Related Publication
Customer Support
Servicing the Printer
Setting Up the Printer
Unpacking Your Printer
Removing the Shipping Materials
Selecting a Location for Your Printer
Examining the Printer
From the Front
Operator Panel
From the Back
Inside the Printer
Attaching the Power Cord
Connecting Your Printer to the Computer
Installing the Ink Cartridge
Turning On the Printer
Cleaning the Print Head
Loading a Stack of Paper
Printing a Test Pattern
Installing a Printer Driver
Installing the Windows Printer Driver and Visual Guide
Using the Visual Guide
Using the BJ-200ex Windows Driver
Installing the Canon TrueType Fonts for Microsoft Windows 3.1
Managing Your Printer's Features
Software Applications
Operator Panel Buttons
DIP Switches
Line Printer Versus Page Printers
Line Printers and Processing
Page Printers and Processing
Using the Printer
Selecting Paper Types
Before Loading Paper
Setting the Paper Thickness Lever
Setting the Paper Selection Lever
Printer Settings for Various Print Media
Printing Documents
Specifying Print Options
Automatically Feeding Paper
Auto Feed Guidelines
Printing Single Sheets
Specifying Manual Feed
Manually Feeding Paper
Printing on Transparencies
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Printing on Envelopes
Preparing Your Software
Turning On the Printer's Envelope Mode
Preparing the Printer
Turning off Envelope Mode
Printing on Legal-size Paper
Printing in Landscape Orientation
Printing the Test Patterns
Self Tests
Font List
Demo Prints 1 and 2
Pausing a Print Operation
Using the Printer With Your Software
Printer Setup Within Windows
Selecting Printing Options
Special Options
Printing a Document
Ways to Improve Print Speed in Windows
Using the Windows Print Manager
Setting Up MS-DOS Application Programs
Selecting a Printer Driver
Selecting a Printer Control Mode
Setting Up WordPerfect for Your Printer
Software and Printer Compatibility
Using the Operator Panel
Feeding Paper
Selecting a Print Mode
Using the Reduction Modes
Two-thirds Reduction Mode
One-half Reduction Mode
Selecting the Reduction Mode
Performing Automatic Line Feeds
Maintaining the Printer
Printer Guidelines
Cleaning the Printer
Replacing the Ink Cartridge
Ink Cartridge Guidelines
Using Ink
Installing the Ink Cartridge
Cleaning the Print Head
Storing the Ink Cartridges
Ink Cartridges Continually Run Out of Ink
Transporting the Printer
Troubleshooting
Check List
Error Light Problems
Operational Problems
Printing Problems
Paper Loading Problems
Print Quality Problems
Windows Problems
Clearing Paper Jams
Customizing the Printer
Factory Default Settings
DIP Switch Setting
BJ-10 Mode
Epson LQ Mode
Changing a DIP Switch Setting
Appendix A
Appendix B
Specifications
Application Notes
Printing Envelopes in Microsoft Windows
AmiPro 3.0
Microsoft Publisher
Microsoft Word for Windows
WordPerfect
Works 3.0 for Windows
Glossary
Index
editiing by Jason Plank and Cindy Cassat
Chapter 1
Introduction
Congratulations on your purchase of the Canon BJ-200ex
Bubble Jet Printer. We appreciate your choosing this
printer to meet your printing needs.
The BJ-200ex offers excellent print quality, fast print
speed, and trouble-free operation with the convenience of
compact size and low cost. We are certain you will be
satisfied with its advanced bubble jet technology.
This chapter introduces you to the features of your new
printer, lists the options and supplies you can purchase for
the printer, and describes Canon's customer support
procedures.
Features and Benefits
The BJ-200ex Bubble Jet Printer produces high quality
printing by incorporating many useful features.
Excellent Print Quality
The printer's high performance print head offers 720
(horizontal) by 300 (vertical) dots per inch (dpi) for high
resolution text and graphics. The printer produces excellent
grayscale quality when using Microsoft® Windows™
graphics applications through the BJ-200ex printer driver
for Windows.
Convenient Paper Handling
An automatic sheet feeder holds up to 100 sheets of plain
paper, 40 transparencies, or 15 envelopes.
Software Compatibility
Two resident printer control modes enable the printer to
work with a wide variety of software applications:
§ BJ-10 mode emulates the IBM Proprinter X24E printer.
§ Epson LQ mode emulates the Epson LQ-510 printer.
Three Print Modes/Speeds
The print modes allow you to choose between print quality
and speed.
§ HQ(high quality) mode provides high quality at 204 characters
per second (cps).
§ HS(high speed) mode provides draft quality printing at 248
cps.
§ Smoothing mode refines your printout by polishing away the
jagged edges and ragged stair-stepping curves of characters
and graphics, and enables the printer to print both text and
graphics at 720 x 360 dpi.
Reduction Mode
The printer offers two reduction modes for printing
spreadsheets and other wide documents on regular paper. In
reduction mode, the printer reduces the output to two-thirds
or one-half of its full size.
High Quality Ink
The ink in the BC-02 ink cartridge is not easily affected by
light, dries quickly, and is smudge-resistant.
Automatic Capping System
To ensure trouble-free operation, the printer automatically
moves the print head to the home position and caps the
print head whenever the printer is inactive or set off-line.
Simple Maintenance
The replaceable ink cartridge contains both the ink and the
print head; when it runs out of ink, you simply replace it.
TrueType Fonts
The Canon TrueType™ Font Pack enhances your font
capability and improves your print quality.
Compact Desktop Design
The printer is lightweight (6.6 lb / 3.0 kg) and occupies a
minimum amount of desk space.
Quiet Printing
The nonimpact printing method offers quiet operation.
On-Line Documentation
A detailed Visual Guide makes learning about the printer
easy and fast by displaying helpful information on your
computer screen within the Microsoft Windows
environment. It includes detailed instructions for setting up
and using your printer as well as troubleshooting and
technical information.
Options and Supplies
Canon has an extensive dealer network equipped to offer
you supplies as you need them. To find a dealer near you,
call the Canon referral service at 1-800-848-4123.
If you want to purchase supplies directly from Canon, you
may do so by calling Canon Accessories at 1-800-671-
1090. Supplies are offered at the manufacturer's suggested
list price.
Ink Cartridge
Canon offers the following ink cartridge:
§ Canon Ink Cartridge BC-02 (black)
Print Media
Canon manufactures the following print medium for this
bubble jet printer.
Canon Transparencies Q07-001-M1
These overhead clear transparencies (also called Over Head
Projection or OHP film) are specially designed for Canon
Bubble Jet printers. Other overhead clear transparencies
may cause problems in your Canon printer by not feeding
correctly into the printer or by not allowing the ink to dry
properly. Canon overhead clear transparencies are specially
designed to produce crisp and professional overhead
presentations. Letter size is available.
Related Publication
Programmer's Manual
The information in the BJ-200ex Programmer's Manual is
intended for the software designer, the advanced
programmer, and the operator who can use a programming
language to send commands to the printer.
To obtain this manual, call the Canon help desk as listed in
the next section.
Customer Support
Help Desk
Canon provides customer support and service for all Canon
printer products. If you have any questions regarding your
new printer, call the Canon Computer Systems help desk at
1-800-423-2366. Help is available Monday through Friday
from 8 A.M. to 11 P.M. Eastern Standard Time (EST) and
on Saturday from 11 A.M. to 6 P.M. EST. The help desk is
closed on Sundays and holidays.
If you seem to have an operational problem, try to solve it
by referring to the information in Chapter 7,
Troubleshooting, or by using your Visual Guide. If you
cannot quickly resume normal operations, contact Canon's
experienced support personnel at the help desk number
above.
Fax Number
You can send suggestions, and technical questions to
Canon via facsimile. The number for this service is 1-714-438-3317, which accesses a G3 fax machine. Be sure to
state your question and provide a phone number or fax
number for a response.
Fax Retrieval System
Canon also provides a 24-hour toll-free fax retrieval
system. You can use this service to get helpful documents
faxed directly to your fax machine. These documents
contain useful information to assist you in the operation of
your Canon printer. To access this service, call 1-800-526-
4345.
Bulletin Board Services
Canon also provides a bulletin board service (BBS), which
is useful for obtaining newly developed, third-party drivers.
Call 1-714-438-3325. The protocol for the BBS is up to
14,400 bps, eight data bits, one stop bit, and no parity.
If you use CompuServe®, you can access the Canon
Peripherals Forum. This allows you to talk with other users,
send a message to Canon, or download printer drivers. Just
type GO CANON at any CompuServe prompt.
Canada
Customer support for Canadian residents is available 24
hours a day (seven days a week) at 1-800-263-1121.
In other countries, please contact your Canon dealer.
Supplies
To order supplies, call Canon Accessories at 1-800-6711090 from 9 A.M. to 7 P.M. EST.
Servicing the Printer
The Canon BJ-200ex Bubble Jet Printer is designed with
the latest technology to provide trouble-free operation. The
warranty card that came with your printer describes
Canon's limited two-year warranty for its Bubble Jet
printers. Be sure to read the warranty information and save
the card.
If you seem to have a problem, try to solve it by referring to
the information in Chapter 7, Troubleshooting. If you
cannot solve the problem, contact Canon's support
personnel at the help desk.
If you fell that your BJ-200ex Bubble Jet Printer needs
servicing, call the Canon help desk to locate the Canon
Authorized Service Facility (ASF) nearest you or how to
find out about the exclusive Canon InstantExchange
limited warranty service.
At the time of this manual's writing, Canon does not offer
an extended warranty program beyond the two-year
warranty; however, some authorized Canon dealers may
offer such programs for a fee. If you are interested in an
extended warranty, contact your Canon Authorized Service
Facility to see if it offers such a service.
This chapter describes how to unpack the printer and select
a location for setting it up, examines the printer's
components, and explains how to assemble the printer. It
also describes how to load a stack of paper and print a self
test followed by installing the printer driver and managing
your printer's features.
If you already set up your printer using the Quick StartGuide, you may want to look through this chapter to find
any additional information it supplies.
Unpacking the Printer
Follow these steps to unpack your printer:
1. Carefully remove all items from the box.
§ If you have lifted the printer's box using the built in handles,
press the cardboard handles toward the outside of the box
before trying to lift the printer out of the box.
§ It is best to have someone hold the box while you lift the
printer and its protective packaging out of the carton.
Chapter 2
Setting Up the Printer
2. Check to see that you have the following items:
§ Hardware
§ Documentation and Diskettes:
User's Manual (this manual)
Quick Start Guide
Product Warranty Card
Registration Card
Canon Windows Driver and Visual Guide
and WordPerfect™
Drivers diskettes (two diskettes in an
envelope)
TrueType Font Pack (diskette in envelope)
If your printer was damaged in shipping, or if any items are
missing, notify your dealer immediately.
§ In addition to the items shipped with your printer, you need a
Centronic®-compatible, parallel interface cable, which you can purchase
from your dealer.
§ Be sure to fill out your Registration card and send it to Canon Computer
Systems, Inc. Save your sales receipt for proof of purchase.
Removing the Shipping Materials
As you unpack the printer, save the carton and packing
materials in case you want to move or ship the printer in the
future. Follow these steps:
1. Remove the shipping tape from the outside of the
printer.
§ Remove all pieces of tape. (The shipping tape may not be in
the exact locations shown here; just be sure to remove all the
tape from the outside of the printer.)
§ Remove the protector (plastic or Styrofoam) inside the sheet
feeder.
§ Move the paper guide to the left.
2. Remove the shipping tape inside the printer.
§ Open the front cover by grasping the sides of the cover and
pulling it down.
§ Remove the tape that secures the ink cartridge holder.
§ Make sure the paper thickness lever is set to the left for
printing on normal paper.
Selecting a Location for Your Printer
Before you set up your printer, choose the best location for
it. Follow these guidelines:
§ Choose a flat, sturdy surface with enough space for the paper
to flow freely into and out of the printer. Angled print stands
may cause quality and reliability problems.
§ Fully extend the paper rest and paper output tray to ensure
enough space is available for proper operation. The printer
requires this much space:
§ Place the printer where the temperature is stable and set for
human comfort. Avoid areas of excessive heat or humidity as
well as direct sunlight.
§ Do not install the printer near devices that contain magnets or
generate magnetic fields (such as loudspeakers or base units of
cordless telephones). These devices can erase information on
the printer's intelligent circuits.
§ Do not subject the printer to strong physical shock or
vibrations.
§ Keep the printer clean. Dust accumulation may prevent the
printer from functioning properly.
§ To protect the printer from damage, hold both sides when you
move it.
§ While the BJ-200ex Bubble Jet Printer is small and compact, it
is not designed for mobile printing.
Examining the Printer
Before setting up the printer, it's a good idea to familiarize
yourself with its parts and understand their functions.
From the Front
Operator Panel
From the Back
Inside the Printer
Attaching the Power Cord
§ Use a power supply that is the appropriate voltage and frequency: AC
120 V, 60 Hz 0.5A. This is the standard for an electrical outlet in the
United States or Canada.
§ Use only the power cord that came with the printer. Using a longer
cord or an extension cord may result in reduced voltage or
malfunctions.
§ If you smell a peculiar odor or see smoke, unplug the power cord
immediately.
§ Do not place anything in front of your wall outlet that may obstruct
your access to it or put pressure on the power cord.
§ When unplugging the power cord, always remove it by holding the
plug and not the cord.
To attach the power cord, follow the steps below.
1. Attach the power cord to the AC power receptacle on
the back of the printer.
2. Plug the power cord into a properly grounded AC
outlet.
Connecting Your Printer to the Computer
Your printer has an 8-bit parallel interface port, which
allows you to use it with IBM PCs and compatible
computers. You need to purchase a Centronics-compatible
parallel interface cable from your dealer. Ask your dealer
for assistance if you need help selecting the right cable.
NOTE: For reliable data communications between your computer
and the printer, use a short cable, six feet or less in length.
To connect the computer to the host computer, follow the
steps below:
1. Make sure both the printer and the computer are
turned off.
2. Connect the parallel cable.
§ Align the cable connector with the printer's interface port so
the shapes match.
§ Gently press the cable connector into the port.
§ Secure the cable connector by snapping the two wire clips
(located on the printer) into the cable connector.
3. Connect the other end of the interface cable to the
parallel interface port on your computer.
Installing the Ink Cartridge
You use the BC-02 ink cartridge with this printer.
Each ink cartridge can print about 400 to 500 lettersize pages (700,000 characters) in HQ mode and 800
to 1000 pages (1,400,000 characters) in HS mode.
The actual amount varies according to the print
density of a page. If you print a lot of graphics, you
may need to change cartridges more often.
NOTE: Canon makes numerous ink cartridges; the BC-02 is
designed specifically for the BJ-200ex and is the only one you
should use. Using the BC-01 cartridge will result in decreased
print quality.
To install the in cartridge, follow these steps:
1. Grasp the sides of the front cover and open it so you can
access the cartridge holder.
2. Take the ink cartridge out of its protective packaging.
NOTE: Install the ink cartridge immediately after removing it
from its protective packaging.
3. Slide off the orange protective cap from the print head and
remove the orange tape.
4. Locate the cartridge holder on the right side of the printer.
5. Lift the green lock lever on the cartridge holder.
6. Fit the ink cartridge over the yellow mounting base with
the print head facing down.
§ When installed correctly, the label on the cartridge will appear
upside down.
7. Push the lock lever down until it locks into place.
§ Use one hand only to set the cartridge and press the lock lever
down.
§ Make sure there is no resistance when you press on the lock
lever. The lever should lock easily into place.
§ If you hear any snapping noises or feel any resistance as you
press down on the lever, remove the cartridge and try again.
8. Be sure no gap exists between the ink cartridge and
cartridge holder.
§ When secure, the ink cartridge makes contact with the circuit
card inside the cartridge holder.
Do not move the ink cartridge after installing it. Moving the ink
cartridge to the left and leaving it there may uncap the print head
and cause it to dry out.
9. Close the front cover.
When you turn off the printer, the ink cartridge moves to
the home position on the right and caps itself to keep itself
from drying out. The cartridge will not cap and may dry out
or clog in the following cases:
§ If you unplug the printer while it is printing.
§ If you power off the printer via a power strip while it is
printing.
§ If you move the ink cartridge from the home position.
If, after installing the new ink cartridge, the printer seems to be
printing but no ink appears, stop the print operation. Remove and
replace the ink cartridge making sure it is secure.
Turning On the Printer
To turn on the printer's power, follow these steps:
1. Make sure the parallel interface cable is connected to your
printer and computer.
2. Make sure the power cord is attached to the printer and a
wall outlet.
3. Press the POWER button on the operator panel.
§ The POWER light flashes and the printer makes several
sounds as it warms up and gets ready to print.
§ When the printer is ready to print, the POWER, ON LINE,
and HQ lights are on.
To turn off the printer, press the POWER button again.
After turning off the printer, always wait at least five
seconds before turning it back on again.
Never unplug the printer or turn it off a power strip to which the
printer is attached when the printer's power is turned on. This may
prevent the print head from returning to the home position. Once
in the home position, the print head is capped, which prevents
damage or drying out. This is critical. If left uncapped, the print
head may clog, and you may have to purchase a replacement.
Cleaning the Print Head
The print head on a new ink cartridge needs to be cleaned
to ensure the best possible print quality. The printer
automatically cleans the print head when you follow these
steps:
1. Make sure the printer is turned on and on-line.
2. Press the ON LINE and PRINT MODE buttons at the
same time.
§ When the ON LINE light starts to blink, release the buttons.
The ON LINE indicator will blink for about 12 seconds
while the printer cleans the print head. When complete, the
ON LINE indicator will stop blinking and go off. The
printer will stay off-line until you press the ON LINE
button.
Cleaning the print head consumes a small amount of ink.
Repeating this procedure unnecessarily reduces the life of the
cartridge.
Loading a Stack of Paper
These steps show how to load a stack of plain paper and
test your printer. In the next chapter, you'll learn how to
print on different types of print.
You can stack about 100 sheets of plain paper in the sheet
feeder.
1. Make sure the paper selection lever is set to the back
position.
2. Pull the paper support up until it stops and pull out the
paper output tray.
3. Fan the paper.
§ For best results, fan the paper before loading it.
§ Always fan a stack of paper along the edge that will feed into
the printer first.
4. Slide the stack of paper into the sheet feeder until it stops.
§ Align the edge of the paper with the right edge of the sheet
feeder.
§ Secure the stack with the paper guide.
Do not force the paper into the printer.
Printing a Test Pattern
To check that you have properly set up the printer, you can
print one of the printer's test patterns. The test patterns are
described in detail in the next chapter. For now, print Demo
Print 1:
1. Press the POWER button to turn off the printer.
§ Wait a few seconds.
2. Make sure the paper is loaded.
3. Press and hold the ON LINE button, and press the
POWER button until the printer beeps twice.
§ The two beeps are approximately three
seconds apart.
The printer starts to print Demo Print 1:
4. To stop printing the Demo Print, press the ON LINE
button for one second.
§ The printer stops printing, ejects the page,
and goes back on-line.
Installing a Printer Driver
Before you can print documents from your software
applications, you must install the appropriate printer driver
on your computer. The printer driver takes the information
from your application and translates it into a language the
printer can understand.
If you are using Microsoft Windows 3.1 applications,
install the Windows printer driver and Visual Guide as
described in the next section.
If you are using MS-DOS applications, you must install a
printer driver for each MS-DOS software application that
you intend to use with the printer. See Chapter 4, Using thePrinter With Your Software, for details.
Installing the Windows Printer Driver and Visual Guide
The Canon Windows Driver and Visual Guide diskettes
contain a setup program called SETUP.EXE. This program
automatically installs both the Canon BJ-200ex printer
driver for Windows 3.1 and the Visual Guide. You can
choose to install either the driver, the guide, or both.
Follow these steps:
1. Turn on your computer.
2. Make backup copies of the diskettes.
3. If you are not already in the Windows environment, type WIN
and press ENTER. Make sure the Windows Control Panel is
closed.
4. Insert the first diskette (Disk 1of 2) into the disk drive A (or
your desired drive).
5. From the Program Manager, select the File menu and then
choose the Run option.
6. In the Command Line prompt box, enter the path name that
identifies the SETUP.EXE file on the Windows driver diskette
and then click on OK. For example:
7. Now follow the instructions on the screen to install the
Windows driver and the Visual Guide.
The SETUP program installs the BJ-200ex printer driver
for Windows in the C:\WINDOWS\SYSTEM directory.
If you choose to install the Visual Guide, the SETUP
program creates an icon in the Program Manager.
Whenever you need information about the BJ-200ex, you
can open the icon and look up the information you need.
For faster printing operations in Windows, do not use the
Windows Print Manager.
Using the Visual Guide
When the SETUP program is complete, you can start the
Visual Guide and take a look at its features. Simply open
the BJ-200ex icon in the Program Manager.
From now on, you can use the Visual Guide for all your
documentation needs. The Visual Guide contains all the
information included in this User's Manual. In addition:
§ It shows you photographs as well as illustration of all the
topics it covers.
§ It includes demonstrations and simulations of procedures you
actually perform.
§ It includes technical information regarding printer command
codes and ESCape sequences.
Using the Visual Guide, you can easily search for the topic
you are interested in and you can move forward and
backward through the guide with a click of your mouse.
If, for some reason, your computer and /or Visual Guide are
not available, you can look up the information you need in
the User's Manual.
Using the BJ-200ex Windows Driver
When you first install the Canon BJ-200ex driver for
Windows, it's a good idea to run the Setup program and
select the printer settings that you will normally use. Later,
from within each of your software applications, you can
select the printer settings that are unique to the current print
job.
This screen shows the default settings for the BJ-200ex. see
Chapter 4, Using the Printer With Your Software, for
details on selecting other printer settings for the BJ-200ex
printer driver for Windows.
Installing the Canon TrueType Fonts for Microsoft Windows 3.1
1. Make sure your computer is turned on.
2. Start Windows 3.1 by typing WIN and pressing ENTER at the
MS-DOS prompt.
3. Choose the Control Panel from the Main icon group window
in the Program Manager.
4. Open the Fonts icon. The Fonts dialog box appears.
5. Choose the Add button to display the Add Fonts dialog box.
6. Insert the diskette containing the Canon TrueType Fonts into
the diskette drive.
7. In the Drives scroll menu, select the appropriate drive where
the diskette is located. The fonts appear in the List of Fonts
box.
8. Select the fonts by clicking on the fonts you want to add. To
select all the fonts, click the Select All button.
9. Click on OK. The Fonts dialog box reappears with the
installed fonts listed in the Installed Fonts menu.
10. To ensure the fonts appear in your application, click the
TrueType button. The TrueType dialog box appears.
11. Make sure an X appears in the Enable TrueType Fonts box.
Click on OK to exit the TrueType dialog box.
12. Click on Close to exit the Fonts dialog box.
Your installation is now complete.
If you would like to remove the installed fonts, please refer
to the instructions that came with your TrueType fonts.
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