Canon B95 User Manual

Page 1

USER’S GUIDE

Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.

Page 2

Table of Contents

INTRODUCTION

Where to find help (USA only)............iv

Using this guide ................................... v

Important safety instructions.............vi

Users in the U.S.A. ............................viii

Pre-Installation Requirements for Canon

Facsimile Equipment.....................................viii

Connection of the Equipment ............................viii

Users in Canada ..................................xi

Pre-Installation Requirements for Canon

Facsimile Equipment...................................... xi

Notice................................................................. xi

For Canadian Users ........................................... xii

1 SETTING UP

Unpacking ......................................... 1-1

Removing the shipping materials .....................1-2

Assembling the fax .......................... 1-3

Attaching components .....................................1-3

Making connections ......................... 1-4

Connecting the telephone line, handset, and

external device.............................................1-4

Connecting the AC power cord.........................1-5

Loading paper................................... 1-6

Paper guidelines...............................................1-6

Loading paper in the multi-purpose tray ..........1-7

Installing the BJ Cartridge®............ 1-8

Guidelines ........................................................1-8

Installing the BJ Cartridge® in your fax............1-9

Testing the fax................................................1-10

2 PREPARING TO USE

YOUR FAX

Main components of your fax ......... 2-1

Fax controls - the operation panel.. 2-2 Guidelines for entering

numbers, letters, and symbols.... 2-4

Correcting mistakes .........................................2-5

Setting the TEL LINE TYPE ............. 2-6

Registering sender information ...... 2-7

Personalizing your fax ......................................2-7

Setting the date and time .................................2-7

Registering your fax/telephone number and

name............................................................2-8

Setting the daylight saving time .......................2-9

Registering one-touch speed dialing

numbers and names ................... 2-11

Registering coded speed dialing

numbers and names ................... 2-13

Registering voice dialing

voice tags .................................... 2-14

Registering voice tags with one-touch/coded

speed dialing numbers and names............ 2-14

Adding voice tags to the one-touch/coded speed

dialing numbers ........................................ 2-14

Modifying voice tags...................................... 2-15

Deleting voice tags......................................... 2-15

3 DOCUMENTS AND

PAPER

Preparing documents....................... 3-1

Types of documents you can scan................... 3-1

Problem documents ........................................ 3-1

Loading documents ......................... 3-2

Problems with multipage documents .............. 3-2

Paper requirements .......................... 3-3

Printable area................................................... 3-3

Loading paper.................................................. 3-3

4 MAKING COPIES

Copying documents ......................... 4-1

5 SENDING DOCUMENTS

Preparing to send a document........ 5-1

Adjusting the quality of your documents .........5-1

Sending methods............................................. 5-2

Dialing methods............................................... 5-2

Sending documents ......................... 5-2

Direct sending.................................................. 5-2

Memory sending.............................................. 5-3

Manual sending ............................................... 5-4

Canceling sending............................ 5-5

Automatic dialing ............................. 5-5

Sending a document using one-touch speed

dialing or coded speed dialing numbers ...... 5-5

Sending a document using directory dialing.... 5-6

Sending a document using voice dialing.......... 5-7

Special dialing .................................. 5-8

Sending a document using caller history ......... 5-8

Long-distance dialing ...................................... 5-8

Redialing when the line is busy ...... 5-9

Manual redialing .............................................. 5-9

Automatic redialing.......................................... 5-9

Delayed sending ............................. 5-11

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Table of Contents

Sending other documents while the fax is set for

delayed sending.........................................5-12

Canceling delayed sending .............................5-12

Sequential broadcasting................ 5-13

Sending a document to more than

one location ...............................................5-13

Documents stored in memory....... 5-14

Printing a list of documents in memory .........5-14

Printing a document in memory.....................5-14

Deleting a document from memory................5-15

6RECEIVING

DOCUMENTS

Different ways to receive

a document.................................... 6-1

Setting the receive mode ................. 6-2

Receiving both documents and telephone

calls automatically: Fax/Tel mode ................6-2

Receiving documents manually:

MANUAL MODE...........................................6-4

Receiving with a DRPD (Distinctive Ring Pattern

Detection) service: DRPD ............................6-5

Other features................................... 6-6

Saving ink ........................................................6-6

Changing calling volume ..................................6-6

Changing receiving volume of handset.............6-6

Receiving documents in memory while performing

another task or when a problem occurs ......6-6

Polling to receive documents ...........................6-7

Setting CALLER ID ........................... 6-7

Canceling receiving ......................... 6-9

7USING TAM MODE

Recording the outgoing message .. 7-1

Types of messages that can be recorded .........7-1

Recording the outgoing message.....................7-1

Setting TAM MODE........................... 7-2

Setting the recording time for a telephone

message ......................................................7-3

Setting TAM MONITOR ....................................7-4

Setting TOLL SAVER ........................................7-5

Recording voice memos .................. 7-6

Deleting messages ........................... 7-7

Playing telephone messages .......... 7-9

Remote control features ................ 7-10

Registering the password for remote control.7-10

Using remote control .....................................7-11

Forwarding telephone messages.. 7-13

Setting the forwarding number ......................7-13

Setting the number of redial times................. 7-14

Setting PIN ENTRY ........................................ 7-15

When a forwarded call is received 7-16

8 SETTINGS AND

ACTIVITY REPORTS

Selecting a menu .............................. 8-1

Activity reports ................................. 8-7

How to print a report ....................................... 8-7

Activity report .................................................. 8-8

One-touch speed dialing list ............................ 8-8

Coded speed dialing list ................................... 8-8

User data list.................................................... 8-8

List of documents in memory .......................... 8-8

TX (Transmission) report................................. 8-8

RX (Reception) report...................................... 8-8

Multi TX/RX (Transaction) report..................... 8-8

9 SOLUTIONS TO

COMMON PROBLEMS

Clearing jams .................................... 9-1

Jams in the document tray .............................. 9-1

Jams in the multi-purpose tray ........................ 9-1

Periodic cleaning .............................. 9-2

Cleaning the exterior of the fax ........................ 9-2

Cleaning the interior of the fax ......................... 9-2

Testing and cleaning the BJ Cartridge® print

head ............................................................ 9-4

Replacing the BJ Cartridge®............................ 9-5

Troubleshooting ............................... 9-7

Paper feeding problems................................... 9-7

Faxing problems .............................................. 9-8

Copying problems.......................................... 9-12

Telephone problems ...................................... 9-12

Print quality problems ................................... 9-13

General problems .......................................... 9-13

LCD messages ................................ 9-14

In case of a power failure............... 9-18

During a power failure ................................... 9-18

Memory clear report ...................................... 9-18

Specifications .............S-1

Index.............................I-1

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Where to find help (USA only)

Canon USA offers a full range of customer technical support* options:

• Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com)

• Toll-free live technical support Monday - Saturday (excluding holidays) at 1-800-828-4040

• Repair or Exchange Service Options In the event service is required for any Canon product during the limited warranty period, Canon offers two support options:

1. Authorized Service Facility Carry-in / Mail-In Service

2. InstantExchange Service Program**

• Telephone Device for the Deaf (TDD-1-866-251-3752)

* Support program specifics are subject to change without notice. ** Refer to the warranty information starting on p. I-6 for details.

Model Name

• H12414 (FAXPHONE B95)

Copyright © 2004 by Canon U.S.A., Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon U.S.A.

Trademarks

Canon, FAXPHONE, and BJ Cartridge® are registered trademarks. All other product and brand names are registered trademarks, trademarks or service marks of their respective owners.

As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

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Using this guide

This guide provides detailed information on how to set up, operate, maintain, and troubleshoot your fax.

Please read the list below to become familiar with the symbols, terms, and abbreviations used in this guide.

Cautions tell you how to avoid actions that could injure you or damage your fax. In order to use your fax safely, always observe these cautions.

Notes provide advice on using your fax more effectively, describe operating restrictions, and tell you how to avoid minor difficulties. Reading these is recommended to make the most of your fax and its functions.

(see p. xx) Indicates a page number that you can refer to for more information

on the topic of the previous sentence or paragraph.

default A setting that remains in effect unless you change it.

document The original sheet(s) of paper you send, receive, or copy with your

fax.

menu A list of settings from which you select an item to set up or change. A

menu has a title which appears on the LCD.

and buttons Used to select an item in a menu. Press to select the next item, and

press to select the previous item.

transaction number When you send or receive a document, your fax automatically

assigns the document a unique transaction number. A transaction number is a four-digit number that will help you keep track of documents you send and receive.

TX/RX NO. TX/RX NO. is the abbreviation used for “transaction number”.

TX Denotes Transmission.

RX Denotes Reception.

TRANSMITTING OK

In addition, this guide uses brackets to identify the buttons you press when performing different functions: [Stop].

LCD display. The contents of the LCD display may vary depending on the current settings.

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Important safety instructions

Read these safety instructions thoroughly before using your fax.

Except as specifically described in this guide, do not attempt to service the fax yourself. Never attempt to disassemble the fax: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact the Canon Customer Care Center (see p. iv).

■ Handling and maintenance

• Follow all warnings and instructions marked on the fax.

• Do not subject the fax to strong physical shock or vibration.

• Always unplug the fax before moving or cleaning it.

• To avoid paper jams, never unplug the power cord, open the printer cover, or remove paper from the multi-purpose tray while printing.

• When transporting the fax, leave the BJ Cartridge the cartridge holder to the right side of the fax. This will prevent ink spilling inside the fax.

• Always lift the fax by its base as shown below. Never lift it by any of its attachments or covers.

• Do not push objects of any kind into the slots or openings on the fax as they may touch dangerous voltage points or short out parts. This could result in fire or electric shock.

• Do not allow small objects (such as pins, paper clips, or staples) to fall into the fax. If something does fall into the fax, unplug it immediately and contact the Canon Customer Care Center (see p. iv).

• To avoid spillage in or around the fax, do not eat or drink near it. If you spill liquid or if any substance falls into the fax, unplug the fax immediately and contact the Canon Customer Care Center (see p. iv).

• Keep the fax clean. Dust accumulation can prevent the fax from operating properly.

• Unplug the fax from the wall outlet and refer service to qualified personnel under the following conditions: – When the power cord or plug is damaged or frayed. – If liquid has spilled into the fax. – If the fax has been exposed to rain or water. – If the fax does not operate normally when you have followed the instructions in this guide.

Adjust only those controls that are covered by the instructions in this guide. Improper adjustment of other controls may result in damage and may require extensive work by a

qualified technician to restore the product to normal operation. – If the fax has been dropped or the body has been damaged. – If the fax exhibits a distinct change in performance, indicating a need for servicing.

installed in the cartridge holder and tape

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■ Location

• Place the fax on a flat, stable, vibration-free surface.

• Place the fax in a cool, dry, clean, well ventilated place. – Make sure the area is free from dust. – Make sure the location is not affected by extreme temperature changes, and always stays

between 50º and 90.5ºF (10º and 32.5ºC).

– Make sure the area’s relative humidity is always between 20% and 85%.

• Keep the fax away from direct sunlight.

• Do not use the fax near water. Make sure that no wet or humid objects come into contact with the fax.

• Do not use or store the fax outdoors.

• Do not install the fax near devices that contain magnets or generate magnetic fields, such as speakers.

• Place the fax near a standard power outlet.

• To ensure reliable operation of the fax and to protect it from overheating, do not block the exhaust vent and never block or cover any openings on the fax by placing it on a bed, sofa, rug, or other similar surface. Do not place the fax in a cupboard or built-in installation, or near a radiator or other heat source unless proper ventilation is provided. Install the fax approximately 4 in. (10 cm) away from walls and other equipment. For the dimensions of the fax, see p. S-1.

• Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the fax, unplug it immediately. Contact the Canon Customer Care Center (see p. iv).

• Do not allow anything to rest on the power cord, and do not place the fax where the cord will be walked on. Make sure the cord is not knotted or kinked.

■ Power supply

• During electrical storms, disconnect the power cord from the power outlet. (Please note that any documents stored in the fax’s memory will be deleted when you unplug the fax.)

• Whenever you unplug the fax, wait at least five seconds before you plug it in again.

• If dust accumulates around the plug of the power cord when it is connected to a power outlet, unplug the fax and wipe the plug with a clean, dry cloth.

This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.

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Users in the U.S.A.

Pre-Installation Requirements for Canon Facsimile Equipment___________________________

■ Location

Supply a suitable table, cabinet, or desk. See page S-1 for the machine’s dimensions and weight.

■ Order Information

1. Only a single line, touch-tone or rotary telephone set is to be used.

2. Order an RJ11-C modular jack (USOC code), which should be installed by the telephone

company. If the RJ11-C jack is not present, installation cannot occur.

3. Order a normal business line from your telephone company’s business representative. The

line should be a regular voice grade line or the equivalent. Use one line per machine.

DDD (DIRECT DISTANCE DIAL) LINE

-orIDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX machine without “Call Waiting” can be used with your machine. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.

■ Power Requirements

This equipment should be connected to a standard 120 volt AC, three-wire grounded outlet only. Do not connect this machine to an outlet or power line shared with other appliances that cause “electrical noise.” Air conditioners, electric typewriters, copiers, and machines of this sort generate electrical noise which often interferes with communications equipment and the sending and receiving of documents.

Connection of the Equipment __________________

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear panel of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

An FCC compliant telephone cord and modular jack are provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. See Installation instructions for details.

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The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

This equipment may not be used on coin service provided by the telephone company.

Connection to party lines is subjected to state tariffs.

In Case of Equipment Malfunction

Should any malfunction occur which cannot be corrected by the procedures described in this guide, disconnect the equipment from the telephone line and unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Care Center. (1-800-828-4040)

Rights of the Telephone Company

Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user.

FCC Notice

FAXPHONE B95: Facsimile Transceiver, Model H12414

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

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This equipment is hearing aid compatible.

Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the User’s Guide. If such changes or modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A. Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

TEL No. 1-516-328-5600

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.

In order to program this information into your machine, follow the instructions in this User’s Guide.

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Users in Canada

Pre-Installation Requirements for Canon Facsimile Equipment___________________________

■ Location

Supply a suitable table, cabinet, or desk. See page S-1 for the machine’s dimensions and weight.

■ Order Information

1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4pin modular phone plug. (Touch-tone is recommended if available in your area.)

2. Order a CA11A modular jack (USOC code), which should be installed by the telephone company. If the CA11A jack is not present, installation cannot occur.

3. Order a normal business line from your telephone company’s business representative. The line should be a regular voice grade line or the equivalent. Use one line per machine.

DDD (DIRECT DISTANCE DIAL) LINE

-orIDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS

Canon recommends an individual line following industry standards [e.g. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones]. A dedicated extension off a PBX machine without “Camp On” signal is also permissible with your machine. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.

■ Power Requirements

The power outlet should be a two-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The CA11A modular jack should be relatively close to the power outlet to facilitate installation.

Notice __________________________________________

This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

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Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

CANON CANADA INC.

1-800-652-2666

24 HOURS A DAY, SEVEN DAYS A WEEK

For Canadian Users ____________________________

Canon Canada Inc., offers a full range of customer technical support* options:

• For interactive troubleshooting, e-mail technical support, the latest driver downloads and

answers to frequently asked questions (www.canon.ca

• Automated interactive telephone support on most current products 24 hours, 7 days a week (1-

800-652-2666)

• Free live technical support Monday - Friday 9 am - 8 pm EST (excluding holidays) for

products still under warranty (1-800-652-2666)

• The location of the authorized service facility nearest you (1-800-652-2666)

If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time of your call to the Free live technical support number above or via the website at www.canon.ca

* Support program specifics are subject to change without notice.

xii

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SETTING UP

Unpacking

As you unpack your fax, save the carton and packing material in case you want to move or ship the fax in the future. Carefully remove all items from the box.

• It is best to have someone hold the box while you lift the fax and its protective packaging out

of the carton.

Make sure you have the following items:

Main unit

Handset

Multi-purpose

tray

BX-3 Black

BJ Cartridge

SETTING UP

You should also have the following:

•Power cord

• Telephone line cord

• Documentation

• Registration Card (USA only)

•Warranty

• Destination labels

If any of these items are damaged or missing, contact the Canon Customer Care Center (see p. iv) immediately.

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Removing the shipping materials______________

Remove the protective piece a .

Open the printer cover by gently pulling it towards you.

Open the document tray.

Remove the shipping tapes b and the protective pieces c. Close the printer cover until it locks into place.

Close the document tray.

The actual shipping materials may differ in shape, quantity, and position from the ones shown above.

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Assembling the fax

Attaching components _________________________

For user convenience, the destination labels provided with your fax should be fitted over the onetouch speed dialing buttons on the left of the operation panel.

Insert the tabs on the multipurpose tray into the slots on the fax.

SETTING UP

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Page 16

Making connections

Connecting the telephone line, handset, and external device ________________________________

There are three jacks on the back of the fax for connection of the following:

Handset

Be sure to connect any external devices before using the fax.

Connect the supplied telephone line cord to the jack, then the other end to the telephone line jack on your wall.

2 3 1

Connect the handset to the jack, and place it in its cradle.

Telephone line Extension phone (a telephone that you may wish to have placed away from the fax to use at a different location).

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Connect an extension phone to the jack.

• You cannot use the extension phone while the fax is using the phone line.

• If you have connected an external device to your fax, be sure to select the correct receive mode (see Chapter 6).

• If the extension phone does not have its own power supply, any redial data in the extension phone memory may be lost after an extended fax transmission.

Connecting the AC power cord ________________

Plug the fax into a standard AC outlet.

Plug the power cord connector into the rear of the fax.

Plug the other end of the power cord into a properly grounded AC power outlet.

There is no power switch on the fax. The power is on as long as the fax is plugged in.

SETTING UP

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Page 18

Loading paper

Paper guidelines _______________________________

• Be sure to load paper of the correct size, weight, and quantity recommended for your fax

• (see pp. 3-3, S-1).

• Store all paper wrapped and on a flat surface until ready to use. Keep opened packs in their original packaging, in a cool, dry location.

• Store paper at 64.5º-75ºF (18º-24ºC), 40%-60% relative humidity.

• To avoid paper jams and poor print quality, do not print on damp, curled, wrinkled, or torn paper.

• Use cut-sheet paper only, not paper that comes on a roll.

• Use only paper that has a thickness of between 0.003 and 0.005 in. (0.09 and 0.13 mm). Thick paper may damage the BJ Cartridge

• Do not load paper beyond the paper limit mark ( ) on the paper guide. Doing so may cause problems. Also, make sure there are no gaps on either side of the paper stack.

Paper limit mark

Ta b

print head.

No gaps here

• Let the paper run out before refilling the multi-purpose tray. Avoid mixing new stock with paper already loaded.

• Do not leave paper stacked in the multi-purpose tray for long periods of time since it may bend or curl and cause problems.

• Certain environmental conditions, such as extreme temperatures or humidity, can cause some paper to misfeed in the multi-purpose tray. If you have trouble, feed one sheet at a time.

• Depending on the density of the printed pages, the ink may need time to dry. Within two or three seconds, the ink becomes smudge-resistant. After drying for several minutes, the ink becomes water-resistant.

• If your printed page contains a large amount of graphics, the ink on the page may be damp due to the print density. Let the page dry for approx. 30 to 60 seconds. Then remove the page carefully without touching any surfaces.

• If paper curls after printing, remove it immediately; otherwise paper jams may occur.

• The platen (a roller inside the fax) may become inked if paper misfeeds. If this happens, clean inside the fax (see p. 9-2).

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Loading paper in the multi-purpose tray ______

Squeeze, then slide the paper guide to the left.

Fan a stack of paper, then tap the edge of the stack on a flat surface to even the stack.

Insert the stack face up into the multi-purpose tray a, and align the right edge of the stack with the right side of the multi-purpose tray. Then slide the paper guide against the left edge of the stack.

Be careful not to press the paper guide strongly against the stack, or the paper will not be fed properly.

b snugly

SETTING UP

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Installing the BJ Cartridge

The first time you set up your fax, you have to install the BJ Cartridge® before you can begin receiving and copying documents.

For information on replacing the BJ Cartridge

, see p. 9-5.

Guidelines ______________________________________

• Use only a Canon BX-3 Black BJ Cartridge® in your fax.

• Store BJ cartridges at room temperature.

• When the BJ Cartridge To avoid this, follow these recommendations: – Keep BJ cartridges in the packaging until you are ready to use them. – Never remove the BJ Cartridge – Keep the cartridge holder in the home position (on the right side of the fax) when you are not

using the fax. The ink in the BJ Cartridge when handling the BJ Cartridge

– Carefully remove packaging from BJ cartridges. – Do not attempt to disassemble or refill BJ cartridges. – Do not shake or drop BJ cartridges.

• Replace BJ cartridges after one year of use, even if you have not been alerted to replace it.

If you need to unplug the fax, wait until it returns to standby mode (time and receive mode displayed on the LCD). Otherwise the cartridge holder may not be in its home position; causing the BJ Cartridge® to remain uncapped and dry out.

print head is left exposed, it easily dries out and becomes unusable.

unless you are going to replace it.

is difficult to clean up if spilled. Follow the precautions below

1-8

• Store BJ cartridges out of the reach of children. If anyone inadvertently ingests ink, consult a physician immediately.

• Do not touch the metallic areas on the BJ Cartridge®.

Do not touch these metallic areas.

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Installing the BJ Cartridge® in your fax _______

When a BJ Cartridge® is not installed in your fax, PUT IN CARTRIDGE is displayed on the LCD.

Make sure the fax is plugged in.

Load the paper in the multi-purpose tray.

Open the printer cover by gently pulling it towards you (see p. 1-2).

Raise the cartridge lock lever on the cartridge holder.

Remove the BJ Cartridge® from its package, then remove the orange protective cap a and tape

SETTING UP

Discard the cap and tape. Never attempt to reattach them to the BJ Cartridge® print head.

1-9

Page 22

Align the slot in the cartridge with the yellow post in the fax, and with the label facing outwards, insert the BJ Cartridge

into the cartridge holder. Lower the cartridge lock

lever until you hear a click to lock the cartridge in place.

The yellow post (BJ Cartridge® guide) should be visible through the slot. The BJ Cartridge® tilts slightly to the left before lowering the cartridge lock lever.

Close the printer cover.

If the AUTO TEST PRINT setting is set to ON: The fax automatically prints a test page every time you insert a BJ Cartridge®. You can turn off automatic test printing by changing the AUTO TEST PRINT setting. See SYSTEM SETTINGS, p. 8-5.

• Do not try to manually move or stop the cartridge holder.

• Do not touch the components shown below or any metal parts.

Ribbon cable

Round shaft Circuit board

Guide rail

Testing the fax _________________________________

After you have assembled the fax, loaded the paper, and installed the BJ Cartridge®, you can make sure the fax is printing properly by making several copies of a document (see p. 4-1).

If you have problems printing, see Chapter 9.

1-10

Page 23

PREPARING TO USE YOUR FAX

Main components of your fax

Handset

Multi-purpose tray

Document tray

Document guide

Operation panel

Printer cover

Cartridge holder

PREPARING TO USE YOUR FAX

2-1

Page 24

Fax controls - the operation panel

The buttons on the operation panel may differ from the ones shown in this chapter.

Microphone (see pp. 2-12, 7-1)

Report02Cleaning

07 08

Polling Ink Saver Caller History

Receive Mode Resolution

One-touch speed dialing/Special function buttons (see below)

Report02Cleaning

07 08

Polling Ink Saver Caller Histor y

Receive Mode Resolution

Send Options

Space Clear

Function

Send Options

Space Clear

Function

TAM LED (see p. 7-2)

LCD

FAXPHONE B95

123

ABC

GHI JKL MNO

789

PRS

TUV WXY

TONE

OPER

Numeric buttons

Rewind/Forward buttons (see p. 7-9)

DEF

TAM Mode Delete Record Play

Coded Dial/

Redial/

Hook

DOCUMENTS AND PAPER

Preparing documents

Types of documents you can scan ____________

■ Size

You can load documents larger than 5.9 in. (148 mm) wide and 4.2 in. (105 mm) long. The maximum size of document that can be loaded is 8.5 in. (216 mm) wide by 28.0 in. (700 mm) long.

■ Scanned area

The actual area scanned by the fax is shown below.

Min. 5.9 in. (148 mm)

0.12 ±0.12 in. (3.0 ±3.0 mm)

Min. 4.2 in. (105 mm)

DOCUMENTS AND PAPER

LTR/LGL

0.08 ±0.08 in. (2.0 ±2.0 mm)

0.08 ±0.14 in. (2.0 ±3.5 mm)

If you use documents smaller than letter size, align the document with the left document guide.

0.08 ±0.14 in. (2.0 ±3.5 mm)

Max. 8.5 in. (216 mm)

Max. 28.0 in. (700 mm)

Problem documents ____________________________

• To prevent document jams in the document tray, do not attempt to load the following types of documents into the fax: – Wrinkled or creased paper – Torn paper – Coated paper or glossy paper – Thick paper

• Remove all staples, paper clips, etc. before loading the document into the document tray.

• Make sure any glue, ink or correction fluid on the paper is completely dry before loading the document into the document tray.

• Make a photocopy of any document that will not feed into the fax so that you can then load the copy into the document tray.

– Curled or rolled paper – Carbon paper or carbon-backed paper – Onion skin or thin paper –Envelopes

3-1

Page 39

Loading documents

Adjust the document guide to the width of the document, and gently insert the top of the document face up into the document tray until it stops. You will hear a beep.

ABC...

• For a multipage document, the pages are fed one by one from the top of the stack.

• Wait until all pages of your document have been scanned before starting a new job.

• Make sure you follow the procedure above to load documents into the document tray. If the document is not loaded into the document tray correctly, it may not be fed into the fax properly; resulting in a jam, or in pages not being sent.

• If you want to send a document with more than 15 (5 legal-size) pages, divide the document into sections and send each section in a separate transmission.

Problems with multipage documents__________

If you have trouble feeding multipage documents from the document tray into the fax, remove the stack and tap it on a flat surface to even the edges.

3-2

ABC...

To avoid feeding problems, make sure the document meets the document requirements (see p. 3-1).

Page 40

Paper requirements

Your fax supports A4-, letter-, and legal-size paper in portrait orientation. You can use regular copier paper, cotton bond paper, or typical letterhead. Your fax does not require special ink jet paper. Always use paper without curls, folds, staples, or damaged edges. Look at the label on the package to see if the paper has a preferred side for printing.

Be sure to test paper before purchasing large quantities.

Printable area __________________________________

The shaded area below shows the printable area of letter/legal-size paper. Be sure to print within this area.

0.25

(6.4

±0.06

±1.5

LTR/LGL

in.

mm)

0.25 in.

(6.4 mm

0.12 ±0.06 in. (3.0

FEED

DIRECTION

0.28 in. (7 mm

±1.5

mm)

)

Loading paper __________________________________

For details on loading paper in the multi-purpose tray, see p. 1-7.

DOCUMENTS AND PAPER

3-3

Page 41

MAKING COPIES

Copying documents

One of the convenient features of the fax is its ability to make high quality copies. You can make up to 99 copies of one document at a time. If you make copies of multiple documents at a time, the number of pages the fax can scan into memory varies depending on the scanning resolutions (see p. 5-1) as follows:

• STANDARD/FINE = 15 pages

• PHOTO = 3 pages

• STANDARD and FINE result in the same resolution when making copies.

• If MEMORY FULL appears on the LCD when making multiple copies, see Copying problems, p. 9-16.

Load the document face up into the document tray.

See Loading documents, p. 3-2.

Press [Resolution].

You can select STANDARD, FINE or PHOTO.



Press [Start/Copy].

COPY PAGE 01

Enter the number of copies (up to 99) using the numeric buttons.

To make a correction to the number of copies, press [Clear] and re-enter the number.



Press [Start/Copy].

To stop copying anytime, press [Stop]. If the document does not eject, press [Start/Copy] for a few seconds, then the fax will feed out the document. See Jams in the document tray, p. 9-1.

MAKING COPIES

4-1

Page 42

SENDING DOCUMENTS

Preparing to send a document

Before you send a document, see Chapter 3: DOCUMENTS AND PAPER.

Adjusting the quality of your documents ______

■ Setting the scanning resolution

Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs.

Using a higher resolution will increase the output quality, but will slow down the scanning speed.

Load the document face up into the document tray.

See Loading documents, p. 3-2.

Press [Resolution] to select the resolution.

You can select STANDARD, FINE or PHOTO. After about 5 seconds, the fax returns to standby mode.

You can change the resolution setting while the document is being scanned for sending. However, please note that your new setting will only affect the next page scanned.

■ Setting the scanning contrast

Contrast is the difference in brightness between the lightest and darkest parts of a printed document. You can adjust the contrast your fax uses to send or copy documents, according to how light or dark your document is.

Press [Function].



Press [Start/Copy] twice.

DATE & TIME

Use [ ] or [ ] to select SCAN CONTRAST.



Press [Start/Copy].

STANDARD

Use [ ] or [ ] to adjust the scanning contrast.

You can select STANDARD, DARKER or LIGHTER.



Press [Start/Copy].

Press [Stop].

Setting ends and the fax returns to standby mode.

SENDING DOCUMENTS

5-1

Page 43

Sending methods_______________________________

■ Direct sending (see below)

■ Memory sending (see p. 5-3)

■ Manual sending (see p. 5-4)

Dialing methods ________________________________

There are several methods of dialing the receiving party’s number, depending on how your fax is set up.

■ Regular dialing

■ One-touch speed dialing (see p. 5-5)

■ Coded speed dialing (see p. 5-5)

■ Directory dialing (see p. 5-6)

■ Voice dialing (see p. 5-7)

Sending documents

Direct sending__________________________________

Load the document face up into the document tray.

See Loading documents, p. 3-2. You can set the scanning resolution and contrast (see p. 5-1).

5-2

Dial the receiving party’s fax number.

Use one of the dialing methods described in this chapter.

TEL= 3456xxxx

Press [Start/Copy].

The fax begins sending.

• If an error occurs during sending, the fax beeps intermittently for a few seconds and an error message appears on the LCD. If this happens, correct the error and then press [Stop], then try sending the document again. See LCD messages, p. 9-14.

• The fax automatically redials if the receiving party does not answer or if the line is busy. (You can specify the number of times it redials; see AUTO REDIAL, p. 8-3.)

Page 44

Memory sending________________________________

The fax normally uses direct sending to send your document. However, you can send it with memory sending (see below). In this case, the fax quickly scans the document into memory. Then it sends the document from memory. This means you do not have to wait for the fax to finish sending before you can retrieve your original document. You can send up to 15 letter-size (5 legal-size) pages at a time with memory sending (based on the Canon FAX Standard Chart No.1, standard resolution).

If MEMORY FULL appears on the LCD during the scanning process, re-start sending the document using direct sending (see p. 5-2), or divide the document into sections.

Load the document face up into the document tray.

See Loading documents, p. 3-2. You can set the scanning resolution and contrast (see p. 5-1).

Press [Function].



Press [Send Options].

Use [ ] or [ ] to select MEMORY TX.



Press [Start/Copy].

Dial the receiving party’s fax number.

Use one of the dialing methods* described in this chapter (see p. 5-2).

TEL= 3456xxxx

SENDING DOCUMENTS

Press [Start/Copy] twice.

The fax scans the document into memory and begins sending.

* Exclude voice dialing.

5-3

Page 45

Manual sending ________________________________

If you would like to first speak with the person you are sending the document to, use manual sending.

Load the document face up into the document tray.

See Loading documents, p. 3-2. You can set the scanning resolution and contrast (see p. 5-1).

Pick up the handset or press [Hook] and dial the receiving party’s fax number.

Use one of the dialing methods* described in this chapter (see p. 5-2).

TEL= 3456xxxx

If a person answers, converse normally, then ask them to press the start button on their fax. Press [Start/Copy] and hang up.

If you hear a high pitch tone, press [Start/Copy] and hang up.

• If you pressed [Hook] in step 2, you need to pick up the handset when a person answers the phone.

• The fax will beep if the handset is not hung up properly. Make sure the handset is seated properly in its cradle. If you do not want the fax to beep, disable the OFFHOOK ALARM setting (see p. 8-2).

• If an error occurs during sending, the fax beeps intermittently for a few seconds and an error message appears on the LCD. If this happens, correct the error, then try sending the document again. See LCD messages, p. 9-14.

* Exclude voice dialing.

5-4

Page 46

Canceling sending

Press [Stop].

• When you cancel sending, you may need to press and hold [Start/Copy] for a few seconds, then the fax will feed out the document.

• You can set whether or not the fax prints an ERROR TX REPORT (see p. 8-3).

Automatic dialing

Sending a document using one-touch speed dialing or coded speed dialing numbers_______

To use this feature you must first register numbers for one-touch speed dialing (see pp. 2-11, 2-

12) or coded speed dialing (see p. 2-13).

Load the document face up into the document tray.

See Loading documents, p. 3-2. You can set the scanning resolution and the contrast (see p. 5-1).

Press the one-touch speed dialing button under which the number you wish to fax is registered.

905 795 xxxx

-orPress [Coded Dial/Directory] and enter the appropriate two-digit coded speed dialing code.

The registered name and number appear. If you make a mistake, press [Stop]. Then press the correct one-touch speed dialing button or press [Coded Dial/Directory] and re-enter the code.

1 49 39 xx xx

Press [Start/Copy].

The fax begins sending.

SENDING DOCUMENTS

5-5

Page 47

Sending a document using directory dialing __

This feature is convenient when you know the other party’s name but cannot recall the one-touch speed dialing button or the code for coded speed dialing where the number is registered. This procedure can also be used to look up the other party’s name and retrieve the number for dialing.

Load the document face up into the document tray.

See Loading documents, p. 3-2. You can set the scanning resolution and the contrast (see p. 5-1).

Press [Coded Dial/Directory] twice.

DIRECTORY DIAL

Press a numeric button to enter the first letter of the name of the party you are searching for.

01 Canon CANADA

Press [ ] or [ ] to display the other names and numbers registered for the button letter group.

• The names for one-touch speed dialing numbers are prefixed with two digits and the names for coded

speed dialing numbers are prefixed with an asterisk ( ) and two digits.

• When you reach the last name and number registered for the letter group, you will return to the first name and number in the group.

• If the LCD does not change after you press [ ] or [ ], this means only one name and number is registered for the button you just pressed.

• Press [Redial/Pause] to switch between the name and number on the LCD.

5-6

With the telephone number you want to dial displayed, press [Start/Copy] to start the document transmission.

Page 48

Sending a document using voice dialing ______

To use this feature you must first register the voice tags for voice dialing (see p. 2-14).

Load the document face up into the document tray.

See Loading documents, p. 3-2. You can set the scanning resolution and the contrast (see p. 5-1).

Press [Voice Dial]. Then, after the tone, speak the voice tag into the microphone.

The registered name will be displayed on the LCD.

CANON

With the party’s name you wish to dial displayed, press [Start/Copy] to start the document transmission.

• If the AUTO VOICE DIAL setting is set to ON, the fax automatically starts dialing (see p. 8-2). Once connected, press [Start/Copy] to start the document transmission.

• If the displayed party’s name is not what you are searching for, press [Stop] to cancel the procedure, and re-start from step 2.

If an error occurs every time you speak into the microphone, re-register the voice tag and try again (see pp. 2-11 to 2-15).

SENDING DOCUMENTS

5-7

Page 49

Special dialing

Sending a document using caller history _____

If the CALLER ID setting is set to ON, the caller’s name and phone/fax number appear on the LCD when you receive a call (see p. 8-6). The fax keeps up to 20 latest caller IDs in memory.

The caller history feature is only available in some countries. The feature uses the ETSI EN 300 7781 protocol. Contact your local telephone company for detailed information.

Press [Function].

Press [Caller History].



Press [Start/Copy].

The date and time, names, and numbers from which you have received calls recently will be displayed on the LCD.

TEL= 3456XXXX

CANON

20/12 13:30

• Press [Redial/Pause] or [Coded Dial/Directory] to switch between the date and time, name, and phone/fax number on the LCD.

Use [ ] or [ ] to select the receiving party.



Press [Start/Copy].

The fax begins calling the number.

If a person answers, pick up the handset and converse normally. If you want to send a document, load the document face up into the document tray (see Loading documents, p. 3-2) and ask them to press the start button on their fax.

See Manual sending, p. 5-4.

When you hear a high pitch tone, press [Start/Copy] and hang up.

The fax begins sending the document.

Long-distance dialing __________________________

When you register a long-distance number, you may have to insert a pause within or after the number. For long-distance dialing, the location and length of the pause may differ depending on the telephone system. To enter a pause, press [Redial/Pause]. The length of this pause can be adjusted. See MID PAUSE SET, p. 8-3. A pause at the end of a number is fixed at 10 seconds.

5-8

Page 50

Redialing when the line is busy

There are two methods of redialing: manual redialing and automatic redialing. This section explains these two methods.

Manual redialing _______________________________

Press [Redial/Pause] to dial the last number you dialed with the numeric buttons. (This starts redialing regardless of whether automatic redialing is enabled.)

■ Canceling manual redialing

To cancel manual redialing, press [Stop]. You may then need to press [Start/Copy] for a few seconds, then the fax will feed out the document. See Jams in the document tray, p. 9-1.

Automatic redialing ____________________________

■ What is automatic redialing?

When you are sending a document and the receiving party’s line is busy, the fax waits the specified time and then dials the same number again. You can set the fax to redial several times if previous attempts fail because of a busy signal.

Automatic redialing can be turned off and on. The number of redialing attempts and the time interval between attempts can also be adjusted (see AUTO REDIAL, p. 8-3).

If all redialing attempts are unsuccessful, the fax will cancel the transmission. You can set the fax to print an ERROR TX REPORT to remind you that the transmission was not completed (see p. 8-3).

When automatic redialing is in use, the LCD displays AUTO REDIAL while it is waiting to redial.

SENDING DOCUMENTS

■ Canceling automatic redialing

Press [Stop].

If you want to cancel a memory-sending transmission while the fax is waiting to redial, you will have to delete the document from memory (see p. 5-15).

5-9

Page 51

■ Setting the options for automatic redialing

You can set the following options for automatic redialing:

• Whether or not the fax redials automatically.

• The number of times the fax attempts to redial.

• The time interval between redialing attempts.

Press [Function].



Press [Start/Copy].

USER SETTINGS

Use [ ] or [ ] to select TX SETTINGS.



Press [Start/Copy].

ECM TX

Use [ ] or [ ] to select AUTO REDIAL.



Press [Start/Copy].

• To disable automatic redialing, use [ ] or [ ] to select OFF, then press [Start/Copy]. Press [Stop] to return to standby mode.

• To enable automatic redialing, use [ ] or [ ] to select ON and continue with the steps below.

5-10

Press [Start/Copy] twice.

2TIMES

Use the numeric buttons to enter the number of times you want the fax to redial.



Press [Start/Copy] twice.

2MIN.

Use the numeric buttons to enter the time interval between redialing attempts.



Press [Start/Copy].

Press [Stop].

The fax returns to standby mode.

Page 52

Delayed sending

Your fax can send a document automatically at a preset time. This allows you to take advantage of lower late-night long-distance rates offered by some telephone companies.

The fax can only register one preset sending operation at a time.

Load the document face up into the document tray.

See Loading documents, p. 3-2. You can set the scanning resolution and contrast (see p. 5-1).

Press [Function].



Press [Send Options].

Use [ ] or [ ] to select DELAYED TX.



Press [Start/Copy].

SET TIME 15:00

Enter the desired sending time (24-hour clock) using the numeric buttons.

• Set the time using the 24-hour clock system. Precede single digits with a zero. Example: 3:00 p.m. = 15:00

• Press [Clear] if you need to re-enter the time.

• You can also use [ ] or [ ] to move the cursor.

Press [Start/Copy].

Enter the receiving party’s fax number.

• You can enter the receiving party’s fax number using the numeric buttons, one-touch speed dialing, coded speed dialing, or directory dialing (see pp. 5-5, 5-6).

• If you use the numeric buttons, press [Start/Copy] after entering the number to register it.

SENDING DOCUMENTS

Press [Start/Copy].

• Press [Start/Copy] twice when using directory dialing.

• The fax scans the document into memory.

The fax will automatically dial at the programmed time.

5-11

Page 53

Sending other documents while the fax is set for delayed sending ____________________________

You can send, receive, and copy other documents even when the fax is set for sending at a preset time.

To send or copy other documents after setting the fax for delayed sending, simply send or copy using any other sending procedure in this guide.

Delayed sequential broadcasting is applicable for sending one document to more than one location at a later time when multiple fax numbers are dialed (see p. 5-13).

Canceling delayed sending ____________________

Press [Function].

Use [ ] or [ ] to select MEMORY REFERENCE.



Press [Start/Copy].

Use [ ] or [ ] to select DELETE DOCUMENT.



Press [Start/Copy].

TX/RX NO. 0001

Use [ ] or [ ] to select the transaction number (TX/RX NO.) of the document you want to delete.

• If the LCD does not change after you press [ ] or [ ], this means only one transaction is stored in memory.

• If you are unsure of the transaction number (TX/RX NO.), print the DOC. MEMORY LIST (see p 5-14).



Press [Start/Copy].

5-12

YES=( ) NO=(#)

Press [ ] to delete the document.

If you change your mind and want to continue sending, press [#].

Press [Stop].

The fax returns to standby mode.

Page 54

Sequential broadcasting

Sending a document to more than one location ____________________________________

Sequential broadcasting sends one document to more than one location. You can send to a total of 80 locations as follows:

• One-touch speed dialing = 9 locations

• Coded speed dialing = 70 locations

• Regular dialing (Numeric buttons dialing) = 1 location

You can enter the one-touch speed dialing and coded speed dialing locations in any order. You simply press the one-touch speed dialing button, or press [Coded Dial/Directory] followed by the two-digit code. You can also include one location using regular dialing. Remember that when using regular dialing, you must press [Start/Copy] after entering the number.

You must press each button within 10 seconds of the preceding one. The fax begins the operation approximately 10 seconds after you press the last button.

Load the document face up into the document tray.

See Loading documents, p. 3-2. You can set the scanning resolution and contrast (see p. 5-1).

Dial the receiving party’s fax numbers as you need.

You can also press [Redial/Pause] to redial the last number dialed with the numeric buttons.

TEL= 3456xxxx

SENDING DOCUMENTS

Press [Start/Copy].

• The fax reads the document into memory and begins sending.

• To cancel a transmission, press [Stop] during dialing or transmission. All transmissions in the sequence are canceled.

5-13

Page 55

Documents stored in memory

Printing a list of documents in memory _______

Your fax can print a list of documents stored in memory, along with the transaction number (TX/ RX NO.) of each document. Once you know the transaction number of a document in memory, you can print it or delete it.

Press [Function].

Use [ ] or [ ] to select MEMORY REFERENCE.



Press [Start/Copy].

DOC. MEMORY LIST

Press [Start/Copy].

Printing a document in memory _______________

Press [Function].

Use [ ] or [ ] to select MEMORY REFERENCE.



Press [Start/Copy].

DOC. MEMORY LIST

5-14

Use [ ] or [ ] to select PRINT DOCUMENT.



Press [Start/Copy].

TX/RX NO. 0001

Use [ ] or [ ] to select the transaction number (TX/RX NO.) of the document you want to print.

If you are unsure of the transaction number (TX/RX NO.), print a list of documents in memory (see above).

Page 56

Press [Start/Copy].

1ST PAGE ONLY?

YES=( ) NO=(#)

Press [] to print the first page only, or press [#] to print all pages of the document.

The fax prints the document.

Deleting a document from memory ____________

Press [Function].

Use [ ] or [ ] to select MEMORY REFERENCE.



Press [Start/Copy].

DOC. MEMORY LIST

Use [ ] or [ ] to select DELETE DOCUMENT.



Press [Start/Copy].

TX/RX NO. 0001

SENDING DOCUMENTS

Use [ ] or [ ] to select the transaction number (TX/RX NO.) of the document you want to delete.

• If the LCD does not change after you press [ ] or [ ], this means only one transaction is stored in memory.

• If you are unsure of the transaction number (TX/RX NO.), print a list of documents in memory (see p. 5-14).

Press [Start/Copy].

The fax asks you to confirm that you want to delete the document.

YES=( ) NO=(#)

Press [] to delete the document.

If you change your mind and want to keep the document in memory, press [#].

To continue deleting other documents in memory, repeat the procedure from step 4. To finish, press [Stop].

5-15

Page 57

RECEIVING DOCUMENTS

Different ways to receive a document

Your fax provides you with several modes for receiving documents. To determine which mode best suits your requirements, see the table below.

Receive Mode Main Use Operation Requirements Details

FAX/TEL AUTO SW (Fax/Tel mode)

MANUAL MODE Tel Rings for every call,

DRPD Fax/Tel The fax rings differently

FAX ONLY MODE Fax Answers all calls as fax

Fax/Tel Automatically switches

between fax and voice calls. Receives documents automatically and rings for voice calls.

regardless of whether the call is a fax call or a voice call. For a fax call, you have to manually activate reception of the fax.

depending on whether a call is a fax or voice call.

calls. Receives documents automatically and disconnects voice calls.

Subscription to a DRPD service. Handset or extension phone connected to the fax.

Separate telephone line for fax use only. If you want to be alerted when a fax call is received, enable the INCOMING RING setting.

pp. 6-2, 6-3

p. 6-4

p. 6-5

p. 8-4

RECEIVING DOCUMENTS

6-1

Page 58

Setting the receive mode

Once you have decided which mode is suitable for your needs, set the mode by pressing [Receive Mode].

Press [Receive Mode].

Every time you press [Receive Mode], the mode changes cyclically.



Press [Start/Copy].

The fax returns to standby mode.

Receiving both documents and telephone calls automatically: Fax/Tel mode _____________

If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings:

• Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (RING START TIME setting).

• Adjust the length of time the fax rings when the call is a voice call (F/T RING TIME setting).

• Set whether the fax switches to receive mode after the ring time set in F/T RING TIME has elapsed (DEFAULT ACTION setting).

Press [Function].



Press [Start/Copy].

USER SETTINGS

6-2

Use [ ] or [ ] to select RX SETTINGS.



Press [Start/Copy].

ECM RX

Use [ ] or [ ] to select FAX/TEL AUTO SW.



Press [Start/Copy].

RING START TIME

Page 59

Press [Start/Copy].

8SEC

Use the numeric buttons to enter the time the fax waits before ringing when it receives a call.



Press [Start/Copy] twice.

15SEC

Use the numeric buttons to enter the time the fax rings while waiting for someone to pick up the handset.



Press [Start/Copy] twice.

RECEIVE

Use [ ] or [ ] to select RECEIVE or DISCONNECT.

This setting tells the fax what to do if the handset is not picked up within the specified ring time set in step 6.

Press [Start/Copy].

Press [Stop].

Setting ends and the fax returns to standby mode.

RECEIVING DOCUMENTS

6-3

Page 60

Receiving documents manually: MANUAL MODE ___________________________________________

Check that Manual is displayed on the LCD (see p. 6-2).

12/20 Manual

When you hear the fax or extension phone ring, pick up the handset.

■ If you hear a person’s voice: Start your conversation. If the caller wants to send a document after talking to you, ask them to press the start button on their fax machine. When you hear a slow beep, press [Start/Copy] on the fax to begin receiving the document. Hang up the handset.

• If the extension phone is located away from your fax, dial 25 (the remote receiving ID) on the

extension phone and hang up.

• The fax begins receiving the document.

■ If you hear a slow beep tone:

Someone is trying to send you a document.

• Press [Start/Copy] and hang up the handset.

• If the extension phone is located away from your fax, dial 25 (the remote receiving ID) on the

extension phone and hang up.

• The fax begins receiving the document.

Be sure to hang up the handset after you press [Start/Copy] otherwise the call will be disconnected.

6-4

Page 61

Receiving with a DRPD (Distinctive Ring Pattern Detection) service: DRPD _____________

DRPD service assigns two or more telephone numbers with distinctive ring patterns to a single telephone line, allowing you to have both a fax number(s) and a telephone number(s) using only one telephone line. Your fax will automatically monitor incoming calls and based on the ring pattern, will let you know if the call is a fax or voice call. Follow the procedure below to set the fax ring pattern that matches the pattern assigned by your telephone company.

Contact your local telephone company for detailed information on this service.

Press [Function].



Press [Start/Copy].

USER SETTINGS

Use [ ] or [ ] to select RX SETTINGS.



Press [Start/Copy].

ECM RX

Use [ ] or [ ] to select DRPD:SELECT FAX.



Press [Start/Copy].

NORMAL RING

Use [ ] or [ ] to select the ring pattern that your telephone company assigned to your fax number.

You can select NORMAL RING, DOUBLE RING, SHORT-SHORT-LONG, SHORT-LONG-SHORT, or OTHER RING TYPE.



Press [Start/Copy].

Press [Stop].

Setting ends and the fax returns to standby mode.

RECEIVING DOCUMENTS

6-5

Page 62

Other features

Saving ink ______________________________________

You can enable/disable ink-saving feature by pressing the [Ink Saver] button when the [Function] button is pressed.

By enabling this feature, print quality will be reduced. For highest print quality, disable this feature.

Press [Function].



Press [Ink Saver].

Use [ ] or [ ] to select ON or OFF.



Press [Start/Copy].

The fax returns to standby mode.

Changing calling volume _______________________

Use [ ] or [ ] to change the volume (VOL 0 to 3).

Changing receiving volume of handset ________

Use [ ] or [ ] to change the volume (VOLUME HIGH or VOLUME LOW) during calling.

Receiving documents in memory while performing another task or when a problem occurs __________________________________________

If your fax is performing another task or encounters a problem when receiving a document, it automatically stores the unprinted pages in memory, and the LCD displays REC’D IN MEMORY as well as one or more messages. For an explanation of the message(s) and details on the action to take, see p. 9-17.

• You can set the fax not to store documents in memory if a problem occurs during reception (see MEMORY RX, p. 8-4).

• Once the pages are printed, they are deleted from memory.

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Page 63

Polling to receive documents__________________

The polling feature allows you to request a document to be faxed to you from another fax machine. The sending party only needs to make sure the document is on a fax machine and ready to be sent. Thus, when your fax polls the other fax machine, the document is sent automatically. The fax can poll any fax machine that supports polling.

• Before attempting to poll a fax machine, make sure that the other fax machine supports polling.

• If the other party is using a Canon fax machine which has the Polling ID function, ask them to set the Polling ID of their fax machine to 255 (11111111 binary number).

• For details on the Polling ID, see the other party’s fax machine manual. In all other cases the Polling ID is not a concern.

• Your fax cannot do polling transmissions.

Press [Function].



Press [Polling].



Press [Start/Copy].

Dial the fax number of the fax machine you wish to poll.

Use one of the dialing methods* described on page 5-2.

TEL= 3456xxxx

Press [Start/Copy].

Your fax begins receiving the document.

* Exclude voice dialing.

RECEIVING DOCUMENTS

Setting CALLER ID

If the CALLER ID setting is set to ON, the caller’s name and phone/fax number appear on the LCD when you receive a call. You can also set the fax to reject unwanted calls.

• CALLER ID is only available in some countries.

• To use this feature, you will need to subscribe for a Caller ID service (only available in some countries). The Caller ID feature uses the ETSI EN 300 778-1 protocol. Contact your local telephone company for detailed information on this service.

Press [Function].



Press [Start/Copy].

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Page 64

Use [ ] or [ ] to select CALLER ID.



Press [Start/Copy].

OFF

• To disable Caller ID feature, use [ ] or [ ] to select OFF, then press [Start/Copy]. Press [Stop] to return to standby mode.

• To enable Caller ID feature, use [ ] or [ ] to select ON and continue with the steps below.

Press [Start/Copy].

Use [ ] or [ ] to select the type of CALL REJECTION setting you want.



Press [Start/Copy].

You can select from the followings:

• ANONYMOUS: The fax rejects calls from any callers who have blocked their phone/fax number from the Caller ID service.

• SELECTIVE: The fax rejects calls from specific phone/fax numbers you place in NUMBER TO REJECT list (see below).

• OUT OF AREA: The fax rejects calls from any callers in an area that does not have the Caller ID service.

• SHOW IN HISTORY?: Determine if the fax stores phone/fax number for rejected calls in memory.

Use [ ] or [ ] to select ON (YES).



Press [Start/Copy].

• If you set to OFF, the setting goes on to the next CALL REJECTION setting.

• If you set SHOW IN HISTORY? to YES or NO, the setting returns to ANONYMOUS.

• If you set ANONYMOUS or OUT OF AREA to ON, proceed to step 11.

• If you set SELECTIVE to ON, register the specific phone/fax numbers you want to reject in

NUMBER TO REJECT list. Follow the steps below.

Press [Start/Copy].

Use [ ] or [ ] to select the number of NUMBER TO REJECT list (00-09) under which you want to register the phone/fax number.



Press [Start/Copy].

Enter the phone/fax number using the numeric buttons.



Press [Start/Copy].

To assign additional numbers, repeat the procedure from step 8. To finish, press [Function].



Press [Start/Copy].

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Page 65

Use [ ] or [ ] to select PLAY MESSAGE or DISCONNECT.



Press [Start/Copy].

• PLAY MESSAGE: The call will be disconnected after the ALT OUTGOING MSG (see p. 7-1) is played. If you set SELECTIVE to ON in step 5, and want to select this setting, OUTGOING MESSAGE must have been recorded.

• DISCONNECT: The call will be disconnected without notice.

Press [Stop] to return to standby mode.

Canceling receiving

Press [Stop].

RECEIVING DOCUMENTS

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USING TAM MODE

Recording the outgoing message

Before you use the built-in answering machine (TAM), you must record an outgoing message. Use the microphone on the operation panel to record your outgoing message. Only one outgoing message, no longer than 20 seconds, can be recorded.

You cannot receive documents while you are recording a message or voice memo. Also, the Caller ID function (see p. 6-7) may not work properly.

Types of messages that can be recorded _____

OUTGOING MESSAGE: Answering machine message ALT OUTGOING MSG: Answering message only, used when the recording time is set to 0,

the memory is full, or PLAY MESSAGE is selected when the call is disconnected (see pp. 6-7 to 6-9). Caller cannot leave a message.

VOICE MEMO: See p. 7-6. FAXTEL MESSAGE: Message played when the Fax/Tel mode is set. The fax receives

documents automatically and only rings for voice calls.

FORWARDING MSG: Message played when any new telephone messages are forwarded to

a forwarding number.

Recording the outgoing message______________

To record another type of message, select the type of message you want to record in step 3, and then follow the procedure below to record it.

USING TAM MODE

Press [Function].

Use [ ] or [ ] to select MSG REGISTRATION.



Press [Start/Copy].

Use [ ] or [ ] to select OUTGOING MESSAGE.

You can record an alternative outgoing message, fax/telephone switching message or forwarding message by selecting the appropriate message above and then continuing on to steps 4 and 5.

Press [Record] and speak into the microphone to record your outgoing message.

The remaining recording time is displayed on the LCD.

-or-

Press [Start/Copy], use [ ] or [ ] to select RECORD and press [Start/Copy] again. Then speak into the microphone to record your outgoing message.

TIME LEFT 19

Press [Stop] twice when recording is finished.

You cannot delete the OUTGOING MESSAGE. To record a new outgoing message, repeat steps 1 to 5 above. The old outgoing message will be automatically deleted when you record your new message.

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Setting TAM MODE

Setting TAM MODE allows you to receive telephone messages (ICM) and fax transmissions while the fax is unattended. When you cancel TAM MODE, any new telephone messages will be played automatically.

Press [TAM Mode] to set TAM MODE.

• When you set TAM MODE, the TAM LED lights up and the outgoing message is played.

• When you cancel TAM MODE, the TAM LED switches off. If you have any new telephone messages, the messages are played automatically.

• To cancel TAM MODE, press [TAM Mode] again.

12/20 :00

• NO OGM is displayed on the LCD when no outgoing message has been recorded. You must record an outgoing message before you can set TAM MODE (see p. 7-1).

• A maximum of 55 messages, including an outgoing message, alternative message, voice memos, Fax/Tel message and forwarding message, with a total maximum recording time of 10 minutes can be recorded. You can set a maximum recording time of 120 seconds for each telephone message (see p. 7-3).

• If you have any new telephone messages, the TAM LED blinks and the number of messages appears on the LCD.

• The date and time when the telephone message was recorded, the number of telephone messages and the number of the message being played (ICM No.) are displayed whenever a message is played.

When TAM MODE is set and a call is received, the fax will respond as described below.

7-2

The fax will ring 2 or 5 times, when TOLL SAVER is set to ON, depending on whether there are any telephone messages (see p. 7-5).

When TOLL SAVER is set to OFF, you can specify the number of times the fax will ring.

The outgoing message is played to the other party.

If the other party sends a fax after they leave a message, or if the call is a fax call, the fax is received automatically.

When the fax is set to MANUAL MODE and MAN/AUTO SWITCH has been set to OFF (see p. 8-4), TAM MODE will be activated if the fax rings 15 times and the call is not answered (only when an outgoing message has been recorded). When the call is disconnected, the fax returns to MANUAL MODE.

Page 68

Setting the recording time for a telephone message________________________________________

Press [Function].



Press [Start/Copy].

USER SETTINGS

Use [ ] or [ ] to select TAM SETTINGS.



Press [Start/Copy] twice.

30 SECONDS

Use [ ] or [ ] to select the recording time.

The recording time can be set to 0, 30, 60 or 120 seconds.



Press [Start/Copy].

Press [Stop].

Setting ends and the fax returns to standby mode.

When the recording time is set to 0, the alternative outgoing message is played. If an alternative outgoing message has not been recorded, the outgoing message is played. In this case, there will be no beep after the message is played and the caller will not be able to leave a message.

USING TAM MODE

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Page 69

Setting TAM MONITOR _________________________

TAM MONITOR allows you to screen all incoming calls.

To use this feature, LINE MONITOR VOL (see p. 8-2) must be set to a setting other than 0. If LINE MONITOR VOL is set to 0, you will not be able to hear any incoming messages as they are being recorded.

Press [Function].



Press [Start/Copy].

USER SETTINGS

Use [ ] or [ ] to select TAM SETTINGS.



Press [Start/Copy].

MESSAGE LENGTH

Use [ ] or [ ] to select TAM MONITOR.



Press [Start/Copy].

Use [ ] or [ ] to select ON.



Press [Start/Copy].

7-4

Press [Stop].

Setting ends and the fax returns to standby mode.

Page 70

Setting TOLL SAVER ___________________________

Setting TOLL SAVER allows you to check whether you have any new messages when you call from a remote location.

Press [Function].



Press [Start/Copy].

USER SETTINGS

Use [ ] or [ ] to select TAM SETTINGS.



Press [Start/Copy].

MESSAGE LENGTH

Use [ ] or [ ] to select TOLL SAVER.



Press [Start/Copy].

Use [ ] or [ ] to select ON.

• When TOLL SAVER is set to ON and there are telephone messages, the fax will ring twice before answering the call.

• When TOLL SAVER is set to ON and there are no telephone messages, the fax will ring five times before answering the call.



Press [Start/Copy].

USING TAM MODE

Press [Stop].

Setting ends and the fax returns to standby mode.

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Recording voice memos

Use this feature when you are going out and want to leave a message for another member of the family. Use the microphone on the operation panel to record your voice memo. Only one voice memo, 30, 60, or 120 seconds*, can be recorded. If you record a new voice memo when there is already a voice memo recorded, the old voice memo will be deleted.

Press [Function].

Use [ ] or [ ] to select MSG REGISTRATION.



Press [Start/Copy].

Use [ ] or [ ] to select VOICE MEMO.

Press [Record] and speak into the microphone to record your voice memo.

The remaining recording time is displayed on the LCD.

-or-

Press [Start/Copy], use [ ] or [ ] to select RECORD and press [Start/Copy] again. Then speak into the microphone to record your voice memo.

TIME LEFT 29

Press [Stop] twice when recording is finished.

The fax returns to standby mode.

12/20 :00

To play a voice memo, repeat step 1 to 3 above and then press [Play]. Alternatively, carry out step 1 to 3 above, press [Start/Copy], select PLAY and then press [Start/Copy].

7-6

-or-

Press [Record].

RECORD A MESSAGE

Press [Record] or [Start/Copy]. Then speak into the microphone to record your voice memo.

The remaining recording time is displayed on the LCD.

TIME LEFT 29

Page 72

Press [Stop] when recording is finished.

The fax returns to standby mode.

* The recording time for a voice memo can be set to the same settings as the recording time for

a telephone message. However, if you set 0 as the recording time for each telephone message, voice memo recording time will be set to 30.

Deleting messages

Press [Function].

Use [ ] or [ ] to select MSG REGISTRATION.



Press [Start/Copy].

Use [ ] or [ ] to select the type of message you want to delete.

FAXTEL MESSAGE

Press [Delete].

The fax asks you to confirm that you want to delete the message.

YES=( ) NO=(#)

Press [ ] to delete the message.

If you do not want to delete the message, press [#].

-or-

Use [ ] or [ ] to select the type of message you want to delete.

FAXTEL MESSAGE



Press [Start/Copy].

PLAY

Use [ ] or [ ] to select DELETE.

USING TAM MODE

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Page 73

Press [Start/Copy] .

The fax asks you to confirm that you want to delete the message.

YES=( ) NO=(#)

Press [ ] to delete the message.

If you do not want to delete the message, press [#].

You cannot delete the OUTGOING MESSAGE. The old outgoing message will be automatically deleted when you record your new message.

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Page 74

Playing telephone messages

Telephone messages will be played back in order from the oldest message recorded. If a voice memo has been recorded, it will be played back first.

Press [Play].

The date and time when the telephone message was recorded, the number of telephone messages and the number of the message being played (ICM No.) are displayed whenever a message is played.

SUN 17:15 02/05

• Press [ ] to listen to the message again. (Repeat)

• Press [ ] to play the next message. (Skip)

• Press [ ] twice to play the previous message.

• Press [Stop] to stop playback.

• Press [Delete] during playback to delete a message.

• Use [ ] or [ ] to change the volume.

Follow the procedures below to delete all messages.

Press [Delete].

YES=( ) NO=(#)

Press [ ] to delete all messages.

• A voice memo is not deleted (see p.7-6).

• If you change your mind and decide not to delete all messages, press [#].

USING TAM MODE

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Page 75

Remote control features

Use these features when you call home to play back any messages you may have received. You can also use the remote control features to set TAM MODE.

You must register a four-digit PIN as your password before you can use these features (see below).

Registering the password for remote control _

Press [Function].



Press [Start/Copy].

USER SETTINGS

Use [ ] or [ ] to select TAM SETTINGS.



Press [Start/Copy].

MESSAGE LENGTH

Use [ ] or [ ] to select PASSWORD.



Press [Start/Copy].

PASSWORD 1234

7-10

Use the numeric buttons to enter a four-digit PIN as your password.



Press [Start/Copy].

Press [Stop].

Registration ends and the fax returns to standby mode.

Page 76

Using remote control __________________________

Call home.

The outgoing message will be played.

Press [#] while the outgoing message is playing. Enter your password when you hear the beeps indicating that you should enter your password. When your password is accepted, you will hear a confirmation tone (a short series of beeps).

The fax will now accept remote control commands (see List of remote control commands, p. 7-12).

For example, press [1][1][#] to play back any telephone messages you may have received. When playback has finished, press [9][9][#] to end the remote control.

End the remote control and hang up the handset.

• A password is required to use the remote control features. However, if PIN ENTRY is set to OFF (see p. 8-6), it is not necessary to enter your password when you use the FORWARDING MSG feature (see p. 7-13).

• If you enter an invalid password, you will hear an error tone. If you enter two invalid passwords consecutively, the call will be disconnected.

• You should enter a remote command within 20 seconds of entering your password. If more than 20 seconds elapse after you enter your password and you do not enter a remote command, the call will be disconnected.

• The remote control features can be used even when the fax is set to a mode other than TAM MODE.

• In FAX ONLY MODE, the outgoing message will not be played. Press [#] when the call is connected.

• In Fax/Tel mode (FAX/TEL AUTO SW), press [#] while the Fax/Tel message is playing. If you have not set a Fax/Tel message, press [#] when the call is connected.

• If MAN/AUTO SWITCH is off, the fax will ring 15 times. Press [#] while the outgoing message is playing. Then, enter your password when you hear the beeps.

USING TAM MODE

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■ List of remote control commands

Command

11#

19# 20#

21#

29# 31#

32#

33#

34#

41#

42#

43#

44#

50# 51# 60# 61# 89# 99#

* Sub-commands are only valid while the command they are linked to is active. ** When no forwarding number has been set, ICM forwarding mode cannot be set. When TAM MODE has

not been set, entering this command activates TAM MODE and ICM forwarding mode simultaneously.

Sub-command*

4# 6# 5# 9#

4# 5#

Description

Play ICM Repeat Skip Stop playback Delete Delete all ICM Record voice memo End recording Play voice memo Repeat Stop playback Delete voice memo Record outgoing message End recording Record alternative outgoing message End recording Record forwarding message End recording Record FAX/TEL switching message End recording Play outgoing message Repeat Stop playback Play alternative outgoing message Repeat Stop playback Play forwarding message Repeat Stop playback Play FAX/TEL switching message Repeat Stop playback Cancel TAM MODE Set TAM MODE Cancel ICM forwarding mode Set ICM forwarding mode** Delete voice memo/all ICM messages End remote control

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Page 78

Forwarding telephone messages

This feature allows you to automatically forward telephone messages, recorded when the fax is set to TAM MODE, to a registered forwarding number.

You can use remote control to access the forwarding number and listen to your telephone messages.

• You must register a forwarding number and set TAM MODE before you can use this feature. Remote control cannot be used to set this feature unless a forwarding number has been registered.

• If you set FWD SETTINGS to ON when a forwarding message has not been recorded, you will hear a tone instead of a forwarding message when telephone messages are forwarded.

Setting the forwarding number ________________

Press [Function].



Press [Start/Copy].

USER SETTINGS

Use [ ] or [ ] to select TAM SETTINGS.



Press [Start/Copy].

MESSAGE LENGTH

Use [ ] or [ ] to select FWD SETTINGS.



Press [Start/Copy].

OFF

Use [ ] or [ ] to select ON.



Press [Start/Copy] twice.

TEL=

Use the numeric buttons to enter the forwarding number.

A maximum of 40 digits can be entered.



Press [Start/Copy].

Press [Stop].

Setting ends and the fax returns to standby mode.

USING TAM MODE

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Page 79

Setting the number of redial times ____________

Follow steps 1 to 3 on p. 7-13.

Use [ ] or [ ] to select ON.



Press [Start/Copy].

FWD TEL NUMBER

Use [ ] or [ ] to select AUTO REDIAL.



Press [Start/Copy].

Use [ ] or [ ] to select ON.



Press [Start/Copy] twice.

2TIMES

Use the numeric buttons to enter the number of redial times.



Press [Start/Copy] twice.

2MIN.

7-14

Use the numeric buttons to enter the redial interval.



Press [Start/Copy].

Press [Stop].

Setting ends and the fax returns to standby mode.

Page 80

Setting PIN ENTRY _____________________________

If you set PIN ENTRY setting to ON, it becomes necessary to enter a password when you use forwarding feature (see p. 7-16).

Follow steps 1 to 3 on p. 7-13.

Use [ ] or [ ] to select ON.



Press [Start/Copy].

FWD TEL NUMBER

Use [ ] or [ ] to select PIN ENTRY.



Press [Start/Copy].

OFF

Use [ ] or [ ] to select ON.



Press [Start/Copy].

FWD TEL NUMBER

Press [Stop].

Setting ends and the fax returns to standby mode.

USING TAM MODE

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Page 81

When a forwarded call is received

When FWD SETTINGS is set to ON, telephone messages recorded when the fax is set to TAM MODE will be automatically forwarded to a registered forwarding number.

A call is received at the forwarding number.

When you answer the phone, you will hear your forwarding message.

Press [#] while the forwarding message is playing.

If you have not set a forwarding message, press [#] when you hear the tone.

Enter your password when you hear the beeps.

• When PIN ENTRY is set to OFF (see p. 7-15), step 4 is not required.

• If you enter an invalid password, you will hear an error tone. If you enter two invalid passwords consecutively, the call will be disconnected.

Any new telephone messages will be played.

When playback ends, it will be possible to use the remote control features. For the remote control features, see pp. 7-10 to 7-12.

Hang up the handset when you have finished.

• When forwarding is not possible:

• You can set the fax to redial the forwarding number a certain number of times at specified intervals when forwarding is not possible, such as at times when the forwarding number is busy or the phone is unattended. If forwarding is still not possible after the fax redials the forwarding number the specified number of times, the forwarding setting will be temporarily canceled. However, the fax will dial the forwarding number again when any new telephone messages are received.

• After any recorded messages have finished playing, if you do not enter a remote command, the call will be disconnected.

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SETTINGS AND ACTIVITY REPORTS

Selecting a menu

The USER SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS, PRINTER SETTINGS, SYSTEM SETTINGS, TAM SETTINGS, and CALLER ID menus allow you to customize the way your fax works. Each menu contains settings that control different functions of your fax.

Press [Function].



Press [Start/Copy].

USER SETTINGS

Use [ ] and [ ] to scroll through the menus and select the menu you want.

You can select the USER SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS, PRINTER SETTINGS, SYSTEM SETTINGS, TAM SETTINGS or CALLER ID menu (see pp. 8-2 to 8-6).

Press [Start/Copy] to access the settings under the menu you selected.

See the tables on the following pages (see pp. 8-2 to 8-6) for guidelines on selecting and registering settings.

• Use [ ] and [ ] to scroll through the settings.

• To register a setting or access a sub-setting, press [Start/Copy].

• To return to a previous level, press [Function].

•

DATE & TIME

SETTINGS AND ACTIVITY REPORTS

Press [Stop].

Setting ends and the fax returns to standby mode.

• If at any stage you want to return to standby mode, press [Stop].

• If you pause for more than 60 seconds while accessing a menu, the fax will automatically return to standby mode.

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USER SETTINGS

Name Description Settings

DATE & TIME Set the date and time (24-hour clock) using the numeric

buttons.

UNIT TELEPHONE # Enter your fax number using the numeric buttons. –

UNIT NAME This is the name that appears at the top of each fax page you

send (see p. 2-8).

TX TERMINAL ID This option sets the parameters for the identification header

that appears on every page you send.

TTI POSITION Select the position of the TTI. INSIDE IMAGE/

SCAN CONTRAST Set the density of the reproduction. STANDARD/

OFFHOOK ALARM Enable/disable the off hook alarm. The alarm alerts you that

the handset is not seated properly in its cradle.

VOLUME CONTROL Set the volume of the fax sounds. –

LINE MONITOR VOL Set the volume of the line monitor (sound during dialing). 0 (off)/1/2/3

ALARM VOLUME Set the volume of the error alarm sound. 0 (off)/1/2/3

KEYPAD VOLUME Set the volume of the keypad. 0 (off)/1/2/3

RX CALL LEVEL Set the ring tone. STANDARD/HIGH

TEL LINE TYPE Set the dialing method the fax uses to match the type of phone

line you have.

AUTO VOICE DIAL Enable/disable automatic dialing for voice dialing. ON/OFF

–

OUTSIDE IMAGE

FAX/TELTELEPHONE # MARK Select the icon for the fax number.

DARKER/ LIGHTER

ON/OFF

TOUCH TONE/

ROTARY PULSE

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REPORT SETTINGS

Name Description Settings

TX REPORT Enable/disable automatic printing of the transmission report.

OUTPUT NO: Turn off the transmission report feature. OUTPUT YES: Set the fax to print a transmission report every time you send a document. PRINT ERROR ONLY: Print only when an error occurs during sending.

RX REPORT Enable/disable automatic printing of the reception report.

OUTPUT NO: Turn off the reception report feature. OUTPUT YES: Set the fax to print a reception report every time you receive a document. PRINT ERROR ONLY: Print only when an error occurs during receiving.

ACTIVITY REPORT Enable/disable automatic printing of the activity report. –

AUTO PR IN T When you set ON, your fax is set to print an activity report for

every 20 transactions (sending and receiving).

TX/RX SEPARATE Divide the activity management report into sending and

receiving transactions.

OUTPUT NO/

OUTPUT YES/

PRINT ERROR ONLY

OUTPUT NO/

OUTPUT YES/

PRINT ERROR ONLY

OUTPUT NO/ OUTPUT YES

ON/OFF

TX SETTINGS

Name Description Settings

ECM TX Enable/disable error correction during transmission. ON/OFF

MID PAUSE SET Set the length of the pause you insert into a dialing sequence. 1 to 15 seconds

AUTO REDIAL Determine whether the fax will redial a number if it fails to get

a response on the first attempt.

REDIAL TIMES Set the number of retries. 1 to 10 times

REDIAL INTERVAL Set the period of time between redialing attempts. 1 to 99 minutes

ON/OFF

SETTINGS AND ACTIVITY REPORTS

8-3

Page 85

RX SETTINGS

Name Description Settings

ECM RX Enable/disable error correction during reception. ON/OFF

FAX/TEL AUTO SW This feature is used to answer calls, and if no fax tone is

detected, the fax rings to alert you of an incoming call.

RING START TIME Set the duration that the fax listens for a fax tone before

starting to ring.

F/T RING TIME Set the length of time the fax will ring to alert you of an

incoming call.

DEFAULT ACTION Select the action taken after the F/T RING TIME expires. DISCONNECT/

INCOMING RING Set the fax to ring when it receives a call. ON/OFF

RING COUNT Set the number of incoming rings before the fax answers. 1 to 99 times

MAN/AUTO SWITCH Determine if the fax switches to document receive mode after

the fax rings for a specified time when the fax is in the manual receive mode.

RING TIME Set the amount of time the fax will ring before switching to

document receive mode.

REMOTE RX Enables/disables remote receiving. ON/OFF

REMOTE RX ID If you set REMOTE RX to ON, you can select the remote

receiving ID.

MEMORY RX Turn on/off memory receiving of a document. ON/OFF

DRPD:SELECT FAX If you select DRPD as the receive mode, select the ring pattern

for the fax.

–

0 to 30 seconds

10 to 45 seconds

RECEIVE

ON/OFF

1 to 99 seconds

00 to 99

NORMAL RING

DOUBLE RING SHORT-SHORT-LONG SHORT-LONG-SHORT

OTHER RING TYPE

PRINTER SETTINGS

Name Description Settings

RX REDUCTION Enable/disable reduction for received documents. ON/OFF

FIXED REDUCTION Select the reduction rate. STANDARD/

REDUCE DIMENSION Select reduction in height only or both width and height. VERTICAL ONLY/

PAPER SIZE Select the size of the loaded fax paper. LTR/A4/LGL

8-4

A4→LTR/

LGL→LTR

HORIZ & VERTICAL

Page 86

SYSTEM SETTINGS

Name Description Settings

AUTO TEST PRINT Enable/disable auto test printing whenever the BJ Cartridge®

is replaced.

RX RESTRICTION Enable/disable the direct mail preventive function. ON/OFF

RX CONDITION WITH SENDER INFO: The fax only receives documents with

the TTI. REGISTERED SENDR: The fax only receives documents with the TTI. Also, the phone/fax numbers on the TTI must be registered under one-touch/coded speed dialing on your fax.

DATE SETUP Set the date format. MM/DD/YYYY

DISPLAY LANGUAGE Set the language of the LCD messages. ENGLISH/FRENCH/

TX START SPEED Set the speed at which the fax starts transmitting. Set this to a

lower speed if you have difficulties connecting over long distance or noisy lines.

RX START SPEED Set the speed at which the fax starts receiving. Set this to a

lower speed if you have difficulties connecting over long distance or noisy lines.

DAYLGHT SAV TIME Enable/disable the daylight saving time system. ON/OFF

BEGIN DATE/TIME Set the beginning of the daylight saving time period. –

END DATE/TIME Set the end of the daylight saving time period. –

MONTH: Set the beginning/end month. JANUARY/FEBRUARY/

WEEK: Set the beginning/end week. FIRST WEEK/SECOND

DAY: Set the beginning/end day of the week. MONDAY/TUESDAY/

TIME: Set the beginning/end time. –

ON/OFF

WITH SENDER INFO/

REGISTERED SENDR

DD/MM YYYY

YYYY MM/DD

SPANISH/

PORTUGUESE

14400bps/9600bps/

7200bps/4800bps

9600bps/7200bps/

4800bps

MARCH/APRIL/MAY/

JUNE/JULY/AUGUST/

SEPTEMBER/

OCTOBER/

NOVEMBER/

DECEMBER

WEEK/THIRD WEEK/

FOURTH WEEK/

LAST WEEK

WEDNESDAY/

THURSDAY/FRIDAY/

SATURDAY/SUNDAY

SETTINGS AND ACTIVITY REPORTS

8-5

Page 87

TAM SETTINGS

Name Description Settings

MESSAGE LENGTH Set the maximum recording time for each recorded message. 0 seconds/30

PASSWORD Set a four-digit PIN so that you can access the fax from

remote locations.

TOLL SAVER Setting this feature to ON allows calls to be picked up after 2

rings when you have a new message.

RING COUNT If you set TOLL SAVER to OFF, this feature allows you to set

the number of times the fax rings.

FWD SETTINGS Allows you to forward messages. ON/OFF

FWD TEL NUMBER Forwarding telephone number

A maximum of 40 digits can be entered.

AUTO REDIAL Redial the previously dialed number.

REDIAL TIMES: Set the number of retries. REDIAL INTERVAL: Set the period of time between redialing attempts.

PIN ENTRY PIN confirmation ON/OFF

TAM MONITOR Allows you to screen all incoming calls. ON/OFF

seconds/60 seconds/

120 seconds

0000 to 9999

ON/OFF

1 to 15 times

–

ON/OFF

1 to 10 times

2 to 99 minutes

CALLER ID

Name Description Settings

CALLER ID Determine if the fax displays the caller's name and phone/fax

ANONYMOUS

SELECTIVE Allows you to reject calls from specific numbers.

OUT OF AREA Allows you to reject out-of-area calls.

SHOW IN HISTORY? Determine if the fax stores the phone/fax numbers for rejected

number when receiving a call.

Allows you to reject anonymous calls. REJECTION METHOD: Set the way the fax rejects calls.

NUMBER TO REJECT (00-09) : Set the phone/fax numbers to be rejected. A maximum of 20 digits can be entered. REJECTION METHOD: Set the way the fax rejects calls.

REJECTION METHOD: Set the way the fax rejects calls.

calls.

8-6

ON/OFF

DISCONNECT/

PLAY MESSAGE

ON/OFF

DISCONNECT/

PLAY MESSAGE

ON/OFF

DISCONNECT/

PLAY MESSAGE

YES/NO

Page 88

Activity reports

Your fax keeps track of most of its sending and receiving operations. These operations can be printed out in the form of activity reports that can help you check the dates and times of fax transmissions and whether or not each transaction was successful.

How to print a report___________________________

Depending on the type of report, you can have the fax print the report automatically, or you can print it directly. The TX report, RX report, MULTI TX/RX report, and Memory clear report (see p. 9-18) can only be printed automatically. See REPORT SETTINGS (p. 8-3) on how and when reports are printed automatically.

Press [Function].



Press [Report].

Use [ ] or [ ] to display the type of report you want to print.



Press [Start/Copy].

You can select ACTIVITY REPORT, 1-TOUCH LIST, CODED DIAL LIST, or USER DATA LIST.

SETTINGS AND ACTIVITY REPORTS

8-7

Page 89

Activity report __________________________________

Summarizes the information for the sending and receiving activities of your fax after 20 transactions. For automatic printing, see ACTIVITY REPORT, p. 8-3.

Transactions in an activity report are listed chronologically.

One-touch speed dialing list ___________________

Lists the numbers and names registered under one-touch speed dialing buttons.

Coded speed dialing list _______________________

Lists the numbers and names registered under coded speed dialing codes.

User data list ___________________________________

Lists the current settings of the fax and the registered sender information.

List of documents in memory__________________

Lists the documents currently stored in the fax’s memory (see p. 5-14).

TX (Transmission) report ______________________

Normally the fax does not print an activity report for transmitting, but you can set the fax to print an activity report every time you send a document. See TX REPORT, p. 8-3.

You can set the fax to print an activity report only when an error occurs during transmitting. See TX REPORT, p. 8-3.

RX (Reception) report__________________________

Normally the fax does not print an activity report for receiving, but you can set the fax to print an activity report every time you receive a document. See RX REPORT, p. 8-3.

You can set the fax to print an activity report only when an error occurs during receiving. See RX REPORT, p. 8-3.

Multi TX/RX (Transaction) report ______________

Lists the result of a sequential broadcasting. If you set the fax to print a TX REPORT and then use sequential broadcasting, a MULTI TX/RX

REPORT will be printed instead of a TX (Transmission) REPORT. See TX REPORT, p. 8-3.

A memory clear report is printed automatically when power is restored after a power failure. See Memory clear report, p. 9-18.

8-8

Page 90

SOLUTIONS TO COMMON PROBLEMS

Clearing jams

Jams in the document tray ____________________

When a document jams or misfeeds in the document tray, OPEN COVER and SEE FIG. 1 are displayed on the LCD.

You do not need to unplug the fax when clearing document jams.

Hold down [Start/Copy] for a few seconds.

• The document will be fed out automatically.

• If the document is not fed out, gently pull the document out of the fax (see below).

Jams in the multi-purpose tray ________________

If paper jams in the multi-purpose tray, CLEAR PAPER JAM is displayed on the LCD.

Gently pull any jammed paper out of the fax as shown, then press [Stop].

• Pull it gently in either direction.

• If you cannot pull the paper out, continue with the steps below.

SOLUTIONS TO COMMON PROBLEMS

Open the document tray.

Gently pull the document guides to remove the gray cover under the document tray.

Gently remove the jammed paper inside the fax.

Reattach the gray cover to the fax.

Insert the lower tabs a, then the upper tabs b, into the corresponding slots.

Press [Stop].

The fax returns to standby mode.

9-1

Page 91

Periodic cleaning

Your fax requires little periodic maintenance. This section describes the necessary cleaning procedures for the fax. Please note the following before cleaning:

• Be sure to disconnect the power cord before cleaning the fax. Since documents in memory are erased when the power is disconnected, print any documents stored in memory before disconnecting the power cord (see p. 5-14).

• Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges.

Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the interior of the fax.

Cleaning the exterior of the fax _______________

Disconnect the power cord from the fax.

Wipe the exterior of the fax with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution.

When you are finished, reconnect the power cord.

Cleaning the interior of the fax ________________

■ Cleaning inside the printer cover

To prevent ink spots and paper dust from accumulating inside the fax and affecting print quality, clean the print area of the fax periodically.

Disconnect the power cord from the fax.

Open the printer cover.

Do not touch the components or any metal parts.

9-2

Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the interior of the fax (shaded area), especially around the four pinch rollers.

Dirt and dust particles that collect on the underside of the printer cover affect the quality of the documents you copy or send.

Pinch rollers

Be careful not to touch the BJ Cartridge® or its holder.

Page 92

When you are finished, close the printer cover.

Be sure to close the printer cover until it locks into place.

Reconnect the power cord.

■ Cleaning the scanner components

• If the scanner components are dirty, the documents you send or copy will also be dirty.

• Use a soft, lint-free cloth.

Do not use tissue paper, paper towels, or similar materials for cleaning.

Disconnect the power cord from the fax.

Open the printer cover.

While holding the scanning unit, flip down the scanning unit cover, marked with a white strip inside, clean the components.

Wipe with a clean, soft, lint-free cloth moistened with water, then wipe with a clean, soft, dry, lint-free cloth.

SOLUTIONS TO COMMON PROBLEMS

Scanning unit cover

Scanning unit

When you are finished, close the printer cover.

Be sure to close the printer cover until it locks into place.

Reconnect the power cord.

9-3

Page 93

Testing and cleaning the BJ Cartridge® print head ____________________________________________

The print head in the BJ Cartridge® contains nozzles through which ink is propelled onto the paper. To maintain the best possible print quality, these nozzles need to be cleaned from time to time. Your fax is equipped with a print head cleaning function that does this.

■ Printing the nozzle check pattern

Before cleaning the print head, you may want to print the nozzle check pattern to test the print head of the BJ Cartridge operating properly.

Press [Function].



Press [Cleaning].

Use [ ] or [ ] to select NOZZLE CHECK.



Press [Start/Copy].

The fax prints the nozzle check pattern.

installed in the fax. This test shows if each print head nozzle is

Nozzle check pattern

If the pattern is broken or missing, clean the BJ Cartridge® print head (see p. 9-5).

9-4

Print the nozzle check pattern again after cleaning the BJ Cartridge® print head to check if cleaning corrected the problem.

Page 94

■ Cleaning the BJ Cartridge® print head

If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the nozzle check pattern to see if the print head nozzles are operating properly (see p. 9-4). If the pattern is broken or missing, clean the BJ Cartridge

• To maintain the best possible print quality, clean the BJ Cartridge® print head from time to time.

• Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the BJ Cartridge®.

Press [Function].



print head.

Press [Cleaning].

Use [ ] or [ ] to select HEAD CLEANING.



Press [Start/Copy].

The fax cleans the print head.

• You can clean the print head up to five consecutive times if necessary.

• After cleaning, print the nozzle check pattern to check if cleaning corrected the problem (see p. 9-4).

• If cleaning does not improve print quality, replace the BJ Cartridge® (see below).

Replacing the BJ Cartridge®___________________

• Do not replace the BJ Cartridge® while the fax is printing or performing another operation.

• If you need to unplug the fax, wait until it returns to standby mode (time and receive mode displayed on the LCD). Otherwise the cartridge holder may not be in its home position, causing the BJ Cartridge® to remain uncapped and dry out.

Make sure the fax is plugged in.

Open the printer cover.

• Do not try to manually move or stop the cartridge holder.

• Do not touch any metal parts.

Raise the cartridge lock lever a on the cartridge holder and remove the BJ Cartridge® b.

SOLUTIONS TO COMMON PROBLEMS

9-5

Page 95

• Discard the old BJ Cartridge® immediately according to the local laws and regulations for disposal of consumables. You may want to place it in a plastic bag to keep any residual ink from spilling.

• Spilled ink can stain any surface; protect yourself and your work area.

Remove the new BJ Cartridge® from its package, then remove the orange protective cap

a and tape b.

• Discard the cap and tape. Never attempt to reattach them to the BJ Cartridge® print head.

• Install the BJ Cartridge® immediately after removing the cap and tape.

• Spilled ink can stain any surface; protect yourself and your work area.

With the label facing outwards, and align the slot in the cartridge with the yellow post in the fax, insert the BJ Cartridge lever

b until you hear a click to lock the cartridge in place.

into the cartridge holder a. Lower the cartridge lock

9-6

The yellow post (BJ Cartridge® guide) should be visible through the slot. The BJ Cartridge® tilts slightly to the left before lowering the cartridge lock lever.

Close the printer cover.

If the AUTO TEST PRINT setting is set to ON: The fax automatically prints a test page. The fax prints a test page every time you insert a BJ Cartridge®.

• Load the paper in the multi-purpose tray before you replace the BJ Cartridge®.

• You can turn off automatic test printing by changing the AUTO TEST PRINT setting. See SYSTEM SETTINGS, p. 8-5.

Page 96

Troubleshooting

Paper feeding problems________________________

❏ Paper does not load.

The multi-purpose tray may contain too many sheets.

• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark

( ) (see p. 1-6).

Paper may not be loaded correctly.

• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly (see p. 1-7).

❏ Paper is loaded skewed. (Printing is skewed.)

Paper may not be loaded correctly.

• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly (see p. 1-7).

• Make sure the right edge of the paper stack is aligned with the right side of the multipurpose tray and the paper guide is aligned with the left edge of the stack (see p. 1-7).

• Make sure the paper exit path is clear.

❏ Multiple sheets load into the fax at the same time.

Paper may not be loaded correctly.

• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly (see p. 1-7).

Sheets of paper may be sticking together.

• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the sheets of paper from sticking together (see p. 1-7).

The multi-purpose tray may contain too many sheets.

• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark ( ) (see p. 1-6).

• Do not exceed the maximum loading capacity of the multi-purpose tray (see p. S-1).

• Do not force the paper stack into the multi-purpose tray.

Different types of paper may be loaded in the multi-purpose tray.

• Load only one type of paper.

• Make sure you load paper that meets the paper requirements for the fax (see p. 3-3).

❏ Repeated paper jams occur.

The paper you are using may be causing the jams.

• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the sheets of paper from sticking together (see p. 1-7).

• Check that the paper you are using and your printing environment are within the specifications of the fax (see pp. 1-6, 3-3, S-1).

• Try loading a fresh stack of paper in the multi-purpose tray.

SOLUTIONS TO COMMON PROBLEMS

9-7

Page 97

Faxing problems _______________________________

Sending problems

❏ You cannot send a document.

The BJ Cartridge

• Make sure the BJ Cartridge except to replace it with a new one.

The fax may have overheated.

• Unplug the fax and let it cool for several minutes. Then plug it back in and try sending again.

The fax may not be set for the type of telephone line in use (pulse/tone).

• Make sure the fax is set for the correct telephone line type (see p. 2-6).

The document may not have been loaded correctly into the document tray.

• Remove the document, stack it if necessary, and load it into the document tray correctly (see p. 3-2).

• Make sure the printer cover is closed.

The one-touch speed dialing button or coded speed dialing code you entered may not be registered for the feature you want to use.

• Check the one-touch speed dialing button or coded speed dialing code and make sure it is registered correctly (see pp. 2-11 to 2-13).

You may have dialed or have been provided with an incorrect number.

• Dial the number again, or check that you have the correct number.

The receiving party’s fax machine may be out of paper.

• Call the receiving party and ask them to make sure paper is loaded in their fax machine.

There may be other documents being sent from memory.

• Allow time for those documents to finish sending.

An error may have occurred during sending.

• Print an activity report and check for an error (see p. 8-7).

The telephone line may not be working properly.

• Make sure there is a dial tone when you press [Hook] or when you lift the handset. If there is no dial tone, contact your local telephone company.

The receiving fax machine may not be a G3 fax machine.

• Make sure the receiving fax machine is compatible with the fax machine (which is a G3 fax machine).

❏ Documents sent from the fax are spotted or dirty.

The receiving fax machine may not be working properly.

• Check the fax by making a copy (see p. 4-1). If the copy is clear, the problem may be in the receiving fax machine. If the copy is spotted or dirty, clean the scanner components (see p. 9-3).

may not be installed properly.

is installed properly. Do not remove a used BJ Cartridge®

9-8

Page 98

The document may not have been loaded correctly into the document tray.

• Remove the document, stack it if necessary, and load it into the document tray correctly (see p. 3-2).

❏ Cannot send using Error Correction Mode (ECM).

The receiving party’s fax machine may not support ECM.

• If the receiving party’s fax machine does not support ECM, then the document is sent in normal mode without error checking.

ECM may be disabled.

• Make sure ECM is on (see ECM TX, p. 8-3).

❏ Errors occur frequently while sending.

The telephone lines may be in poor condition, or you may have a bad connection.

• Lower the transmission speed (see TX START SPEED, p. 8-5).

Receiving problems

❏ Cannot receive a document automatically.

The fax may not be set to receive automatically.

• For the fax to receive documents automatically, the receive mode must be set to FAX ONLY MODE, FAX/TEL AUTO SW (Fax/Tel mode), or DRPD (see p. 6-5), or TAM MODE must be set (see Chapter 7).

The fax may have a document stored in memory.

• Print out any documents stored in memory (see p. 5-14).

An error may have occurred during reception.

• Check the LCD for an error message (see p. 9-14).

• Print an activity report and check for an error (see p. 8-7).

The multi-purpose tray may be empty.

• Make sure paper is loaded in the multi-purpose tray (see p. 1-7).

The telephone line may not be connected properly.

• Make sure all line connections are secure (see pp. 1-4, 1-5).

SOLUTIONS TO COMMON PROBLEMS

9-9

Page 99

❏ The fax does not switch automatically between telephone and fax

reception.

The fax may not be set to switch automatically between telephone and fax reception.

• For the fax to switch automatically, the receive mode must be set to FAX/TEL AUTO SW (Fax/Tel mode), or DRPD (see p. 6-5), or TAM MODE must be set (see Chapter 7).

The fax may have a document stored in memory.

• Print out any documents stored in memory (see p. 5-14).

An error may have occurred during reception.

• Check the LCD for an error message (see p. 9-14).

• Print an activity report and check for an error (see p. 8-7).

The multi-purpose tray may be empty.

• Make sure paper is loaded in the multi-purpose tray (see p. 1-8).

The sending fax machine may not send the CNG signal that tells the fax that the incoming signal is a fax.

• Some fax machines cannot send the CNG signal that tells your fax the incoming call is from a fax machine. In such cases, you will have to receive the document manually (see p. 6-4).

❏ Cannot receive a document manually.

You may have disconnected the call by pressing [Start/Copy] or dialing the remote receiving ID after hanging up.

• Always press [Start/Copy] or dial the remote receiving ID before hanging up the handset, otherwise you will disconnect the call (see p. 6-4).

The remote receiving ID may be incorrect.

• Make sure you dialed the correct remote receiving ID (see p. 6-4).

❏ Print quality is poor.

You may not be using the correct type of paper.

• Make sure you load paper that meets the paper requirements for the fax (see p. 3-3).

The BJ Cartridge

• Clean the BJ Cartridge

print head may need cleaning.

print head if necessary (see p. 9-5).

The sending fax machine may not be functioning properly.

• The sending fax machine usually determines the quality of the document. Call the sender and have them make sure their fax machine is functioning properly.

Error Correction Mode (ECM) may be disabled.

• Make sure ECM is on (see ECM RX, p. 8-4).

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Page 100

❏ Fax does not print.

The BJ Cartridge

• Make sure the BJ Cartridge

• Be sure to remove the orange protective tape from the BJ Cartridge

may not be installed properly.

is installed properly (see p. 1-9).

before you install it

(see p. 1-9).

The BJ Cartridge

• Clean the BJ Cartridge

The BJ Cartridge

• Determine if the problem is with the BJ Cartridge

print head may need cleaning.

print head if necessary (see p. 9-5).

may need to be replaced.

and replace if necessary (see p. 9-5).

The document may be set.

• Make sure the document is not set.

❏ Fax images print blotched or uneven.

The telephone lines may be in poor condition, or you may have a bad connection.

• Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if the telephone lines are in poor condition, you may have to try again.

• Lower the reception speed (see RX START SPEED, p. 8-5).

The sending fax machine may not be functioning properly.

• The sending fax machine usually determines the quality of the document. Call the sender and have them make sure their fax machine is functioning properly.

❏ Cannot receive using Error Correction Mode (ECM).

The sending fax machine may not support ECM.

• If the sending fax machine does not support ECM, then the document is received in normal mode without error checking.

ECM may be disabled.

• Make sure ECM is on (see ECM RX, p. 8-4).

❏ Errors occur frequently while receiving.

The telephone lines may be in poor condition, or you may have a bad connection.

• Lower the reception speed (see RX START SPEED, p. 8-5).

The sending fax machine may not be functioning properly.

• Call the sender and have them check that their fax machine is functioning properly.

SOLUTIONS TO COMMON PROBLEMS

9-11

Canon B95 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

SETTING UP

PREPARING TO USE YOUR FAX

DOCUMENTS AND PAPER

MAKING COPIES

SENDING DOCUMENTS

RECEIVING DOCUMENTS

USING TAM MODE

SETTINGS AND ACTIVITY REPORTS

SOLUTIONS TO COMMON PROBLEMS