Canon imagePRESS C850, imagePRESS C650, imagePRESS C750, ImagePRESS C65 Quick Manual

Quick Guide
Asia/Oceania
Read this guide rst.
Please read this guide before operating this product. After you finish reading the guide, store it in a safe place for future reference.
You can access http://canon.com/oip-manual to read the User’s Guide that describes all functions of this machine.
imagePRESS C850/C750/C650
Practical Features
Auto Gradation Adjustment for Various Paper Types
The Auto Adjust Gradation function adjusts the gradation, density, and color tone of images, and only requires you to scan the test page. This function can be used for various weights of paper so that a high quality print result can be obtained in different paper types.
"Adjustment for Image Quality and Finishing (Calibration)" in the
User's Guide
Achieve High Quality Color Reproduction with Auto Color Tone Correction
Compared to the Auto Adjust Gradation function, which adjusts CMYK, the Auto Correct Color Tone function adjusts mixed colors that are expressed with multiple toner. By using these functions together, you can perform the precise color adjustment.
"Adjustment for Image Quality and Finishing (Calibration)" in the
User's Guide
Optimum Print Result for Each Paper Type
Paper information, which includes the basis weight, finish, fixing, and curl correction level, can be registered as the paper characteristics. As the detailed information can be specified for each different paper type, you can obtain the fine print result with considering the paper characteristics. This function is also effective for improving paper conveyance and print quality.
"Paper Type Management" in the User's Guide
Curl Correction for Stable Paper Conveyance
The machine constantly corrects the paper curl which occurs due to the pressure applied when toner is fixed. Moreover, by correcting the paper curl during outputting, the machine reduces the risk of a paper jam, and achieves the stable paper conveyance. The curl correction can be specified for each paper type you want to use.
"Adjustment for Image Quality and Finishing (Calibration)" in the
User's Guide
"Paper Type Management" in the User's Guide
Easy Operation for Adjusting Image Position
You can adjust the image positions easily with this machine. All you need is measuring marks on the test page and then entering the measured values on the touch panel display. After that, the machine will automatically adjust the image positions. You can make the complicated adjustment easily by entering values for each edge of front and back sides on a single screen.
"Paper Type Management" in the User's Guide
Quick Access to Frequently Used Settings
Different settings are required, depending on the printing purpose or paper types, but accessing setting items located in various menus every time is a quite complicated operation. In this case, register frequently used settings in "Settings/Registration Shortcut" button. You can directly access to the setting screen with this button and save the effort to search necessary setting items.
"Settings/Registration" in the User's Guide
Alternative Settings for Your Needs, "Productivity" or "Quality"
You can set a priority to either print productivity or image quality. For instance, select "Productivity Priority" when printing a large number of documents to achieve speedy printing. On the other hands, select "Quality Priority" when printing documents which contain many pictures to obtain precisely printed images. This function can be set for each paper type to suit your various needs for printing.
"Settings/Registration" in the User's Guide
Contents
Thank you for purchasing this Canon product. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. For more information on the detailed settings for the functions, see the User's Guide. After reading this manual, store it in a safe place for future reference.
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Control Panel (Upright Control Panel-G1) . . . . . . . . . . . . . . . . . . . . .8
Status Monitor/Cancel Screen . . . . . . . . . . . . . . . . . . . . . 10
How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . 11
Turning ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Shutting Down the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Available Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Registering Paper Types in the Paper Database . . . . . . . . . . . . . . .14
Loading Paper into the Paper Drawer . . . . . . . . . . . . . . . . . . . . . . . .15
Selecting Paper Types from the Paper Database . . . . . . . . . . . . . .16
Cleaning and Maintenance . . . . . . . . . . . . . . . . . . . . . . . .17
Cleaning the Platen Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Cleaning the Original Scanning Area . . . . . . . . . . . . . . . . . . . . . . . . .17
Cleaning the Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Automatic Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Cleaning the Inside of the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . .19
Refreshing the Fixing Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Cleaning the Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Clearing Paper Jams and Staple Jams . . . . . . . . . . . . . . . . . . . . . . . .24
Reducing the Frequency of Paper Jams . . . . . . . . . . . . . . . . . . . . . .24
When an Error Message Is Displayed . . . . . . . . . . . . . . . . . . . . . . . . .25
Contacting Your Local Authorized Canon Dealer . . . . . . . . . . . . .26
If Memory Becomes Full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
If the Main Power Does Not Turn ON . . . . . . . . . . . . . . . . . . . . . . . . .27
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Symbols Used in This Manual
Indicates a warning concerning operations that may lead to death or injury to persons if not
WARNING
CAUTION
IMPORTANT
NOTE
OPTION
performed correctly. To use the machine safely, always pay attention to these warnings.
Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the machine safely, always pay attention to these cautions.
Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine or property.
Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.
Indicates an optional product which can be used with this machine.
Keys and Buttons Used in This Manual
Control Panel Keys: Key Icon
The followings are examples of how keys and
buttons are expressed in this manual.
Touch Panel Display Keys: [Key Name]
Buttons on Computer Operation Screens: [Button
[Copy]

 [Close]
Name] [OK], [Add], [Cancel]
Illustrations Used in This Manual
Illustrations used in this manual are those displayed when the imagePRESS C850 has the following optional equipment attached to it: the Duplex Color Image Reader Unit-K1, Upright Control Panel-G1, and Copy Tray-R2.

Parts and Their Functions

This section provides you with the names and functions of all the parts of the machine. The keys and display on the control panel are also described. Read this section to use the machine’s various functions smoothly.
"Optional Products" in the User's Guide

External View

6
123
5
4
1 USB Port (1)
Use to connect memory media to the machine via USB.
7
8
9
10
6 LAN Port
Use a LAN cable to connect the machine to a network.
2 Upright Control Panel-G1
Includes the keys, touch panel display, and indicators required for operating the machine.
3 Main Power Switch
Press to the "|" side to turn ON the power.
4 Main Unit’s Right Cover
Open this cover when clearing a paper jam inside the main unit.
5 Paper Drawer
Holds up to 500 sheets of paper (80 g/m2).
6
7 USB Port (2)
Use the USB port to connect external hard disks and other devices to the machine.
8 USB Connector
Use a USB cable to connect the machine to a computer.
9 Breaker
Detects excess current or leakage current.
10 Test Button
Press this button to test the circuit breaker.

Internal View

6
Parts and Their Functions
1
5
1 Toner Cartridge
This cartridge contains toner. Pull out this cartridge when replacing it with a new one.
2 Front Cover
Open this cover to clear a paper jam in the fixing transport unit.
3 Toner Replacement Cover
Open this cover to replace the toner cartridge.
4 Fixing Transport Unit
Pull the fixing transport unit out to clear a paper jam.
34
5 Waste Toner Container
Waste toner accumulates in this container. Pull out this container when replacing it with a new one.
6 Left Cover on the Front Side
Open this cover to clear a paper jam or to replace the waste toner container.
2
7

Control Panel (Upright Control Panel-G1)

12 34
19
18
17
1 Processing/Data Indicator
Blinks green when the machine is performing operations, and maintains a steady green light when received data is stored in memory.
2 Error Indicator
Blinks or lights if there is an error in the machine. When the Error indicator blinks, follow the instructions that appear on the touch panel display. When the Error indicator maintains a steady red light, contact your local authorized Canon dealer.
3 Settings/Registration key
Press to register and specify settings.
4 Energy Saver key
Press to set the Energy Saver mode or Sleep mode. The mode activated after pressing the Energy Saver key can be selected beforehand. This key lights when the machine enters either mode. To reactivate the machine, press this key again.
5
6
7
8
9
10111213141516
5 Counter Check key
Press to display the copy and print count totals.
6 Numeric keys
Press to enter numerical values.
7 Clear key
Press to clear entered values or characters.
8 Main Power Indicator
Lights when the main power is turned ON.
9 Edit Pen
Use when operating the touch panel display, such as to enter characters.
10
Stop key
Press to stop a job in progress.
11
Start key
Press to start an operation, such as scanning or copying.
8
12
Reset key
Press to restore the standard settings of the machine.
13
ID (Log In/Out) key
Press to log in/out when a login service such as Department ID Management or SSO-H has been set.
14
Touch Panel Display
The settings screen for each function is shown on this display.
15
Brightness Adjustment Dial
Use to adjust the brightness of the touch panel display.
16
Volume Settings key
Press to display the screen to specify the audible tones for the fax function.
Parts and Their Functions
17
Status Monitor/Cancel key
Press to check the status of jobs or to cancel print jobs. Also, press to check status of the machine, such as checking the amount of paper remaining.
18
Quick Menu key
Press to retrieve favorite functions stored in Quick Menu. Also, if you are using authentication, Quick Menu set for each individual user can be displayed.
19
Main Menu key
Press to return to the Main Menu screen, such as when you want to switch functions.
Setting the Energy Saver mode/Sleep mode to minimize energy consumption
You can save energy consumption by using the Energy Saver mode/Sleep mode when the machine is not being used for a prolonged period of time, such as a lunch time. To use these modes, simply press the control panel. If the machine is idle for a certain period of time, the machine will enter the Sleep mode (Auto Sleep mode). For more information on the mode which activates after information on the Auto Sleep mode, see the User's Guide.
"Basic Operations" > "Energy Saving Features" in the User's Guide
is pressed, and detailed
on
9

Status Monitor/Cancel Screen

If you press , the Status Monitor/Cancel screen appears, and you can confirm the status of jobs and consumables on this screen. By obtaining information, such as the completion time of the current job or the amount of paper remaining, you can perform smooth printing operation without interruption.
Useful situations
When you want to know the completion time of jobs
When you want to check the amount of paper remaining for efficient paper loading
When you want to cancel a job which is registered by mistake
[Job] screen
The [Job] screen enables you to check the status of jobs in the job list. On this screen, you can cancel a job in progress and change the order of waiting jobs to print your job prior to others.
[Paper] screen
You can check the paper information and the remaining amount of paper in all paper sources. You can also specify the paper type for each paper source in [Paper Settings].
[Toner/Other] screen
The remaining amount of toner is displayed in illustrations. You can also check the remaining amount of staples, the amount of punch waste, and the percentage of memory usage.
10

How to Turn ON the Main Power

This section explains how to turn ON the main power.

Turning ON the Main Power

Make sure that the power plug is firmly inserted into the power outlet, and the breaker is turned ON.
Open the main power switch cover.
1
Press the main power switch to the "|" side.
2
The main power indicator on the control panel lights.
IMPORTANT
If you want to turn ON the main power again, wait for at least 10 seconds after the main power and the main power indicator are turned OFF. However, when [Quick Startup Settings for Main Power] is enabled, if you don’t wait more than 20 seconds after the Main Power indicator is turned OFF, quick startup is not performed.
NOTE
The response of the keys and buttons may not be optimal immediately after turning ON the main power of the machine.

Shutting Down the Machine

Do not turn OFF the main power in the following situations
When using the I-Fax function
When the message <Backing up stored data from the Remote UI...> is displayed
When operating scan or print function
Open the main power switch cover.
1
Press the main power switch to the " " side.
2
The main power indicator on the control panel turns OFF.
11

Loading Paper

Load paper by following the procedure below. In this section, A4 custom size paper is used as an example.
Confirmation
Preparation
Operation
Registration
Confirm the paper types that can be loaded.
"Available Paper," on p. 12
Register all paper types you are going to use.
"Registering Paper Types in the Paper Database," on p. 14
Load paper in the paper drawer.
"Loading Paper into the Paper Drawer," on p. 15
Specify the loaded paper size and type for the paper drawer.
"Selecting Paper Types from the Paper Database," on p. 16

Available Paper

This section describes the available paper for this machine. Paper that can be loaded differs, depending on the paper sources. The following description includes the optional products as well as the standard paper drawers. The optional products are indicated with
OPTION
icon.
OPTION
Stack Bypass-B1 Stack Bypass Alignment Tray-C2 Long Sheet Tray-B1
POD Deck Lite-C1
OPTION
OPTION
NOTE
Paper Drawer
Document Insertion Unit-N1
Multi-drawer Paper Deck-C1
OPTION
The optional Envelope Feeder Attachment is required to load envelopes, depending on the type of envelope.
"Basic Operations" > "Available Paper Stock" in the User's Guide
12
OPTION
OPTION
Loading Paper
Paper Drawer
Paper Capacity Upper, middle, and lower decks: 500 sheets (80 g/m2) each
Paper Type Thin 1 to 2, Plain 1 to 2, Heavy 1 to 4, Color, Recycled, Pre-Punched, Transparency, Clear Film, Tab, Bond,
Letterhead, Textured, Vellum, and Envelopes
Paper Size 330 mm x 483 mm, 320 mm x 450 mm (SRA3), 305 mm x 457 mm, A3, B4, A4, A4R, B5, B5R, A5R, Custom Size (100
mm x 148 mm to 330.2 mm x 487.7 mm), and Envelopes
Multi-drawer Paper Deck-C1
Paper Capacity Upper, middle, and lower decks: 2,000 sheets (80 g/m2) each
Paper Type Thin 1 to 2, Plain 1 to 2, Heavy 1 to 6, Color, Recycled, Pre-Punched, Transparency, Clear Film, Labels, Tab, Bond,
Letterhead, Coated, Textured, Vellum, and Envelopes
Paper Size 330 mm x 483 mm, 320 mm x 450 mm (SRA3), 305 mm x 457 mm, A3, B4, A4, A4R, B5, B5R, A5R, Custom
Size(139.7 mm x 182 mm to 330.2 mm x 487.7 mm), and Envelopes
OPTION
Document Insertion Unit-N1
Load paper you want to use as a cover of a booklet in the document insertion unit, such as coated paper.
Paper Capacity Upper and Lower trays: 200 sheets (80 g/m
Paper Type Thin 1 to 2, Plain 1 to 2, Heavy 1 to 6, Color, Recycled, Pre-Punched, Tab, Bond, Letterhead, Coated, Textured, and
Vellum
Paper Size 330 mm x 483 mm, 320 mm x 450 mm (SRA3), 305 mm x 457 mm, A3, B4, A4, A4R, B5, B5R, and Custom Size (182
mm x 182 mm to 330.2 mm x 487.7 mm)
OPTION
2
) each
Stack Bypass-B1
Paper Capacity 100 sheets (80 g/m2)
Paper Type Thin 1 to 2, Plain 1 to 2, Heavy 1 to 6, Color, Recycled, Pre-punched, Transparency, Clear Film, Labels, Tab, Bond,
Paper Size 330 mm x 483 mm, 320 mm x 450 mm (SRA3), 305 mm x 457 mm, A3, B4, A4, A4R, B5, B5R, A5R, Custom Size (100
OPTION
Letterhead, Coated, Textured, Vellum, and Envelopes
mm x 148 mm to 330.2 mm x 487.7 mm), and Envelopes
Long Sheet Tray-B1
Use the Long Sheet Tray-B1 when using long sheets. The Stack Bypass-B1 and Stack Bypass Alignment Tray-C2 are required separately.
Paper Capacity 1 sheet
Paper Type Thin 1, Plain 1 to 2, Heavy 1 to 6, Color, Recycled, Pre-punched, Clear Film, Labels, Bond, Coated, and Vellum
Paper Size Custom Size (100 mm x 148 mm to 330.2 mm x 487.7 mm, 210 mm x 487.8 mm to 330.2 mm x 762 mm)
OPTION
POD Deck Lite-C1
Paper Capacity 3,500 sheets (80 g/m2)
Paper Type Thin 1 to 2, Plain 1 to 2, Heavy 1 to 6, Color, Recycled, Pre-Punched, Transparency, Clear Film, Labels, Tab, Bond,
Paper Size 330 mm x 483 mm, 320 mm x 450 mm (SRA3), 305 mm x 457 mm, A3, B4, A4, A4R, B5, B5R, A5R, Custom Size
OPTION
Letterhead, Coated, Textured, Vellum, and Envelopes
(139.7 mm x 148 mm to 330.2 mm x 487.7 mm), and Envelopes
* For more information on paper that can be loaded, see "Specifications," on p. 28.
13

Registering Paper Types in the Paper Database

Register all paper types you are going to use with this machine. You can register paper types by selecting paper types from the Paper Database.
NOTE
If you load paper which is already registered in the machine, such as plain or recycled paper, this step is not necessary. Proceed to the next step "Loading Paper into the Paper Drawer".
Press .
1
Press [Preferences] [Paper Settings] [Paper Type Management Settings].
2
Press [Paper Database].
3
Select the paper type from the list press [OK].
4
Confirm that the selected paper type is displayed in
5
the <Paper Type Management Settings> screen press [OK].
If the desired paper type is not listed in the Paper Database, select and duplicate a paper type that closely matches the characteristics of the desired paper type, and then change the necessary settings.
"Paper Type Management" in the User's Guide
14

Loading Paper into the Paper Drawer

Open the paper drawer.
1
Gently pull out the paper drawer until it stops.
Adjust the position of the paper drawer guides.
2
Slide each guide while squeezing it on the top to align for the desired paper size.
Load the paper stack into the paper drawer.
3
1
Load the paper stack against the right wall of the paper drawer.
2
Gently push the paper drawer back into the machine until it clicks into place in the closed position.
Loading Paper
NOTE
Make sure to fan the paper stack, and align the edges before loading paper.
Curled paper must be straightened out prior to use.
Make sure that the height of the paper stack does not exceed the loading limit mark (
When loading pre-punched paper, transparencies/clear film, tab paper, and envelopes, make sure to load paper in an appropriate orientation as the paper orientation differs, depending on the paper source.
"Maintenance" > "Loading Paper" in the User's Guide
).
15

Selecting Paper Types from the Paper Database

Select the loaded paper type from the Paper Database.
Press .
1
Press [Preferences] [Paper Settings] [Paper Settings].
2
Select the paper source in which you loaded paper
3
press [Set].
If you load paper other than standard paper, select [Custom Size] or [Envelope].
Select the loaded paper type from the list press [OK].
4
16
Confirm that the selected paper type is displayed in
5
<Details of Selected Paper>  press [OK].

Cleaning and Maintenance

For optimum operation of the machine, we recommend to clean and check the machine regularly.

Cleaning the Platen Glass

If originals cannot be scanned properly, follow the cleaning procedure below. Clean with a cloth which is wrung after being dampened in water, and then clean with a soft and dry cloth. Use the provided glass cleaning cloth for simple cleaning.
Clean the Platen Glass.
1
Clean the platen glass and the underside of the feeder.

Cleaning the Original Scanning Area

If originals which are fed from the feeder cannot be scanned properly, follow the procedure below.
Press .
1
Press [Adjustment/Maintenance] [Maintenance] [Original Scanning Area Cleaning
2
Method].
Follow the cleaning instructions on the touch panel display.
3
17

Cleaning the Feeder

If originals which are fed from the feeder become dirty, follow the cleaning procedure below. Clean with a cloth which is wrung after being dampened in water, and then clean with a soft and dry cloth. Use the provided glass cleaning cloth for simple cleaning.
Clean the original scanning area.
1
Open the feeder and clean the original scanning area (thin glass strip).
Open the covers.
2
1
Pull the lever above the feeder, and open the cover.
1
2
2
Open the inside cover.
Clean the original scanning area of the feeder.
3
Close the covers.
4
1
Close the inside cover.
1
2
2
Close the cover.
18
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