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file://E:\Manuals\BJ-10sx\10sxtoc.htm11/16/98
Chapter 1
Introduction
Congratulations on your purchase of the Canon Bubble Jet Printer BJ10sx. It offers exceptional print quality and trouble-free operation with
the convenience of compact size, low cost, and portability. We
appreciate your choosing this portable printer to meet your printer
needs.
This chapter introduces you to features of your new printer and
describes how to use this User's Manual.
Features and Benefits
The Bubble Jet Printer BJ-10sx produces high-quality printing by
incorporating many useful features.
(3.7lb/1.7kg) allows it to easily fit into
a briefcase. With the optional battery
pack, you can print documents without
AC power, a fully charged battery can
print up to 40 pages.
Convenient paper handlingYou can print on paper, envelopes, or
transparencies. An optional sheet
feeder is available for automatically
feeding stacks of paper
Software compatibilityTwo resident printer control modes
allow the printer to emulate other
printers: BJ-10e mode provides
emulation of the Canon Bubble Jet
printers as well as the IBM proprinter
X24E, an Epson LQ mode provides
emulation of the Epson LQ-510
printer. This means your printer is
compatible with a wide variety of
software applications including those
that support the Proprinter X24E and
LQ-510, as well as any of the other
Canon Bubble Jet printers (BJ-10e, BJ10ex, BJ-20, and BJ-130e).
Excellent print qualityThe high-performance print head of the
ink cartridge offers 360 by 360 dots
per inch (dpi) for high resolution
graphics. This gives you the output
quality of a laser printer and enables
you to create attractive presentations
while on the road.
High-quality inkThe ink cartridge contains a high-
quality ink that is not easily affected by
light. It dries very quickly so it is
resistant to smudges. Printed output
does not fade as the cartridge runs out
of ink; the printer maintains the same
print quality regardless of how many
characters have been printed with the
cartridge.
both the ink and the print head for the
printer. When it runs out of ink, you
simply replace it. Each cartridge
typically prints 400 to 500 pages
(700,000 characters) in high quality
(HQ) mode, and 800 to 1000 pages
(1,400,000 characters) in economy
mode.
Quiet printingThe printer uses a non-impact printing
method that is very quiet.
Using this Manual
This section describes the contents and conventions of this manual.
Contents
This manual includes all the information you need to set up and operate
your printer in several easy-to-read chapters.
Chapter 1, Introduction
Introduces you to the features of the printer, and describes how this
manual is organized.
Chapter 2, Setting up the Printer
Describes the printer's components, and how to unpack and assemble it.
Chapter 3, Using the Printer
Describes how to select a location for your printer, select paper and load
it in the printer, and print on envelopes, transparencies, and thick paper.
It also includes helpful hints for using the printer on a daily basis and
traveling with the printer.
Chapter 4, Using the Operator Panel
Explains how to control your printer using the buttons on the operator
panel.
Chapter 5, Using the Printer With Software
Describes how to install a printer driver and select a printer control
mode.
Chapter 6, Maintaining the Printer
Describes how to clean the printer, replace the ink cartridge, and store
the printer.
Chapter 7, Troubleshooting
Provides procedures to help you solve problems that may occur when
using the printer.
Chapter 8, Customizing the Printer
Explains how you can customize the factory default settings and select
the printer control mode of the printer by changing the DIP switches.
Conventions
Chapter 9, Installing and Using Options
Describes how to install the options available for the Canon Bubble Jet
Printer BJ-10sx.
The appendices include printer specifications, interface specifications,
and summary tables of the BJ-10e mode and Epson LQ mode printer
commands and characters sets.
At the back of this manual, you'll find a Quick Reference card. To
detach the card, cut along the dotted line at the left side of the card; then
fold the card down the center. Take this Quick Reference with you
when you travel with the printer.
The Canon Bubble Jet Printer BJ-10sx Programmer's Manual is
available for software designers, advanced programmers, and users
interested in using a programming language to send commands to the
printer. To obtain a copy of this manual, call the Canon Computer
Systems Technical Support help desk at 1-800-423-2366.
This User's Manual uses the following conventions to alert you
to the information that will help you to operate the printer
correctly and safely:
NOTE: Notes provide advice or suggestions regarding the use
of the printer.
CAUTION: Cautions alert you to operations that could cause
damage to your printer or other components.
Distinctive typefaces identify the printer buttons you press, the
lights on the operator panel, and any commands you enter at
your computer. For example, the buttons you press appear in
this typeface: POWER. The lights you see appear in this
typeface: ERROR. When you type something on your
computer, it appears in this typeface: DIR /P.
Customer Support
Canon provides customer support and service for all Canon printer
products. If you have any questions regarding the installation or use of
your new printer, don't hesitate to call the Canon Computer Systems
Technical Support help desk at 1-800-423-2366. Assistance is available
Monday through Friday from 9 am to 9 pm, Eastern Standard Time
(EST), except on holidays.
If you seem to have an operational problem, try to solve it by referring
to the information in Chapter 7, Troubleshooting. If you cannot quickly
resume normal operation, contact Canon's experienced support
personnel at the help desk.
Canon also provides a bulletin board service (BBS). To find out the
number for the BBS, call the help desk.
For CompuServe members, Canon provides the Canon Peripherals
Forum. To access the Canon forum, type GO CANON at any
CompuServe prompt.
Customer support for Canadian residents is available at 416-795-2083
from 9 am to 7 pm, EST (except holidays). In other countries, please
contact your Canon dealer.
This chapter describes the steps you follow to unpack and set up your
printer. It offers guidelines for using the printer, explains how to install
the ink cartridge, and describes how to connect the AC adapter and the
interface cable.
If you have already set up your printer using the Quick Start Guide
included in the box, you may want to scan this chapter for the additional
information that it supplies.
Unpacking the Printer
Carefully remove all items from the box.
Chapter 2
Setting up the Printer
In addition to this User's Manual, you will find these items in the
box:
Canon Bubble Jet Printer BJ-10sx
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BC-01 ink cartridge
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AC adapter
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Quick Start Guide
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Product Warranty car
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Registration card
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If your printer was damaged in shipping, or if any items are
missing, notify your dealer immediately.
As you unpack the printer, save the carton and packing materials
in case you want to ship or store the printer in the future.
Remove all shipping tape and any styrofoam packing material
used to protect the printer during shipping. Remove the protector
cover the parellel port on the right side of the printer.
NOTE: Be sure to fill out your Registration card and send it to
Canon Computer Systems, Inc.
Examining the Printer
Before setting up your printer, take this opportunity to become familiar
with its components and understand their functions.
From the Front/Side
Operator Panel
You can use the operator panel to control the printer and select basic
printer operations. The various lights on the operator panel indicate the
status of the printer and identify the print mode you've selected. See
Chapter 4, Using the Operator Panel, for complete information on these
buttons and lights.
Top cover
The top cover is open when feeding paper or accessing the inside of the
printer.
Parallel interface port
The printer's interface cable connects to this port.
Paper thickness dial
You set this dial according to the thickness of your paper. The setting
you choose adjusts the distance between the print head and the paper.
There are three settings: back toward the paper icon for normal-weight
paper, in the center for printing graphics, and forward toward the
envelope icon for thick paper or envelopes.
AC adapter receptacle
The printer's AC adapter connects to this receptacle.
From the Back
Printer stand
The printer stand is used when printing envelopes, transparencies, or
thick paper.
Battery cover
This cover protects the optional battery pack.
Battery switch
This switch turns on the optional battery pack (if it is installed).
Inside the Printer
Inner cover
This cover provides access to the inside of the printer when you're
installing the ink cartridge or changing the DIP switches.
Ink cartridge holder
You install the ink cartridge on this yellow holder as described later in
this chapter.
Ink cartridge lock lever
This lock lever secures the ink cartridge.
Paper release lever
This lever releases the loaded sheet of paper. You lift this lever to clear
a paper jam. Leave the lever in the down position when you are printing.
DIP switches
These switches define the printer's settings. For information about
changing the factory default settings, see Chapter 8, Customizing the
Printer.
Assembling the Printer
Now that you are familiar with the components of your printer, you are
ready to set up the printer and connect to your computer. The first step
is to install the ink cartridge.
Installing the Ink Cartridge
The ink cartridge you use with the printer is BC-01. Each ink
cartridge contains enough ink to print about 400 to 500 pages
(700,000 characters) in high quality mode (HQ) mode, and 800
to 1000 pages (1,400,000 characters) in economy mode. The
actual amount varies according to the print density of the page.
If you print a lot of graphics, you may need to change the
cartridge more often.
CAUTION: Canon makes two ink cartridges that would fit the
printer; the BC-01 is designed specifically for the Bubble Jet
Printer BJ-10sx. Therefore, use only the BC-01 cartridge with
this printer.
To avoid spilling ink, follow these precautions:
Do not touch the print head on the ink cartridge or the
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sharp edges around it.
Do not hold the ink cartridge, or place it on a surface,
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with the print head facing down.
Do not attempt to disassemble the cartridge.
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Do not vigorously shake the ink cartridge while handling
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it.
CAUTION: Keep the ink cartridge out of the reach of children;
the ink contains isopropyl alcohol 67-63-0.
To install the ink cartridge, follow these steps:
1. Grasp the recessed tab on each side of the top cover, and
lift the cover toward the back of the printer.
2. Grasp the recessed tab on each side of the inner cover, and lift the
cover toward the front of the printer.
3. Take the ink cartridge out of its protective packaging.
4. Snap off the orange cap from the print head and then
remove the orange tape.
5. Locate the ink cartridge holder on the left side of the
printer.
CAUTION: Avoid touching the yellow mounting base on which
you place the cartridge -- especially the circuit board on the side
of the mounting base and the film cable that extends from the
carriage holder.
6. Lift the green lock lever on the cartridge holder.
7. Fit the ink cartridge over the yellow mounting base with the print
head facing the back of the printer.
8. Push the lock lever back until it snaps into place. This
secures the ink cartridge so it makes contact with the
circuit board on the cartridge holder.
CAUTION: Do not move the ink cartridge after installing it.
Moving the ink cartridge to the right and leaving it there may
uncap the print head and cause it to dry out.
9. Close the inner cover. Press on each side until it snaps into
the closed position.
10. Lower the top cover and press on each side to close it
securely.
Whenever you turn off the printer, the ink cartridge moves to its
home position on the left and caps itself to keep from drying out.
If you unplug the printer while it is printing, or if you move the
ink cartridge from the home position, the cartridge will not be
capped and it may dry out.
Attaching the AC adapter
CAUTION: Use only the AC adapter that came with the
printer. Use of any other adapter may damage the printer.
1. Plug the connector end of the AC adapter into the AC
adapter receptacle on the right side of the printer.
2. Insert the AC adapter into the wall outlet.
CAUTION:
If you smell a peculiar odor, or see smoke, unplug the AC
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adapter immediately.
Do not place anything in front of your wall outlet that may
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obstruct your access to it or put pressure on the AC
adapter.
Always plug the AC adapter into the printer before you
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plug it into an electrical outlet.
Always unplug the AC adapter from the electrical outlet
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before disconnecting the printer.
When unplugging the AC adapter, always remove it by
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holding on to the adapter unit and not the cord.
Use the AC adapter indoors only.
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If you plan to use the printer while traveling, check the voltage
requirements of countries you will be visiting. If necessary, obtain an
appropriate AC adapter from your Canon dealer. You can also call the
Canon help desk at 1-800-423-2366.
Electrical current flows into the AC adapter when it is plugged into a
wall outlet. If you will not be using the printer for some time, unplug the
AC adapter from the wall outlet and from the printer.
Connecting the Printer to Your Computer
Your printer has an 8-bit, parallel interface port. You can obtain a
Centronics compatible, parallel interface cable from your dealer. Ask
your dealer for assistance if you need help selecting the right cable.
1. Make sure both the printer and the computer are turned off.
2. If you have not already done so, remove the cap from the parallel
port.
3. Align the cable connector with the printer's parallel port so the
shapes match. Gently press the cable connector into the printer's
parallel port.
4. Secure the cable connector by snapping the two wire clips
(located on the printer) into the cable connector.
5. Connect the other end of the interface cable to the parallel port on
your computer.
Turning the Printer On and Off
To turn on the printer, press the POWER button on the
operator panel until the printer sounds a beep. The POWER
light comes on, and the printer makes several sounds as it gets
ready to print.
CAUTION: Never unplug the AC adapter when the power is
turned on. This may cause the print head to remain where it is
without returning to the home position. Once in the home
position, the print head is capped, which protects it from damage
or drying out.
To turn off the printer, press the POWER button again. Always
turn off the printer when you will not be using it.
NOTE: After turning off the printer, always wait at least four
seconds before turning it back on.
Cleaning the Print Head
The print head on a new ink cartridge needs to be cleaned to
ensure that you get the best possible print quality. The printer
automatically cleans the print head when you follow these steps:
1. Make sure the printer is turned off.
2. Press and hold the FWD ADJ and REV ADJ buttons, and
press the POWER button until you hear the printer beep.
3. When the printer beeps, release the POWER button.
4. When the printer beeps again, release the FWD ADJ and
REV ADJ buttons.
After several seconds, the ON LINE indicator light starts to
blink. It blinks for about five seconds while the printer cleans the
print head. When complete, the ON LINE indicator light stops
blinking and goes off.
You can repeat this procedure if your printed output includes
white streaks, missing dots, or irregular dots. If you have
continual print quality problems, see Chapter 7, Troubleshooting,
for a more detailed procedure that allows you to visually check
the results of the print head cleaning.
NOTE: Cleaning the print head consumes a small amount of ink.
Repeating this procedure unnecessarily reduces the life of the ink
cartridge.
Congratulations
You have now set up your new printer and can start using it. See
Chapter 3, Using the Printer, for instructions on how to load paper. See
Chapter 4, Using the Operator Panel, for instructions on how to control
basic printer operations using the operator panel. See Chapter 5, Using
the Printer With Software, for instructions on how to configure your
software to work with your new Canon Bubble Jet Printer BJ-10sx.
Using the Printer
This chapter presents the guidelines for locating your printer, describes
how to load paper, envelopes, transparencies, and thick paper in the
printer, and provides helpful hints for using the printer on a daily basis
and traveling with the printer.
Choosing a Location for Your Printer
Whether at home, in the office, or traveling, you need to find a
comfortable and convenient location for the printer. Follow the
guidelines in this section to make sure the location is right for your
printer.
Chapter 3
Place the printer in a cool, dry, clean, well ventilated area. Avoid
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placing it in direct sunlight.
Set the printer on a sturdy, level surface. This is especially
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important when traveling with the printer.
Use the printer only where the temperature is stable and set for
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human comfort.
Loading Paper
Make sure the printer's location is near an electrical wall
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outlet that accepts a three-prong, grounded plug when
you are using the AC adapter.
CAUTION: Use only the AC adapter that came with your
printer. Attempting to use any other adapter may damage the
printer.
Keep the printer and your computer away from potential
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source of electromagnetic interference, such as loud
speakers or the base units of cordless telephones.
Make sure there is enough room around the printer for
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handling the paper.
Keep the printer clear from objects that may block the
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paper from exiting.
To assure the best performance of your printer, you want to select the
best paper and load it correctly.
Single sheets of paper are loaded from the top of the printer with the top
cover open.
Envelopes, transparencies, and thick paper are loaded from the bottom
of the printer with the printer resting on the printer stand.
To load multiple sheets of paper, you must install the optional sheet
feeder. See Chapter 9, Installing and Using Options, for details.
Selecting Paper
Your printer produces letter-quality output on most plain bond
papers, including cotton bond papers and photocopying papers.
This printer does not require special ink-jet papers.
Use cut-sheet paper only. Do not use multiple-part forms.
The printer prints better on some paper than others, and the
quality of paper varies across the United States. Before
purchasing a large amount of paper, buy a small amount and test
it to see if it meets your printing requirements.
NOTE: Attempting to print on damp, curled, wrinkled, or torn
paper can cause paper jams and poor print quality.
You can print on single sheets of plain papers that match these
specifications:
Printing On Paper
When you are ready to print on plain paper, follow these steps:
1. Make sure the printer is turned off, and close the top cover if it is
2. Set the printer on its back and adjust the paper thickness dial. Set
Size7.2 by 10.1 inches to 8.5 by 14.0 inches
(182 by 257 mm to 216 by 356 mm)
Thickness Less than 0.008 inches (0.2 mm)
Weight17 to 24 lbs (64 to 90 g/m2) -- loaded from
top cover
17 to 28 lbs (64 to 105 g/m2) -- loaded
from bottom slot
open.
the dial to the top position (paper icon) if you will be printing
text. Set the dial to the center position (no icon) if you will be
printing graphics.
3. Set the printer on a level surface and open the top cover.
4. Press the POWER button to turn on the printer. The ERROR
light comes on because there is no paper in the printer.
5. Make sure the paper release lever on the right side of the printer is
pushed down. Paper will not feed correctly if the lever is up
6. Insert a single sheet of paper into the printer. Align the paper with
the paper size indicator on the left side of the top cover.
1. Make sure you insert the paper so that the side on which you
want to print is facing away from you (toward the top cover). If
you are using a preprinted stock, such a s sheet of letterhead,
insert the top of the paper into the printer first.
2. Pres the LF/FF button. The printer automatically positions the
paper so it is ready for printing.
3. Press ON LINE and start your print operation.
Selecting Envelopes, Transparencies, or Thick Paper
Use commercial, number 10 envelopes, which are 9.5 by 4.125
inches (241 by 104 mm).
CAUTION: Some envelopes are not recommended since they
may cause jams or smears, or may damage your printer. Do not
use the following types of envelopes:
Envelopes with windows, metal clasps, holes,
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perforations, cutouts, double flaps, or peel-off sealing
strips.
Envelopes that are specially coated or deeply embossed.
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Envelopes with letters enclosed
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Use transparencies that are intended for use with ink jet printers
only. For best results, use Canon's BJ transparency film #Q070001-M1. You can also use CG3480 transparency film from
3M.
NOTE:
Always feed transparencies from the bottom slot on the
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printer.
Use transparencies only in a normal operating
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environment. High temperatures may damage a
transparency.
You can print on heavier-weight paper (up to 28 lbs or 105
g/m2).
Printing On Envelopes, Transparencies, or Thick
Paper
You must load envelopes, transparencies, and thick paper from the
bottom slot of the printer.
To load envelopes, transparencies, or thick paper, follow these steps.
(The illustrations show how to load an envelope; the steps are exactly
the same for transparencies or thick paper.)
1. Make sure the printer is turned off and the top cover is closed.
2. Grasp the front of the printer with one hand and position the
printer stand with your other hand.
3. Turn the printer stand so it is perpendicular to the back of the
printer and set the printer on it's back.
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