Canon B550 User Manual
FAXPHONE®B540/550
BUBBLE JET FACSIMILE O
User's Guide
How to use this User's Guide
Belore you use this user's guide, read this list of symbols, terms and abbreviations to
beeome lamiliar with them. A eomplete glossary of terms is ineluded at the end of this
guide.
• Document
The original sheet(s) of paper you send, receive or eopy with your FAXPHONE.
• Menu
.A list ot options or features from which you select an item to set up or change.
• Numeric buttons
The round buttons on the operation panel with digits 0 through 9. and # on them.
• Arrow buttons
The buttons . < ii. > used to display choices and change settings. These buttons
also change the volume setting of the speaker.
• STOP button
Press to cancel anv operation or to cancel the selection of a menu item.
V:.,' ’
• START/COPY button
Press to start an operation or register a setting.
• Transaction number
.A number automatically assigned everylime you send or receive a fax. Transaction
numbers are 4-digit decimal numbers that can help you keep track of the documents
voLi send and receive.
• TX/RX NO. XXXX
Represents the transaction number when displayed on the LCD. \v here XX.XX is the
4-digit transaction number.
• TX
.Stands for transmit or send.
• RX
Stands for receive.
• NOTE
A note describes important points and helpful hints, or how to avoid minor difficul
ties.
/ As an Energy Star Partner. Canon has determined that the
FAXPHONE B.54l)/550 meets the Energy Star guidelines for cn-
EPA PO LLUTION PREVENTER Crgy CftlCieilCy.
Trademarks
Canon. BJ. and FAXPHONE arc registered trademarks and Bubble Jet is a trademark
of ('anon Ine.
Copyright
This manual is copyrighted by Canon Computers Systems. Inc. (CCSI) with all rights reserved. Under the
copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written
consent of CCSI.
©1996 Canon Computer Systems. Inc.
Welcome
Thank you lor choosing the Canon FAXPHONE® B540/550 Bubble JeC" facsimile.
The conipticl, upright design of the FAXPHONE® B340/550 means it lakes up less
space in your work area. And the bubble jet print mechanism uses cut-sheet plain
paper, so you gel crisp reproductions of your fax documents and copies.
The FAXPHONE B540/550 has a numher of features that make it ideal for small
to medium-sized offiees with a single telephone line.
Features
Plain paper
4 he f \XPHONF. a.,eepi-- lettei. legal and .A4 size cut-sheet plain paper for crisp reproduem o and ia\C' ;nat arc llat and eas) to write on.
Automatic switching between fax and voice calls
The FA.\PH(.)\E lecognizes incoming fax calls and automatically switches to recei\ -
ing modc
Automatic dialing
\ \ ariel\ ol dialing methods lets you register frequently used fax numbers and phone
number-' aiai a^'C's them with the touch of a button.
Error Correction Mode (ECM) Tx / Rx
AulomaticalK itc.;.'' . ': C't !r„n':rn"ion eiTor-- due to stem and telephone line noise.
Group Dialing
Registers groups ot tax numbers i up to 69 locations) so you can send a fax to an entire
group in one operatK'ii.
Delayed transmission
Sends a tax automatically at a later time, for example, at night when telephone rates
are lower.
Polling (receive only)
.Allows you to retries e a tax trom another person's machine, even when they are away
ti‘om the office.
Distinctive Ring Pattern Detection (DRPD)
Lets \ou use your telephone company's special service to htive separate fax and voice
numbers w ith different ring patterns on a single telephone line.
360 dpi copy mode
Lets sou make ^- 'pie. at 361) x 200 dpi.
One hour battery back up
The documents m the F.A.XPHONE memory are safeguarded for approximately one
our during a power failure.
Disclaimer
Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it will be an easy to use
guide to your Canon FAXPHONE 540/550 Bubble Jet facsimile. All statements, technical information, and
recommendations in this manual and in any guides or related documents are believed reliable, but the
accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor
should they be understood to be, representations or warranties concerning the products described
Your FAXPHONE has been sold to you subject to the limited warranty set forth in the warranty card. Further,
CCSi reserves the right to make changes in the specifications of the products described in this manual at any
time without notice and without obligation to notify any person of such changes.
f you have any questions regarding your FAXPHONE or the information in this manual, please call the Canon
Computer Systems Customer Care Center at 1-800-423-2366 (U.S.A.) or 1-800-263-1121 (Canada).
Users in the U.S.A.
PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT
A. Location
Supply a suitable table, cabinet, or desk. See Specifications (pg.113) for unit’s dimensions and weight.
B. Order Information
1. Only a single line, touch tone or rotary telephone set is to be used.
2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone oompany. If
fhe RJ11 -C jack is net present, nstailation cannot occur,
3. Order a normal business line from your teiepnone company's business representative. The Ime
should be a regular voice gmde me m eO'_.'vaien; Use one I ne oe" ..nit
ODD (DIRECT DISTANCE DIAl,. ..JuE
or
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL; LINE IF YOU
COMMUNICATE OVERSEAS
NOTE: Canon recommends an individual line following industry standards [e,g,, the 2500 (Touch tone;
or 500 (Rotary/Pulse Dial) telephones], A dedicated extension off a PBX unit without “Cal
Waiting" can be used with your FAX unit. Key telephone systems are not recommended
because they send non-standard signals to individual telephones for ringing and specia
codes wmeh may cause a FAX error
C. Power Requirements
This equipment s'^ou c ce ccmirecteo to a sta'cam “22
connect this unit to a-“ outlet or pc.'.e“ -e snamo t" c
conditioners, electr c typec.r ters, cop ers ana macf ■'e
interferes wifh commrunrcatic“is equ pmie'“:l and the sene
'ounded outlet only Do not
;a_.se “e ectr cal noise “ Air
'~0 S6 'Ani'Cr '„0.8^
cccuments
CONNECTION OF THE EQUIPMENT
This equipment complies with Part 68 of tne FCC ru.es. On the rear panel of this equipment is a label tnat
contains, among other information, the FCC Registration Number and Ringer Equivalence Number (RENi for
this equipment. If requested, this informiation must be given to the telephone company. This equipmient m.ay
not be used on coin service provided by tne telephone company. Connection to party lines is subject to state
tariffs
II
fi CASE OF EQUIPMENT MALFUNCTION
Should any Tialfunction occur which cannot be corrected by the procedures described in the User's Guide,
disconnect the equipment from the telephone line or unplug the power cord. The telephone line should not be
rf'(.:onnected or the power cord plugged in until the problem is completely resolved. Users should contact
Canon-authorized service facilities for servicing of equipment. Information regarding authorized service facility
locations can be obtained by calling the Canon Computer Systems Customer Care Center
CANON COMPUTER SYSTEMS CUSTOMER CARE CENTER
1-800-423-2366
SEVEN DAYS A WEEK, 6 AM TO 12 MIDNIGHT EST, EXCEPT HOLIDAYS
RIGHTS OF THE TELEPHONE COMPANY
Should the eoLiipmient cause harm to the telephone network, the telephone company may temporarily
disconnect service The telephone company also retains the right to make changes In facilities and services
winch IT,ay adect Ihe operation ot this equipment When such changes are necessary, the telephone company
s reouired to give adequate prior notioe to the user.
WARNING
D(j rio: mare any cltanges or moditications to the equipment unless otherwise specified in the manual. If such
changes or modifioations should be made, you could be required to stop operation of the equipment.
No'e ft ,s eouipment has been tested and found to comply with the llmiits for a Class B digital device
Dursuar.: tc Part 15 ot the FCC Rules. These limits are designed to provide reasonable protection against
ha-mm viterrerence m a residential installation. This equipment generates, uses and can radiate radio
’requervsy energy and, 1 not installed and used in accordance with the instructions, may cause harmful
nterfe'Ci'Ct- to radio comriiunications.
fnere IS no guarantee that interference will not occur in a particular installation. If this equipment
does'ca
equ'Pmi
measuri-
ise ''armfi,l interference to radio or television reception, which can be determined by turning the
■■'t o‘* ano on the user s encouraged to try to correct the interference by one ot the following
rr ■v ncloca’e the receiving antenna,
5V 'I'e ‘eoaration between the equipment and receiver
.0 pv.- ecsipment ic'c,' air outlet on a circuit different from that to which the receiver is connected.
•
....
.........
......—
..........
red radio/TV technician for help
1 Act of 1991 makes it unlawful for any person to use a computer or other
age via a telephone fax machine unless such message clearly contains in
I' V'L. tsu O'- oot'.oii'i oi each transmitted page or on the first page of the transmission, the date and
0 ai'i Identification of the business or other entity, or other individual sending the message and
sem .
Uar via,
umber of the sending machine or such business, other entity, or individual.
-der
am tnis information into your fax machine, you should complete Registering your number and
to r.)i V
I 'UUr-
III
Important Safety Instructions
1 Read these safety instructions and refer to them later if you have any quesfions.
2 Follow all warnings and instructions marked on the FAXPHONE B540/550,
3 Place the FAXPHONE on a level surfaoe. Do not place it on an unstable cart, stand, or table If the
FAXPHONE B540/550 falls, serious damage could oocur,
4 Do not use the FAXPHONE B540/550 near water,
5 Slots and openings on the oabinet and on the baek or bottom are provided for ventilation. To ensure
reliable operation of the FAXPHONE B540/550 and to protect it from overheating, do not block or cover
these openings. Do not biook the openings by placing the unit on a bed, sofa, rug, or other similar
surface, or near a radiator or heat register. Do not place the FAXPHONE B540/550 in a closet or builtun
nstallation unless proper ventilation is provided
6 Operate the FAXPHONE B540/550 only from the type of power source indicated on the unit s label. It you
are not sure of the type of power available, consult your dealer or local power company
7 The FAXPHONE B540/550 is equipped with a 3-prong, grounding-type plug: the plug has a third
(grounding) pin. This plug will only fit into a grounding-type outlet. This is a safety teature If you are
unable to insert the plug into your outlet, contact an electrician to replace your outlet (do not use a 3-to-2
adapter). Do not defeat the safety purpose of the grounding-type plug,
8 Do not allow anything to rest on the power cord, and do not locate the FAXPHONE B540/550 where the
cord will be walked on,
9 If you use an extension cord with the FAXPHONE B540/550, make sure that the total of fhe ampere
ratings on the products plugged into the extension cord does not exceed the extension cord ampere
rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed the
current amperage of the oircuit breaker
to Do not push objects of any kind into fhe slots or openings on the cabinet as they may touch dangerous
voltage points or short out parts, which could result in a risk of fire or electric shock
11 Do not spill liquid of any kind on the FAXPHONE B540/550, If you spill liquid or If any substance falls into
the unit, immediately unplug the FAXPHONE B540/550, Call your Canon Authorized Service Facility
(ASF),
12 Unplug the FAXPHONE B540/550 from the wall outlet before cleaning. See pg,100, 101, for details,
13 Exoept as exoiained elsewhere in this manual, do not attempt to service the FAXPHONE B540/550
yourself. Opening and removing interior covers may expose you to dangerous voltage points or other
risks. Refer all servicing to a Canon Authorized Service Facility (ASF),
14 Unplug this product from the wail outlet and refer servicing to qualified service personnel under the
following conditions,
• When the power cord or plug is damage or frayed,
• If liquid has been spilled into the unit,
• if the FAXPHONE B540/550 has been exposed to rain or water
• If the FAXPHONE B540/550 does not operate normally when you have followed the operating instruc
tions, Adjust only those controls that are covered by the operating instructions in this manual
improper adjustment of other controls may result in damage and many require extensive worx by a
qualified technician to restore the product to normal operation
• If the FAXPHONE B540/550 has been dropped or the cabinet has been damaged
• If the FAXPHONE B540/550 exhibits a distinct change in performance, indicating a need for service
You must register your fax number, your name or company namie, and the date and time in the FAXPHONE
B540/550 before you use it
This IS required by the ECO rules governing the use of tax equipment. See pg, 37, 38, for details
IV
Jsers in Canada
PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT
A. Location
Supply a suitable table, cabinet, or desk. See specifications (pg,113) for unit’s dimensions and weight,
B. Order Information
1, Provide only a single line to touch-tone or rotary telephone set terminated with a standard 4-pin
modular phone plug, (Touch-tone is recommended if available in your area,)
2, Order an RJ11-C modular jack (USOC code), which should be installed by the phone company. If
the RJ11 -C lack is not present, installation cannot occur,
3, Order a normal business line from your telephone company’s business representative. The line
should be a regular voice grade line or equivalent. Use one line per unit.
DDD (DIRECT DISTANCE DIAL) LINE
or
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IE YOU
COMMUNICATE OVERSEAS
NOTE:
Canon recommends an individual line following industry standards [e.g,, the 2500 (Touch tone)
or 500 (Rotary/Puise Dial) telephones], A dedicated extension off a PBX unit without “Camp
On' signals is also permissible with a FAX unit. Key telephone systems are not recommended
because they send non-standard signals to individual telephones for ringing and special
codes, which may cause a FAX error
C. Power Requirements
The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be
nuependent fromi copiers, heaters, air conditioners, or any electric equipment that is thermostatically
controlled The mted value is 120 volts and 15 amperes. The RJ11-C modular jack should be relatively
close to the power outlet to facilitate installation
NOTICE
Tne Inoustry Canada label identifies certified equipment. This certification means that the equipment meets
ertain telecommunicatmns networks protective, operational and safety requirements. The Department does
ot guarantee the equiomen' will operate to the user s satisfaction.
Before installing this equipmipiit. users should ensure that it is permissible to be connected to the facilities ot
rne local telecomimiunicatioi's comoany The equipment must also be installed using an acceptable method of
connection In some cases the comoany's Inside wiring associated with a single line individual service may
be extended by means o‘ a certTied connector assembly (telephone extension cord). The customer should be
aware tnat compliance W'th ne abcve ccnditions may not prevent degradation of service in some situations.
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be
connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop
may consist of any combination of devices sub|ect only to the requirements that the total of the Load Numbers
of ai! the devices does not exceed 100.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated
bv tne supplier Any repairs or alterations made by the user to this equipment, or equipment malfunctions,
may give tne telecommunicaticns cempany cause to request the user to disconnect the equipment
nformation regarding authorized service facility locations can be obtained by calling Canon Canada below.
CANON CANADA
1-800-263-1121
24 HOURS A DAY, 7 DAYS A WEEK
Users snould ensure for their own protection that the electrical ground connections power utility, telephone
fees and internal metallic water pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the appropriate electric
nspect^on authority, or electrician, as appropriate.
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set
i';ut in the Radio interference Regulations of fhe Canadian Department of Communications.
Precautions
General
Макс sure the place where you set up the FAXPHONE satisfies the follow ing condi
tions:
• Use the FAXPHONE only w ithin the
following ranges of temperature and
humidity.
Ambient temperature:
5()°F to 90.5'F ( I ()°C to 32.5T)
Ambient humidity:
lOU to SOU RH (no condensation)
Keep your FAXPHONE out of direct
sunlight, as this can damage the unit.
Do not lift the FAXPHONE by the
handset cradle (FAXPHONE B550
onivl.
Do not lift the FAXPHONE by the
operation panel.
Hold the FAXPHONE as shown when
transporting it.
VI
Place the FAXPHONE on a level
surface.
Do not remove the BJ cartridge from
the printer until it has to be replaced
except when transporting the
FAXPHONE. If the cartridge print
head is removed and left unprotected, it
will dry out and you may not be able to
use it.
Do not install the FAXPHONE near devices which contain magnets or generate
magnetic fields.
Do not subject the FAXPHONE to strong physical shock or vibration.
Keep the FAXPHONE clean. Dust accumulation can prevent the FAXPHONE from
opertiting properly.
Before you transport your FAXPHONE, make sure to remove the BJ cartridge, and
recov er the print head with the orange tape. After moving the FAXPHONE, reload
the BJ cartridse.
Precautions
Others
Here are some other general precautions when you are using the FAXPHONE or
working around it.
CAUTION
• Avoid installing your FAXPHONE in places exposed to direct sunlight, dust, vibra
tion. high temperature or humidity, or on unstable surfaces.
• To assure proper electrical contact, make sure the FAXPHONE is firmly plugged in.
• Never pull on the cord to unplug the FAXPHONE. Pull on the plug itself
WARNING
• Do not overload the electrical outlet where the FAXPHONE is plugged in.
• Never plug or unplug the FAXPHONE when your hands are wet.
• For your safety, unplug the FAXPHONE during electrical storms.
• If you have problems with the FAXPHONE (smoke, odd smells or
noises), immediately unplug the FAXPHONE from the outlet. Keep
the area around the outlet free from clutter so you can unplug the
FAXPHONE quickly in case of an emergency.
• Never use liquids or drink beverages around the FAXPHONE. Liq
uids spilled on the FAXPHONE can cause a fire or electrical shock. If
you accidentally spill a liquid on the FAXPHONE, unplug it immedi
ately and call your Canon service representative.
• To avoid electrical shock from exposed power points, never disas
semble the FAXPHONE. There are no parts or switches in the
FAXPHONE that require adjustment.
VII
Table of Contents
INTRODUCTION
1. SETTING UP
How to use this user's guide
Welcome
...............................................................................
Features................................................................................
Users in the U.S.A
.............................................................
Important safety instructions..........................................iv
Users in Canada.................................................................v
Precautions........................................................................vi
General...........................................................................................vi
Others............................................................................................vii
Unpacking
Removing the shipping materials....................................................3
..........................................................................
Assembling the FAXPHONE.............................................4
Attaching components.....................................................................4
Connecting the AC power cord.......................................................5
Loading the paper..............................................................6
Selecting the right kind of paper
Loading the paper...........................................................................6
Installing the BJ cartridge
BJ cartridge guidelines....................................................................8
Handling the BJ cartridge................................................................9
Installing the BJ cartridge..............................................................10
Connecting the phone line
Connecting to the wall jack
Connecting an extension phone or answering machine (optional).. 13
Setting the TEL LINE TYPE..........................................................14
.....................................................
................................................
.............................................
...........................................................
13
13
Setting up to receive faxes.............................................15
Selecting the receiving mode........................................................15
Receiving documents over a dedicated fax line
Receiving documents and telephone calls over a shared
Fax/Telephone line (FAX/TEL SWITCH)................................18
Receiving documents manually
....................................................
............................
16
20
Distinctive Ring Pattern Detection (DRPD) feature.... 21
Types of ring patterns...................................................................21
Turning on DRPD and assigning a setting to a ring pattern
How DRPD responds to calls
Communicating using the Distinctive Ring Pattern
Detection (DRPD) feature.......................................................24
.......................................................
..........
22
24
i
2
6
8
2. PREPARING
TO USE YOUR
FAXPHONE
VIII
Main components of the FAXPHONE
Front view......................................................................................28
Rear view......................................................................................29
.............................
FAXPHONE controls — the Operation Panel................30
Registering your name and number
Moving through the main menus
Entering a number
Entering a name............................................................................34
Personalizing your FAXPHDNE......................................................35
Registering the date and time.........................................................36
Registering your telephone number and name
........................................................................
....................................................
...............................
33
..............................
28
32
32
37
3. MAKING
COPIES
4. SENDING
FAXES
Table of Contente
Registering One-touch Speed Dialing numbers
and names...................................................................39
Registering Coded Speed Dialing numbers
and names
Registering Group Dialing numbers and names
Registering a Group Dialing number
Changing a Group Dialing number
Printing the help list........................................................46
Printing the help list.......................................................................46
Preparing documents......................................................48
Types of documents you can scan................................................48
Loading the document
Copying documents........................................................51
Preparing to send a document.......................................54
Setting the resolution and density.................................................54
Sending methods
Dialing methods
Sending documents
Manual sending.............................................................................56
Direct sending...............................................................................56
Automatic dialing...........................................................................57
Directory dialing
Memory sending............................................................................59
Cancelling sending........................................................................60
Redialing.......................................................................................60
Messages displayed during sending
Clearing document jams (ejecting a document from the ADF)
Delayed sending..............................................................63
Sending other documents while the FAXPHONE is set
for Delayed sending
Cancelling Delayed sending
Sequential broadcasting.................................................66
Sending a document to more than one location
Sending a document using Group Dialing
..................................................................
..................................................................
..........................................................................
............................................................................
........................................................
............................................................................
...............................................................
.........................................................
..........
............................................
...............................................
............................................
......
...........................
....................................
41
42
42
44
49
55
55
56
58
61
62
64
65
66
67
5. RECEIVING
FAXES
Receiving documents
Receiving documents manually
Receiving documents automatically over a dedicated fax line
Receiving both documents and telephone calls automatically
Receiving documents in memory..................................................72
Printing documents in memory
Restricting incoming documents...................................................73
Receiving while registering, copying or printing............................73
.....................................................
....................................................
.....................................................
Requesting a document from another fax
(Polling reception)......................................................74
Registering a polling ID.................................................................74
Requesting anotherfaxto send a document
..................................
.......
.......
70
70
71
71
73
75
IX
6. TELEPHONE,
EXTENSION
PHONE,
ANSWERING
MACHINES
7. SETTINGS
AND ACTIVITY
REPORTS
Table of Contents
Using the FAXPHONE as a telephone...........................78
Making telephone calls
Receiving a document manually using the extension phone
Using the FAXPHONE with an answering machine .. 79
Recording the outgoing message
Adjusting the FAXPHONE different types of answering machine ..80
User menu settings.........................................................82
Settings.............................................................................85
Howto change a setting
Activity reports................................................................91
Howto print a report......................................................................91
Activity management report
One-touch Speed Dialing list
Coded Speed Dialing list...............................................................93
Group Dialing list...........................................................................93
User's Data list..............................................................................94
Activity report (Sending)................................................................94
Activity report (Receiving)
Multi-activity report........................................................................95
Memory clear list...........................................................................96
.................................................................
.................................................
................................................................
..........................................................
........................................................
.............................................................
.........
78
78
79
85
92
92
95
Paper Jams.......................................................................98
8. SOLUTIONS
TO COMMON
PROBLEMS
Automatic Document Feeder (ADF) jams
Recording paper jams...................................................................99
Periodic care..................................................................100
Cleaning the FAXPHONE exterior..............................................100
Cleaning the glass scanning window..........................................100
Cleaning the printer area............................................................101
Cleaning the BJ cartridge print head
Replacing the BJ cartridge..........................................................103
Troubleshooting.............................................................104
Print quality problems...................................................108
Error codes, messages and solutions
In case of a power failure
During a power failure.................................................................112
Memory backup function.............................................................112
.............................................
.....................................
..........................................
........................
102
109
112
Specifications......................................................................................................113
Appendix.............................................................................................................. 115
Document sizes.......................................................................................................................................115
What happens when the FAX/TEL switch is ON.....................................................................................116
Glossary............................................................................................................... 117
Index......................................................................................................................121
98
SETTING UP
Unpacking
Removing the shipping materials....................................................3
Assembling the FAXPHONE
Attaching components.....................................................................4
Connecting the AC power cord
..........................................................................
.............................................
.......................................................
Loading the paper..............................................................6
Selecting the right kind of paper
Loading the paper
...........................................................................
Installing the BJ cartridge
BJ cartridge guidelines....................................................................8
Handling the BJ cartridge................................................................9
Installing the BJ cartridge..............................................................10
Connecting the phone line
Connecting to the wall jack
Connecting an extension phone or answering machine (optional).. 13
Setting the TEL LINE TYPE..........................................................14
Setting up to receive faxes
Selecting the receiving mode........................................................15
Receiving documents over a dedicated fax line
Receiving documents and telephone calls over a shared
Eax/Telephone line (EAX/TEL SWITCH)
Receiving documents manually
.....................................................
................................................
.............................................
...........................................................
.............................................
...........................
...............................
....................................................
13
15
Distinctive Ring Pattern Detection (DRPD) feature.... 21
Types of ring patterns...................................................................21
Turning on DRPD and assigning a setting to a ring pattern
How DRPD responds to calls........................................................24
Communicating using the Distinctive Ring Pattern
Detection (DRPD) feature.......................................................24
.........
2
4
5
6
6
8
13
16
18
20
22
Unpacking
As you unpack the FAXPHONE, save the carton and packing material in case you want to move or ship the unit
in the future.
Carefully remove all items from the box.
I It is best to have someone hold the box while you lift the FAXPHONE and its pro
tective packaging out of the carton.
Documentation
and Faceplate
ir any of these items are damaged or missing, notify your Canon dealer immediately.
I Be sure to fill out your Registration eard and send it to Canon U.S.A. .Also, save your
sales receipt for proof of purchase.
Unpacking
Removing the shipping materials
Remove the shipping materials as shown below.
Assembling the FAXPHONE
To see how the FAXPHONE looks fully assembled, see Main components of the
FAXPHONE, pg.28.
Attaching components
■ Paper Output Tray
Place the FAXPHONE in front of you on a
7
flat surface. Lay the paper output tray in
front of the FAXPHONE.
o Slidethetray under the FAXPHONE until
the tray is completely inserted.
Press firmly on the end of the tray so that
the plastic tabs fit under the front of the
FAXPHONE.
■ Handset (FAXPHONE B550 only)
4 Attach the handset cradle. o Connect the handset's modular jack to the
* ^ handset jack on the FAXPHONE.
Assembling the FAXPHONE
■ Paper Tray
Make sure the paper lever is in the position
shown. Then, place the paper tray into the
FAXPHONE, making sure the two knohs fit in
the appropriate slots in the FAXPHONE.
■ Paper Tray Cover
Place the paper tray cover over the paper tray,
making sure the two tabs fit in the appropriate
slots in the FAXPHONE.
Fit the 4 tabs of the faceplate into the correspond
ing slots around the One-touch button area.
This symbol indicates the use of a function
(envelope printing) that is not available with this
model.
Connecting the AC power cord
Plug the FAXPHONE into a 120 volt AC 60 Hz three-w'ire grounded outlet
Plug the powei
y Plug the power cord connector into the
rear of the unit.
Plug the other end of the power cord into
2
There is no power switch on the FAXPHONE.
The power is on as long as the FAXPHONE is
plugged in.
a properly grounded AC outlet (threeprong outlet).
Loading the paper
Selecting the right kind of paper
The quality of the paper you use affects the print quality of the FAXPHONE. Using
paper that meets the following specifications will ensure the best possible printing
results.
Quality Use plain bond, typewriter quality without curls, folds, or rough edges.
Weight 17-24 lbs (64 g/m- - 90 g/m’)
Thickness 0.003"- 0.005" (0.08 mm - 0.12 mm)
Storage
Si/e Letter. A4. Legal
64°F to 75=F (I8=C to 24°C) 407/ to 6097 relative humidity.
Test the plain bond paper you intend to use first to make sure printing
results are satisfactory.
Do not use punched or colored paper.
Do not use glossy paper.
Ink drying time will vary depending on the type of paper.
Using other than the above paper may cause jamming and/or blurred
print.
■ Setting the paper size
The paper si/.e setting determines the size of the recording paper in the paper tray. The
factory setting is letter size. If you want to use a paper size other than letter, you
must change the PAPER SIZE setting. See EAX PRINTER, pg.90.
Loading the paper
y Remove the paper tray cover.
Fan a small stack of up to 100 sheets (up
to 0.4" (10 mm) thick). Tap the edge of the
stack on a flat surface to even the stack.
Loading the paper
Line up the right edge of the stack of
paper against the right edge of the paper
tray and insert it halfway into the paper
tray.
Complete inserting the Stack of paper into ^ Replace the paper tray cover,
5
the naner trav until it stons. ^
Holding the stack of paper, squeeze and
4
slide the paper guide until it touches the
left edge of the stack of paper.
Make sure the stack of paper does not exceed the
paper limit mark on the right side of the feeder.
.Make sure the stack of the paper is flat, held upright and aligned
with the left paper guide.
The top edge of the stack docs not need to be even.
Installing the BJ cartridge
The first time you set up the FAXPHONE, you have to install the BX-3 BJ FAX
cartridge before you can begin receiving and copying documents.
BJ cartridge guidelines
Use only the Canon BX-3 BJ FAX cartridge with the FAXPHONE B540/550.
By enabling the INKSAVER mode, ink consumption can be decreased by as much as
fifty percent, resulting in a longer effective cartridge life.
The actual amount of ink that you use will vary depending on the print density of a
page. If the majority of your printed output is graphics, you may need to change the
ink cartridge more often than when you are receiving or copying text only.
You may need to replace the BJ cartridge when either of the following conditions
exist:
I Your printed output is not crisp and clear, and there are gaps in the characters (miss
ing dots) even after you have cleaned the print head once or twice and you have
removed and reinstalled the BJ cartridge.
I You have been using the BJ cartridge for over one year.
To ensure optimum print quality. Canon recommends the use of the
cartridges designated by Canon. Canon accepts no liability or responsi
bility for damages caused by the use of any cartridge other than those
designated by Canon.
Canon makes numerous ink cartridges; the BX-3 BJ FAX cartridge is
the onlv one designed to be used with the FAXPHONE B540/3S0.
8
Installing the BJ cartridge
Handling the BJ cartridge
Ll';i\ c the BJ ctirlndge in its packaging until you are ready to use it to prevent it from
drvinu out.
Store BJ cartridges out of the reach of children, the ink contains isopropyl alcohol
(i7-d30.
• Replace the B,| cartridge after one year of use or if the print is not clear or is
missing, even after trying five successive head cleanings.
• Never remove the BJ cartridge unless you are going to replace it. When left
exposed, the cartridge print head dries out. making it unusable.
Do not touch the print head area on the
BJ cartridge. Ink may leak out and
cause stains.
B
Never shake the BJ cartridge, especially
alter removing the protective tape from
the print head.
If spilled, the ink is v ery difficult to clean. Therefore, always follow the above precau
tions and carefullv handle the BJ cartridge.
Installing the BJ cartridge
Open the front cover of the FAXPHONE.
^ Remove the print head cap from the BJ
cartridge.
Raise the green cartridge release lever up.
Make sure the paper thickness lever is set to the
paper position (left position).
yf Pull off the protective orange tape.
10
Installing the BJ cartridge
Insert the BJ cartridge. Align the slot in
5
the cartridge with the yellow post in the
FAXPHONE.
The yellow post (BJ cartridge guide) should he
\ isible through the slot. The BJ cartridge tilts
slightly to the left in the loaded position.
Close the front cover of the FAXPHONE.
^ Lower the cartridge release lever down
^ until you hear a click to lock the cartridge
in place.
I Make sure the arm on the cartridge release
lever aligns with the marking on the BJ
cartridge.
I If the lever movement is not smooth, release
the cartridge and reload it.
11
The FAXPHONE automatically prints a test page.
8
The FAXPHONE prints a test page every time you insert a BJ cartridge.
The test priiitoLil should look like the printout as shown above when the BJ
cartridge is properly installed.
12
If the printout has white streaks as shown above, try cleaning the print head,
sec Cleaning the BJ cartridge print head, pg, 102.
It the problem continues after cleaning, try reinstalling the BJ cartridge.
You cun turn off automatic test printing by changing the AUTO TE.ST PRINT set
ting, see SYSTEM SETTINGS. pg.90.
Connecting the phone line
Connecting to the wall jack
You need an RJI I C type (modular) wall jack to connect the FAXPHONE to the tele
phone system. Contact your local telephone company to install this type of jack if you
do not have one.
Connect one end of the supplied telephone line to the jack marked
on the rear of the FAXPHONE.
^ Connect the other end of the line to your wall telephone jack.
_____________
Connecting an extension phone or answering
machine (optional)
^nnect an extension phone or answering machine to the jack marked
® on the rear of the FAXPHONE.
I If you connect tin answering machine, refer to Using the FAXPHONE with an an
swering machine. pg.7Q.
____________________________
13
Setting the TEL LINE TYPE
Your FAXPHONE is factory set to work with touch tone telephone lines. If you have
a pulse line, you will need to change the telephone line setting as follows.
_____________
7 Press [FUNCTION],
Wait a second, for TEL REGISTRATION to appear.
2 Use [<] or [>] to select USER SEHINGS.
Press [START/COPY],
3 Use [<] or [>] to select TEL LINE TYPE.
Press [START/COPY].
FUNCTION
SELECT MENU
1s®cr.
TEL REGISTRATION
USER SETTINGS
TOUCH TONE
14
Use [<] or [>] to select ROTARY PULSE.
ROTARY PULSE
Press [START/COPY].
Press [STOP] to finish.
Setting up to receive faxes
Selecting the receiving mode
Before you set up the receiving mode on your FAXPHONE, you should determine
how vour FAXPHONFi is to be used.
____________
I Are vou able to dedicate the use of one telephone line to the FAXPHONE only to
reccix e document transmissions from another fax'.’
I Do you want to use the FAXPHONE occasionally as a telephone and let the
FAXPHONE receive documents automatically and ring only for telephone calls'.’
I Do you want to depend on the EAXPHONE as a telephone and answer every call
yourself, even when the call may be from another fax'.’
I Can y ou use the Distinctive Ring Pattern (DRP) service offered by your telephone
company to have separate numbers for telephone and fax using the same telephone
line'.’
How you answer these questions will determine which receiving method you choose
below. If you are not satisfied with the method you select, you can change it at any
'ime.
■ Automatic receiving (See pg.16)
If you have two phone lines in your office, you probably plan to use one line for the
FAXPHONE and the other line for your telephone.
In this case, use automatic receiving for your EAXPHONE with its own dedicated
telephone line that you do not intend to use for telephone voice communication. Your
FAXPHONE automatically receives the incoming fax.
■ AUTO FAX/TEL switchover (See pg.18)
If you have one phone line in your office you probably intend to use your FAXPHONE
for both fax and telephone communication.
In this case, use the AUTO FAX/TEl, switchover. This arrangement is economical
because the same line can serve both fax and telephone communication. If the incom
ing call is from another fax, your EAXPHONE will quietly receive the document with
out ringing. If the call is from a person, your FAXPHONE will ring to alert you to pick
up the handset and answer the call. This is the factory setting.
■ Manual receiving (See pg.20)
Use manual receiv ing if you frequently use the telephone and you want to answer the
telephone every time it rings. The FAXPHONE w ill ring for every incoming call from
other fax units and telephones. When you answer a call from a fax, you will hear a
slow beep. After you hear a slow beep, you have to press |START/COPY] on your
FAXPHONE and hang up the handset to receive the document.
15
■ Using the Distinctive Ring Pattern Detection (DRPD) feature
(See pg.21)
Use the DRPD feature if you subscribe to a DRP service offered by your telephone
company. The DRP service allows you to have two or more telephone numbers as
signed to a single telephone line. You can then use the DRPD feature on your
FAXPHONE to automatically receive faxes in response to one phone number and ring
in response to the other phone number by detecting the different ring pattern.
Receiving documents over a dedicated fax line
The FAXPHONE is set up at the factory for both fax transmission and telephone calls.
If you have a dedicated fax line, you need to set the FAXPHONE for dedicated rcceiv-
■ Setting up the FAXPHONE for dedicated receiving
When you set the FAXPHONE for dedicated receiving, the unit picks up each call and
automatically treats the call as a fax transmission.
The FAXPHONE cannot receive automatically if you are making copies, printing re
ports. or registering information. .See pg.73.
If you have a separate phone line for your FAXPHONE, follow these steps;
1 Press [FUNCTION].
Wait a second for TEL REGISTRATION to appear.
2 Use [<] or [>] to select RX SETTINGS.
Press [START/COPY].
3 Use [<] or [>] to select FAX/TEL SWITCH.
■w
Press [START/COPY].
16
FUNCTION
SELECT MENU
Isec.
TEL REGISTRATION
RX SETTINGS
START/COPY
ECM RX
FAX/TEL SWITCH
START/COPY
ON
Setting up to receive faxes
Use [<] or [>] to select OFF.
Press [START/COPY],
< >
START/COPY
Press [STOP] to finish registration.
Press [ANS HOOK UP/MANUAL] until no icon
appears on the display.
Make sure the ANS HOOK UP(^) and the
MANUAL ( ) icons are not displayed on the LCD.
ANS HOOK UP
MANUAL
■ Receiving documents automatically over a dedicated fax line
When the FAXPHONE is set to receive over a dedicated line, it automatically receives
documents whenever a call comes over the fa.x line.
OFF
DATA ENTRY OK
INCOMING RING
The FAXPHONE cannot receive automatically if you are making copies, printing re
ports. or registering information. See pg.7.T
Make sure the FAXPHONE is set to receive over a dedicated fax line.
Press [ANS HOOK UP/MANUAL] until no icon appears.
Make sure the ANS HOOK UP ) and the MANUAL () icons are not
displayed on the LCD.
The FAXPHONE assumes all incoming calls are from another fax machine sending a
document. It receives the documents automaticallv.
17
Receiving documents and telephone calls over a shared Fax/Telephone line
(FAX/TEL SWITCH)
If you have only one phone liiie in your ottiec. you can set up the f-AXPHONh to
receive both documents and telephone calls.
______________________________
■ Setting up the FAXPHONE for a shared line
The FAXPHONE is set up at the factory for a shared line. You only need to follow
this procedure if you have changed the factory settings.
Press [FUNCTION].
W;iit a second for THE REGISTR.ATION to appear.
FUNCTION
2 Use [<] or [>] to select RX SETTINGS.
Press [START/COPY],
START/COPY
SELECT MENU
TEL REGISTRATION
RX SETTINGS
ECM RX
3 Use [<] or [>] to select FAX/TEL SWITCH.
Press [START/COPY],
18
FAX/iEL SWITCH
START/COPY
OFF
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