Canon C755 Service Manual

MultiPASS C755

SERVICE MANUAL

Canon

I. MEANING OF MARKS

The marks used in this manual have the following meanings.

Mark Meaning

States a precaution to be taken to prevent danger to personnel, damage to the product, or damage to electronic components by discharge of static electricity. for example.

States a precaution to be taken to prevent damage to electronic components by electrostatic discharge.

Informs you of fire-related cautions.

NOTE

REFERENCE

Informs you that the plug must be removed from the power outlet before starting an operation.

Gives useful information to understand descriptions.

Indicates sections to be read to obtain more detailed information.

II. ABOUT THIS MANUAL

This manual is divided into five parts, and contains information required for servicing the product.

Each of the above parts is further divided into the following four chapters:

Chapter 1: General Description

This part explains product specifications and the how to service the unit safely. It is very important, so please read it.

Chapter 2: Assembly and Disassembly

This part explains the assembly and disassembly of the product.

Chapter 3: Maintenance and Service

This part explains how to maintain the products for adjustment and troubleshooting and service operations and service switches.

Chapter 4: Appendix

This part explains the informations of the optional products and user data flow.

REFERENCE

• For more details of user operations and user reports, see the separate volume of

GUIDE

• Greasing points is not given in this manual. See the illustrations in the separate volume of

PARTS CATALOG

• Detailed description of each SSSW/parameter is not given in this manual except the new SSSWs/parameters added to this model. See

• See the error codes not shown in this manual.

G3 Facsimile Service Data Handbook (supplied separately)

G3 Facsimile Error Code List (Rev.1, supplied separately)

for details them.

for details of the

USER'S

III. REVISION HISTORY

REVISION CONTENT

0 Original

III

IV. TABLE OF CONTENTS

Page 1 - 1 1. FEATURES 1 - 1 1.1 Overview 1 - 2 2. SPECIFICATIONS 1 - 2 2.1 General Specification 1 - 2 2.2 Communication Specification 1 - 3 2.3 Color Communication Specification 1 - 4 2.4 Scanner Specification 1 - 6 2.5 Printer Specification 1 - 9 2.6 Copy Specification 1 -10 2.7 Function 1 -12 3. OVERVIEW 1 -12 3.1 External View 1 -14 3.2 Operation Panel 1 -17 3.3 Consumables 1 -17 3.3.1 BJ cartridge and ink cartridge 1 -19 3.3.2 Print media

Chapter 1: General Description

Chapter 2: Assembly and Disassembly

2 - 1 1. ATTENTION TO BE PAID DURING ASSEMBLY/DISASSEMBLY 2 - 1 1.1 Safety Cautions 2 - 2 1.2 General Cautions 2 - 3 1.3 Product-Inherent Cautions 2 - 3 1.4 Action in the Event of Abnormality (All Clear) 2 - 4 2. DISASSEMBLY/ASSEMBLY 2 - 4 2.1 Parts Layout 2 - 6 2.2 Disassembly Work-Flow 2 - 7 2.3 Disassembly Procedure

Chapter 3: Maintenance & Service

3 - 1 1. MAINTENANCE LIST 3 - 1 1.1 Consumables 3 - 1 1.2 Cleaning 3 - 2 1.3 Periodic Inspection 3 - 2 1.4 Periodic Replacement Parts 3 - 2 1.5 Adjustment Items 3 - 3 1.6 General Tools 3 - 3 1.7 Special Tools 3 - 4 2. HOW TO CLEAN PARTS 3 - 4 2.1 Main Unit Outer Covers 3 - 4 2.2 Separation Roller

3 - 4 2.3 Document Feed/Eject Roller 3 - 4 2.4 Separation Guide 3 - 4 2.5 Scanning Glass (Contact Sensor) 3 - 4 2.6 White Sheet 3 - 4 2.7 Printer Platen 3 - 6 3. ADJUSTMENT 3 - 6 3.1 CS LED Lights-on Duration Adjustment 3 - 7 3.2 When Adjustment of the Print Head Position is Required 3 - 9 3.3 When the Carriage Belt Tension Needs Adjustment 3 - 9 3.4 When the ASF Gear Initial Position Adjustment is Required 3 -11 3.5 When the Head Gap Needs Adjustment 3 -14 4. TROUBLESHOOTING 3 -14 4.1 Troubleshooting Index 3 -16 4.2 Errors Shown on the Display 3 -16 4.2.1 User error message 3 -22 4.2.2 Error codes 3 -30 4.3 Errors not Shown on the Display 3 -30 4.3.1 General errors 3 -31 4.3.2 Printing problems 3 -33 4.3.3 Scanning problems 3 -35 4.4 Processing Communication Problems 3 -35 4.4.1 Initial identification of problems 3 -36 4.4.2 Procedures for processing communication problems 3 -39 5. COMMUNICATION SYSTEM OPERATIONS 3 -39 5.1 FAX/TEL Switching 3 -39 5.1.1 Settings 3 -39 5.1.2 Parameters 3 -40 5.2 Answering Machine Connection 3 -40 5.2.1 Settings 3 -40 5.2.2 Parameters 3 -40 5.3 Manual/Auto Reception Switching 3 -40 5.3.1 Settings 3 -40 5.3.2 Parameters 3 -41 5.4 Operations Where Other Machine Does not Have Color Communications Ability 3 -41 5.5 Conditions Necessary for Color Reception 3 -42 5.6 Specifications for Color Communications 3 -43 6. SERVICE SWITCHES 3 -43 6.1 Hardware Switches 3 -43 6.2 Service Data Setting 3 -43 6.2.1 Service data overview 3 -44 6.2.2 Service data registration/setting method 3 -45 6.2.3 Service data setting 3 -52 6.2.4 Explanation of service data 3 -53 6.2.5 New SSSWs/parameters added to this model

3 -57 7. TEST FUNCTIONS 3 -57 7.1 User Test Print Functions 3 -57 7.1.1 Nozzle check 3 -58 7.2 Service Test Functions 3 -58 7.2.1 Test mode overview 3 -59 7.2.2 Test mode flowchart 3 -61 7.2.3 D-RAM tests 3 -61 7.2.4 CS tests 3 -62 7.2.5 PRINT test 3 -64 7.2.6 Modem and NCU tests 3 -67 7.2.7 Faculty tests 3 -72 7.2.8 Printer test 3 -73 8. SERVICE REPORT 3 -73 8.1 Report Output Function 3 -73 8.1.1 User report output functions 3 -75 8.1.2 Service report output functions 3 -83 9. WIRING DIAGRAM 3 -83 9.1 Wiring Diagram 3-84 3 -84 10.1Block Diagram 3 -85 10.2Circuit Board Components

.BLOCK DIAGRAM

Chapter 4: Appendix

4 - 1 1. USER DATA FLOW 4 - 1 1.1 User Data Flow (by Operation Panel) 4 - 4 1.2 User Data Flow (by MultiPASS Suite)

INDEX

MultiPASS C755 Chapter 1: General Description

1. FEATURES

1.1 Overview

This product is a G3 transreceiving facsimile based on the ITU-T recommendations. It can be used in telephone networks.

*: This mark indicates a new function.

Picture Quality Color Printer

High quality printing can be accomplished with the Canon Bubble Jet (BJ) method using the maximum 1440dpi × 720dpi resolution. Various kinds of media can be printed with the high speed of a maximum

8.7 pages per minute. The printing paper tray can hold up to 100 sheets of plain paper, 50 sheets of OHP film, or 10 back print films or envelopes.

*Plain paper fax which can transmit/receive in color

Conforming to ITU-T recommendations, this fax is able to transmit/receive in color. Due to containing extremely high-speed 33.6kbps modems, transmission time can be shortened. Pictures and photographs can both be send and received clearly by UHQ(Ultra High quality), Canon’s vivid image processing technology. Up to 20 letter- or A4- size sheets, or up to 10 legal-size sheets, can be set in the ADF. 12 one-touch dial entries and 100 speed dial entries can be registered, and group dial and broadcasting transmission can also be done. When paper and ink run out, the data is saved to memory, so there is no worry. When a external-phone is attached, fax communication and normal telephone reception are possible due to DRPD service and FAX/TEL switching.

BJ Cartridge

Printing quality superior to photos is produced by use of BC-30 and BC-33/BC-34 photo BJ cartridges.

*Out-of-Ink Function

This machine has a function which detects when ink has run out. It also detects when the cartridges of machines equipped with color communications are out of ink. The presence/absence of ink in the ink chamber is detected by reflecting ink sensor.

Copy Function

This machine can be used as a 360dpi × 360 dpi high resolution full color copier. With a monochrome document (including half-tone), up to 99 pages can be copied at one time at the speed of a maximum of 3 pages/minute.

Full Color & 256 Gradation Grayscale Scanner

Using graphics or OCR software which conforms to the TWAIN standard, full color and 256-gradation grayscale images with a quality of 30dpi ~ 600 dpi can be read into a computer. Reading in can be done at a resolution of 300dpi, and can be enhanced to 600dpi using the included MultiPASS Suite.

PC Fax

By connecting this machine to a computer, a fax can be transmitted from the included MultiPASS Suite or from a Windows application, and a received image can be saved to the computer as-is without printing it out.

1-1

MultiPASS C755 Chapter 1: General Description

2. SPECIFICATIONS

2.1 General Specification

Type Desktop Body colour Art gray Power source 98 ~ 132V AC, 48 ~ 62 Hz Power consumption Standby 6.0 W

Max. 44.9 W (when 100% black copy)

Usage environment. 50.0°F ~ 90.5°F (10°C ~ 32.5°C), 20%~85% RH, 570 ~ 760

mmHg (760 ~ 1013 hPa) Horizontal ±3° or less

Operating noise Measured in accordance with ISO standards

Operating :47 dB(A) or less

Dimensions (W × D × H) 17.20" × 16.85" × 8.15" (437 mm × 428 × 207 mm)

(Not including Trays)

Weight 14.55 lbs (6.6 kg) Including trays

2.2 Communication Specification

Applicable lines PSTN (Public Switched Telephone Network) Applicable Services DRPD (Distinctive Ring Pattern Detection) Handset None Transmission method Half-duplex Transmission control protocol ITU-T T30 binary protocol/ECM protocol/

ITU-T V.8 protocol/V.34 protocol/ECM protocol

Modulation method

G3 image signals ITU-T V.27ter (2.4k, 4.8k bps)

ITU-T V.29 (7.2k, 9.6k bps) ITU-T V.17 (TC7.2k, TC9.6k, 12k, 14.4k bps) ITU-T V.34 (2.4k, 4.8k, 7.2k, 9.6k, 12k, 14.4k, 16.8k, 19.2k,

21.6k, 24k, 26.4k, 28.8k, 31.2k, 33.6k bps)

G3 procedure signals ITU-T V.21 (No.2) (300bps)

ITU-T V.8 300bps ITU-T V.34 600 bps, 1200 bps (With automatic fallback function)

Coding Black/white ITU-T T.4 Coding method (MH, MR)

ITU-T T.6 Coding method (MMR) ITU-T T.82/T.85 Coding method (JBIG)

Color ITU-T T.81 Coding method (JPEG) Error correction ITU-T T30 (ECM) Canon express protocol (CEP) None

1-2

Time required for transmission protocol

MultiPASS C755 Chapter 1: General Description

Pre-message Post-message Post-message *

Protocol Protocol *

Protocol *

Mode (between pages) (after pages)

G3 standard approx.18 sec. approx.4 sec. approx.4 sec. V.8/V.34 approx.8 sec. approx.2 sec. approx.2 sec.

*1 Time from when other facsimile is connected to the line until image transmission begins. *2 Post-message (between pages): Time from after one document has been sent until

transmission of the next document starts if several pages are transmitted.

*3 Post-message (after last pages): Time from after image transmission is completed until

line is switched from facsimile to telephone.

Minimum transmission time 10 msec (G3), 0 msec (G3, ECM) Transmission output level From 0 to -15 dBm Receive input level From -3 to -43 dBm Modem IC FM336

2.3 Color Communication Specification

ITU-T recommendation ITU-T T.30 ANNEX E (JPEG Color Fax)

T.4 ANNEX E (JPEG Header) T.42 (Color space for Color Fax) T.81 (JPEG)

Scanning Document size A4 Printing paper size A4 Resolution 200×200 dpi Picture element 8 bit Coding JPEG Color space CIELAB Illuminant Data CIE Standard Illuminant D50 Sub sample 4:1:1 (=Lab)

1-3

MultiPASS C755 Chapter 1: General Description

2.4 Scanner Specification

Type Sheets ADF capacity Max. 20 sheets (A4/Letter)

Max. 10 sheets (Legal)

Effective scanning width Letter/Legal 8.42" (214 mm)

A4 8.19" (208 mm)

Scanning method Contact sensor scanning method Scanning resolution 600 × 600 dpi Scanning line density & Scanning speed

Operation Mode Line density Motor step Scanning speed

FAX Standard 8 dot/mm × 3.85 line/mm 150 dpi/step 5 msec/line (Direct TX)

(203.2 dpi × 97.79 dpi)

Fine 8 dot/mm × 7.7 line/mm 300 dpi/step 3.3 msec/line

(203.2 dpi × 195.58 dpi)

Scanner Text (Binary) 150 dpi or less 150 dpi/step 5 msec/line

151~300 dpi 300 dpi/step 3.3 msec/line 301~600 dpi 600 dpi/step 3.3 msec/line

Gray scale 150 dpi or less 150 dpi/step 5 msec/line

151~300 dpi 300 dpi/step 3.3 msec/line 301~600 dpi 600 dpi/step 3.3 msec/line

Full color 150 dpi or less 150 dpi/step 9 msec/line

151~300 dpi 300 dpi/step 9 msec/line 301~600 dpi 600 dpi/step 9 msec/line

Copy B&W 360 dpi 600 dpi/step 3.3 msec/line

Full color 360 dpi 600 dpi/step 9 msec/line

interval

3.3 msec/line (Memory TX)

Scanner gradations Grayscale; 8 bit, 256 gradations

Color; R,G,B (8 bits each) full color capability

TWAIN Yes Scanning density adjustment 3 density level Image modes Halftone (PHOTO mode) Halftone (fax and copy) 64-gradation error diffusion system (UHQ) Prescan Yes

1-4

MultiPASS C755 Chapter 1: General Description

Scanning range

Sheet dimensions (W × L)

Maximum 8.50" × 39.3" (216 mm × 1000 mm) Minimum 3.5" × 1.75" (88.9 mm × 44.5 mm) Thickness

multiple pages: 0.003" ~ 0.005" (0.08 mm ~ 0.13 mm)

75~90 g/m

single page: 0.003" ~ 0.017" (0.08 mm ~ 0.43 mm)

75~340 g/m

Document leading edge

SCANNING DROP OUT RANGE

SCANNING RANGE

Document trailing edge

Figure 1-1 Scanning Range

Item A4 Letter Legal

1 Effective scanning width 8.09"~8.23" 8.31"~8.46" 8.31"~8.46"

(205.5~209 mm) (211.0~215 mm) (211.0~215 mm)

2 Effective scanning length 11.54" 10.84" 13.84"

(289~297 mm) (271.4~279.4 mm) (347.6~355.6 mm)

3 Left margin 0.04" ±0.14" 0.04" ±0.14" 0.04" ±0.14"

(1.0 mm ±3.5 mm) (1.0 mm ±3.5 mm) (1.0 mm ±3.5 mm)

4 Right margin 0.04" ±0.14" 0.04" ±0.14" 0.04" ±0.14"

(1.0 mm ±3.5 mm) (1.0 mm ±3.5 mm) (1.0 mm ±3.5 mm)

5 Top margin 0.08" ±0.08" 0.08" ±0.08" 0.08" ±0.08"

(2.0 mm ±2.0 mm) (2.0 mm ±2.0 mm) (2.0 mm ±2.0 mm)

6 Bottom margin 0.08" ±0.08" 0.08" ±0.08" 0.08" ±0.08"

(2.0 mm ±2.0 mm) (2.0 mm ±2.0 mm) (2.0 mm ±2.0 mm)

Units are inches with mm shown in parentheses.

Document scanning width “A4/LTR” is set in service data #1 SSSW SW06, bit4.

NOTE

1-5

MultiPASS C755 Chapter 1: General Description

2.5 Printer Specification

Printing method Bubble-jet ink on-demand BJ Cartridge

Black BJ Cartridge Color BJ Cartridge Photo BJ Cartridge BC-30 BC-33 BC-34Photo

Product code F45-1471 F45-1491 F45-1511 Structure Separate type ink tank Separate type ink tank Separate type ink tank Head 160 nozzles

Bk (160 nozzles × 1) Bk, C, M, Y (48 nozzles × 4) Bk, C, M, Y (48 nozzles × 4)

Ink colors Pigment Bk Pigment Bk, C, M, Y Dye PBk, PC, PM, Y Ink tanks BCI-3BK BCI-3BK, BCI-3C, BCI-3BK Photo

Weight 60g (without ink tank) 72g (without ink tanks) 75g (without ink tanks)

Ink Cartridge

Products name BCI-3BK/BCI-3C/BCI-3M/BCI-3Y/BCI-3BK Photo/BCI-3PC Photo/

Product code F47-2171/F47-2181/F47-2191/F47-2201/F47-2231/F47-2211/

Ink contains 23g (BCI-3BK)/11g (others)

Ink detection Optical LOW-Ink sense Printing speed Black Approx. 8.7 pages/minute (in case of character print)

Printing resolution 360 dpi × 360 dpi (Normal print), 1440 dpi × 720 dpi (Printer mode)

*Printing in a checkered pattern without printing vertical and horizontal adjacent dots.

Paper output tray stacking Approx. 50 sheets (when using the recommended paper) Paper tray

Paper supply method ASF (Auto Sheet Feeder) Number of paper tray 1tray : Legal/Letter/A4 (Universal ) Paper capacity Max. 0.40" (10 mm) thickness

3. OVERVIEW

3.1 External View

Front View

ADF (AUTOMATIC DOCUMENT FEEDER) and PRINTER COVER Holds documents to be scanned.

PAPER GUIDE Keeps print media in position. Adjust to the width of the print media.

DOCUMENT GUIDES Keep the document in position when being scanned. Adjust to the width of the document.

DOCUMENT TRA Y When open, holds scanned documents as they exit the MultiP ASS . When closed, serves as a cover for the operation panel.

DOCUMENT SUPPORT Holds documents as they feed into the ADF.

PAPER REST Supports print media stacked in the multipurpose tray.

MUL TI-PURPOSE TRAY Holds plain paper and other print media.

HANDLE Opens the printer cover.

OPERATION PANEL Controls the MultiPASS.

OUTPUT TRA Y Holds printed pages as they exit the MultiPASS.

Figure 1-5 External View (1)

1-12

P APER THIC KNESS LEVER Adjusts the gap between the print head and the print media to suit the print media’s thickness.

Back View

MultiPASS C755 Chapter 1: General Description

PARALLEL INTERFACE PORT

USB PORT

TELEPHONE/ ANSWERING MACHINE/ DATA MODEM JACK

TELEPHONE LINE JACK

POWER CORD CONNECTOR

Inside View

PRINTER COVER

CARTRIDGE HOLDER

Figure 1-6 External View (2)

1-13

MultiPASS C755 Chapter 1: General Description

3.2 Operation Panel

Operation Panel

■ Numeric Buttons Enter numbers when dialing or registering fax/telephone numbers. Also enter characters when registering names.

■ Document Feed Lever Sets the ADF to (automatic document feed) for feeding multipage documents, or to (manual document feed) for feeding single sheets.

■ One-Touch Speed Dialing/Special Function Buttons Dial fax/telephone numbers pre-registered for one-touch speed dialing. Also used to perform special functions.

ABC DEF

GHI JKL MNO

TUV WXY

PRS

OPER

SYMBOLS

Redial /Pause

Hook

Coded Dial

Tone

■ LCD

Displays messages and prompts during operation. Also displays selections, text, numbers, and names when registering information.

■ Redial/Pause Button

Redials the last number that was dialed with the numeric buttons. Also enters pauses between or after the fax/telephone number when dialing or registering numbers.

■ Coded Dial Button

Press this button and a two-digit code to dial a pre-registered fax/telephone number or group.

■ Color/B&W Button

Sets the unit for color or black & white transmission or copying. For color transmission or color copying, press this button to turn on its light.

■ Hook Button

Engages or disengages the telephone line.

01 02 03

Data Registration

04 05 06

Report

Cleaning

Function

Space +

Clear

Set

Memory Reference

07 08

10 11

Color

/ B&W

Image Quality

Start

Alarm

Receive Mode

Stop

Copy

■ Alarm Light

Flashes when an error occurs, or when the MultiPASS is out of paper or ink.

■ Receive Mode Button Selects the receive mode.

■ Copy Button

Sets the MultiPASS to make copies.

■ Image Quality Button

Selects the resolution setting the MultiPASS uses for the document you are sending. Also selects the image quality setting (resolution and paper type) for the document you are copying.

■ Stop Button

Cancels sending, receiving, registering data, copying and other operations, and returns the MultiPASS to standby mode.

■ Start Button

Starts sending, receiving, scanning, and copying.

Resume

Figure 1-7 Operation Panel (1)

1-14

MultiPASS C755 Chapter 1: General Description

One-Touch Speed Dialing/Special Function Buttons

The buttons on the right of the operation panel have the following two functions:

• One-Touch Speed Dialing Buttons

The buttons marked 01 to 12 can be used to dial fax/telephone numbers preregistered under these buttons.To use the one-touch speed dialing buttons, the

Function button’s light must be off.

• Special Function Buttons

The special function buttons (marked under or to the sides of the buttons) are described below.To access the special functions, press Function to turn on its light and then press the button you wish to access.

01 02 03

Data Registration

04 05 06

Memory Reference

07 08

Report

10 11

Cleaning

Function

■ Function Button/Light

Switches between the special function buttons and the one-touch speed dialing buttons. To use the special function buttons, press this button to turn on its light. To use the one-touch speed dialing buttons, press to turn off its light.

■ Set Button

Selects and registers settings or information during data registration.

■ Resume Button

Form-feeds paper when printing, and resumes printing after an error is corrected.

Space +

Clear

Set

Resume

■ Data Registration Button

Accesses the different menus for customizing your MultiPASS.

■

, Buttons

Scroll through the settings so you can see other selections in the menus during data registration.

■ Memory Reference Button

Performs operations with documents stored in memory. Also prints documents in memory you no longer want to upload to your PC.

■

, Buttons

Move the cursor left or right when registering data.

■ Space Button

Enters a space between letters and numbers when registering information.

■ + Button

Enters a plus sign (+) when registering your unit fax/telephone number.

■ Report Button Prints reports containing registered information and information on transactions.

■ Cleaning Button

Prints the nozzle check pattern, performs cleaning operations, and aligns the BJ cartridge print head position.

■ Clear Button

Clears an entire entry when registering information.

Figure 1-8 Operation Panel (2)

1-15

MultiPASS C755 Chapter 1: General Description

Guidelines for Entering Numbers, Letters, and Symbols

When you come to a step that requires you to enter a name or number, refer to the table below to determine which numeric button to press for the character you want.

Button Letters (:A) Numbers (:1)

ABC

DEF

GHI

JKL

MNO

PRS

TUV

WXY

OPER

SYMBOLS

Tone

ABCabc 2

DEFdef 3

GHIghi 4

JKLjkl 5

MNOmno 6

PQRSpqrs 7

TUVtuv 8

WXYZwxyz 9

Letter input (:A) Number input (:1)

If you pause for more than 60 seconds between entering characters, the unit will automatically return to standby mode.

Figure 1-9 Operation Panel (3)

1-16

3.3 Consumables

3.3.1 BJ cartridge and ink cartridge

BJ Cartridges and BJ Tanks

A BJ cartridge is made up of a “holder” that contains the pr int head unit, and different color BJ ink tanks that are placed inside the “holder.”You can replace individual BJ tanks as they run out.

Canon offers several BJ cartridges for use with the MultiPASS.

■ Color BJ Cartridge (Either one included with your MultiPASS)

Prints in color and monochrome. It contains four BJ tanks:Black, cyan, magenta, and yellow. BC-33 Color BJ Cartridge* -or- BC-33e Color BJ Cartridge**

MultiPASS C755 Chapter 1: General Description

InkTank

BCI-3BK

InkTank

BCI-3C

Black

InkTank

BCI-3M

InkTan

Cyan

Made in Japan

PUSH

BCI-3

Magenta

Yellow

Made in Japan

PUSH

Made in Japan

PUSH

Made in Japan

PUSH

BLACK BJ TANK (BCI-3BK or BCI-3eBK)

CYAN BJ TANK (BCI-3C or BCI-3eC)

MAGENTA BJ TANK (BCI-3M or BCI-3eM)

YELLOW BJ TANK (BCI-3Y or BCI-3eY)

Ink Tank

BCI-3BK

Black

Ink Tank

BCI-3C

Cyan

Ink Tank

BCI-3M

Magenta

Ink Tank

BCI-3Y

Yellow

InkTank

BCI-3BK

InkTank

BCI-3C

Black

InkTank

BCI-3M

InkTan

Cyan

Made in Japan

PUSH

BCI-3

Magenta

Yellow

Made in Japan

PUSH

Made in Japan

PUSH

Made in Japan

PUSH

BLACK BJ TANK (BCI-3eBK)

CYAN BJ TANK (BCI-3eC)

MAGENTA BJ TANK (BCI-3eM)

YELLOW BJ TANK (BCI-3eY)

Ink Tank

BCI-3BK

Black

Ink Tank

BCI-3C

Cyan

Ink Tank

BCI-3M

Magenta

Ink Tank

BCI-3Y

Yellow

■ Photo BJ Cartridge (Sold separately)

Prints photo-realistic images in color.It contains four BJ tanks: Photo black, photo cyan, photo magenta, and yellow.

BC-34 Photo BJ Cartridge* -or- BC-34e Photo BJ Cartridg e**

InkTank

BCI-3PBK

Photo

InkTank

BCI-3PC

Photo

InkTank

Black

BCI-3PM

Photo

InkTan

Photo

BCI-3

Cyan

Made in Japan

Photo

Magenta

PUSH

Made in Japan

Yellow

PUSH

Made in Japan

PUSH

Made in Japan

PUSH

Ink Tank

BCI-3PBK

BCI-3PC

Photo Photo Photo

Photo Photo

Photo Black Cyan Magenta

Ink Tank

BCI-3PM

Ink Tank

BCI-3Y

Yellow

InkTank

BCI-3PBK

Photo

InkTank

BCI-3PC

Photo

InkTank

Black

BCI-3PM

Photo

InkTan

Photo

BCI-3

Cyan

Made in Japan

Photo

Magenta

PUSH

Made in Japan

Yellow

PUSH

Made in Japan

PUSH

Made in Japan

PUSH

Ink Tank

BCI-3PBK

BCI-3PC

Photo Photo Photo

Photo Photo

Photo Black Cyan Magenta

Ink Tank

BCI-3PM

Ink Tank

BCI-3Y

Yellow

PHOTO BLACK BJ TANK (BCI-3PBK Photo or BCI-3ePBK Photo)

PHOTO CYAN BJ TANK (BCI-3PC Photo or BCI-3ePC Photo)

PHOTO MAGENTA BJ TANK (BCI-3PM Photo or BCI-3ePM Photo)

YELLOW BJ TANK (BCI-3Y or BCI-3eY)

PHOTO BLACK BJ TANK (BCI-3ePBK Photo)

PHOTO CYAN BJ TANK (BCI-3ePC Photo)

PHOTO MAGENTA BJ TANK (BCI-3ePM Photo)

YELLOW BJ TANK (BCI-3eY)

*You can use both BCI-3 and BCI-3e BJ tanks in this BJ cartridge. However, we recommend you use the

same model for all four BJ tanks.

**Use only BCI-3e BJ tanks in this BJ car tridge.

Figure 1-10 Consumables (1)

1-17

MultiPASS C755 Chapter 1: General Description

■ Black BJ Cartridge (Sold separately)

Prints in monochrome. It contains one black BJ tank. BC-30 Black BJ Cartridge* -or- BC-30e Black BJ Cartridge**

InkTank

BCI-3BK

Black

Made in Japan

PUSH

BLACK BJ TANK (BCI-3BK or BCI-3eBK)

Ink Tank

BCI-3BK

Black

InkTank

BCI-3BK

Black

Made in Japan

PUSH

BLACK BJ TANK (BCI-3eBK)

Ink Tank

BCI-3BK

Black

• To help ensure the maximum life of your BJ cartridges, always follow the guidelines for cartridge maintenance.

• For optimum printing results and to avoid printing problems, Canon recommends that you only use the Canon BJ cartridges and tanks mentioned in this guide.

Figure 1-11 Consumables (2)

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MultiPASS C755 Chapter 1: General Description

3.3.2 Print media

■ Plain Paper

The MultiPASS supports letter-, legal-, and A4-size paper in portrait orientation.You can use regular copier paper, cotton bond paper, and typical letterhead.Your unit does not require special ink jet paper, and produces letter quality print on most plain paper.Always use paper without curls, folds, staples, or damaged edges.Copier paper has a preferred side for printing. Look at the label on the package to see which side to print on.

■ Envelopes

The MultiPASS can pr int on U.S. Commercial No. 10 envelopes and European DL envelopes.

The following envelopes are not recommended because they may cause jams or smears, resulting in damage to your unit:

• Envelopes with windows, holes, perforations, cutouts, and double flaps.

• Envelopes made with special coated paper or deeply embossed paper.

• Envelopes with peel-off sealing strips.

• Envelopes with letters enclosed. You may be able to stack envelopes of other sizes in the multi-purpose tray. However,

Canon cannot guarantee consistent performance on envelope sizes other than U.S. Commercial No.10 and European DL.

■ Glossy Photo Paper GP-301

Canon Glossy Photo Paper GP-301 is a high gloss, thick paper that produces the look and feel of a photograph.Use this paper with the Photo BJ car tridge to pr int photorealistic images.

■ Banner Paper

Canon Banner Paper is specifically designed for printing one continuous sheet in a banner format.The connected sheets are divided by perforations and you can print from two to six sheets at a time. Canon Banner Paper is specially designed for use with Bubble Jet printers and produces bright and vivid color images.

■ High Resolution Paper HR-101S/HR-101N* Canon High Resolution Paper HR-101S/HR-101N is designed to produce nearphotographic quality print output with sharp and vivid graphics. For best results, use this paper with the Photo BJ cartridge.

*The Canon High Resolution Paper HR-101N will be released in the near future.

Figure 1-12 Print Media (1)

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MultiPASS C755 Chapter 1: General Description

■ Bubble Jet Paper LC-301

Canon Bubble Jet Paper LC-301 has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces.This specially coated paper produces bright and vivid colors and stands up to normal office highlighters, unlike images printed on other paper.

■ Back Print Film BF-102

Canon Back Print Film BF-102 has been specially developed for Bubble Jet printers. This unique mylar-based translucent sheet is designed to deliver sharp, brilliant, highintensity color images suitable for business presentations, design work, or professional reports. Back print film is printed on the back (non-glossy) side of the film in mirror image and then viewed from the front (glossy) side using a backlit device, such as a light box.

■ High Gloss Photo Film HG-201

Canon High Gloss Photo Film HG-201 features a bright white finish that lends striking visual power to charts, graphs, and photographic images. It creates a sharper and more vivid color output than is possible with coated paper. Use of this film gives your presentation materials and graphics a professional look.This film provides the best color print quality for the Color BJ cartridge.

■Transparencies CF-102

Canon Transparencies CF-102 produce excellent contrast, sharpness, and color, creating crisp and professional overhead presentations.

Do not use normal transparencies in the MultiPASS as they do not absorb ink and may cause ink to run.

■ Glossy Photo Cards FM-101

Canon Glossy Photo Cards FM-101, made from the same stock as Glossy Photo Paper, allow you to print images over the entire area of the card. Print the image so that it extends beyond the perforations and then trim off the unwanted white margins.

Figure 1-13 Print Media (2)

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MultiPASS C755 Chapter 2: Assembly and Disassembly

1. ATTENTION TO BE PAID DURING ASSEMBLY/ DISASSEMBLY

1.1 Safety Cautions

Electrical shock

In order to prevent any risk of electrical shock, always be sure to check that the power cord and modular jack have been removed. Also, remove all cables connecting to the computer. When conducting service that requires the main unit to be powered on, be sure to wear some kind of earthing, such as a wrist strap, etc. Otherwise, there is a danger of conduction and electrical shock. Parts which are generally likely to cause electrical shock are as follows.

• Power supply unit primary (supplied with AC voltage)

• Telephone line primary

• LBP engine high voltage contacts (for high voltage during developing and transfer)

High temperature

In order to prevent burns during disassembly, allow at least ten minutes, after the power has been switched off, for the high temperature components to cool down. General high temperature components are as follows.

• Motors

• Power supply unit

• Elements on driver ICs, etc., on PCBs (in particular, ICs with heatsinks)

• BJ cartridge aluminium plate (for BJ cartridge engine models)

• Fixing unit and peripheral covers (for LBP engines)

Fire

It is dangerous to throw lithium batteries and parts and components containing flammable substances, such as cartridges, etc., into fire. Such parts and components must be disposed of in accordance with local laws and regulations.

Ignition

When using solvents such as alcohol, etc., while conducting service, there is a danger of fire igniting from heat from internal circuitry and from sparks. Before using any such solvents, be sure to switch off the power and allow time for high temperature parts to cool down. Make sure that there is sufficient ventilation when working with solvents.

Movable parts

In order to prevent accidents with movable parts, be sure to remove the power cable when conducting service that requires disassembly. Also, take care that personal accessories and hair, etc., are not caught in any moving parts.

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MultiPASS C755 Chapter 2: Assembly and Disassembly

1.2 General Cautions

Damage due to electrostatic discharge

This machine contains contact sensors and printed circuit boards that use ROMs, RAMs, custom chips and other electronic components that are vulnerable to damage by electrostatic discharge. Be careful to avoid any damage from electrostatic discharge when conducting service that requires disassembly.

Static electricity warning

Electrostatic discharge can destroy electronic components and alter electrical characteristics. Plastic tools and even your hands, if they are not earthed, contain sufficient static electricity to damage electronic components.

The following materials may be used as countermeasures against electrostatic discharge:

• an earthed, conductive mat,

• an earthed wrist-strap,

• crocodile clips for the purpose of grounding metallic parts of the main unit.

For service conducted on the user’s premises, etc., where such countermeasure materials are not available, the following countermeasures may be employed.

• Use anti-static bags for the storage and carrying of PCBs and electrical elements.

• Avoid silk and polyester clothing and leather soled shoes, favouring instead cotton clothes and rubber soled shoes.

• Avoid working in a carpeted area.

• Before beginning the work, touch the grounded earth terminals of the main unit in order to discharge any static electricity.

• Use a wrist-strap and earth the metal parts of the main unit.

• PCBs and electrical elements must lifted around the edges and their terminals must not be touched.

Caution against electrical shock while working with power on

In cases where service must be carried out with power on, via a connected power cable, be sure to wear an anti-static wrist-strap or other earth, in order to prevent an electrical path being created through your body.

Application of grease

Grease must not be applied to any parts that are not so designated. If grease comes into contact with the rubber cap of the purge unit or wire, the BJ cartridge nozzle may become blocked and the cartridge rendered unusable. Also, never use any other than the specified type of grease. Otherwise, plastic parts and rubber parts may melt or be otherwise deformed.

Attaching and removing cables

Attaching and removing cables with the power still on may cause breakdowns and should be avoided. In particular, flat cables are likely to cause short circuits. When attaching or removing cables, always be sure to turn the power off.

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MultiPASS C755 Chapter 2: Assembly and Disassembly

1.3 Product-Inherent Cautions

Prevention of ink-soiling

Be careful when handling the BJ ink cartridge nozzle, the ink pad, head cap, head wiper and waste ink pad. Residual ink may soil the main unit, working surfaces, your hands and clothes, etc. The ink is watersoluble, but because it contains pigments, it will not wash out of clothes.

The ink does not contain any substances that are harmful to humans, but does contain organic solvents (isopropyl alcohol 67-63-0, diethylene glycol 111-46-6, glycerin 56-81-5 and ethylene glycol 107-21-1). If the ink should accidentally get into someone’s eyes, rinse the affected eye with plenty of clean water and seek medical attention. If a large quantity of ink is accidentally swallowed, seek medical advice immediately. In such a case, let the doctor know exactly what is written on the BJ cartridge label.

Conductivity of the ink

The ink used in the BJ cartridge is conductive. This means that, if the ink leaks, mechanical parts should be wiped with a dampened paper towel or similar and electrical circuits wiped with tissue paper so that all ink is removed from below the IC chips. If power is switched on while ink is leaking on the electrical circuits, the circuitry may short out and be damaged. If ink is leaking, the power must be switched off.

1.4 Action in the Event of Abnormality (All Clear)

In the event of extreme noise or shock, etc., in very rare cases, the display may go out, and all the keys become inoperable. In that case, perform an All Clear. This operation returns all values and settings to their default settings. However, as all settings, such as received images and user data, service data, etc., will be re-initialised, be sure to note down any settings that you will need to re-enter later.

Function Data Registration #

Selects ALL

ALL Set

Selects #8 CLEAR

Execute All clear

#8 CLEAR Set

Standby

Figure 2-1 All Clear Operation

While waiting to return to the ready state after executing “All clear”, please do not press the Stop button. Doing so may cause a malfunction afterwards.

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