Canon C50 User Manual

TM

MultiPASS

C50

GETTING STARTED

I. Installation Guide

The following pages have been copied from the MultiPASS C50 User
Documentation to get you started. Please use these manuals for full
details.

Unpacking and Assembling the MultiPASS C50 ......................................... I-2

Connecting the MultiPASS C50 to your PC ................................................. I-6

Connecting the Telephone Line ..................................................................... I-6

Connecting the Power Cord ........................................................................... I-7

Installing the BJ Cartridge .............................................................................. I-7

Loading Print Media for Automatic Feed .................................................... I-8

Loading Print Media for Manual Feed ......................................................... I-9

Entering Your Identification Information .................................................. I-10

Installing the Desktop Manager Software .................................................. I-11

Setting Up C50 Options in the Desktop Manager .................................... I-12

F ACSIMILES

ZZK-HM50A610-V1.0
f Canon Europa N.V. 1998
Printed in The Netherlands
8375AX4

ENGLISH

1

Unpacking Your MultiPASS C50 (2-5)

Follow the directions below to unpack your MultiPASS C50 properly, and to
make sure you have all of its components and documentation.

1. Carefully remove all items from the box. You should have someone help by
holding the box while you lift the MultiPASS C50 and its protective
packaging out of the carton.

TELEPHONE LINE

POWER CORD

BC-20 BLACK BJ

CARTRIDGE

DOCUMENT

SUPPORT FOR

SCANNED

DOCUMENTS

OUTPUT TRAY

EXTENSION

SENDING

DOCUMENT

SUPPORT

MultiPASS C50 UNIT

PARALLEL CABLE

FERRITE CORE

MultiPASS C50 USER’S GUIDE
MULTIPASS DESKTOP MANAGER FOR
WINDOWSH PACKAGE

BC-21/21e COLOUR BJ CARTRIDGE

SB-21 BJ CARTRIDGE CONTAINER

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

I-2

Removing Shipping Materials (2-8)

1. Remove all pieces of shipping tape from the outside of the MultiPASS C50.

2. Remove the shipping tape and protective cardboard from the sheet feeder.

3. Open the operation panel by grasping it with both hands and gently pulling it
toward you.

4. Remove the soft styrofoam sheet from the unit’s Automatic Document
Feeder (ADF), then gently push the operation panel shut until it clicks.

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

I-3

Attaching the Sending Document Support (2-11)

To install this support, insert one of its tabs into the corresponding slot above the
MultiPASS C50’s Automatic Document Feeder (ADF), then – firmly but gently –
insert the other.

Attaching the Document Support (2-12)

The ends of the metal support fit into the slots on the front of the MultiPASS
C50, as shown below. To install it, slightly squeeze the ends of the support toward
each other, insert them in the slots, and gently release them. Then slide the
support into the unit until it clicks in position.

When the support is installed, you can pull it out or push it in to suit the size of
the document.

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

I-4

Attaching the Output Tray Extension (2-13)

The ends of the metal support fit into the slots on the output tray, as shown
below. To install it, squeeze the ends of the support toward each other, insert
them into the slots, and gently release them.

Attaching the Local Language Labels

/PAUSE RECEIVE MODE RESOLUTION

CODED DIAL

Peel the protective sheet from

the self-adhesive label,

carefully align it, and attach it

in the right position.

ALARM

Fit the faceplate in the right
position.

CARTRIDGE

FUNCTION RESUME

1 2 3

PRINTER
RESET

4 5 6

TONE/+ D.T. R

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

I-5

Connecting the MultiPASS C50 to Your PC (2-14)

1. Make sure the computer is turned off and the MultiPASS C50 is unplugged.

2. Connect the parallel cable to your MultiPASS C50:

3. Open the ferrite core and attach it to the parallel cable near the end closest to
the MultiPASS C50 unit.

4. Connect the other end of the cable to the parallel interface port on your
computer.

Connecting the Telephone Line (2-16)

1. Connect one end of the supplied telephone line to the jack marked on the
side of the MultiPASS C50.

2. Connect the other end of the line to your wall telephone jack.

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

I-6

Connecting the Power Cord (2-18)

1. Plug the supplied power cord into the power receptacle on the MultiPASS
C50.

2. Plug the other end of the power cord into the outlet.

Installing the BJ Cartridge (2-31)

1. Make sure the MultiPASS C50 is plugged in.

CARTRIDGE

2. Press CARTRIDGE.
J The cartridge holder moves toward the centre of the unit.

3. Open the printer cover by grasping the document guides and lifting.

4. Raise the green cartridge lock lever (on the cartridge holder) by gently
pulling up on it.

DO NOT TOUCH THE
GUIDE RAIL

DO NOT TOUCH THE
RIBBON CABLE

DO NOT TOUCH THE
ROUND SHAFT

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

I-7

5. Peel the protective foil off the new BJ cartridge’s protective packaging, and
remove the cartridge.

6. Lift the orange cap off the cartridge’s print head, then remove the orange
tape.

7. Hold the cartridge so the label faces outward, tilt it slightly forward and to
the right, then slide it into the cartridge holder.

8. Lower the green lock lever completely. The BJ cartridge is now locked into
position.

9. Set the paper thickness lever. For printing on plain paper:

Cartridge Thickness Lever Position

BC-21/21e Colour BJ Cartridge (black) centre
BC-21/21e Colour BJ Cartridge (colour) centre
BC-20 Black BJ Cartridge left

10. Close the printer cover.

CARTRIDGE

11. Press CARTRIDGE.

Loading Print Media for Automatic Feed (2-45)

1. Pull the paper rest up until it stops.

2. Pick up a stack of sheets and fan the edge that will feed into the MultiPASS
C50 first, then tap the stack on a flat surface to even its edges.

3. Insert the stack into the sheet feeder until its stops, so that the right edge of
the stack is aligned with the right side of the sheet feeder.

4. Slide the paper guide snugly against the sides of the stack. You are now ready
to print.

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

I-8

Loading Print Media for Manual Feed (2-49)

You will need to select manual feed from the print dialog box of your Windows
application before printing. (See the MultiPASS Desktop Manager User’s Guide
for instructions.) Load the sheet when the dialog box prompts you to do so. If
you attempt to load the sheet without selecting manual feed, the sheet will be
ejected.

1. Hold the sheet with its print side facing upward, and align the sheet with the
left edge of the manual feeder (located at the back of the unit).

2. Insert the sheet until it stops, and continue to hold the sheet until the
MultiPASS C50 ”grabs” the sheet and pulls it in to the proper position.

3. After the sheet is loaded, open the printer cover and make sure the sheet is
set straight. If necessary, pull the sheet out and load it again.

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

I-9

Entering Your Identification Information (2-58)

When the C50 is connected to your PC, we recommend that you use the Setup
Options dialog box in the Desktop Manager for Windows. Do not make your
changes via the operation panel of the C50. C50 data is overwritten by the
Desktop Manager for Windows software.

FUNCTION

1 2

1. Press FUNCTION.

2. Use or to select USER SETTINGS, then press START/COPY.

DATE & TIME

3. Press START/COPY once more.
J The currently set date and time appear.

4. Use the numeric buttons to type in the correct date and time.

5. Press START/COPY to save the date and time.

UNIT TELEPHONE #

6. Press START/COPY again and enter your fax/telephone number using the
numeric buttons.

7. Press START/COPY to save the fax/telephone number.

UNIT NAME

8. Press START/COPY again, then use the numeric buttons to enter your name
or your business name.

9. Press START/COPY to save the name, then press or to select TEL LINE
TYPE.

10. Press START/COPY , then use or to select the correct telephone line
type.

11. Press START/COPY to save the telephone line type.

12. Press STOP to return to standby mode.

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

I-10

Installing the Desktop Manager

Software

If you are attempting to reinstall the Desktop Manager software, you must first
uninstall your current installation of the software. For instructions on uninstalling
the software, refer to Chapter 8, ”C50 Setup and Other Utilities in the Desktop
Manager.”

Installing in Windows 95/98 (2-4)

This section provides instructions for installing the C50 printer driver and
Desktop Manager in Windows 95/98. The system connects the printer driver to
the appropriate printer port during installation (for example, LPT1 or LPT2).
You can later change the connection if necessary.

To install the Desktop Manager:

1. Insert the installation disk into your disk drive.

2. Follow the on-screen installation instructions.

The numbers in parentheses indicate the pages in the MultiPASS Desktop Manager for Windows User’s Guide on
which you can find detailed information.

I-11

Setting Up C50 Options in the Desktop
Manager (8-2)

Since you can make changes to most option settings either on the C50 or in the
Desktop Manager, be aware of the following:

J Any option setting you make on the C50 does not display in the Desktop

Manager Setup Options dialog box.

J Any change you make to an option in the Desktop Manager overrides the

corresponding setting you may have made on the C50 device itself.

Therefore, before you make changes to these option settings, decide where you
prefer to make your changes – on the C50 or in the Desktop Manager.
Establishing a preference for changes will help you avoid inadvertently
overriding your previous settings. For example, you add speed dial assignments
on the C50. These speed dial settings are not reflected in the Desktop Manager
Setup. Later, you make speed dial assignments in the Desktop Manager. The
speed dial assignments made in the Desktop Manager override your speed dial
assignments in the C50.

To change setup options in the Desktop Manager:

1. On the Setup menu, click the group of setup options you want to change.

2. In the Setup Options dialog box, to display another group of options, click
the appropriate tab.

3. On the appropriate setup tab, specify your changes.

4. To save any changes and close the dialog box, click OK. When prompted,
choose whether or not you want to overwrite the settings on your C50.

To exit the dialog box without saving your changes, click Cancel.

When you save your changes, C50 setup options are saved in the Desktop
Manager, as well as on the C50.

The numbers in parentheses indicate the pages in the MultiPASS Desktop Manager for Windows User’s Guide on
which you can find detailed information.

I-12

Notes

I-13

Notes

I-14

Notes

I-15

Notes

I-16

Notes

I-17

TM

MultiPASS

C50

GETTING STARTED

II. Quick Reference Guide

The following pages have been copied from the MultiPASS C50 User
Documentation to get you started. Please use these manuals for full
details.

The Operation Panel ...................................................................................... II-2

Sending Documents

Memory Sending ............................................................................ II-5

Manual Sending via the Handset ................................................. II-5

Dialling Methods ............................................................................ II-5

Using One-Touch Speed Dialling ................................................. II-6

Using Coded Speed Dialling ......................................................... II-6

Using Group Dialling .................................................................... II-6

Different Ways to Receive a Fax .................................................................. II-7

Setting the Receive Mode ............................................................. II-7

Making Copies ................................................................................................ II-8

Selecting Automatic/Manual Document Feed ........................................... II-8

Storing Numbers for One-Touch Speed Dialling ....................................... II-9

Storing Numbers for Coded Speed Dialling ............................................. II-10

Creating Groups for Group Dialling ......................................................... II-11

Sending a Fax from Your Computer (PC Faxing) .................................... II-13

Receiving a Fax ............................................................................................. II-14

Printing a Document .................................................................................... II-15

Scanning with the Desktop Manager ......................................................... II-16

Scanning from a Windows Application ..................................................... II-17

Setting Up Speed Dial Assignments .......................................................... II-18

Using MultiPASS Diagnostics .................................................................... II-19

Jams in the Automatic Document Feeder ................................................. II-20

Jams in the Sheet Feeder ............................................................................. II-20

Error Codes, Messages and Solutions ....................................................... II-21

F ACSIMILES

ZZK-HM50A610-V1.0
f Canon Europa N.V. 1998
Printed in The Netherlands
8375AX4

ENGLISH

II-1

Getting Acquainted with Your MultiPASS C50

Paper Rest

Paper Guide

Sheet Feeder

Printer Cover

Operation Panel

Sending Document Support

Automatic Document Feeder
(ADF)

Document Guides

Document Support For Scanned
Documents

Output Tray

Paper Output Guides

Output Tray Extension

The Operation Panel (2-23)

B Receive Mode

A Document Feed Lever

ABC3DEF

1 2

JKLGHI

MNO

4 5
7 8

6

TUVPQRS

WXYZ

9

0

F Numeric Buttons

G Redial/Pause

H Coded Dial

C LCD Display

/PAUSE RECEIVE MODE RESOLUTION

CODED DIAL

I Start/Copy

D Resolution

ALARM

K Stop

J Alarm

E One-Touch Speed Dial/

Special Function Buttons

CARTRIDGEFUNCTION RESUME

1 2 3

4 5 6

TONE/+ D.T. R

PRINTER
RESET

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

II-2

A Document feed lever

Set this lever to the left (
for manual document feed.

B RECEIVE MODE button

Use this button to select whether the MultiPASS C50 is set to receive faxes
manually (”MANUAL MODE”), to treat all calls as faxes (”FAX ONLY
MODE”), to use an answering machine to receive all calls (”ANS.
MACHINE MODE”), or to automatically switch between telephone and fax
receiving, depending on the type of call (”Fax/Tel Mode”).

C LCD display

This displays messages and prompts during operation, and displays selections,
text, numbers, and names when registering information.

D RESOLUTION button

Press this button to select the resolution the MultiPASS C50 will use for the
document you want to fax, copy, or scan.

E One-Touch Speed Dial/Special Function buttons

Use these buttons for one-touch speed dialling, entering user information, and
to perform special operations. See pages 2-25 and 2-26 for details on the
special function buttons.

F Numeric buttons

Use these buttons to type numbers and names when entering information, and
to dial fax/telephone numbers that are not registered for automatic dialling.

(REDIAL)/PAUSE button

G

Press this button to redial the last number that was dialled using the number
buttons, or to enter pauses between digits when dialling fax numbers.

H CODED DIAL button

Press this button (followed by entering a two-digit code with the numeric
buttons) to dial a fax number that you have registered for coded speed
dialling.

(START/COPY) button

I

Press this button to begin sending, receiving, scanning, or other operations, or
to select functions when registering information.

J ALARM lamp

This lamp flashes when an error occurs, when the MultiPASS C50 is out of
paper or ink.

K

(STOP) button

Press this button to cancel sending, receiving, or any other operation.

) for automatic document feed, or to the right ( )

II-3

Special Function Buttons (2-25)

CARTRIDGEFUNCTION RESUME

1 2 3

PRINTER
RESET

4 5 6

TONE/+ D.T. R

J FUNCTION button

Use this button to access different functions, such as when entering user
information, running the MultiPASS C50’s self-cleaning process, checking the
nozzles, or printing faxes stored in the MultiPASS C50’s memory. Also, use
this button to enable access to some of the special function buttons described
below.

J CARTRIDGE button

Press this button to release the MultiPASS C50’s BJ cartridge holder to its
centre position for installing or replacing the cartridge. (Press again after
installing the cartridge to return the cartridge holder back to its home
position.)

J RESUME button

Press this button when you want to form-feed paper when printing.

J Arrow buttons (

Use these buttons to scroll through menu selections or to move the cursor
when registering data.

J PRINTER RESET button 3

Press this button to reset the MultiPASS C50 if your PC crashes. This will
maintain all the faxes currently in memory. Do not unplug the MultiPASS C50
to reset the unit or the faxes in memory will be lost.

J TONE/+ button 4

Press this button to switch to tone dialling temporarily when your unit is set
for pulse dialling. See page 4-24 for details. Press also to enter a + sign when
registering your fax/telephone number.

J D.T. button 5

Press this button to confirm the dial tone when dialling a telephone/fax
number. See page 4-23 for details.

J R button 6

Press this button to dial the outside line number when the unit is connected
through a switchboard (PBX). See page 4-20 for details.

, ) 1 and 2

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

II-4

Sending Documents

Memory Sending (4-10)

Memory sending is a quick and easy way to send a fax. When you use memory
sending, the MultiPASS C50 scans the document into its memory as it dials the
fax number. If the line is free, the MultiPASS C50 begins sending the fax as it
scans the rest of the document.

1. Prepare the document and load it, face down, into the Automatic Document
Feeder (ADF).

ABC3DEF

1 2

JKLGHI6MNO

4 5

TUVPQRS9WXYZ

7 8

0

Manual Sending Via the Handset (4-6)

2. Use the numeric buttons to dial the other party’s fax number.

3. Press START/COPY.

Use manual sending via the handset if you want to speak with the other party
before sending a fax to them. With manual sending via the handset, you dial,
converse normally and when they are ready to receive your fax, press the
(START/COPY) button to begin sending. See page 4-8 for more details on
manual sending via the handset.

Dialling Methods (4-7)

There are several ways of dialling the number of the party you want to send to:

J Regular dialling

Use the numeric buttons to dial the recipient’s fax number.

J One-touch speed dialling

Press the one-touch speed dialling button (1 to 6) under which you have
registered the number you want to send to. See Chapter 3 ”Speed Dialling”
for details on registering and using one-touch speed dialling.

J Coded speed dialling

Press CODED DIAL and enter the two-digit code (00 to 49) under which you
have registered the number you want to send to. See Chapter 3 ”Speed
Dialling” for details on registering and using coded speed dialling.

J PC dialling

Dial a fax number from your PC using the MultiPASS Desktop Manager. See
the MultiPASS Desktop Manager User’s Guide for details.

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

II-5

Using One-Touch Speed Dialling (3-8)

1. Prepare the document and load it, face down, into the Automatic Document
Feeder (ADF).

1

6

~

2. Press the one-touch speed dialling button assigned to the number to which

R

you wish to fax.

3. Press START/COPY.

Using Coded Speed Dialling (3-15)

1. Prepare the document and load it, face down, into the Automatic Document
Feeder (ADF).

CODED DIAL

ABC3DEF

1 2

JKLGHI6MNO

4 5

TUVPQRS9WXYZ

7 8

0

2. Press CODED DIAL :

3. Use the numeric buttons to enter the two-digit code assigned to the fax
number:

4. Press START/COPY.

Using Group Dialling (3-21)

1. Prepare the document and load it, face down, into the Automatic Document
Feeder (ADF).

1

and/or

6

~

CODED DIAL

2. Use the one-touch speed dialling buttons and/or the CODED DIAL button

R

(along with the two-digit codes) to select the groups registered under those
buttons and/or codes.

3. When you finish entering groups, press START/COPY.

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

II-6

Different Ways to Receive a Fax (5-2)

The MultiPASS C50 provides you with four different modes for receiving faxes.
To decide which mode will best suit your requirements, consider how you want to
use the MultiPASS C50:

J FAX ONLY MODE: Use this mode if the MultiPASS C50 will be connected

to a separate telephone line used only for transmitting faxes. The MultiPASS
C50 answers all calls, but accepts only those from fax machines and
disconnects all others.

J Fax/Tel Mode: Use this mode if you will occasionally use the MultiPASS C50

as a telephone. In this mode, if an incoming call is a fax, the MultiPASS C50
then receives fax calls automatically, without ringing; if the call is from a
person, the MultiPASS C50 rings to alert you to pick up the handset to answer
the call. This mode is economical, in that it allows you to have phone and fax
service without the expense of an additional phone line.

J MANUAL MODE: Use this mode if you will frequently use the MultiPASS

C50 as a telephone and want to answer every call yourself, including fax calls.
The MultiPASS C50 then rings for every call, whether phone or fax, and you
must press the

J ANS. MACHINE MODE: Use this mode if you plan to connect an answering

machine to the MultiPASS C50 to receive faxes and phone messages. The
MultiPASS C50 then receives incoming faxes normally, and routes incoming
phone calls to the answering machine.

Setting the Receive Mode (5-3)

RECEIVE MODE

1. Press RECEIVE MODE.
J The LCD display shows the current receive mode setting.

(START/COPY) button to begin receiving a fax.

RECEIVE MODE

2. If you want to change the receive mode, press RECEIVE MODE repeatedly
until the mode you want appears.

ANS.MACHINE MODE

Fax/Tel Mode

MANUAL MODE

FAX ONLY MODE

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

II-7

Making Copies (6-13)

1. Prepare the document and load, face down, into the Automatic Document
Feeder (ADF).

2. Press START/COPY.
J The display now shows COPY, the reduction size the copy will be printed

at (the default is 100%), and the number of copies (the default is 1):

RESOLUTION

3. To change the copying resolution, press RESOLUTION.

1 2

4. If you want to reduce the size of the copies, use the and buttons to select
the reduction percentage you want (70%, 80%, 90%, or 100%).

5. If you want to make multiple copies, use the numeric buttons to enter the
number of copies (up to 99):

6. Press START/COPY to begin copying:

COPY

Selecting Automatic/Manual Document Feed (6-5)

The document feed lever allows you to select whether the Automatic Document
Feeder (ADF) feeds documents automatically. If set to automatic document feed,
a multipage document will automatically feed page by page through the
Automatic Document Feeder (ADF). The icons below the document feed lever
show you which setting you should use according to your document: the icon
showing several sheets (
a single sheet (

) is for manual feed.

) is for automatic document feed, and the icon showing

Automatic document feed Manual document feed

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

II-8

Storing Numbers for Coded Speed Dialling (3-10)

You can store up to 50 telephone/fax numbers for coded speed dialling. As with
one-touch speed dialling, you can register the numbers directly from the
operation panel of the MultiPASS C50 or from the Desktop Manager. For more
details on entering numbers from your PC, refer to the MultiPASS Desktop
Manager User’s Guide.

FUNCTION

1 2

1 2

1 2

1. Press FUNCTION.

2. Press or until TEL REGISTRATION is displayed.

TEL REGISTRATION

3. Press START/COPY, then use or to display CODED SPEED DIAL.

CODED SPEED DIAL

4. Press START/COPY.

5. Use or to select a two digit code (00-49) in the display.

6. Press START/COPY twice.

TELEPHONE NUMBER

7. Use the numeric buttons to enter the telephone/fax number you want to
store.

8. Press START/COPY.

9. Press START/COPY again, then use the numeric buttons to store the name
that goes with the number.

10. Press START/COPY.

11. To continue registering numbers and names repeat steps, 5 to 10.

-or-

If you have finished registering numbers and names, press STOP to return to
the standby mode.

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

II-9

Storing Numbers for One-Touch Speed Dialling (3-3)

Your MultiPASS C50 can store up to 6 of your most frequently dialled numbers
under the one-touch speed dialling buttons. You can register the numbers directly
from the MultiPASS C50 operation panel or from the Desktop Manager. See the
MultiPASS Desktop Manager User’s Guide for instructions on entering numbers
from your PC.

FUNCTION

1 2

1 2

1 2
4 5
7 8

ABC3DEF

JKLGHI6MNO

TUVPQRS9WXYZ

0

1. Press FUNCTION.

2. Press or to select TEL REGISTRATION.

3. Press START/COPY twice.

1-TOUCH SPD DIAL

4. Use or to select a one-touch speed dialling button between 01 and 06.

04=

5. Press START/COPY.

TELEPHONE NUMBER

6. Press START/COPY again, then use the numeric buttons to enter the
telephone/fax number you want to store.

Ex:

TEL=516 488 6700

7. Press START/COPY.

NAME

8. Press START/COPY again, then use the numeric buttons to store the name
that goes with the number.

9. Press START/COPY.

05=

10. To continue registering numbers and names repeat steps, 4 to 9.

-or-

If you have finished registering numbers and names, press STOP to return to
the standby mode.

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

II-10

Creating Groups for Group Dialling (3-17)

The numbers you use in a group must already be stored under one-touch speed
dialling buttons or coded speed dialling codes. Each group is stored under a one­touch speed dialling button or a coded speed dialling code.

FUNCTION

1 2

1 2

1 2

FUNCTION

1

FUNCTION

CODED DIAL

6

~

1. Press FUNCTION.

2. Press or until TEL REGISTRATION is displayed.

TEL REGISTRATION

3. Press START/COPY, then use or to select GROUP DIAL.

GROUP DIAL

4. Press START/COPY.

To store a group under a one-touch speed dialling button:

5. Use

or buttons to select an unused one-touch speed dialling button (01 to

06).

To store a group under a coded speed dialling code:

5. Press CODED DIAL, then use the numeric buttons to enter an unused two­digit code (00 to 49).

6. Press START/COPY twice.

TELEPHONE NUMBER

7. Enter the speed dialling numbers you want to store in the group:
J To enter a number stored under a one-touch speed dialling button, press

FUNCTION, press the desired one-touch speed dialling button(s), then

R

FUNCTION again.

CODED DIAL

J To enter a number stored under a coded speed dialling code, press

CODED DIAL, then enter the two-digit code for the number using the
numeric buttons. (For multiple entries, press CODED DIAL between
each entry.)

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

II-11

8. Press START/COPY twice, then use the numeric buttons to enter a name for
the group.

9. Press START/COPY.

10. To enter additional group, repeat steps 5 to 9.

-or-

If you have finished registering groups press STOP to return to standby
mode.

II-12

Sending a Fax from Your Computer (PC Faxing) (5-2)

You can send a PC fax from any Windows application that allows printing. To PC
fax, you create and then print a document from the desired Windows application
using the C50 fax driver.

The following instructions summarise the procedures for sending a PC fax.

To send a PC fax:

1. Within your Windows application, with the document open, click the print
command.

2. In the print dialog box, in the Name box, set C50 Fax as your printer and then
click OK.

3. In the Send Fax dialog box, enter the recipient of your fax.

4. Optionally, define any of the other send fax options.

5. When you have finished your entries for the fax, process the fax.

I To process the fax for immediate sending, click Send Now.
I To schedule the fax for a later time that you specify, click Send Later.
I To hold the fax indefinitely, preserving your fax options until later, click

Hold.

I To close the dialog box without sending the fax, cancelling any fax

options, click Cancel.

The numbers in parentheses indicate the pages in the MultiPASS Desktop Manager for Windows User’s Guide on
which you can find detailed information.

II-13

Receiving a Fax (5-11)

An incoming fax is received by your C50 and can be uploaded to the Desktop
Manager. The uploaded fax is stored in the In Box folder for your review. A
flashing arrow next to the folder name signals that you have received a new
incoming fax. Once you open the folder to review the newly received fax, the
flashing arrow no longer appears until another fax is received.

If Your Computer Is Turned On

If your computer is turned on when the C50 receives a fax, the Desktop Manager
handles the fax by one of the following methods, based on how you defined the
setup options:

J Print the fax directly from the C50

If you prefer, you can set the C50 to automatically print incoming faxes and
not upload the faxes to the Desktop Manager.

J Upload the fax to the Desktop Manager

Any received faxes are moved automatically to the Desktop Manager. By
uploading a fax, you store a copy of the fax in the Desktop Manager. In the
Desktop Manager you can then review, annotate, print, or resend the fax to
another recipient.

If Your Computer Is Off

If your computer is turned off when the C50 receives a fax, the C50 handles the
fax by one of the following methods, based on how you defined the setup options:

J Print the fax directly from the C50

If your computer is going to be off for a while or you are expecting many
incoming faxes, we recommended that you set the C50 to automatically print
incoming faxes. This recommended setting allows you to leave the computer
off for a period of time and still be assured of receiving your faxes. You can
always later scan a printed fax to the Desktop Manager.

J Save the fax in C50 memory

If you set the C50 to save a fax in memory, the fax can later be printed
directly to the C50, or sent to Desktop Manager when your computer is
turned on. Once a fax is printed, it is erased from the memory of the C50.

When a fax is saved in C50 memory, a message appears in the LCD display on
your C50.

To move received faxes to the Desktop Manager:

1. Turn on your computer and start Windows.

2. Open the Desktop Manager.

The faxes are automatically moved to the In Box folder in the Desktop Manager.

The numbers in parentheses indicate the pages in the MultiPASS Desktop Manager for Windows User’s Guide on
which you can find detailed information.

II-14

Printing a Document (3-2)

Once you have installed the software, you are ready to print a document – from a
Windows application, such as Word for Windows – using the C50. Printer options
are initially installed with default settings, enabling you to print immediately.

The printer options consist of settings that determine the type of output for your
document. For example, when you print a document, the document is printed to a
particular paper size and orientation. For more information, refer to the
”Changing the Printer Settings” section in this chapter.

Instructions for printing a document can vary somewhat for different Windows
application. Therefore, for detailed instructions, refer to the user documentation
for the specific application.

The following instructions summarise the procedures for printing a document.

To print a document:

1. Within your Windows application, with your document open, click the print
command.

2. In the print dialog box, make sure Canon MultiPASS C50 Printer is selected
as your printer.

Canon MultiPASS C50 Printer displays as the selected printer if you set it as
the default printer when installing the printer driver and Desktop Manager,
as described in the previous chapter.

3. Click the command to print your document (typically OK or Print).

The document is printed to your C50.

The numbers in parentheses indicate the pages in the MultiPASS Desktop Manager for Windows User’s Guide on
which you can find detailed information.

II-15

Scanning with the Desktop Manager (6-4)

You can use the C50 and the Desktop Manager to scan a monochrome image of a
document. The resulting document in the Desktop Manager is automatically
provided a unique system-assigned name. You can rename the document later.

Each image you scan is placed in the Scan folder as a TIFF document. A scan
document remains in the Scan folder until you move or delete it. The scan
document can be reviewed, annotated, printed, or sent as a fax. For more
information on these tasks, refer to Chapter 7, ”Working with Documents in the
Desktop Manager.”

The following instructions summarise the procedures for scanning an image.

To scan an image with the Desktop Manager:

1. Place the image you want to scan face down in the ADF (automatic
document feeder) of the C50.

2. In the Desktop Manager, click Monochrome Scan on the Tools menu or
toolbar.

3. In the ScanGear window, specify the following preview scan options for your
document as needed: Scan Mode, Scan Resolution, Preferences, Page Size,
and Black and White Options (if applicable).

4. Click Preview.

5. Review the display of your scanned preview image in the scan window.
Adjust the properties of your image as needed for the final scan.

6. Replace your document in the document feeder of the C50.

7. Click Scan.

The numbers in parentheses indicate the pages in the MultiPASS Desktop Manager for Windows User’s Guide on
which you can find detailed information.

II-16

Scanning from a Windows Application (6-5)

You can use the C50 to scan documents directly into a Windows application that
supports a TWAIN interface (such as Corel Print House Magic). Some
applications allow multiple page scans, while others do not. If you are unsure
whether your Windows application supports this feature, refer to your user
documentation for the application.

The following instructions summarise the procedures for scanning an image. For
specific information about scanning with your Windows application and
specifying MultiPASS as the scan device, refer to the user documentation for the
application.

To scan an image from a Windows application:

1. Place the image you want to scan face down in the ADF (automatic
document feeder) of the C50.

2. In your Windows application, choose the command to scan a document.
In some applications, the appropriate command is listed on the menu as

Acquire or Acquire Image.

3. In the ScanGear window, specify the following preview scan options for your
document as needed: Scan Mode, Scan Resolution, Preferences, Page Size,
and Black and White Options (if applicable).

4. Click Preview.

5. Review the display of your scanned preview image in the scan window.
Adjust the properties of your image as needed for the final scan.

6. Replace your document in the document feed of the C50.

7. Click Scan.

The image appears in the display area of your Windows application.

The numbers in parentheses indicate the pages in the MultiPASS Desktop Manager for Windows User’s Guide on
which you can find detailed information.

II-17

Setting Up Speed Dial Assignments (8-15)

On the Speed Dial tab, you can set up fax numbers for speed dialling with the
C50. You use the fax recipients set up in your Address Book, and assign the
desired individual recipients to speed dial codes. If the recipient has not yet been
set up in the Address Book, you can add the recipient while creating speed dial
assignments. You can also set up a group speed dial, by assigning two or more
individual speed dial assignments to a single speed dial assignment.

Assigning an Individual Recipient to a Speed Dial Code

1. In the Address Book list box, select the recipient that you want to assign to a
speed dial code.

2. Select the speed dial code to which you want to assign the Address Book, and
click Add.

To add a recipient to the Address Book:

1. Click New.

2. In the New Individual Entry dialog box, complete the appropriate
information for the recipient and then click Add. For detailed instructions on
completing the New Individual entry dialog box, refer to Chapter 5, ”PC
Faxing.”

Defining a Group Speed Dial Code

This section provides instructions for assigning two or more recipients to a speed
dial code.

1. On the Speed Dial tab, make sure the desired recipients for your group are
set up as individual speed dial assignments.

2. Select the speed dial code to which you want to assign the group of recipients,
and click Group Dial.

3. In the Group Dial list box, in the Group Name box, enter a name for the
group assignment.

4. In the Speed Dial list box, select the first recipient and click Add. Repeat this
procedure until the desired recipients are included in the Members list box.

5. To remove a member from the group, select the member in the Members list
box and click Remove.

6. When all the desired members are listed in the Members list box, click OK to
save your group.

The numbers in parentheses indicate the pages in the MultiPASS Desktop Manager for Windows User’s Guide on
which you can find detailed information.

II-18

Using MultiPASS Diagnostics (8-26)

If you have difficulties with your MultiPASS software or hardware, you can use
the MultiPASS Diagnostics. You use the MultiPASS Diagnostics to verify your
MultiPASS software and hardware installation, and identify hardware problems.

The MultiPASS Diagnostics produces a report with information you can use to
resolve your problem. You can save the report to an ASCII text file on your hard
drive.

To use MultiPASS Diagnostics:

1. Open the MultiPASS Diagnostics.
On the Windows desktop, click Start, and then point to Programmes. On the

Programmes menu, point to Canon MultiPASS C50. Then click MultiPASS
Diagnostics.

The MultiPASS Diagnostics displays a message indicating if all tests were
performed successfully. Messages appear suggesting solutions for any
problems detected.

2. When prompted in a dialog box, click Yes to view the log file.

3. In the MultiPASS Diagnostics window, to save the log file, choose Save As on
the File menu.

4. In the Save As dialog box, specify the drive, directory, and filename for saving
the file. Then click OK.

5. To exit the MultiPASS Diagnostics window, on the File menu, click Exit.

The numbers in parentheses indicate the pages in the MultiPASS Desktop Manager for Windows User’s Guide on
which you can find detailed information.

II-19

Jams in the Automatic Document Feeder (ADF) (8-6)

1. Press STOP.

2. Open the operation panel by gently pulling it toward you.

3. Remove the jammed page by pulling it in either direction.

4. Gently push the operation panel shut until it clicks.

5. Press STOP to clear the error message.

Jams in the Sheet Feeder (8-8)

1. Gently pull any jammed paper out of the unit as shown.

2. Remove the paper stack from the sheet feeder and reload it, following the
instructions in ”Loading Print Media for Automatic Feed” on page 2-45.

3. Press STOP to clear the error message.

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

II-20

Error Codes, Messages, and Solutions (8-30)

This table lists the error messages that appear in the MultiPASS C50’s LCD
display and the corresponding error codes that appear in activity reports, and
tells what to do for each.

Message Error Code Cause Action

AUTO REDIAL – The receiving fax

machine was busy and
the MultiPASS C50 is
waiting to redial.

BUSY/NO SIGNAL #005/018 The telephone number

you dialled is busy.
The other party’s fax

machine is not working
properly.

The other party is not
using a G3 fax machine.

The telephone line type
setting on your
MultiPASS C50 is
incorrect.

The receiving fax
machine did not answer
within 55 seconds.

CALLING – The MultiPASS C50 is

dialling the receiving
fax machine.

CARTRIDGE JAMMED – The cartridge is

jammed.

Try sending the document
again later.

Contact the other party
and have them check their
fax machine.

Contact the other party
and have them send or
receive the document using
a G3 machine.

Set your MultiPASS C50
for your telephone line
(tone or pulse).

Contact the other party
and have them check their
fax machine. You can also
try to send the document
manually. For an overseas
call, add pauses to the
registered number.

If you want to cancel the
transmission, press the
(STOP) button.

Open the printer cover,
check for any jammed
paper in the unit, and
remove if necessary. Do
not try to manually move
or stop the cartridge
holder.

–

The numbers in parentheses indicate the pages in the MultiPASS C50 User’s Guide on which you can find detailed
information.

II-21

Message Error Code Cause Action

CHANGE CARTRIDGE #052 The BJ cartridge is

CHECK DOCUMENT #001 A document is jammed

CHECK PAPER SIZE – The size of the paper in

CHECK PRINTER – The BJ cartridge in the

CLEAR PAPER JAM #009 The MultiPASS C50

COMMUNICATING
PLEASE WAIT

– You tried to use

empty or its ink has
dried out.

The MultiPASS C50’s
image memory may be
full because the BJ
cartridge ran out of ink.

in the Automatic
Document Feeder
(ADF).

The document feed
lever is set to manual
document feed.

the sheet feeder differs
from that specified in
the Paper Size option
in the Receive Fax tab.

MultiPASS C50 is
defective.

has no paper in its
sheet feeder, or has a
paper jam.

manual sending while
the fax was sending
from memory.

Make a copy or print a
document. If the printout is
light or blank, replace the
BJ cartridge. Documents
received in memory will
then be printed
automatically.

Replace the BJ cartridge
and have the other party
send the fax again.

Remove the document you
are trying to send or copy
and load it again.

Set the document feed
lever to automatic
document feed.

Set the correct paper size
in the Paper Size option in
the Receive Fax tab.

1. Press the

2. Reinstall the cartridge.

3. Unplug the MultiPASS

Add paper or clear the
jam, then press the
(STOP) button. If a
document was received in
memory, the fax is
automatically printed from
memory.

Wait until the fax is sent
and try again, or use
memory sending.

button.

(STOP)

C50, wait 5 seconds,
then plug it in again. If
the display does not
change, call for service.

II-22

Message Error Code Cause Action

DOC TOO LONG #003 It took more than 32

minutes to send or
copy a document.

It took more than 32
minutes to receive a
document.

The document is longer
than 1 metre.

DOCUMENT READY – The document in the

Automatic Document
Feeder (ADF) is ready
for scanning.

ECM RX – The MultiPASS C50 is

receiving a fax using
ECM.

ECM TX – The MultiPASS C50 is

sending a fax using
ECM.

HANG UP PHONE – The handset is off its

hook.

INSTALL BC-21 – The BC-20, BC-22/22e,

or BC-29F BJ
Cartridge is installed.

INSTALL BC-21/20 – The BC-22/22e or

BC-29F BJ Cartridge is
installed, so the
MultiPASS C50 cannot
print any received
faxes, or make copies.

LOAD PAPER – The MultiPASS C50 is

out of recording paper.

Divide the document and
send or copy each part
separately.

Contact the sender, and
have them divide the
document and send each
part separately.

Use a copy machine to
copy each page of the
document and send the
copy.

Send the fax, scan the
document, or make a copy.

Faxes can take longer to
receive when using ECM.
Try turning ECM off if you
need to receive quickly, or
if you know your local
telephone lines are in good
condition.

Faxes can take longer to
send when using ECM. Try
turning ECM off if you
need to send quickly, or if
you know your local
telephone lines are in good
condition.

Place the handset properly
onto its hook.

Remove the BC-20, BC-22/
22e, or BC-29F BJ
Cartridge and install the
BC-21/21e BJ Cartridge.

Remove the BC-22/22e or
BC-29F BJ Cartridge and
install the BC-21/21e or
BC-20 BJ Cartridge.

Add paper to the sheet
feeder. Make sure the
stack is below the limit
mark (
the

). Then press

(STOP) button.

II-23

Message Error Code Cause Action

MEMORY FULL #037 The MultiPASS C50’s

MEMORY FULL
PLEASE WAIT

MEMORY USED nn% – Shows how much of the

NO ANSWER #005 The receiving fax

NO TEL # #022 The one-touch or

NOT AVAILABLE – In manual sending via

PLEASE WAIT – The MultiPASS C50 is

PUT IN CARTRIDGE – The BJ cartridge is not

– The MultiPASS C50 is

memory is full because
it has received too
many documents, or a
very long or detailed
document.

The memory is full
because you sent too
many pages at once, or
a very long or detailed
document.

sending a fax and its
memory is full.

MultiPASS C50’s
memory is in use.

machine does not
answer.

coded speed dialling
number has not been
registered.

the handset, you tried
to use a one-touch
speed dialling button or
a coded speed dialling
code that has a group
registered in it.

warming up.

installed properly.

Print out any documents
that are stored in memory.
Then start the operation
again. See page 5-12.

Divide the document and
send each part separately.
If the memory contains any
faxes, you do not need to
delete them.

Wait until the fax is sent.
The MultiPASS C50
continues to send the fax
as memory becomes
available.

If you need more memory,
print or send any
documents stored in
memory.

Make sure you dialled the
correct number. Try again
later.

Register the number.

In manual sending via the
handset, you cannot send a
document to multiple
destinations. Send the
document to one
destination at a time.

Wait until the time and
receiving mode appear in
the LCD display, then
begin.

Make sure the BJ cartridge
is installed properly and
the green lock lever is set
properly.

II-24

Message Error Code Cause Action

REC’D IN MEMORY – The paper or ink ran

out, or a paper jam
occurred, so the
MultiPASS C50
received the document
in memory.

RECEIVED IN FILE – The PC was off and a

document was received
in the MultiPASS C50
memory.

START AGAIN – An error occurred in

the phone line or in the
system.

TX/RX CANCELLED – You pressed the

(STOP) button to
cancel the transmission.

TX/RX NO. nnnn – When the MultiPASS

C50 sends or receives a
fax, it assigns a unique
identification number
to it.

Add paper to the sheet
feeder, change the BJ
cartridge, or clear the
paper jam, as needed. Print
the document from
memory by pressing the
(STOP) button.

Print the file from the PC.

Start the procedure again
from the beginning.

Write the number down if
you will need it later. You
can also print an activity
management report after
the transmission to check
the TX/RX number if
necessary.

–

II-25

Notes

II-26

Notes

II-27

Notes

II-28

Notes

II-29

Notes

II-30

Notes

II-31