Canon IMAGECLASS MF5730, IMAGECLASS MF5770, IMAGECLASS MF5750 User Manual

imageCLASS

MF5700 Series

Basic Guide

Manuals for the Machine

The manuals for this machine are divided as follows. Please refer to them for detailed information.
Depending on the system configuration and product purchased, some manuals may not be needed.

Guides with this symbol are printed manuals.

• Setting Up the Machine

• Software Installation

• Setting Up the Machine

• Software Installation

• Network Settings

• Copying and Printing Instructions

• Troubleshooting

• Fax Instructions

• Troubleshooting

• Software Installation and Instructions

• Printing, Scanning and PC Faxing Instructions

• Troubleshooting

• Remote User Interface Instructions

• Network Connectivity and Setup Instructions

Guides with this symbol are PDF manuals included on the

CD-ROM

accompanying CD-ROM. (See footnote.)

Set-Up Instructions

Only for the MF5730/MF5750 models.

Set-Up Instructions

for the Machine

Only for the MF5770 model.

Set-Up Instructions

for Networking and Printing

Only for the MF5770 model.

Basic Guide

(This Manual)

Facsimile Guide

Only for the MF5750/MF5770 models.

Software Guide

Remote UI Guide

Only for the MF5770 model.

Network Guide

Only for the MF5770 model.

CD-ROM

CD-ROM

CD-ROM

Model Name

• F146500 (imageCLASS MF5730)

• F146502 (imageCLASS MF5750)

• F146502 (imageCLASS MF5770)

• The machine illustration on the cover may differ slightly from your machine.

• To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on

your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).

How This Manual Is Organized

Chapter 1

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Chapter 10

Introduction

Paper Handling

Document Handling

Printing from Your Computer

Copying

Scanning

Status Monitor

Maintenance

Troubleshooting

Machine Settings

Chapter 11

Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.

Appendix

Includes the specifications of this machine and the index.

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Messages Displayed in the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

FCC (Federal Communications Commission) . . . . . . . . . . . . . . . . . . . . . . . . . . x

Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

CDRH Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

International Energy Star Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Legal Limitations on the Usage of Your Product and the Use of Images . . . . . xiii

About the Part Containing Mercury (Applicable Only to the USA) . . . . . . . . . . xiii

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix

Other Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix

Chapter 1 Introduction

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

For Canadian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Main Components of the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6

Standby Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8

Energy Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9

Setting the Energy Saver Mode Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9

Restoring from the Energy Saver Mode Manually . . . . . . . . . . . . . . . . . . . . .1-10

iv

Chapter 2 Paper Handling

Print Media Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Printing Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Loading Paper in the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Loading Paper in the Multi-Purpose Feeder . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Loading an Envelope in the Multi-Purpose Feeder . . . . . . . . . . . . . . . . . . . . .2-8

Specifying the Paper Size and Type (Common for Cassette and

Multi-Purpose Feeder). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

Specifying the Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Specifying the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Orientation of the Document and the Paper Loading. . . . . . . . . . . . . . . . . . . 2-12

Selecting the Paper Output Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

Paper Type and Paper Output Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Face Down Paper Output Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

Face Up Paper Output Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

Chapter 3 Document Handling

Document Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Problem Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Scanned Area of a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Setting Up Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Placing a Document on the Platen Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Loading Documents in the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

The Paper Path of the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Chapter 4 Printing from Your Computer

Before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Printing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Chapter 5 Copying

Documents You Can Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Setting Enlarging/Reducing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Enlarging/Reducing Using Preset Copy Ratios . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Enlarging/Reducing Using Custom Copy Ratios . . . . . . . . . . . . . . . . . . . . . . .5-5

v

Improving Copied Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6

Adjusting the Image Quality (Resolution) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6

Adjusting the Exposure (Density) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6

Adjusting Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6

Adjusting Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7

Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8

Collate Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8

When Loading Documents in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8

When Placing a Document on the Platen Glass. . . . . . . . . . . . . . . . . . . . .5-9

2 on 1 Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10

When Loading Documents in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10

When Placing a Document on the Platen Glass. . . . . . . . . . . . . . . . . . . .5-11

Reserve Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12

Chapter 6 Scanning

Before Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Scanning Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

Chapter 7 Status Monitor

Checking the Status of the Jobs Stored in the Machine . . . . . . . . . . . . . . . . .7-1

Confirming and Deleting a Fax Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Confirming Transmission Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3

Confirming and Deleting a Copy Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3

Confirming and Deleting a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

Confirming and Deleting a Report Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5

Chapter 8 Maintenance

Periodic Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Cleaning the Scanning Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Cleaning the ADF Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

When to Replace the Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

Print Yield. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Approximate Print Yield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Handling and Storing the Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Storage Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Storing Partially Used Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7

Recycling Used Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7

The Clean Earth Campaign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8

THE Canon CARTRIDGE RECYCLING PROGRAM . . . . . . . . . . . . . . . . . .8-8

vi

U.S.A. PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9

Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

Shipping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

CANADA PROGRAM-CANADA PROGRAMME . . . . . . . . . . . . . . . . . . . . . .8-12

Replacing the Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-14

Repacking and Transporting Your Machine . . . . . . . . . . . . . . . . . . . . . . . . . .8-17

Carrying the Machine by the Sides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-18

Transporting the Machine by Car. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18

Chapter 9 Troubleshooting

Clearing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Removing Jammed Paper from Inside the Machine . . . . . . . . . . . . . . . . . . . . 9-1

Removing Jammed Paper from the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7

LCD Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-9

Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-12

Copying Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-15

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-16

Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18

Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-19

General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20

If You Cannot Solve the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-21

Chapter 10 Machine Settings

Accessing the Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1

Menu Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2

PAPER SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2

COMMON SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-3

COPY SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-5

PRINTER SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-6

TIMER SETTINGS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-7

Chapter 11 Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-4

vii

Preface

Thank you for purchasing Canon imageCLASS MF5700 Series. Please read this manual
thoroughly before operating the machine in order to familiarize yourself with its capabilities,
and to make the most of its many functions. After reading this manual, store it in a safe place
for future reference.

How to Use This Manual

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.

WARNING

CAUTION

IMPORTANT

NOTE

Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. In order to use the machine
safely, always pay attention to these warnings.

Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. In order to use
the machine safely, always pay attention to these cautions.

Indicates operational requirements and restrictions. Be sure to read
these items carefully in order to operate the machine correctly, and to
avoid damage to the machine.

Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.

Keys Used in This Manual

The following symbols and key names are a few examples of how keys to be
pressed are expressed in this manual. The operation panel keys on the machine
are indicated within brackets.

Start

Press [Start].

Image
Quality

Press [Image Quality].

viii

Messages Displayed in the LCD

The following are a few examples of how messages in the LCD are expressed in
this manual. The messages are indicated within angle brackets.

• If <MEMORY FULL> is displayed, the machine cannot scan the documents.

• <COL.> appears in the LCD.

Illustrations Used in This Manual

Unless otherwise mentioned, illustrations used in this manual are those taken when
no optional equipment is attached to the imageCLASS MF5770.

The model imageCLASS MF5770 is used for illustration purposes in this manual.
When there is any difference between MF5730, MF5750 and MF5770, it is clearly
indicated in the text, e.g., “Only for the MF5770 model.”

ix

Legal Notices

FCC (Federal Communications Commission)

imageCLASS MF5730: Model F146500
imageCLASS MF5750: Model F146502
imageCLASS MF5770: Model F146502

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

(1) This device may not cause harmful interference,

and

(2) this device must accept any interference received, including interference that

may cause undesired operation.

NOTE

This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cable is required to comply with class B limits in Subpart B of Part
15 of the FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise
specified in this manual. If such changes or modifications should be made, you
could be required to stop operation of the equipment.

Canon U.S.A. Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
TEL No. [phone]

x

IMPORTANT

•

This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.

•

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur
le matériel brouilleur du Canada.

Laser Safety

This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser
product under the U.S. Department of Health and Human Services (DHHS)
Radiation Performance Standard according to the Radiation Control for Health and
Safety Act of 1968. Class I levels of laser radiation are not considered to be
hazardous.

Since radiation emitted inside the product is completely confined within protective
housings and external covers, the laser beam cannot escape from the machine
during any phase of user operation. Do not remove protective housings or external
covers, except as directed by this manual.

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration implemented regulations for laser products on August 2, 1976.
These regulations apply to laser products manufactured from August 1, 1976.
Compliance is mandatory for products marketed in the United States.

CAUTION

Use of controls, adjustments or performance of procedures other than those
specified in this manual may result in hazardous radiation exposure.

The label shown below is attached to the laser scanner assembly within the
product.

xi

International Energy Star Program

As an ENERGY STAR® Partner, Canon USA, Inc. has
determined that this product meets the ENERGY STAR
guidelines for energy efficiency.

The International ENERGY STAR
is an international program that promotes energy saving
through the use of computers and other office equipment. The
program backs the development and dissemination of products
with functions that effectively reduce energy consumption. It is
an open system in which business proprietors can participate
voluntarily. The targeted products are office equipment, such as
computers, displays, printers, facsimiles, and copiers. The
standards and logos are uniform among participating nations.

®

Office Equipment Program

Trademarks

Canon, the Canon logo, and imageCLASS are trademarks of Canon Inc.

Other product and company names herein may be the trademarks of their
respective owners.

Copyright

Copyright 2005 by Canon Inc. All rights reserved.

®

No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.

Disclaimers

The information in this manual is subject to change without notice.

CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON
INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES
RESULTING FROM THE USE OF THIS MATERIAL.

xii

Legal Limitations on the Usage of Your Product and the Use of Images

Using your product to scan, print or otherwise reproduce certain documents, and
the use of such images as scanned, printed or otherwise reproduced by your
product, may be prohibited by law and may result in criminal and/or civil liability. A
non-exhaustive list of these documents is set forth below. This list is intended to be
a guide only. If you are uncertain about the legality of using your product to scan,
print or otherwise reproduce any particular document, and/or of the use of the
images scanned, printed or otherwise reproduced, you should consult in advance
with your legal advisor for guidance.

• Paper Money • Travelers Checks

• Money Orders • Food Stamps

• Certificates of Deposit • Passports

• Postage Stamps

(canceled or uncanceled)

• Identifying Badges or Insignias • Internal Revenue Stamps

• Selective Service or Draft Papers • Bonds or Other Certificates of

• Checks or Drafts Issued by

Governmental Agencies

• Motor Vehicle Licenses and

Certificates of Title

• Immigration Papers

(canceled or uncanceled)

Indebtedness

• Stock Certificates

• Copyrighted Works/Works of Art

without Permission of Copyright
Owner

About the Part Containing Mercury (Applicable Only to the USA)

Hg

LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.

xiii

Important Safety Instructions

Please read these instructions thoroughly before operating the machine. As these
instructions are intended to prevent injury to the user or other persons or
destruction of property, always pay attention to these instructions. Also, since it may
result in unexpected accidents or injuries, do not perform any operation unless
otherwise specified in the manual. Improper operation or use of this machine could
result in personal injury and/or damage requiring extensive repair that may not be
covered under your Limited Warranty.

Installation

WAR NING

• Do not install the machine near alcohol, paint thinner, or other flammable

substances. If flammable substances come into contact with electrical parts inside
the machine, it may result in a fire or electrical shock.

• Do not place the following items on the machine. If these items come into contact

with a high-voltage area inside the machine, it may result in a fire or electrical shock.
If these items are dropped or spilled inside the machine, immediately disconnect the
power cord from the power outlet. Then, contact Canon Authorized Service Facilities
or the Canon Customer Care Center.

- Necklaces and other metal objects

- Cups, vases, flowerpots, and other containers filled with water or liquids

xiv

CAUTION

• Do not install the machine in unstable locations, such as unsteady platforms or

inclined floors, or in locations subject to excessive vibrations, as this may cause the
machine to fall or tip over, resulting in personal injury.

• Never block the ventilation slots and louvers on the machine. These openings are

provided for proper ventilation of working parts inside the machine. Blocking these
openings can cause the machine to overheat. Never place the machine on a soft
surface, such as a sofa or rug.

• Do not install the machine in the following locations:

- A damp or dusty location

- A location near water faucets or water

- A location exposed to direct sunlight

- A location subject to high temperatures

- A location near open flames

- A location near devices that contain magnets or generate magnetic fields, such as
speakers

• Avoid poorly ventilated locations.

During use, the machine generates ozone. However, the amount of ozone generated
is not enough to affect the human body. Nevertheless, if the machine is used for a
prolonged period of time in a poorly ventilated room, or when making a large quantity
of prints, be sure to ventilate the room to make the working environment as
comfortable as possible.

• Make sure the machine is approximately 4" (10 cm) away from walls and other

equipment for proper ventilation.

• Make sure the location is not affected by extreme temperature changes, and always

stays between 50°F and 90.5°F (10°C and 32.5°C).

• Make sure the relative humidity of the area is between 20% and 80%.

• Do not use or store the machine outdoors.

Power Supply

WAR NING

• Do not damage or modify the power cord. Also, do not place heavy objects on the

power cord, or pull on or excessively bend it, as this could cause electrical damage
and result in a fire or electrical shock.

• Keep the power cord away from a heat source; failure to do this may cause the power

cord coating to melt, resulting in a fire or electrical shock.

• Do not connect or disconnect the power cord with wet hands, as this may result in

electrical shock.

• Do not connect the power cord to a multiplug power strip, as this may cause a fire or

electrical shock.

• Do not bundle up or tie the power cord in a knot, as this may result in a fire or

electrical shock.

• Insert the power plug completely into the power outlet, as failure to do so may result

in a fire or electrical shock.

• Do not use power cords other than the power cord provided, as this may result in a

fire or electrical shock.

• As a general rule, do not use extension cords. Using an extension cord may result in

a fire or electrical shock. If an extension cord must be used, however, use one rated
for voltages of 120 V AC and over, untie the cord binding, and insert the power plug
completely into the extension cord outlet to ensure a firm connection between the
power cord and the extension cord.

xv

CAUTION

• Do not use power supplies with voltages other than those specified herein, as this

may result in a fire or electrical shock.

• Always grasp the power plug when disconnecting the power cord. Pulling on the

power cord may expose or snap the core wire, or otherwise damage the power cord. If
the power cord is damaged, this could cause current to leak, resulting in a fire or
electrical shock.

• Leave sufficient space around the power plug so that it can be unplugged easily. If

objects are placed around the power plug, you will be unable to unplug it in an
emergency.

• During electrical storms, unplug the power cord from the power outlet. Electrical

storms may cause damage to the machine and result in a fire or electrical shock.

IMPORTANT

•

If dust accumulates around the plug of the power cord when it is connected to a power outlet,
unplug the machine and wipe the plug with a clean, dry cloth.

•

Do not plug the machine into the same circuit with appliances such as an air conditioner,
television or copier. These devices generate an electrical noise, and may interfere with your
machine's operation.

•

Unplug the machine in the following conditions:

- When the power cord or plug is damaged or frayed.

- If liquid has spilled into the machine.

- If the machine has been exposed to rain or water.

- If the machine does not operate normally when you have followed the instructions in the
guides included with your machine. Adjust only those controls that are covered by the
instructions in the guides since improper adjustment of other controls may result in damage
and will often require extensive work by a qualified technician to restore the product to normal
operation.

- If the machine has been dropped or damaged.

- If the machine exhibits a distinct change in performance, indicating a need for servicing.

Handling

WAR NING

• Do not attempt to disassemble or modify the machine. There are high-temperature

• If the machine makes strange noises, or gives off smoke, heat, or strange smells,

• Do not use highly flammable sprays near the machine. If gas from these sprays

xvi

and high-voltage components inside the machine which may result in a fire or
electrical shock.

immediately disconnect the power cord from the power outlet. Then, contact Canon
Authorized Service Facilities or the Canon Customer Care Center. Continued use of
the machine in this condition may result in a fire or electrical shock.

comes into contact with the electrical components inside the machine, it may result
in a fire or electrical shock.

• To avoid damage to the power cord and creating a fire hazard, always disconnect the

power cord and the interface cable when moving the machine. Otherwise, the power
cord or interface cable may be damaged, resulting in a fire or electrical shock.

• Do not drop paper clips, staples, or other metal objects inside the machine. Also, do

not spill water, liquids, or flammable substances (alcohol, benzene, paint thinner,
etc.) inside the machine. If these items come into contact with a high-voltage area
inside the machine, it may result in a fire or electrical shock. If these items are
dropped or spilled inside the machine, immediately disconnect the power cord from
the power outlet. Then, contact Canon Authorized Service Facilities or the Canon
Customer Care Center.

CAUTION

• Do not place heavy objects on the machine, as they may tip over or fall resulting in

personal injury.

• Disconnect the power cord for safety when the machine will not be used for an

extended period of time, such as during consecutive holidays.

• The laser beam can be harmful to human bodies. Since radiation emitted inside the

product is completely confined within protective housings and external covers, the
laser beam cannot escape from the machine during any phase of user operation.
Read the following remarks and instructions for safety.

• Close the platen glass cover gently to avoid catching your hand. Failing to do so may

result in personal injury.

• Do not press down hard on the platen glass cover when using the platen glass to

scan a thick book. This may damage the platen glass and/or result in personal injury.

• Do not subject the machine to strong physical shock or vibration.

• Unplug the machine before moving it.

• Do not lift the machine by any of its attachments.

• If the machine exhibits a distinct change in performance, this indicates a need for

servicing.

Maintenance and Inspections

WAR NING

• When cleaning the machine, disconnect the power cord. Failure to observe these

steps may result in a fire or electrical shock.

• Disconnect the power cord from the power outlet regularly, and clean the area around

the base of the power plug's metal pins and the power outlet with a dry cloth to
ensure that all dust and grime is removed. If the power cord is connected for a long
period of time in a damp, dusty, or smoky location, dust can build up around the
power plug and become damp. This may cause a short circuit and result in a fire.

• Clean the machine using a slightly dampened cloth with a mild detergent mixed with

water. Do not use alcohol, benzene, paint thinner, or other flammable substances.
Check detergent for flammability prior to use. If flammable substances come into
contact with a high-voltage area inside the machine, it may result in a fire or electrical
shock.

xvii

• There are some areas inside the machine which are subject to high-voltages. When

removing jammed paper or when inspecting the inside of the machine, do not allow
necklaces, bracelets, or other metal objects to touch the inside of the machine, as
this may result in burns or electrical shock.

• Do not burn or throw used toner cartridges into open flames, as this may cause the

toner remaining inside the cartridge to ignite, resulting in burns or a fire.

CAUTION

• The toner fixing unit and its surroundings inside the machine may become hot during

use. When removing jammed paper or when inspecting the inside of the machine, do
not touch the toner fixing unit and its surroundings, as doing so may result in burns
or electrical shock.

xviii

• When removing jammed paper or replacing the toner cartridge, take care not to allow

the toner to come into contact with your hands or clothing, as this will dirty your
hands or clothing. If they become dirty, wash them immediately with cold water.
Washing them with warm water will set the toner, and make it impossible to remove
the toner stains.

• When removing paper which has become jammed inside the machine, remove the

jammed paper gently to prevent the toner on the paper from scattering and getting
into your eyes or mouth. If the toner gets into your eyes or mouth, wash them
immediately with cold water and immediately consult a physician.

• When loading paper or removing jammed documents or paper, take care not to cut

your hands on the edges of the documents or paper.

• When removing a used toner cartridge from the machine, remove the cartridge

carefully to prevent the toner from scattering and getting into your eyes or mouth. If
the toner gets into your eyes or mouth, wash them immediately with cold water and
immediately consult a physician.

Consumables

WAR NING

• Do not burn or throw used toner cartridges into open flames, as this may cause the

toner remaining inside the cartridges to ignite, resulting in burns or a fire.

• Do not store toner cartridges or copy paper in places exposed to open flames, as this

may cause the toner or paper to ignite, resulting in burns or a fire.

• When discarding used toner cartridges, put the cartridges in a bag to prevent the

toner remaining inside the cartridges from scattering, and dispose of them in a
location away from open flames.

CAUTION

Keep toner and other consumables out of the reach of small children. If these items
are ingested, consult a physician immediately.

Other Warnings

WAR NING

For cardiac pacemaker users:
This product generates a low level magnetic field. If you use a cardiac pacemaker and
feel abnormalities, please move away from the product and consult a physician.

CAUTION

Follow all warnings and instructions marked on the machine.

xix

Introduction

CHAPTER

This chapter describes the main components, the operation panel and the standby display of
the machine. It also explains how to set the energy saver function.

Customer Support

Your machine is designed with the latest technology to provide trouble-free
operation. If you encounter a problem with the machine's operation, try to solve it by
using the information in Chapter 9, “Troubleshooting,” If you cannot solve the
problem or if you think your machine needs servicing, contact Canon Authorized
Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between
the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to
8:00 P.M. on Saturday. For interactive troubleshooting, e-mail technical support, the
latest driver downloads and answers to frequently asked questions you can also
visit our support site at www.canontechsupport.com.

1

Customer Support

1-1

For Canadian Users

Canon Canada Inc., offers a full range of customer technical support* options:

• For interactive troubleshooting, e-mail technical support, the latest driver

downloads and answers to frequently asked questions (www.canon.ca

1

• Automated interactive telephone support on most current products 24 hours, 7

days a week (1-800-652-2666).

• Free live technical support 9:00 A.M. to 8:00 P.M. EST Monday through Friday

(excluding holidays) for products still under warranty (1-800-652-2666)

• The location of the authorized service facility nearest you (1-800-652-2666)

Introduction

If the problem cannot be corrected by using one of the above technical support
options, repair options are available at the time of your call to the Free live technical
support number above or via the website at www.canon.ca

* Support program specifics are subject to change without notice.

)

1-2

Customer Support

Main Components of the Machine

This section describes the main components of the machine.

Front View

ab

jk

LINE EXT.

a ADF (Automatic Document Feeder)

Holds documents and feeds them automatically
into the scanning unit.

b Document feeder tray

Place documents.

c Document output tray

Documents come out here.

d Document guides

Adjust to the width of documents.

e Operation panel

Controls the machine.

f Output tray

Outputs printouts.

c

d

e

f
g

h
i

g Front cover

Open it when you install the cartridge, or remove
jammed paper.

h Multi-purpose feeder

Used when printing paper one by one manually.

i Cassette

Holds the paper supply.

j Telephone line jack

Connect the telephone cable. (Only for the
MF5750/MF5770 models.)

k External device jack

Connect an external device. (Only for the
MF5750/MF5770 models.)

1

Introduction

Main Components of the Machine

1-3

a

1

b

Introduction

a Platen glass cover

Open it when you place documents on the platen
glass for copying or scanning.

b Platen glass

Place documents.

1-4

Main Components of the Machine

Rear View

a

b

1

c

Introduction

d

e

a USB port

Connect the USB (Universal Serial Bus) cable.

b Ethernet port

Connect the network cable.
(Only for the MF5770 model.)

c Face up cover

Open it when you output paper face up, or
remove jammed paper.

d Power socket

Connect the power cord.

e External cover

Protects paper supply in the cassette from dirt
and dust.

Main Components of the Machine

1-5

Operation Panel

k

1

Menu.

For keys not described here, see Chapter 1, “Introduction,” in the Facsimile Guide.

■ MF5770

This section describes keys used when making copies, scanning and setting the

Introduction

01 02 03

04

07

10

a In Use / Memory indicator

Lights green during copying or when the copy job
is stored in the memory.

b Alarm indicator

Flashes red when the machine has a problem
such as a paper jam.

(The error message is displayed in the LCD.)

c COPY key

Switches the standby display to the Copy mode.

d FAX k ey

Switches the standby display to the Fax mode.

e SCAN key

Switches the standby display to the Scan mode.

f Menu key

Customizes the way your machine operates.

g [((-)] or [)(+)] keys

Scroll through the selections so you can see
other settings.

05

08

11 12

06

09

cde fghi j

b

a

Redial /
Pause

Coded
Dial

Directory

Hook

Alarm

In Use / Memory

Status

Monitor

Clear

l

COPY

FAX

Start

mon

Stop/Reset

SCAN

Menu

Enlarge /
Reduce

Exposure

Image
Quality

Set

Collate /
2on1

pqr s

PQRS

ABC

1

GHI

4

TUV

7

Tone

h Enlarge / Reduce key

Sets an enlargement or reduction ratio of the
copy.

i Exposure key

Adjusts the copy exposure.

j Energy Saver key

Sets or cancels the energy saver mode manually.
The key lights green when the energy saver mode
is set, and goes off when the mode is canceled.

k Status Monitor key

Checks the status of copy, fax, print and report
jobs.

l Clear key

Clears an entry in the LCD.

m LCD

Displays messages and prompts during
operation. Also displays selections, text, and
numbers when specifying settings.

Energy Saver

DEF

23

MNO

JKL

5

WXYZ

8

SYMBOLS

0

6

9

1-6

Operation Panel

n Start key

k

k

Starts copying.

o Stop/Reset key

Cancels copying and other operations, and
returns to the standby display.

p Set key

Determines the contents you set or register.

■ MF5750

b

a

q Collate / 2on1 key

Sorts copies in order of pages or reduces two
documents to fit on a single sheet.

r Image Quality key

Adjusts the quality of printout.

s Numeric keys

Enter copy quantity and other numerical values.

cde fghi j

1

01 02 03

04

05

07

08

10

11 12

■ MF5730

Introduction

PQRS

GHI

1

4

7

Tone

1

4

7

Energy Saver

DEF

ABC

23

MNO

JKL

5

WXYZ

TUV

8

SYMBOLS

0

Energy Saver

23

5

8

0

6

9

6

9

Alarm

In Use / Memory

Status

Monitor

COPY

Clear

Redial /
Pause

Coded

06

Dial

Directory

09

Hook

l

ce fghi j

b

a

Alarm

Memory

Status

Monitor

FAX

Start

mon

COPY

Start

Stop/Reset

SCAN

Stop/Reset

SCAN

Menu

Enlarge /
Reduce

Exposure

Image
Quality

Set

Collate /
2on1

pqr s

Enlarge /
Reduce

Menu

Exposure

Image
Quality

Set

Collate /
2on1

mon

pqr

s

Operation Panel

1-7

Standby Display

1

The standby display differs depending on which mode is selected.

The standby display in the Copy or Scan mode is as follows:

■ Copy Mode

Copy ratio

Introduction

Exposure

■ Scan Mode

NOTE

•

When the machine is plugged in, the LCD displays <INITIALIZING...> for a while, then
the standby display appears.

•

The standby display in the Fax mode appears only with the MF5750/MF5770 models.
(See Chapter 1, “Introduction,” in the Facsimile Guide.)

Paper size

Image
quality

Copy
quantity

1-8

Standby Display

Energy Saver Mode

This machine provides an energy saver function. When no operations are
performed for a specified number of minutes, the machine automatically enters the
energy saver mode.

NOTE

•

The time until the machine enters the energy saver mode can be specified in a range of 3
minutes to 30 minutes. You can also turn off the energy saver function. For details on the
energy saver mode settings, see <4. ENERGY SAVER> of “Menu Descriptions,” on p.
10-7.

•

The energy saver function does not activate when the machine is in the following
conditions:

- When printing out copies, faxes* or other pages

- When sending or receiving faxes

- When scanning

- While a copy job is saved in the memory or when the collate copy or other functions are
operating, or when the In Use / Memory indicator lights up

- When paper jams occur

- When an error message appears and the Alarm indicator flashes

- When no paper is loaded in the cassette

- When paper is loaded in the multi-purpose feeder

- When the message <TONER SUPPLY LOW> appears

•

The machine will be restored from the energy saver mode in the following conditions:

- When receiving print jobs from your computer

- When receiving faxes

- When you pick up the handset of the telephone connected to the machine

- When receiving a call

*

*

*

*

*

1

Introduction

* Only for the MF5750/MF5770 models.

Setting the Energy Saver Mode Manually

l

1

Press [Energy Saver].

The LCD is turned off and the Energy Saver key lights up.

NOTE

Right after the machine is restored from the energy saver mode, wait about 15 seconds, or
right after copying finishes, wait about 2 seconds before pressing [Energy Saver].

Energy Saver Mode

1-9

Restoring from the Energy Saver Mode Manually

1

Press [Energy Saver].

The Energy Saver key goes off and the machine enters the standby mode.

1

Introduction

NOTE

The machine can be restored from the energy saver mode immediately. However, it may
vary according to room temperature and circumstances.

1-10

Energy Saver Mode

Paper Handling

CHAPTER

This chapter describes the media you can use with this machine, how to load them, and where
the documents come out.

Print Media Requirements

For high-quality copies, we recommend using paper and transparencies
recommended by Canon.

Some types of paper available at office supply stores may not be suitable for this
machine. If you have any questions about paper and transparencies, contact your
local authorized Canon dealer or the Canon help line.

■ Paper Storage

In order to prevent paper jams, follow this procedure below:

2

• To prevent moisture buildup, store remaining paper wrapped tightly in its original

package. Store paper in a dry location, out of direct sunlight.

• To prevent curling, store paper flat, not upright.

• If the paper is curled, uncurl it before loading it in the cassette or multi-purpose

feeder. Failure to do so will cause paper creases and a paper jam.

■ Unacceptable Paper

Do not copy on the following types of copy stock. Doing so may result in paper jams.

• Severely curled or wrinkled paper

• Transparencies designed for full-color copiers or printers

• Paper which has already been copied using a digital full-color copier (Do not copy

on the reverse side.)

• Paper which has been printed on using a thermal transfer printer (Do not copy on

the reverse side.)

Print Media Requirements

2-1