Canon Mf5950dw, 4838B010AA User Manual

Basic Operation Guide

Quick View- Perform Useful Tasks

Next
Page

Network Setting Procedure
Security Functions
Searching in Detail

See the e-Manual.

User Software CD-ROM

1

2
3

4

5
6

7
8
9

Before Using the Machine

Document and Paper Handling

Copying

Printing from a Computer

Regi st er in g De st in at io ns
in t he Ad dr es s Bo ok

Using the Fax Functions

Using the Scan Functions

Maintenance

Tro u b l e s h o o t i n g

P.1-1

P.2-1

P.3-1

P.4-1

P.5-1

P.6-1

P.7-1

P.8-1

P.9-1

Searching the Installation and
Connection Procedure

See the Starter Guide.

Be sure to read the manual before using
the machine.
Keep the manual for future reference.

10

11

Reg i ste r ing /
Set t ing the Va rio u s F u nct i ons

Appendix

P.

10

-1

P.11-1

Quick View- Perform Useful Tasks

Copy

Print Fax Scan

Network Settings & Remote UI

There are a variety of copy functions that are explained in later pages of this manual as well as in the e-Manual. You
can enlarge or reduce copies as well as copy multiple documents onto one sheet. Additionally, you can erase the
background of the document or adjust the density and image quality before copying.

Below is a quick overview of highlighted copy features that you can utilize in your everyday use.

Adjusting the Image Quality According to the Document

Image Quality Adjustment

You can adjust the image quality according to the types of
documents.
A correct selection is necessary for the optimal
reproduction of the document.

<Text/Photo> <Photo> <Text>

Sharpness Adjustment

You can emphasize the outline of the image in the
document or decrease the contrast.

Density Adjustment

You can adjust the density of copies according to the
document.

<Light> <Dark>

Background Adjustment

You can copy with the background color of the document
erased.
You can also adjust the background for each color.

For details, see "Copying" from p. 3-1.

Set ＜−＞ Set ＜＋＞

Various Copy Functions

Enlarged/Reduced Copies Reduced Layout

You can enlarge or reduce standard size documents to copy
on standard size paper or specify the copy ratio in
percentage.

2-Sided Copying

You can copy 1-sided documents on both sides of paper.

Collating

You can sort copies into sets arranged in page order.

You can reduce multiple documents to copy them onto one
sheet.

2 on 1

4 on 1

For details, see "Copying" from p. 3-1.

1

1

1

2

3

1

2

2

1

3

2

1

2

3

2

3

3

3

1

2

3

You can make a copy of a 2-sided card onto one side of
paper.

ii

Copying ID Card

Quick View- Perform Useful Tasks

Copy Print Fax Scan

There are a variety of print functions that are explained in later pages of this manual as well as in the e-Manual. You
can enlarge or reduce documents, print multiple-page data onto one sheet, and perform 2-sided printing. Also you
can print from a USB memory connected to the machine as well as from a computer.

Below is a quick overview of highlighted print features that you can utilize in your everyday use.

Printing documents from a computer

Various Printing Functions

Enlarged/Reduced Printing

You can enlarge or reduce standard size documents to
copy on standard size paper or specify the copy ratio in
percentage.

2-Sided Printing

You can print on both sides of paper.

For details, see "Printing from a Computer" from p. 4-1.

Reduced Layout

You can reduce multiple documents to print them onto one
sheet.

Network Settings & Remote UI

Miscellaneous Printing Functions

Booklet Printing

Booklet printing allows you to make a booklet by folding
printouts in half.

Poster Printing

You can magnify and divide a single page image to print it out
on multiple sheets of paper. You can make one large poster
by joining these printouts together.

Printing documents from a USB memory (Media printing)

Watermark Printing

You can superimpose watermarks (such as [COPY] and
[DRAFT]) over the documents created by an application.

Displaying a Preview before Printing

You can check the printout result on a computer display.

Selecting a "Profile"

Some printer driver settings are provided as "Profiles"
beforehand.
You can perform printing which suits your needs only by
selecting a "Profile."

For details, see "Printing" in the e-Manual.

You can directly print the data loaded into the USB memory which has been connected to the machine.

Data

Print

iii

Quick View- Perform Useful Tasks

Copy Print Fax Scan

There are a variety of fax functions that are explained in later pages of this manual as well as in the e-Manual. The
machine is also equipped with the PC Fax function which can send a document from a computer directly, which
reduces paper costs.

Below is a quick overview of highlighted fax features that you can utilize in your everyday use.

Sending a Document Directly from a Computer (PC Fax)

You can send a document or image created in an application
as a fax directly using the fax driver from a computer on a
network. Because you do not need to print the document, you
can reduce the paper cost as well as send a clear document
which has little dirt or blur.

* Youneedtoinstallthefaxdriverinacomputer.

* IfyouareaMacintoshuser,seethefollowing.

 •ToinstalltheFaxDriver
  →StarterGuideorMacFaxDriverInstallationGuide

 •Toviewhowtouseeachfunction
  →FaxDriver’sHelp

 ToviewhowtodisplaytheMacFaxDriverInstallationGuideorFax

Driver’sHelp,see“ForMacintoshUsers”(→P.11-4)

You can import the address book using the fax driver,
enabling you to send a fax to a destination easily without
mistakes.
You can also create a cover sheet for when sending a fax.

For details, see "Fax" in the e-Manual.

Network Settings & Remote UI

Data is created

in a computer

Send

Forwarding the Received Fax

You can forward received faxes stored in the
memory to a specified destination.

Registering Destinations in the Address Book

By registering destinations for sending faxes
beforehand, you can save many steps to enter
the destinations when sending the documents.

Fax driver screen

For details, see "Using the Fax Functions" from p. 6-1.

Received Fax Forward

For details, see "Registering Destinations in the Address Book" from p. 5-1.

One-touch keys
Coded dialing
Group dialing

iv

Quick View- Perform Useful Tasks

Copy Print Fax Scan

Various Sending/Receiving Functions

Various Sending Functions

Various Methods for Specifying a Destination

You can register fax destinations in the address book. You can
specify the destinations using various methods, enabling you to
send documents quickly and easily.

Destination search

A A A AA

B B B BB

C C C CC

One-touch keys

By registering destinations in one-touch keys, you can specify
a destination in one step.
You can register up to 4 destinations in one-touch keys.

Network Settings & Remote UI

For details, see "Using the Fax Functions" from p. 6-1.

Destination Group

You can combine multiple destinations and register them as a
group.
Up to 50 destinations can be combined.

A A AA
BBB B
CCCC

Specifying from the sending history

The previous setting

The second previous setting

The third previous setting

A A A

Sequential broadcast

Coded dialing

Because you can register up to 100 destinations under coded
dial codes, you can register destinations which cannot be
registered under one-touch keys.
If you forget the coded dial codes, you can specify the
destination by searching it in the address book.

# # #
Dial Code

BBB

By scanning a document once, you can send the same
document to multiple destinations.

Various Receiving Functions

Receiving in the Memory Remote Receiving

Received documents are normally printed immediately.
However, you can store the documents temporarily in the
memory without printing.
You can print the stored documents at any time. If you do not
need them, you can delete them, saving paper to be used.

If an external telephone is connected, you can switch to the
fax receiving mode immediately by dialing the ID number for
fax receiving using the dial buttons of the telephone during a
phone call.

A A A
C C C

M M M

S S S

v

Quick View- Perform Useful Tasks

Copy Print Fax Scan

There are a variety of scan functions that are explained in later pages of this manual as well as in the e-Manual. You
can easily save scanned documents into your computer or a USB memory, and also send them to your e-mail
application or a file server directly from the machine.

Below is a quick overview of highlighted scan features that you can utilize in your everyday use.

Network Settings & Remote UI

Saving in a Computer

Therearetwomethodsforsavingscanneddocumentsinacomputer.

Saving the Documents Using the Operation Panel of the Machine

You can easily save scanned documents in a computer only by
operating the operation panel of the machine.
Various scanning settings have been prepared for your purposes.
Therefore, you can create a "Searchable PDF*" file, which can be used
for text retrieval or as text data, without specifying special settings.

* If you are using Macintosh, you may not create "Searchable PDF."

Saving the Documents Using Operations from a Computer

Scanning with the MF Toolbox*

Scanning is performed by operating the software
supplied with the machine.

* MF Toolbox for Macintosh and MF Toolbox for Windows

may be different in some features.

For details, see the Scanner Driver Guide.

Scanning from an Application

Scanning is performed using
your application.
This allows you to open the
scanned data as is in your
application.

Scanning with the WIA Driver (Windows XP/Vista/7 Only)

Scanning is performed using the driver system supplied with
Windows operating systems.
There are various scanning methods.

・

Scanning from the [Scanner and Camera Wizard] dialog box

・

Scanning from the [Windows Fax and Scan] dialog box

・Scanning from Windows Photo Gallery
・Scanning from an Application

For details, see "Using the Scan Functions" from p. 7-1.

Documents

1

2

For details, see "Scan" in the e-Manual.

2 3

Data

Data

1

3

Documents

vi

Saving in a USB Memory

You can save scanned documents in a
USB memory connected to the
machine.

Emailing scanned documents

You can send scanned documents to
your e-mail application.

Documents

Sending scanned documents to a file server

You can send scanned documents to a
file server.

For details, see "Using the Scan Functions" from p. 7-1.

Documents

For details, see "Using the Scan Functions" from p. 7-1.

For details, see "Using the Scan Functions" from p. 7-1.

Documents

Data

+

Data E-mail

Data File server

Quick View- Perform Useful Tasks

Copy Print Fax Scan

Network Settings & Remote UI

There are a variety of network settings that are explained in the e-Manual. Since the machine has a built-in network
board, you can print, fax, and scan from a computer via a network. You can also perform efficient management by
configuring the machine using the Remote UI. If you use the MF5950dw, you can connect to the network using the
wireless LAN.

Below is a quick overview of highlighted network settings that you can utilize in your everyday use.

Various Network Settings

Basic Network Settings

Setting the IP address (IPv4)

- IP address

- Subnet mask

- Gateway address

As needed

Setting the IP address (IPv6)

Configuration for communicating

For details, see "Network Settings" in the e-Manual.

with a computer

Configuring the machine Communication mode/

- LPD, RAW, WSD

As needed

Configuring a computer

- Port settings

- Sharing settings for the printer

Miscellaneous Settings

Communication speed

Waiting time for connection

DNS

WINS server

Security Settings

Administration Settings

System administrator settings

- Manager ID/PIN

Device information

- Device name/Installation site

Dept. ID management

- Department ID/PIN/
Function restriction

- Unknown ID job management

Remote UI On/Off

Configuring Using the Remote UI

Remote UI Functions

Checking the status and information
of the machine

Job Management

Preferences

Function settings

System settings

Address book management

How to start the Remote UI

Start the web browser.

1

Enter "http://<the IP address of the

2

machine>/" in the address field, and
then press the [ENTER] key on your
keyboard.

For details, see "Security" in the e-Manual.

Restricting Connection

to a Network or Computer

IP address filtering

MAC address filtering

SNMP settings

Allowing the HTTP communication

Setting a port number

Dedicated port settings

Restricting USB connection

Restricting job operations

Printing Functions/Restricting Destination

Operations/Sending Functions

Secure printing

Address book PIN

Restricting new destinations

Restricting the PC fax

Restricting sending from history

Fax number confirmation re-entry

Restricting sequential broadcast

Restricting displaying the job history

For details, see "Setting and Managing from Computer" in the e-Manual.

e-Manual → Starting the Remote UI

Log on to the Remote UI.

3

(1) Select [Management Mode] or [End-User Mode].
(2) For [Management Mode], enter [System Manager ID]

and [System Manager PIN].
For [End-User Mode], enter [User Name].

(3) Click [Log in].

(1)

(1)

(2)

(2)

(3)

vii

C o n t e n t s

Contents viii

Manuals for the Machine xi

Available Features xii

How to Use This Manual xii

Important Safety Instructions xiii

Installation Requirements and Handling xvii

Legal Notices xix

Laser Safety xxiii

Before Using the Machine 1-1

Parts and Their Functions 1-2

Front Side 1-2

Back Side 1-3

Interior 1-3

Operation Panel 1-4

FAX operation panel 1-5

LCD (Standby Mode) 1-6

Copy Mode 1-6

Fax Mode 1-6

Scan Mode 1-6

USB Direct Print Mode 1-6

Navigating the Menu 1-7

Entering the Menu Screen 1-7

Scrolling the Menu 1-7

Selecting a Menu Item 1-7

Configuring Menus Using the Navigation Keys 1-7

Returning to the Default Screen 1-8

Entering Text 1-9

Changing the Entry Mode 1-9

Entering Text, Symbols, and Numbers 1-9

Moving the Cursor (Entering a Space) 1-9

Deleting text, symbols, or numbers 1-9

Setting the Sleep Timer 1-11

Setting the Current Date and Time 1-12

Document and Paper Handling 2-1

Document Type 2-2

Supported Document Types 2-2

Scan Area 2-2

Copy 2-2

FAX 2-3

Scan 2-3

Placing Documents 2-4

Placing Documents on the Platen Glass 2-4

Placing Documents in the Feeder 2-4

Supported Paper Types 2-6

Paper Size 2-6

Paper Type 2-7

Printable Area 2-8

Loading Paper 2-9

In the Paper Drawer 2-9

In the Multi-Purpose Tray 2-10

Precautions when Loading Paper 2-12

Paper Loading Capacity 2-12

Paper Loading Orientation 2-13

When printing paper with a letterhead or logo

(previously printed paper) 2-13

When printing on envelopes 2-13

Setting the Paper Size and Type 2-14

For the Paper Drawer 2-14

Setting a Custom Paper Size 2-14

Registering the Default Paper Settings for

the Multi-purpose Tray 2-15

Selecting the Print Side 2-17

When <Print Speed Priority> is selected (the default setting) 2-17

When <Print Side Priority> is selected 2-17

Copying 3-1

Basic Copy Operations 3-2

Checking and Canceling Copy Jobs 3-3

Canceling a copy job using [

Checking and canceling a copy job using [ ] (Status Monitor/Cancel) 3-3

Copy Settings 3-4

Selecting Copy Papers 3-4

Adjusting the Density 3-5

Selecting the Document Type 3-5

Copy Settings 3-6

2-Sided Copying 3-6

Enlarging/Reducing Copies 3-7

Copying Multiple Documents onto One Sheet (N on 1) 3-7

Collating Copies 3-8

Erasing Dark Borders or Frame Lines ( Frame Erase) 3-8

Emphasizing Emphasize the Outline of an Image (Sharpness) 3-8

Copying an ID Card 3-9

Copying by Saving Paper 3-10

Registering and Using Combination of Copy Settings (Mode
Memory) 3-11

Registering Mode Memory 3-11

Deleting Mode Memory 3-11

Calling and Copying Mode Memory 3-12

Changing the Default Settings 3-13

Viewing Copy Settings 3-13

] (Stop) 3-3

viii

Printing from a Computer 4-1

Preparing to Print from Your Computer 4-2

Printing from a Computer 4-3

Scaling Documents 4-3

Printing Multiple Pages on One Sheet 4-3

1-sided Printing and 2-sided Printing 4-4

Checking and Canceling Print Jobs 4-5

Registering Destinations

in the Address Book 5-1

Registering Destinations in the Address Book 5-2

One-touch keys 5-2

Coded dial 5-2

Group dialing 5-2

Registering and Editing One-Touch Keys 5-3

Registering and Editing from the Operation Panel 5-3

Registering and Editing One-Touch Keys using the Remote UI 5-5

Registering and Editing Coded Dial Codes 5-6

Registering and Editing from the Operation Panel 5-6

Registering and Editing a Coded Dial Code Using the Remote UI 5-8

Registering and Editing Destinations for Group Dialing 5-9

Registering and Editing a Destination Group from

the Operation Panel 5-9

Registering and Editing a Destination Group Using the Remote UI 5-12

Using the Fax Functions 6-1

Basic Procedures for Sending Faxes 6-2

Changing the Scan Settings (Fax) 6-3

Resolution Settings 6-3

Density Settings 6-3

2-Sided Original 6-3

Sharpness Settings 6-3

Specifying Destinations 6-4

Specifying destinations by entering the fax number 6-4

Specifying destinations using one-touch keys 6-4

Specifying destinations using coded dial codes 6-4

Specifying destinations using group addresses 6-5

Specifying destinations using the address book 6-5

Canceling Fax Jobs 6-6

Redialing (Manual Redialing) 6-7

Useful Features 6-8

Notifying the Recipient of an Incoming Fax by Telephone

(Manual Sending) 6-8

Push-button Telephone for Tone Dialing 6-8

Sending a Fax Abroad (Adding Pauses) 6-9

Sending to Multiple Destinations at a Time

(Sequential Broadcast) 6-10

RX Mode 6-11

RX Mode 6-11

Auto mode 6-11

Fax/Tel mode 6-12

Answer mode 6-13

Manual mode 6-13

DRPD (Distinctive Ring Pattern Detection) mode 6-13

Changing the Receive Mode 6-14

Advanced Settings for the Fax/Tel Auto Switch Mode 6-14

Forwarding Fax Documents 6-15

Setting Document Transfer (Automatic Forwarding) 6-15

Forwarding Received Faxes Stored in Memory to

Other Destinations (Manual Forwarding) 6-15

Configurating Operations for Transfer Errors 6-16

Re-fowarding/Printing/Deleting Documents in

Which Transfer Is Failed 6-17

Managing Faxes Stored in Memory 6-18

Checking and Canceling Fax Jobs 6-18

Combining and Printing the Received Documents You Saved 6-18

Checking and Deleting Received Faxes 6-19

Checking the History of Received/Sent Faxes 6-20

Changing the Default Fax Settings 6-21

Changing Fax Settings (Settings that Can Be Specified Using the [Menu]
Button) 6-22

The steps to take for configuring the send settings 6-22

Options 6-22

Register Unit Telephone Number 6-22

Select Line Type 6-22

Off-Hook Alarm 6-23

Change Defaults 6-23

Register Unit Name (Fax) 6-23

ECM TX 6-23

Pause Time 6-23

Auto Redial 6-23

Sender ID 6-24

Check Dial Tone Before Sending 6-24

The steps to take for configuring the receiving settings 6-24

Options 6-25

ECM RX 6-25

Incoming Ring 6-25

Remote RX 6-25

Auto RX Switch 6-25

2-Sided Printing 6-25

Reduce RX Size 6-26

RX Page Footer 6-26

Continue Printing When Toner Is Low 6-26

The steps to take for configuring the system settings 6-26

Options 6-27

TX Start Speed 6-27

RX Start Speed 6-27

Memory Lock Settings 6-27

Select Country/Region 6-27

Address Book PIN 6-27

Restrict New Destinations 6-28

Allow Fax Driver TX 6-28

Restrict History TX 6-28

Fax No. Confirmation Re-Entry 6-28

Restrict Sequential Broadcast 6-28

ix

Using the Scan Functions 7-1

Basic Scan Operations 7-2

Scanning Using Keys on the Operation Panel 7-2

Performing a Scan Using a Shortcut Key 7-3

Registering a Shortcut Key/Confirming the Destination Registered in

the Shortcut Key 7-3

Performing a Scan Using a Shortcut Key 7-4

Saving Scanned Documents to USB Memory Device 7-5

E-mailing Scanned Documents 7-7

Sending Scanned Documents to a File Server 7-8

When <Incorrect Size/Setting> Appears 9-11

Troubleshooting 9-12

Check the Following First 9-12

Is the power switched ON? 9-12

Has the power switch been just turned ON? 9-12

Is the machine in the sleep mode? 9-12

Are the settings properly configured? 9-12

Is the Error indicator on or blinking? 9-12

Does a message appear on the screen? 9-13

Is the telephone line connected or configured properly? 9-13

If You Cannot Solve a Problem 9-13

When a Power Failure Occurs 9-14

Maintenance 8-1

Cleaning the Machine 8-2

Cleaning the Exterior 8-2

Cleaning the Fixing Unit 8-2

Cleaning the Platen Glass 8-3

Cleaning the Feeder 8-3

Cleaning the Feeder Automatically 8-3

Precautions When Cleaning the Machine 8-4

Replacing Toner Cartridges 8-5

When a Message Appears 8-5

When White Streaks Appear on the Output or

the Output Is Partially Faded 8-5

About the Supplied Toner Cartridge 8-6

About Replacement Toner Cartridge 8-6

Handling Toner Cartridge 8-6

Storing Toner Cartridges 8-7

Using the Toner Saver Mode 8-7

Purchasing Consumables 8-7

Before Replacing the Toner Cartridge 8-8

Replacing the Toner Cartridge 8-8

Precautions When Replacing Toner Cartridge 8-9

Recycling Used Cartridges 8-11

The Clean Earth Campaign 8-11

U.S.A. PROGRAM 8-11

Packaging 8-11

Shipping 8-12

CANADA PROGRAM-CANADA PROGRAMME 8-13

Relocating the Machine 8-14

Precautions When Relocating the Machine 8-15

Troubleshooting 9-1

Clearing Jams 9-2

Document Jams in the Feeder 9-2

Paper Jams in the Output Area 9-4

Paper Jams in the Multi-Purpose Tray 9-4

Paper Jams in the Paper Drawer (Drawer 1 or 2) 9-4

Paper Jams in the Back Cover and Duplex Unit 9-5

Paper Jams in the Front Cover 9-6

Paper Jams in the 2-sided Transport Guide 9-7

Onscreen Message 9-8

Printing Results Are Not Good 9-15

Paper Curls 9-15

Paper Creases 9-16

Vertical Streaks Appear on the Output 9-17

Toner Smudges and Spatters Appear around Text and Images 9-18

The Bottom Edge of Paper or Following Paper Has Smudge Marks

9-18

A Portion of the Page Is Not Printed 9-19

When a Problem Cannot Be Resolved 9-20

Customer Support (U.S.A.) 9-20

Customer Support (Canada) 9-20

Registering/Setting the Various Functions

10-1

Setting Menu List 10-2

Printing a User Data List 10-2

Contents of the Setting Menu 10-2

Appendix 11-1

Main Specifications 11-2

Machine Specifications 11-2

Wireless LAN Specification (MF5950dw Only) 11-2

Copy Specifications 11-2

Printer Specification 11-2

Scanner Specifications 11-3

Fax Specifications 11-3

Telephone Specifications 11-3

Transmission Specification 11-3

Optional Drawer 11-3

For Macintosh Users 11-4

Displaying Driver Guides 11-4

Displaying a Driver’s Help System 11-4

Content of the e-Manual about Features that

Are Unavailable on the Macintosh 11-4

Index 11-5

Error Codes 9-8

x

Manuals for the Machine

Starter Guide

Read this manual first.

This manual describes the settings for
setting up the machine and installing
the software. Be sure to read this
manual before using the machine.

• Preface

• Installing the Machine

• Configuring and Connecting the Fax

• Connecting to a Computer and Installing the Drivers

• Appendix

Read this manual with
Starter Guide.

This manual describes Wireless LAN
setup procedures and causes and
countermeasures for troubles you
might face during the setup. Be sure
to read this manual before using the
machine.

Read this manual next.

This manual describes the basic use of
the machine.

Read this manual for how
to set Send features.

This manual describes setting for
sending scanned data to E-mail and/or
file servers.

Wireless LAN Setting Guide (MF5950dw only)

• Setting the wireless LAN

W

ireless LAN Setting Guide

XXXXXX

Setting the

Troubleshooting

XXXXXXXXX

wireless LAN

？

P.2-1P.1-1

Starter Guide

For procedures other
than printer installation

and wireless LAN setup,
please refer to the
[Starter Guide].

Read this guide before setting up the wireless LAN

This guide describes problems and countermeasures for troubles
of the wireless LAN setup procedure and problems encountered

during the configuration.
After you finish reading this guide, store it in a safe place for
future reference.

Basic Operation Guide

Send Setting Guide

• Troubleshooting

• Appendix

• Before Using the Machine

• Document and Paper Handling

• Copying

• Printing from a Computer

• Registering Destinations in the
Address Book

• Using the Fax Functions

* The Send Setting Guide is included in the User Software CD-ROM.

• Send to E-mail Function

• Store to Shared Folder Function

This manual

• Using the Scan Functions

• Maintenance

• Troubleshooting

• Registering/Setting

• Functions

• Appendix

Read the desired chapter
to suit your needs.

The e-Manual is categorized by subject
to find desired information easily.

e-Manual

* The e-Manual is included in the User Software CD-ROM.

• Important Safety Instructions

• Basic Operation

1

• Copy*

1

• Fax*

1

• Print*

• Scan

• Network Settings

• Security

• Setting and Managing
from Computer

• Troubleshooting

• Maintenance

• Setting Menu List

• Specifications

*1 If you are using Macintosh, see the following Driver Guides or Help for more details on

these functions.
You can find the driver guides in the following locations on the User Software CD-ROM.

• Mac UFR II Printer Driver Installation Guide → [Documents] - [Print] - [Guide] - [index.html]

• Mac PS Printer Driver Installation Guide → [Documents] - [Print(PS)] - [Guide] - [index.html]

• Mac Fax Driver Installation Guidee → [Documents] - [FAX] - [Guide] - [index.html]

• Mac Scanner Driver Guide → [Documents] - [Scan] - [Guide] - [index.html]

xi

Available Features

The machine offers the following features.

○ : available

— : not available

MF5960dn

MF5950dw

Copy

○ ○ ○ ○ ○ ○ ○ ○ ○

○ ○

Print

(2-sided)

Print

(PS)

— —

How to Use This Manual

Symbols Used in This Manual

Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To

WARNING

CAUTION

IMPORTANT

NOTE

use the machine safely, always pay attention to these warnings.

Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the
machine safely, always pay attention to these cautions.

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine
correctly, and avoid damage to the machine or property.

Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is
highly recommended.

Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the
described operations.

Print
(PCL)

Send to

Fax

(PC Fax)

○ ○ ○ ○ ○ ○

Scan

Email /

Store to

Shared

Folder

Remote

UI

ADF

(2-sided)

Wireless

LAN

—

Keys and Buttons Used in This Manual

The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual.

• Operation panel keys: [Key icon] + (Key name)

Example: [

• Display: <Specify destination.>

• Buttons and items on the computer display: [Preferences]

] (Stop)

Illustrations Used in This Manual

Illustrations used in this manual

Illustrations of the model MF5950dw are used in this manual. When there is any difference
among the machines, it is clearly indicated in the text, e.g., “MF5960dn.”
For information on the standard features for each model, see the followings.

“Available Features” (→P. xii)

Displays used in this manual

The display used in this manual is the factory preset display for the MF5950dw. Depending on the system configuration and
product purchased, the appearance of the display may differ.

xii

Important Safety Instructions

Please read these “Important Safety Instructions” thoroughly before operating the machine.
As these instructions are intended to prevent injury to the user and other persons or to prevent destruction of property, always pay
attention to these instructions and operational requirements.
Also, as it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual.

Installation

WARNING

• Do not install the machine in a location near alcohol, paint
thinner, or other flammable substances. If flammable
substances come into contact with electrical parts inside
the machine, this may result in a fire or electrical shock.

• Do not place the following items on the machine.

- Necklaces and other metal objects

- Cups, vases, flowerpots, and other containers filled with
water or liquids

If these items come into contact with a high-voltage area
inside the machine, this may result in a fire or electrical
shock. If these items are dropped or spilled inside the
machine, immediately turn off the power switches of the
machine and computer (1) and disconnect the interface
cable if it is connected (2). Then, unplug the power plug
from the AC power outlet (3) and contact your local
authorized Canon dealer.

(1)

(2)

OFF

(3)

• Do not install the machine in the following locations, as this
may result in a fire or electrical shock.

- A damp or dusty location

- A location exposed to smoke and steam, such as near a
cookery or humidifier

- A location exposed to rain or snow

- A location near a water faucet or water

- A location exposed to direct sunlight

- A location subject to high temperatures

- A location near open flames

• When installing the machine, gently lower the machine to
the installation site so as not to catch your hands between
the machine and the floor or between the machine and
other equipment, as this may result in personal injury.

• When connecting the interface cable, connect it properly by
following the instructions in this manual. If not connected
properly, this may result in malfunction or electrical shock.

• When moving the machine, follow the instructions in this
manual to hold it correctly. Failure to do so may cause you
to drop the machine, resulting in personal injury.

“Relocating the Machine” (→P. 8-14)

Power Supply

(2)

(2)

ON

OFF

(3)

(1)

• Do not use this product near any medical electric
equipments. Radiowave emitted from this product may
influence those medical electric equipments. This may
result in accidents caused by malfunction.

CAUTION

• Do not install the machine in unstable locations, such as on
unsteady platforms or inclined floors, or in locations subject
to excessive vibrations, as this may cause the machine to fall
or tip over, resulting in personal injury.

• The ventilation slots are provided for proper ventilation of
working parts inside the machine. Never place the machine
on a soft surface, such as a bed, sofa, or rug. Blocking the
slots can cause the machine to overheat, resulting in a fire.

WARNING

• Do not damage or modify the power cord. Also, do not
place heavy objects on the power cord or pull on or
excessively bend it. This can cause electrical damage,
resulting in fire or electrical shock.

• Keep the power cord away from all heat sources. Failure to
do so can cause the power cord insulation to melt, resulting
in a fire or electrical shock.

• The power cord should not be taut, as this may lead to a
loose connection and cause overheating, which could result
in a fire.

• The power cord may become damaged if it is stepped on,
fixed with staples, or if heavy objects are placed on it.
Continued use of a damaged power cord can lead to an
accident, such as a fire or electrical shock.

• Do not plug or unplug the power plug with wet hands, as
this can result in electrical shock.

• Do not plug the power cord into a multiplug power strip, as
this can result in a fire or electrical shock.

• Do not bundle up or tie up the power cord in a knot, as this
can result in a fire or electrical shock.

• Insert the power plug completely into the AC power outlet.
Failure to do so can result in a fire or electrical shock.

• If excessive stress is applied to the connection part of the
power cord, it may damage the power cord or the wires
inside the machine may disconnect. This could result in a
fire. Avoid the following situations:

- Connecting and disconnecting the power cord
frequently.

- Tripping over the power cord.

xiii

- The power cord is bent near the connection part, and
continuous stress is being applied to the power outlet or
the connection part.

- Applying a shock to the power connector.

• Do not use power cords other than the one provided, as
this can result in a fire or electrical shock.

• As a general rule, do not use extension cords. Using an
extension cord may result in a fire or electrical shock.

• Remove the power plug from the AC power outlet
and refrain from using the machine during a thunder
storm. Lightening can result in a fire, electrical shock or
malfunction.

CAUTION

• Do not use a power supply voltage other than that listed
herein, as this may result in a fire or electrical shock.

• Always grasp the power plug when unplugging the power
plug. Do not pull on the power cord, as this may expose the
core wire of the power cord or damage the cord insulation,
causing electricity to leak, resulting in a fire or electrical
shock.

• Leave sufficient space around the power plug so that it can
be unplugged easily. If objects are placed around the power
plug, you may be unable to unplug it in an emergency.

Handling

WARNING

• Do not disassemble or modify the machine. There are
high-temperature and high-voltage components inside the
machine which may result in a fire or electrical shock.

• Electrical equipment can be hazardous if not used properly.
Do not allow children to touch the power cord, cables,
internal gears, or electrical parts.

• If the machine makes an unusual noise or emits smoke,
heat, or an unusual smell, immediately turn off the power
switches of the machine and computer and disconnect the
interface cable if it is connected. Then, unplug the power
plug from the AC power outlet and contact your local
authorized Canon dealer. Continued use can result in a fire
or electrical shock.

• Do not use flammable sprays near the machine. If
flammable substances come into contact with electrical
parts inside the machine, this may result in a fire or
electrical shock.

• Always turn off the power switches of the machine and
computer, and then unplug the power plug and interface
cables before moving the machine. Failure to do so can
damage the cables or cords, resulting in a fire or electrical
shock.

• Confirm that the power plug or power connector is inserted
completely after moving the machine. Failure to do so can
result in an overheating and fire.

• Do not drop paper clips, staples, or other metal objects
inside the machine. Also, do not spill water, liquids, or other
flammable substances (alcohol, benzene, paint thinner,
etc.) inside the machine. If these items come into contact
with a high-voltage area inside the machine, this may result
in a fire or electrical shock. If these items are dropped or
spilled inside the machine, immediately turn off the power
switches of the machine and computer and disconnect the
interface cable if it is connected. Then, unplug the power
plug from the AC power outlet and contact your local
authorized Canon dealer.

• When plugging or unplugging a USB cable when the power
plug is plugged into an AC power outlet, do not touch the
metal part of the connector, as this can result in electrical
shock.

CAUTION

• Do not place heavy objects on the machine. The object or
the machine may fall, resulting in personal injury.

• Turn off the power switch when the machine will not be
used for a long period of time, such as overnight. Turn off
the machine and unplug the power plug if the machine
will not be used for an extended period of time, such as for
several days.

• Open or close covers and install or remove drawers gently
and carefully. Be careful not to hurt your fingers.

• Keep your hands and clothing away from the roller in the
output area. Even if the machine is not printing, the roller
may suddenly rotate and catch your hands or clothing,
resulting in personal injury.

• The output slot is hot during and immediately after
printing. Do not touch the area surrounding the output slot,
as this may result in burns.

• Printed paper may be hot immediately after being output.
Be careful when removing the paper and aligning the
removed paper, especially after continuous printing. Failure
to do so may result in burns.

• When performing copy with a thick book placed on the
platen glass, do not press the feeder forcefully. This may
damage the platen glass and cause personal injury.

• Be careful not to drop a heavy object, such as a dictionary,
on the platen glass. This may damage the platen glass and
cause personal injury.

• Close the feeder gently so as not to catch your hand. This
may result in personal injury.

• The laser beam can be harmful to the human body. The
laser beam is confined in the laser scanner unit by a cover,
so there is no danger of the laser beam escaping during
normal machine operation. Read the following remarks and
instructions for safety.

- Never open covers other than those indicated in this
manual.

- Do not remove the caution label attached to the cover of
the laser scanner unit.

- If the laser beam should escape and enter your eyes,
exposure may cause damage to your eyes.

• If you operate this machine in manners other than the
control, adjustment, and operating procedures prescribed
in this manual, this may result in hazardous radiation
exposure.

• This machine is confirmed as the class 1 laser product in
IEC60825-1:2007.

xiv

Maintenance and Inspections

WARNING

• When cleaning the machine, turn off the machine and
computer, and unplug the interface cables and power plug.
Failure to do so can result in a fire or electrical shock.

• Unplug the power plug from the AC power outlet
periodically and clean the area around the base of the
power plug’s metal pins and the AC power outlet with a
dry cloth to remove all dust and grime. In damp, dusty,
or smoky locations, dust can build up around the power
plug and become damp, which can cause a short circuit,
resulting in a fire.

• Clean the machine with a well wrung out cloth dampened
with water or mild detergent diluted with water. Do not
use alcohol, benzene, paint thinner, or other flammable
substances. If flammable substances come into contact
with electrical parts inside the machine, this may result in a
fire or electrical shock.

• Some areas inside the machine are subject to high voltage.
When removing jammed paper or when inspecting inside
of the machine, be careful not to allow necklaces, bracelets,
or other metal objects to touch the inside of the machine,
as this can result in burns or electrical shock.

• Do not dispose of used toner cartridges in open flames.
This may cause the toner remaining inside the cartridges to
ignite, resulting in burns or fire.

• Confirm that the power plug or power connector is inserted
completely after cleaning the machine. Failure to do so can
result in an overheating and fire.

• Check the power cord and plug regularly. The following
conditions may result in fire, so please contact your local
authorized Canon dealer or the Canon help line.

- There are burn marks on the power plug.

- The blade on the power plug is deformed or broken.

- The power is turned OFF or ON when bending the power
cord.

- The coating of the power cord is damaged, cracked, or
dented.

- A part of the power cord becomes hot.

• Check regularly that the power cord and plug are not
handled in the following manner. Failure to do so can result
in a fire or electrical shock.

- The power connector is loosened.

- Stress is being applied to the power cord by a heavy
object or by fixing it with staples.

- The power plug is loosened.

- The power cord is tied in a bundle.

- A part of the power cord is put in an aisle.

- The power cord is put in front of the heating appliance.

CAUTION

• The fixing unit and its surroundings inside the machine
become hot during use. When removing jammed paper or
when inspecting the inside of the machine, do not touch
the fixing unit and its surroundings, as this may result in
burns.

• When removing jammed paper or when inspecting the
inside of the machine, do not expose yourself to the heat
emitted from the fixing unit and its surroundings for a
prolonged period of time. Doing so may result in low
temperature burns, even though you did not touch the
fixing unit and its surroundings directly, as this may result
in burns.

• If paper is jammed, remove the jammed paper so that
any pieces of paper do not remain inside the machine
according to the displayed message. Also, do not put your
hand in an area other than indicated areas, as this may
result in personal injuries or burns.

• When removing jammed paper or replacing a toner
cartridge, be careful not to get any toner on your hands or
clothing, as this will dirty your hands or clothing. If toner
gets on your hands or clothing, wash them immediately
with cold water. Washing with warm water sets the toner,
making it impossible to remove the toner stains.

• When removing jammed paper, be careful not to allow the
toner on the paper to scatter. The toner may get into your
eyes or mouth. If toner gets into your eyes or mouth, wash
them immediately with cold water and consult a physician.

• When loading paper or removing jammed documents or
paper, be careful not to cut your hands with the edges of
the paper.

• When removing a toner cartridge, remove the toner
cartridge carefully so as to prevent the toner from
scattering and getting into your eyes or mouth. If toner gets
into your eyes or mouth, wash them immediately with cold
water and consult a physician.

• Do not attempt to disassemble the toner cartridge. The
toner may scatter and get into your eyes or mouth. If toner
gets into your eyes or mouth, wash them immediately with
cold water and consult a physician.

• If toner leaks from the toner cartridge, be careful not to
inhale the toner or allow it to come into direct contact with
your skin. If the toner comes into contact with your skin,
wash with soap. If the skin becomes irritated or you inhale
the toner, consult a physician immediately.

xv

Consumables

WARNING

• Do not dispose of used toner cartridges in open flames. This
may cause the toner to ignite, resulting in burns or fire.

• Do not store toner cartridges or paper in a location exposed
to open flames. This may cause the toner or paper to ignite,
resulting in burns or fire.

• When disposing of a toner cartridge, place the toner
cartridge into a bag to prevent the toner from scattering,
and then dispose of the toner cartridge according to local
regulations.

CAUTION

• Keep the toner cartridges and other consumables out of
the reach of small children. If the toner or other parts are
ingested, consult a physician immediately.

• Do not attempt to disassemble the toner cartridge. The
toner may scatter and get into your eyes or mouth. If toner
gets into your eyes or mouth, wash them immediately with
cold water and consult a physician.

• If toner leaks from the toner cartridge, be careful not to
inhale the toner or allow it to come into direct contact with
your skin. If the toner comes into contact with your skin,
wash with soap. If the skin becomes irritated or you inhale
the toner, consult a physician immediately.

• Do not pull out the sealing tape forcefully or stop at
midpoint, as this may cause toner to spill out. If toner gets
into your eyes or mouth, wash them immediately with cold
water and consult a physician.

Others

WARNING

• If you are using a cardiac pacemaker
This machine generates a low level magnetic field. If you
use a cardiac pacemaker and feel abnormalities, please
move away from this machine and consult your physician
immediately.

Telephone Equipment

When using telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:

1. Do not use this machine near water (i.e., near a bathtub,
kitchen sink, or laundry tub), or in a wet basement or near a
swimming pool.

2. Avoid using the telephone during an electrical storm, as
there may be a remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity
of the leak.

xvi

Installation Requirements and Handling

In order to use this machine in a safe and trouble-free manner, install the machine in a place that fulfills the following conditions.
Also, read the remarks carefully.

Temperature and Humidity Conditions

• Temperature range: 50 to 86°F (10 to 30°C)

• Humidity range: 20 to 80 % RH (no condensation)

IMPORTANT

Protecting the machine from condensation

• To prevent condensation from forming inside the machine
in the following cases, let the machine adjust to the
ambient temperature and humidity for at least two hours
before use.

- When the room where the machine is installed is heated
rapidly

- When the machine is moved from a cool or dry location
to a hot or humid location

• If water droplets (condensation) form inside the machine,
this can result in paper jams or poor print quality.

When using an ultrasonic humidifier

When you are using an ultrasonic humidifier, it is therefore
recommended that you use purified water or other water that
is free of impurities.
If you use tap water or well water, impurities in the water will
be dispersed through the air. This can be trapped inside the
machine, causing degradation in print quality.

Power Supply Requirements

120 to 127 V, 60 Hz

IMPORTANT

Precautions when connecting the power cord

• Do not connect this machine to an uninterruptible power
source.

• Use an AC power outlet exclusively for the machine. Do not
use the other sockets of the AC power outlet.

• Do not plug the power plug into the auxiliary outlet on a
computer.
Do not use the same AC power outlet for both the machine
and any of the following equipment.

- Copy machine

- Air conditioner

- Shredder

- Equipment that consumes a large amount of electricity

- Equipment that generates electrical noise

• When unplugging the power cord, keep interval of 5
seconds or more before plugging it again.

Miscellaneous precautions

• The maximum power consumption of the machine is
1,100 W or less.

• Electrical noise or a dramatic drop in supplied voltage may
cause the machine or computer to operate incorrectly or
lose data.

Installation Requirements

• A location with sufficient space

• A location with good ventilation

• A location with a flat, even surface

• A location able to fully support the weight of the machine

IMPORTANT

Do not install the machine in the following locations, as
this may result in damage to the machine.

• A location subject to dramatic changes in temperature or
humidity

• A location subject to condensation

• A poorly ventilated location
(If you use the machine for a long time or to perform a large
amount of printing in a poorly ventilated room, the ozone
or other odors generated by the machine may create an
uncomfortable working environment. In addition, chemical
particles are dispersed during printing; therefore, it is
important to provide adequate ventilation.)

• A location near equipment that generates magnetic or
electromagnetic waves

• A laboratory or location where chemical reactions occur

• A location exposed to salt air, corrosive gases, or toxic gases

• A location, such as on a carpet or mat, that may warp from
the weight of the machine or where the machine is liable
to sink.

Notes on wireless LAN

• This product is designed for indoor use 164’ /50 m (may
vary on the communication speed or environmental
condition) or less away from an access point. Keep it at an
appropriately close distance.

• Check if masking is found or not. Communications across
walls or between floors are generally deteriorated. Arrange
appropriate installment.

• Radio wave interference may occur if any radiowave
emitting equipment (i.e. microwave) is found near the
product and its radiowave is in the same frequency band
as the radiowave used by a wireless LAN. Keep the product
away from those radio wave interference sources as much
as possible.

Installation Space

Required installation space

4" (100 mm)

4" (100 mm)

50 3/8" (1,279 mm)

4" (100 mm)

4" (100 mm)

23 1/4"
(590 mm)

4" (100 mm)

31 3/8"
(795 mm)

xvii

Maintenance and Inspections

IMPORTANT

• Follow the instructions in the caution label attached to this
machine.

• Avoid shaking or applying a shock to this machine.

• To prevent a paper jam, do not turn the power ON/OFF,
open/close the operation panel or rear cover, and load/
unload paper in the middle of printing operation.

• Be sure to remove the toner cartridge from the machine
when transporting the machine to a distance.

• To avoid exposing the toner cartridge to light, place it in the
protective bag included with this machine or wrap it in a
thick cloth.

• Clean this machine regularly. If this machine becomes
dusty, it may operate improperly.

• Use a modular cable of 3 m or shorter in length.

• Depending on your locale or your telephone connection,
you may be unable to perform data communication. In this
case, contact your local authorized Canon dealer or the
Canon help line.

• The repairing parts and toner cartridges for the machine
will be available for at least seven (7) years after production
of this machine model has been discontinued.

Customer Support

Customer Support (U.S.A.)

Your machine is designed with the latest technology to
provide trouble-free operation. If you encounter a problem
with the machine’s operation, try to solve it by using the
information in Chapter 9. If you cannot solve the problem
or if you think your machine needs servicing, contact Canon
Customer Care Center at 1-800-OK-CANON between the hours
of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line
support for 24 hours is also available at the website.
http://www.canontechsupport.com/

Customer Support (Canada)

Canon Canada Inc., offers a full range of customer technical
support options*:

• For step-by-step troubleshooting, e-mail technical support,
the latest driver or document downloads, and answers to
frequently asked questions, visit http://www.canon.ca/

• Free live technical support 9 A.M. to 8 P.M. EST Monday
through Friday (excluding holidays) for products still under
warranty 1-800-OK-CANON

• For the location of the authorized service facility nearest
you, visit http://www.canon.ca/ or 1-800-OK-CANON

• If the problem cannot be corrected by using one of the
above technical support options, repair options are
available at the time of your call to the live technical
support number above or via the website at
http://www.canon.ca/

* Support program specifics are subject to change without notice.

xviii

Legal Notices

International ENERGY STAR Program

As an ENERGY STAR® Partner, Canon U.S.A., Inc. has
determined that this product meets the ENERGY
STAR Program for energy efficiency.
The International ENERGY STAR Office Equipment
Program is an international program that promotes
energy saving through the use of computers and
other office equipment.
The program backs the development and
dissemination of products with functions that
effectively reduce energy consumption. It is an
open system in which business proprietors can
participate voluntarily.
The targeted products are office equipment, such
as computers, displays, printers, facsimiles, and
copiers. The standards and logos are uniform
among participating nations.

IPv6 Ready Logo

The protocol stack included in this machine has
obtained the IPv6 Ready Logo Phase-1 established
by the IPv6 Forum.

Trademarks

Canon, the Canon logo, and imageCLASS are registered
trademarks of Canon Inc. in the United States and may also be
trademarks or registered trademarks in other countries.
Apple, Mac OS, and Macintosh are trademarks or registered
trademarks of Apple Inc. in the U.S. and/or other countries.
Microsoft, Windows and Windows Vista are either trademarks
or registered trademarks of Microsoft Corporation in the
United States and/or other countries.
All other product and brand names are registered trademarks,
trademarks or service marks of their respective owners.

Copyright

© 2011 by Canon Inc. All rights reserved.
No part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any
language or computer language in any form or by any means,
electronic, mechanical, magnetic, optical, chemical, manual, or
otherwise, without the prior written permission of Canon Inc.

(2) Rights holders of the SOFTWARE retain in all respects the

title, ownership and intellectual property rights in and to
the SOFTWARE. Except as expressly provided herein, no
license or right, expressed or implied, is hereby conveyed or
granted by rights holders of the SOFTWARE to you for any
intellectual property of rights holders of the SOFTWARE.

(3) You may use the SOFTWARE solely for use with the

PRODUCT.

(4) You may not assign, sublicense, market, distribute, or

transfer the SOFTWARE to any third party without prior
written consent of rights holders of the SOFTWARE.

(5) Notwithstanding the foregoing, you may transfer the

SOFTWARE only when (a) you assign to a transferee all of
your rights to the PRODUCT and all rights and obligations
under the conditions governing the SOFTWARE and
PRODUCT and (b) such transferee agrees in writing to be
bound by all these conditions.

(6) You may not decrypt, decompile, reverse engineer,

disassemble or otherwise reduce the code of the
SOFTWARE to human readable form.

(7) You may not modify, adapt, translate, rent, lease or loan

the SOFTWARE or create derivative works based on the
SOFTWARE.

(8) You are not entitled to remove or make separate copies of

the SOFTWARE from the PRODUCT.

(9) The human-readable portion (the source code) of the

SOFTWARE is not licensed to you.

Notwithstanding (1) through (9) above, in case any other
license conditions accompany third-party software modules,
these software modules are subject to these other conditions,
as well.

ACCEPTANCE
THE TERMS OF THIS THIRD PARTY SOFTWARE STATED HERE
OR IN RELATED WARRANTY PROVISIONS SHALL BE DEEMED
ACCEPTED UPON YOUR USE OF THE PRODUCT FOR ONE OR
MORE OF ITS NORMAL PURPOSES, IF THERE HAS BEEN NO
OTHER PRIOR EXPRESS ACCEPTANCE.
THE TERMS OF THIS THIRD PARTY SOFTWARE GOVERN THE
THIRD PARTY SOFTWARE AS DELIVERED WITH THE PRODUCT
AND ALL UPDATED VERSIONS OF THE THIRD PARTY SOFTWARE
PROVIDED UNDER MAINTENANCE AGREEMENTS OR OTHER
SERVICE ARRANGEMENTS FOR THE PRODUCT WITH CANON
USA OR CANON CANADA OR THEIR RESPECTIVE AUTHORIZED
SERVICE ORGANIZATIONS.

Third Party Software

This Canon product (the “PRODUCT”) includes third-party
software modules. Use and distribution of these software
modules (the “SOFTWARE”) are subject to the conditions
below.

(1) You agree that you will comply with any applicable export

control laws, restrictions or regulations of the countries
involved in the event that this product including the
SOFTWARE is shipped, transferred or exported into any
country.

The Software Subjected to Other Conditions

Please refer to e-Manual on a CD-ROM bundled with this
product, for more detail and corresponding license conditions.

xix

Disclaimers

The information in this document is subject to change without
notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED,
EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT
LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
OF USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES
RESULTING FROM THE USE OF THIS MATERIAL.

For CA, USA only

Included battery contains Perchlorate Material - special
handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for
details.

Legal Limitations on the Usage of Your Product and the Use of Images

Using your product to scan, print or otherwise reproduce
certain documents, and the use of such images as scanned,
printed or otherwise reproduced by your product, may be
prohibited by law and may result in criminal and/or civil
liability.
A non-exhaustive list of these documents is set forth below.
This list is intended to be a guide only. If you are uncertain
about the legality of using your product to scan, print or
otherwise reproduce any particular document, and/or of the
use of the images scanned, printed or otherwise reproduced,
you should consult in advance with your legal advisor for
guidance.

• Paper Money

• Money Orders

• Certificates of Deposit

• Postage Stamps (canceled or uncanceled)

• Identifying Badges or Insignias

• Selective Service or Draft Papers

• Checks or Drafts Issued by Governmental Agencies

• Motor Vehicle Licenses and Certificates of Title

• Travelers Checks

• Food Stamps

• Passports

• Immigration Papers

• Internal Revenue Stamps (canceled or uncanceled)

• Bonds or Other Certificates of Indebtedness

• Stock Certificates

• Copyrighted Works/Works of Art without Permission of
Copyright Owner

FCC (Federal Communications Commission)

imageCLASS MF5960dn: F161302
imageCLASS MF5950dw: F161302
Contains Transmitter Module FCC ID: AZDFM48944

This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received,

including interference that may cause undesired operation.

FCC WARNING

Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.

• Properly shielded and grounded cables and connectors
must be used for connection to host computers and / or
peripherals in order to meet FCC emission limits.

• AC adaptor with ferrite core must be used for RF
interference suppression.

NOTE

This equipment has been tested and found to comply
with the limits for a class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and
receiver.

• Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician
for help.

This transmitter must not be co-located or operated in
conjunction with any other antenna or transmitter.
This equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment and meets the FCC
radio frequency (RF) Exposure Guidelines in Supplement C
to OET65. This equipment should be installed and operated
keeping the radiator at least 20cm or more away from person’s
body (excluding extremities: hands, wrists, feet and ankles).
Use of shielded cable is required to comply with class B limits
in Subpart B of Part 15 of the FCC Rules. Do not make any
changes or modifications to the equipment unless otherwise
specified in this manual. If you make such changes or
modifications, you could be required to stop operation of the
equipment.

Canon U.S.A., Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

TEL No. 1-800-OK-CANON

Users in the U.S.A.

Pre-Installation Requirements for Canon Facsimile Equipment

A. Location

Supply a suitable table, cabinet, or desk for the machine.
See Chapter 11, “Appendix,” for specific dimensions and
weight.

B. Order Information

1. A single telephone line (touch-tone or rotary) should be

used.

2. Order an RJ11-C telephone wall jack (USOC), which

should be installed by the telephone company. If the
RJ11-C wall jack is not present, telephone/facsimile
operation is not possible.

xx

3. Order a normal business line from your telephone
company’s business representative. The line should be
a regular voice grade line or an equivalent one. Use one
line per unit.

DDD (Direct Distance Dial) line

-or­IDDD (International Direct Distance Dial) line if you
communicate overseas

NOTE

Canon recommends an individual line following industry
standards, i.e., 2,500 (touch-tone) or 500 (rotary/pulse dial)
telephones. A dedicated extension off a PBX (Private Branch
eXchange) unit without “Call Waiting” can be used with your
facsimile unit. Key telephone systems are not recommended
because they send nonstandard signals to individual
telephones for ringing and special codes, which may cause a
facsimile error.

C. Power Requirements

The machine should be connected to a standard 120 volt
AC, three-wire grounded outlet only.
Do not connect this machine to an outlet or power line
shared with other appliances that cause “electrical noise.” Air
conditioners, electric typewriters, copiers, and machines of
this sort generate electrical noise that often interferes with
communications equipment and the sending and receiving
of documents.

Connection of the Equipment

This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the rear panel of this
equipment is a label that contains, among other information,
a product identifier in the format of US:AAAEQ##TXXXX. If
requested, this number must be provided to the telephone
company.
The REN (Ringer Equivalence Number) is used to determine the
number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices
not ringing in response to an incoming call. In most, but not all
areas, the sum of the RENs should not exceed five (5.0).
To be certain of the number of devices that may be connected
to a line, as determined by the total RENs, contact the local
telephone company. The REN for this product is part of the
product identifier that has the format US: AAAEQ##TXXXX. The
digits represented by ## are the REN without a decimal point
(e.g., 10 is a REN of 1.0).
An FCC compliant telephone line cable and modular plug is
provided with this equipment. This equipment is designed
to be connected to the telephone network or premise wiring
using a compatible modular jack that is Part 68 compliant.
This equipment may not be used on coin service provided by
the telephone company. Connection to party lines is subjected
to state tariffs.

Rights of the Telephone Company

If this equipment (imageCLASS MF5960dn/MF5950dw) causes
harm to the telephone network, the telephone company may
temporarily disconnect service. The telephone company also
retains the right to make changes in facilities and services
that may affect the operation of this equipment. When such
changes are necessary, the telephone company is required to
give adequate prior notice to the user.
However, if advance notice is not possible, the telephone
company will notify the customer as soon as possible. Also,
the customer will be advised of his/her right to file a complaint
with the FCC if he/she believes it is necessary.

WARNING

The Telephone Consumer Protection Act of 1991 makes it
unlawful for any person to use a computer or other electronic
device, including FAX machines, to send any message unless
such message clearly contains in a margin at the top or
bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification
of the business or other entity, or other individual sending the
message and the telephone number of the sending machine
or such business, other entity, or individual.
(The telephone number provided may not be a 900 number
or any other number for which charges exceed local or long­distance transmission charges.)

NOTE

In order to program this information into your machine, you
should complete the procedure for registering your name,
unit’s telephone number, time, and date in the Starter Guide.

Users in Canada

Pre-Installation Requirements for Canon Facsimile Equipment

A. Location

Supply a suitable table, cabinet, or desk for the machine.
See Chapter 11, “Appendix,” for specific dimensions and
weight.

B. Order Information

1. A single telephone line (touch-tone or rotary) should be
used.

2. Order a CA11A modular jack, which should be installed
by the telephone company. If the CA11A jack is not
present, installation cannot occur.

3. Order a normal business line from your telephone
company’s business representative. The line should be
a regular voice grade line or an equivalent one. Use one
line per unit.

DDD (Direct Distance Dial) line

-or­IDDD (International Direct Distance Dial) line if you
communicate overseas

In Case of Equipment Malfunction

Should any malfunction occur which cannot be corrected
by the procedures described in this guide or the e-Manual,
disconnect the equipment from the telephone line cable and
disconnect the power cord.
The telephone line cable should not be reconnected or the
power switch turned ON until the problem is completely
resolved. Users should contact Canon Authorized Service
Facilities for servicing of equipment, Information regarding
Authorized Service Facility locations can be obtained by calling
Canon Customer Care Center (1-800-OK-CANON).

NOTE

Canon recommends an individual line following industry
standards, i.e., 2,500 (touch-tone) or 500 (rotary/pulse dial)
telephones. A dedicated extension off a PBX (Private Branch
eXchange) unit without “Call Waiting” can be used with your
facsimile unit. Key telephone systems are not recommended
because they send nonstandard signals to individual
telephones for ringing and special codes, which may cause a
facsimile error.

C. Power Requirements

The power outlet should be a three-prong grounded
receptacle (Single or Duplex). It should be independent

xxi

from copiers, heaters, air conditioners, or any electric
equipment that is thermostatically controlled. The rated
value is 115 volts and 15 amperes. The CA11A modular jack
should be relatively close to the power outlet to facilitate
installation.

Notice

• This product meets the applicable Industry Canada
technical specifications.

• The Ringer Equivalence Number is an indication of the
maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may
consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices
does not exceed five.

• The REN of this product is 1.0.

• Before installing this equipment, users should ensure that
it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also
be installed using an acceptable method of connection. In
some cases, the company’s inside wiring associated with a
single line individual service may be extended by means of
a certified connector assembly (telephone extension cord).
The customer should be aware that compliance with the
above conditions may not prevent deterioration of service
in some situations.

• Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to
disconnect the equipment.

• Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if
present, are connected together. This precaution may be
particularly important in rural areas.

CAUTION

Users should not attempt to make such connections
themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.

NOTE

This equipment complies with the Canadian ICES-003 Class B
limits.

Utilisation au Canada

Conditions à Remplir Préalablement à L’installation d’un
Télécopieur Canon

A. Emplacement

Prévoir une table, un meuble, ou un bureau suffisamment
solide et de taille appropriée (voir le chapitre 11, Annexe
(Appendix), pour les indications de poids et dimensions).

B. Installation téléphonique

1. Une seule ligne téléphonique (tonalités ou impulsions)

doit être utilisée.

2. Il faut commander un jack modulaire CA11A qui sera

installé par la compagnie téléphonique. Sans ce jack, la
mise en place serait impossible.

3. Si vous vous abonnez à une nouvelle ligne, demandez

une ligne d’affaires normale de qualité téléphonique
courante ou équivalente. Prenez un abonnement d’une
ligne par appareil.

NOTE

Canon vous conseille d’utiliser une ligne individuelle conforme
aux normes industrielles, à savoir:
ligne téléphonique 2,500 (pour appareil à clavier) ou 500
(pour appareil à cadran/impulsions). Il est également possible
de raccorder ce télécopieur à un système téléphonique à
poussoirs car la plupart de ces systèmes émettent des signaux
d’appel non normalisés ou des codes spéciaux qui risquent de
perturber le fonctionnement du télécopieur.

C. Condition d’alimentation

Raccordez le télécopieur à une prise de courant plus terre
à trois branches, du type simple ou double, et qui ne sert
pas à alimenter un copieur, un appareil de chauffage, un
climatiseur ou tout autre appareil électrique à thermostat.
L’alimentation doit être de 115 volts et 15 ampères. Pour
faciliter l’installation, le jack CA11A doit être assez proche
de la prise de courant.

Remarques

• Le présent matériel est conforme aux spécifications
techniques applicables d’Industrie Canada.

• Avant d’installer cet appareil, l’utilisateur doit s’assurer qu’il
est permis de le connecter à l’équipement de la compagnie
de télécommunication locale et doit installer cet appareil
en utilisant une méthode de connexion autorisée. Il se
peut qu’il faille étendre la circuiterie intérieure de la ligne
individuelle d’abonné, qui a été installée par la compagnie,
au moyen d’un jeu de connecteurs homologués (rallonge
téléphonique).

• L’attention de l’utilisateur est attirée sur le fait que le respect
des conditions mentionnées ci-dessus ne constitue pas une
garantie contre les dégradations de qualité du service dans
certaines circonstances.

• L’indice d’équivalence de la sonnerie (IES) sert à indiquer le
nombre maximal de terminaux qui peuvent être raccordés
à une interface téléphonique. La terminaison d’une
interface peut consister en une combinaison quelconque
de dispositifs, à la seule condition que la somme d’indices
d’équivalence de la sonnerie de tous les dispositifs n’excède
pas 5.

• Le nombre d’équivalents sonnerie (REN) de ce produit est
1,0.

• Les réparations sur un appareil certifié doivent être
faites par une société d’entretien canadienne autorisée
par le Gouvernement canadien et désignée par le
fournisseur. Toute réparation ou modification que
pourrait faire I’utilisateur de cet appareil, ou tout
mauvais fonctionnement, donne à la compagnie de
télécommunication le droit de débrancher I’appareil.

• Pour sa propre protection, I’utilisateur doit s’assurer que
les prises de terre de I’appareil d’alimentation, les lignes
téléphoniques et les tuyaux métalliques internes, s’il y
en a, sont bien connectés entre eux. Cette précaution est
particulièrement importante dans les zones rurales

CAUTION

Au lieu d’essayer de faire ces branchements eux-mêmes, les
utilisateurs sont invités à faire appel à un service d’inspection
faisant autorité en matière d’électricité ou à un électricien,
selon le cas.

NOTE

Respecte les limites de la classe B de la NMB-003 du Canada.

xxii

Ligne automatique interurbaine
ou
Ligne automatique internationale (si vous communiquez
avec les pays étrangers)

Laser Safety

This machine complies with 21 CFR Chapter 1 Subchapter J as
a Class 1 laser product under the U.S. Department of Health
and Human Services (DHHS) Radiation Performance Standard
according to the Radiation Control for Health and Safety
Act of 1968. This means that the machine does not produce
hazardous radiation.
Since radiation emitted inside the machine is completely
confined within protective housings and external covers, the
laser beam cannot escape from the machine during any phase
of user operation.

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the
U.S. Food and Drug Administration implemented regulations
for laser products on August 2, 1976. These regulations
apply to laser products manufactured from August 1, 1976.
Compliance is mandatory for products marketed in the United
States.

CAUTION

Use of controls, adjustments, or performance of procedures
other than those specified in this manual may result in
hazardous radiation exposure.

The label is attached to the laser scanner machine inside the
machine and is not in a user access area.

xxiii

xxiv

Before Using the Machine

This chapter describes the features of the machine and its useful functions.

Parts and Their Functions 1-2

Front Side 1-2

Back Side 1-3

Interior 1-3

Operation Panel 1-4

FAX operation panel 1-5

LCD (Standby Mode) 1-6

Copy Mode 1-6

Fax Mode 1-6

Scan Mode 1-6

USB Direct Print Mode 1-6

Chapter

1

Navigating the Menu 1-7

Entering the Menu Screen 1-7

Scrolling the Menu 1-7

Selecting a Menu Item 1-7

Configuring Menus Using the Navigation Keys 1-7

Returning to the Default Screen 1-8

Entering Text 1-9

Changing the Entry Mode 1-9

Entering Text, Symbols, and Numbers 1-9

Moving the Cursor (Entering a Space) 1-9

Deleting text, symbols, or numbers 1-9

Setting the Sleep Timer 1-11

Setting the Current Date and Time 1-12

1-1

Parts and Their Functions

This section describes the parts of the machine and their functions.

Front Side

Before Using the Machine

(1)

(2) (3) (4) (5) (6)

(12)

(11)
(10)

(9) (8) (7)

(1) Feeder

Used to continuously scan documents automatically.

(2) Document guides

Adjust these guides to fit the document.

(3) Document feeder tray

Place your documents on.

(4) Document feeder tray extension

Pull out to load large size documents.

(5) Document delivery tray

Used to store documents returned by the feeder.

(6) Document stopper

Pull out the document stopper to prevent the paper from falling
off the document delivery tray.

(7) Operation panel

Used to perform various tasks.

“Operation Panel” (→P. 1-4)

(8) Multi-purpose tray

You can load paper using the multi-purpose tray. Load
postcards or envelopes here.

(9) Auxiliary Tray (Multi-purpose Tray)

Pull it out and load the paper stack.

(10) Paper Guides (Multi-purpose Tray)

Adjust these guides to fit the document.

(13) (14)

(18) (17) (16) (15)

(11) Paper stopper

Prevents paper from falling from the output tray.

(12) Output tray

Printed paper such as copies, prints and faxes come out from
the output tray.

(13) Open Button

Push to open the front cover.

(14) Front Cover

Open this cover to replace the toner cartridge or clear paper
jams.

(15) Power Switch

Turns the power ON or OFF.

(16) Paper drawer

Load paper here.

(17) Paper Feeder Unit PF-44 (drawer 2)

It is an optional paper drawer.

(18) USB memory port

Used to save scanned documents in a USB memory, and to print
files saved in USB memory.

1-2

Back Side

(8)

(7)
(6)

(5)

(1)

(2)

(3)
(4)

(1) USB port

Connect the USB cable.

(2) LAN port

Connect the LAN cable.

(3) External telephone line jack

Connect the external telephone.

(4) Telephone line jack

Connect the telephone cable.

(5) Power socket

Connect the power cord.

(6) Lower rear cover

Open this guide to clear paper jams.

(7) Sub-output tray

Printed paper is output to the sub-output tray with the
printed side facing up. Printed paper is stacked in reverse page
order. The sub-output tray is suitable for use when printing
transparencies, labels, or envelopes that curl easily, because the
printed paper remains flat when output.

(8) Back cover

Open this guide to clear paper jams.

Before Using the Machine

Interior

(1)

(3)

(4)

(1) Scanning area

Used to scan documents from the feeder.

(2) Platen glass

Place your documents on.

(3) Toner guides

Used to insert the toner cartridge so that the protrusion on the
side of the toner cartridge fits into these guides.

(2)

(4)(5)

(4) Duplex unit

Used for 2-sided printing and copying.

(5) Paper size switch lever

Used for 2-sided printing.

1-3

Before Using the Machine

Operation Panel

(1) (2) (5) (6)

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(3)

(4)

(7)

[Menu] key Press to specify or register various settings.

[2-Sided] key You can set 2-sided printing.

[Select Paper] indicator Selected paper source turns on.

[Select Paper/Settings] key Press to specify the paper size and type to load in the paper drawer or multi-purpose tray.

Mode switch keys Press to switch the mode to copy, fax, scan or USB direct print.

[Reset] key Resets the settings. (Resets the copy/scan/fax/USB direct print mode.)

[Status Monitor/Cancel] key

[ ] Key Press to scroll up or to increase the value.

[ ] Key Press to scroll down or to decrease the value.

[ ] Key

[ ] Key

[OK] key Press to confirm an action or setting.

[Back] key Press to return to the previous screen.

[View Settings] key You can check the settings.

[Wi-Fi] indicator (MF5950dw Only) Turns on when the machine is connected to Wireless LAN.

Numeric keys ([0]-[9]) Enter characters and numbers.

[*] key

[#] key Press to enter symbols.

[Report] key

[Energy Saver] key

[ID] key Press to display the Department ID login window.

[Clear] key Deletes characters and numbers.

[Scan > PC1] key/[Scan > PC2] key

[Secure Print] key Used for secure print.

[Paper Save Copy] key Reduce multiple documents to copy onto one sheet.

[Stop] key Press to cancel jobs.

[Start] key Press to start copying, scanning, sending a fax or USB direct print.

[Error] indicator Blinks when an error occurs.

[Processing/Data] indicator Blinks during transmission and turns on when the machine has waiting jobs.

Press to check the status of jobs or cancel jobs. You can also check the status of the
network and machine.

Press to return to the previous screen or move the cursor to the left.
Press to decrease the volume while the fax ring tone sounds.

Press to proceed to the next screen or move the cursor to the right.
Press to increase the volume while the fax ring tone sounds.

Press to switch the character entry mode, and press to switch between pulse and tone
dialing to send a fax.

Press to manually print reports and lists. You can also specify whether to print a report
automatically.

Press to manually set or cancel the Sleep mode. The Energy Saver indicator lights green
while in the sleep mode.

When registering destinations etc., you can send the documents by scanning with one­touch.

1-4

FAX operation panel

(1)

(2)

(3)

(4)

(5)

(6)

(1) (3)

(2)

(1) (5)(6) (4)

[One-touch Speed Dial] keys Press to select destinations registered in one-touch keys.

[Address Book] key Searches recipients registered under one-touch keys or coded dial codes.

[Coded Dial] key Specifies recipients registered.

[Recall] key

[Hook] key Press when you want to dial without lifting up the handset of the external telephone.

[Pause] key Press to insert a pause in the fax number.

Redial the last number called. (Only enabled when the mode screens for fax, e-mail or file
server operations are displayed.)

Before Using the Machine

1-5

LCD (Standby Mode)

01/01/2011 12:52AM

01/01/2011 12:52AM

Select File(s) to pri

This section describes the following screens.

• Copy Mode

• Fax Mode

• Scan Mode

• USB Direct Print Mode

Scan Mode

Press [ ] to switch to the scan mode screen.
When the scan mode screen is displayed, you can make
your selection by using [
The currently selected menu item is highlighted. Press [OK]
to proceed to the next screen.

Select the scan type.

] or [ ].

Before Using the Machine

NOTE

To change standby display

• You can change the standby display that appears when the
power switch is turned ON.

e-Manual → Basic Operation → Customizing Display

Settings → Setting the Default Screen

• When the machine is idle for 2 minutes, the display returns to
standby display.

e-Manual → Basic Operation → Customizing Timer Settings

→ Setting the Auto Reset Timer

Copy Mode

Press [ ] to switch to the copy mode screen.

Copy: Press Start

1

100% LTR
Density: 0

+

-

Original Type: Text
2-Sided: Off

When the copy mode screen is displayed, you can make
your selection by using [
The currently selected menu item is highlighted. Press [OK]
to proceed to the next screen.

1

...

] or [ ].

Computer

Remote Scanner
Memory Media

USB Direct Print Mode

When using the USB direct print function, press [ ]
to switch to the mode screen.
When the USB direct print mode screen is displayed, you
can make your selection by using [
The currently selected menu item is highlighted. Press [OK]
to proceed to the next screen.

Select printing
method.

Index print
Sort Files; File Nam

...

] or [ ].

Copy: Press Start

1

100% LTR

Density: 0

Original Type: Text
2-Sided: Off

+

-

1

...

Fax Mode

Press [ ] to switch to the fax mode screen.

Specify destination.

RX Mode: Auto
Resolution: 200 x 1

When the fax mode screen is displayed, you can make your
selection by using [
The currently selected menu item is highlighted. Press [OK]
to proceed to the next screen.

Specify destination.

RX Mode: Auto

Resolution: 200 x 1

...

] or [ ].

...

1-6