Canon IMAGECLASS MF4350D, IMAGECLASS D480 User Manual

Before Using the Machine

Documents and Print Media

Registering Destinations in the Address Book

Copying

Fax

Printing

Scanning

Network (MF4370dn Only)

Settings from a PC (MF4370dn Only)

Maintenance

Troubleshooting

Machine Settings

Appendix

Basic Operation Guide

Before Using the Machine

Documents and Print Media

Registering Destinations in the Address Book

Copying

Fax

Printing

Scanning

Network (MF4370dn Only)

Settings from a PC (MF4370dn Only)

Maintenance

roubleshooting

Machine Settings

Appendix

Please read this guide before operating this product. After you  nish reading this guide, store it in a safe place for future reference.

Manuals for the Machine

The manuals for this machine are divided as follows. Please refer to them for detailed information.

Read this manual first.

Overview of Machine Functions

Starter Guide

Read this manual to learn the required settings and connections before using the machine.

●

Set Up the Machine to Suit Your Purposes

●

Set Up the Machine

●

Make Fax Settings

●

Set Up Network Connection (MF4370dn Only)

●

Set Up Computers and Software

●

Appendix

●

Manuals for the Machine

Read this manual next.

Before Using the Machine

Basic Operation Guide

Read this manual to learn information about basic operations and machine functions.

Read the sections of these manuals that correspond to your intended use.

e-Manual

Read this manual to learn detailed information about advanced machine operations and functions, and how to customize machine settings.

●

Documents and Print Media

●

Registering Destinations in the Address Book

●

Copying

●

Fax

●

Printing

●

Scanning

●

Network (MF4370dn Only)

●

Settings from a PC (MF4370dn Only)

●

Maintenance

●

Troubleshooting

●

Machine Settings

●

Appendix

●

(Located on Manual CD)

Advanced features

●

Network settings (MF4370dn Only)

●

Remote user interface (MF4370dn Only)

●

System settings

●

Troubleshooting

●

This Document

To view the manuals in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/

●

Acrobat Reader/Acrobat is not installed on your system, please download it from the Adobe Systems

Incorporated website (http://www.adobe.com).

●

Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies

and omissions. However, as we are constantly improving our products, if you need an exact specification,

please contact Canon.

●

The machine illustration in this manual may differ slightly from your machine.

Overview of the Machine Functions

Depending on the system con guration and product purchased, some functions may not be

available.

Overview of the Machine Functions

You can use various copy functions.

Copying

Basic Operation Guide

Copying (see on p. 4-1)

e-Manual

Copy

Printing

You can use various print functions

by printing from a computer.

Faxing

In addition to the normal faxing, you

can send faxes from a computer.

Basic Operation Guide

Fax (see on p. 5-1)

e-Manual

Fax

Basic Operation Guide

Printing (see on p. 6-1)

e-Manual

Scanning

You can retrieve documents scanned

with this machine to your computer.

Basic Operation Guide

Scanning (see on p. 7-1)

e-Manual

Scan

Remote User

N e t w o r k

(MF4370dn Only)

This machine can be connected to a

network. Connecting to a network enables

you to use various functions.

Basic Operation Guide

Network (see on p. 8-1)

e-Manual

Network Settings

Interface

(MF4370dn Only)

You can set and manage this machine

easily and quickly from a computer.

Basic Operation Guide

Settings from a PC (see on p. 9-1)

e-Manual

Settings from a PC

Overview of the Machine Functions

Security

function

You can restrict the use of the SYSTEM

SETTINGS menu with a password.

Basic Operation Guide

Machine Settings (see on p. 12-1)

e-Manual

Security

iii

Contents

Manuals for the Machine ..................................i

Preface ............................................................. viii

Available Features .............................................viii

How to Use This Guide .................................... ix

Symbols Used in This Manual ......................... ix

Keys and Buttons Used in This Manual ........ ix

Illustrations Used in This Manual .....................x

Safety Precautions ........................................... xi

Important Safety Instructions ......................... xi

Handling and Maintenance ............................. xi

Location ................................................................. xii

Power Supply ...................................................... xiii

Telephone Equipment ..................................... xiv

Customer Support (U.S.A.) .............................xiv

Customer Support (Canada) .......................... xiv

Legal Notices ................................................... xv

IPv6 Ready Logo .................................................xv

Trademarks ........................................................... xv

Third Party Software ........................................xvii

The Software Subjected to the Other

Conditions ..........................................................xviii

Disclaimers .........................................................x viii

For CA, USA only ..............................................xviii

Legal Limitations on the Usage of Your

Product and the Use of Images ..................xviii

FCC (Federal Communications

Commission) ....................................................... xix

Users in the U.S.A. ............................................... xx

Users in Canada ................................................. xxii

Utilisation au Canada .....................................xxiv

Laser Safety .................................................. xxvi

CDRH Regulations ...........................................xxvi

1 Before Using the Machine ........1-1

Machine Components ..................................1-2

External View (Front) ....................................... 1-2

External View (Back) ........................................ 1-4

Operation Panel .............................................1-6

Main Operation Panel ..................................... 1-6

Fax Operation Panel ........................................ 1-8

Display (Standby Mode) ...............................1-9

Copy Mode ......................................................... 1-9

Fax Mode ............................................................. 1-9

Scan Mode .......................................................... 1-9

Toner Cartridge ........................................... 1-10

Maintaining the Toner Cartridge ..............1-11

Be Careful of Counterfeit Toner

Cartridges .......................................................... 1-11

Checking the Toner Level ............................1-11

Entering Characters ................................... 1-13

Telephone Line Settings ............................ 1-14

Timer Settings ............................................. 1-15

Setting the Sleep Mode ...............................1-15

Setting the Daylight Saving Time .............1-16

2 Documents and Print Media ...2-1

Documents Requirements ...........................2-2

Scanning Area ................................................2-3

Placing Documents .......................................2-4

On the Platen Glass .......................................... 2-4

In the ADF ........................................................... 2-5

Paper Requirements .....................................2-6

Printable Area ................................................2-7

Loading Paper ................................................2-8

In the Paper Cassette ...................................... 2-8

In the Multi-Purpose Tray ............................2-11

Setting Paper Size and Type ..................... 2-14

For the Paper Cassette ..................................2-14

For the Multi-Purpose Tray .......................... 2-15

Contents

3 Registering Destinations in

the Address Book ......................3-1

About the Address Book ..............................3-2

Storing/Editing One-Touch Keys ................3-3

Registering One-Touch Keys ........................ 3-3

Editing One-Touch Keys ................................. 3-3

Erasing One-Touch Keys ................................. 3-4

Storing/Editing Coded Dial Codes .............3-6

Registering Coded Dial Codes ..................... 3-6

Editing Coded Dial Codes .............................. 3-6

Erasing Coded Dial Codes ............................. 3-7

Storing/Editing Recipients for Group

Dialing .............................................................3-9

Registering Group Addresses....................... 3-9

Adding New Destination to Group .......... 3-10

Deleting Destination from Group ............3-10

Changing Group Name ................................3-11

Deleting Group Addresses ..........................3-11

4 Copying .....................................4-1

Overview of Copy Functions .......................4-2

Basic Copying Method ..................................4-4

Canceling Copy Jobs .....................................4-5

Selecting Image Quality ...............................4-6

Adjusting Density ..........................................4-8

Adjusting Automatically ................................ 4-8

Adjusting Manually .......................................... 4-9

Enlarge/Reduce Images ............................ 4-10

Preset Zoom ..................................................... 4-10

Custom Copy Ratio ........................................ 4-11

Collating Copies .......................................... 4-13

Multiple Documents onto One Sheet

(2 on 1) .......................................................... 4-15

2 on 1 Combination .......................................4-15

Copying ID Card ..............................................4-16

2-Sided Copying ......................................... 4-18

1 to 2-Sided Copying .....................................4-19

Selecting Paper Size Group ...................... 4-20

Changing Standard Mode ......................... 4-21

Printing a Sample Page ............................. 4-22

Viewing Copy Settings .............................. 4-23

5 Fax .............................................5-1

Overview of Fax Functions ..........................5-2

Introduction to Using Fax Functions .........5-4

Methods for Receiving Faxes........................ 5-4

Selecting the Receive Mode .......................5-10

Setting the Current Date and Time .......... 5-11

Setting the Type of Telephone Line .........5-11

Registering the Machine’s Name ..............5-12

Registering Your Machine’s Fax

Number .............................................................. 5-12

Sending Fax Documents ........................... 5-13

Basic Methods for Sending Faxes .............5-13

Calling the Recipient before Sending

Fax Documents (Manual Sending) ...........5-13

Switching Temporarily to Tone Dialing ... 5-14 Dialing an Overseas Number (With

Pauses)................................................................5-15

Basic Methods for Sending PC Faxes .......5-16

Canceling Sending Fax Documents ........ 5-17

Specifying Destinations ............................ 5-18

Specifying a New Fax Number ...................5-18

Using the One-Touch Keys ..........................5-19

Using Coded Dial Codes ..............................5-19

Using the Group Addresses ........................5-20

Using the Address Book Key .......................5-20

Sending Documents to More Than

One Location (Broadcasting) ......................5-21

Adjusting Density ....................................... 5-23

Selecting Image Quality ............................ 5-24

Redialing When the Line Is Busy .............. 5-25

Redialing Manually ........................................5-25

Redialing Automatically ...............................5-25

Checking the Dial Line before Sending .. 5-27

Changing Standard Mode ......................... 5-28

Send Start Speed ........................................ 5-29

Printing Received Documents on Both

Sides of Paper .............................................. 5-30

Contents

Reducing a Received Document .............. 5-31

Printing Footer Information on a

Received Document ................................... 5-32

Specifying the Way of Printing When

Toner Runs Out ........................................... 5-33

Setting the Incoming Ring ........................ 5-34

Receiving Documents Manually with an

External Telephone (Remote RX) ............. 5-35

Contents

Activating the Remote Reception ............ 5-35

Receiving Documents with the Remote

Reception .......................................................... 5-36

Selecting the Receive Mode for

Printing ......................................................... 5-37

Rejecting Incoming Faxes from the

Unidentified Senders ................................. 5-38

Receive Start Speed ................................... 5-39

Receiving Documents in Memory without Printing Out (Memory Lock

Reception) .................................................... 5-40

Printing All Documents Stored in the

Memory Lock Reception Mode ................ 5-42

Forwarding Received Fax Documents

in Memory .................................................... 5-43

Checking/Changing the Status of Fax

Documents in Memory .............................. 5-44

Checking/Deleting Fax Transmission

Documents .......................................................5-44

Checking/Deleting Fax Reception

Documents .......................................................5-45

Checking the Fax Log ....................................5-45

6 Printing .....................................6-1

Overview of the Print Functions .................6-2

Introduction to Using Print Functions .......6-4

Printing Documents from a Computer ......6-5

Scaling Documents .......................................6-7

Printing Multiple Pages on One Sheet ......6-9

2-Sided Printing .......................................... 6-10

Checking and Canceling Print Jobs ......... 6-11

7 Scanning ...................................7-1

Overview of Scanner Functions ..................7-2

Introduction to Using Scanner

Functions .........................................................7-3

For Scanning Documents to a

Computer Connected with USB Cable ..... 7-3

For Scanning Documents from a Networked Computer (MF4370dn

Only) ...................................................................... 7-3

Basic Scanning Operations ..........................7-4

Scanning Documents to a Computer

Connected with USB Cable ........................... 7-4

Scanning Documents from a Networked Computer (MF4370dn

Only) ...................................................................... 7-4

Canceling Scan Jobs to a Computer

Connected with USB Cable ........................... 7-5

8 Network (MF4370dn Only) ......8-1

Flowchart for Setting Up Network .............8-2

What is the Network? ....................................8-3

Overview of Network Functions .................8-4

9 Settings from a PC (MF4370dn

Only) ..........................................9-1

Overview of Remote UI ................................9-2

Starting the Remote UI .................................9-4

10 Maintenance ........................10-1

Cleaning the Machine ................................ 10-2

Exterior ............................................................... 10-2

Interior ................................................................ 10-2

Fuser Roller ....................................................... 10-5

Scanning Area ..................................................10-6

Replacing the Toner Cartridge ................. 10-9

When a Message Appears ........................... 10-9

Redistributing Toner ................................... 10-10

Contents

Replacing the Toner Cartridge with a

New One ......................................................... 10-12

Recycling Used Cartridges ...................... 10-16

The Clean Earth Campaign ...................... 10-16

U.S.A. PROGRAM .......................................... 10-17

CANADA PROGRAM-CANADA

PROGRAMME ................................................ 10-20

Transporting the Machine ...................... 10-22

For MF4370dn ............................................... 10-22

For MF4350d ................................................. 10-25

11 Troubleshooting ..................11-1

Clearing Jams .............................................. 11-2

Document Jams .............................................. 11-2

Paper Jams ........................................................11-4

Error Messages .......................................... 11-14

Error Codes ................................................ 11-17

If <LOAD CORRECT PAPER> is

displayed .................................................... 11-18

Reloading the Paper ................................... 11-18

Changing the Paper Size Setting ........... 11-18

If a Power Failure Occurs ......................... 11-19

If You Cannot Solve a Problem ............... 11-20

Customer Support (U.S.A.) ....................... 11-20

Customer Support (Canada) .................... 11-20

ADJUST./CLEANING .......................................12-9

REPORT SETTINGS ..........................................12-9

SYSTEM SETTINGS ....................................... 12-10

13 Appendix ..............................13-1

Specifications .............................................. 13-2

General ............................................................... 13-2

Copier .................................................................13-3

Printer .................................................................13-3

Scanner (Scanning via USB) ........................13-3

Scanner (Scanning via Network) ...............13-3

Facsimile ............................................................13-4

Telephone .........................................................13-4

Index ............................................................. 13-5

Contents

12 Machine Settings .................12-1

Machine Settings ........................................ 12-2

Printing USER’S DATA LIST ........................... 12-2

Accessing the Setting Menu ....................... 12-2

Setting Menu ............................................... 12-4

VOLUME CONTROL SETTINGS....................12-4

BROADCAST .....................................................12-4

COMMON SETTINGS ......................................12-4

COPY SETTINGS ...............................................12-5

FAX SETTINGS ..................................................12-6

ADDRESS BOOK SETTINGS ..........................12-7

PRINTER SETTINGS .........................................12-7

TIMER SETTINGS .............................................12-8

vii

Preface

Available Features

Preface

Available Features

The procedures described in this manual are based on the imageCLASS MF4370dn. Depending on the system

Preface

con guration and product purchased, some features described in the manuals may not be functional. The

table below shows the available features on a product basis.

Thank you for choosing a Canon product. Before using the machine, please read the

following instructions for your safety.

: available

—: not available

Remote UI

COPY PRINT SCAN FAX

imageCLASS MF4370dn

(Network

Board)

Simplex ADF

imageCLASS MF4350d

—

viii

How to Use This Guide

Symbols Used in This Manual

Keys and Buttons Used in This Manual

How to Use This Guide

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and

instructions that should be observed for safety.

Indicates a warning that may lead to death or serious injury if not observed.

Explains how to avoid actions that could injure you or damage your machine.

Explains operating restrictions and how to avoid minor di culties.

Keys and Buttons Used in This Manual

The following symbols and key names are a few examples of how keys to be pressed are expressed in this

manual.

Operation Panel Keys: <Key icon> + [Key name]

–

Example:

Buttons on the computer operation screen: [Button name]

–

Example: [OK]

Information in the display appears in angle brackets: <LOAD PAPER>.

–

[Stop/Reset].

How to Use This Guide

Illustrations Used in This Manual

How to Use This Guide

 

Illustrations used in this manual are the model MF4370dn. When there is any di erence between MF4370dn

and MF4350d, it is clearly indicated in the text, e.g., “For MF4370dn.”

For information on the standard features for each model, see “Available Features,” on p. viii.

The display used in this manual is the factory preset display for the MF4370dn in default setting. Depending

on the system con guration and product purchased, the appearance of the display may di er.

Safety Precautions

Important Safety Instructions

Handling and Maintenance

Safety Precautions

Important Safety Instructions

Except as speci cally described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble the machine: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your local authorized Canon dealer.

Handling and Maintenance

Be careful when removing printed paper from output trays or when aligning it, because it may be hot and result in burn injury.

–

Follow all warnings and instructions marked on the machine.

Do not subject the machine to strong physical shocks or vibrations.

Always unplug the machine before moving or cleaning it.

To avoid paper jams, never unplug the power cord, open the left cover or add or remove paper in the

machine while printing.

When transporting the machine, be sure to remove the toner cartridge from the machine.

–

Place the toner cartridge in its original protective bag or wrap it in a thick cloth to prevent exposure to light.

–

Always grip the handle on the sides of the machine when you lift the machine. Never lift the machine by

–

any of its trays or attachments.

Do not insert any objects into the slots or openings on the machine since they may touch dangerous

–

voltage points or short out parts. This could result in  re or electric shock.

Do not allow small objects (such as pins, paper clips, or staples) to fall into the machine.

–

To avoid spillage in or around the machine, do not eat or drink near it.

–

Keep the machine clean. Dust accumulation can prevent the machine from operating properly.

–

Toner cartridge for this machine will be available for at least seven (7) years (or any such longer period as

–

required by applicable laws) after production of this machine model has been discontinued.

Unplug the machine from the wall outlet and contact your local authorized Canon dealer in any of the

–

following cases:

When the power cord or plug is damaged or frayed.

•

If liquid or small object has fallen into the machine.

•

If the machine has been exposed to rain or water.

•

If the machine does not operate normally when you have followed the instructions in this guide. Adjust

•

only those controls that are covered by the instructions in this guide. Improper adjustment of other

controls may result in damage and may require extensive work by a qualified technician to restore the

product to normal operation.

If the machine has been dropped.

•

If the machine exhibits a distinct change in performance, indicating a need for servicing.

•

Safety Precautions

Location

–

Location

–

Safety Precautions

–

Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in

operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or

damage if the machine suddenly starts printing.

Be careful when removing printed paper from paper delivery tray or when aligning it, because it may be hot

and result in burn injury.

Place the machine on a  at, stable, vibration-free surface that is strong enough to support its weight.

Place the machine in a cool, dry, clean, well ventilated place.

Make sure the area is free from dust.

Make sure the location is not exposed to high temperature or humidity.

Keep the machine away from direct sunlight as this can damage it. If you have to place the machine near a

window, install heavy curtains or blinds.

Do not use the machine near water. Make sure that no wet or humid objects come into contact with the

machine.

Do not use or store the machine outdoors.

Do not place the machine near devices that contain magnets or generate magnetic  elds, such as speakers.

If possible, place the machine near an existing telephone line outlet for easy connection of the telephone

line cord, and to avoid the expense of installing a new outlet.

Place the machine near a standard 120 V AC (60 Hz) power outlet.

To ensure reliable operation of the machine and to protect it from overheating (which can cause it to

operate abnormally and create a  re risk), do not block the exhaust vent. Never block or cover any openings

on the machine by placing it on a bed, sofa, rug, or other similar surface. Do not place the machine in a

cupboard or built-in installation, or near a radiator or other heat source unless proper ventilation is

provided. Leave at least 4" (100 mm) around all sides of the machine.



xii

Safety Precautions

Power Supply

MF4370dn

●

 

●

MF4350d

Safety Precautions

 

Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet

–

quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the

power cord immediately. Contact your local authorized Canon dealer.

–

Do not allow anything to rest on the power cord, and do not place the machine where the cord will be

walked on. Make sure the cord is not knotted or kinked.

Power Supply

–

During electrical storms, unplug the power cord from the power outlet. (Any sent or received documents

stored in memory are backed up for about 5 minutes.)

–

Whenever you unplug the power cord, wait at least  ve seconds before you plug it in again.

–

Do not plug the power cord into an uninterruptible power supply (UPS).

This product emits low level magnetic  ux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.

xiii

Safety Precautions

Telephone Equipment

Customer Support (U.S.A.)

Customer Support (Canada)

Telephone Equipment

When using telephone equipment, basic safety precautions should always be followed to reduce the risk of  re, electric shock, and injury to persons, including the following:

1. Do not use this machine near water (i.e., near a bathtub, kitchen sink, or laundry tub), or in a wet basement or near a swimming pool.

2. Avoid using the telephone during an electrical storm, as there may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.

Customer Support (U.S.A.)

Safety Precautions

Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a

problem with the machine’s operation, try to solve it by using the information in Chapter 13. If you cannot

solve the problem or if you think your machine needs servicing, contact Canon Customer Care Center at 1-

800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line support for 24

hours is also available at the website.

http://www.canontechsupport.com/

Customer Support (Canada)

Canon Canada Inc., o ers a full range of customer technical support options*:

For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and

–

answers to frequently asked questions, visit http://www.canon.ca/

Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still

–

under warranty 1-800-652-2666

For the location of the authorized service facility nearest you, visit http://www.canon.ca/ or 1-800-652-2666

–

If the problem cannot be corrected by using one of the above technical support options, repair options are

–

available at the time of your call to the live technical support number above or via the website at http://

www.canon.ca/

*Support program speci cs are subject to change without notice.

xiv

Legal Notices

IPv6 Ready Logo

Trademarks

Legal Notices

As an ENERGY STAR Partner, Canon U.S.A., Inc. has determined that this product meets

ENERGY STAR Program for energy e ciency.

the

The International ENERGY STAR O ce Equipment Program is an international program

that promotes energy saving through the use of computers and other o ce

equipment.

The program backs the development and dissemination of products with functions

that e ectively reduce energy consumption. It is an open system in which business

proprietors can participate voluntarily.

The targeted products are o ce equipment, such as computers, displays, printers,

facsimiles, and copiers. The standards and logos are uniform among participating

nations.

Legal Notices

IPv6 Ready Logo

The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase-

1 established by the IPv6 Forum.

Trademarks

Canon, the Canon logo, and imageCLASS are registered trademarks of Canon Inc. in the United States and

may also be trademarks or registered trademarks in other countries.

Microsoft, Windows, Windows Server and Windows Vista are trademarks or registered trademarks of Microsoft

Corporation in the U.S. and/or other countries.

All other product and brand names are registered trademarks, trademarks or service marks of their respective

owners.

Legal Notices

Copyright

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without

the prior written permission of Canon Inc.

This product contains software made available to Canon Inc. or its licenser(s) under the terms (a) through (c)

listed below.

Legal Notices

(a)

Redistribution and use in source and binary forms are permitted provided that the above copyright notice

and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and

other materials related to such distribution and use acknowledge that the software was developed by the

University of California, Berkeley. The name of the University may not be used to endorse or promote products

derived from this software without speci c prior written permission.

THIS SOFTWARE IS PROVIDED “AS IS’’ AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,

WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE.

The software was developed by the University of California, Berkeley.

(b)

Redistribution and use in source and binary forms are permitted provided that the above copyright notice

and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and

other materials related to such distribution and use acknowledge that the software was developed at Cygnus

Support, Inc. Cygnus Support, Inc. may not be used to endorse or promote products derived from this

software without speci c prior written permission.

THIS SOFTWARE IS PROVIDED “AS IS’’ AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,

WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE.

The software was developed at Cygnus Support, Inc.

xvi

Legal Notices

Third Party Software

(c)

Redistribution and use in source and binary forms are permitted provided that the above copyright notice

and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and

other materials related to such distribution and use acknowledge that the software was developed at Cygnus

Solutions. Cygnus Solutions may not be used to endorse or promote products derived from this software

without speci c prior written permission.

THIS SOFTWARE IS PROVIDED “AS IS’’ AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING,

WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE.

The software was developed at Cygnus Solutions.

Third Party Software

This product includes software and/or software modules that are licensed by third parties (LICENSORS). Use

and distribution of this software and/or software modules (the “SOFTWARE”) are subject to conditions (1)

through (9) below unless the other conditions accompany the software and/or software module. In such

cases, these software and/or software module are subject to the other conditions.

(1) You agree that you will comply with any applicable export control laws, restrictions or regulations of the

countries involved in the event that the SOFTWARE is shipped, transferred or exported into any country.

(2) LICENSORS retain in all respects the title, ownership and intellectual property rights in and to the

SOFTWARE. Except as expressly provided herein, no license or right, expressed or implied, is hereby conveyed

or granted by Canon’s licenser to you for any intellectual property of LICENSORS.

(3) You may use the SOFTWARE solely for use with the Canon product you purchased (the “PRODUCT”).

(4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without

prior written consent of Canon and LICENSORS.

(5) Notwithstanding the foregoing, you may transfer the SOFTWARE only when (a) you assign all of your rights

to the PRODUCT and all rights and obligations under the conditions to transferee and (b) such transferee

agrees to be bound by all these conditions.

(6) You may not decompile, reverse engineer, disassemble or otherwise reduce the code of the SOFTWARE to

human readable form.

(7) You may not modify, adapt, translate, rent, lease or loan the SOFTWARE or create derivative works based on

the SOFTWARE.

(8) You are not entitled to remove or make separate copies of the SOFTWARE from the PRODUCT.

(9) The human-readable portion (the source code) of the SOFTWARE is not licensed to you.

Legal Notices

xvii

Legal Notices

The Software Subjected to the Other Conditions

Disclaimers

For CA, USA only

Legal Limitations on the Usage of Your Product and the Use of Images

The Software Subjected to the Other Conditions

Please refer to e-Manual on a CD-ROM bundled with this product, for more detail and corresponding license

conditions.

Disclaimers

The information in this document is subject to change without notice.

CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR

IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO

Legal Notices

MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.

CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY

NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

For CA, USA only

Included battery contains Perchlorate Material - special handling may apply.

See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for details.

Legal Limitations on the Usage of Your Product and the Use of Images

Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as

scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in

criminal and/or civil liability.

A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are

uncertain about the legality of using your product to scan, print or otherwise reproduce any particular

document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in

advance with your legal advisor for guidance.

Paper Money– Travelers Checks– Money Orders– Food Stamps– Certi cates of Deposit– Passports– Postage Stamps (canceled or uncanceled) – Immigration Papers– Identifying Badges or Insignias– Internal Revenue Stamps (canceled or

Selective Service or Draft Papers– Bonds or Other Certi cates of Indebtedness– Checks or Drafts Issued by Governmental

– Stock Certi cates–

Agencies Motor Vehicle Licenses and Certi cates of Title– Copyrighted Works/Works of Art without

xviii

–

uncanceled)

–

Permission of Copyright Owner

Legal Notices

FCC (Federal Communications Commission)

imageCLASS MF4370dn/MF4350d: F156602

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference,

and

(2) this device must accept an interference received, including interference that may cause undesired

operation.

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment o and on, the user is encouraged to try to correct the interference by

one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules.

Do not make any changes or modi cations to the equipment unless otherwise speci ed in this manual. If you

make such changes or modi cations, you could be required to stop operation of the equipment.

If your equipment malfunctions, please contact your local authorized Canon dealer from whom you

purchased the equipment (if under warranty), or with whom you have a servicing contact. If you are not sure

who to contact, and have both purchased and are using the equipment in the U.S.A., please refer to the

“SUPPORT” page on Canon U.S.A.’s Web site (http://www.usa.canon.com).

Canon U.S.A., Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

TEL No. (516)328-5600

Legal Notices

xix

Legal Notices

Users in the U.S.A.

Pre-Installation Requirements for Canon Facsimile Equipment

A. Location

Supply a suitable table, cabinet, or desk for the machine. See Chapter 13, “Appendix,” for specific dimensions and weight.

B. Order Information

Legal Notices

1. A single telephone line (touch-tone or rotary) should be used.

2. Order an RJ11-C telephone wall jack (USOC), which should be installed by the telephone company. If the RJ11-C wall jack is not present, telephone/facsimile operation is not possible.

3. Order a normal business line from your telephone company’s business representative. The line should be a regular voice grade line or an equivalent one. Use one line per unit.

DDD (Direct Distance Dial) line

-or-

IDDD (International Direct Distance Dial) line if you communicate overseas

Canon recommends an individual line following industry standards, i.e., 2,500 (touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension o a PBX (Private Branch eXchange) unit without “Call Waiting” can be used with your facsimile unit. Key telephone systems are not recommended because they send nonstandard signals to individual telephones for ringing and special codes, which may cause a facsimile error.

C. Power Requirements

The machine should be connected to a standard 120 volt AC, three-wire grounded outlet only.

Do not connect this machine to an outlet or power line shared with other appliances that cause “electrical noise.” Air conditioners, electric typewriters, copiers, and machines of this sort generate electrical noise that often interferes with communications equipment and the sending and receiving of documents.

Legal Notices

Connection of the Equipment

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the

rear panel of this equipment is a label that contains, among other information, a product identi er in the

format of US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

The REN (Ringer Equivalence Number) is used to determine the number of devices that may be connected to

a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an

incoming call. In most, but not all areas, the sum of the RENs should not exceed  ve (5.0). To be certain of the

number of devices that may be connected to a line, as determined by the total RENs, contact the local

telephone company. The REN for this product is part of the product identi er that has the format US:

AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 10 is a REN of 1.0).

An FCC compliant telephone line cable and modular plug is provided with this equipment. This equipment is

designed to be connected to the telephone network or premise wiring using a compatible modular jack that

is Part 68 compliant.

This equipment may not be used on coin service provided by the telephone company. Connection to party

lines is subjected to state tari s.

In Case of Equipment Malfunction

Legal Notices

Should any malfunction occur which cannot be corrected by the procedures described in this guide or the e-

Manual, disconnect the equipment from the telephone line cable and disconnect the power cord.

The telephone line cable should not be reconnected or the main power switch turned ON until the problem is

completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the

servicing of equipment.

If your equipment malfunctions, please contact your local authorized Canon dealer from whom you

purchased the equipment (if under warranty), or with whom you have a servicing contract. If you are not sure

who to contact, and have both purchased and are using the equipment in the U.S.A., please refer to the

“SUPPORT” page on Canon U.S.A.’s Web site (http://www.usa.canon.com).

Rights of the Telephone Company

If this equipment (imageCLASS MF4370dn/MF4350d) causes harm to the telephone network, the telephone

company may temporarily disconnect service. The telephone company also retains the right to make changes

in facilities and services that may a ect the operation of this equipment. When such changes are necessary,

the telephone company is required to give adequate prior notice to the user.

However, if advance notice is not possible, the telephone company will notify the customer as soon as

possible. Also, the customer will be advised of his/her right to  le a complaint with the FCC if he/she believes

it is necessary.

xxi

Legal Notices

Users in Canada

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the  rst page of the transmission, the date and time it is sent and an identi cation of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)

In order to program this information into your machine, you should complete the procedure for registering your name, unit’s telephone number, time, and date in the Starter Guide.

Legal Notices

Users in Canada

Pre-Installation Requirements for Canon Facsimile Equipment

A. Location

Supply a suitable table, cabinet, or desk for the machine. See Chapter 13, “Appendix,” for specific dimensions and weight.

B. Order Information

1. A single telephone line (touch-tone or rotary) should be used.

2. Order a CA11A modular jack, which should be installed by the telephone company. If the CA11A jack is not present, installation cannot occur.

3. Order a normal business line from your telephone company’s business representative. The line should be a regular voice grade line or an equivalent one. Use one line per unit.

DDD (Direct Distance Dial) line

-or-

IDDD (International Direct Distance Dial) line if you communicate overseas

C. Power Requirements

The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners, or any electric equipment that is thermostatically controlled. The rated value is 115 volts and 15 amperes. The CA11A modular jack should be relatively close to the power outlet to facilitate installation.

xxii

Legal Notices

Notice

–

This product meets the applicable Industry Canada technical speci cations.

–

The Ringer Equivalence Number is an indication of the Maximum number of devices allowed to be

connected to a telephone interface. The termination of an interface may consist of any combination of

devices subject only to the requirement that the sum of the RENs of all the devices does not exceed  ve.

–

The REN of this product is 1.0.

–

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities

of the local telecommunications company. The equipment must also be installed using an acceptable

method of connection. In some cases, the company’s inside wiring associated with a single line individual

service may be extended by means of a certi ed connector assembly (telephone extension cord). The

customer should be aware that compliance with the above conditions may not prevent deterioration of

service in some situations.

–

Repairs to certi ed equipment should be made by an authorized Canadian maintenance facility designated

by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions,

may give the telecommunications company cause to request the user to disconnect the equipment.

–

Users should ensure for their own protection that the electrical ground connections of the power utility,

telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution

may be particularly important in rural areas.

Legal Notices

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

This equipment complies with the Canadian ICES-003 Class B limits.

xxiii

Legal Notices

Utilisation au Canada

Conditions à Remplir Préalablement à L’installation d’un Télécopieur Canon

A. Emplacement

Prévoir une table, un meuble, ou un bureau suffisamment solide et de taille appropriée (voir le chapitre 13, Annexe (Appendix), pour les indications de poids et dimensions).

B. Installation téléphonique

Legal Notices

1. Une seule ligne téléphonique (tonalités ou impulsions) doit être utilisée.

2. Il faut commander un jack modulaire CA11A qui sera installé par la compagnie téléphonique. Sans ce jack, la mise en place serait impossible.

3. Si vous vous abonnez à une nouvelle ligne, demandez une ligne d’affaires normale de qualité téléphonique courante ou équivalente. Prenez un abonnement d’une ligne par appareil.

Ligne automatique interurbaine

Ligne automatique internationale (si vous communiquez avec les pays étrangers)

Canon vous conseille d’utiliser une ligne individuelle conforme aux normes industrielles, à savoir: ligne téléphonique 2,500 (pour appareil à clavier) ou 500 (pour appareil à cadran/impulsions). Il est également possible de raccorder ce télécopieur à un système téléphonique à poussoirs car la plupart de ces systèmes émettent des signaux d’appel non normalisés ou des codes spéciaux qui risquent de perturber le fonctionnement du télécopieur.

C. Condition d’alimentation

Raccordez le télécopieur à une prise de courant plus terre à trois branches, du type simple ou double, et qui ne sert pas à alimenter un copieur, un appareil de chauffage, un climatiseur ou tout autre appareil électrique à thermostat.

L’alimentation doit être de 115 volts et 15 ampères. Pour faciliter l’installation, le jack CA11A doit être assez proche de la prise de courant.

xxiv

Legal Notices

Remarques

–

Le présent matériel est conforme aux spéci cations techniques applicables d’Industrie Canada.

–

Avant d’installer cet appareil, l’utilisateur doit s’assurer qu’il est permis de le connecter à l’équipement de la

compagnie de télécommunication locale et doit installer cet appareil en utilisant une méthode de

connexion autorisée. Il se peut qu’il faille étendre la circuiterie intérieure de la ligne individuelle d’abonné,

qui a été installée par la compagnie, au moyen d’un jeu de connecteurs homologués (rallonge

téléphonique).

–

L’attention de l’utilisateur est attirée sur le fait que le respect des conditions mentionnées ci-dessus ne

constitue pas une garantie contre les dégradations de qualité du service dans certaines circonstances.

–

L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être

raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison

quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous

les dispositifs n’excède pas 5.

–

Le nombre d’équivalents sonnerie (REN) de ce produit est 1,0.

–

Les réparations sur un appareil certi é doivent être faites par une société d’entretien canadienne autorisée

par le Gouvernement canadien et désignée par le fournisseur. Toute réparation ou modi cation que

pourrait faire I’utilisateur de cet appareil, ou tout mauvais fonctionnement, donne à la compagnie de

télécommunication le droit de débrancher I’appareil.

–

Pour sa propre protection, I’utilisateur doit s’assurer que les prises de terre de I’appareil d’alimentation, les

lignes téléphoniques et les tuyaux métalliques internes, s’il y en a, sont bien connectés entre eux. Cette

précaution est particulièrement importante dans les zones rurales.

Legal Notices

Au lieu d’essayer de faire ces branchements eux-mêmes, les utilisateurs sont invités à faire appel à un service d’inspection faisant autorité en matière d’électricité ou à un électricien, selon le cas.

Respecte les limites de la classe B de la NMB-003 du Canada.

xxv

Laser Safety

CDRH Regulations

Laser Safety

This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S.

Department of Health and Human Services (DHHS) Radiation Performance Standard according to the

Radiation Control for Health and Safety Act of 1968. This means that the machine does not produce hazardous

radiation.

Since radiation emitted inside the machine is completely con ned within protective housings and external

covers, the laser beam cannot escape from the machine during any phase of user operation.

Laser Safety

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration

implemented regulations for laser products on August 2, 1976. These regulations apply to laser products

manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.

Use of controls, adjustments, or performance of procedures other than those speci ed in this manual may result in hazardous radiation exposure.

The label is attached to the laser scanner machine inside the machine and is not in a user access area.

xxvi

 

Before Using the Machine

This chapter describes what you should know before using this machine, such as the names of the parts and their functions, and basic settings to use various functions.

Machine Components .................................................1-2

External View (Front) ..........................................................1-2

External View (Back) ............................................................1-4

Operation Panel ...........................................................1-6

Main Operation Panel ........................................................1-6

Fax Operation Panel ............................................................1-8

Display (Standby Mode) ..............................................1-9

Copy Mode .............................................................................1-9

Fax Mode ................................................................................1-9

Scan Mode ..............................................................................1-9

Toner Cartridge ..........................................................1-10

Maintaining the Toner Cartridge ................................. 1-11

Be Careful of Counterfeit Toner Cartridges ............. 1-11

Checking the Toner Level...............................................1-11

Entering Characters ...................................................1-13

Telephone Line Settings............................................1-14

Timer Settings ............................................................1-15

Setting the Sleep Mode .................................................. 1-15

Setting the Daylight Saving Time ............................... 1-16

Before Using the Machine

Machine Components

External View (Front)

Machine Components

External View (Front)

This section describes the parts names of the machine and their functions.

MF4370dn●

Before Using the Machine

1-2

MF4350d●

Machine Components

① ADF (Automatic Document Feeder)

Holds documents and feeds them automatically

into the scanning area.

② Slide guides

Adjust to the width of the document.

③ Document feeder tray

Holds documents.

④ Document delivery tray

Receives documents.

⑤ Operation panel

Controls the machine.

⑥ Output tray

Receives copies, prints and faxes.

⑦ Paper cassette (For MF4370dn)/Paper feeding

tray (For MF4350d)

Loads the paper supply.

⑧ Scanning area

Scans documents from the ADF.

⑨ Platen glass

Place documents.

⑩ Output tray extension

Extends for the output tray.

⑪ Paper stopper

Prevents the paper from falling o the output

tray. Open the paper stopper from its original

position for LTR/A4 paper. For LGL paper, pull out

the output tray extension  rst, and then open the

paper stopper.

⑫ Slide guides for multi-purpose tray

Adjust to the width of the paper.

⑬ Paper guide rail

Holds the paper supply.

⑭ Dust cover

Protects the paper supply in the paper cassette or

paper feeding tray from the dirt and dust.

⑮ Multi-purpose tray

Feeds paper when you insert one by one

manually.

⑯ Scanning platform

Open this platform when replacing the toner

cartridge or clearing paper jams.

⑰ Main power switch

Turns the power ON or OFF.

Before Using the Machine

1-3

+ 216 hidden pages