Canon 1300 User Manual 2
SERVICE GUIDE
CANON U.S.A., INC.
SYSTEMS & TECHNICAL SUPPORT DIVISION
Rev. 0
imageRUNNER 1300 Series Service Guide
IMPORTANT
SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN
MAY VARY SLIGHTLY FROM ACTUAL MACHINE VALUES OR THOSE
FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED
TO AVOID DISCLOSURE OF CONFIDENTIAL INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED TO REFLECT
ENGINEERING REVISIONS.
imageRUNNER 1300 Series Service Guide Rev. 0 September 2002 Page i
imageRUNNER 1300 Series Service Guide
Published by
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042-1198
1-800-OK-CANON
Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. Internet e-Support Center: http://www.support.cusa.canon.com
Printed in the United States of America.
Distributed in the United States by Canon U.S.A., Inc.
This service guide is the property of Canon U.S.A., Inc. All rights reserved.
The information contained in this service guide constitutes confidential information of Canon U.S.A., Inc.
Pursuant to the dealer agreement with Canon U.S.A., Inc., this service guide is solely for reference purposes and may be used
only by authorized Dealers of Canon U.S.A., Inc. No part of this service guide may be reproduced or transmitted in any form by
any means, electronic or mechanical, for any purpose without the prior written consent of Canon U.S.A., Inc., except as expressly
permitted herein.
Pursuant to the dealer agreement with Canon U.S.A., Inc., Dealer agrees to indemnify Canon U.S.A., Inc. and to hold it harmless
from and against any claims arising out of Dealer’s possession, use, or misuse of this service guide.
Canon U.S.A., Inc. may, in its sole discretion, modify the information and/or specifications contained in this service guide at any
time without notice.
Canon is a registered trademark of Canon Inc.
imageRUNNER and NetSpot are trademarks of Canon Inc.
Intel and Pentium are trademarks of Intel Corporation
Microsoft, Windows 95/98/ME/2000/XP and Windows NT are registered trademarks of Microsoft Corporation
IBM is a trademark of IBM Corporation
AXIS is a trademark of Axis Communications AB Corporation
The ENERGY STAR name is a registered trademark of the U.S. Environmental Protection Agency
All other company names and product names may be trademarks or registered trademarks of their respective owners, and are
hereby acknowledged.
imageRUNNER 1300 Series Service Guide Rev. 0 September 2002 Page ii
imageRUNNER 1300 Series Service Guide
Table of Contents
I. Service Features.................................................................................................................................................1
A.
Product Overview........................................................................................................................................1
B.
Optional Accessories...................................................................................................................................1
II. Product Configuration ..................................................................................................................................2
A.
Model of imageRUNNER 1300 Series........................................................................................................2
B.
Items In The Box.........................................................................................................................................2
III. Specifications..................................................................................................................................................3
A.
imageRUNNER 1300 Series........................................................................................................................3
B.
ADF (Standard for imageRUNNER 1330/1370F).......................................................................................4
C.
Fax Functionality (Standard for imageRUNNER 1370F)............................................................................4
D.
Canon Advanced Print Technology (CAPT) ...............................................................................................5
E.
Axis 1610 Print Server.................................................................................................................................5
IV. Service Features.............................................................................................................................................6
A.
Serviceability................................................................................................................. ..............................6
B.
Suggested End User Maintenance................................................................................................................6
C.
Estimated Installation Time......................................................................................................................... 6
D.
Installation Procedures.................................................................................................................................6
E.
Consumables................................................................................................................................................6
V.
VI. Technical Training.........................................................................................................................................9
VII. Service Requirements..................................................................................................................................11
VIII. Appendix I................................................................................................................................................12
IX. Appendix II...................................................................................................................................................14
Service Policy .................................................................................................................................................7
A.
Dealer Technical Support............................................................................................................................7
B.
Escalation Procedure ...................................................................................................................................7
C.
Internet Systems and Technical Support...................................................................................................... 8
D.
Recommended Monthly Print/Copy Volume...............................................................................................8
E.
Warranty Conditions....................................................................................................................................8
A.
Overview......................................................................................................................................................9
B.
Certification.................................................................................................................................................9
C.
Prerequisites.................................................................................................................................................9
D.
What You Will Learn ..................................................................................................................................9
E.
Training Facilities........................................................................................................................................9
F.
Course Format..............................................................................................................................................9
G.
Course Equipment......................................................................................................................................10
H.
Course Highlights......................................................................................................................................10
I. Materials........................................................................................................................................................10
A.
Authorization Policy..................................................................................................................................11
A.
imageRUNNER 1300 Series Limited Warranty........................................................................................12
B.
GPR-10 Drum Unit Limited Warranty.......................................................................................................13
A.
Footnotes ...................................................................................................................................................14
imageRUNNER 1300 Series Service Guide Rev. 0 September 2002 Page iii
I. Service Features
A. Product Overview
The imageRUNNER 1300 Series includes the imageRUNNER 1310,
imageRUNNER 1330 and imageRUNNER 1370F and are the new digital
models in Segment 1. These models offer superior image quality at the
speed of up to13 pages-per-minute. Each model of the imageRUNNER
1300 Series includes, as standard, copying and printing capabilities.
The imageRUNNER 1330 and imageRUNNER 1370F include a 30-sheet
ADF. The imageRUNNER 1370F has a full featured, comprehensive
Super G3 fax functionality.
Canon Advanced Printing Technology (CAPT) is a new printing
technology developed by Canon to produce high image quality prints
without the use of PDL’s. These models can supply up to a total of 600
sheets of paper from the standard 500-sheet paper cassette and a 100sheet stack bypass.
As an Energy Star
product meets the Energy Star guidelines for energy efficiency
imageRUNNER 1300 Series Service Guide
Partner, Canon U.S.A., Inc. has determined that this
.1
B. Optional Accessories
1. AXIS™ 1610 Print Server
The optional AXIS 1610 Print Server allows the imageRUNNER 1300
machines to be setup in a networked environment and allow network
printing from any computer found on the network. The AXIS 1610
connects directly to any Canon CAPT printer without any additional
cabling. The AXIS 1610 is small and compact, equipped with one highspeed parallel port connector that plugs directly into the
imageRUNNER’s parallel port.
2. Cabinet
An optional Cabinet is available if desk space is limited. The Cabinet
also provides an additional area where paper and consumables can be
stored.
3. LTR/LGL Cassette (500 sheets)
This optional 500-sheet Cassette offers the ability to set two cassettes
with different sized papers for easy replacement. A convenient feature
for those that require and frequently use different sized papers such as
Letter and Legal.
imageRUNNER 1300 Series Service Guide Rev. 0 September 2002 Page 1
II. Product Configuration
A. Model of imageRUNNER 1300 Series
Item Item Number2
imageRUNNER 1310 imageRUNNER 1330 imageRUNNER 1370F
imageRUNNER 1310 7775A001AA
imageRUNNER 1330 7775A010AA
imageRUNNER 1370F 7775A018AA
GPR-10 Drum Unit 7815A004AA
GPR-10 Black Toner 7814A003AA
Cabinet 8419A002AA
LTR/LGL Cassette (500 sheets) 7926A002AA
imageRUNNER 1300 Series Service Guide
Consumables
Optional Accessories
Connective Accessories
Axis 1610 Print Server 0273V171
B. Items In The Box
imageRUNNER 1300 Series
Main Unit
Copy Tray
Power Cord
P-kit (Drum Unit included)
LTR/LGL Cassette 500 sheets
Modular Cord (imageRUNNER 1370F only)
Fax Destination Label (imageRUNNER 1370F only)
Reference Guide (U.S. English)
Fax Guide (U.S. English) (imageRUNNER 1370F only)
Quick Start Guide (U.S. English)
CD User Software (imageRUNNER 1200-1300)
Copier Machine Warranty (English/French)
Drum Warranty (English/French)
Installation Check List
Registration Card (for U.S.A.)
Registration Card (for Canada)
Notes for AXIS Print Server
User’s Guide (Reference Guide)
•
FA7-3860-010
•
The Part Number2 for the User’s Guide cannot be ordered as a Sales Item.
imageRUNNER 1300 Series Service Guide Rev. 0 September 2002 Page 2
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