Canon C755 User Manual

User’s Manual

ii Preface

This User’s Guide is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this User’s Guide may not be reproduced in any form, in whole or part, without prior written consent of CCSI.

Disclaimer

Canon Computer Systems, Inc. has reviewed this User’s Guide thoroughly in order to make it an easy to use guide for your Canon MultiPASS C755 system. All statements, technical information, and recommendations in this guide and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representations or warranties concerning the products described.

Your MultiPASS C755 peripheral and the software media included with your system have been sold to you subject to the limited warranties set forth in the warranty and license agreement enclosed with the respective products. All software is licensed AS IS, as described in the license agreement enclosed with the software media. Further, CCSI reserves the right to make changes in the specifications of the products described in this guide at any time without notice and without obligation to notify any person of such changes.

Trademarks

Canon, BCI and BJ are registered trademarks. Bubble Jet, MultiPASS, the Super G3 logo and UHQ are trademarks of Canon Inc.

All other product and brand names are registered trademarks, trademarks or service marks of their respective owners.

As an ENERGY STAR®Partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR®guidelines for energy efficiency.

Super G3 is a phrase used to describe the new generation of fax units that use ITU-T V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax units allow transmission time of approximately three seconds* per page which results in reduced telephone line charges.

*Approximately three seconds per page document transmission time based on ITU-T No. 1 Chart (Standard

Mode) at 33.6 Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or lower, depending on telephone line conditions.

Preface iii

Users in the U.S.A.

Pre-Installation Requirements for Canon Facsimile Equipment

A. Location

Supply a suitable table, cabinet, or desk. See the Appendix for the unit’s dimensions and weight.

B. Order Information

1. Only a single line, touch-tone or rotary telephone set is to be used.

2. Order an RJ11-C modular jack (USOC code), which should be installed by the telephone company. If the RJ11-C jack is not present, installation cannot occur.

3. Order a normal business line from your telephone company’s business representative. The line should be a regular voice grade line or the equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE

-orIDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX unit without “Call Waiting” can be used with your MultiPASS C755 peripheral. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.

C. Power Requirements

This equipment should be connected to a standard 120-volt AC, three-wire grounded outlet only. Do not connect this unit to an outlet or power line shared with other appliances that cause “electrical noise.” Air conditioners, electric typewriters, copiers, and machines of this sort generate electrical noise which often interferes with communications equipment and the sending and receiving of documents.

Connection of the Equipment

This equipment complies with Part 68 of the FCC rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be given to the telephone company. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.

An FCC compliant telephone cord and modular jack are provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. See Installation instructions for details.

The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.

In Case of Equipment Malfunction

Should any malfunction occur which cannot be corrected by the procedures described in this User’s Guide, disconnect the equipment from the telephone line or unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Computer Systems Customer Care Center.

Rights of the Telephone Company

Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user.

FCC Notice

MultiPASS C755: Facsimile Transceiver, Model H12187 This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept an interference received, including interference that may

cause undesired operation.

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

iv Preface

Preface v

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the User’s Guide. If such changes or modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A. Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

TEL No. (516) 328-5600

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.

To automatically enter this information into your MultiPASS C755 peripheral, follow the instructions in Chapter 3 of this User’s Guide.

Users in Canada

Pre-Installation Requirements for Canon Facsimile Equipment

A. Location

Supply a suitable table, cabinet, or desk. See the Appendix for the unit’s dimensions and weight.

B. Order Information

1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch-tone is recommended if available in your area.)

2. Order an RJ11-C modular jack (USOC code), which should be installed by the telephone company. If the RJ11-C jack is not present, installation cannot occur.

3. Order a normal business line from your telephone company’s business representative. The line should be a regular voice grade line or equivalent. Use one line per unit.

DDD (DIRECT DISTANCE DIAL) LINE

-orIDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards [e.g., the 2500 (touch tone) or 500 (rotary/pulse dial) telephones]. Adedicated extension off a PBX without

“Camp On” signals is also permissible with your MultiPASS C755. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.

C. Power Requirements

The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively close to the power outlet to facilitate installation.

Notice

The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications networks protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.

vi Preface

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

This Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN of this product is 0.3.

CANON CANADA INC.

1-800-263-1121

24 HOURS ADAY, SEVEN DAYS AWEEK

Preface vii

Contents

Chapter 1: Introduction

Welcome................................................................................................................1-2

Main Features of the MultiPASS............................................................................1-3

Using Your Documentation ....................................................................................1-5

How to Use This Guide......................................................................................1-5

Type Conventions Used in This Guide..............................................................1-6

Customer Support..................................................................................................1-7

Important Safety Instructions.................................................................................1-8

Chapter 2: Setting Up

Choosing a Location for the MultiPASS ................................................................2-2

Dimensions........................................................................................................2-2

Unpacking the MultiPASS ......................................................................................2-2

Do You Have Everything?..................................................................................2-2

Removing Shipping Materials................................................................................2-4

Assembling the MultiPASS....................................................................................2-5

Making Connections..............................................................................................2-6

Connecting the Telephone Line and Telephone, Answering Machine, or

Data Modem...................................................................................................2-6

Connecting the MultiPASS to Your PC..............................................................2-7

Connecting the Power Cord ..............................................................................2-8

Main Components of the MultiPASS .....................................................................2-9

Front View..........................................................................................................2-9

Back View........................................................................................................2-10

Inside View ......................................................................................................2-10

Operation Panel...............................................................................................2-11

One-Touch Speed Dialing/Special Function Buttons...................................2-12

Installing the BJ Cartridge ...................................................................................2-13

Guidelines........................................................................................................2-13

Installing the BJ Cartridge in the MultiPASS ...................................................2-14

Loading Paper .....................................................................................................2-17

Paper Guidelines.............................................................................................2-17

Loading Paper in the Multi-Purpose Tray ........................................................2-19

Testing the MultiPASS .........................................................................................2-20

Chapter 3: Registering Information

Methods of Registering Information in the MultiPASS...........................................3-2

Guidelines for Entering Numbers, Letters, and Symbols ......................................3-3

Correcting a Mistake..........................................................................................3-5

Registering Required Sender Information.............................................................3-6

What is Sender Information?.............................................................................3-6

Registering Sender Information.........................................................................3-7

Printing a List to Check the Sender Information................................................3-8

viii Preface

Setting the Telephone Line Type...........................................................................3-9

Chapter 4: Document Handling

Document Requirements.......................................................................................4-2

Scanned Area of a Document...........................................................................4-3

Loading Documents ...............................................................................................4-3

Problems With Multipage Documents ...............................................................4-5

Adding Pages to the Document.........................................................................4-5

Chapter 5: Paper Handling

Print Media Requirements.....................................................................................5-2

Printable Areas ..................................................................................................5-3

Selecting Print Media.............................................................................................5-4

Setting the Paper Thickness Lever........................................................................5-6

Loading Paper .......................................................................................................5-6

Loading Envelopes................................................................................................5-7

Using Canon Specialty Print Media.......................................................................5-9

Specialty Print Media Guidelines .......................................................................5-9

Printing on High Resolution Paper..................................................................5-10

Using the Cleaning Sheet............................................................................5-10

Printing on Banner Paper ................................................................................5-11

Chapter 6: Speed Dialing

What is Speed Dialing?.........................................................................................6-2

Speed Dialing Methods .....................................................................................6-2

One-Touch Speed Dialing......................................................................................6-3

Registering Numbers for One-Touch Speed Dialing .........................................6-3

Using One-Touch Speed Dialing .......................................................................6-5

Coded Speed Dialing.............................................................................................6-6

Registering Numbers for Coded Speed Dialing ................................................6-6

Using Coded Speed Dialing ..............................................................................6-8

Group Dialing .........................................................................................................6-9

Creating Groups ................................................................................................6-9

Using Group Dialing ........................................................................................6-12

Speed Dialing Lists..............................................................................................6-13

Printing Speed Dialing Lists.............................................................................6-13

Chapter 7: Sending Faxes

Preparing to Send a Fax........................................................................................7-2

Documents You Can Fax...................................................................................7-2

Adjusting the Quality of Your Faxes ..................................................................7-2

Setting Color or Black & White Transmission................................................7-2

Setting the Scanning Resolution ...................................................................7-2

Setting the Scanning Contrast.......................................................................7-4

Preface ix

Dialing Methods.................................................................................................7-5

Sending Methods ...................................................................................................7-6

Memory Sending................................................................................................7-6

Manual Sending .................................................................................................7-7

Canceling Sending.................................................................................................7-9

Redialing When the Line is Busy.........................................................................7-10

Manual Redialing.............................................................................................7-10

Canceling Manual Redialing ........................................................................7-10

Automatic Redialing .........................................................................................7-10

What is Automatic Redialing?......................................................................7-10

Canceling Automatic Redialing....................................................................7-10

Setting the Options for Automatic Redialing................................................7-11

Sequential Broadcasting ......................................................................................7-13

Sending a Document to More Than One Destination .....................................7-13

Sending a Document Using Group Dialing......................................................7-14

Delayed Sending .................................................................................................7-15

Sending Other Documents While the MultiPASS is Set for

Delayed Sending..........................................................................................7-15

Documents Stored in Memory.............................................................................7-16

Printing a List of Documents in Memory .........................................................7-16

Printing a Document in Memory......................................................................7-16

Deleting a Document From Memory ...............................................................7-18

Chapter 8: Receiving Faxes

Different Ways to Receive a Fax...........................................................................8-2

Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode........8-3

Setting Fax/Tel Mode.....................................................................................8-3

Setting the Options for Fax/Tel Mode............................................................8-4

Receiving Faxes Manually: MANUAL MODE....................................................8-6

Setting MANUAL MODE................................................................................8-6

Receiving a Fax Manually .............................................................................8-6

Receiving Faxes Automatically: FAX ONLY MODE ..........................................8-8

Setting FAX ONLY MODE .............................................................................8-8

Receiving With an Answering Machine: ANS.MACHINE MODE ......................8-9

Setting ANS.MACHINE MODE......................................................................8-9

Using the MultiPASS With an Answering Machine........................................8-9

Receiving Using the Distinctive Ring Pattern Detection

Feature: DRPD.............................................................................................8-10

Types of Ring Patterns................................................................................8-10

Setting DRPD ..............................................................................................8-10

How DRPD Responds to Calls ....................................................................8-14

Communicating Using the Distinctive Ring Pattern Detection

(DRPD) Feature .......................................................................................8-14

Receiving Faxes to the MultiPASS Suite.........................................................8-15

When Your PC is Off ...................................................................................8-15

x Preface

Receiving in Color................................................................................................8-16

Setting Color Reception...................................................................................8-16

Receiving While Registering, Copying, or Printing..............................................8-17

Receiving Faxes in Memory When a Problem Occurs........................................8-17

Canceling Receiving............................................................................................8-17

Chapter 9: Special Features

Special Dialing.......................................................................................................9-2

Dialing Through a Switchboard .........................................................................9-2

Dialing an Overseas Number (With Pauses).....................................................9-2

Switching Temporarily to Tone Dialing...............................................................9-3

Chapter 10: Making Copies

Documents You Can Copy ..................................................................................10-2

Copying Documents ............................................................................................10-2

Setting the Length of the Bottom Margin.............................................................10-4

Chapter 11: Reports and Lists

Summary of Lists and Reports ............................................................................11-2

Activity Report......................................................................................................11-3

Transmission (TX) Report ....................................................................................11-4

Multi-Transaction (TX/RX) Report....................................................................11-5

Reception (RX) Report.........................................................................................11-5

Chapter 12: Maintenance

Periodic Cleaning.................................................................................................12-2

Cleaning the MultiPASS’ Exterior ....................................................................12-2

Cleaning the MultiPASS’ Interior ......................................................................12-2

Cleaning Inside the Printer Cover ...............................................................12-2

Cleaning the Scanner Components ............................................................12-4

Cleaning the Rollers....................................................................................12-5

BJ Cartridge .........................................................................................................12-6

BJ Cartridges and BJ Tanks............................................................................12-6

When to Replace a BJ Cartridge or BJ Tank...................................................12-7

Testing and Cleaning the BJ Cartridge Print Head..........................................12-9

Printing the Nozzle Check Pattern ..............................................................12-9

Cleaning the BJ Cartridge Print Head.......................................................12-10

Replacing the BJ Cartridge ............................................................................12-11

Aligning the Print Head ..................................................................................12-15

Replacing a BJ Tank......................................................................................12-17

Transporting the MultiPASS...............................................................................12-20

Preface xi

Chapter 13: Troubleshooting

If You Cannot Solve the Problem ........................................................................13-2

Clearing Jams......................................................................................................13-3

Jams in the ADF..............................................................................................13-3

Jams in the Multi-Purpose Tray.......................................................................13-4

LCD Messages....................................................................................................13-5

Printing Problems ..............................................................................................13-13

Print Quality Problems.......................................................................................13-15

Color Printing and Color Copying Problems......................................................13-17

Paper Feeding Problems...................................................................................13-18

Faxing Problems ................................................................................................13-20

Sending Problems .........................................................................................13-20

Receiving Problems .......................................................................................13-21

Telephone Problems..........................................................................................13-23

Copying Problems .............................................................................................13-24

General Problems ..............................................................................................13-25

If the Power Goes Out.......................................................................................13-26

Chapter 14: Summary of Settings

Understanding the Menu System........................................................................14-2

Accessing the Menus ......................................................................................14-2

User Settings Menu.............................................................................................14-3

Report Settings Menu..........................................................................................14-4

TX (Transmission) Settings Menu.......................................................................14-5

RX (Reception) Settings Menu............................................................................14-6

Printer Settings Menu..........................................................................................14-7

System Settings Menu.........................................................................................14-7

Appendix: Specifications

General Specifications ..........................................................................................A-2

Printer....................................................................................................................A-3

BJ Cartridges.........................................................................................................A-4

Facsimile ...............................................................................................................A-4

Telephone..............................................................................................................A-5

Copier....................................................................................................................A-6

Scanner.................................................................................................................A-7

Glossary .............................................................................................................G-1

Index .....................................................................................................................I-1

xii Preface

Chapter 1

Introduction

This chapter introduces you to your MultiPASS. You will find a summary of its features and details on how to use this guide.

Welcome....................................................................................................1-2

Main Features of the MultiPASS .............................................................1-3

Using Y our Documentation......................................................................1-5

How to Use This Guide..........................................................................1-5

Type Conventions Used in This Guide ...................................................1-6

Customer Support....................................................................................1-7

Important Safety Instructions .................................................................1-8

Introduction

Chapter 1 Introduction 1-1

1-2 Introduction Chapter 1

Welcome

Thank you for purchasing the Canon MultiPASS C755 peripheral (hereafter referred to as the MultiPASS peripheral).

The MultiPASS is a complete multifunction system for your home or small office. It combines the following essential office machines into a single, convenient, compact desktop unit:

• Color Printer

• Plain Paper Color Fax Machine

• PC Color Fax*

• Color Copier

• Color Scanner

• Telephone**

With its multitasking ability, the MultiPASS enables you to perform a number of operations simultaneously. For example, you can print, scan a document, or make copies at the same time you are sending a fax or receiving a fax into memory.

*PC black & white fax transmission/reception. PC color fax reception only.

**Requires a telephone or an answering machine connected to the MultiPASS.

Main Features of the MultiPASS

■ Color Printer Features

• Canon Bubble Jet (BJ) printing for first-rate crisp printing, vibrant colors, and simple maintenance

• 1440 (horizontal) × 720 (vertical) dpi high-resolution color printing at exceptional speed

• Wide variety of print media available for printing (e.g. glossy paper, transparencies, back print film, etc.)

• Convenient multi-purpose tray holds up to 100 sheets* of plain paper or other print media

• Excellent photo quality printing with the Photo BJ cartridge

■ Plain Paper Color Fax Features

• Automatic switching between fax and voice calls

• Color faxing to and from fax machines that support color faxing

• Increased transmission speed with G3 data encoding—up to approximately three seconds** per page for black & white transmissions

• 80-page** memory for storing faxes

• Canon’s Ultra High Quality (UHQ in faxed photos

• Error Correction Mode (ECM) reduces transmission errors when sending to or receiving from fax machines with ECM capability

™

) Image Processing System for enhanced definition

Introduction

• Automatic dialing and broadcasting—one-touch, coded speed dialing, and group dialing

• Answering machine connection possible to receive both messages and faxes automatically

• Automatic reduction of received faxes when paper in the MultiPASS does not match transmitted page size

■ PC Color Fax Features

• PC black & white sending and receiving, as well as reception of color faxes directly to your PC

• Canon’s exclusive software package, the MultiPASS Suite, provides you with a “PC Fax” to print, fax, scan, and use the telephone from within your PC’s Windows environment

For more details on the MultiPASS Suite features, 1

MultiPASS Suite User’s Guide.

*20 lb. (75 g/m2) paper

**Based on ITU-T No. 1 Chart, standard mode.

Chapter 1 Introduction 1-3

■ Color Copier Features

• Color copying

• Black & white copying—up to 99 copies

• 180-dpi or 360-dpi high-resolution copying (single copies)

• Copy reduction—70%, 80%, or 90%

• Copy enlargement in COLOR SNAPSHOT mode—150% or 200%

■ Color Scanner Features

• TWAIN compatible to scan images using any graphics or optical character recognition (OCR) applications that also support the TWAIN standard

• 600 × 600 dpi full color and 256-level grayscale scanning

• ADF (Automatic Document Feeder) for scanning up to 20 pages (letter or A4) at a time when using Windows®applications that support the TWAIN scanning standard and multipage scans

• Adjustable resolution for documents scanned into your PC

■ Telephone Features

• Connection for a telephone, answering machine, or data modem possible

• One-touch and coded speed dialing for easy and efficient calling

1-4 Introduction Chapter 1

Using Your Documentation

Your MultiPASS includes the following documentation to help you use your MultiPASS quickly and easily:

• MultiPASS C755 User’s Guide (this guide): Provides detailed information on how to set up, operate, maintain, and troubleshoot your MultiPASS.

• MultiPASS Suite for Windows MultiPASS to print, fax, and scan from within your PC’s Windows®environment. Refer to this guide whenever you need information about printing, faxing, or scanning using your PC.

How to Use This Guide

To make the best use of this guide in learning how to set up and operate your MultiPASS, be sure to do the following:

• Read this chapter to learn about the MultiPASS’ main features and for guidelines on using the unit safely.

• Carefully follow the instructions in Chapter 2, unpacked, assembled, and ready to operate.

• Read Chapter 3, MultiPASS via the operation panel, and how to register the required sender information.

• Refer to Chapter 4, your MultiPASS, and how to load documents for automatic and manual feed.

• Refer to Chapter 5, can use with your unit, and instructions for loading these in the MultiPASS.

• Read Chapter 6, and how to use speed dialing to send documents.

• Read Chapters 7 through 10 to master the MultiPASS’ operating procedures, such as sending and receiving faxes, special dialing, and making copies.

• Refer to Chapter 11, be automatically or manually printed from your MultiPASS.

• Look over Chapter 12, the MultiPASS, replacing the BJ cartridge and BJ tanks, and transporting the MultiPASS.

• If your unit is not operating properly, use Chapter 13, the problem.

• Refer to Chapter 14, your MultiPASS, and how to customize your unit to your needs.

• Refer to the Appendix,

Registering Information

Document Handling

Paper Handling

Speed Dialing

Reports and Lists

Maintenance

Summary of Settings

Specifications

Software User’s Guide: Describes how to use your

Setting Up

, to learn how to enter information in the

, for details on the document requirements for

, for details on paper and other print media you

, to learn how to register numbers for speed dialing

, to learn about the reports and lists that can

, to become familiar with procedures for cleaning

, to learn how to change default settings on

, for the MultiPASS’ technical specifications.

, to get your MultiPASS

Troubleshooting

, to try to solve

Introduction

If you still have questions about how to use your MultiPASS, please contact the Customer Care Center. They will be happy to answer your questions.

Chapter 1 Introduction 1-5

Type Conventions Used in This Guide

Please read the list below of symbols, terms, and abbreviations used in this guide. A complete glossary of terms is included at the end of this guide.

Cautions tell you how to avoid actions that could injure you or damage your MultiPASS. In order to use your unit safely, always observe these cautions.

Notes provide advice on using the MultiPASS more effectively, describe operating restrictions, and tell you how to avoid minor difficulties. Reading these is recommended to

make the most of your unit and its functions.

(1 p.

n-nn

) A number preceded by an arrow and enclosed in parenthesis

references a page number in this guide which contains more information on the topic of the previous sentence.

MultiPASS Suite User’s Guide

default A setting that remains in effect unless you change it. document or fax The original sheet(s) of paper you send or receive with the unit. menu A list of settings from which you select an item to set up or

d and u buttons Used to select an item in a menu. Press d to select the next

Refer to the MultiPASS Suite for Windows®Software User’s Guide for details on the topic of the previous sentence.

change. Amenu has a title which appears in the LCD.

item, and press u to select the previous item.

transaction number When you send or receive a document, your unit automatically

assigns the document a unique transaction number. A transaction number is a four-digit number that will help you

keep track of documents you send and receive. TX/RX NO. TX/RX NO. is the abbreviation used for TX Denotes RX Denotes

In addition, this guide uses distinctive typefaces to identify buttons and information in the LCD.

• The buttons you press appear as illustrations or in this typface: Stop.

• Information in the LCD appears in this typeface: USER SETTINGS.

Sending Receiving

Transaction number

1-6 Introduction Chapter 1

Chapter 1 Introduction 1-7

Introduction

Customer Support

Your MultiPASS is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the unit’s operation, try to solve it by using the information in Chapter 13,

Troubleshooting

. If you cannot solve the problem or if you

think your MultiPASS needs servicing, contact the Customer Care Center.

Getting Help From Canon

Canon Computer Systems, Inc. offers a full range of customer technical support* options:

• For e-mail technical support, the latest driver downloads and answers to frequently

asked questions (www.ccsi.canon.com)

• 24-hour, 7-day-a-week automated support for troubleshooting issues on most current

products (1-800-423-2366)

• 24-hour, Fax-On-Demand System for product specifications and technical information

(1-800-526-4345)

• Free technical support Monday–Saturday for products still under warranty**

(1-757-413-2848)

• Technical support 7 days a week for products no longer under warranty, for $24.99

per call (1-800-423-2366), or for $2.50 per minute, to a maximum of $25.00 per call

(1-900-246-1200)

Note: Within Canada, call for technical support 24 hours a day, 7 days a week

(1-800-OK-CANON)

*Support program specifics subject to change without notice. **Refer to individual product information for warranty details.

Important Safety Instructions

Read these safety instructions thoroughly before using your MultiPASS, and keep them handy in case you need to refer to them later.

Except as specifically described in this guide, do not attempt to service the MultiPASS yourself. Never attempt to disassemble the unit: opening and removing

its interior covers will expose you to dangerous voltages and other risks. For all service, contact the Customer Care Center.

■ Handling and Maintenance

• Follow all warnings and instructions marked on the MultiPASS.

• Do not subject the MultiPASS to strong physical shock or vibration.

• Always unplug the MultiPASS before moving or cleaning it.

• To avoid paper jams, never unplug the power cord, open the printer cover, or remove

paper from the multi-purpose tray while printing.

• Always lift the MultiPASS as shown below. Never lift it by its multi-purpose tray,

document support, or document tray.

• Do not push objects of any kind into the slots or openings on the cabinet as they may

touch dangerous voltage points or short out parts. This could result in fire or electric shock.

• Do not allow small objects (such as pins, paper clips, or staples) to fall into the

MultiPASS. If something does fall into it, unplug the unit immediately and contact your local authorized Canon dealer representative.

• To avoid spillage in or around the unit, do not eat or drink near the unit. If you spill

liquid or if any substance falls into the unit, unplug the unit immediately and contact the Customer Care Center.

• Keep the MultiPASS clean. Dust accumulation can prevent the unit from operating

properly.

• Unplug the MultiPASS from the wall outlet and refer service to qualified personnel

under the following conditions: – When the power cord or plug is damaged or frayed. – If liquid has spilled into the unit. – If the unit has been exposed to rain or water. – If the unit does not operate normally when you have followed the instructions in this

1-8 Introduction Chapter 1

guide. Adjust only those controls that are covered by the operating instructions in this guide. Improper adjustment of other controls may result in damage and may require

extensive work by a qualified technician to restore the product to normal operation. – If the unit has been dropped or the cabinet has been damaged. – If the unit exhibits a distinct change in performance, indicating a need for servicing.

■ Location

• Place the MultiPASS on a flat, stable, vibration-free surface that is strong enough to support its weight (approx. 14.6 lb./6.6 kg).

• Place the MultiPASS in a cool, dry, clean, well ventilated place. – Make sure the area is free from dust. – Make sure the location is not affected by extreme temperature changes, and always

stays between 50° and 90.5°F (10° and 32.5°C).

– Make sure the area’s relative humidity is always between 20% and 85%.

• Keep the MultiPASS away from direct sunlight as this can damage it. If you have to place it near a window, install heavy curtains or blinds.

• Do not use the MultiPASS near water. Make sure that no wet or humid objects come into contact with the unit.

• Do not use or store the MultiPASS outdoors.

• Do not install the MultiPASS near devices that contain magnets or generate magnetic fields, such as speakers.

Introduction

• If possible, place the MultiPASS near an existing telephone outlet to avoid the expense of installing a new one.

• Place the MultiPASS near a standard 120 V AC power outlet.

• Place the MultiPASS near the PC you will be connecting it to. Make sure you can reach it easily as you will be using it as a printer, fax machine, copier, scanner, and telephone.

• To ensure reliable operation of the MultiPASS and to protect it from overheating (which can cause it to operate abnormally and create a fire risk), do not block the exhaust vent and never block or cover any openings on the unit by placing it on a bed, sofa, rug, or other similar surface. Do not place the unit in a closet or built-in installation, or near a radiator or other heat register unless proper ventilation is provided. Install the unit approximately 4 inches (10 cm) away from walls and other equipment.

• Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the MultiPASS, unplug the unit immediately. Contact your local authorized Canon dealer representative.

• Do not allow anything to rest on the power cord, and do not place the unit where the cord will be walked on. Make sure the cord is not knotted or kinked.

Chapter 1 Introduction 1-9

1-10 Introduction Chapter 1

■ Power Supply

• The socket outlet shall be installed near the equipment and shall be easily accessible.

• Plug the MultiPASS into a standard 120 V AC 60 Hz, three-prong grounded outlet. Only operate the MultiPASS from the type of power source indicated on the unit’s label. If you are not sure of the type of power available, consult your local authorized Canon dealer representative or your local power company.

• Use only the power cord that came with the unit. Using a longer cord or extension cord can cause the unit to malfunction. If you must use an extension cord with the MultiPASS, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure the total ampere rating of all products plugged into the wall outlet does not exceed the current amperage of the circuit breaker.

• The MultiPASS is equipped with a three-prong, grounding-type plug provided with a third (grounding) pin. This plug will only fit into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into your outlet, contact an electrician to replace your outlet. Do not defeat the safety purpose of the groundingtype plug by breaking off the third prong or using a 3-to-2 adapter.

• Do not plug the MultiPASS into the same circuit as an appliance such as an air conditioner, electric typewriter, television, or copier. Such devices generate electrical noise that can interfere with your MultiPASS’ ability to send and receive faxes.

• During electrical storms, disconnect the power cord from the power outlet. (Please note that any documents stored in the unit’s memory will be deleted when you unplug the unit.)

• Unplug the MultiPASS only by pulling on the plug itself. Never pull on the cord.

• Whenever you unplug the MultiPASS, wait at least five seconds before you plug it in again.

• Check the plug frequently and make sure that it is firmly plugged into the socket.

This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.

Chapter 2

Setting Up

This chapter explains how to prepare your MultiPASS for use.

Choosing a Location for the MultiPASS .................................................2-2

Dimensions .............................................................................................2-2

Unpacking the MultiPASS........................................................................2-2

Do You Have Everything? ......................................................................2-2

Removing Shipping Materials.................................................................2-4

Assembling the MultiPASS......................................................................2-5

Making Connections ................................................................................2-6

Connecting the Telephone Line and Telephone, Answering

Machine, or Data Modem....................................................................2-6

Connecting the MultiPASS to Your PC...................................................2-7

Connecting the Power Cord...................................................................2-8

Main Components of the MultiPASS ......................................................2-9

Front View ..............................................................................................2-9

Back View.............................................................................................2-10

Inside View...........................................................................................2-10

Operation Panel ....................................................................................2-11

One-Touch Speed Dialing/Special Function Buttons .......................2-12

Installing the BJ Cartridge.....................................................................2-13

Guidelines.............................................................................................2-13

Installing the BJ Cartridge in the MultiPASS........................................2-14

Loading Paper.........................................................................................2-17

Paper Guidelines..................................................................................2-17

Loading Paper in the Multi-Purpose Tray.............................................2-19

Testing the MultiPASS............................................................................2-20

Setting Up

Chapter 2 Setting Up 2-1

Choosing a Location for the MultiPASS

Before unpacking your MultiPASS, read the guidelines in (1p. 1-8) to make sure you choose a location best suited for the MultiPASS.

Important Safety Instructions

Dimensions

Make sure the location you choose provides enough space around the MultiPASS for adequate ventilation, and to allow paper to flow freely into and out of the unit. Install the MultiPASS approximately 4 inches (10 cm) away from walls and other equipment. For the dimensions of the MultiPASS, 1p. A-2.

Unpacking the MultiPASS

Follow the directions below to unpack the MultiPASS properly, and to make sure you have all its components and documentation.

When lifting the MultiPASS out of the box, or when you need to move it, lift it from the bottom and hold it firmly and level.

Do You Have Everything?

As you unpack the MultiPASS, save the carton and packing material in case you want to move or ship the unit in the future.

Carefully remove all items from the box. You should have someone help by holding the box while you lift the MultiPASS and its protective packaging out of the box.

Make sure you have the following documentation as well as the items shown on the next page:

•QUICKSTARTGUIDE

•STAND-ALONEFAXMANUAL

•MultiPASS SUITE SOFTWARE/PRINTER DRIVER CD-ROM

•LIMITEDWARRANTYCARD The following items are in MultiPASS SUITE SOFTWARE/PRINTER DRIVER CD-ROM:

•MultiPASS C755 USER’S GUIDE (this guide)

•MultiPASS SUITE FOR WINDOWS SOFTWARE USER’S GUIDE

2-2 Setting Up Chapter 2

Chapter 2 Setting Up 2-3

Setting Up

• If any of the items are damaged or missing, notify the Customer Care Center immediately.

• In addition to the items shipped with your MultiPASS, you will need to purchase a printer cable to connect your MultiPASS to a PC. (1 p. 2-7)

• Important! Save your sales receipt for proof of purchase in case your unit requires warranty service.

3 DOCUMENT

SUPPORT

2 BJ CARTRIDGE

CONTAINER

1 COLOR BJ

CARTRIDGE (BC-33e)

8 MultiPASS C755

UNIT

6 POWER

CORD

5 TELEPHONE

LINE

7 OUTPUT TRA Y

4 BJ T ANKS

(BCI-3eBK

/ BCI-3eC / BCI-3eM / BCI-3eY)

Removing Shipping Materials

Remove all shipping tapes from the MultiPASS.

Remove the protective piece from the multipurpose tray.

Open the document tray, then remove the shipping tape and protective sheets.

Open the operation panel partially by gently pulling it toward you.

• It only opens slightly.

Then remove the protective sheet from the ADF. Close the operation panel by pressing it down from the center until it locks into place.

Open the printer cover, then remove the protective piece and shipping tapes from the cartridge holder.

The MultiPASS has been packed with protective material to protect it during shipping. Remove this material as follows and keep it in case you need to transport the unit in the future:

The actual shipping materials may differ in shape, quantity, and position from the ones shown above.

2-4 Setting Up Chapter 2

Assembling the MultiPASS

Hold the document support so that it curves toward the back of the unit and fit the tabs of the support into the slots above the ADF.

The MultiPASS comes with the document tray already attached. However , if you accidentally remove the tray, attach it by fitting the slots on the tray into the tabs on the unit.

Slide the output tray into the rail on the bottom of the unit.

Assemble the MultiPASS as follows:

To see how the MultiPASS will look fully assembled, 1

MultiPASS

, p. 2-9.

Main Components of the

Setting Up

Chapter 2 Setting Up 2-5

Making Connections

Connect the supplied telephone line to the L jack, then connect the other end of the line to the telephone jack on your wall.

Connect the line from the telephone, answering machine, or data modem to the t jack.

Connecting the Telephone Line and Telephone, Answering Machine, or Data Modem

The MultiPASS has two jacks on the back for connection of the telephone line and an external device, such as a telephone, answering machine, or data modem. If you only have one telephone line and plan to use the MultiPASS for receiving both faxes and voice calls, you will need to connect a telephone and/or an answering machine to the unit.

Be sure to connect any external device before using your MultiPASS.

• If you have connected an external device to the MultiPASS, be sure to select the correct

2-6 Setting Up Chapter 2

receive mode. (1 Chapter 8,

• To connect a telephone as well as an answering machine, connect the telephone to the answering machine, and then the answering machine to the MultiPASS.

• If you connect a modem to your MultiPASS and you use it extensively or others access your PC frequently through the modem, you may want a dedicated telephone line for your modem.

Receiving Faxes

)

Connecting the MultiPASS to Your PC

■ Connecting a Parallel Cable

Connect the parallel cable to the MultiPASS and PC. Be sure to secure the cable connectors with the wire clips.

■ Connecting a USB Cable

Connect the USB cable during software installation to ensure proper operation of the printer driver. (1

MultiPASS Suite

User’s Guide

) Connect the USB cable to the MultiPASS and PC.

To connect the MultiPASS to your PC, you will need to purchase a printer cable that matches the interface connector on your PC:

• A Centronics®-compatible parallel cable (IEEE 1284-compliant) no longer than 6.6 feet (2 meters)

-or-

• A USB cable no longer than 16.4 feet (5 meters)

You can purchase either of these cables from your local authorized Canon dealer.

You only need to connect one of the above cables.

Connect the appropriate cable as shown below:

Setting Up

Chapter 2 Setting Up 2-7

If using a USB cable, make sure your PC is running Microsoft Windows®98 or Windows 2000, preinstalled by a computer manufacturer on purchase. (The USB port operation also

needs to be assured by the manufacturer.)

2-8 Setting Up Chapter 2

Connecting the Power Cord

Before connecting the power cord, read the guidelines in

Important Safety Instructions

(1 p. 1-8) Connect the power cord as follows:

The MultiPASS has no power switch, so its power is on as long as it is plugged in. Once connected, though, the unit still needs to warm up before you can use it. Wait until the LCD no longer displays PLEASE WAIT.

• The MultiPASS is equipped with a three-prong, grounding-type plug provided with a third (grounding) pin. This plug will only fit into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into your outlet, contact an electrician to replace your outlet. Do not defeat the safety purpose of the grounding-type plug by breaking off the third prong or using a 3-to-2 adapter.

Connect the supplied power cord to the power cord connector on the back of the MultiPASS. Then connect the other end into a properly grounded 120 V AC threeprong outlet.

The socket outlet shall be installed near the equipment and shall be easily accessible.

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