COPYRIGHTc2010 CANON INC. CANON MG5200 series 082010 XX 0.00-0
Scope
This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for
qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information
applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to yo ur
region.
This manual does not provide sufficient information for disassembly and reassembly procedures.
Refer to the graphics in the separate Parts Catalog.
Revision
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When changes are made to the contents of the manual, Canon will release technical information when necessary. When
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Copyright
All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language
without the written permission of Canon Inc., except in the case of internal business use.
This manual is intended to solve printer problems smoothly, with each section representing the typical service procedures, as shown
below.
Troubleshooting
Repair
Adjustment & Settings
Verification
Appendix
This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in the separate
Parts Catalog.
Identify the problem, and handle it accordingly.
When a part needs to be replaced, see this section.
After repair, perform the necessary adjustment and settings.
At the end of the servicing, verify the machine following the inspection flow in this section.
Information that will be necessary for maintenance and repair of the machine
<INTRODUCTION>
MG5200 series
TABLE OF CONTENTS
1. TROUBLESHOOTING
1-1. Troubleshooting by Symptom
1-2. Operator Call Error Troubleshooting
1-3. Service Call Error Troubleshooting
2. REPAIR
2-1. Major Replacement Parts and Adjustment
2-2. Disassembly & Reassembly Procedures
(1) External housing removal
(2) Cable wiring and connection
(3) Emblem removal
(4) Carriage unlocking
(5) ASF unit removal
(6) Right chassis removal
(7) Carriage unit removal
(8) Spur unit and platen unit removal
(9) Purge drive system unit (right plate) and switch system unit (left plate) removal
(10) Engine unit reassembly
(11) Ink absorber replacement
3. ADJUSTMENT / SETTINGS
3-1. Adjustment
3-2. Adjustment and Maintenance in User Mode
3-3. Adjustment and Settings in Service Mode
(1) Service mode operation procedures
(2) Service Tool functions
(3) LF / Eject correction
(4) Button and LCD test
(5) Ink absorber counter setting
(6) Disc label print position correction
3-4. Grease Application
3-5. Special Notes on Servicing
(1) For smeared printing, uneven printing, or non-ejection of ink
(2) Paper feed motor adjustment
(3) Carriage unit replacement
(4) Document pressure sheet (sponge sheet) replacement
(5) Ink absorber counter setting
(6) Preventive replacement of ink absorber
4. VERIFICATION AFTER REPAIR
4-1. Standard Inspection Flow
4-2. Integrated Inspection Pattern Print
4-3. Ink Absorber Counter Value Print
5. APPENDIX
5-1. Customer Maintenance
5-2. Special Tools
5-3. Sensors
5-4. Serial Number Location
6. MACHINE TRANSPORTATION
<TABLE OF CONTENTS>
MG5200 series TABLE OF CONTENTS
1 / 62
1. TROUBLESHOOTING
1-1. Troubleshooting by Symptom
SymptomSolution
Faulty operationThe power does not turn on.
The power turns off
immediately after power-on.
A strange noise occurs.(1) Examine and remove any foreign material
The LCD does not display
properly.
A portion of the LCD is not
displayed.
The display flickers.
(1) Confirm cable connection:
- DC harness ass'y
- Power switch harness ass'y
=> No incomplete connection, cable
breakage, or cable caught in units
(2) Replace the following item(s):
- Logic board ass'y
- AC adapter
- DC harness ass'y
from the drive portions.
(2) Replace the following item(s):
- The part generating the strange noise
- Purge drive system unit
(1) Confirm cable connection:
- LCD cable ass'y
- Panel cable ass'y
=> No incomplete connection, cable
breakage, or cable caught in units
(2) Replace the following item(s):
- LCD unit
- LCD cable ass'y
- Panel cable ass'y
- Operation panel unit
- Logic board ass'y
Paper feed problems (multifeeding, skewed feeding, no
feeding).
(1) Examine and remove any foreign material
from the following parts:
- ASF unit
- PE sensor
- Paper guide unit
- Pressure roller unit
- Spur unit
(2) Confirm that the paper guides are set
properly.
(3) Confirm the PF rear cover and the
cassette conditions.
(4) Confirm cable connection:
- PE sensor cable
- Paper feed relay harness ass'y
=> No incomplete connection, cable
breakage, or cable caught in units
(5) Replace the following item(s):
2 / 62
- ASF unit (for paper feeding error from the
rear tray)
- Pick-up arm unit (for paper feeding error
from the cassette)
- PE sensor board ass'y
- Pressure roller unit
- PE sensor cable
- Cassette unit
Faulty scanning (no scanning,
strange noise).
The disc tray is not pulled in the
feeder*2.
Machine not recognized by a
USB-connected computer.
(1) Confirm cable connection:
- Scanner motor cable
- CIS FFC
=> No incomplete connection, cable
breakage, or cable caught in units
(3) Replace the following item(s):
- Scanner unit
- Logic board ass'y
(1) Confirm that the reflector on the back of
the disc tray is clean:
- Cleaning of the reflector
(2) Replace the following item(s):
- Logic board ass'y
- CDR tray ass'y
- Platen unit
(1) Confirm the USB cable connection.
(2) Connect the machine to another computer
via the USB cable, and check if the
machine is recognized.
(3) Replace the following item(s):
- USB cable
- Logic board ass'y
Unsatisfactory print qualityNo printing, or no color ejected.
Faint printing, or white lines on
printouts.
Uneven printing.
Improper color hue.
See 3-5. Special Notes on Servicing, (1) For
smeared printing, uneven printing, or nonejection of ink, for details.
(1) Confirm the ink tank conditions:
- No remainder of the outer film (the airthrough must be opened)
- Whether the ink tank is Canon-genuine
one or not
- Whether the ink tank is refilled one or not
- Re-setting of an ink tank
(2) Remove foreign material from the purge
unit caps, if any.
(3) Confirm the conditions of the carriage
head contact pins.
(4) Perform cleaning or deep cleaning of the
print head.
(5) Perform print head alignment.
3 / 62
(6) Replace the following item(s):
- Print head*1, and ink tanks
- Logic board ass'y
- Purge drive system unit
- Carriage unit
Paper gets smeared.(1) Clean the inside of the machine.
(2) Perform bottom plate cleaning.
(3) Perform paper feed roller cleaning.
(4) Replace the following item(s):
- Pressure roller ass'y (if smearing is heavy)
- Print head*1 (when smearing is caused by
the print head)
The back side of paper gets
smeared.
Graphic or text is enlarged on
printouts in the carriage
movement direction.
Graphic or text is enlarged on
printouts in the paper feed
direction.
(1) Clean the inside of the machine.
(2) Perform bottom plate cleaning.
(3) Examine the platen ink absorber.
(4) Examine the paper eject roller.
(5) Replace the following item(s):
- The part in the paper path causing the
smearing
(1) Confirm that the carriage slit film is free
from smearing or scratches:
- Cleaning of the timing slit strip film.
(2) Replace the following item(s):
- Timing slit strip film
- Carriage unit
- Logic board ass'y
- Scanner unit (for copying)
(1) Confirm that the LF / EJ slit film is free
from smearing or scratches:
- Cleaning of the LF / EJ slit film..
(2) Replace the following item(s):
- Timing slit disk feed film
- Timing slit disk eject film
- Timing sensor unit
- Platen unit
- Logic board ass'y
- Scanner unit (for copying)
Smearing in disc label
printing*2.
Streaks on the printed disc
label*2.
(1) Check if the printable disc is the
recommended one or not:
- Change of the printer driver settings
(2) Replace the following item(s):
- Pressure roller unit (if smearing is heavy)
- CDR tray ass'y
- Platen unit
Faulty scanning No scanning.(1) Confirm cable connection.
(2) Replace the following item(s):
- Scanner unit
4 / 62
- Logic board ass'y
Streaks or smears on the
scanned image.
(1) Clean the platen glass and the document
pressure sheet.
(2) Confirm the position of the document
pressure sheet.
(3) Replace the following item(s):
- Scanner unit
- Document pressure sheet
- Logic board ass'y
Network connection problem No printing.(1) Examine if printing is performed properly
via USB connection.
(2) Confirm the network connection.
(3) Replace the following item(s):
- Logic board ass'y
- Wireless LAN board ass'y
*1: Replace the print head only after the print head deep cleaning is performed 2 times, and when the
problem persists.
*2: Only for disc label printing supported regions.
1-2. Operator Call Error (by Alarm LED Lit in Orange) Troubleshooting
5 / 62
Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are
displayed on the LCD in text and by icon.
2. Messages during printing from a computer are displayed on the printer driver Status Monitor.
3. Error codes (the latest 10 error codes at the maximum) are printed in the "operator call/service call error
record" area in EEPROM information print
Buttons valid when an operator call error occurs:
1. ON button: To turn the machine off and on again.
2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically
be cleared when the cause of the error is eliminated, and pressing the OK button may not be
necessary.
3. Stop button: To cancel the job at error occurrence, and to clear the error.
Error
No paper in the
rear tray.
No disc tray*1.
No printable
disc*1.
Error
code
U
No.
Message on the
LCD
[1000]---Rear tray.
There is no paper.
Load paper and
press [OK].
[1001]---There is no disc tray.
Set the tray and press
[OK].
[1002]---Printable disc is not
set. Place a disc on
the disc tray and
press [OK].
Solution
Confirm that the rear tray
is selected as the paper
source. Set the paper in
the rear tray, and press
the OK button.
If the error is not cleared,
confirm that no foreign
material is inside the
paper feed slot.
Set the disc tray, and
press the OK button.
If the error is not cleared,
confirm that the disc tray
is not cracked or
damaged.
Set a printable disc in the
disc tray, and insert the
disc tray in the proper
position. Then, press the
OK button.
If the error is not cleared,
re-set the printable disc in
the tray, and try again.
Parts that are likely
to be faulty
- PE sensor board ass'y
- ASF unit
- Pressure roller unit
- CDR tray ass'y
- Carriage unit
- CDR tray ass'y
- Carriage unit
No paper in the
cassette.
[1003]---Cassette.
There is no paper.
Load paper and press
[OK].
Confirm that the cassette
is selected as the paper
source. Set the paper in
the cassette, and press the
OK button.
Note that the cassette is
- Pick-up arm unit
- Pressure roller ass'y
- Cassette unit
for plain paper only.
6 / 62
Paper jam.[1300]---The paper is
jammed. Clear the
Paper jam in the
rear guide.
Paper jam in the
[1303]---
[1304]---
paper and press
[OK].
under guide.
Ink may have
run out.
[1600]U041 The ink may have
run out. Replacing
the ink tank is
recommended.
Ink tank not
installed.
[1660]U043 The following ink
tank cannot be
recognized.
(Applicable ink tank
icon)
Remove the jammed
paper and press the OK
button.
For paper jam in the rear
guide, confirm that the
rear guide is not
dislocated.
Replace the applicable
ink tank, or press the OK
button to clear the error
without ink tank
replacement. When the
error is cleared by
pressing the OK button,
ink may run out during
printing.
Install the applicable ink
tank(s) properly, and
confirm that the LED's of
all the ink tanks light red.
- Pick-up arm unit
- ASF unit
- Pressure roller ass'y
- Cassette unit
- Rear guide unit
- Spur unit
- Ink tank
- Carriage unit
Print head not
installed, or not
properly
installed.
Faulty print
head ID.
Print head
temperature
sensor error.
Faulty
EEPROM data
of the print
head.
Inner cover
error
[1401]U051 Print head is not
installed. Install the
print head.
U052 The type of print
head is incorrect.
[1403]
Install the correct
print head.
[1405]
[1841*2],
[1846*2],
[1851*1],
[1856*1]
---Inner cover is open.
close the inner cover
and press [OK].
Install the print head
properly.
If the error is not cleared,
confirm that the print
head contact pins of the
carriage are not bent.
Re-set the print head. If
the error is not cleared,
the print head may be
defective. Replace the
print head. If the error is
not cleared, confirm that
the print head contact
pins of the carriage are
not bent.
Close the inner cover,
and press the OK button.
If the error is not cleared,
examine that the inner
cover sensor is properly
installed.
- Print head
- Carriage unit
- Print head
- Carriage unit
- Spur unit
- Inner cover unit
[1850*1],
[1855*1]
Open the inner
cover, set the disc
Open the inner cover, set
the disc tray, and press
- Spur unit
- Inner cover unit
tray and press [OK].the OK button.
7 / 62
Time-out in disc
label printing
Multiple ink
tanks of the
same color
installed.
Ink tank in a
wrong position.
Warning: The
ink absorber
becomes almost
full.
[1830*1]
---Timeout error has
occurred.
[1487]U071 More than one ink
tank of the following
color is installed.
[1680]U072 Some ink tanks are
not installed in place.
[1700]---The ink absorber is
almost full. Press
[OK] to continue
printing. Contact the
service center for
replacement.
A prescribed period of
time (12 minutes) has
elapsed without the disc
tray inserted since the
message appears to
indicate that the machine
was preparing for
printing. Press the Stop
button to clear the error.
Replace the wrong ink
tank(s) with the correct
one(s).
Install the ink tank(s) in
the correct position.
Replace the ink absorber,
and reset its counter. [See
3-3, Adjustment and
Settings in Service
Mode.]
Pressing the OK button
will exit the error, and
enable printing without
replacing the ink
absorber. However, when
the ink absorber becomes
full, no further printing
can be performed unless
the applicable ink
absorber is replaced.
- Ink tank
- Ink tank
- Absorber kit
The connected
digital camera
or digital video
camera does not
support Camera
Direct Printing.
Automatic
double-sided
printing cannot
be performed.
[2001]---Incompatible device
detected. Remove
the device.
[1310]---This paper is not
compatible with twosided printing.
Remove the paper
and press [OK].
Remove the cable
between the camera and
the machine.
The paper length is not
supported for doublesided printing.
Press the OK button to
eject the paper being used
at error occurrence.
Data which was to be
printed on the back side
of paper at error
occurrence is skipped
- Duplex paper feed
roller unit
- PE sensor board ass'y
(not printed).
8 / 62
Failed in
automatic print
head alignment.
The remaining
ink amount
unknown (raw
ink present).
[2500] --- Auto head align has
failed. Press [OK]
and repeat operation.
<See manual>
[1683] U130 (Applicable ink tank
icon)
The remaining level
of the ink cannot be
correctly detected.
Replace the ink tank.
Press the OK button to
clear the error, then
perform the automatic
print head alignment
again. (Use Matte Photo
Paper MP-101.)
If the alignment pattern
was not printed properly
(faint printing, etc.),
perform print head
cleaning, then perform
the print head alignment
again.
An ink tank which has
once been empty is
installed. Replace the
applicable ink tank with a
new one. Printing with a
once-empty ink tank can
damage the machine.
To continue printing
without replacing the ink
tank(s), press the Stop
button for 5 sec. or longer
to disable the function to
detect the remaining ink
amount. After the
operation, it is recorded
in the machine EEPROM
that the function to detect
the remaining ink amount
was disabled.
- Carriage unit
- Print head
- Purge drive system
unit
- Ink tank
- Spur unit
Ink tank not
recognized.
Ink tank not
recognized.
No ink (no raw
ink).
[1684]U140 The following ink
tank cannot be
recognized.
(Applicable ink tank
icon)
[1682] U150 The following ink
tank cannot be
recognized.
(Applicable ink tank
icon)
[1688] U163 The ink has run out.
Replace the ink tank.
(Applicable ink tank
A non-supported ink tank
is installed (the ink tank
LED is turned off). Install
the supported ink tanks.
A hardware error
occurred in an ink tank
(the ink tank LED is
turned off). Replace the
ink tank(s).
Replace the empty ink
tank(s), and close the
scanning unit (cover).
Printing with an empty
- Ink tank
- Ink tank
- Ink tank
- Spur unit
icon) ink tank can damage the
9 / 62
machine.
To continue printing
without replacing the ink
tank(s), press the Stop
button for 5 sec. or longer
to disable the function to
detect the remaining ink
amount. After the
operation, it is recorded
in the machine that the
function to detect the
remaining ink amount
was disabled.
Non-supported
hub.
[2002] --- An unsupported
USB hub is
connected. Remove
the hub.
Time-out for the
scanner device.
[2700] --- Timeout error has
occurred. Press
[OK].
Premium
Contents print
[4100] --- Cannot print the
data.
error.
*1: Only for disc label printing supported regions.
*2: Only for disc label printing non-supported regions.
Remove the applicable
USB hub from the
PictBridge (USB)
connector.
The buffer became full in
the middle of scanning
operation, and 60 minutes
have elapsed since then,
making re-scanning
unstable. Press the OK
button to clear the error.
Non-genuine ink tanks
are installed. Install the
supported (Canongenuine) ink tanks.
- Ink tank
1-3. Service Call Error (by Cyclic Blinking of Alarm and Power LEDs) Troubleshooting
10 / 62
Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink, and the corresponding
error code with the message, "Printer error has occurred. Turn off power then back on again. If problem persists,
see the manual." is displayed on the LCD.
1) Check each point in "Check points & Solution," and perf
orm the solution if it applies.
2) When no solution in "Check points & Solution" is effective, then replace the part listed under "Parts to be
replaced" one by one from the one most likely to be faulty. The parts are listed in the order of likeliness to be
faulty.
Cycles of
blinking of
Alarm and
Power LEDs
Error
Error
code
Check points & Solution
2 timesCarriage error[5100](1) Smearing or scratches on the carriage slit
film:
Clean the film using lint-free paper.
(2) Foreign material that obstructs the
carriage movement:
Remove foreign material.
(3) Ink tank conditions:
Re-set the ink tanks.
(4) Cable connection:
- CR FFC (J500, J501, J502, etc.)
Re-connect the cables.
(5) Scratches or damages to the carriage slit
film:
Replace the timing slit strip film.
(6) Black debris around the carriage rail or
pressure roller:
Replace the carriage unit.
Parts to be
replaced (when
no solution is
effective)
- Timing slit strip
film
- Carriage unit
- Logic board ass'y
- Carriage motor
3 timesLine feed error[6000](1) Opening and closing of the paper output
tray:
Remove obstacles from around the
paper output tray so that the tray
opens and closes properly.
(2) Smearing or scratches on the LF / EJ slit
film:
Clean the LF / EJ slit film using lintfree paper.
(3) Foreign material in the LF drive:
Remove foreign material.
(4) Cable connection
Re-connect the cables.
If any damage or breakage of the
cable is found, replace the cable.
(5) LF lock arm spring:
Attach the spring properly.
- Timing slit disk
feed film
- Timing slit disk
eject film
- Timing sensor
unit
- Paper feed roller
unit
- Logic board ass'y
- Paper feed motor
4 timesPurge cam
11 / 62
sensor error
[5C00](1) Foreign material around the purge drive
system unit:
Remove foreign material.
(2) Cable connection:
- LF encoder cable
- PE sensor cable
- Paper feed relay harness ass'y
- Paper feed motor harness ass'y
Re-connect the cable.
(3) Strange sound at power-on:
Replace the purge drive system unit.
- Purge drive
system unit
- Logic board ass'y
5 timesASF (cam)
sensor error
6 timesInternal
temperature
error
7 timesInk absorber
full
8 timesPrint head
temperature rise
error
[5700](1) Cable connection:
- PE sensor cable, etc.
Re-connect the cable.
[5400](1) Cable connection:
- Between the spur unit and the logic
board, J703 connector, etc.
Re-connect the cable.
[5B00]
[5B01]
(1) Ink absorber condition:
Replace the ink absorber, and reset
the ink absorber counter value in the
EEPROM.
[5200](1) Print head condition (face surface and
mold):
If a burn mark or heat deformation is
seen on the face surface or the mold,
replace the print head.
(2) Head contact pin condition of the
carriage unit:
If the pin is bent or deformed,
replace the carriage unit.
(3) Cable connection:
- CR FFC (J500, J501, J502)
Re-connect the cable.
If any damage or breakage of the
cable is found, replace the carriage
unit.
- ASF unit
- PE sensor board
ass'y
- Logic board ass'y
- Spur unit
- Logic board ass'y
- Print head
- Absorber kit
- Print head
- Carriage unit
9 timesEEPROM error[6800]
[6801]
10 timesVH monitor
[B200](1) Print head condition (face surface and
error
(1) Part replacement:
Replace the logic board ass'y.
mold):
If a burn mark or heat deformation is
seen on the face surface or the mold,
replace the print head and the logic
board in set. (Be sure to replace them
at the same time.)
- Logic board ass'y
- Print head and
logic board ass'y
(replace them at
the same time)
- AC adapter
- Carriage unit
(2) Burn mark or heat deformation of the
12 / 62
logic board:
If a burn mark or heat deformation is
seen on the logic board, replace the
print head and the logic board in set.
(Be sure to replace them at the same
time.)
(3) Head contact pin condition of the
carriage unit:
If the pin is bent or deformed,
replace the carriage unit.
(4) Cable connection:
- CR FFC (J502, J501, J500)
Re-connect the cable.
If any damage or breakage of the
cable is found, replace the carriage
unit.
11 timesCarriage lift
mechanism
error
12 timesAPP position
error
APP position
error during
initial purging
14 timesAPP sensor
error
[5110](1) Foreign material that obstructs the
carriage movement:
Remove foreign material.
[6A80](1) Cap absorber and wiper blade of the
purge drive system unit:
If the cap absorber contacts the wiper
blade, lower the cap absorber so that
it will not contact the wiper blade.
(2) Foreign material around the purge drive
system unit:
[6A81]
Remove foreign material.
(3) Ink absorber right beneath the purge
drive system unit:
Confirm that the absorber stays in
place and does not contact the unit.
(4) Foreign material around the ASF unit:
Remove foreign material.
(5) Cable connection:
- J702, PE sensor cable
- Motor multi harness ass'y
Re-connect the cables.
[6A90]
If any damage or breakage of the
cable is found, replace the cable.
(6) APP slit film condition:
Clean the APP slit film using lintfree paper.
(7) APP code wheel gear condition:
If the gear wears, replace the gear.
- Switch system
unit
- Carriage unit
- Purge drive
system unit
- Logic board ass'y
Paper feed cam
sensor error
[6B10](1) Ink absorber counter value:
If the value exceeds 60%, replace the
ink absorber. Follow the "
Guideline
- Pick-up arm unit
- Duplex paper
feed roller unit
for Preventive Replacement of the
13 / 62
Ink Absorber.
"
(2) Jammed paper in the under guide:
Remove the jammed paper.
15 timesUSB host Vbus
overcurrent
16 timesPump roller
sensor error
17 timesPaper eject
encoder error
19 timesInk tank
position sensor
error
[9000](1) Part replacement:
Replace the logic board ass'y.
[5C20](1) Cable connection
Re-connect the cable.
[6010](1) Smearing on the LF / EJ slit film:
Clean the LF / EJ slit film using lintfree paper.
(2) Foreign material in the paper path:
Remove foreign material.
(3) Cable connection:
- LF encoder cable
- PE sensor cable
Re-connect the cable.
(4) Scratches on the LF / EJ slit film:
Replace the timing slit disk feed film
or the timing slit disk eject film.
[6502](1) Ink tank position:
Confirm the ink tanks are installed in
the correct slots.
(2) Re-set or replacement of ink tanks:
If the error persists, replace the ink
tanks.
(3) Cable connection
Re-connect the cable.
- Purge drive
system unit
- Timing slit disk
feed film
- Timing slit disk
eject film
- Timing sensor
unit
- Platen unit
- Logic board ass'y
- Paper feed motor
- Spur unit
- Logic board ass'y
20 timesOther errors [6500](1) Cable connection:
- Wireless LAN cable
Re-connect the cable.
21 timesDrive switch
error
[C000](1) Foreign material in the drive switch area
of the purge drive system unit:
Remove foreign material.
(2) Ink tank conditions:
Confirm that the ink tanks are seated
properly and they do not interfere
with the carriage movement.
22 timesScanner error[5011](1) Cable connection:
- J900, J1002, J704
Re-connect the cable.
(2) Damper condition inside the scanner:
If the damper winds around the CIS,
replace the scanner unit.
(3) Scanner belt pulley:
If the pulley is dislocated, replace the
- Logic board ass'y
- Wireless LAN
board ass'y
- Purge drive
system unit
- ASF unit
- Carriage unit
- Scanner unit
- Document
pressure sheet
- Logic board ass'y
scanner unit.
14 / 62
(4) Document pressure sheet conditions:
Re-attach the document pressure
sheet, or replace it.
FB motor error[5012](1) Cable connection:
23 timesValve cam
sensor error
Before replacement of the logic board, check the ink absorber counter value, and register it to
the replaced new logic board. (The value can be set in 10% increments.) In addition, according
to the "
Guideline for Preventive Replacement of Ink Absorber
3. ADJUSTMENT / SETTINGS, 3-3. Adjustment and Settings in Service Mode, for details.]
- J900, J1002, J704
Re-connect the cable.
[6C10](1) Foreign material around the purge drive
system unit:
Remove foreign material.
(2) Cable connection:
- J702 connector
Re-connect the cable.
," replace the ink absorber. [See
<1. TROUBLESHOOTING>
- Scanner unit
- Purge drive
system unit
- Logic board ass'y
MG5200 seriesTABLE OF CONTENTS
15 / 62
2. REPAIR
2-1. Major Replacement Parts and Adjustment
Service part
Logic board
ass'y
Recommended removal procedure*1 / Notes on
replacement
(1) Operation panel cover
(2) Side cover R
(3) Logic board ass'y
- Before replacement, check the ink absorber counter
value (by service test print or EEPROM information
print).
- Before removal of the logic board ass'y, remove the
power cord, and allow for approx. 1 minute (for
discharge of capacitor's accumulated charges), to
prevent damages to the logic board ass'y.
Adjustment / settings / operation
check
In the service mode:
1. Set the ink absorber counter value.
2. Set the destination.
3. Print the integrated inspection
pattern.
4. Perform LF / Eject correction
(only when streaks or uneven
printing occurs).
5. Print the EEPROM information.
[See 3-3. Adjustment and Settings
in Service Mode, for details.]
In the user mode:
6. Set the language displayed on the
LCD.
7. Reset the LAN settings.
8. Perform print head alignment.
9. Print via USB connection.
10. Copy.
11. Perform direct printing from a
digital camera (PictBridge).
Absorber kit (1) Operation panel cover
(2) Side cover R
(3) Logic board ass'y
(4) Operation panel unit (together with the LCD unit)
(5) Operation rear top cover
(6) Side cover L
(7) Scanner stay
(8) Scanner unit (together with the document cover
unit)
(9) Main case
(10) Sub case unit and ASF cover unit
(11) Printer unit from the bottom case
Carriage unit (1) to (10) Same as for the absorber kit procedures.
(11) Logic board ass'y
(12) Right chassis (together with the card board ass'y
and PictBridge board unit)
(13) Timing slit strip film
(14) Carriage rail
(15) Carriage unit
- Keep the timing slit strap (carriage encoder film) free
In the service mode:
1. Reset the ink absorber counter.
[See 3-3. Adjustment and Settings
in Service Mode, for details.]
After the ink absorber counter is
reset, the counter value is printed
automatically.
1. Apply grease to the sliding
portions of the carriage rail.
[See 3-4. Grease Application, for
details.]
In the service mode:
2. Print the integrated inspection
pattern.
[See 3-3. Adjustment and Settings
from stain or damage. When returning the strap, make
16 / 62
sure of its orientation (left and right, front and back).
- See 2-2. Disassembly & Reassembly Procedures, (7)
Carriage unit removal, for details.
in Service Mode, for details.]
In the user mode:
3. Perform automatic print head
alignment.
Switch
system unit
Paper feed
motor
(1) to (10) Same as for the absorber kit procedures.
(11) PE sensor board ass'y
(12) ASF unit
(13) Logic board ass'y
(14) Right chassis
(15) Front chassis
(16) Main chassis (together with the carriage unit and
pressure roller ass'y)
(17) Spur unit
(18) Platen unit
(19) Cassette feed roller unit
(20) Duplex paper feed roller unit
(21) Cassette feed guide
(22) Paper guide unit
(23) Paper feed roller unit
(24) Switch system unit or paper feed motor
- The screws securing the paper feed motor are allowed
to be loosened only for paper feed motor replacement.
(DO NOT loosen them in any other cases.)
1. Adjust the paper feed motor.
[See 3-5. Special Notes on
Servicing, (2) Paper feed motor
adjustment, for details.]
In the service mode:
2. Print the integrated inspection
pattern.
Platen unit (1) to (10) Same as for the absorber kit procedures.
(11) PE sensor board ass'y
(12) ASF unit
(13) Logic board ass'y
(14) Right chassis
(15) Front chassis
(16) Main chassis (together with the carriage unit)
(17) Spur unit
(18) Platen unit
Spur unit (1) to (10) Same as for the absorber kit procedures.
(11) PE sensor board ass'y
(12) ASF unit
(13) Logic board ass'y
(14) Right chassis
(15) Front chassis
(16) Main chassis (together with the carriage unit)
(17) Spur unit
In the service mode:
1. Perform LF / Eject correction
(only when uneven printing or
streaks appear on printouts after
replacement).
[See 3-3. Adjustment and Settings
in Service Mode, for details.]
2. Print the integrated inspection
pattern.
In the service mode:
1. Print the integrated inspection
pattern.
2. Perform LF / Eject correction
(only when uneven printing or
streaks appear on printouts after
replacement).
[See 3-3. Adjustment and Settings
in Service Mode, for details.]
Purge drive
system unit
(1) to (10) Same as for the absorber kit procedures.
(11) PE sensor board ass'y
(12) ASF unit
(13) Logic board ass'y
In the service mode:
1. Print the integrated inspection
pattern.
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