Canon BJC-6200 Service Manual

QY8-1370-000

REVISION 0

Apr. 2000

042000 AB 0.20-0

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality.

Corrections

This manual could include technical inaccuracies or typographical errors due to improvements or changes in the products. When changes occur in applicable products or in the content of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new editions of this manual

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks

The product names and company names described in this manual are the registered trademarks of the individual companies.

This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc., except in the case of internal business use.

Copyright 2000 by Canon Inc. CANON INC. BJ Printer Technical Support Dept. 11 16-1, Shimonoge 3-chome, Takatsu-ku, Kawasaki, Kanagawa 213-8512, Japan

This manual has been produced on an Apple Power Macintosh 7300/180 personal computer and OKI MICROLINE 803 PSIIV laser beam printer; artworks of printing films were printed on Agfa SelectSet Avantra 25. All page layouts, logos, and parts-list data were saved with Canon Optical Disc Subsystem mo-5001S™ and Optical Disc Cartridge mo-502M™, and Interface Kit mo-IF2™ for Macintosh. All graphics were produced with MACROMEDIA FREEHAND™ 7.0J. All documents and all page layouts were created with QuarkXpress™ 3.3 Japanese version.

I. ABOUT THIS MANUAL

This manual consists of three parts containing information for servicing the product.

Part 1: Product Specifications

Product overview and specifications.

Part 2: Troubleshooting

A guide to troubleshooting the product and identifying the parts and units needing replacement. Troubleshooting is described according to problem descriptions as well as error indications by the status indicator.

Part 3: Appendix

Block diagrams, information on the hardware technologies, and pin configurations.

Disassembly and reassembly procedures are not fully covered in this manual. Refer to the separate

Parts Catalog

instead.

Product

Specifications

Tr oubleshooting

Appendix

II. TABLE OF CONTENTS

Page

Part 1:

PRODUCT SPECIFICATIONS

1 - 1 1. PRODUCT OUTLINE 1 - 1 1.1 Product Outline 1 - 2 2. SPECIFICATIONS 1 - 2 2.1 Printer Specifications 1 - 2 2.1.1 Printer specifications 1 - 2 2.1.2 Printer service life 1 - 3 2.2 Paper Specifications 1 - 3 2.2.1 Paper sizes and weights 1 - 3 2.2.2 Paper types and handling 1 - 4 2.2.3 Printable area 1 - 4 2.3 BJ Cartridge Specifications 1 - 5 2.4 Optional Scanner Cartridge Specifications 1 - 5 2.4.1 Scannable area 1 - 6 2.5 Printer and Scanner Drivers 1 - 7 3. PACKING CONFIGURATION 1 - 8 4. PARTS CODE LIST

Part 2: TROUBLESHOOTING

2 - 1 1. PRINTER OPERATION 2 - 1 1.1 Status Indicator 2 - 1 1.1.1 Status display via the indicator 2 - 2 2. SERVICING 2 - 2 2.1 Before Troubleshooting 2 - 3 2.2 Detectable Problems from System Start to Exit 2 - 6 2.3 Troubleshooting Problems 2 - 7 2.4 Troubleshooting With Error Indications 2 -10 3. DISASSEMBLY AND REASSEMBLY 2 -10 3.1 Cautions for Disassembly and Reassembly 2 -10 3.1.1 Ink stains (Ink path/ink mist) 2 -10 3.1.2 Static electricity damage 2 -10 3.1.3 Spur tips deformation 2 -10 3.1.4 Feed gear damage 2 -10 3.1.5 Tap screw removal and installation 2 -11 3.2 Exploded View 2 -13 3.3 Disassembly and Reassembly 2 -13 3.3.1 Carriage lock release 2 -13 3.3.2 Removing and installing tap screws 2 -14 3.3.3 Removing the upper cover unit 2 -14 3.3.4 Removing the printer unit 2 -15 3.3.5 Removing the pressure roller unit 2 -15 3.3.6 Spur positions on the spur base unit 2 -16 3.3.7 Removing the ASF unit 2 -16 3.3.8 Removing the head gap adjustment section 2 -17 3.4 Adjustments and Settings After Disassembly and Reassembly 2 -17 3.4.1 Adjustments 2 -18 3.4.2 Applying grease 2 -19 3.4.3 Print head position adjustment 2 -20 3.4.4 Setting the EEPROM 2 -20 3.4.5 Adjusting the carriage belt tension 2 -21 3.4.6 Adjusting the head gap

Page 2 -23 4. OPERATION CHECK AFTER DISASSEMBLY AND REASSEMBLY 2 -23 4.1 Check Procedure 2 -24 5. TRANSPORTING THE PRINTER 2 -24 5.1 Preparation for Transport 2 -25 6. PARTS REPLACEMENT, PERIODIC INSPECTIONS, & TOOLS 2 -25 6.1 Parts Replacement 2 -25 6.2 Periodic Inspections 2 -25 6.3 Tool List 2 -26 6.4 Operation with the Printer's Operation Panel 2 -26 6.4.1 Cleaning 2 -26 6.4.2 Printing the nozzle check pattern 2 -27 6.4.3 Roller cleaning 2 -28 7. SERVICE-RELATED FEATURES 2 -28 7.1 Service Mode Operations 2 -29 7.2 Service/Factory Test Printout 2 -30 7.3 Printing the EEPROM Information 2 -31 7.4 Resetting the EEPROM 2 -31 7.5 Setting the Model with the EEPROM 2 -31 7.6 Ink Availability Check 2 -31 7.7 Auto Print Head Position Adjustment 2 -31 7.8 Power Off/Carriage Lock

Part 3: APPENDIX

3 - 1 1. TECHNICAL REFERENCE 3 - 1 1.1 Print Mode List 3 - 2 1.2 Purge Unit's Capping and Cleaning Functions 3 - 2 1.3 Cautions About the Inks 3 - 3 1.4 Operation with a Computer 3 - 3 1.4.1 Setting functions with the printer driver 3 - 4 1.5 Detection Functions by Sensors 3 - 5 1.6 Electronic Circuit Description 3 - 5 1.6.1 Circuit block diagram 3 - 5 1.6.2 Power source line block diagram 3 - 6 2. CONNECTOR LOCATIONS AND PIN CONFIGURATIONS 3 -10 2.1 Carriage Board 3 -11 2.2 BJ Cartridge 3 -12 2.3 Scanner Cartridge (Optional) 3 -13 2.4 AC Adapter 3 -13 2.5 DC Power Cable 3 -14 2.6 Carriage Motor 3 -14 2.7 Paper Feed Motor 3 -14 2.8 ASF Motor 3 -15 2.9 Ink Sensor 3 -15 2.10Printing Position Sensor 3 -15 2.11Purge Sensor Connector 3 -17 2.12Circuit Diagrams

III

III. ILLUSTRATION INDEX

Page

Part 1:

PRODUCT SPECIFICATIONS

1 - 1 Figure 1 - 1 Printer Appearance 1 - 4 Figure 1 - 2 Printable Area 1 - 5 Figure 1 - 3 Scannable Area 1 - 7 Figure 1 - 4 Packing Configuration

Part 2: TROUBLESHOOTING

2 - 1 Figure 2 - 1 Operation Panel 2 -11 Figure 2 - 2 Exploded View 2 -13 Figure 2 - 3 Carriage Lock Release 2 -14 Figure 2 - 4 Upper Cover Unit Removal and Installation 2 -14 Figure 2 - 5 Removing the Printer Unit 2 -15 Figure 2 - 6 Removing the Pressure Roller Unit 2 -15 Figure 2 - 7 Spur Positions on the Spur Base Unit (Bottom View) 2 -16 Figure 2 - 8 Removing the ASF Unit 2 -16 Figure 2 - 9 Carriage Shaft Position Adjustment Bearing 2 -18 Figure 2 -10 Applying Grease 2 -19 Figure 2 -11 Print Position Adjustment Pattern 2 -20 Figure 2 -12 Carriage Belt Tension Adjustment 2 -21 Figure 2 -13 Head Gap Adjustment 1 2 -22 Figure 2 -14 Head Gap Adjustment 2 2 -27 Figure 2 -15 Nozzle Check Pattern Printout (Color Sample) 2 -29 Figure 2 -16 Service/Factory Test Printout (Sample) 2 -30 Figure 2 -17 EEPROM Information Printout (Sample)

Part 3: APPENDIX

3 - 3 Figure 3 - 1 Printer Driver Utilities (Sample) 3 - 4 Figure 3 - 2 Sensor Locations 3 - 5 Figure 3 - 3 Block Diagram 3 - 5 Figure 3 - 4 Power Source Line Block Diagram 3 - 6 Figure 3 - 5 Control Board 3 - 6 Figure 3 - 6 Printer Diagram 3 -10 Figure 3 - 7 Carriage Board 3 -11 Figure 3 - 8 BJ Cartridge 3 -12 Figure 3 - 9 Scanner Cartridge 3 -13 Figure 3 -10 AC Adapter 3 -13 Figure 3 -11 DC Power Cable 3 -14 Figure 3 -12 Carriage Motor 3 -14 Figure 3 -13 Paper Feed Motor 3 -14 Figure 3 -14 ASF Motor 3 -15 Figure 3 -15 Ink Sensor 3 -15 Figure 3 -16 Print Position Sensor 3 -15 Figure 3 -17 Purge Sensor

IV. TABLE INDEX

Page

Part 1: PRODUCT SPECIFICATIONS

1 - 8 Table 1- 1 PARTS CODE LIST

Part 2: TROUBLESHOOTING

2 - 7 Table 2- 1 ERROR INDICATIONS

Part 3: APPENDIX

3 - 1 Table 3- 1 PRINT MODE LIST 3 - 2 Table 3- 2 INK CONSUMPTION DURING CLEANING (GENERAL GUIDE)

Part 1

PRODUCT SPECIFICATIONS

Page 1 - 1 1. PRODUCT OUTLINE 1 - 1 1.1 Product Outline 1 - 2 2. SPECIFICATIONS 1 - 2 2.1 Printer Specifications 1 - 3 2.2 Paper Specifications 1 - 4 2.3 BJ Cartridge Specifications 1 - 5 2.4 Optional Scanner Cartridge Specifications 1 - 6 2.5 Printer and Scanner Drivers 1 - 7 3. PACKING CONFIGURATION 1 - 8 4. PARTS CODE LIST

1. PRODUCT OUTLINE

1.1 Product Outline

"Standard Color Printer for Personal Use"

1) Dual cartridge system for high-speed monochrome printing and high-speed color printing.

2) Printer cartridge incorporates ink drop modulation technology for high-quality 1440 × 720 dpi printing.

3) Separate ink cartridges and tanks for all colors to reduce running costs.

4) USB interface enables connection to Windows 98/2000, iMac, and Power Macintosh G3/G4 computers.

5) Optional drop-in scanner cartridge.

6) Photo cartridge enables six-color, density-matched photo-quality printing.

7) Black cartridge contains pigment-colored ink for truer black text printing.

8) Highly precision ink-low detection with an optical system and dot count.

9) Stabilized image printing with the easy to use automatic print position adjustment.

1-1

BJC-6200

Part 1: Product Specifications

Product

Specifications

Figure 1-1 Printer Appearance

Paper Guide

Front Cover

Paper OutputTray

Operation Panel

Paper Thickness Lever

Paper Support

Auto Sheet Feeder

USB Interface Port

Parallel Interface Port

Black

(Optional)

Cartridge Container

Color

BJ Cartridges

Photo

(Optional)

Scanner Cartridge

(Optional)

2. SPECIFICATIONS

2.1 Printer Specifications

2.1.1 Printer specifications

2.1.2 Printer service life

The printer's service life extends until any of the following conditions is attained: (1) A total of 20,000 sheets are printed with 1,500 character standard in black ink. (2) A total of 6,000 sheets are printed at 7.5% duty per color. (3) Five years of operation elapses.

Part 1: Product Specifications

BJC-6200

1-2

Type Paper Feed System Resolution Throughput (Reference only)

Printing Direction

Max. Printing Width Interface ASF Capacity

Sensors

Operating Noise Ambient Conditions

Power Source

External Dimensions Required Space

Weight Standard Conformance

Desktop serial printer Automatic feed only (No manual feed) 1440 × 720 dpi (Max. resolution)

* Catalog specification. HS mode (180 × 180 dpi): Bidirectional HQ mode (360 × 360 dpi, 720 ×720 dpi): Unidirectional/Bidirectional Fine mode (360 × 360 dpi, 720 ×720 dpi, 1440 × 1440 dpi): Bidirectional 203 mm USB, IEEE 1284-standard, 8-bit parallel (Compatible/Nibble/ECP) Plain paper: Max. 10 mm (Approx. 100 sheets with 64 g/m2) BJ Printer paper: Max. 10 mm (Approx. 80 sheets of high-quality paper)

•

Front cover-open sensor

•

Printing position sensor

•

BJ cartridge sensor

•

Paper sensor

•

BJ cartridge ID sensor

•

Waste-ink capacity sensor

•

No-ink sensor

•

Paper width sensor: None

•

Internal temperature sensor Approx. 45 dB (A) Sound pressure level conforms to ISO 9296. During operation: Temperature 5°C-35°C (41°F-95°F)

Humidity 10%-90% RH (No condensation)

During non-operation: Temperature 0°C-35°C (32°F-95°F)

Humidity 5%-95% RH (No condensation) Power voltage/frequency Power consumption During standby 100-120 VAC 50/60 Hz Approx. 30 W 3.5 W 220-240 VAC 50/60 Hz Approx. 30 W 3.5 W Approx. 455 mm (W) × 312 mm (D) ×173 mm (H) (With retracted paper support and no output tray.) Approx. 455 mm (W) × 562 mm (D) ×248 mm (H) (With output tray and retracted paper support.) Approx. 4.1 kg Radio-wave interference: FCC, IC, CE Mark, Taiwan EMC, C-Tick, VCCI Electrical safety: UL, C-UL, CB Report, GS, CE Mark, FIMKO, SEMCO, IEC, AS, CCIB,

SISIR, Korean Electric Commerce, NEMKO

Environmental: Energy Star, Blue Angel

BC-30 + BC-31 Cartridge

Black Text (PC Magazine) New monochrome pattern (J) New color pattern (J)

BC-32 Photo + BC-31 Cartridge

Full Address Printing

High-speed

9.6 ppm 10 ppm *

7 ppm *

High-quality

1.7 ppm

2.0 ppm

1.2 ppm

0.14 ppm *

Standard

7.7 ppm

8.3 ppm *

3.7 ppm *

2.2 Paper Specifications

2.2.1 Paper sizes and weights

(1) Paper sizes

A4, B5, A5, A5 landscape, letter, legal, envelope (C4 and C6), postcard

(2) Weight

64 g - 105 g/m2for auto feeding

2.2.2 Paper types and handling

* Paper dedicated to BJ printers.

If the Paper Thickness Lever is not properly set, problems with paper feeding or printing may occur.

1-3

BJC-6200

Part 1: Product Specifications

Product

Specifications

Type

Plain paper

Plain paper for Color BJ High-quality paper Photo glossy paper Glossy film Transparency film Back print film Banner T-shirt transfer Photo glossy card Postcard Envelope

Size

A4/B5/LTR/LGL/ A5 (Portrait/ Landscape) A4/LTR

A4/LTR

A4/LTR A4/LTR

A4/LTR

A4/LTR A4/LTR

120 mm × 216 mm

100 mm × 148 mm 241 mm × 105 mm 220 mm × 110 mm

LC-301*

HR-101*

GP-301*

HG-201* CF-102*

BF-102*

BP-101* TR-201*

FM-101*

COM #10 DL-size

ASF Capacity

Approx. 10 mm or less (Approx. 100 sheets of 64 g weight) Approx. 10 mm or less

Approx. 10 mm or less

Less than 10 sheets

1 sheet Less than 30 sheets

Less than 10 sheets

1 sheet 1 sheet

1 sheet

Less than 40 sheets Less than 10 sheets Less than 10 sheets

Paper Thickness Lever Position

Up Up

Down Down

Up Down Down

2.2.3 Printable area

2.3 BJ Cartridge Specifications

* Based on the printable area of A4 paper.

Part 1: Product Specifications

BJC-6200

1-4

Figure 1-2 Printable Area

Construction Head

Ink colors Tank

Weight Service Life Printable Sheets

Black BJ Cartridge BC-30

Detachable ink tank 160 nozzles (Vertical array) Bk (160 nozzles × 1) Pigment black BCI-3BK

60 g (w/o ink tank) Approx. 5000 sheets Approx. 500 sheets/tank (1,500 black characters/page)

Color BJ Cartridge BC-31

Detachable ink tank 144 nozzles (Vertical array) C, M, Y (48 nozzles × 3) Dye C, M, Y BCI-3C, BCI-3M, BCI-3Y

60 g (w/o ink tank) Approx. 3000 sheets Approx. 280* sheets/tank (7.5% printing per color)

Photo BJ Cartridge BC-32 Photo

Detachable ink tank 144 nozzles (Vertical array) Bk, C, M (48 nozzles × 3) Dye PBk, PC, PM BCI-3BK Photo, BCI-3PC Photo, BCI3PM Photo 60 g (w/o ink tank) Approx. 3000 sheets Approx. 280* sheets/tank (7.5% printing per color)

A4/A5/B5/Letter (LTR)/Legal (LGL)/

3.0mm

5.0mm

3.4mm: A4/A5/B5

6.4mm: LTR/ LGL

3mm

3.4mm

3.4mm: A4/A5/B5

6.3mm: LTR/ LGL

32mm

(2) 26mm (1) 23mm

Envelope

3.0mm

5.0mm

6.4mm (COM#10: 31.4mm)

(DL size: 10.4mm)

Banner Paper

123456

3.4mm

32mm

: Recommended printing area : Printable area

Max. 6 sheets printable. After printing, the seventh sheet is cut off.

(1) For monochrome printing. (2) For color or photo-quality printing.

2.4 Optional Scanner Cartridge Specifications

* Measurement Conditions

•

Computer: Dell XPS T550 (Pentium III 550 MHz, 256MB RAM)

•

Interface: Parallel interface, ECP mode

•

Scanning paper size: A4

•

The scanning time spans from the start of the carriage scanning operation to the output of the document.

2.4.1 Scannable area

When scanning a document, be sure to use the scanning holder to prevent paper jamming. Align the document with the scanning baseline when placing it in the scanning holder.

The document sizes and scanning area are listed below.

** The actual scannable area may vary slightly depending on the monitor's display resolution and the

scanner's scanning resolution.

** If the B5 Scanning Holder (provided with Scanner Cartridge IS-32) is used to scan a large-size

document, the optional A4/LTR Scanning Holder (SH-101) will be required.

1-5

BJC-6200

Part 1: Product Specifications

Product

Specifications

Designation Type Resolution (dpi) Imaging Sensor Light Source Scanning System/Direction Document Feeding Interface External Dimensions Weight Other Specifications

Scanning Time (reference)*

IS-32 Cartridge replacement type color scanner 90 ×90, 180 ×180, 200 ×180, 300 ×360, 360 ×360, 720 ×720 256-pixel, linear (single line) CCD RGB (Red, Green, Blue) RGB-switching progressive scanning Document inserted in scanning holder and fed via the ASF ECP/Nibble Approx. 41 mm (W) ×90 mm (D) ×77 mm (H) Approx. 100 g Printer setting for scanning: Paper thickness lever must be up. Paper sizes for scanning: A4/LTR size or smaller (with BJ F620) Paper thickness for scanning: 0.25 mm or less Approx. 3 min. 14 sec. (DTP color mode: A4, 180 dpi) Approx. 6 min. 15 sec. (Photo mode: A4, 360 dpi)

Figure 1-3 Scannable Area

Document

Postcard A5 B5 A4** Letter**

Size (W × H) mm

100.0 × 148.0

148.0 × 210.0

182.0 × 257.0

210.0 × 297.0

215.9 × 279.4 (8.5 × 11.0 in.)

Scannable Area* (W × H) mm

93.2 × 138.0

141.2 × 200.0

175.2 × 247.0

203.2 × 287.0

208.2 × 269.4

3.4mm

6mm

Scanning baseline

Scanning area

Document

Scanning holder

32mm

Recommended scanning area

21mm

2.5 Printer and Scanner Drivers

The drivers and interface ports that can be used with the printer are listed below.

●●: Compatible. ▲▲: Conditionally compatible. ✕: Incompatible.

* For USB, compatibility is assured only with personal computers with Windows 98/2000 preinstalled. ** Compatible with iMac and Power Macintosh G3. iMac running on Mac OS 8.1 requires iMac updater

1.0.

*** Common driver for Windows 95/98/NT 4.0/2000. Operates in Nibble or ECP mode.

1) Window Drivers

Win 95/98 BJ raster printer driver (IEEE 1284, 8-bit parallel and USB supported) Win NT 4.0 BJ raster printer driver Win 2000 BJ raster printer driver Windows 95/98/NT 4.0/2000 scanner driver IS Scan

2) Macintosh Drivers

Mac BJ printer driver (USB) Mac scanner driver IS Scan (USB)

Part 1: Product Specifications

BJC-6200

1-6

Windows 95/98 Windows NT4.0 Windows 2000 Macintosh

Printer Driver Scanner Driver

Parallel I/F

●●

---

USB I/F

▲▲*

●●*

●●**

Parallel I/F

●●***

---

USB I/F

▲▲*

●●*

●●**

3. PACKING CONFIGURATION

After opening the package, make sure all the items below have been included.

1-7

BJC-6200

Part 1: Product Specifications

Product

Specifications

Figure 1-4 Packing Configuration

Quick Start Guide

Cartridge Container

User Manuals

Ink Tanks

BJ Cartridges

Printer

Power Cord

Packing Materials

Tape

Output Tray

Packing Materials

Tape

Packing Materials

Tape

4. PARTS CODE LIST

A list of printer parts, consumables, and optional equipment are listed below.

* Items included with BJC-6200: BC-30, BC-31, BCI-3BK, BCI-3C, BCI-3M, BCI-3Y,

SB-30.

Part 1: Product Specifications

BJC-6200

1-8

Table 1-1 PARTS CODE LIST

Item

Printer

BJ cartridge

Ink cartridge

Cartridge storage box Scanner cartridge A4/LTR scanning holder

Black Color Photo Black Cyan Magenta Yellow Photo black Photo cyan Photo magenta

Scanning holder Standard white sheet

Designation

BJC-6200

BC-30 BC-31 BC-32 Photo BCI-1BK BCI-3C BCI-3M BCI-3Y BCI-3PBK Photo BCI-3PC Photo BCI-3PM Photo SB-30 IS-32 SH-101

Product Code

Q30-3310 Q30-3312 F45-1471 F45-1481 F45-1501 F47-2171 F47-2181 F47-2191 F47-2201 F47-2231 F47-2211 F47-2221 Q70-4040 Q70-4070 Q70-3640

Part 2

TROUBLESHOOTING

Page 2 - 1 1. PRINTER OPERATION 2 - 1 1.1 Status Indicator 2 - 2 2. SERVICING 2 - 2 2.1 Before Troubleshooting 2 - 3 2.2 Detectable Problems from System Start to Exit 2 - 6 2.3 Troubleshooting Problems 2 - 7 2.4 Troubleshooting With Error Indications 2 -10 3. DISASSEMBLY AND REASSEMBLY 2 -10 3.1 Cautions for Disassembly and Reassembly 2 -11 3.2 Exploded View 2 -13 3.3 Disassembly and Reassembly 2 -17 3.4 Adjustments and Settings After Disassembly and Reassembly 2 -23 4. OPERATION CHECK AFTER DISASSEMBLY AND REASSEMBLY 2 -23 4.1 Check Procedure 2 -24 5. TRANSPORTING THE PRINTER 2 -24 5.1 Preparation for Transport 2 -25 6. PARTS REPLACEMENT, PERIODIC INSPECTIONS, & TOOLS 2 -25 6.1 Parts Replacement 2 -25 6.2 Periodic Inspections 2 -25 6.3 Tool List 2 -26 6.4 Operation with the Printer's Operation Panel 2 -28 7. SERVICE-RELATED FEATURES 2 -28 7.1 Service Mode Operations 2 -29 7.2 Service/Factory Test Printout 2 -30 7.3 Printing the EEPROM Information 2 -31 7.4 Resetting the EEPROM 2 -31 7.5 Setting the Model with the EEPROM 2 -31 7.6 Ink Availability Check 2 -31 7.7 Auto Print Head Position Adjustment 2 -31 7.8 Power Off/Carriage Lock

1. PRINTER OPERATION

The printer's operation status is indicated by the status indicator, and the printer can be controlled from the computer or with the printer itself.

1.1 Status Indicator

The printer's operation status is indicated by the indicator. When an error occurs, the nature of the error can be known by the number of times the indicator blinks in orange and/or green.

1.1.1 Status display via the indicator

The operation status indicated by the indicator is as follows.

2-1

BJC-6200

Part 2: Troubleshooting

Tr oubleshooting

Figure 2-1 Operation Panel

Indicator

Green light Green blinking

OFF

Operation Status

Power ON Power ON operation in progress, power OFF operation in progress, reset operation in progress, cleaning in progress, test printing, front cover open, printing in progress. Power OFF

POWER

Indicator

button

RESUME

button

2. SERVICING

2.1 Before Troubleshooting

Before troubleshooting the printer, check the following and see if any of the applicable problems can be fixed.

Part 2: Troubleshooting

BJC-6200

2-2

Problem

The printer does not operate at all

Paper feeding does not work

No printing

Stripes appear in the printing

Probable Cause

The power outlet is not supplying the required voltage. The power cord is not properly connected to the printer or power outlet. The power switch is not ON. The recommended paper is not being used. There is foreign matter in the paper feed section (sheet feeder, pinch roller, LF roller, platen, spurs). The paper thickness lever is not set properly. The print head needs cleaning. The ink cartridge is empty. The BJ cartridge has not been used for a prolonged period. The recommended paper is not being used. The print head is installed in the wrong position. The orange tape is still affixed to the print head. The print head position adjustment has not been done.

Solution

Connect the AC cord to a power outlet that supplies the required voltage. Check that the power cord is connected properly. Turn on the power switch. Use the recommended paper.

Remove the foreign matter.

Set the lever to the proper setting.

Conduct cleaning. Replace the ink cartridge. Conduct cleaning. If the problem still persists, replace the BJ cartridge. Use the recommended paper.

Install the print head properly.

Remove the orange tape.

Execute the print head position adjustment. See page 2-19.

+ 56 hidden pages