Canon imagePRESS A3200 Installation And Service Manual
Canon imagePRESS Server A3200
Installation and Service Guide
A guide for service technicians
for the
Canon imagePRESS C7010VP/C7000VP/
C6010VP/C6000VP/C6010/C6000
Replacement parts and specifications are
subject to change. For the most current
parts list, contact your authorized service/
support center.
EFI Part Number: 45093847
30 September 2010
© 2010 Electronics for Imaging, Inc.
This documentation is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in
any form or by any means for any purpose without express prior written consent from Electronics for Imaging, Inc. (“EFI”),
except as expressly permitted herein. Information in this documentation is subject to change without notice and does not
represent a commitment on the part of EFI. The documentation is further covered by “Legal Notices” distributed with this
product, which can be found on the User Documentation CD. The documentation may be provided in conjunction with EFI
Software (“Software”) and any other EFI product described in the documentation. The Software is furnished under license and
may only be used or copied in accordance with the terms of the Software License Agreement, which can be found in the
“Legal Notices” distributed with this product.
CONTENTS
CONTENTS
CONTENTS 3
PREFACE 11
imagePRESS Server media pack 11
About the documentation 12
Service documentation 12
Customer documentation 12
About this guide 13
About the illustrations in this guide 14
Terminology and conventions 14
Precautions 17
Tools you will need 22
INTRODUCTION 23
Features 23
How the imagePRESS Server operates 24
Print options 26
INSTALLATION 27
Installation sequence 27
Checking the customer site 29
Setting customer expectations 31
Unpacking the imagePRESS Server 32
Connecting the imagePRESS Server 35
Connecting power and the dongle 36
Connecting to the copier 36
Connecting to the network 40
Starting the imagePRESS Server for the first time 41
Completing the installation 43
CONTENTS 4
USING THE IMAGEPRESS SERVER 44
Using the imagePRESS Server Control Panel 44
Activity light 45
Buttons 45
Commands 45
Using the copier touch panel 46
Printing imagePRESS Server pages 49
Network status LEDs 50
Starting, shutting down, restarting, and rebooting 51
SERVICE PROCEDURES 53
Overview 53
imagePRESS Server overview diagrams 54
Accessing internal components 59
Shutting down the system 59
Opening the imagePRESS Server 60
Removing and replacing boards 66
Copier interface board 67
Graphics board 69
User interface board 71
Motherboard 75
Motherboard jumpers 77
Removing the motherboard 78
Replacing the motherboard 83
Replacing parts on the motherboard 96
Motherboard battery 96
Clearing the CMOS 98
DIMMs 99
Motherboard CPUs 102
Fans 107
Front fan 108
Back fan 111
CONTENTS 5
Power supply 113
Hard disk drives 118
Servicing HDDs inside the imagePRESS Server 119
Servicing HDDs inside the security Enclosure 123
Switch bank assembly 124
DVD drive 128
Restoring and verifying functionality after service 130
SYSTEM SOFTWARE 132
Overview 132
Installing system software 133
System updates 138
Fiery Clone Tool 138
TROUBLESHOOTING 139
Troubleshooting process 139
Preliminary on-site checkout 140
Checking interface cables 141
Checking internal components 142
Inspecting the system 143
Normal startup sequence 148
Error messages and conditions 149
Clearing the CMOS 171
Diagnostic tools 172
Video Diagnostics 172
Test E-mail 173
CONTENTS 6
SPECIFICATIONS 174
Hardware features 174
Physical specifications 174
Networking and connectivity 174
User software 175
Safety and emissions compliance 175
SERVICING A SYSTEM WITH FURNITURE 176
Procedures 176
INDEX 187
LIST OF FIGURES
LIST OF FIGURES
LIST OF FIGURES 7
FIGURE 1: Printing system 24
FIGURE 2: imagePRESS Server functional diagram 25
FIGURE 3: Summary of installation steps and references 28
FIGURE 4: Space requirements 29
FIGURE 5: Contents of imagePRESS Server shipping box 34
FIGURE 6: imagePRESS Server connections 35
FIGURE 7: Copier interface cable connectors 37
FIGURE 8: Copier and imagePRESS Server cable connections 38
FIGURE 9: Straight-through and crossover Ethernet cables 40
FIGURE 10: imagePRESS Server power switch 41
FIGURE 11: imagePRESS Server power button 42
FIGURE 12: The imagePRESS Server Control Panel 44
FIGURE 13: Front and back panels 54
FIGURE 14: imagePRESS Server back and side views 55
FIGURE 15: Exploded view of imagePRESS Server components 56
FIGURE 16: Data cable connections in the imagePRESS Server 57
FIGURE 17: Power cable connections in the imagePRESS Server 58
FIGURE 18: Removing/replacing the left or right panel 62
FIGURE 19: Removing the upper faceplate 63
FIGURE 20: Removing/replacing the front panel 64
FIGURE 21: Removing/replacing the top panel 65
FIGURE 22: Diagram of copier interface board (component side) 67
FIGURE 23: Diagram of the user interface board (front and back) 71
FIGURE 24: Removing/replacing the user interface board 72
LIST OF FIGURES 8
FIGURE 25: Removing/replacing the UIB buttons 73
FIGURE 26: Diagram of the imagePRESS Server motherboard 76
FIGURE 27: Removing the motherboard tray 80
FIGURE 28: Removing the motherboard from the tray 81
FIGURE 29: Installing the motherboard tray 85
FIGURE 30: Connecting the single-use dongle 88
FIGURE 31: Motherboard battery 97
FIGURE 32: Motherboard DIMM sockets 99
FIGURE 33: Releasing a DIMM 101
FIGURE 34: CPU, socket, and cooling assembly 102
FIGURE 35: Removing/replacing the CPU cooling assembly 104
FIGURE 36: Replacing a CPU 105
FIGURE 37: Removing/replacing the front fan assembly 108
FIGURE 38: Removing/replacing the front fan from the bracket 109
FIGURE 39: Removing/replacing the back fan 111
FIGURE 40: Installing the fan grille 112
FIGURE 41: Removing/replacing the power supply 116
FIGURE 42: imagePRESS Server hard disk drives (HDDs) 119
FIGURE 43: Removing/replacing the HDD 120
FIGURE 44: Removing/replacing the HDD bracket 121
FIGURE 45: Removing/replacing the component sled 125
FIGURE 46: Removing/replacing the switch bank assembly 126
FIGURE 47: Removing/replacing the DVD drive 128
FIGURE 48: imagePRESS Server verification steps 131
FIGURE 49: Troubleshooting the system 139
FIGURE 50: Back panel of imagePRESS Server 141
FIGURE 51: Normal startup sequence 148
FIGURE 52: imagePRESS Server installed on the furniture 176
LIST OF FIGURES 9
FIGURE 53: Removing the cable cover and monitor cables 177
FIGURE 54: Loosening the stability bracket 178
FIGURE 55: Removing the left panel 179
FIGURE 56: Loosening the monitor pole 180
FIGURE 57: Removing the monitor pole assembly 181
FIGURE 58: Routing the cables through the access cutout 182
FIGURE 59: Tightening the monitor pole assembly 183
FIGURE 60: Installing the left panel 184
FIGURE 61: Locking the stability bracket 185
FIGURE 62: Installing the cable cover 186
PREFACE
PREFACE 11
The Installation and Service Guide is intended for authorized Canon imagePRESS
Server A3200 and Canon imagePRESS C7010VP/C7000VP/C6010VP/C6000VP/C6010/
C6000 service technicians installing or servicing the Canon imagePRESS Server A3200.
If you are not an authorized service technician, do not attempt to install or service the
Canon imagePRESS Server A3200. Electronics for Imaging, Inc. does not warrant the
performance if installed or serviced by non-authorized personnel.
NOTE: The term “imagePRESS Server” is used throughout this guide to refer to the
Canon imagePRESS Server A3200. The term “copier” is used to refer to the Canon
imagePRESS C7010VP/C7000VP/C6010VP/C6000VP/C6010/C6000.
imagePRESS Server media pack
The imagePRESS Server media pack contains the following:
• System Software DVD1, for service use only
• System Software DVD2, for service use only
• Fiery Options Utility DVD, for service use only
•User Software DVD
• User Documentation CD
• Canon Utility and technician-related CDs and documentation
•Printed We lc om e
•Printed Secure Erase Administration Guide
•Printed Release Notes
• AutoCal Grayscale strip
In addition, separate media packs contain the Acrobat/PitStop media and the Fiery Clone
Tool DVD.
PREFACE 12
About the documentation
The documentation for the imagePRESS Server is described in the following sections.
Service documentation
The scope of the Installation and Service Guide is limited to describing how to install
imagePRESS Server hardware and system software and service the imagePRESS Server.
The “Troubleshooting” chapter focuses on individual hardware components of the
imagePRESS Server hardware, as well as the imagePRESS Server connection to the network
and copier.
Details about the copier, network, remote computers, software applications, and Microsoft
Windows XP Professional for Embedded Systems (FES) are beyond the scope of this guide.
For details on the content, terminology, and conventions of this guide, see the sections
beginning on page 13.
Customer documentation
Customer documentation (also known as “user documentation”) is designed primarily for
users and administrators. It also has information that may be useful to service technicians;
therefore, cross-references to the customer documentation are included in the Installation and
Service Guide.
User documentation can be accessed in the following ways:
• Service technicians can access the documentation from the User Documentation CD.
• Client users can access documentation from the User Documentation CD. If the user
documentation has been installed on the imagePRESS Server hard disk drives and shared,
client users can also access documentation via a shared network folder.
The documents are provided as Adobe Acrobat PDF (Portable Document Format) files,
which are indexed and cross-referenced. In addition, some imagePRESS Server utilities (such
as Command WorkStation) offer built-in Help.
For a complete description of the imagePRESS Server user documentation, see We lc om e.
PREFACE 13
About this guide
The Installation and Service Guide is divided into the following chapters:
• Preface
Provides general information about this guide and information that you should know
before you attempt to install or service the imagePRESS Server.
• Introduction
Provides general information about the imagePRESS Server.
• Installation
Provides detailed instructions for checking the customer site and unpacking, installing,
and connecting the imagePRESS Server.
• Using the imagePRESS Server
Provides an overview of the imagePRESS Server functions.
• Service Procedures
Describes removal and replacement procedures for imagePRESS Server components.
• System Software
Provides detailed instructions for installing system software on the imagePRESS Server.
• Troubleshooting
Identifies the source of common problems and suggests ways of correcting problems.
• Specifications
Summarizes the hardware and networking features of the imagePRESS Server controller.
• Servicing a System with Furniture
Provides assembly and disassembly instructions for systems mounted on the optional
furniture with the optional monitor attached.
NOTE: The imagePRESS Server Installation and Service Guide is not intended for customer
use. Do not leave the Installation and Service Guide at the customer site after servicing the
imagePRESS Server.
PREFACE 14
About the illustrations in this guide
Illustrations reflect the current shipping version of the imagePRESS Server at the time of
publication. Components shown in these illustrations are subject to change. To obtain
information about any imagePRESS Server components that do not match the illustrations in
this guide, contact your authorized service/support center.
Terminology and conventions
The following sections explain the terminology and conventions used throughout this guide.
Service technician
In this guide, responsibilities attributed to the service technician include the following:
• Unpacking, installing, and connecting the imagePRESS Server
• Servicing the imagePRESS Server components
Network administrator
Based on pre-sale arrangements and the evaluation of the authorized analyst, the service
technician may be required to configure some TCP/IP settings for Ethernet and the
connection to the Command WorkStation application installed on the imagePRESS Server.
The term “network administrator,” as used in this guide, refers to a specific person at the
customer site, the service technician, or the authorized analyst.
In this guide, responsibilities attributed to the network administrator include the following:
• Verifying the customer site is network-ready
• Configuring imagePRESS Server Network Setup options
• Configuring the connection between the imagePRESS Server and the
Command WorkStation application installed on the imagePRESS Server
• Installing the user software shipped with the imagePRESS Server onto the networked
Windows and Apple Mac OS computers that will print to it
• Configuring the connection between each remote computer and the imagePRESS Server
PREFACE 15
imagePRESS Server components
NOTE: Replacement parts and specifications are subject to change. When ordering
replacement parts, refer to the current parts list maintained by your authorized service/
support center. Install the correct parts as directed by your service/support center.
The following terms are used throughout this guide when discussing imagePRESS Server
components:
• The terms “replace” and “replacing” are typically used to mean reinstallation of existing
components. Install new components only when necessary.
• The term “Control Panel” refers to the area at the top of the imagePRESS Server,
including the green/red/amber activity lights, the display window (LCD—liquid crystal
display), and the buttons to the left and right of the display window.
• The term “LCD” refers to the display window of the imagePRESS Server Control Panel.
• The term “DVD drive” refers to the imagePRESS Server DVD-RW drive.
• The term “system software” refers to the following software installed on the
imagePRESS Server hard disk drives (HDDs):
– Windows XP Professional for Embedded Systems (FES) operating system and
imagePRESS Server Server Software (System Software DVD1)
– User Software (System Software DVD2)
• The term “Windows XP Professional (FES)” is used throughout this guide to refer to
Windows XP Professional for Embedded Systems.
For other terms used to identify components of the imagePRESS Server, see the reference key
in Figure 15 on page 56.
PREFACE 16
Connectors and components labeled “not used”
Connectors and components labeled “not used” are disabled or are not used in the standard
imagePRESS Server configuration.
Manual conventions
References to imagePRESS Server user documentation, such as Configuration and Setup,
are displayed in italics. The user documentation files are located on the User Documentation
CD.
NOTE:
The note indicator highlights important messages and additional information.
The WARNING format indicates a warning concerning operations which, if not performed
correctly, may lead to death or injury. To use the imagePRESS Server safely, always pay
attention to these WARNINGs.
The CAUTION format indicates a caution concerning operations which, if not performed
correctly, may lead to injury. To use the imagePRESS Server safely, always pay attention to
these CAUTIONs.
The IMPORTANT format indicates operational requirements and restrictions. To operate
the imagePRESS Server correctly and avoid damage to the imagePRESS Server or other
property, be sure to read the IMPORTANT items carefully.
imagePRESS Server Control Panel screen messages and commands referenced in the text of
this guide appear in the
Officina Sans typeface.
Precautions
1. Avoid pressing the surface of the LCD.
2. Use a soft cloth moistened with Lens and Mirror Cleaner to clean the surface of the
3. Handle the imagePRESS Server LCD window with care.
4. WARNING: Never lift the print server by grasping the top panel. The top panel does not
PREFACE 17
Always observe the following general precautions when installing and servicing the
imagePRESS Server:
Applying pressure to the LCD window will cause it to change color.
imagePRESS Server display window.
Other solvents, such as water, may damage the polarizer on the display window.
If the imagePRESS Server LCD window breaks and the liquid crystal inside leaks out, avoid
contact with it. If you do come in contact with the liquid crystal, wash it off your skin with
soap and water immediately.
support the weight of the system.
AVERTISSEMENT: Ne jamais soulever le serveur d'impression par sa partie supérieure : celle-ci ne peut pas supporter le
poids du système.
AVVERTENZA: Il server di stampa non deve essere mai sollevato afferrandolo dal pannello superiore, in quanto
quest'ultimo non può sostenere il peso dell'intero sistema.
WARNUNG: Heben Sie den Druckserver nicht an der oberen Gehäuseabdeckung an. Die obere Gehäuseabdeckung ist
nicht dafür ausgelegt, das Gesamtgewicht des Systems zu tragen.
ADVERTENCIA: No levante nunca el servidor de impresión agarrándolo por el panel superior. El panel superior no
soporta el peso del sistema.
AVISO: Nunca erga o servidor de impressão pelo painel superior. O painel superior não suporta o peso do sistema.
WAARSCHUWING: Til de afdrukserver nooit op door het bovenpaneel vast te nemen. Het bovenpaneel kan het gewicht
van het systeem niet dragen.
PREFACE 18
5. Always disconnect power before removing or opening the imagePRESS Server.
6. When connecting or disconnecting the power cable:
• Only use the power cable that shipped with the imagePRESS Server or an appropriate
replacement power cable available from an authorized provider.
• Always disconnect the power cable from the imagePRESS Server before opening the
system and servicing internal components.
• Do not pull on the power cable when unplugging the imagePRESS Server. Pull the plug
instead.
• Do not place objects on the power cable. Place the power cable away from foot traffic.
• Do not tamper with or disable the power cable grounding plug.
• Do not use a 3-prong adapter in a 2-hole ungrounded outlet.
• Do not use an extension cord.
• Do not plug the imagePRESS Server into a circuit with heating or refrigeration equipment
(including water dispensers).
• Do not plug the imagePRESS Server into a switchable power outlet. This can result in the
imagePRESS Server being turned off accidentally.
PREFACE 19
7. Follow standard ESD (electrostatic discharge) precautions while working on the internal
components of the imagePRESS Server.
Static is always a concern when servicing electronic devices. It is highly unlikely that the area
around the copier and the imagePRESS Server is static-free. Carpeting, leather-soled shoes,
synthetic clothing fibers, silks, and plastics may generate a static charge of more than 10,000
volts. Static discharge is capable of destroying the circuits etched in silicon microchips, or
dramatically shortening their life span. By observing standard precautions, you may avoid
extra service calls and save the cost of a new board.
When possible, work on a ground-connected antistatic mat. Wear an antistatic grounding
strap, grounded at the same place as the antistatic mat. If that is not possible, do the
following:
• Attach a grounding strap to your wrist. Attach the other end to a good ground.
• When you unpack the imagePRESS Server from the carton for the first time, touch a
metal area of the copier to discharge the static on your body.
• Before you remove any of the imagePRESS Server panels and handle internal components,
touch a metal part of the imagePRESS Server.
• Leave new electronic components inside the antistatic bags until you are ready to install
them. When you remove components from an antistatic bag, place them on a grounded
antistatic surface, component-side up.
• When you remove an electronic component, place it into an antistatic bag immediately.
Do not walk across a carpet or vinyl floor while carrying an unprotected board.
8. Use care when handling parts of the imagePRESS Server, as some edges on the unit may be
sharp. For example, be careful when:
• Accessing the hard disk drives, DVD drive, power and reset buttons, and front USB ports
• Plugging in cables at the back of the unit
9. Handle printed circuit boards by their opposing edges only and avoid touching the contacts
on the edge of the board.
10. Never set a cup of coffee—or any liquid—on or near the imagePRESS Server or copier.
11. Avoid installing third-party applications onto the imagePRESS Server. Third-party
applications are not supported and can cause system problems. Although virus-protection
software is permitted on the imagePRESS Server, you should run virus scans only when the
imagePRESS Server is in Idle mode (not spooling, processing, or printing any jobs).
12. Do not change the Windows XP Professional (FES) preference settings.
Depending on the changes made, the imagePRESS Server may become unstable or even
unusable. If this occurs, we recommend that you reinstall the imagePRESS Server system
software, which reliably restores the Windows XP Professional (FES) system to its factory
defaults.
PREFACE 20
13. Never alter an existing network without permission.
The imagePRESS Server will probably be connected to an existing Local Area Network
(LAN) based on Ethernet hardware. The network is the link between the customer’s
computer, existing laser printers, and other prepress equipment. Never disturb the LAN by
breaking or making a network connection, altering termination, installing or removing
networking hardware or software, or shutting down networked devices without the
knowledge and explicit permission of the system or network administrator or the shop
supervisor.
14. Unless you are the network administrator, never assign an IP address in imagePRESS Server
Network Setup.
In a DHCP environment, the system assigns the IP address automatically. In a non-DHCP
environment, you should enter only the IP address that has been assigned by the network
administrator. Only the network administrator should assign an IP address to a network
device. Assigning the imagePRESS Server an incorrect IP address may cause unpredictable
errors on any or all devices connected to the network.
Power supply cord notice
The power supply cord is used as the main disconnect device. Ensure that the socket-outlet is
located/installed near the equipment and is easily accessible.
ATTENTION: Le cordon d’alimentation doit être débranché pour une mise hors tension totale du produit. La prise de courant doit
être située ou installée à proximité du matériel et être facilement accessible.
ATTENZIONE: Il cavo di alimentazione deve essere scollegato per interrompere completamente la corrente. Accertarsi che la presa
di corrente si trovi o sia installata vicino alla macchina e sia facilmente accessibile.
ACHTUNG: Der Netzstecker dient zur sicheren Trennung des Gerätes von der Stromversorgung. Stellen Sie sicher, dass
sich die Steckdose in unmittelbarer Nähe des Gerätes befindet und leicht zugänglich ist.
CUIDADO: El cable de alimentación eléctrica se utiliza como dispositivo de desconexión principal. Asegúrese de que el enchufe-
toma esté situado/instalado cerca del equipo y que sea fácilmente accesible.
CUIDADO: O cabo de força é usado como dispositivo principal de desconexão. Assegure-se de que a saída de energia
esteja localizada/instalada próxima ao equipamento e facilmente acessível.
VOORZICHTIG: Het netsnoer moet worden uitgetrokken om de stroomvoorziening te onderbreken. Zorg ervoor dat het
stopcontact zich dicht bij het apparaat bevindt en gemakkelijk toegankelijk is.
PREFACE 21
Lithium battery notice
A danger of explosion exists if the battery is replaced with an incorrect type. Replace a
battery only with the same type recommended by the manufacturer. Dispose of used batteries
according to local regulations.
ACHTUNG: Es besteht Explosionsgefahr, wenn die Batterie durch eine Batterie falschen Typs ersetzt wird. Als Ersatz dürfen nur
vom Hersteller empfohlene Batterien gleichen oder ähnlichen Typs verwendet werden. Verbrauchte Batterien müssen entsprechend
den jeweiligen gesetzlichen Bestimmungen entsorgt werden.
ATTENTION: Il y a risque d’explosion si la pile est remplacée par un modèle qui ne convient pas. Remplacez-la uniquement par le
modèle recommandé par le constructeur. Débarrassez-vous des piles usées conformément aux réglementations locales en vigueur.
ADVARSEL!: Litiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Batteriet må kun udskiftes med et andet batteri af samme
fabrikat og type. Brugte batterier skal bortskaffes i henhold til gældende regler.
VAROITUS: Paristo voi räjähtää, jos se on vaihdetaan väärän tyyppiseen paristoon. Vaihda paristo ainoastaan laitevalmistajan
suosittelemaan tyyppiin. Hävitä käytetty paristo paikallisten määräysten mukaisesti.
ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av
apparatfabrikanten. Brukte batterier kasseres i henhold til lokal lovgivning.
VARNING: Risk för explosion om batteriet byts ut mot en felaktig batterityp! Byt bara ut batteriet mot en batterityp som har
godkänts av tillverkaren. Hantera använda batterier enligt lokal miljölagstiftning.
CUIDADO: Existe peligro de explosión si la batería se sustituye por una batería del tipo incorrecto. Sustituya la batería sólo por una
batería del mismo tipo que recomienda el fabricante. Deseche las baterías usadas respetando la normativa local.
ATTENZIONE: Esiste pericolo di esplosione se la batteria viene sostituita con una di tipo non corretto. Sostituirla solamente con un
tipo raccomandato dal produttore. Lo smaltimento delle batterie usate deve essere eseguito secondo le normative locali.
AVISO: Existe o perigo de explosão se a bateria for substituída por uma do tipo incorreto. Substitua somente por uma do tipo
recomendado pelo fabricante. Descarte as baterias conforme as normas locais.
GEVAAR: Er bestaat ontploffingsgevaar indien de batterij door een verkeerd type wordt vervangen. Vervang de batterij uitsluitend
door hetzelfde door de fabrikant aanbevolen type. Ruim gebruikte batterijen op volgens de plaatselijke voorschriften.
Short circuit protection
This product relies on the building’s installation for short-circuit (overcurrent) protection.
Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A
international) is used on the phase conductors (all current-carrying conductors).
ATTENTION : La protection contre les courts-circuits (surtension) du produit est assurée par l’installation électrique du local où il
est installé. S’assurer qu’un fusible ou un disjoncteur inférieur ou égal à 120 V CA , 15 A aux Etats-Unis (240 V CA, 10 A dans les
autres pays) est utilisé pour les conducteurs de phase (conducteurs de courant).
AVVERTENZA: La protezione contro i short-circuit (sovracorrente) del prodotto dipende dall’impianto elettrico dell’edificio in cui
è installato. Accertarsi che sui conduttori di fase (che portano la corrente) venga utilizzato un fusibile o interruttore non superiore a
120 Vc.a., 15 A negli Stati Uniti (240 Vc.a., 10 A internazzionale).
WARNUNG: Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen
Sie sicher, dass eine Sicherung oder ein Unterbrecher von nicht mehr als 240 V Wechselstrom, 10 A (bzw. in den USA 120 V
Wechselstrom, 15 A) an den Phasenleitern (allen stromführenden Leitern) verwendet wird.
DVERTENCIA: Este producto depende de la instalación del edificio en lo relativo a la protección frente a cortocircuitos
(sobretensión). Asegúrese de utilizar un fusible o un interruptor de circuito que no sea de más de 120 V CA, 15A en EE.UU.
(240 V CA, 10A internacional) en los conductores de fase (todos los conductores que transportan corriente).
ADVERTÊNCIA: Esse produto depende da instalação de proteção contra curto-circuito (sobrecarga) do edifício. Assegure-se de que
um fusível ou disjuntor de até 120 VAC, 15A U.S. (240 VAC, 10 A internacional) seja usado nos condutores de fase (todos os
condutores de corrente).
WAARSCHUWING: Dit apparaat wordt tegen kortsluiting (overstroom) beveiligd via de elektrische installatie van het gebouw.
Zorg ervoor dat de fasegeleiders (alle stroomvoerende geleiders) beveiligd zijn met een zekering of stroomonderbreker met
een maximale capaciteit van 120 V wisselstroom, 15 A in de V.S. (240 V wisselstroom, 10 A internationaal).
PREFACE 22
Tools you will need
In order to install or service the imagePRESS Server, the following tools and parts
are required:
• ESD wrist grounding strap and antistatic mat
• Flathead screwdriver
• #0, #1, and #2 Phillips head screwdrivers
• imagePRESS Server documentation, including the customer media pack and any related
service bulletins
Avoid touching magnetic tools to storage media such as HDDs. Contact between magnetic
tools and magnetic storage media may result in data corruption.
INTRODUCTION
Features
INTRODUCTION 23
The imagePRESS Server adds computer connectivity and highly efficient Adobe PostScript 3
color printing capability to the copier. It is optimized for high-speed network
communications, processing, rasterization, and printing of continuous-tone color and
monochrome pages.
The imagePRESS Server, as an integral part of a color printing system, enables users to:
• Send images over AppleTalk and TCP/IP networks to print on imagePRESS Server
supported devices.
• Spool print jobs and select a printing priority for each job. With remote user software
running on networked Windows and Mac OS computers, users can control spooled print
jobs sent to the imagePRESS Server.
• Print color, grayscale, and black-and-white files.
• Use the Canon imagePRESS C7010VP/C7000VP/C6010VP/C6000VP/C6010/C6000
as a high-resolution color scanner with Fiery Scan software.
• Use over 100 resident fonts (126 Adobe Type 1 PostScript fonts and 10 TrueType fonts),
plus several Adobe Multiple Master fonts used for font substitution when printing PDF
files. Command WorkStation or any third-party LaserWriter downloader, such as the
Adobe Font Downloader, can be used to download additional fonts.
• Use built-in ColorWise color management and NetWise network features.
The imagePRESS Server also supports e-mail printing and the Microsoft version of Internet
Printing Protocol (IPP) for Windows 2000, Windows XP, Windows Server 2003, Windows
Vista, and Windows 7.
INTRODUCTION 24
imagePRESS Server
Copier
Networked computers
or workstations
FIGURE 1: Printing system
The imagePRESS Server is one of several imaging products engineered and manufactured by
Electronics for Imaging, Inc.
How the imagePRESS Server operates
The imagePRESS Server enables the customer to use the copier as a high-performance
networked PostScript color printer. Users at the customer site can print to the
imagePRESS Server from networked Windows computers, Mac OS computers, and
networked UNIX workstations running TCP/IP.
The imagePRESS Server custom-designed boards and system software are responsible for
efficient image processing and printing controls. The main functions of imagePRESS Server
components and software are described in the following paragraphs.
The imagePRESS Server uses a motherboard and a copier interface board to process image
data for printing and scanning images.
The motherboard includes two quad-core Intel Xeon 2.8GHz CPUs that control the image
data transfer to and from the copier interface board and run the interpreter. The interpreter
rasterizes the page description file and compresses the image pattern into memory using
compression technology.
The interpreter outputs compressed raster data through the image frame buffer memory to
the imagePRESS Server copier interface board. The copier interface board decompresses the
image data and sends it to the copier through two copier interface cables. The raster data is
supplied to the copier, which then renders the final image on paper at full rated engine speed.
High-speed DIMMs (dual in-line memory modules) on the motherboard hold the image data
during printing. The imagePRESS Server is configured with 4GB of memory.
INTRODUCTION 25
External devices
Optional
monitor
Dongle
Optional
keyboard
and
mouse
User
interface
board
Graphics
board
BIOS
imagePRESS Server
PCI Express
MCH
USB
interface
SATA
controller
PCI
Express
ICH
CPU 0
CPU 1
Copier
interface
Memory
Memory
Print device
board
Copier
HDDs
DVD drive
Networked
computers
Network interface
10/100/1000Mbps
+3.3/+5/±12V DC
Power supply
AC power
FIGURE 2: imagePRESS Server functional diagram
Print options
The imagePRESS Server allows users to use a variety of applications to create and print pages
of text and/or images. The imagePRESS Server operates over a network.
Printing over a network allows imagePRESS Server users to print documents directly from
the applications in which the documents were created. In addition, the imagePRESS Server
offers an efficient way to print files that are saved in PostScript, Encapsulated PostScript
(EPS), Portable Document Format (PDF), or Tagged Image File Format (TIFF). These files
can be downloaded directly to the imagePRESS Server using Command WorkStation, one of
the remote utilities for the imagePRESS Server.
INTRODUCTION 26
INSTALLATION
Installation sequence
INSTALLATION 27
This chapter includes the following information:
• Checking the customer site
• Unpacking the imagePRESS Server
• Installing the imagePRESS Server
• Connecting the imagePRESS Server cables
• Starting the imagePRESS Server for the first time
• Completing the installation
Familiarize yourself with this chapter before you attempt an installation. The installation
sequence described in this chapter is designed to make your job as easy as possible. Installation
problems are easier to avoid and diagnose if you proceed from the component to the system
level and verify functionality at each stage. Figure 3 on page 28 outlines the recommended
installation procedure for connecting the imagePRESS Server to the copier.
Because the imagePRESS Server is a node on the customer’s computer network, make
sure that you coordinate your scheduled installation with the network administrator at
the customer site. For Network Setup information, refer the network administrator to
Configuration and Setup on the User Documentation CD.
NOTE: You can change the default language preinstalled at the factory using the Configure
tool available through Command WorkStation and WebTools. Launch Configure, specify
the language that you want to display on the imagePRESS Server from Server > General >
Choose Server Language, and then click Apply.
INSTALLATION 28
Mac OS
computers
PC
computers
workstations
Check installation
requirements and verify
site conditions.
If possible, obtain
verification that the
network is operational
(see page 29).
UNIX
imagePRESS Server
Unpack the imagePRESS Server (see page 32).
Connect power and the dongle
(see page 36).
Copier
Connect cables to the copier (see page 36).
Connect to the network (see page 40).
Allow network administrator to perform Network Setup (see
Configuration and Setup on the User Documentation CD.
Networked computers
Complete installation (see page 43).
Remind site administrator to install current user software
on networked computers that print to the
imagePRESS Server (see Printing and Utilities on the
User Documentation CD.
Full imagePRESS Server functionality
FIGURE 3: Summary of installation steps and references
INSTALLATION 29
Checking the customer site
Before you install the imagePRESS Server, check site conditions and inform the customer of
any installation requirements.
Copier readiness
Is the copier configured for use with the imagePRESS Server? (For the proper settings, see
❑
the documentation that accompanies the copier.)
❑ Is there space near the copier for the imagePRESS Server?
Make sure that there is space for the imagePRESS Server. Allow enough space at the back
panel for the cables to route easily and at the side panel so that the imagePRESS Server does
not interfere with use of or service to the copier (such as clearing a paper jam).
20cm+ (8 in.)
20cm+ (8 in.)
FIGURE 4: Space requirements
Does the copier require service or adjustments?
❑
Back panel
imagePRESS Server
Side panel
Print the copier color Test Page before you install the imagePRESS Server.
If the printed image indicates that the copier needs adjustment, inform the customer.
After getting approval, complete the necessary copier service.
INSTALLATION 30
Power
Verify that there is a dedicated 15Amp grounded electrical outlet near the copier for the
❑
imagePRESS Server.
Do not run the imagePRESS Server and the copier on the same circuit.
• Do not use a 3-prong adapter in a 2-hole ungrounded outlet.
• Do not plug the imagePRESS Server into a circuit with heating or refrigeration equipment
(including water coolers).
• Do not plug the imagePRESS Server into a switchable wall outlet. This can result in the
imagePRESS Server being turned off accidentally.
Network
Make sure that the network will be available at the time set for installation.
❑
❑ Verify with the network administrator that the network is functioning before you attach the
imagePRESS Server.
❑ Make sure that the configuration requirements specified in Configuration and Setup on the
User Documentation CD have been met for the remote computers and the network.
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