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BJC-610
User Manual
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Service Manual
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Canon BJC-610 User Manual

BJC-610
USER MANUAL
Canon
BJC-610
Contents
Chapter 1 Introduction
Ink Cartridges 4 Print Media 4
Related Publication 5 Customer Support 6 Servicing the Printer 7 Line Printers Versus Page Printers 7
Line Printers and Processing 8
Page Printers and Processing 8
Chapter 2 Setting Up the Printer
1
9
Removing the Shipping Materials 12 Selecting a Location for Your Printer 14 Examining the Printer 15
From the Front 15
Operator Panel 16
From the Back 17
Inside the Printer 17 Attaching the Power Cord 18 Connecting Your Printer to the Computer 19 Installing the Print Head Unit 20 Installing the Ink Cartridges 24 Turning the Printer On and Off 28
Initialization 28
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Turning Off the Printer 29 Loading a Stack of Paper 30 Installing the Microsoft Windows Printing System 33
Checking the Computer Requirements 33
Making Backup Copies of Your Diskettes 34
Running the Setup Program 34 Optimizing Print Quality 37
Chapter 3 Using the Microsoft Windows Printing System
Opening the Microsoft Windows Printing System
Dialog Boxes The Setup Dialog Box 46
Specifying and Collating Multiple Copies 47
Choosing Orientation 48
Choosing the Paper Source 49
Choosing the Paper Size 50 The Quality Dialog Box 51
39
44
Selecting the Media Type 52
Changing the Printer Resolution 54
Selecting the Print Quality 55
Resetting the Quality Settings 56 The Graphics Dialog Box 56
Selecting the Halftoning Method 57
Using the Color Controls 59
Resetting the Graphics Settings 60
Experimenting With Graphics Settings 60
Comparing Settings 61 Checking the Status of a Print Job 63
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Opening the Printer Status Window 65
Using the Printer Status Windows as an Icon 65
Using the Printer Menu 67
Using the View Menu 67
Using the Options Menu 68
Using the Toolbar 73
Closing the Printer Status Window 73 Messages 74
Responding to an Information Message 74
Responding to Alerts 75
Messages With Sounds 76 Using the Print Manager 78
Turning On the Print Manager 78
Opening the Print Manager 78
The Print Manager Window 79
Opening the Printer Status Window From the Print
Manager
Giving Print Manager Priority 81
Installing and Configuring a Printer 82 Working With TrueType Fonts 83
Setting TrueType Options 83
Changing TrueType Options 84
Reviewing and Deleting Fonts 84
Chapter 4 Paper Handling
Setting the Paper Thickness Lever 90
Setting the Paper Selection Lever and the Paper
Support Printer Settings for Various Print Media 95 Automatically Feeding Paper 96
Auto Feed Guidelines 99 Manually Feeding Paper 101 Printing on Special Papers 104 Printing on Envelopes 106
Preparing Your Software 106
Loading Envelopes 107 Printing on Legal Paper 110 Printing in Landscape Orientation 111 Printing on High Resolution Paper 113
81
87
92
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Chapter 5 Printing in Color
Print Media Guidelines 117 Understanding Your Application's Capabilities 118 Considering Your Computer's Monitor 119 Color and Printing Speed 120
Improving Printing Speed 121
Using the Microsoft Windows Print Manager 123 Color and Cost 124
Chapter 6 Maintaining the Printer
Using the Microsoft Windows Printing System 129
Using the Operator Panel 129 Replacing an Ink Cartridge 133
Ink Cartridge Guidelines 134
Using Ink 136
Storing Ink Cartridges 137
Installing an Ink Cartridge 137 Replacing the Print Head Unit 141
Print Head Unit Guidelines 141
Removing the Used Print Head Unit 142
Installing a new Print Head Unit 143 Transporting the Printer 147
Chapter 7 Troubleshooting
AppendixA Specifications AppendixB Application Notes
115
125
153
187 195
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AmiPro 3.0 195
Microsoft Publisher 196
Microsoft Word for Windows 198
WordPerfect 199
Works 3.0 for Windows 199 Selecting Colors Through Your Software Applications 203
CorelDRAW 203
Microsoft Excel 203
Microsoft Word for Windows 206
AppendixC Using the Printer with MS-DOS
Software Applications 208
Operator Panel Buttons 209
DIP Switches 209 Setting Up MS-DOS Application Programs 209
Selecting a Printer Driver 209
Selecting a Printer Control Mode 211 Software and Printer Compatibility 213 Using ESCape Sequence 215
Lotus 1-2-3 Setup String 215
Common ESCape Sequences 215 Using the Operator Panel 218
Indicator Lights 219
Ejecting Paper 220
Pausing a Print Operation 221
Selecting a Print Mode 221
Turning On the Printer's Envelope Mode 223
Turning Off the Envelope Mode 224 Specifying Page Length 224 Printing the Test Patterns 225
Color Pattern 225
Font Pattern 227 Checking the Print Head Unit 229
Nozzle Check Pattern 229
Alignment Pattern 230 Customizing the Printer 233
Factory Default Settings 234
DIP Switch Settings 235
Epson LQ Mode 236
BJ Mode 238
Changing a DIP Switch Settings 240
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Chapter 1
Introduction
Congratulations on your purchase of the Canon BJC-610 Color Bubble Jet Printer. We appreciate your choosing this printer to meet your printing needs.
Your printer features the Microsoft Windows Printing System, which makes printing from Microsoft Windows faster and easier then ever before. With the Microsoft Windows Printing System, your printer is able to print faster than traditional approaches. As soon as the Microsoft Windows Printing System accepts a document for printing, you can return to your application. You receive instant notification of printer information and you can see the printer's status on your computer screen.
The BJC-610 offers exceptionally high print quality and fast print speed using both color and back inks. We are certain you will be satisfied with its advanced Bubble Jet technology.
This chapter introduces you to the features of your new printer, lists the options and supplies you can purchase for the printer, and describes Canon's customer support procedures.
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Features and Benefits

The BJC-610 Color Bubble Jet Printer produces high quality printing by incorporating many useful features.
Microsoft Windows Printing Software
The printer comes ready to run with the Microsoft Windows Printing System. This new software system helps your computer and printer work together to print as fast as possible, and allows your computer to actually tell you, as well as show you, what your printer is doing.
Excellent print quality and speed
The printer's high performance print head offers up to 720 by 720 dots per inch (dip) for high resolution text and graphics with the Microsoft Windows Printing System, and up to 360 by 360 dpi with MS-DOS application programs. Your printer offers both vibrant print quality and exceptional print speed: 300 characters per second (cps) in High Speed mode and 205 cps in High Quality Mode.
High quality ink
The ink cartridges employ high quality, light-resistant ink in both black and colors. The ink dries quickly and looks great on plain paper.
Low cost color printing
With Canon's innovative ink system, each ink cartridge is separate. if you use one color more than others, you can replace that cartridge only.
Simple maintenance
The Ink cartridges are simple to replace. The black ink cartridge is larger than the other color ink cartridges, which allows you to use the printer as a monochrome printer without repeatedly replacing the black ink cartridge.
Impressive color output
The printer produces vibrant colors on a wide variety of media, including plain paper, specially treated paper, high gloss film, high resolution paper, fabric sheets, Bubble Jet (water-resistant) paper, envelopes, and transparencies. It also has the ability to print on back print film, which can be shown on a lighted panel.
Convenient paper handling
An automatic sheet feeder holds up to approximately 100 sheets of plain paper, 50 sheets of transparency or back print film, or 15 envelopes.
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Software compatibility
Using the Microsoft Windows Printing System, you can print form any Microsoft Windows application. In the MS-DOS environment, the printer emulates the Epson LQ-2550 printer or the IBM Propritner X24E printer.
TrueType fonts
The TrueType fonts (available with the Microsoft Window Printing System) enhance your font capability and improve your print quality.
Compact desktop design
The printer is lightweight at under 10 pounds (9.9 lb. / 4.5 kg) and occupies a minimum amount of desk space.
Quiet Printing
The nonimpact printing method offers quiet operation.
Canon Creative CD ROM
Canon Creative opens up a new world of imaginative possibilities for using your computer and Canon Color Bubble Jet Printer. You can create personalized greeting cards, stationery, counted cross-stitch patterns, coloring books, stickers, labels, and more! It also includes clip art and additional TrueType fonts. The software package on the CD ROM is available on 3 1/2-inch diskettes if you do not have a CD ROM. To obtain diskettes, please refer to the manual that came with the CD-ROM.

Options and Supplies

Your BJC-610 printer supports excellent and unique print media options that allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your color printer so you can produce the finest output possible.
Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon referral service at 1-800-848-4123.
If you want to purchase supplies directly from Canon, you may do so by calling Canon Accessories at 1-800-671-1090 . Supplies are offered at the manufacturer's suggested list price.
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Ink Cartridges
Canon offers the following ink cartridges:
Canon Ink Cartridge BJI-201 Bk HC (black, high capacity)
Canon Ink Cartridge BJI-201 C (cyan)
Canon Ink Cartridge BJI-201 M (meganta)
Canon Ink Cartridge BJI-201 Y (yellow)
Print Media
Canon manufactures the following print media.
Canon Coated Paper LC-101
This coated paper is specially designed for your BJC-610 printer, which will produce sharp and vivid color output on this high grade matte paper. The Coating used on this paper is a unique formula that ensures full compatibility with your Canon color inks. Use this paper for your printer output that requires crisp color rendering on a high quality, nonglossy paper. Letter and Legal sizes are available.
Canon Transparencies CF-102
These overhead clear transparencies (also called Over Head Projection or OHP film) are specially designed for your BJC-610. Other overhead clear transparencies may cause problems in your Canon color printer by not feeding correctly into the printer or by not allowing the ink to dry properly. Use Canon clear transparencies to produce crisp and professional overhead presentations. Letter size is also available.
Canon Back Print Film BF-102
This unique glossy paper allows you to print extremely high quality color output, such as required for photographic images and graphics. The back printer film is capable of being viewed by rear illumination, such as a light box, or as regular prints without the benefit of the light box. Back print film is a mylar-based translucent sheet. When viewed by a light box, back print film provides a sharp, bright, and vivid presentation of special items, such as photographs, portraits, and graphics. It is also great for trade show displays and other special presentations when rear-illuminated. Letter size is available.
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Canon High Gloss Film HG-101
The printer can produce sharp and brilliant color output on this high grade gloss film, which is fully compatible with your Canon color inks. Use this film for trade show displays or other special presentations. You can create sharper and more vivid color output with the high gloss film than with the coated paper. Letter size is available.
Canon High Resolution Paper HR-101
This coated paper is designed for 720 by 720 dpi printing with the Microsoft Windows Printing System. With this letter-sized paper, the printer produces delicate color output similar to a photograph.
Canon Fabric Sheets FS-101
This fabric sheet is specially designed for Canon Bubble Jet printers. You can create your own cross stitch designs, pillows, holiday stockings, and other imaginative craft and sewing projects. Fabric sheets are 9.5 x 14 inches.
Canon Bubble Jet (water-resistant) Paper LC-301
Canon Bubble Jet Paper is a water-resistant paper that has been specially developed for color printing with Canon color printers. Images printed on the Bubble Jet paper are bright, vivid and will not run should water or other liquids be spilled on them. Images printed on this Canon Bubble Jet Paper will stand up to normal office highlighters, unlike images printed on other papers. This special Bubble Jet paper is printable on both sides and is available in letter size only.
T-Shirt Tranfers TR-101
This special sheet allows you to create a special design and then use it to personalize a T-shirt, sweatshirt, apron, table cloth, napkin, canvas totebag, or anything else your imagination allows. You can use the transfer on any cotton or cotton/poly blend fabric. Letter size is available.
Related Publication
Programmer's Manual
The information in the BJC-610 Programmer's Manual is intended for the software designer, the advanced programmer, and the operator who can use a programming language to sent commands to the printer. This manual explains the printer commands for Epson LQ mode and Canon BJ mode. To obtain this manual, call Canon Accessories at 1-800-671-1090.
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Customer Support

Help desk
Canon provides customer support and service for all Canon printer products. If you have any questions regarding your new printer, call the Canon Computer Systems Help Desk at 1-800-423-2366. Help is available Monday through Friday from 8 A.M to 11 P.M. Eastern Standard Time (EST) and on Saturday from 11 A.M. to 6 P.M. EST. The Help Desk is closed on Sundays and Holidays.
If you seem to have an operational problem, try to solve it by referring to the information in Chapter 7, Troubleshooting. If you cannot quickly resume normal operation, contact Canon's experienced support personnel at the Help Desk number above.
Fax retrieval system
Canon also provides a 24-hour, toll-free fax retrieval system. You can use this service to get helpful documents faxed directly to your fax machine. These documents contain useful information to assist you in the operation of you Canon Printer. To access this service, call 1-800-526-4345.
Bulletin board service
Canon also provides a bulletin board service (BBS), which is useful for obtaining newly developed third-party drives. Call 1-714-438-3325. The protocol for the BBS is up to 14,400 bps, eight data bits, one stop bit, and no parity.
If you use CompuServe, you can access the Canon Peripherals Forum. This allows you to talk with other users, send a message to Canon, or download printer drivers. Just type GO CANON at any CompuServe prompt.
Canada
Customer support for Canadian residents is available 24 hours a day (seven days a week) at 1-800-671-1090.
In other countries, please contact your Canon dealer.
Supplies To order supplies, call Canon Accessories at 1-800-671-1090 from 9 A.M. to 7 P.M. EST.
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Servicing the Printer

The Canon BJC-610 Color Bubble Jet Printer is designed with the latest technology to provide trouble-free operation. The warranty card that comes with your printer describes Canon's limited two-years warranty for its Bubble Jet printer. Be sure to read the warranty information to fin out about the different service options available to you.
Save the warranty card and keep your sales receipt for proof purchase. In the event that your printer needs service, you will need your proof of purchase to obtain warranty service.
If you seem to have a problem, try to solve it by referring to the information in Chapter 7, Troubleshooting. If you cannot solve the problem, contact Canon's experienced support personnel at the Help Desk.
If you feel you BJC-610 Color Bubble Jet Printer needs servicing, call the Canon Help Desk to locate the Canon Authorized Service Facility (ASF) nearest you or to find out about the exclusive Canon Instant Exchange limited warranty service.
At this time, Canon does not offer an extended warranty program beyond the two-year warranty; however, some authorized Canon dealers may offer such programs for a fee. If you are interested in an extended warranty, contact your Canon Authorized Service Facility to see if it offers such a service.

Line Printers Versus Page Printers

Line Printers
Your Canon BJC-610 Color Bubble Jet Printers is an example of a line printer. Line printers, sometimes called band printers, process and print information one line (band) at a time. The Information sent from the computer to the printer indicates exactly how each line should look and where each dot is positioned. This information is similar to a bitmapped graphic that specifies positions of individual dots of ink.
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Page Printers
Page printers, such as laser printers, process and print information one page at a time. The information sent from the computer to the printer is sometimes in simple ASCII code, or more often, in a page description language. This information is a set of instructions that the printer must interpret to determine when the printer should position each dot. Some common page description languages include PostScript, CaPSL, and HP PCL.
Line Printer and Processing
With line printers almost all of the processing burden falls on the computer. The printer needs to do very little additional processing of the information it receives from the computer--it simply executes the instructions it receives. This means a line printer needs very little processing power and memory.
Because most of the processing takes place on the computer, the speed of the computer's processor (386, 486, Pentium) and the amount of random access memory (RAM) on your computer have a significant influence on printing speed.
The faster the processor, and the more RAM you have, the faster you can print on your BJC-610 Color Bubble Jet Printer.
Page printers and Processing
With page printers, the computer and the printer share the processing load. The computer translates information form the application into the appropriate page description language and sends this to the printer. The printer processes this code into specific printing instructions on where to put each dot on the page. This means that the printer itself must have a certain amount of processing power and memory to handle the instructions it receives from the computer.
Because processing takes place on both the computer and the printer, the speed of laser printing depends on the processor's speed and RAM available on both the computer and the printer.
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Setting up the Printer
This chapter describes how to unpack and set up your printer. It Includes:
Unpacking the printer
Choosing a location for the printer
Examining the printer's components
Attaching the power cord
Connecting the printer to the computer
Installing the print head unit
Installing the ink cartridges
Chapter 2
Turning the printer on and off
Loading a stack of paper
Installing the Microsoft Windows Printing System
Optimizing print quality
If you already set up your printer using the Quick Start Guide, you may want to look through this chapter to find any additional information it supplies.
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Unpacking Your Printer

Follow these steps to unpack the printer:
1.Carefully remove all items from the box.
If you have lifted the printer's box using the built-in handles, press the cardboard
handles toward the outside of the box before trying to lift the printer out of the box.
It is best to have someone hold the box while you lift out the printer and its protective packaging.
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1.Check to see that you have the following items.
Hardware:
Document and Diskettes:
User's Manual (this manual) Quick Start Guide
Product Warranty Card Registration Card Microsoft Windows Printing System diskettes (three diskettes) Canon Creative CD ROM and User's Manual
If your printer was damaged in shipping, or if any items are missing, notify your dealer immediately.
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In addition to the items shipped with your printer, you need a Centronics-compatible
parallel interface cable with bi-directional capability (no longer than six feet), which you can purchase from your dealer. The cable must be bi-directional.
Be sure to fill out your Registration card and send it to Canon Computer Systems, Inc.
Save your sales receipt for proof of purchase in case you printer requires warranty
service.
Removing the Shipping Materials
As you unpack the printer, save the carton and packing materials in case you want to move or ship the printer in the future. Follow these steps:
1. Remove the shipping tape from the outside of the printer.
Removing all pieces of tape. ( The shipping tape may not be in the exact locations shown here; just be sure to remove all the tape from the outside of the printer.)
Remove the protective material inside the sheet feeder.
Move the paper guide to the left.
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2.Remove the ATTENTION! piece of paper, which includes additional instructions for installing the
print head unit.
Open the top cover by grasping the sides of the cover and lifting it up.
Make sure the paper thickness lever is down for color printing on normal paper.
Close the top cover.
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Selecting a Location for Your Printer

Before you set up your printer, choose the best location for it. Follow these guidelines:
Choose a flat, sturdy surface with enough space for the paper to flow freely into and out of the
printer. Angled print stands may cause quality and reliability problems.
Fully extend the paper support and paper output tray to ensure enough space is available for proper operation. The printer requires this much space:
Place the printer where the temperature is stable and set for human comfort. Avoid areas of
excessive heat or humidity as well as direct sunlight.
Do not install the printer near devices that contain magnets or generate magnetic fields (such as loudspeakers or base units of cordless telephone). These devices can erase information on the printer's intelligent circuits.
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Do not subject the printer to strong physical shock or vibrations.
Keep the printer clean. Dust accumulation may prevent the printer from functioning properly.
To protect the printer from damage, hold both sides when you move it.
While the BJC-610 Color Bubble Jet Printer is small and compact, it is not designed for mobile printing.

Examining the Printer

Before setting up the printer, it's a good idea to familiarize yourself with its part and understand their functions.
From the Front
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Operator Panel
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From the Back
Inside the Printer
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Attaching the Power Cord

Use a power supply that is the appropriate voltage and frequency: AC 120 V, 60 Hz
0.5A. This is standard for an electrical outlet in the United States or Canada. Canon does not recommend using the printer with any other power source or with a transformer.
Use only the power cord that came with the printer. Using a longer cord or an
extension cord may result in reduce voltage or malfunctions.
If you smell a peculiar odor or see smoke, unplug the power cord immediately.
Do not place anything in front of your wall outlet that may obstruct your access to it or put pressure on the power cord.
When unplugging the power cord, always remove it by holding the plug and not the
cord.
Do not unplug the printer unnecessarily. The printer may clean the print head nozzles and consume a small amount of ink when you plug it into an AC outlet or a power strip.
To attach the power cord, follow the steps below:
1. Attach the power cord to the AC power receptacle on the back of the printer.
2.Plug the power cord into a properly grounded AC outlet.
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Connecting Your Printer to the Computer

Your printer has an 8-bit parallel interface port, which allows you to use it with IBM PCs and compatible computers. To use the Microsoft Windows Printing System, you need to purchase a Centronics compatible parallel cable with bi-directional capability from your dealer. Ask your dealer for assistance if you need help selecting the right cable.
For reliable data communications between your computer and the printer, use a short cable, six feet or less in length. The cable must be bi-directional.
1.Make sure both the printer and the computer are turned off.
2.Connect the parallel cable by aligning the cable connector with the printer's interface port so the shapes match.
Gently press the cable connector into the port.
Secure the cable connector by snapping the two wire clips (located on the printer) into the cable connector
3.Connect the other end of the interface cable to the parallel interface port on your computer.
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Installing the Print Head Unit

The print head unit is the device that projects the ink into the paper. During a print operation, the printer heats the ink to the boiling point in the nozzle to form a bubble. The bubble expands until there is no room left in the nozzle for the ink. The printer then ejects the ink onto the paper through the nozzles on the print head unit.
Make sure the printer is off when you are installing the print head unit and ink cartridges.
It is very important that you install the print head unit correctly. Be sure to follow these steps carefully:
1.Make sure the power cord is attached and the power is off.
2.Open the printer's cover.
Gently press in on the front sides of the printer's cover.
Lift the cover to the open position.
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3.Open the compartment cover.
Press in on the tabs on the side of the cover and lift it up.
Do not attempt to open the compartment cover without pressing the tabs.
Do not touch the terminals on the inside of the compartment cover.
4.Unpack the print head unit.
Locate the print head unit that was shipped with the printer and take it out of its
protective packaging.
Grip the print head unit on the side only.
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5.Remove the white tape from the print head unit.
Avoid touching the terminals, print head nozzles, and silver filters on the print head
unit.
Do not remove the gray-padded material around the silver filters.
6.Insert the print head unit.
Gently place the print head unit into the compartment with the print head nozzles
down, the terminals up, and the silver filters facing the front of the printer.
Do not press down on the print head unit. When you close the compartment cover, the print head unit becomes secure.
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7.Close the compartment cover.
Press down firmly on the two white dots on the top of the cover until it snaps securely closed.
You actually hear two distinct clicks as the cover engages with the compartment base.
Make sure the sides of the gray compartment cover touch the back base of the print
head compartment.
Once the print head is installed, you do not need to open the compartment cover. Keep it closed at all times.
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Installing the Ink Cartridges

The printer requires four ink cartridges for printing: black, cyan, magenta, and yellow (cyan is a light blue and magenta is a deep purplish pink). These four colors are the standards used for printing on paper.
You must install the ink cartridges in specific locations to ensure color printing is correct.
Canon makes numerous ink cartridges; the BJI-201 ink cartridges are designed specifically for the BJC-610 Color Bubble Jet Printer and are the only ones Canon recommends that you use.
Open the ink cartridge package only when you are ready to install it in the printer. This keeps it from drying out.
You must install the ink cartridges in the correct slots to ensure accurate color printing.
To install the ink cartridges, follow the steps below. Be very careful when following these steps and handling the ink cartridges. (For complete guidelines on handling the ink cartridges, see Chapter 6, Maintaining the Printer.)
1. Open the ink cartridge packaging according to the instructions on its package.
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