
when you use the machine, immediately turn the
power OFF, and disconnect the power plug from
the power outlet. Then, contact your local
authorized Canon dealer or service representative
for further information.
■ Do not drop the scanner, or subject it to impact or
strong shock. Should the scanner ever become
damaged, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.
■ Before moving the scanner, make sure to turn the
power OFF, and disconnect the power plug from
the power outlet.
CAUTION
■ Do not install the scanner on a surface that is
unstable or tilted, or in an area subject to
excessive vibrations, as this may cause the
scanner to fall, resulting in personal injury or
damage to the scanner.
■ Do not block the ventilation openings. Doing so
could cause the scanner to overheat, creating a
risk of fire.
16
Chapter 1 Before Use
■ Never place small metal objects such as staples,
paper clips, or jewelry on the scanner. These items
may fall into the scanner, and cause a fire or
electric shock. Should such objects ever fall inside
the scanner, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.
■ Do not install the scanner in a humid or dusty
location. Doing so may result in a fire or electric
shock.
■ Do not place objects on top of the scanner, as they
may tip over and fall, resulting in personal injury.
■ Do not use the scanner with a power supply
voltage other than 120/220-240 VAC. Doing so
might cause fire or electric shock.
■ When disconnecting the power cord, grasp it firmly
by its plug. Do not pull directly on the power cord,
as this may damage or expose the cord’s internal
wiring, resulting in a fire or electric shock.
■ Leave sufficient space around the power plug so
that it can be disconnected easily. If objects are
placed around the power plug, you will be unable
to disconnect it in an emergency.
■ Do not allow water or flammable substances
(alcohol, paint thinner, benzene, etc.) to spill into
the scanner, as this may result in a fire or electric
shock.
■ Turn OFF the power for safety when not using the
scanner for a long period of time, such as
overnight. Also, turn OFF the power, and
disconnect the AC adapter from the scanner and
disconnect the power cord from the power outlet
for safety when the machine will not be used for an
extended period of time, such as during
consecutive holidays.
■ Do not wear loose clothing or jewelry that may get
caught in the scanner while you are using it. This
may result in personal injury. Be extra careful of
neckties and long hair. If anything becomes caught
in the scanner, immediately disconnect the power
cord to stop the scanner.
■ Be careful when placing paper in the scanner and
when removing jammed paper. It is possible to cut
your hand on the edge of a sheet of paper.
❏ Disposal
● Prior to disposing of the scanner, initialize the
scanner to ensure that the registered data is
deleted.
● When disposing of the scanner, make sure to
follow all local ordinances and laws or consult with
the retailer who sold you the scanner.
17
2. Features of the ScanFront 400
The main features of the ScanFront 400 are described below.
Chapter 1 Before Use
❏ ScanFront 400
● Compact Network Document Scanner
The network document scanner has a compact design of
12.01" (W) × 9.96" (D) × 8.03" (H) (305 mm (W) ×
253 mm (D) × 204 mm (H)) when the feed tray is
detached. You can scan documents in a range of sizes
from business cards to A4/LTR size.
● Supports Transfer to a Variety of Destinations
You can transfer scanned image files to the following
types of destinations via a network.
– Shared folders
–FTP Servers
– E-mail addresses
– Fax (via an Internet fax service)
● Variety of Scanning Modes
The scanner is equipped with five scanning modes:
Black and White, Error Diffusion, Text Enhance, Gray,
and Color.
● Long Document Scanning
The scanner is equipped with a scanning mode that can
automatically detect long document sizes.
* The available scanning modes vary depending on the file
format of the image to be transferred.
● Fast Document Feeding
The scanner can scan a maximum of 45 A4 documents
per minute.
* Scanning conditions: Black and white, simplex, 200 dpi
● High Image Quality
The 600 dpi optical resolution sensor incorporated in
the scanner enables documents to be scanned with high
image quality.
● Supports USB Memory
The scanner supports saving image files to USB
memory to enable you to move them to destinations not
connected to or not using a network.
● Touch Panel Operation
The 10.1-inch TFT WSVGA (1024 × 600 dots) screen
with a touch panel enables you to perform all scanner
operations by touching the screen.
● Supports Mouse and Keyboard
In addition to touch-panel operation, you can also use a
mouse and keyboard to operate the scanner. (See p. 44.)
● ScanFront Administration Tool for SF400
By installing the supplied ScanFront Administration
Tool for SF400 software, you can simultaneously
manage multiple ScanFront scanners on the network.
* Set [Allow remote operation] to [ON]. (See p. 155.)
18
Chapter 1 Before Use
● Job Buttons
Pre-registering destinations and scan conditions as jobs
enables you to scan by selecting a job button.
● Shared Address Book and Shared Job Button
The Shared Address Book and Shared Job Buttons are
available for use by all users.
● My Address Book and My Job Button
In addition to the address book and job buttons shared
by all users, a My Address Book and My Job Button are
available for each user.
● Supports Directory Services
The scanner supports directory services (Active
Directory and OpenLDAP), which enables you to
reference and use user accounts and e-mail addresses
registered on a domain server and LDAP server.
● Functional Restrictions
The scanner enables you to restrict, for example, the
destinations and Home screen available to each user.
● Auto Size Detection
The scanner can detect the size of a scanned document
and erase the white space around the image.
● Auto Color Detection
The scanner can automatically detect whether a
document is color or black and white, and save the
scanned images accordingly.
● Folio Scanning
The scanner can scan both sides of a document folded
in half and create a single scanned image.
● Double Feed Detection by Length
When the scanner detects a double feed by comparing
the lengths of documents, it stops feeding.
* Using the length of the first document as a reference, the
scanner detects a double feed when a document of a
different length is fed.
● Double Feed Detection by Ultrasonic Function
In addition to the double feed detection function that
compares the lengths of documents, the scanner is
equipped with a double feed detection function that uses
an ultrasonic sensor.
● Double Feed Retry
When a double feed has occurred, this function returns
the document to the document feeder and re-feeds the
pages.
● Skip Blank Page Function
The scanner scans both sides of a document and skips
saving the image of any side it determines to be a blank
page.
● Deskew
If the scanner detects from a scanned image that the
document was fed askew, the image is straightened.
● Image Rotation
The scanner can rotate a scanned image in 90°
increments, or detect the text orientation within the
document, and then rotate the image in 90° increments
so that the orientation of the text is correct.
● Eliminates Bleed-Through
The scanner prevents the images on the reverse side of
thin documents from appearing on the scanned pages.
19
● Dropout and Color Enhancement Functions
The scanner is equipped with a dropout function that
allows you to specify one color (red, blue, or green) to
omit, and a function to enhance a specified color when
scanning.
● Text Enhance Mode
The background color of the text are processed to
enhance the text portions and make them easy to read.
* This function may not work effectively for some documents.
● Text/Line Thickness Correction Function
This function corrects the thickness of text and lines
when the text and lines are not easily distinguishable in
scanned images.
● Card Scanning
You can scan credit cards and IC cards that conform to
ISO standards.
● Passport Scan
You can scan passports using the optional carrier sheet
(for passports).
● Prescan
This function prescans the first page of a document at
the start of scanning, and then stops scanning so that
you can view the results to adjust the brightness and
contrast before scanning the entire document.
● Auto Start
The scanner is equipped with an auto start function,
which enables scanning to be automatically started
when a document placed in the feeder is detected.
Chapter 1 Before Use
20
3. Names and Functions of Parts
The names and functions of the parts of the ScanFront are shown below.
❏ Front and Document Feed and Eject Trays
b Document Eject Tray
c Panel Unit
d Touch Panel
e Lock Lever
f Document Guides
g Document Feed Tray
h Feed Support
i Feed Extension Support
Chapter 1 Before Use
Open this tray when using the ScanFront.
Open this when there is a paper jam or to perform
maintenance. (See p. 53.)
Touch this screen to operate the ScanFront.
Locks the panel unit. Pull the lever toward you to unlock
the panel unit. (See p. 53.)
Adjust these to match the width of the document. (See
p. 47.)
Place documents here. (See p. 43.)
Pull this out to support loaded documents.
Open this when placing long paper in the scanner.
a Tray Extension
Open this to prevent scanned documents from slipping off.
21
Chapter 1 Before Use
j Document Eject Stopper
This prevents the ejected documents from falling out of the
document eject tray and aligns their leading edges. It can
be moved to match the length of the document. The angle
of the document eject stopper on the document eject tray
will change depending on the volume of documents
ejected.
k Power button
Press this to turn on the scanner. When pressed, the power
indicator is lit.
Use the Power OFF button on the touch panel to turn the
power OFF.
The power button lights or flashes as follows depending on
the scanner status.
Power Button Indication Description
Lit Power is on
Flashing Low power mode
l USB Port (Front)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
m Eject Tray Support
Open this when scanning multiple documents of varying
sizes at one time. Scanned documents are arranged in the
tray by supporting and lifting up the document eject tray
from the bottom.
❏ Rear
n Kensington Slot
This is an anti-theft slot that enables a key chain or lock to
be connected to prevent theft.
o Power Connector (24 V DC)
Connect the plug of the supplied AC adapter. (See p. 27.)
p Service Switch
This is a service switch. Do not insert any object into this
hole.
q LAN Port (RJ-45)
Connect an RJ-45 (10Base-T/100Base-TX/1000Base-T)
compatible network cable. (See p. 28.)
r USB Ports (Rear Right)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
22
Chapter 1 Before Use
4. Network Environment
The network environment required to use the ScanFront is described below. To obtain details on your network environment, contact
your network administrator.
❏ Network Environment
● Network Protocol
The scanner uses TCP/IP protocol to connect to the
network.
● IP Address Assignment
The TCP/IP protocol uses one IP address for each
device connected to the network. Consult your network
administrator to determine the IP address to assign to
the scanner.
● DHCP Support
The scanner supports DHCP (Dynamic Host
Configuration Protocol). A DHCP server provides a
network environment in which IP addresses can be
obtained automatically from the DHCP server, so there
is no need to set an IP address for the scanner.
* The number of IP addresses that can be obtained using
DHCP is managed by the network administrator. For
details, consult your network administrator.
● 1000Base-T Support
The scanner supports 1000Base-T. However,
communication may be slower than the communication
speed of the network, depending on the other devices
connected to the network and the type of hub.
● SMTP (E-mail) Server
The scanner supports an SMTP server, so you can send
image files directly from the scanner by e-mail.
● FTP Server
Transmission may not be possible depending on
firewall settings.
● Fax
Scanned images can be sent to specified addresses as
fax documents by sending e-mails that include the
scanned images as attachments to an Internet fax
service. Therefore, you must specify message formats
and addresses in the method prescribed by your Internet
fax service.
● Printer
By using the FTP print function of a printer connected
to the same network with the ScanFront, you can print
scanned images.
23
❏ Directory Service Support
● Active Directory
Active Directory is a directory service adopted by
Windows 2000, and information registered to Active
Directory can be used on other computers. The
ScanFront allows user information registered to the
domain server registered as the authentication server to
be used for authentication to log in to the ScanFront.
* A domain server that uses Windows NT Server for the
operating system cannot be registered as an
authentication server.
● OpenLDAP Server
The scanner supports OpenLDAP servers that can be
connected to with the LDAP (Lightweight Directory
Access Protocol) protocol.
You can authenticate ScanFront users and reference email addresses for registration to the address book using
the user information registered on the OpenLDAP
server.
Chapter 1 Before Use
24
Chapter 2 ScanFront Setup
1. Before Setting Up the Scanner ..........................26
Installation Location ...............................................26
Connecting the AC Adapter ...................................27
Connecting the Network Cable ..............................28
2. Turning the Power ON and OFF........................29
Turning the Power ON ...........................................29
Turning the Power OFF..........................................30
3. Configuring the Scanner Settings......................31
Administrator Settings............................................31
4. Configuring Administrator Settings ....................34
Logging In to the Administrator Settings ................34
Network Setting......................................................35
Administrator Password .........................................36
Backup/Restore Setting Information ......................37
Select Login Type ..................................................38
Roller Counter Reset..............................................38
Format ScanFront ..................................................39
Network Test..........................................................39
Chapter 2 ScanFront Setup
1. Before Setting Up the Scanner
Before setting up the scanner, you need to move it to the installation site, and connect the AC adaptor and network cable.
❏ Installation Location
The performance of this scanner is affected by the
environment in which it is installed. Make sure that the
location where the scanner is installed meets the following
environmental requirements
● Provide adequate space around the scanner for
operation, maintenance, and ventilation.
At least
15.75"
(40 cm)
● Avoid installing the machine in direct sunlight. If
this is unavoidable, use curtains to shade the
scanner.
● Avoid locations where a considerable amount of
dust accumulates.
At least
25.59" (65 cm)
● Avoid warm or humid locations, such as in the
vicinity of a water faucet, water heater, or
humidifier, and avoid locations where the fumes
from ammonia, paint thinner, or other volatile
chemicals may be present.
● Avoid locations that are subject to vibration.
● Avoid exposing the scanner to rapid changes in
temperature. If the room in which the scanner is
installed is cold but rapidly heated, water droplets
(condensation) may form inside the scanner. This
may result in a noticeable degradation in scanning
quality.
The following conditions are recommended for
optimal scanning quality:
Room temperature: 10 °C to 32.5 °C (50 °F to
90.5 °F)
Humidity: 20% to 80% RH
● Avoid installing the scanner near equipment that
generates a magnetic field (e.g. speakers,
televisions, or radios).
26
❏ Connecting the AC Adapter
Follow the procedure shown below to connect the AC adapter.
CAUTION
Make sure to use only the AC adapter and power cord included with the scanner.
a Connect the power cord and AC adapter.
b Insert the plug of the AC adapter into the power connector.
c Connect the power cord to the wall outlet.
Chapter 2 ScanFront Setup
The shape of the
power plug varies
by country and
region.
27
❏ Connecting the Network Cable
Insert the network cable connector (RJ-45) into the LAN port.
Chapter 2 ScanFront Setup
28
Chapter 2 ScanFront Setup
2. Turning the Power ON and OFF
Use the power button to turn the scanner ON, and press the [Power off] button on the touch panel to turn it OFF.
❏ Turning the Power ON
Press the power button to turn the scanner ON. The power
button lights, and the Home screen or the login screen
appears.
Home screen
Power button
IMPORTANT
• Wait a moment for the Home screen to appear after pressing
the power button to turn the scanner ON.
• When the power indicator is lit but nothing appears on the
touch panel, Display Off has activated to turn the panel display
off. You can touch the touch panel to restore the display. (See
“Adjust the wait time until the display automatically turns off.”
on p. 155.)
• When the power indicator is flashing but nothing appears on
the touch panel, the Low Power mode has activated to
temporarily stop scanner operations. To switch out of Low
Power mode, press the power button. (See “Adjust the wait
time until the Low Power Mode.” on p. 155.)
• The touch panel display may appear dark at times. In such
cases, touching the panel will restore it to its normal
brightness.
29
❏ Turning the Power OFF
Press the [Power off] button displayed at the bottom left of
the panel to turn the scanner OFF.
IMPORTANT
• When restarting the scanner, wait at least 5 seconds after
turning the power OFF before turning it ON again.
• If the scanner stops responding, you can press and hold the
power button to force shutdown. In such cases, any
configured settings, operation histories, or error logs may be
lost, and startup may not be possible. Pressing and holding
the power button to force shutdown may result in malfunction,
so do not perform this operation under normal circumstances.
• After ScanFront transitions to Low Power Mode while not
connected to a network, power will automatically turn OFF
when the scanner is not operated for approximately 4 hours.
Chapter 2 ScanFront Setup
30
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