Features and Benefits
Using This Manual
Customer Support
Servicing the Printer
Setting Up the Printer
Unpacking the Printer
Choosing a Location for Your Printer
Examining the Printer
Assembling the Printer
Loading Paper
Automatically Feeding Paper
Printing On Envelopes
Manually Feeding Thick Paper or Transparencies
Using the Operator Panel
Turning On the Printer
Pausing a Print Operation
Feeding Paper
Selecting a Print Mode
Using the Reduction Modes
Printing the Test Prints
Performing Automatic Line Feeds
Using the Printer With Your Software
Installing the Windows Printer Driver
Setting Up WordPerfect for Your Printer
Setting Up Other Software Applications
Software and Printer Compatibility
Maintaining the Printer
Printer Guidelines
Cleaning the Printer
Replacing the Ink Cartridge
Transporting the Printer
Troubleshooting
Operational Problems
Paper Loading Problems
Print Quality Problems
Printing Problems
Windows Problems
Congratulations on your purchase of the Canon Bubble Jet Printer BJ200e. We appreciate your choosing this printer to meet your printing
needs. It offers exceptional print quality, fast printing speeds, and
trouble-free operation with the convenience of compact size and low
cost.
This chapter introduces you to the features of your new printer and
describes how to use this User's Manual.
Features and Benefits
The Bubble Jet Printer BJ-200e produces high-quality printing by
incorporating many useful features.
Excellent print quality
The printer's high-performance print head offers 360 x 360 dots per inch
(dpi) for high resolution graphics. The printer also produces excellent
gray-scale quality when using Microsoft® Windows™ graphics
applications through the BJ-200e Windows printer driver.
Convenient paper handling
An automatic sheet feeder holds up to 100 sheets of paper or 15
envelopes.
Software compatibility
Two resident printer control modes allow you to use the printer with a
wide variety of applications:
BJ-10 mode emulates the IBM Proprinter X24E printer
Epson LQ mode emulates the Epson LQ-510 printer
Two print modes/speeds
The print modes allow you to choose between print quality and speed:
HQ (high quality) mode provides high quality at 173 characters
per second (cps)
HS (high speed) mode provides draft quality at 248 cps
Reduction mode
The printer offers two reduction modes for printing spreadsheets and
other wide documents on regular paper. In reduction mode, the printer
reduces the output to two-thirds or one-half of its full size.
High quality ink
The ink in the BC-02 ink cartridge is not easily affected by light, dries
quickly, and is smudge-resistant.
Quiet printing
The non-impact printing method offers quiet operation.
Automatic capping system
To ensure trouble-free operation, the printer automatically moves the
print head to the home position and caps the print head whenever the
printer is inactive or set off-line.
Simple maintenance
The replaceable ink cartridge contains both the ink and the print head;
when it runs out of ink, you simply replace it.
Compact desktop design
The printer is lightweight (6.6 lb/3 kg) and occupies a minimum amount
of desk space.
On-line documentation
A detailed On-Line Guide makes learning about the printer easy and fast
on your computer screen.
TrueType Fonts
The Canon TrueType Font Pack enhances your font capability and
improves your print quality.
Using This Manual
You can use this manual to set up and operate your printer. It provides
detailed information on all the features of the Bubble Jet Printer BJ200e.
Contents
If you set up the printer using the Quick Start Guide, you can read this
manual for more detailed information on how to operate the printer.
Once you are familiar with the printer, you'll find the On-Line Guide
helpful for finding quick answers to any questions you may have about
basic operational functions.
The rest of this section describes the contents and conventions of this
manual.
This manual includes all the information you need to set up and operate
your printer in several easy-to-read chapters.
Chapter 1, Introduction
Introduces you to the features of the printer, and describes how this
manual is organized.
Chapter 2, Setting Up the Printer
Describes how to select a location for your printer, and how to unpack
and assemble it.
Chapter 3, Loading Paper
Describes how to select paper and how to load it into the printer. It also
shows you how to print on envelopes and thick paper.
Chapter 4, Using the Operator Panel
Explains how to control your printer using the buttons on the operator
panel.
Chapter 5, Using the Printer With Your Software
Describes how to use the printer with Windows. It also describes how to
install a printer driver and select a printer driver and select a printer
control mode.
Chapter 6, Maintaining the Printer
Describes how to clean the printer and replace the ink cartridge.
Chapter 7, Troubleshooting
Provides procedures to help you solve problems that may occur with the
printer.
Chapter 8, Customizing the Printer
Describes the printer's DIP switches and explains how you can
customize the factory default settings of the printer by changing these
DIP switches.
The appendix lists printer specifications. At the back of the book, you'll
find a glossary and an index.
The Canon Bubble Jet Printer BJ-200e Programmer's Manual is available
for software designers, advanced programmers, and users interested in
using a programming language to send commands to the printer. To
order a copy of this manual, call the Canon help desk at 1-800-423-
2366.
Conventions
This User's Manual uses the following conventions to help you operate
the printer correctly and safely:
NOTE: Notes provide advice or suggestions regarding the use of the
printer.
CAUTION: Cautions alert you to operations that could cause damage to
your hardware or software.
In this manual, distinctive typefaces identify the printer buttons you
press, the lights on the operator panel, and any commands you enter at
your computer.
The Buttons you press appear in this typeface: POWER
The names of the lights you see appear in this typeface: HQ.
When you type something on your computer, it appears in this typeface:
DIR /P
NOTE: Although your printer supports some European paper and envelope
sizes, this manual refers to standard U.S. sizes only. If you use European size
paper, see Appendix A, Printer Specifications, for a list of the paper sizes
supported by the printer as well as printing area specifications.
Customer Support
Help desk
Canon provides customer support and service for all Canon printer
products. If you have any questions regarding your new printer, call the
Canon Computer Systems help desk at 1-800-423-2366. Help is
available Monday through Thursday from 9 A.M. to 8 P.M. and Friday 9
A.M. to 5 P.M. Eastern Standard Time (EST), except on holidays.
If you seem to have an operational problem, try to solve it by referring
to the information in Chapter 7, Troubleshooting. If you cannot quickly
resume normal operation, contact Canon's experienced support
personnel at the help desk.
Fax number
You can also send comments, suggestions, and technical questions to
Canon via facsimile. The number for this service is 1-714-438-3317,
which accesses a G3 fax machine. Be sure to state your question and
provide a phone number or fax number for a response.
Fax retrieval system
Canon is proud to announce a 24-hour, toll-free fax retrieval system.
You can use this service to get helpful documents faxed directly to your
fax machine. These documents contain useful information to assist you
in the operation of your Canon printer. To access this service, call 1800-423-2366.
Bulletin board services
Canon also provides a bulletin board service (BBS), which is useful for
obtaining newly developed third-party drivers. Call 1-714-438-3325.
The protocol for the BBS is up to 14,400 bps, eight data bits, one stop
bit, and no parity.
If you use CompuServe®, you can access the Canon Peripherals Forum.
This allows you to talk with other users or send a message to Canon.
Just type GO CANON at any CompuServe prompt.
Canada
Customer support for Canadian residents is available at 1-905-795-2083
from 9 A.M. to 7 P.M. EST (except holidays).
In other countries, please contact your Canon dealer.
Supplies
To order supplies, call 1-800-423-2366
Servicing the Printer
The Canon Bubble Jet Printer BJ-200e is designed with the latest
technology to provide trouble-free operation. The warranty card that
limited two-year warranty for its Bubble Jet printers. Be sure to read the
came with your printer describes Canon's warranty information and
Printer BJ-200e needs servicing, call the Canon referral save the card. If
you feel your Bubble Jet service at 1-800-848-4123 to locate the Canon
Authorized Service Facility (ASF) nearest you.
At the time of this manual's writing, Canon does not offer an extended
warranty program beyond the two-year warranty; however, some
authorized Canon dealers may offer such programs for a fee. If you are
interested in an extended warranty, contact your Canon Authorized
Service Facility to see if it offers such a service.
This chapter describes the steps you follow to unpack and set up your
printer. It offers guidelines for finding a suitable location for the printer,
explains how to install the ink cartridge, and describes how to connect
the power cord and the interface cable.
If you have already set up your printer using the Quick Start Guide, you
may want to scan this chapter for the additional information it supplies.
Unpacking the Printer
Carefully remove all items from the box.
Chapter 2
Setting Up the Printer
In addition to this User's Manual, you will find these items in the box:
Canon Bubble Jet
Printer BJ-200e
WordPerfect™
drivers diskette (in
envelope)
BC-02 ink cartridge
TrueType Font Pack
diskette
AC power cord
Product Warranty
card (U.S.A. and
Canada)
Quick Start Guide
Windows Driver and
Registration Card
On-Line Guide
diskettes (in
envelope)
If your printer was damaged in shipping, or if any items are missing,
notify your dealer immediately.
NOTE: In addition to the items shipped with your printer, you need a
Centronic®-compatible, parallel interface cable, which you can purchase
from your dealer.
As you unpack the printer, save the carton and packing materials in case
you want to move or ship the printer in the future. Remove all the
shipping tape and any Styrofoam packing material used to protect the
printer during shipping.
Open the front cover and remove the tape that secures the ink cartridge
holder. Make sure the paper thickness lever is to the left for printing on
normal paper.
NOTE: Be sure to fill out your Registration card and send it to Canon
Computer Systems, Inc. Also, save our sales receipt for proof of purchase.
Choosing a Location for Your Printer
Whether at home or in the office, you need to find a comfortable and
convenient location for the printer. Follow the guidelines in this section
to make sure the location is right for your printer.
Place the printer in a cool, dry, clean, well ventilated area. Avoid
placing it in direct sunlight.
Set the printer on a sturdy, level surface. Do not set the printer on
an angled printer stand.
Place the printer where the temperature is stable and set for
human comfort.
Locate the printer near an electrical wall outlet that accepts a
three-prong, grounded plug.
NOTE: Use only the power cord that came with your printer. Using a
longer cord or an extension cord may result in reduced voltage or
malfunctions.
Keep the printer and your computer away from potential sources
of electromagnetic interference such as loudspeakers or the base
units of cordless telephones.
Make sure there is enough room around the printer for storing and
feeding paper.
Keep the paper exit area clear from objects that may block paper
from exiting the printer.
Make sure there is enough room to fully extend the paper rest and
use the paper exit support. The printer requires this much space:
NOTE: While the Bubble Jet Printer BJ-200e is small and compact, it is
not designed for mobile printing.
Examining the Printer
Before setting up your printer, you should become familiar with its
components and understand their functions.
From the Front
Paper guide
Aligns paper in the sheet feeder. You can adjust the guide for paper
widths of up to 9 1/2 inches (240 mm).
Paper rest
Keeps the paper straight in the sheet feeder and helps prevent misfeeds.
Extend this support before loading a stack of paper in the sheet feeder.
Sheet feeder
Stacks up to 100 sheets of paper for automatic feeding. You can also
manually feed a single sheet, such as a transparency or card stock.
Paper selection lever
Selects the appropriate paper setting. For loading multiple sheets of
normal-weight paper, set this lever to the back position. For envelopes
or thick paper, set this lever to the front position. (Leave this lever in the
back position when loading stacks of normal paper.)
Front cover
Allows access to the inside of the printer when you are installing the ink
cartridge or adjusting the paper thickness lever.
Paper exit support
Provides support when outputting letter-size sheets of paper. Pull out
the extension before printing.
Operator panel
Controls the printer and defines basic printer operations. The various
lights on the operator panel indicate the status of the printer, and identify
the print mode you've selected. See Chapter 4, Using the Operator
Panel, for complete information on these buttons and lights.
DIP switch cover
Protects the DIP switches. You use these switches to change the
printer's factory default settings. For information about changing the
default settings, see Chapter 8, Customizing the Printer.
From the Back
AC power receptacle
Allows you to attach the printer's power cord.
Parallel interface port
Allows you to attach the printer's interface cable.
Inside the Printer
Paper thickness lever
Identifies the thickness of your paper. The setting you choose adjusts the
distance between the print head and the paper. There are two settings:
left for normal paper and right for thick paper or envelopes. Make sure
the lever is set to the left for printing on normal paper.
Ink cartridge holder
Allows you to install the ink cartridge (as described later in this chapter).
Assembling the Printer
Now that you are familiar with the components of your printer, you are
ready to install the printer and connect it to your computer. The first
step is to install the ink cartridge.
Installing the Ink Cartridge
You use the BC-02 ink cartridge with this printer. Each ink cartridge
can print about 400 to 500 letter-size pages (700,000 characters) in HQ
mode and 800 to 1000 pages (1,400,000 characters) in HS mode. The
actual amount varies according to the print density of a page. If you
print a lot of graphics, you may need to change cartridges more often
NOTE: Canon makes numerous ink cartridges; the BC-02 is designed
specifically for the Bubble Jet Printer BJ-200e and is the only one you
should use. Using the BC-01 cartridge will result in decreased print quality.
To avoid spilling ink, follow these precautions:
Do not touch the print head on the ink cartridge or the sharp
edges around it.
Do not hold the ink cartridge, or place it on your table, with the
print head facing down, except when you are installing it.
Do not attempt to disassemble the cartridge.
Do not vigorously shake the ink cartridge while handling it.
CAUTION: Keep the ink cartridge out of children's reach; the ink contains
isopropyl alcohol 67-63-0.
To install the ink cartridge, follow these steps:
1. Grasp the sides of the front cover and open it so you can access
the cartridge holder.
2. Take the ink cartridge out of its protective packaging.
NOTE: Install the ink cartridge immediately after removing it from its
protective packaging.
3. Slide off the orange protective cap from the print head and
remove the orange tape.
4. Locate the cartridge holder on the right side of the printer.
CAUTION: Avoid touching the yellow mounting base on which you place
the cartridge-especially the circuit board on the side of the mounting base
and the film cable that extends from the cartridge holder.
5. Lift the green lock lever on the cartridge holder.
6. Fit the ink cartridge over the yellow mounting base with the print
head facing down. (When installed correctly, the label on the
cartridge will appear upside down.)
7. Push the lock lever down until it snaps into place.
Make sure there is no resistance when you press on the lock lever, and
be sure no gap exists between the ink cartridge and cartridge holder.
This chapter describes how to load paper, envelopes, thick paper, and
transparencies in the printer. To ensure the best performance of your
printer, you want to select the best paper and load it correctly.
You can stack paper in the sheet feeder to load it automatically, or you
can manually feed one sheet at a time. The path that the paper travels
through the printer is the same for automatic and manual feeding.
Automatically Feeding Paper
Your printer produces letter-quality print on most plain bond papers,
including cotton bond papers and photocopying papers. This printer
does not require special ink-jet papers. However, the print quality varies
with different paper types.
Chapter 3
Loading Paper
Purchase a small amount of paper and test it to see if it meets your
printing requirements before committing to a specific paper type.
NOTE: Attempting to print on damp, curled, wrinkled, or torn paper can
cause paper jams and poor print quality.
You can automatically feed single sheets of plain papers:
Size:Letter 8 1/2 x 11 inches
Legal 8 1//2 x 14 inches
Thickness:Less than 0.008 inches (0.2 mm)
Weight: 17 to 24 lbs (64 to 90 g/m²)
You can stack up to 100 sheets of plain paper (20 lb or 75 g/m²) in the
sheet feeder.
When you are ready to load plain paper, follow the steps in this section.
1. Extend the paper rest and the paper exit support.
2. Set the paper selection lever to the back position.
NOTE: Set the paper selection lever to the front position only when
loading envelopes or manually feeding paper. If it is set to the front
position when you are automatically feeding stacks of normal paper, the
printer may feed multiple sheets or jam.
3. Fan the paper before stacking it in the sheet feeder. Always fan a
stack of paper along the edge that will feed into the printer first.
4. Align the stack of paper with the right edge of the sheet feeder
and slide in the stack until it stops. Do not force the paper into the
printer. Make sure the stack of paper does not exceed the paper
limit mark or the tab on the right side of the sheet feeder.
5. Insert the paper so that the side you want to print on is facing you.
If you are using a preprinted stock, such as letterhead, insert the
top of the paper into the sheet feeder first.
6. Adjust the paper guide to the stack of paper.
7. Make sure the printer is on-line and start your print operation.
NOTE: Do not leave paper stacked in the printer for long periods of time;
longer sheets of paper may become bent or curled over time. This may
cause the paper to misfeed or jam.
Printing On Envelopes
You can stack up to 15 envelopes in the sheet feeder. Before printing on
envelopes, you need to turn on the envelope mode.
Use only Commercial number 10 envelopes, which are 9 1/2 x 4 1/8
inches.
CAUTION: Some envelopes are not recommended because they may
cause jams or smears or may damage your printer:
Envelopes with windows, metal clasps, holes, perforations, cutouts,
double flaps, or peel-off sealing strips.
Envelopes that are specially or deeply embossed.
Envelopes with letters enclosed.
When you are ready to load envelopes, follow these steps:
1. Make sure the printer is turned on and on-line.
2. Turn on the envelope mode by pressing and holding the LF/FF
button, and then pressing the ON LINE button. The beeper
sounds once and the indicator light for the current print mode
blinks quickly. Press ON LINE to set the printer back on-line.
3. Set the green paper thickness lever on the inside of the printer to
the right. Then close the front cover.
4. Set the paper selection lever to the forward position, and move
the paper guide to the left to match the width of the envelopes.
5. Arrange the stack of envelopes on a firm surface and press down
firmly on the edges to make the folds crisp. Press all the way
around the envelopes to remove any curls and expel air from
inside the envelopes. Also, press firmly on the area that
corresponds to the edges of the flap.
6. Align the stack of envelopes with the right edge of the sheet
feeder and slide in the stack until it stops.
7. Adjust the paper guide to the stack of envelopes.
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