Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference.
ENG
Ot¯
0
Color imageRUNNER
C3380/C3380i
C2880/C2880i
Sending and Facsimile
Guide
Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information.
The manuals supplied with optional equipment are included in the list below. Depending on the system
configuration and product purchased, some manuals may not be needed.
Guides with this symbol are printed manuals.
Guides with this symbol are included on the accompanying
CD-ROM.
CD-ROM
(See footnote on the next page.)
• Quick Reference for Basic Operations
• Learn How to Use Your Machine
The Tutorial CD is a teaching aid, designed to help you learn the various
functions of the machine.
• Basic Operations
• Troubleshooting
• Copying and Mail Box Instructions
• Sending and Fax Instructions
• Setting Up the Network Connection and
Installing the CD-ROM Software
• Remote User Interface Instructions
• Network Connectivity and Setup Instructions
• Color Network ScanGear Installation and
Instructions
Easy Operation Guide
Tutorial CD
Reference Guide
Copying and Mail Box
Guide
Sending and Facsimile
Guide
(This Document)
Network Quick Start Guide
Remote UI Guide
Network Guide
Color Network ScanGear
User's Guide
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
• PS/PCL/UFR II Printer Instructions
• PCL Printer Driver Installation and
Instructions
• PS Printer Driver Installation and
Instructions
PS/PCL/UFR II Printer
Guide
PCL Driver Guide
PS Driver Guide
CD-ROM
CD-ROM
CD-ROM
• UFR II Printer Driver Installation and
Instructions
UFR II Driver Guide
CD-ROM
• Mac OS X PS Printer Driver Installation and
Instructions
• Mac OS X UFR II Printer Driver Installation
and Instructions
• Fax Driver Installation and Instructions
• Installing MEAP Applications and Using the
Login Service
Mac PS Driver Guide
Mac UFR II Driver Guide
Fax Driver Guide
MEAP SMS Administrator
Guide
CD-ROM
CD-ROM
CD-ROM
CD-ROM
• To view the manual in PDF format, Adobe Reader/Acr obat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on
your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).
• The machine illustration on the cover may differ slightly from your machine.
How This Manual Is Organized
Chapter 1Introduction to Sending and Fax Functions
Chapter 2Basic Sending Methods
Chapter 3Basic Scanning Features
Chapter 4Special Scanning Features
Chapter 5Sending Documents
Chapter 6Receiving Documents
Chapter 7Special Fax Functions
Chapter 8Checking/Changing the Send/Receive Status
Chapter 9Customizing Communications Settings
Chapter 10 Storing/Editing Address Book Settings
Chapter 11 System Manager Settings
Chapter 12 Printing Communication Reports
Chapter 13 Troubleshooting
Chapter 14 Appendix
Includes the report samples, glossary, specifications, and index.
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.
Thank you for purchasing the Canon Color imageRUNNER C3380/C3380i/C2880/C2880i.
Please read this manual thoroughly before operating the machine to familiarize yourself with
its capabilities, and to make the most of its many functions. After reading this manual, store it
in a safe place for future reference.
How To Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
.
WARNING
CAUTION
IMPORTANT
NOTE
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. To use the machine safely,
always pay attention to these warnings.
.
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. To use the
machine safely, always pay attention to these cautions.
.
Indicates operational requirements and restrictions. Be sure to read
these items carefully to operate the machine correctly, and avoid
damage to the machine.
.
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
xiii
Keys Used in This Manual
The following symbols and key names are a few examples of how keys to be
pressed are expressed in this manual:
• Touch Panel Display Keys: [Key Name]
Examples:[Cancel]
[Done]
• Control Panel Keys:Key Icon (Key Name)
Examples: (Start)
Hereafter, the following name substitutions take place:
• Transmission/Sending: TX
• Reception/Receiving: RX
Displays Used in This Manual
Screen shots of the touch panel display used in this manual are those taken when
the following optional equipment is attached to the Color imageRUNNER C3380i:
the Super G3 FAX Board, Finisher-Z1, and Cassette Feeding Unit-Y3.
(Stop)
xiv
Note that functions that cannot be used depending on the model or options, are not
displayed on the touch panel display.
The keys which you should press are marked with a , as shown below.
When multiple keys can be pressed on the touch panel display, all keys are marked.
Select the keys which suit your needs.
Press [Address Book].
Press this key for operation.
Illustrations Used in This Manual
Illustrations used in this manual are those displayed when the Color
imageRUNNER C3380i has the following optional equipment attached to it: the
Finisher-Z1 and Cassette Feeding Unit-Y3.
Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
®
Windows® 98 operating system:
®
Windows® Millennium Edition operating system:
®
Windows® 2000 operating system:
®
Windows® XP operating system:
®
Windows ServerTM 2003 operating system:
®
Windows® operating system:
Novell NetWare
Windows 98
Windows Me
Windows 2000
Windows XP
Windows Server 2003
Windows
®
:
NetWare
xv
Legal Notices
FCC (Federal Communications Commission)
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate, radio frequency energy and, if not installed and used in accordance with
the Operator's Manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
Use of shielded cable is required to comply with Class A limits in Subpart B of Part
15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise
specified in the manual. If you make such changes or modifications, you could be
required to stop operation of the equipment.
Users in the U.S.A.
xvi
Preinstallation Requirements for Canon Facsimile Equipment
A. Location
Supply a suitable table, cabinet, or desk for the machine. See Chapter 9,
"Appendix," in the Reference Guide for specific dimensions and weight.
B. Order Information
1. A single telephone line (touch-tone or rotary) should be used. If the optional
Super G3 Multi-Line Fax Board is installed, a dual telephone line (touch-tone or
rotary) can be used.
2. Order an RJ11-C telephone wall jack (USOC), which should be installed by the
telephone company. If the RJ11-C wall jack is not present, telephone/facsimile
operation is not possible.
3. Order a normal business line from your telephone company's business
representative. The line should be a regular voice grade line or an equivalent
one. Use one line per unit. If the optional Super G3 Multi-Line Fax Board is
installed, you can use a dual line.
DDD (Direct Distance Dial) line
-or-
IDDD (International Direct Distance Dial) line if you communicate overseas
NOTE
Canon recommends an individual line following industry standards, i.e., 2500
(touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX
(Private Branch eXchange) unit without "Call Waiting" can be used with your facsimile
unit. Key telephone systems are not recommended because they send nonstandard
signals to individual telephones for ringing and special codes, which may cause a
facsimile error.
C. Power Requirements
The machine should be connected to a standard 120 volt AC, three-wire grounded
outlet only.
Do not connect this machine to an outlet or power line shared with other appliances
that cause "electrical noise." Air conditioners, electric typewriters, copiers, and
machines of this sort generate electrical noise that often interferes with
communications equipment and the sending and receiving of documents.
Connection of the Equipment
This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the rear panel of this equipment is a label that contains,
among other information, a product identifier in the format of US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.
The REN (Ringer Equivalence Number) is used to determine the number of devices
that may be connected to a telephone line. Excessive RENs on a telephone line
may result in the devices not ringing in response to an incoming call. In most, but
not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line, as determined by the total
RENs, contact the local telephone company. The REN for this product is part of the
product identifier that has the format US:AAAEQ##TXXXX. The digits represented
by ## are the REN without a decimal point (e.g., 10 is a REN of 1.0).
An FCC compliant telephone line cable and modular plug is provided with this
equipment. This equipment is designed to be connected to the telephone network
or premise wiring using a compatible modular jack that is Part 68 compliant.
xvii
This equipment may not be used on coin service provided by the telephone
company. Connection to party lines is subject to state tariffs.
In Case of Equipment Malfunction
Should any malfunction occur which cannot be corrected by the procedures
described in this guide or the Reference Guide, disconnect the equipment from the
telephone line cable and disconnect the power cord. The telephone line cable
should not be reconnected or the main power switch turned ON until the problem is
completely resolved. Users should contact their local authorized Canon Facsimile
Service Dealer for the servicing of equipment.
If your equipment malfunctions, please contact your local authorized Canon dealer
from whom you purchased the equipment (if under warranty), or with whom you
have a servicing contract. If you are not sure who to contact, and have both
purchased and are using the equipment in the U.S.A., please refer to the
"SUPPORT" page on Canon U.S.A.'s Web site (http://www.usa.canon.com).
Rights of the Telephone Company
If this equipment (Color imageRUNNER C3380/C3380i/C2880/C2880i) causes
harm to the telephone network, the telephone company may temporarily disconnect
service. The telephone company also retains the right to make changes in facilities
and services that may affect the operation of this equipment. When such changes
are necessary, the telephone company is required to give adequate prior notice to
the user. However, if advance notice is not possible, the telephone company will
notify the customer as soon as possible. Also, the customer will be advised of
his/her right to file a complaint with the FCC if he/she believes it is necessary.
WARNING
The Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send any message via a
telephone facsimile machine unless such message clearly contains in a margin
at the top or bottom of each transmitted page, or on the first page of the
transmission, the date and time it is sent and an identification of the business or
other entity, or other individual sending the message and the telephone number
of the sending machine or such business, other entity, or individual.
NOTE
To program this information into your machine, complete the procedure for registering
your name, unit's telephone number, time, and date in Chapter 1. (For instructions on
entering characters, see Chapter 2, "Basic Operations," in the Reference Guide.)
xviii
Users in Canada
Preinstallation Requirements for Canon Facsimile Equipment
A. Location
Supply a suitable table, cabinet, or desk for the machine. See Chapter 9,
"Appendix," in the Reference Guide for specific dimensions and weight.
B. Order Information
1. A single telephone line (touch-tone or rotary) should be used. If the optional
Super G3 Multi-Line Fax Board is installed, a dual telephone line (touch-tone or
rotary) can be used.
2. Order a CA11A modular jack which should be installed by the telephone
company. If the CA11A jack is not present, installation cannot occur.
3. Order a normal business line from your telephone company's business
representative. The line should be a regular voice grade line or an equivalent
one. Use one line per unit. If the optional Super G3 Multi-Line Fax Board is
installed, you can use a dual line.
DDD (Direct Distance Dial) line
or
IDDD (International Direct Distance Dial) line if you communicate overseas
NOTE
Canon recommends an individual line following industry standards, i.e., 2500
(touch-tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX
(Private Branch eXchange) unit without "Call Waiting" can be used with your facsimile
unit. Key telephone systems are not recommended because they send nonstandard
signals to individual telephones for ringing and special codes, which may cause a
facsimile error.
C. Power Requirements
The power outlet should be a three-prong grounded receptacle (Single or Duplex).
It should be independent from copiers, heaters, air conditioners, or any electric
equipment that is thermostatically controlled. The rated value is 115 volts and 15
amperes. The CA11A modular jack should be relatively close to the power outlet to
facilitate installation.
Notice
• This product meets the applicable Industry Canada technical specifications.
xix
• Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. In
some cases, the company's inside wiring associated with a single line individual
service may be extended by means of a certified connector assembly (telephone
extension cord). The customer should be aware that compliance with the above
conditions may not prevent deterioration of service in some situations.
• The Ringer Equivalence Number is an indication of the maximum number of
devices allowed to be connected to a telephone interface. The termination of an
interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
• The REN of this product is 1.0.
• Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made
by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
• Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines, and internal metallic water pipe
system, if present, are connected together. This precaution may be particularly
important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as
appropriate.
NOTE
This equipment complies with the Canadian ICES-003 Class A limits.
Utilisation au Canada
Conditions à Remplir Préalablement à L'installation d'un Télécopieur
Canon
A. Emplacement
Prévoir une table, un meuble, ou un bureau suffisamment solide et de taille
appropriée (voir le chapitre 9, Annexe (Appendix), du Guide de référence
(Reference Guide) pour les indications de poids et dimensions).
xx
B. Installation téléphonique
1. Une seule ligne téléphonique (tonalités ou impulsions) doit être utilisée. Si la
Carte FAX (Super G3) Multi Ligne en option est installée, il est possible d'utiliser
une ligne téléphonique double (tonalités ou impulsions).
2. Il faut commander un jack modulaire CA11A qui sera installé par la compagnie
téléphonique. Sans ce jack, la mise en place serait impossible.
3. Si vous vous abonnez à une nouvelle ligne, demandez une ligne d'affaires
normale de qualité téléphonique courante ou équivalente. Prenez un
abonnement d'une ligne par appareil. Si la Carte FAX (Super G3) Multi Ligne en
option est installée, il est possible d'utiliser une ligne téléphonique double.
Ligne automatique interurbaine
ou
Ligne automatique internationale
(si vous communiquez avec les pays étrangers)
NOTE
Canon vous conseille d'utiliser une ligne individuelle conforme aux normes industrielles,
à savoir: ligne téléphonique 2500 (pour appareil à clavier) ou 500 (pour appareil à
cadran/impulsions). Il est également possible de raccorder ce télécopieur à un système
téléphonique à poussoirs car la plupart de ces systèmes émettent des signaux d'appel
non normalisés ou des codes spéciaux qui risquent de perturber le fonctionnement du
télécopieur.
C. Condition d'alimentation
Raccordez le télécopieur à une prise de courant plus terre à trois branches, du type
simple ou double, et qui ne sert pas à alimenter un copieur, un appareil de
chauffage, un climatiseur ou tout autre appareil électrique à thermostat.
L'alimentation doit être de 115 volts et 15 ampères. Pour faciliter l'installation, le
jack CA11A doit être assez proche de la prise de courant.
Remarques
• Le présent matériel est conforme aux spécifications techniques applicables
d'Industrie Canada.
• Avant d'installer cet appareil, l'utilisateur doit s'assurer qu'il est permis de le
connecter à l'équipement de la compagnie de télécommunication locale et doit
installer cet appareil en utilisant une méthode de connexion autorisée. Il se peut
qu'il faille étendre la circuiterie intérieure de la ligne individuelle d'abonné, qui a
été installée par la compagnie, au moyen d'un jeu de connecteurs homologués
(rallonge téléphonique).
L'attention de l'utilisateur est attirée sur le fait que le respect des conditions
mentionnées ci-dessus ne constitue pas une garantie contre les dégradations de
qualité du service dans certaines circonstances.
xxi
• L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de
terminaux qui peuvent être raccordés à une interface téléphonique. La
terminaison d'une interface peut consister en une combinaison quelconque de
dispositifs, à la seule condition que la somme d'indices d' équivalence de la
sonnerie de tous les dispositifs n'excède pas 5.
• Le nombre d'équivalents sonnerie (REN) de ce produit est 1.0.
• Les réparations sur un appareil certifié doivent être faites par une société
d'entretien canadienne autorisée par le Gouvernement canadien et désignée par
le fournisseur. Toute réparation ou modification que pourrait faire I'utilisateur de
cet appareil, ou tout mauvais fonctionnement, donne à la compagnie de
télécommunication le droit de débrancher I'appareil.
• Pour sa propre protection, I'utilisateur doit s'assurer que les prises de terre de
I'appareil d'alimentation, les lignes téléphoniques et les tuyaux métalliques
internes, s'il y en a, sont bien connectés entre eux. Cette précaution est
particulièrement importante dans les zones rurales.
CAUTION
Au lieu d'essayer de faire ces branchements eux-mêmes, les utilisateurs sont
invités à faire appel à un service d'inspection faisant autorité en matière
d'électricité ou à un électricien, selon le cas.
NOTE
Respecte les limites de la classe A de la NMB-003 du Canada.
Super G3
xxii
Super G3 is a phrase used to describe the new generation of fax
machines that use ITU-T V.34 standard 33.6 Kbps* modems. Super
G3 High Speed Fax machines allow transmission times of
approximately 3 seconds* per page which results in reduced
telephone line charges.
* Approximately 3 seconds per page fax transmission time based on
CCITT/ITU-T No.1 Chart, (JBIG, Standard Mode) at 33.6 Kbps
modem speed. The PSTN (Public Switched Telephone Network)
currently supports 28.8 Kbps modem speeds or slower, depending
on telephone line conditions.
Trademarks
Canon, the Canon logo, Color imageRUNNER, MEAP, and NetSpot are registered
trademarks, and the MEAP logo, imageWARE, and imageWARE Accounting
Manager are trademarks of Canon Inc. in the United States and may also be
trademarks or registered trademarks in other countries.
Adobe, Adobe Acrobat, and Adobe Illustrator are trademarks of Adobe Systems
Incorporated.
Mac OS is a trademark of Apple Computer, Inc.
IBM and OS/2 are trademarks of International Business Machines Corporation.
Linux is a registered trademark of Linus Torvalds.
Active Directory, Microsoft, MS-DOS, and Windows are registered trademarks of
Microsoft Corporation in the United States and other countries.
Windows Server is a trademark of Microsoft Corporation in the United States and
other countries.
NetWare
NDS is a trademark of Novell, Inc.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
®
and Novell are registered trademarks of Novell, Inc.
Red Hat is a trademark of Red Hat, Inc. in the United States and other countries.
Solaris and Sun are trademarks of Sun Microsystems in the United States and
other countries.
Ethernet is a trademark of Xerox Corporation.
Other product and company names herein may be the trademarks of their
respective owners.
Copyright
Copyright 2006 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.
xxiii
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OF USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF
ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF
THIS MATERIAL.
xxiv
Important Safety Instructions
Please read these "Important Safety Instructions" thoroughly before operating the
machine. As these instructions are intended to prevent injury to the user or other
persons or destruction of property, always pay attention to these instructions. Also,
since it may result in unexpected accidents or injuries, do not perform any operation
unless otherwise specified in the manual. Improper operation or use of this
machine could result in personal injury and/or damage requiring extensive repair
that may not be covered under your Limited Warranty.
Telephone Equipment
WAR NING
When using telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock, and injury to persons, including the
following:
1. Do not use this machine near water (i.e., near a bathtub, kitchen sink, or laundry
tub), or in a wet basement or near a swimming pool.
2. Avoid using the telephone during an electrical storm, as there may be a remote
risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
xxv
xxvi
Introduction to Sending and
Fax Functions
This chapter is an introduction to the Send function.
All the elements you will ever need in a color digital
multitasking machine.
The Color imageRUNNER C3380/C3380i/C2880/C2880i is
packed with various send functions.
Equipped with features that meet the needs of document work in
a digitized office, the Color imageRUNNER C3380/C3380i/
C2880/C2880i represents the ultimate in digital multitasking
machines.
Introduction to Sending and Fax Functions
Diverse Sending Methods
You can easily scan paper documents and
send them to one or multiple recipients via
fax, e-mail, or I-fax, bringing to your work
environment increased efficiency in the
arena of document exchange. The ability to
send documents to FTP, SMB, NetWare,
and WebDAV file servers also serves to
help digitize paper documents for
convenient data access and management.
Sending documents via fax is available only if
the optional Super G3 FAX Board or Super G3
Multi-Line Fax Board is installed.
Inbox
E-mail
File Server
Fax
I-Fax
1-2
What This Machine Can Do
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