Canon BJC-S500, Color Bubble Jet S500 Quick Start Manual

S500

™

Color Bubble Jet

™

Printer

Quick Start Guide

Canon S500 Color Bubble Jet Printer QuickStart Guide.

CCooppyyrriigghhtt

This manual is copyrighted by Canon U.S.A. Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A. Inc.

DDiissccllaaiimmeerr

Canon U.S.A. Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon S500 Color Bubble Jet Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described.

Specifications are subject to change without notice. All print speeds based on draft mode. Print speed will vary depending on system configuration, software,

document complexity, print mode and page coverage.

As an

Energy Star partner, Canon U.S.A. Inc., has determined that this product meets the

Energy Star guidelines for energy efficiency.

All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof.

TTrraaddeemmaarrkkss

Canon and BJ are registered trademarks and Bubble Jet and S500 are trademarks of Canon Inc.

Canon U.S.A. Inc. Digital Home and Personal Systems Division 2995 Redhill Avenue Costa Mesa, CA 92626

PRINTED IN THAILAND

Part number 6861A002AA

CCoonntteennttss

Chapter 1: Basic Printing

Turning Your Printer On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What Is a Printer Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Selecting the S500 Printer for Use . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Recommended Paper Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Loading Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Cancelling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 2: Advanced Print Features

Improving Printed Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Adjusting Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Adjusting Color Balance, Intensity and Brightness . . . . . . . . . . . . . 12

Changing the Page Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Saving and Recalling Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 3: Printing Maintenance

Monitoring Ink Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Replacing Ink Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Printing a Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Aligning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Chapter 4: Troubleshooting

Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Customer Care Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 5: The BJ Solution Software–Downloading Images

Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Installing the BJ Solution Software . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Accessing the Online Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Windows Users: Using Your Software . . . . . . . . . . . . . . . . . . . . . . . . .36

Windows Users: Uninstalling the Software . . . . . . . . . . . . . . . . . . . .38

Macintosh Users: Using Your Software . . . . . . . . . . . . . . . . . . . . . . . .38

Macintosh Users: Uninstalling the Software . . . . . . . . . . . . . . . . . . .40

iii

Appendix

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Registering Your Canon Product . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Limited Warranty—U.S. Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Contents

CChhaapptteerr 11:: BBaassiicc PPrriinnttiinngg

Congratulations on purchasing your new Canon®S500 Color Bubble Jet

™

Printer! With this printer, you can print basic business documents in color or black and

white, as well as print on a variety of specialty media, such as Canon High Resolution Paper (ideal for business documents such as presentations that include large numbers of color illustrations), Canon Glossy Photo Paper or Canon Photo Paper Pro (for digital photographs) and Canon Transparencies (for presentations). For a full list of the Canon specialty media that can be used with your S500 printer, see “Specialty Media” on page 3.

This quick start guide describes some of the features of your S500 printer and how to use them. For more information, view and/or print the S500 User’s Guide on the Setup Software & User’s Guide CD-ROM.

Driver features and screen shots described in this guide reflect Windows

98 and may be different for Windows NT®4.0 and

Windows 2000 users.

TTuurrnniinngg YYoouurr PPrriinntteerr OOnn aanndd OOffff

To turn your printer on or off, press the POWER button.

The POWER lamp will flash green when warming up or when a print job is being sent to the printer. It will glow a steady (non-flashing) green when the printer is ready for use or when the print job is complete.

If the POWER lamp flashes orange, see “Handling Error Messages” beginning on page 30.

Basic Printing

WWhhaatt IIss aa PPrriinntteerr DDrriivveerr??

Most computers require special software to link the software applications you use to create documents or images with your printer. This software, called a printer driver, converts information from the application into a format that the printer can understand. The Canon S500 printer driver also provides other features such as monitoring the printer’s paper supply and ink levels.

SSeelleeccttiinngg tthhee SS550000 PPrriinntteerr ffoorr UUssee

If the S500 is the only printer connected to your computer, it will automatically be set as the default (main) printer. However, if your computer has access to multiple printers, you can set the S500 as the default printer.

TToo sseett tthhee SS550000 aass tthhee ddeeffaauulltt pprriinntteerr iinn WWiinnddoowwss®::

1. Click

SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

2. Right-click the Canon S500 printer icon, then click

SSeett aass DDeeffaauulltt

. The Canon S500 printer icon will display a check mark indicating it is the default printer.

TToo sseelleecctt tthhee SS550000 ffrroomm wwiitthhiinn aa WWiinnddoowwss aapppplliiccaattiioonn::

Even if another printer is set as the default printer, you can still select the Canon S500 for a specific print job from within most Windows applications.

Menus vary between applications. Consult your application user documentation if the Print option is not listed.

1. From the

FFiillee

menu, click

PPrriinntt

2. Select

CCaannoonn SS550000

from the Name drop-down list, then click

OOKK

TToo sseelleecctt tthhee SS550000 iinn MMaacc®OOSS::

1. Click

AAppppllee

, then

CChhoooosseerr

2. Click the

SS550000

printer icon. The S500 will remain the default printer until

another is selected.

RReeccoommmmeennddeedd PPaappeerr UUssee

There are two steps recommended for getting the best output for your printed documents:

• Set the printer thickness lever for the media used. (See “Load Limit and

Paper Thickness Lever Position” on page 4.)

• Select the correct media setting in the printer driver. (See “Chapter 2:

Advanced Print Features” on page 9.)

GGeenneerraall BBuussiinneessss PPrriinnttiinngg

For everyday paper printing, use plain paper (17 to 28 lb.). Use standard #10 envelopes with your S500 printer.

SSppeecciiaallttyy MMeeddiiaa

For optimum results, Canon recommends that you use genuine Canon media with your S500 printer. Follow the instructions that come with any specialty media on storing, handling and printing.

The specialty media available for use with the S500 include:

• Canon High Resolution Paper

• Canon Transparencies

• Canon Banner Paper

• Canon Glossy Photo Paper

• Canon Photo Paper Pro

• Canon Glossy Photo Cards

• Canon High Gloss Photo Film

• Canon T-Shirt Transfers For instructions on loading and handling specialty media, see the

instructions that come with that media type or see the S500 User’s Guide on the Setup Software & User’s Guide CD-ROM.

Handle media carefully by its edges. Dirt or fingerprints on the print surface will adversely affect print quality.

Basic Printing

MMeeddiiaa ttoo AAvvooiidd

Do not use the following types of media with your S500 as they could produce poor quality print images, or jam or damage the printer:

• Paper that is folded, excessively curled, wrinkled or wrapped

• Damp paper

• Excessively thin or thick paper

• Paper with pasted photos, stickers, etc.

• Envelopes with overlapping flaps or self-sealing flaps

• Tractor feed paper, perforated paper or 3-hole punched paper, or paper with any type of attached fasteners, ribbons, etc.

LLooaaddiinngg PPaappeerr aanndd OOtthheerr MMeeddiiaa

LLooaadd LLiimmiitt aanndd PPaappeerr TThhiicckknneessss LLeevveerr PPoossiittiioonn

Basic Printing

PPaappeerr TThhiicckknneessss

LLeevveerr PPoossiittiioonn

up to to 100 sheets (17 lbs.)

High Resolution Paper

Photo Paper Pro

Photo Paper Pro (4 x 6)

High Gloss Photo Film

Glossy Photo Paper

Glossy Photo Cards

Transparencies

#10 envelopes

Banner paper

T-Shirt Transfers

MMeeddiiaa TTyyppee PPaappeerr RReesstt LLooaadd LLiimmiitt

Plain paper Left

up to 10 sheets Left

up to 80 sheets Left

Left

up to 20 sheets Left

1 sheet

1 sheet Left

up to 20 sheets Left

up to 30 sheets

up to 10 envelopes

1 sheet (print up to 6 connected sheets)

1 sheet

Left

Right

The S500 can print on paper ranging from standard copier paper (usually 17–28 lb.) to specialty media paper and envelopes.

The paper thickness lever is located inside the front cover, on the printhead holder. It controls the paper feed for the type and weight of the media on which you are printing.

For envelopes (see “To load envelopes:” on page 6), banners and T-Shirt Transfers.

For regular paper and other media with a left position in the table (see “Load Limit and Paper Thickness Lever Position” on page 4).

Use the chart on the previous page to ensure that the paper thickness lever is set correctly for the type of media you are using.

TToo llooaadd ppaappeerr oorr ootthheerr mmeeddiiaa::

1. Make sure the paper thickness lever is

set correctly for the media used.

2. Slide the paper guide completely to the left.

3. Fan the edges of the sheets to remove

static cling and avoid paper jams, then tap the edges of the stack against a flat surface so the stack is aligned.

4. Insert the media into the paper rest,

with the print side facing up.

Some papers, especially specialty media, have specific sides for printing. The print side is usually the glossier side or the brighter white side. When using specialty media, do not touch the print side.

5. Slide the paper guide to the edge of the media until it is firmly in place.

You can load up to 100 sheets of plain (17 lb.) paper or 80 sheets of Canon High Resolution Paper in the paper rest at one time. Never load the paper above the load limit mark.

Basic Printing

Print side

Load limit mark

TToo llooaadd eennvveellooppeess::

1. Lift the cover and set the paper thickness lever to the envelope mark. Close the cover.

2. Slide the paper feed guide to the left.

3. Press down on the corners and sides of the envelopes to make them as flat as possible by expelling all of the air.

To avoid paper jams, make sure envelopes are flat before you load them into the paper tray.

Make sure that none of the flaps overlap. If the envelope edges are not flat, crease them with the side of a pen.

Do not allow more than 10 envelopes to stack on the paper output tray.

4. With the address side facing up and pointed in the direction shown in the illustration, align the stack with the right side of the paper rest, then insert the stack into the printer.

5. Slide the paper guide to the edge of the envelopes until it is firmly in place.

Basic Printing

Flap side of envelope faces down

CCaanncceelllliinngg aa PPrriinntt JJoobb

There are several ways to cancel a print job in progress:

TToo ccaanncceell aa pprriinntt jjoobb ffrroomm tthhee pprriinntteerr::

While a job is printing, press the

RREESSUUMMEE//CCAANNCCEELL button on the printer. The print job will be cancelled and the paper ejected.

TToo ccaanncceell aa pprriinntt jjoobb ffrroomm tthhee SS550000 pprriinntt ddiiaalloogg bbooxx::

When a job is printing on the S500, a print status dialog box displays on your screen.

Click

CCaanncceell

at any time while this dialog box is open to cancel the current print job. The print job will be cancelled and the paper ejected.

TToo ccaanncceell aa pprriinntt jjoobb ffrroomm tthhee PPrriinntteerr SSttaattuuss MMoonniittoorr::

1. Click

SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

2. Right-click

CCaannoonn SS550000

, then click

PPrrooppeerrttiieess

3. Select the

MMaaiinntteennaannccee

tab, then click the

SSttaarrtt SSttaattuuss MMoonniittoorr

button.

4. Click

CCaanncceell PPrriinnttiinngg

The print job will be cancelled and the paper ejected.

TToo ccaanncceell aa pprriinntt jjoobb ffrroomm WWiinnddoowwss::

1. Click

SSttaarrtt

, then

SSeettttiinnggss

, then

PPrriinntteerrss

2. Double-click

CCaannoonn SS550000,,

click the print job, then press the

DDeelleettee

key.

The print job will be cancelled and the paper ejected.

Basic Printing

RESUME/CANCEL button

TToo ccaanncceell aa pprriinntt jjoobb iinn MMaacc OOSS wwhheenn uussiinngg ffoorreeggrroouunndd pprriinnttiinngg::

On your keyboard, press the Apple

™

CCoommmmaanndd

key ( ) and the period key ( . )

at the same time. The print job will be cancelled and the paper ejected.

TToo ccaanncceell aa pprriinntt jjoobb iinn MMaacc OOSS wwhheenn uussiinngg bbaacckkggrroouunndd pprriinnttiinngg::

1. While a job is printing, go to the BJ Print Monitor window (click

FFiinnddeerr

, then

BBJJ PPrriinntt MMoonniittoorr

2. Highlight the job to be cancelled.

3. Click the

SSttoopp PPrriinnttiinngg

icon in the Print Queue dialog box.

The print job will be cancelled and the paper ejected.

Basic Printing

CChhaapptteerr 22:: AAddvvaanncceedd PPrriinntt FFeeaattuurreess

IImmpprroovviinngg PPrriinntteedd IImmaaggeess

Two important factors control the quality and output of your printed images:

PPaappeerr aanndd IInnkk

Using recommended paper or specialty media for printing graphic images or photographs can significantly improve the quality of your printout. (See “Recommended Paper Use” on page 3.) Also, always use the specific Canon inks for your S500 printer, as noted on the inside back cover.

PPrriinntteerr DDrriivveerr SSeettttiinnggss

There is a variety of settings you can use to enhance the quality of the print, the colors and the way in which the document comes out of the printer.

Many of these features are covered in this chapter. For more information, see the S500 User’s Guide on the Setup Software & User’s Guide CD-ROM, or access the online help:

While in the Properties window, press the

FF11

key, or click in the upper right corner then click the feature you want to know more about, or click the button when displayed.

Turn Bubble Help on by selecting

HHeellpp

, then

SShhooww BBuubbbbllee

HHeellpp

AAddjjuussttiinngg PPrriinntt QQuuaalliittyy

Two of the features that affect the appearance and quality of your printed documents can be controlled with the printer driver.

MMeeddiiaa TTyyppee

The S500 automatically adjusts printer settings to improve print quality based on the media type (plain paper, Glossy Photo Paper, etc.) you select.

PPrriinntt QQuuaalliittyy

When you select a media type, print quality is automatically

set for that media. You can change print quality settings if desired.

Advanced Print Features

1100

TToo mmaannuuaallllyy aaddjjuusstt pprriinntt qquuaalliittyy sseettttiinnggss iinn WWiinnddoowwss::

1. From an application

FFiillee

menu, select

PPrriinntt

2. With

CCaannoonn SS550000

as the selected printer, click

PPrrooppeerrttiieess

. The S500

Properties window will open to the Main tab.

3. Select the appropriate

MMeeddiiaa

TTyyppee

from the drop-down

menu.

4. Each media type has a default quality, but you can select a different

PPrriinntt QQuuaalliittyy

HHiigghh

For high quality when

printing a color document. SSttaannddaarrdd

For high quality

when printing text. DDrraafftt

For printing text drafts

at a faster speed. CCuussttoomm

Allows for more precise control.

If you select

CCuussttoomm

, the Set button becomes active. Click

SSeett

to open the

Set Print Quality dialog box. There are two features you can control:

PPrriinntt QQuuaalliittyy

The printer driver provides five settings for custom print quality, ranging from

FFaasstt at the far left (prints at 600 dpi, which means faster printing and less ink) to

FFiinnee

, which prints at

2400 x 1200 dpi. HHaallffttoonniinngg

This controls the pattern in which the ink is laid down during printing for graphic images.

5. When done, click

OOKK

TToo mmaannuuaallllyy aaddjjuusstt pprriinntt qquuaalliittyy sseettttiinnggss iinn MMaacc OOSS::

1. Make sure that the

SS550000

is the

selected printer (from the

AAppppllee

menu, select

CChhoooosseerr

, then

SS550000

2. From an application

FFiillee

menu, click

PPrriinntt

3. Click the

MMaannuuaall

print mode icon,

then click the

DDeettaaiillss

button. The Detailed Setting dialog box will open. Make sure

QQuuaalliittyy

is selected.

4. Click and drag the

PPrriinntt QQuuaalliittyy

slide bar to select your preferred output quality.

5. When done, click

OOKK

, then

PPrriinntt

TToo sseelleecctt bbeesstt pprriinntt qquuaalliittyy wwiitthh tthhee PPrriinntt AAddvviissoorr wwiizzaarrdd::

Print Advisor is a wizard that helps you select the most optimum media type and print quality for your print job.

1. From an application

FFiillee

menu, select

PPrriinntt

2. With

CCaannoonn SS550000

as the selected printer, click PPrrooppeerrttiieess

. The S500 Properties window will open to the Main tab.

3. Click the

PPrriinntt AAddvviissoorr

button. The wizard dialog box will open.

4. Follow the on-screen instructions to select the optimum output type, media and settings for your print job.

5. Click

OOKK

to save the setting and close the S500 Properties window.

Advanced Print Features

1111

TToo aauuttoommaattiiccaallllyy mmaakkee iimmaaggeess mmoorree ssmmooootthh iinn WWiinnddoowwss::

Image Optimizer smoothes jagged edges formed when enlarging a photo or graphic from its original size. It is most effective when used with low-resolution images.

1. From an application

FFiillee

menu,

select

PPrriinntt

2. With

CCaannoonn SS550000

as the selected printer, click PPrrooppeerrttiieess

3. Click the

EEffffeeccttss

tab, then click

the

IImmaaggee OOppttiimmiizzeerr

check box.

4. Click

OOKK

to save this setting and close the S500 Properties window.

AAddjjuussttiinngg CCoolloorr BBaallaannccee,, IInntteennssiittyy aanndd BBrriigghhttnneessss

You can enhance color printing by adjusting the color balance, intensity (saturation) and brightness.

For more information on these settings, see the S500 User’s Guide on the Setup Software & User’s Guide CD-ROM, or access the online help (press

FF11

or click in Windows; turn on Bubble Help in

Mac) while in the printer driver interface.

TToo mmaannuuaallllyy aaddjjuusstt ccoolloorr sseettttiinnggss iinn WWiinnddoowwss::

1. From an application

FFiillee

menu,

select

PPrriinntt

2. With

CCaannoonn SS550000

as the

selected printer, click

PPrrooppeerrttiieess

3. On the

MMaaiinn

tab, under

CCoolloorr

AAddjjuussttmmeenntt

, select

MMaannuuaall

The Set button will become active.

4. Click

SSeett

, and the Manual Color Adjustment dialog box will open.

Advanced Print Features

1122

5. Click and drag the

CCoolloorr BBaallaannccee

slide bar for each color to adjust the color settings. The results will preview.

6. Click and drag the

IInntteennssiittyy

slide bar to change the intensity (saturation) for the image. The results will preview.

IImmaaggee CCoolloorr MMaannaaggeemmeenntt ((IICCMM))

is a feature that automatically adjusts the image colors. (This feature is only available in Windows 98, Me and 2000).

To use ICM for automatic color adjustment, click the

EEnnaabbllee

IICCMM

check box. All other features on this tab (except Intensity)

will become inactive.

8. Under

PPrriinntt TTyyppee

, select

PPhhoottoo

when printing photographs. This allows for a

wider range of tones. Set to

GGrraapphhiicc

when printing graphic images for

crisper, cleaner graphic images.

9. Select a

BBrriigghhttnneessss

setting to determine how light or dark the image will

appear when printed.

10. When done, click

OOKK

To print in black only, check the

GGrraayyssccaallee PPrriinnttiinngg

box. This will convert color images to grayscale when printing, without changing the original colors in the document.

TToo mmaannuuaallllyy aaddjjuusstt ccoolloorr sseettttiinnggss iinn MMaacc OOSS::

1. Make sure that the

SS550000

is the selected printer. (From the

AAppppllee

menu,

select

CChhoooosseerr

, then

SS550000

2. From an application

FFiillee

menu, click

PPrriinntt

3. Click the

MMaannuuaall

print mode icon,

then click

DDeettaaiillss

4. Click the

CCoolloorr

icon.

5. Adjust the

CCoolloorr CCoorrrreeccttiioonn, PPrriinntt TTyyppee, GGaammmmaa CCoorrrreeccttiioonn, CCoolloorr BBaallaannccee

and

IInntteennssiittyy

settings for

your image.

6. When done, click

OOKK

, then

PPrriinntt

Advanced Print Features

1133

TToo aauuttoommaattiiccaallllyy ooppttiimmiizzee tthhee iimmaaggee iinn WWiinnddoowwss::

Photo Optimizer PRO automatically adjusts a photographic image created with a digital camera. Use this feature to compensate for unsatisfactory color balance and over- or under-exposure before printing.

1. From an application

FFiillee

menu, select

PPrriinntt

2. With

CCaannoonn SS550000

as the selected printer, click

PPrrooppeerrttiieess

3. Select the

EEffffeeccttss

tab.

4. Click to check the

PPhhoottoo

OOppttiimmiizzeerr PPRROO

check box.

When

PPhhoottoo OOppttiimmiizzeerr PPRROO

is checked, the

AAppppllyy

TThhrroouugghhoouutt PPaaggee

option becomes active. If this box is left unchecked, the S500 will optimize each image individually. If checked, all images will be automatically corrected with the same settings.

5. When done, click

OOKK

CChhaannggiinngg tthhee PPaaggee SSeettuupp

You can change how the image is printed without affecting the original image file.

TToo cchhaannggee ppaaggee sseettuupp iinn WWiinnddoowwss::

1. From an application

FFiillee

menu, select

PPrriinntt

2. With

CCaannoonn SS550000

as the selected printer, click

PPrrooppeerrttiieess

3. Click the

PPaaggee SSeettuupp

tab.

4. From this tab, you can change the following options: PPaaggee SSiizzee

Defaults to the page size set in the original document, but can

be changed. OOrriieennttaattiioonn

Lets you select either portrait or landscape orientation.

Advanced Print Features

1144

+ 44 hidden pages

Canon BJC-S500, Color Bubble Jet S500 Quick Start Manual

Specifications and Main Features

Frequently Asked Questions

User Manual