Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place
for future reference.
INSTRUCTIONS
European Union (and EEA) only.
This symbol indicates that this product is not to be
disposed of with your household waste, according
to the WEEE Directive (2002/96/EC) and your
national law. This product should be handed over
to a designated collection point, e.g., on an
authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste
electrical and electronic equipment (EEE). Improper handling
of this type of waste could have a possible negative impact on
the environment and human health due to potentially
hazardous substances that are generally associated with EEE.
At the same time, your cooperation in the correct disposal of
this product will contribute to the effective usage of natural
resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local
city office, waste authority, approved WEEE scheme or your
household waste disposal service. For more information
regarding return and recycling of WEEE products, please visit
www.canon-europe.com/environment
(EEA: Norway, Iceland and Liechtenstein)
Model Names
The following names may be provided for the safety
regulations in each sales region of the Network Scanner.
ScanFront 220: Model M11058
ScanFront 220P: Model M11062
Trademarks
• Canon and the Canon logo are registered trademarks of
Canon Inc. in the United States and may also be trademarks
or registered trademarks in other countries.
• imageFORMULA is a trademark of Canon Electronics Inc.
• Microsoft, Windows, Internet Explorer, and Active Directory
are registered trademarks or trademarks of Microsoft
Corporation in the United States and other countries.
.
• Adobe, Acrobat, and Adobe Reader are registered
trademarks or trademarks of Adobe Systems Incorporated in
the United States and other countries.
• Other product and company names herein may be the
trademarks of their respective owners.
Copyright
libtiff
Copyright (c) 1988-1996 Sam Leffler
Copyright (c) 1991-1996 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this
software and its documentation for any purpose is hereby
granted without fee, provided that (i) the above copyright
notices and this permission notice appear in all copies of the
software and related documentation, and (ii) the names of
Sam Leffler and Silicon Graphics may not be used in any
advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon
Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND
WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON
GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE,
DATA OR PROFITS, WHETHER OR NOT ADVISED OF
THE POSSIBILITY OF DAMAGE, AND ON ANY
THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF
THIS SOFTWARE.
libjpeg
Portions of this software are based in part on the work of the
Independent JPEG Group.
Copyright 2007 by CANON ELECTRONICS INC. All rights
reserved.
No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical,
including photocopying and recording, or by any information
storage or retrieval system without the prior written
permission of CANON ELECTRONICS INC.
MD5
derived from the RSA Data Security, Inc. MD5 MessageDigest Algorithm
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE COPYRIGHT OWNER OR
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GOODS OR SERVICES; LOSS OF USE, DATA, OR
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CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY
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Copyright (c) 1998 - 2002, Paul Johnston & Contributors
All rights reserved.
Redistribution and use in source and binary forms, with or
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Neither the name of the author nor the names of its
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THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT
HOLDERS AND CONTRIBUTORS "AS IS" AND ANY
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BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
Hg LAMP(S) INSIDE THIS PRODUCT CONTAIN
MERCURY AND MUST BE RECYCLED OR DISPOSED
OF ACCORDING TO LOCAL, STATE OR FEDERAL
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Disclaimers
The information in this document is subject to change without
notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS MATERIAL,
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PROVIDED HERE IN, INCLUDING WITHOUT
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Introduction
Thank you for purchasing the Canon imageFORMULA ScanFront 220/220P network scanner.
Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its
many functions. After reading this manual, store it in a safe place for future reference.
About ScanFront 220/220P
The ScanFront 220/220P is a network scanner that you can use without connecting to a computer.
You can transfer the data of an image scanned with the ScanFront 220/220P to a shared folder on a server PC or client PC on the
network or to an FTP server, or deliver it to a remote location via e-mail. It is also possible to use the image data in a location with
no network environment if you save the image file to USB memory.
Shared Folder
(Server PC, Client PC)
Network
Save File
FTP Server
Save FileSend E-mail
ScanFront 220
Save File
USB Memory
Conceptual Diagram of the ScanFront
* Transfer to an FTP server is possible only for an FTP server that does not require firewall settings.
i
Mail Server
❏ Manuals for the Scanner
The following manuals are provided with the Canon
ScanFront 220/220P. Be sure to read these manuals
thoroughly before using the scanner.
❏ Symbols Used in This Manual
The following symbols are used in this manual to explain
procedures, restrictions, handling precautions, and
instructions that should be observed for safety.
Setup Guide
Describes the procedure for setting up the scanner for
scanning. Set up the ScanFront in accordance with the
Setup Guide. For details on the ScanFront, refer to the
Operation Guide* and ScanFront 220/220P
INSTRUCTIONS (electronic manuals).
Operation Guide*
Provides an overview of the functions of the scanner, and
describes the basic operations for using the ScanFront. For
details on the settings of the ScanFront, refer to the
ScanFront 220/220P INSTRUCTIONS (electronic
manual).
* A print version of this guide is supplied in English. PDF files of
the Operation Guide in other languages can be found on the
INSTRUCTIONS CD-ROM.
INSTRUCTIONS (Electronic Manual): This
Manual
Describes how to use the scanner, and includes
instructions for configuring the scanner settings, as well as
handling, maintenance, and troubleshooting information.
This manual is stored as a PDF file on the supplied
INSTRUCTIONS CD-ROM and requires Adobe Reader
to open. (You can download Adobe Reader from the
Adobe Web site.)
WARNING
Indicates a warning concerning operations that may lead to
death or injury to persons if not performed correctly. To
use the scanner safely, always pay attention to these
warnings.
CAUTION
Indicates a caution concerning operations that may lead to
injury to persons, or damage to property if not performed
correctly. To use the scanner safely, always pay attention
to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be
sure to read these items carefully to operate the scanner
correctly, and avoid damage to the scanner.
Hint
Indicates a clarification of an operation, or contains
additional explanations for a procedure. Reading these
notes is highly recommended.
ii
❏ How This Manual is Organized
This manual consists of the following chapters.
Chapter 1 Before Use
This chapter provides an overview of the ScanFront.
Chapter 2 Handling
This chapter describes the types of documents that can be
scanned, and the basic operations of the scanner.
Chapter 3 ScanFront Setup
This chapter describes the setup procedures and
Administrator Settings of the scanner.
Chapter 4 Web Menu (Administrator Mode)
This chapter describes the Web menu for the administrator
to configure settings.
Chapter 5 Web Menu (User Mode)
This chapter describes the Web menu for the user to
configure settings.
Chapter 6 Operating Procedures
This chapter describes the basic operating procedures for
the scanner.
Chapter 7 Maintenance
This chapter describes how to clean the scanner and
replace the feed roller.
Chapter 8 Troubleshooting
This chapter describes how to respond when problems
occur or warning messages appear.
Chapter 9 Appendices
This chapter describes the scanner specifications.
iii
❏ Table of Contents
Introduction............................................................... i
Manuals for the Scanner .......................................... ii
Symbols Used in This Manual ..................................ii
How This Manual is Organized................................ iii
Chapter 1 Before Use
1. Important Safety Instructions............................1-2
Directory Service Support ...................................1-10
1. Important Safety Instructions
To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.
Chapter 1 Before Use
❏ Installation Location
The performance of this scanner is affected by the
environment in which it is installed. Make sure that the
location where the scanner is installed meets the following
environmental requirements.
● Provide adequate space around the scanner for
operation, maintenance, and ventilation.
At least
400 mm
At least
600 mm
● Avoid installing the machine in direct sunlight. If
this is unavoidable, use curtains to shade the
scanner.
● Avoid locations where a considerable amount of
dust accumulates.
● Avoid warm or humid locations, such as in the
vicinity of a water faucet, water heater, or
humidifier, and avoid locations where the fumes
from ammonia, paint thinner, or other volatile
chemicals may be present.
● Avoid locations that are subject to vibration.
● Avoid exposing the scanner to rapid changes in
temperature. If the room in which the scanner is
installed is cold but rapidly heated, water droplets
(condensation) may form inside the scanner. This
may result in a noticeable degradation in scanning
quality.
The following conditions are recommended for
optimal scanning quality:
Room temperature: 10 °C to 32.5 °C (50 °F to
90.5 °F)
Humidity: 20% to 80% RH
● Avoid installing the scanner near equipment that
generates a magnetic field (e.g. speakers,
televisions, or radios).
❏ Power
● Connect only to a power outlet of the rated voltage
and power supply frequency (220-240 V, 50/60
Hz).
● Do not connect other electrical equipment to the
same power outlet to which the scanner is
connected. Also, when using an extension cord,
make sure that the extension cord is rated for the
current requirements of the scanner.
● Never try to disassemble the AC adapter or modify
it in any way, as this is extremely dangerous.
● The power cord and AC adapter may become
damaged if they are often stepped on or if heavy
objects are placed on them. Continued use of a
damaged power cord and AC adapter can lead to
an accident, such as a fire or electrical shock.
● Do not use the power cord while it is coiled.
1-2
Chapter 1 Before Use
● Do not pull directly on the power cord. When
disconnecting the power cord, grasp the plug and
remove it from the outlet.
● Keep the area around the power plug clear of
objects so that the power cord can be
disconnected easily in an emergency.
● Use only the AC adapter provided with this
scanner. Also, do not use the AC adapter provided
with the scanner with any other electrical devices.
Model: MG1-3968
● If you have any questions regarding the power
supply, contact your local authorized Canon dealer
or service representative for further information.
❏ Moving the Scanner
● When moving the scanner, always hold it with both
hands to avoid dropping it. The weight of the
scanner unit is approximately 3.4 kg.
● Before moving the scanner, make sure the
document tray is closed and the interface cable
and AC adapter are disconnected. If the scanner is
transported with these items connected, the plugs
and connectors may be damaged due to
excessive force applied to them during movement.
❏ Handling
WARNING
Note the following precautions whenever using the
scanner. Failure to do so may result in a fire or
electric shock.
■ Never use alcohol, benzene, paint thinner, aerosol
sprays, or any other highly flammable substance
near the scanner.
■ Do not cut, damage, or modify the power cord or
AC adapter. Do not place heavy objects on the
power cord or AC adapter, and do not pull or
excessively bend the power cord.
■ Never connect the power cord when your hands
are wet.
■ Do not connect the scanner to a multiplug power
strip.
■ Do not knot or coil the power cord, as this may
result in a fire or electric shock. When connecting
the power cord, make sure that the power plug is
securely and completely inserted into the power
outlet.
■ Do not use power cords and AC adapters other
than the power cord and AC adapter provided with
this scanner.
■ Never try to take the scanner apart or modify it in
any way.
■ Never try to take the AC adapter apart or modify it
in any way, as this is dangerous and may lead to a
fire or electric shock.
■ Do not use flammable aerosol sprays near the
scanner.
■ When cleaning the scanner, turn the power OFF
and disconnect the power cord from the power
supply.
■ Clean the scanner using a slightly dampened cloth
which has been well wrung out. Never use alcohol,
benzene, paint thinner, or any other flammable
substances.
1-3
Chapter 1 Before Use
■ If the scanner makes strange noises, or gives off,
smoke, heat, or strange odors, or the scanner
does not function or other abnormalities occur
when you use the machine, immediately turn the
power OFF, and disconnect the power plug from
the power outlet. Then, contact your local
authorized Canon dealer or service representative
for further information.
■ Do not drop the scanner, or subject it to impact or
strong shock. Should the scanner ever become
damaged, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.
■ Before moving the scanner, make sure to turn the
power OFF, and disconnect the power plug from
the power outlet.
CAUTION
■ Do not install the scanner on a surface that is
unstable or tilted, or in an area subject to
excessive vibrations, as this may cause the
scanner to fall, resulting in personal injury or
damage to the scanner.
■ Do not block the ventilation openings. Doing so
could cause the scanner to overheat, creating a
risk of fire.
■ Never place small metal objects such as staples,
paper clips, or jewelry on the scanner. These items
may fall into the scanner, and cause a fire or
electric shock. Should such objects ever fall inside
the scanner, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.
■ Do not install the scanner in a humid or dusty
location. Doing so may result in a fire or electric
shock.
■ Do not place objects on top of the scanner, as they
may tip over and fall, resulting in personal injury.
■ Do not use the scanner with a power supply
voltage other than 220-240 VAC. Doing so might
cause fire or electric shock.
■ When disconnecting the power cord, grasp it firmly
by its plug. Do not pull directly on the power cord,
as this may damage or expose the cord’s internal
wiring, resulting in a fire or electric shock.
■ Leave sufficient space around the power plug so
that it can be disconnected easily. If objects are
placed around the power plug, you will be unable
to disconnect it in an emergency.
■ Do not allow water or flammable substances
(alcohol, paint thinner, benzene, etc.) to spill into
the scanner, as this may result in a fire or electric
shock.
■ Turn OFF the power for safety when not using the
scanner for a long period of time, such as
overnight. Also, turn OFF the power, and
disconnect the AC adapter from the scanner and
disconnect the power cord from the power outlet
for safety when the machine will not be used for an
extended period of time, such as during
consecutive holidays.
■ Do not wear loose clothing or jewelry that may get
caught in the scanner while you are using it. This
may result in personal injury. Be extra careful of
neckties and long hair. If anything becomes caught
in the scanner, immediately disconnect the power
cord to stop the scanner.
■ Be careful when placing paper in the scanner and
when removing jammed paper. It is possible to cut
your hand on the edge of a sheet of paper.
1-4
Chapter 1 Before Use
❏ About the Fingerprint Sensor
(ScanFront 220P only)
● The following actions may damage the sensor or
cause it to malfunction:
– Dropping an object on the fingerprint sensor, or
otherwise subjecting it to a strong impact
– Scratching the surface of the fingerprint sensor,
or poking it with a pointed object
– Pressing a hard object such as a fingernail or
metal item against the fingerprint sensor,
resulting in scratches being created on the
surface of the fingerprint sensor
– Touching the fingerprint sensor with dirty hands,
which might scratch or dirty the surface of the
fingerprint sensor
– Placing a sticker on the surface of the fingerprint
sensor, or covering the surface with ink or
another substance
● If fingerprint authentication fails frequently, the
fingerprint sensor may be dirty. Clean the surface
of the fingerprint sensor regulary.
● When cleaning the fingerprint sensor, use a soft
dry cloth to wipe dirt off the surface.
● Do not use a pointed object to remove any dirt that
accumulates around the fingerprint sensor. Doing
so may cause the fingerprint sensor to
malfunction.
● Touching the fingerprint sensor while charged with
static electricity may cause the fingerprint sensor
or scanner unit to malfunction. Before touching the
fingerprint sensor, discharge any static electricity
by touching a piece of metal. Be especially careful
during dry periods, such as the winter season,
when the likelihood of being charged with static
electricity is high.
❏ Disposal
● Prior to disposing of the scanner, initialize the
scanner to ensure that the registered data is
deleted.
● When disposing of the scanner, make sure to
follow all local ordinances and laws or consult with
the retailer who sold you the scanner.
1-5
2. Features of the ScanFront 220/220P
The main features of the ScanFront 220/220P are described below.
Chapter 1 Before Use
❏ ScanFront 220/220P
● Compact Network Document Scanner
The network document scanner has a compact design of
310 mm (W) × 234 mm (D) × 158 mm (H). You can
scan documents in a range of sizes from business cards
to A4.
● Supports Transfer to a Variety of Destinations
You can transfer scanned image files to the following
types of destinations via a network.
– Shared folders
–FTP Servers*
– E-mail addresses
* Transfer to an FTP server is not available for an FTP server
that requires firewall settings.
● Variety of Scanning Modes
The scanner is equipped with five scanning modes:
Black and White, Error Diffusion, Text Enhance, Gray,
and Color.
* The available scanning modes vary depending on the file
format of the image to be transferred.
● Fast Document Feeding
The scanner can scan a maximum of 26 A4 documents
per minute.
* Scanning conditions: Black and white, simplex, 200 dpi
● Supports USB Memory
The scanner supports saving image files to USB
memory to enable you to move them to destinations not
connected to or not using a network.
● Touch Panel Operation
The 8.5-inch TFT Wide VGA (800 x 480 dots) screen
with a touch panel enables you to perform all scanner
operations by touching the screen.
● Configuration via the Web Menu
A web browser (Web Menu) is used for configuring the
basic settings of the ScanFront, user registration, and
job button registration.
* The Web Menu has an Administrator Mode for the
administrator to configure settings and a User mode for
users to register addresses and job buttons.
● Job Buttons
Pre-registering destinations and scan conditions as jobs
enables you to scan by selecting a job button.
● Shared Address Book and Shared Job Button
The Shared Address Book and Shared Job Buttons are
available for use by all users.
● My Address Book and My Job Button
In addition to the address book and job buttons shared
by all users, a My Address Book and My Job Button are
available for each user.
● Supports Mouse and Keyboard
In addition to touch-panel operation, you can also use a
mouse and keyboard to operate the scanner. (See
p. 2-6.)
● Supports Directory Services
The scanner supports directory services (Active
Directory and LDAP), which enables you to reference
and use user accounts and e-mail addresses registered
on a domain server and LDAP server.
● Functional Restrictions
The scanner enables you to restrict, for example, the
destinations and Home screen available to each user.
● Document Size Detection
The scanner can detect the size of a scanned document
and erase the white space around the image.
1-6
Chapter 1 Before Use
● Text Enhance Mode
The background color of the text are processed to
enhance the text portions and make them easy to read.
* This function may not work effectively for some documents.
● Double Feed Detection by Length
When the scanner detects a double feed by comparing
the lengths of documents, it stops feeding.
* Using the length of the first document as a reference, the
scanner detects a double feed when a document of a
different length is fed.
● Skip Blank Page Function
The scanner scans both sides of a document and skips
saving the image of any side it determines to be a blank
page.
● Deskew
If the scanner detects from a scanned image that the
document was fed askew, the image is straightened.
● Image Rotation
The scanner can rotate a scanned image in 90°
increments, or detect the text orientation within the
document, and then rotate the image in 90° increments
so that the orientation of the text is correct.
● Eliminates Bleed-Through
The scanner prevents the images on the reverse side of
thin documents from appearing on the scanned pages.
● Dropout and Color Enhancement Functions
The scanner is equipped with a dropout function that
allows you to specify one color (red, blue, or green) to
omit, and a function to enhance a specified color when
scanning.
● Card Scanning
You can scan credit cards and IC cards that conform to
ISO/JIS standards.
● Prescan
This function prescans the first page of a document at
the start of scanning, and then stops scanning so that
you can view the results to adjust the brightness and
contrast before scanning the entire document.
❏ ScanFront 220P
● Fingerprint Authentication
The authentication system that uses a fingerprint sensor
to authenticate users enables you to log in to the
ScanFront 220P without entering your user name and
password.
● Double Feed Detection by Ultrasonic Function
In addition to the double feed detection function that
compares the lengths of documents, the scanner is
equipped with a double feed detection function that uses
an ultrasonic sensor.
1-7
3. Names and Functions of Parts
The names and functions of the parts of the ScanFront 220/220P are shown below.
❏ Front and Document Feed and Eject Trays
a Power Switch
ScanFront 220
ScanFront 220P
Use this to turn the power ON. (See p. 3-4.)
* Use the Power OFF button on the touch panel to turn the
power OFF.
b Power Indicator
Lights when the power is ON. (See p. 3-4.)
c Lock Lever
Locks the panel unit. Pull the lever toward you to unlock
the panel unit. (See p. 2-10.)
d Document Feed Tray
Pull out the feed tray to match the length of the document.
(See p. 2-4.)
e Document Guides
Adjust these to match the width of the document. (See
p. 2-7.)
f Panel Unit
Open this when there is a paper jam or to perform
maintenance. (See p. 2-10.)
g Touch Panel
Touch this screen to operate the ScanFront.
h Document Eject Tray
Open this tray when using the ScanFront. If scanned
documents are likely to fall out of the tray, open the tray
extension. If scanned documents curl in the document
eject tray, remove the entire tray. (See p. 2-4.)
i Fingerprint Authentication Sensor (Only Available
with the ScanFront 220P)
This fingerprint sensor is for fingerprint registration and
authentication. (See p. 2-11.)
j Feed Selection Lever
Use this lever to change the feed method for documents.
(See p. 2-5.)
Chapter 1 Before Use
1-8
❏ Side and Rear
Chapter 1 Before Use
k Kensington Slot
This is an anti-theft slot that enables a key chain or lock to
be connected to prevent theft.
l PS/2 Connector (Green)
Connect a PS/2 mouse. (See p. 2-6.)
m PS/2 Connector (Purple)
Connect a PS/2 keyboard. (See p. 2-6.)
n LAN Port (RJ-45)
Connect an RJ-45 (10Base-T/100Base-TX) compatible
network cable. (See p. 3-3.)
o USB Ports
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
p Power Connector (16 VDC)
Connect the plug of the supplied AC adapter. (See p. 3-3.)
q Service Switch
This is a service switch. Do not insert any object into this
hole.
r Ventilation Holes
1-9
Chapter 1 Before Use
4. Network Environment
The network environment required to use the ScanFront is described below. To obtain details on your network environment, contact
your network administrator.
❏ Network Environment
● Microsoft WindowsNetwork
Use the scanner in a Microsoft Windows Network
environment.
● Network Protocol
The scanner uses TCP/IP protocol to connect to the
network.
● IP Address Assignment
The TCP/IP protocol uses one IP address for each
device connected to the network. Consult your network
administrator to determine the IP address to assign to
the scanner.
● DHCP Support
The scanner supports DHCP (Dynamic Host
Configuration Protocol). A DHCP server provides a
network environment in which IP addresses can be
obtained automatically from the DHCP server, so there
is no need to set an IP address for the scanner.
* The number of IP addresses that can be obtained using
DHCP is managed by the network administrator. For
details, consult your network administrator.
● 100Base-TX Support
The scanner supports 100Base-TX. However,
communication may be slower than the communication
speed of the network, depending on the other devices
connected to the network and the type of hub.
● SMTP (E-mail) Server
The scanner supports an SMTP server, so you can send
image files directly from the scanner by e-mail.
● FTP Server
The FTP server function supports an FTP server
configured within the local network, and is unable to
send to an FTP server that requires firewall settings.
❏ Directory Service Support
● Active Directory
Active Directory is a directory service adopted by
Windows 2000, and information registered to Active
Directory can be used on other computers. The
ScanFront allows user information registered to the
domain server registered as the authentication server to
be used for authentication to log in to the ScanFront.
* A domain server that uses Windows NT Server for the
operating system cannot be registered as an
authentication server.
● LDAP Server
The scanner supports LDAP (Lightweight Directory
Access Protocol) servers that can be connected to with
the LDAP protocol, so it is possible to reference and use
mail addresses registered on an LDAP server.
The ScanFront can scan documents in a range of sizes from business cards and checks to A4.
It is possible to feed documents of the following sizes and thicknesses depending on the feeding method used.
Chapter 2 Handling
❏ Plain Paper
Size
Width: 50.8 mm to 216 mm
Length: 53.9 mm to 355.6 mm
Thickness for Page Separation Feeding
Thickness for Bypass Feeding
A document must meet the following criteria to be scannable:
• When scanning a multipage document, pages must be
• Always make sure that the ink on a document is dry before
• Always clean the rollers or scanning glass after scanning a
• When scanning a two-sided document that is printed on thin
2
to 128 g/m2 (0.06 mm to 0.15 mm)
52 g/m
2
42 g/m
to 157 g/m2 (0.05 mm to 0.20 mm)
IMPORTANT
grouped together so that they have the same size, thickness,
and weight. Scanning different types of paper at one time can
cause the scanner to jam.
scanning it. Scanning documents with the ink still wet may soil
the rollers or scanning glass, cause lines or smudges to
appear on images, or dirty other documents.
document written in pencil. Scanning documents with pencil
written on them may soil the rollers or scanning glass, cause
stripes to appear in images, or dirty other documents.
paper, the image on the opposite side of each page may show
through. Adjust the brightness in the scanning conditions
before scanning the document.
• Note that scanning the following types of documents can
cause a paper jam or malfunction. To scan such a document,
make a photocopy of the document and then scan the
photocopy.
Wrinkled or creased
documents
Curled documentsCoated paper
Torn documents
Documents with
paper clips or staples
Carbon paper
Extremely thin,
translucent paper
Document with square
punch holes
❏ Business Card
Size
Width: 50.8 mm and above
Length: 53.9 mm and above
Thickness
• If the stack of business cards that you placed is not fed
properly, reduce the number business cards.
• Business cards may sometimes be stacked in the wrong order
when they are ejected, depending on the size and thickness
of the business cards, and the orientation that they are loaded.
2
300 g/m
(0.35 mm) and below
IMPORTANT
2-2
❏ Card
Size
53.9 × 85.5 mm (Conforming to ISO Standards)
Thickness
0.76 mm and below
Insertion orientation
Landscape
CAUTION
A card placed into the document feed tray in the portrait
orientation may not be output properly because a load is placed
on it during feeding. Furthermore, removing a card that has
caused a feeding error may damage the card, so make sure to
correctly insert the card.
Chapter 2 Handling
2-3
Chapter 2 Handling
2. Preparing the Scanner
When placing a document in the scanner, pull out the document feed tray so that it matches the size of the document, and then move
the feed selection lever to the appropriate position for the desired feed method (page separation feeding or bypass feeding) for the
document.
❏ Preparing the Document Feed Tray and
Eject Tray
Prepare the trays in accordance with the type of document.
1. Open the document eject tray a.
2. Pull out the document feed tray b, c to match the
length of the document to be placed in the tray.
Hint
Open the center tray extension when output documents are
likely to fall out of the tray.
Hint
If the output documents curl in the eject tray when scanning
particularly thin documents, remove the eject tray.
To remove the document eject tray, push in on the illustrated
portions of the tray on both sides in the direction of the arrows
a and pull out b.
To reattach the eject tray, insert the protrusions on both sides of
the tray into the holes on the scanner.
2-4
After connecting the tray, make sure that it is attached securely.
Chapter 2 Handling
❏ Feed Selection Lever
Change the position of the lever to the desired feed method
for the document.
Page Separation Feeding
Move the lever downward to separate a stack of documents
one page at a time in order to continuously feed the
documents.
Bypass Feeding
Move the lever upward to feed a document with multiple
pages attached together such as an invoice one page at a
time without separating the pages.
Page separation
feeding
Bypass feeding
Feed selection lever
IMPORTANT
Moving the lever upward (bypass feeding) and then scanning a
stack of documents will cause multiple pages to be fed at the
same time.
❏ USB Port
You can insert a USB memory device to store image files
or connect a USB keyboard or USB mouse to operate the
scanner.
USB Memory
IMPORTANT
• Insert the USB memory while the scanner is ON. Some USB
memory may not be recognized properly if the power is turned
ON after the USB memory is inserted.
• Use USB memory that is not write-protected for security. If the
USB memory is write-protected, data cannot be written to the
USB memory.
• Make sure that the USB memory has sufficient space to store
images.
2-5
❏ Using a PS/2 Keyboard and PS/2 Mouse
You can connect a PS/2 keyboard and mouse to the PS/2
port and use them to operate the scanner.
Green (Top):
Mouse
Purple (Bottom):
Keyboard
IMPORTANT
Turn OFF the scanner before connecting or disconnecting the
PS/2 mouse and keyboard.
Chapter 2 Handling
2-6
Chapter 2 Handling
3. Placing Documents
When placing documents into the scanner, place them face down into the tray with the top edge of the document at the bottom of
tray.
❏ Placing a Document
Follow the procedure below to place a document.
1. Adjust the document guides to be wider than the
width of the document.
2. Fan the document to offset the pages so that the top
edge of the first page is the lowest.
3. Place the document face down with its top edge at
the bottom of the tray.
4. Adjust the document guides to fit the width of the
document.
2-7
Chapter 2 Handling
IMPORTANT
Up to 50 sheets of ordinary paper can be loaded into the
document feed tray. When placing the document, make sure the
size of stack does not exceed the loading marks on the
document guides.
Loading mark
❏ Placing a Card
When you want to scan a card, follow the procedure below
to place the card.
1. Move the feed selection lever upward (bypass
feeding).
IMPORTANT
When scanning cards, set the feed selection lever to bypass
feeding and make sure to scan the cards one at a time.
2. Adjust the document guides to match the width of the
card.
3. Place the card face down in the landscape orientation
with the top edge at the bottom of the tray.
CAUTION
• A card placed into the document feed tray in the portrait
orientation may not be output properly because a load is
placed on it during feeding. Furthermore, removing a card that
has caused a feeding error may damage the card, so make
sure to correctly insert the card.
• Pull the lock lever and open the panel unit before removing a
placed card. Inserting a finger into the scanner while the panel
unit is closed may result in an injury.
2-8
Lock lever
4. Clearing a Paper Jam or Double Feed Error
When a paper jam or double feed error is detected, feeding and scanning stops.
Chapter 2 Handling
1. Check the displayed message.
If a paper jam or double feed error is detected at the first
page of a document, the following messages appear.
Hint
• If you press [Complete], the display returns to the previous
screen.
• If you want to continue scanning, clear the document first
before touching the screen. After you reset the cleared
document, press [Continue] to resume scanning.
If a paper jam or double feed error is detected in the middle
of a document, the following messages appear.
Hint
• If you press [Abort], the scanned images are canceled, and
the display returns to the previous screen.
• If you want to continue scanning, clear the document first
before touching the screen. After you reset the cleared
document, press [Continue] to resume scanning.
• If you press [Complete], the scanned images up until the
paper jam or double feed error are saved and scanning
completes. The display switches to the Send screen.
2-9
Chapter 2 Handling
IMPORTANT
When the message above is displayed and the scanner
transitions to Low Power Mode, all of the data scanned up until
that point is discarded. (See “Low Power Mode” on p. 4-26.)
2. Remove the scanned documents from the document
eject tray, and any documents remaining in the
document feed tray.
3. Pull the lock lever toward you and then fully open the
panel unit.
Lock lever
CAUTION
The open/close movement of the panel unit is linked to the up/
down movement of the document eject tray. Do not press on the
document eject tray when you open the panel unit.
4. Pull out the jammed document in the direction that
seems the easiest to remove it.
5. Close the panel unit and then place the document
again.
6. Press [Continue] to resume scanning.
IMPORTANT
• If double feed errors occur repeatedly, reduce the number of
sheets you place in the document feed tray to about 10.
• A dirty or worn feed roller, or documents stuck together as a
result of static electricity are common causes of paper jams or
double feed errors.
If the feed roller is dirty, clean it. If paper jams or double feed
errors continue to occur even after cleaning, purchase a roller
replacement kit and replace the rollers (feed roller and retard
roller), and document holding guides. (See p. 7-8.)
2-10
5. Fingerprint Sensor (ScanFront 220P)
The ScanFront 220P is equipped with a fingerprint sensor for registering fingerprints and authenticating users.
The fingerprint sensor is a precision component. Be careful when handling this sensor.
Chapter 2 Handling
❏ Cautions for Handling the Fingerprint
Sensor
Fingerprint Sensor
● The following actions may damage the fingerprint
sensor or cause it to malfunction. Read this
information carefully to avoid damaging the
sensor.
– Dropping an object on the fingerprint sensor, or
otherwise subjecting it to a strong impact
– Scratching the surface of the fingerprint sensor,
or poking it with a pointed object
– Pressing a hard object such as a fingernail or
metal item against the fingerprint sensor,
resulting in scratches being created on the
surface of the fingerprint sensor
– Touching the fingerprint sensor with dirty hands,
which might scratch or dirty the surface of the
fingerprint sensor
– Placing a sticker on the surface of the fingerprint
sensor, or covering the surface with ink or
another substance
● If fingerprint authentication fails frequently, the
fingerprint sensor may be dirty. Clean the surface
of the fingerprint sensor regularly.
● When cleaning the fingerprint sensor, use a soft
dry cloth to wipe dirt off the surface.
● Do not use a pointed object to remove any dirt that
accumulates around the fingerprint sensor. Doing
so may cause the fingerprint sensor to
malfunction.
● Touching the fingerprint sensor while charged with
static electricity may cause the fingerprint sensor
or scanner unit to malfunction. Before touching the
fingerprint sensor, discharge any static electricity
by touching a piece of metal. Be especially careful
during dry periods, such as the winter season,
when the likelihood of being charged with static
electricity is high.
2-11
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