Canon Color imageRunner C3220, Color imageRunner C2620 Reference Manual

Read this guide first.
Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
ENG
Reference Guide
Reference Guide
C3220/C2620
Reference Guide
0
Ot¯
The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system
configuration and product purchased, some manuals may not be needed.
Manuals for the Machine
Guides with this symbol are printed manuals.
Guides with this symbol are PDF manuals included on the accompanying CD-ROM. (See footnote on the next page.)
CD-ROM
Basic Operations
Troubleshooting
Reference Guide (This Document)
Copying Instructions
Copying Guide
Mail Box Instructions
Mail Box Guide
Sending and Fax Instructions
Sending and Facsimile
Guide
Setting Up the Network Connection and Installing the CD-ROM Software
Network Quick Start Guide
Remote User Interface Instructions
Remote UI Guide
CD-ROM
Network Connectivity and Setup Instructions
Network Guide
CD-ROM
Color Network ScanGear Installation and Instructions
Color Network ScanGear
User's Guide
CD-ROM
PS/PCL/UFR Printer Instructions
PS/PCL/UFR Printer Guide
CD-ROM
PCL Printer Driver Installation and Instructions
PCL Driver Guide
CD-ROM
PS Printer Driver Installation and Instructions
PS Driver Guide
CD-ROM
Mac OS X PS Printer Driver Installation and Instructions
Mac PS Driver Guide
CD-ROM
UFR Printer Driver Installation and Instructions
UFR Driver Guide
CD-ROM
Fax Driver Installation and Instructions
Fax Driver Guide
CD-ROM
Installing MEAP Applications and Using the Login Service
MEAP SMS Administrator
Guide
CD-ROM
To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).
The machine illustration on the cover may differ slightly from your machine.
Chapter 1 Before You Start Using This Machine
Chapter 2 Basic Operations
Chapter 3 Optional Equipment
Chapter 4 Customizing Settings
Chapter 5 Checking Job and Device Status
Chapter 6 System Manager Settings
Chapter 7 Routine Maintenance
Chapter 8 Troubleshooting
Chapter 9
Appendix
Includes the specifications of the main unit and optional equipment, the Relationship between Original Orientation and Preprinted Paper Output Chart, and index.
How This Manual Is Organized
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
v
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii
Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Operations and Terms Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Preventing Counterfeit Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii
FCC (Federal Communications Commission) . . . . . . . . . . . . . . . . . . . . . . . . .xvii
IC (Industry Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
According to EN55022. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
CDRH Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Legal Limitations on the Usage of Your Product and the Use of Images . . . . .xxii
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi
Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii
Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxx
Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxi
Other Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxii
Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiii
Checking the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiii
Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . . xxxvi
Chapter 1 Before You Start Using This Machine
Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Avoid Installing the Machine in the Following Locations . . . . . . . . . . . . . . 1-2
Select a Safe Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
vi
Provide Adequate Installation Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Moving the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Internal View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Control Panel Parts and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Control Panel Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28
Chapter 2 Basic Operations
What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Overview of the Color imageRUNNER C3220/C2620 . . . . . . . . . . . . . . . . . . . 2-7
The Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Switching the Functions Indicated on the Touch Panel Display. . . . . . . . . 2-8
Various Touch Panel Display Screens . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Adding New Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Specifying Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Functions That Conserve Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Checking, Changing, and Canceling Print Jobs. . . . . . . . . . . . . . . . . . . . . . 2-16
Displaying a Help Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Reading Messages from the System Manager . . . . . . . . . . . . . . . . . . . . . . 2-20
Types of Message Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Other Useful Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Using the Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Frequently Used Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Touch Panel Key Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Adjusting the Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28
Entering Characters from the Touch Panel Display . . . . . . . . . . . . . . . . . . . 2-29
Alphanumeric Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31
Values in Inches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
Entering the Department ID and Password . . . . . . . . . . . . . . . . . . . . . . . . . . 2-35
Using a Login Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38
Making Prints Using the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43
Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-57
Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-60
vii
Chapter 3 Optional Equipment
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Sample System Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Available Combinations of Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Cassette Feeding Unit-X1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Paper Deck-P1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Plain Pedestal-C1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Feeder (DADF-K1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Color Image Reader-C1/Platen Cover Type G . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Finisher-M1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
Finishing Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Finisher-N1/Saddle Finisher-N2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Finishing Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
Copy Tray Unit-H1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28
Card Reader-D1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Procedure before Using the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30
Procedure after Using the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Department ID Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-32
Changing the Password and Page Limit . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Checking the Page Counts on a Control Card . . . . . . . . . . . . . . . . . . . . 3-42
Checking and Printing Counter Information . . . . . . . . . . . . . . . . . . . . . . 3-43
Clearing Page Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
Accepting Print and Scan Jobs with Unknown IDs . . . . . . . . . . . . . . . . . 3-51
Accepting B&W Copy and Print Jobs without a Control Card. . . . . . . . . 3-52
Chapter 4 Customizing Settings
What Are Additional Functions? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Accessing the Additional Functions Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
viii
Additional Functions Settings Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Specifying Common Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Initial Function at Power ON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Default Display after Auto Clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Function Key Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Tone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Text/Photo Priority in a Black-and-White Original. . . . . . . . . . . . . . . . . . . . . 4-30
Inch Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32
Auto Paper Selection/Auto Drawer Switching. . . . . . . . . . . . . . . . . . . . . . . . 4-33
Identifying the Type of Paper in a Paper Source . . . . . . . . . . . . . . . . . . . . . 4-37
Energy Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40
Energy Consumption in the Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Output Tray Designation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44
Setting the Printing Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50
Standard Paper for the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52
Irregular Paper Size Settings for the Stack Bypass . . . . . . . . . . . . . . . . . . . 4-58
Registering and Editing Irregular Paper Sizes . . . . . . . . . . . . . . . . . . . . . 4-58
Naming a Size Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61
Erasing Irregular Paper Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
Standard Local Print Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65
Changing the Language Shown on the Touch Panel Display. . . . . . . . . . . . 4-68
Reversing the Contrast of the Touch Panel Display . . . . . . . . . . . . . . . . . . . 4-70
Alternating the Print Output (Offset Jobs) . . . . . . . . . . . . . . . . . . . . . . . . . . 4-72
Data Compression Ratio for Remote Scans . . . . . . . . . . . . . . . . . . . . . . . . 4-74
Setting the Gamma Value for Remote Scans. . . . . . . . . . . . . . . . . . . . . . . . 4-76
Erasing the Remaining Toner Error Message. . . . . . . . . . . . . . . . . . . . . . . . 4-78
Returning the Common Settings to Their Defaults. . . . . . . . . . . . . . . . . . . . 4-80
Timer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-82
Current Time Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-82
Auto Sleep Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-84
Auto Clear Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-85
Daily Timer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87
Low-Power Mode Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-89
Adjusting the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-91
Zoom Fine Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-91
Saddle Stitch Staple Repositioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-93
Saddle Stitch Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-95
Automatic Gradation Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-98
Quick Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-98
ix
Full Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-100
Exposure Recalibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-106
Cleaning the Inside of the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-108
Automatic Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-110
Chapter 5 Checking Job and Device Status
Checking the Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Checking Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Job Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11
Checking Copy/Print Job Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11
Printing the Copy/Print Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Priority Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Handling Print Jobs Sent from Computers. . . . . . . . . . . . . . . . . . . . . . . . . . .5-16
Printing Secured Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18
Chapter 6 System Manager Settings
Specifying the System Manager Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Department ID Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Registering the Department ID, Password, and Page Limit . . . . . . . . . . . . . . .6-8
Changing the Password and Page Limit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Erasing the Department ID and Password. . . . . . . . . . . . . . . . . . . . . . . . . . .6-20
Checking and Printing Counter Information. . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
Clearing Page Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-28
Accepting Print and Scan Jobs with Unknown IDs . . . . . . . . . . . . . . . . . . . .6-32
Accepting B&W Copy and Print Jobs without Entering a Department ID . . .6-35
Remote UI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-38
Device Information Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-40
Clearing the Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-42
Auto Online/Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-44
Auto Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-44
Auto Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-46
Current Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-48
Limiting Functions When the Optional Security Key Is Turned OFF. . . . . . .6-53
License Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-55
MEAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-58
Use HTTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-58
Printing Installed Application Information. . . . . . . . . . . . . . . . . . . . . . . . . . . .6-60
Displaying the Remaining Toner Error Message . . . . . . . . . . . . . . . . . . . . . .6-64
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Chapter 7 Routine Maintenance
Paper Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Adjusting a Paper Drawer to Hold a Different Paper Size . . . . . . . . . . . . . . . 7-7
Paper Deck-P1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Finisher-M1 (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Replacing the Staple Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Finisher-N1/Saddle Finisher-N2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
Replacing the Staple Cartridge in the Stapler Unit . . . . . . . . . . . . . . . . . . . 7-19
Replacing the Staple Cartridge in the Saddle Stitcher Unit . . . . . . . . . . . . . 7-24
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Replacing the Waste Toner Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34
Routine Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-38
Platen Glass and Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-39
Manual Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-40
Cleaning the Inside of the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-43
Automatic Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-45
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-47
Chapter 8 Troubleshooting
Reducing the Frequency of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Screens Indicating the Locations of Paper Jams . . . . . . . . . . . . . . . . . . . . . . 8-3
Upper Left Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Exit Slot Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Fixing Unit (Inside the Main Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Duplexing Unit (Inside the Main Unit). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-21
Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24
Right Cover/Paper Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-28
Transport Unit (Inside the Main Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-32
Cassette Feeding Unit-X1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-37
Paper Deck-P1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-41
Feeder (DADF-K1) (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-45
Finisher-M1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-49
Finisher-N1/Saddle Finisher-N2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . 8-53
Saddle Stitcher Unit (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-57
Clearing Staple Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-62
xi
Finisher-M1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-62
Finisher-N1/Saddle Finisher-N2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . .8-66
Saddle Stitcher Unit (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-70
List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-75
Self-Diagnostic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-75
List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-79
If Memory Becomes Full during Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . .8-82
Service Call Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-85
Contacting Your Local Authorized Canon Dealer. . . . . . . . . . . . . . . . . . . . . . 8-85
When the Power Does Not Turn ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-88
Chapter 9 Appendix
Sample Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
Copy Log List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Print Log List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-5
Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-5
Color Image Reader-C1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7
Feeder (DADF-K1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Cassette Feeding Unit-X1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-9
Plain Pedestal-C1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10
Paper Deck-P1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-10
Finisher-M1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Finisher-N1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-12
Saddle Finisher-N2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-13
Copy Tray Unit-H1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
Card Reader-D1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-15
Relationship between Original Orientation and Preprinted Paper
Output Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-16
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-20
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Thank you for purchasing the Canon Color imageRUNNER C3220/C2620. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.
WARNING
.
Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.
CAUTION
.
Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.
IMPORTANT
.
Indicates operational requirements and restrictions. Be sure to read these items carefully in order to operate the machine correctly, and to avoid damage to the machine.
NOTE
.
Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.
Preface
How To Use This Manual
xiii
Keys Used in This Manual
The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual:
Displays Used in This Manual
Screen shots of the touch panel display used in this manual are those taken when the Color imageRUNNER C3220 Copier model has the following optional equipment attached to it: the Feeder (DADF-K1), Color Universal Send Kit, Super G3 FAX Board, Resolution Switching Board, Color Network Multi-PDL Printer Kit, Saddle Finisher-N2, and Cassette Feeding Unit-X1.
Note that functions that cannot be used depending on the model or options, are not displayed on the touch panel display.
The keys which you should press are marked with a , as shown below.
When multiple keys can be pressed on the touch panel display, all keys are marked. Select the keys which suit your needs.
Touch Panel Display Keys: [Key Name]
Examples: [Cancel]
[Done]
Control Panel Keys: <Key icon> + (Key Name)
Examples:
(Start) (Stop)
Place your originals press [Special Features].
Press this key for operation.
xiv
Illustrations Used in This Manual
Illustrations used in this manual are those displayed when the Color imageRUNNER C3220 Copier model has the following optional equipment attached to it: the Feeder (DADF-K1) and Cassette Feeding Unit-X1.
xv
This machine makes effective use of memory in order to perform print operations efficiently. For example, as soon as the machine has scanned the original that you want to copy, it can immediately scan the next person's original. You can also print from this machine, using a function other than the Copy function. In this machine, these operations take place in a complex way, so that not only copies, but also various kinds of prints may sometimes have to wait their turn before they can be printed out.
To avoid confusion when reading this manual, the terms "scanning," "printing," and "copying," used throughout this manual are defined below. When making a copy, the process of scanning originals and printing copies may be described as separate functions.
Operations and Terms Used in This Manual
Scanning
Scanning an original to be copied, or scanning an original to be stored as data in an inbox.
Printing
Outputting a copy, outputting data stored in an inbox, or outputting data sent from a personal computer to the machine.
xvi
Printing data scanned from an original, followed by finishing options, such as stapling.
Copying
xvii
Preventing Counterfeit Documents
This machine includes a function for aiding in the prevention of counterfeit documents. If you are copying documents that resemble paper money closely, you may be unable to get an appropriate image.
FCC (Federal Communications Commission)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the Operator's Manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Use of shielded cable is required to comply with Class A limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modications to the equipment unless otherwise specied in the manual. If such changes or modications should be made, you could be required to stop operation of the equipment.
Legal Notices
xviii
IC (Industry Canada)
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
To reduce potential ratio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that required for successful communication.
Laser Safety
This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Also, this product is certied as a Class
I
laser product under IEC60825-1:1993 and EN60825-1:1994. This means that the product does not produce hazardous laser radiation.
Since radiation emitted inside the product is completely conned within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Do not remove protective housings or external covers, except as directed by the equipment's Reference Guide.
According to EN55022
WARNING
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
xix
CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.
The label shown below is attached to the laser scanner unit inside the machine, or to the cover of the laser scanner unit.
CAUTION
Use of controls, adjustments, or performance of procedures other than those specied in this manual may result in hazardous radiation exposure.
CANON INC.
3-30-2 SHIMOMARUKO, OHTA-KU, TOKYO, JAPAN
CANON U.S.A., INC.
ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.
CANON CANADA INC.
3128 ORLANDO DRIVE, UNIT#1, BUILDING F, MISSISSAUGA, ONTARIO, L4V1R5, CANADA
MANUFACTURED:
THIS PRODUCT CONFORMS WITH DHHS RADIATION PERFORMANCE STANDARD, 21 CFR CHAPTER 1 SUBCHAPTER J.
xx
Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Trademarks
Canon, the Canon logo, imageRUNNER, MEAP, the MEAP logo, and NetSpot Accountant are trademarks of Canon Inc.
Adobe, PostScript, and PostScript 3 are trademarks of Adobe Systems Incorporated.
Apple and AppleTalk are trademarks of Apple Computer, Inc.
Windows and Active Directory are registered trademarks of Microsoft Corporation in the United States and other countries.
NetWare is a registered trademark of Novell, Inc.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. or other countries.
Ethernet is a trademark of Xerox Corporation.
The following fonts are licensed from Bitstream Technologies, Inc. Dutch 801 Bold, Dutch 801 Roman, Fixed Pitch 810 Courier 10 Pitch/Text.
The following font is a trademark of Bitstream Inc. Dutch 801
© Copyright 1987, Bitstream Inc., Cambridge Massachusetts USA.
All rights reserved.
Other product and company names herein may be the trademarks of their respective owners.
Novell NetWare
®
:
NetWare
xxi
Copyright
Copyright 2005 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc.
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS.
xxii
Legal Limitations on the Usage of Your Product and the Use of Images
Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are uncertain about the legality of using your product to scan, print or otherwise reproduce any particular document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in advance with your legal advisor for guidance.
Paper Money • Travelers Checks
Money Orders Food Stamps
Certicates of Deposit Passports
Postage Stamps
(canceled or uncanceled)
Immigration Papers
Identifying Badges or Insignias Internal Revenue Stamps
(canceled or uncanceled)
Selective Service or Draft Papers Bonds or Other Certificates of
Indebtedness
Checks or Drafts Issued by
Governmental Agencies
Stock Certicates
Motor Vehicle Licenses and
Certicates of Title
Copyrighted Works/Works of Art
without Permission of Copyright Owner
xxiii
In Order to Avoid Unauthorized Use of the Machine
Unauthorized copies can be prevented by using the optional Key Switch Unit to manage the operation of the Color imageRUNNER C3220/C2620. The use of this key should be strictly supervised.
Security Key
When using the machine, insert the security key into the main unit, and then turn it to the right.
xxiv
Please read these "Important Safety Instructions" thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specied in the manual. Improper operation or use of this machine could result in personal injury and/or damage requiring extensive repair that may not be covered under your Limited Warranty.
Installation
WARNING
Do not install the machine near alcohol, paint thinner, or other ammable
substances. If ammable substances come into contact with electrical parts inside the machine, it may result in a re or electrical shock.
Do not place the following items on the machine. If these items come into contact
with a high-voltage area inside the machine, it may result in a re or electrical shock. If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer.
- Necklaces and other metal objects
- Cups, vases, owerpots, and other containers lled with water or liquids
Important Safety Instructions
xxv
CAUTION
Do not install the machine in unstable locations, such as unsteady platforms or
inclined oors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury.
Never block the ventilation slots and louvers on the machine. These openings are
provided for proper ventilation of working parts inside the machine. Blocking these openings can cause the machine to overheat. Never place the machine on a soft surface, such as a sofa or rug.
Do not install the machine in the following locations:
- A damp or dusty location
- A location near water faucets or water
- A location exposed to direct sunlight
- A location subject to high temperatures
- A location near open ames
Do not remove the machine's leveling feet after the machine has been installed, as
this may cause the machine to fall or tip over, resulting in personal injury.
xxvi
Power Supply
WARNING
Do not damage or modify the power cord. Also, do not place heavy objects on the
power cord, or pull on or excessively bend it, as this could cause electrical damage and result in a re or electrical shock.
Keep the power cord away from a heat source; failure to do this may cause the power
cord coating to melt, resulting in a re or electrical shock.
Do not connect or disconnect the power cord with wet hands, as this may result in
electrical shock.
Do not connect the power cord to a multiplug power strip, as this may cause a re or
electrical shock.
Do not bundle up or tie the power cord in a knot, as this may result in a re or
electrical shock.
Insert the power plug completely into the power outlet, as failure to do so may result
in a re or electrical shock.
Do not use power cords other than the power cord provided, as this may result in a
re or electrical shock.
As a general rule, do not use extension cords. Using an extension cord may result in
a re or electrical shock. If an extension cord must be used, however, use one rated for voltages of 120 V AC and over, untie the cord binding, and insert the power plug completely into the extension cord outlet to ensure a rm connection between the power cord and the extension cord.
CAUTION
Do not use power supplies with voltages other than those specified herein, as this
may result in a re or electrical shock.
Always grasp the power plug when disconnecting the power cord. Pulling on the
power cord may expose or snap the core wire, or otherwise damage the power cord. If the power cord is damaged, this could cause current to leak, resulting in a re or electrical shock.
Leave sufficient space around the power plug so that it can be unplugged easily. If
objects are placed around the power plug, you will be unable to unplug it in an emergency.
xxvii
Handling
WARNING
Do not attempt to disassemble or modify the machine. There are high-temperature
and high-voltage components inside the machine which may result in a re or electrical shock.
If the machine makes strange noises, or gives off smoke, heat, or strange smells,
immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a re or electrical shock.
Do not use highly flammable sprays near the machine. If gas from these sprays
comes into contact with the electrical components inside the machine, it may result in a re or electrical shock.
To avoid damage to the power cord and creating a re hazard, always turn OFF the
main power switch, and unplug the interface cable when moving the machine. Otherwise, the power cord or interface cable may be damaged, resulting in a re or electrical shock.
Do not drop paper clips, staples, or other metal objects inside the machine. Also, do
not spill water, liquids, or ammable substances (alcohol, benzene, paint thinner, etc.) inside the machine. If these items come into contact with a high-voltage area inside the machine, it may result in a re or electrical shock. If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer.
xxviii
CAUTION
Do not place heavy objects on the machine, as they may tip over or fall resulting in
personal injury.
Close the feeder/platen cover gently to avoid catching your hands, as this may result
in personal injury.
Do not press down hard on the feeder/platen cover when using the platen glass to
make copies of thick books. Doing so may damage the platen glass and result in personal injury.
Do not touch the finisher while the machine is printing, as this may result in personal
injury.
Turn OFF the control panel power switch for safety when the machine will not be used
for a long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.
Do not place your hand in the part of the tray where stapling is performed when a
nisher is attached, as this may result in personal injury.
The laser beam can be harmful to human bodies. Since radiation emitted inside the
product is completely conned within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions for safety.
Never open covers other than those instructed in this manual.
Finisher-M1
Finisher-N1/Saddle Finisher-N2
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