Cannon CAV 4.2 Operator's Manual

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CANNON® CAV® 4.2
Automated Dual-Bath Kinematic Viscometer
CAV® 4.2
P/N 68.0505
Operator’s Manual
Revision 2.0, February 5, 2016
ASTM D445
Page 2
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CAV® 4.2
CANNON Instrument Company®
Operator’s Manual
Revision 2.0, February 5, 2016
2139 High Tech Road
State College, PA 16803
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CANNON®
CAV® 4.2 Operator's Manual, Rev. 2.0
Revision
Date
Details
Revision 1.0
June 12, 2015
Initial release
Revision 2.0
February 5, 2016
Add VISCPRO II operating instructions

Copyright

Copyright © 2016 CANNON Instrument Company®. All rights reserved.

Trademarks

CANNON® and the CANNON® logo are registered trademarks of CANNON Instrument Company®.
Brookfield® is a registered trademark of Brookfield® Engineering Laboratories, Inc.
Watlow® is a registered trademark of Watlow® Electric Manufacturing Company.

Revision History

Contact

Address: CANNON Instrument Company®
2139 High Tech Road State College PA 16803, USA
Phone: 1-814-353-8000; 1-800-676-6232
Fax: 1-814-353-8007
Website: http://www.cannoninstrument.com
Email:
Sales: sales@cannoninstrument.com Service: service@cannoninstrument.com
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CAV® 4.2 Operator's Manual, Rev. 2.0
Contents
Overview........................................................................................................................... 1
Related documents ....................................................................................................................... 1
Specifications / Compliances ........................................................................................................ 2
Notes/Cautions/Warnings ............................................................................................................. 3
Safety precautions ........................................................................................................................ 3
Getting Started ................................................................................................................. 5
Unpack and inspect ...................................................................................................................... 5
Setup the CAV® 4.2 ...................................................................................................................... 8
Connect hoses ........................................................................................................................ 10
Fill baths .................................................................................................................................. 13
Connect cables ........................................................................................................................ 15
Set bath temperature (CAV 4.2 GUI) ........................................................................................... 16
Calibrate temperature (CAV 4.2 GUI) ........................................................................................... 17
Set vacuum and pressure (CAV 4.2 GUI) ..................................................................................... 19
Adjust the default wash settings (CAV 4.2 GUI) .......................................................................... 20
Run a wash (CAV 4.2 GUI) ........................................................................................................... 21
Train sensors (CAV 4.2 GUI) ........................................................................................................ 22
Run a sample test (CAV 4.2 GUI) ............................................................................................. 23
Review and export data (CAV 4.2 GUI) ........................................................................................ 24
Connecting with VISCPRO II ............................................................................................. 25
Connect equipment .................................................................................................................... 26
Install VISCPRO II ........................................................................................................................ 26
Set up network adapter .............................................................................................................. 28
Configure firewall rules ............................................................................................................... 30
Configure USB Power Settings ................................................................................................... 32
CAV Registry settings .................................................................................................................. 33
Operation ....................................................................................................................... 35
CAV 4.2 GUI .................................................................................................................................35
VISCPRO® II software interface .................................................................................................. 39
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Manage user accounts (VISCPRO II / CAV 4.2 GUI) ...................................................................... 41
Log in ...................................................................................................................................... 41
Change password .................................................................................................................... 42
Setup and edit user accounts .................................................................................................. 42
Logout .................................................................................................................................... 42
Connect VISCPRO II to the CAV® 4.2 .......................................................................................... 43
Set bath temperature (VISCPRO II) ............................................................................................. 43
Calibrate temperature (VISCPRO II) ............................................................................................ 44
Set vacuum and pressure (VISCPRO II) ........................................................................................ 44
Train sensors (VISCPRO II) .......................................................................................................... 45
Run a wash (VISCPRO II) ............................................................................................................. 45
Run a sample test (VISCPRO II) ................................................................................................... 46
View test results (VISCPRO II) ..................................................................................................... 49
Control preheaters ...................................................................................................................... 49
Control sample cup heaters ........................................................................................................ 50
Advanced Setup .............................................................................................................. 51
Calibrate viscometer tube (VISCPRO II) ...................................................................................... 51
Method/Test settings .................................................................................................................. 52
Print method settings ............................................................................................................. 52
Edit method settings ............................................................................................................... 53
Adjust Default Wash Settings ..................................................................................................... 56
Create a standard CAV Data Table analysis ................................................................................. 57
Maintenance and Service ................................................................................................. 59
Update CAV 4.2 software and firmware ...................................................................................... 59
Tools and materials required ................................................................................................... 59
To prepare the USB flash drive ................................................................................................ 59
To replace the UI updater ........................................................................................................ 60
To update the UI software....................................................................................................... 60
To update the controller firmware .......................................................................................... 60
To update the VISCPRO II software......................................................................................... 61
Change viscometer tube ............................................................................................................. 62
Replace power supply ................................................................................................................. 63
djust solvent dosing chamber sensors ...................................................................................... 64
A
Specifications.................................................................................................................. 65
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Warranty......................................................................................................................... 67
Products limited warranty .......................................................................................................... 67
Reagent and chemical warranty ................................................................................................. 67
Returning a product to CANNON® ............................................................................................. 68
Required information.............................................................................................................. 68
Hazardous materials ............................................................................................................... 68
Shipping notification .............................................................................................................. 68
Replacement Parts List..................................................................................................... 69
List of Figures
Figure 1 — Complete CAV® 4.2 System ............................................................................................ 8
Figure 2 — Tubing connections ....................................................................................................... 10
Figure 3 — Solvent inlets ................................................................................................................. 11
Figure 4 — Temperature baths ........................................................................................................ 13
Figure 5 — Temperature bath details .............................................................................................. 14
Figure 6 — Bath top (fill hole) .......................................................................................................... 15
Figure 7 — Main screen ................................................................................................................... 16
Figure 8 — Temperature settings screen ........................................................................................ 16
Figure 9 — Field entry screen .......................................................................................................... 16
Figure 10 — Thermometer access holes ........................................................................................... 17
Figure 11 — Temperature calibration screen ................................................................................... 18
Figure 12 — Bath screen .................................................................................................................. 19
Figure 13 — Services menu ............................................................................................................. 19
Figure 14 — Pressure/vacuum adjustment screen ........................................................................... 19
Figure 15 — Settings menu ............................................................................................................. 20
Figure 16 — Wash screen ................................................................................................................ 20
Figure 17 — Main screen (wash button)........................................................................................... 21
Figure 18 — Train screen ................................................................................................................. 22
Figure 19 — Methods screen ........................................................................................................... 23
Figure 20 — Field entry screen ........................................................................................................ 23
F
igure 21 — Closed network settings .............................................................................................. 25
Figure 22 — Network connections .................................................................................................. 28
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Figure 23 — Connection properties ................................................................................................. 28
Figure 24 — TCP/IP properties ........................................................................................................ 29
Figure 25 — Advanced settings ....................................................................................................... 29
Figure 26 — Main screen menu ....................................................................................................... 35
Figure 27 — Main screen ................................................................................................................. 37
Figure 28 — Bath screen ................................................................................................................. 38
Figure 29 – VISCPRO interface window .......................................................................................... 40
Figure 30 — Solvent dosing chamber .............................................................................................. 64
List of Tables
Table 1 — Related documents ........................................................................................................... 1
Table 2 — Specifications and compliances ........................................................................................ 2
Table 3 — Packing list (main components) ........................................................................................ 5
Table 4 — Packing list (installation) .................................................................................................. 6
Table 5 — Packing list (tools) ............................................................................................................ 6
Table 6 — Packing list (consumables) ............................................................................................... 7
Table 7 — Packing list (networking) .................................................................................................. 7
Table 8 — Packing list (spares) .......................................................................................................... 7
Table 9 — Tools and materials required ............................................................................................ 9
Table 10 — Silicone bath fluid selection .......................................................................................... 13
Table 11 — Tools and materials required ..........................................................................................17
Table 12 — Tools and materials required ........................................................................................ 19
Table 13 — Tools and materials required ......................................................................................... 21
Table 14 — Tools and materials required ........................................................................................ 22
Table 15 — Tools and materials required ......................................................................................... 23
Table 16 — Tools and materials required ........................................................................................ 26
Table 17 — VISCPRO II registry entries ............................................................................................ 27
Table 18 — CAV® 4.2 registry entries .............................................................................................. 33
able 19 — GUI screen details ......................................................................................................... 36
T
Table 20 — VISCPRO window details .............................................................................................. 39
Table 21 — Default user accounts ................................................................................................... 41
Table 22 — Preheater settings ........................................................................................................ 49
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Table 23 — Sample cup heater settings (may vary between instruments, this is a starting point) ... 50
Table 24 — Method Settings: Test ...................................................................................................53
Table 25 — Method Settings: Wash ................................................................................................ 54
Table 26 — Method Settings: Advanced ......................................................................................... 55
Table 27 — Method Settings: Drop Criteria ..................................................................................... 56
Table 28 — CAV data table fields ..................................................................................................... 57
Table 29 — Specifications ............................................................................................................... 65
Table 30 — CAV 4.2 replacement parts ........................................................................................... 69
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CAV® 4.2 Operator's Manual, Rev. 2.0
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CAV® 4.2 Operator's Manual, Rev. 2.0
Title
Reference Number
Standard Test Method for Kinematic Viscosity of Transparent and
ASTM D445
Standard Specifications and Operating Instructions for Glass
ASTM D446
Petroleum products -- Transparent and opaque liquids --
ISO 3104 Glass capillary kinematic viscometers -- Specifications and operating instructions
ISO 3105
Petroleum products -Transparent and opaque liquids -
viscosity
IP 71

Overview

The CANNON® CAV® 4.2 is an automated, high throughput, dual-bath kinematic viscometer for ASTM D445. The CAV® 4.2 combines CANNON® quality and reliability with modern design and unique features to enhance lab productivity, reduce costs, and improve data quality.

Related documents

Table 1 — Related documents
Opaque Liquids (and Calculation of Dynamic Viscosity)
Capillary Kinematic Viscometers
Determination of kinematic viscosity and calculation of dynamic viscosity
Determination of kinematic viscosity and calculation of dynamic
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Overview CANNON®
CAV® 4.2 Operator's Manual, Rev. 2.0

Specifications / Compliances

Specifications
Details
Model
CAV® 4.2
Methodology
ASTM D445/D446, ISO 3104/3105, IP 71
Applications
Formulated oil analysis, hydraulic oil analysis, additive
heavy fuel testing, waxes/paraffin, crude oil testing, glycols
Dimensions (W × D × H)
36 cm × 66 cm × 72 cm (14.25 in × 26 in × 28.5 in)
Weight
63 kg (140 lb)
Operational temperature
20 °C to +100 °C (± 0.01 °C); without a TE bath cooler, the
Down to 15 °C (± 0.03 °C) with integrated TE bath cooler
Maximum throughput
24 tests per hour
Automated sample capacity
28 positions (2 × 14 positions)
Minimum sample/solvent volume required
8 mL sample/15 mL solvent per test
Viscosity range
0.5 mm²/s to 10,000 mm2/s in 100-fold increments
are also available.
Timing resolution
0.01 seconds (timing accuracy to ± 0.001 seconds)
Power requirements
100 VAC, 50/60 Hz, 1200 W
230 VAC, 50/60 Hz, 1200 W
Operating conditions
15 °C to 30 °C, 10% to 75% relative humidity (non-
Compliance
CE Mark: EMC Directive (2004/108/EC); Low Voltage Directive (2006/95/EC); ROHS
Table 2 — Specifications and compliances
analysis, marine fuel testing, base stock analysis, light and
range
minimum temperature is +5 °C above ambient temperature
Up to 150 °C (± 0.03 °C) with integrated high temperature
bath
(depending on viscometer tubes selected). Fast run tubes
115 VAC, 50/60 Hz, 1200 W
condensing), Installation Category II, Pollution Degree 2
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CANNON® Overview
CAV® 4.2 Operator's Manual, Rev. 2.0

Notes/Cautions/Warnings

Notes, caution, and warnings are used in the manual to call an operator’s attention to important details prior to performing a procedure or step. Read and follow these important instructions. Failure to observe these instructions may void warranties, compromise operator safety, and/or result in damage to the CAV® 4.2.
Notes provide more information about the content that follows.
Cautions alert the operator to conditions that may damage equipment.
Warnings alert the operator to conditions that may cause injury.

Safety precautions

Please observe the following general safety precautions for proper and safe operation of the CAV® 4.2.
Only qualified personnel should operate the CAV® 4.2.
Make sure that you read and understand all operating instructions and safety
precautions listed in this manual before installing or operating your unit. If you have questions regarding instrument operation or documentation, contact CANNON Instrument Company.
Do not deviate from the installation, operation, or maintenance procedures described in
this manual. Improper use of the CAV® 4.2 may result in a hazardous situation and may void the manufacturer’s warranty.
Handle and transport the unit with care. Sudden jolts or impacts may cause damage to
components.
Observe all warning labels. Never remove warning labels.
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Overview CANNON®
CAV® 4.2 Operator's Manual, Rev. 2.0
~MAINS
Never operate damaged or leaking equipment.
Unless procedures specify otherwise, always turn off the unit and disconnect the mains
cable from the power source before performing service or maintenance procedures, or before moving the unit.
Refer all service and repairs to qualified personnel.
~MAINS
(O)
The supply. The AC power input must match the electrical specifications of
the instrument.
Never operate the equipment with a damaged MAINS AC power cable.
Use only the manufacturer-supplied MAINS AC power cable. This cable must be inserted into a receptacle with a protective earth ground.
The (O) symbol indicates the OFF position for the electrical switches for
your unit.
symbol indicates the connections for the AC power
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CANNON®
CAV® 4.2 Operator's Manual, Rev. 2.0
Description
Part Number
CAV® 4.2
68.0229
Sample carousel (2)
68.0049 for use with glass vials
68.0092 for use with metal vials
MAINS AC power cable
Varies by locale
Dostmann digital thermometer
61.5600
Thermometer probes (2)
61.5601
CAV® 4.2 Operator’s Manual
68.0505

Getting Started

This chapter covers all steps necessary to set up, calibrate, and run a sample on the CAV® 4.2. Procedures are intended to be performed in the order written. These are basic, simplified procedures that will familiarize an operator with the instrument. More detailed instructions are provided in other chapters.

Unpack and inspect

Unpack and inspect the complete CANNON® CAV® 4.2 and all accessories as soon as they are received.
Caution: Many components are fragile. Use caution when moving and
handling the CAV® 4.2 and accessories.
1. Carefully unpack the entire contents of the shipment.
2. Referring to the packaging list, verify that all materials were received.
3. Inspect materials for defects and shipping damage. Contact your CANNON
representative to resolve any issues.
Table 3 — Packing list (main components)
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CAV® 4.2 Operator's Manual, Rev. 2.0
Getting Started CANNON®
Description
Part Number
Solvent
1
⁄8" blue FEP tubing (25 ft)
81.2185
Brass tee fittings (2)
81.0007
Bottle caps for GL-38 bottles (4)
65.3201
20 micron filters (4)
65.0047
1
⁄2" white nylon tubing (15 ft)
62.1500.3
Brass elbow
68.0309
1
⁄2" white nylon elbows (2)
62.1500.2
1
⁄2" white nylon tees (2)
62.1500.4
Exhaust
6 mm blue FEP tubing (15 ft)
81.2102
Description
Part Number
1
⁄8" Allen wrench
27.1340
3
⁄16" Allen wrench
68.0464
T-wrench
81.2222
Glass funnel
81.3112
Rubber stoppers (3)
11.3115
Tubing cutter
81.1074
Yellow Tygon tubing (2 ft)
71.4.16
Table 4 — Packing list (installation)
Waste
Table 5 — Packing list (tools)
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CAV® 4.2 Operator's Manual, Rev. 2.0
CANNON® Getting Started
Description
Part Number
Sample test oils
varies
Glass vials (144 vials)
9717-V01: glass vials Silicone bath fluid (2 L)
Varies by application
Description
Part Number
CAT cables, red (2)
61.3378
USB to Ethernet adapter
68.0496
8-port network switch
68.0495
USB cable
68.0508
USB flash drive
17.5121
Description
Part Number
6 A fuses (4)
28.0851
12 A fuses (4)
25.2455
Thermal fuse
68.0439
Hose fittings (2)
81.2101
Compression connectors (4)
81.2096
Brass 3⁄8" to 1⁄4" reducer fittings (2)
61.3566
O-rings (4)
61.3567
Table 6 — Packing list (consumables)
(optional) Metal sleeves (14)
68.0455: metal sleeves
Table 7 — Packing list (networking)
Table 8 — Packing list (spares)
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CAV® 4.2 Operator's Manual, Rev. 2.0
Getting Started CANNON®

Setup the CAV® 4.2

Initial setup of the CAV® 4.2 involves connecting the hoses and cables and filling the baths with silicone bath fluid.
Figure 1 — Complete CAV® 4.2 System
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CAV® 4.2 Operator's Manual, Rev. 2.0
CANNON® Getting Started
Description
Hose connections
Complete CAV® 4.2
1⁄8" blue FEP tubing (25 ft)
MAINS AC power cable
1⁄2" white nylon tubing (15 ft)
Waste receiver
Bottle caps for GL-38 bottles (4)
Solvent
20 micron filters (4)
7
⁄8" wrench
3⁄16" Allen wrench
Glass funnel
Rubber stopper
Silicone bath fluid (2 L)
Tubing cutter
Glass or metal vials
Optional
Networking
Brass tee fittings (2)
CAT cables, red (2)
Brass elbow
USB to ethernet adapter
1⁄2" white elbows (2)
8-port network switch
1⁄2" white tees (2)
6 mm blue FEP tubing (15 ft)
Table 9 — Tools and materials required
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CAV® 4.2 Operator's Manual, Rev. 2.0
Getting Started CANNON®
Solvent inlets
Waste outlets
Exhaust ports

Connect hoses

Assemble the CAV® 4.2 on a secure, level surface with sufficient room behind the instrument to maintain a clear airflow and allow for unimpeded connection of the solvent inlet and waste outlet tubing.
Figure 2 — Tubing connections
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CAV® 4.2 Operator's Manual, Rev. 2.0
CANNON® Getting Started
Solvent inlet well
Solvent tubing
Inlet pipes with
connectors
B A A B
1. Place the CAV® 4.2 on a solid, level workbench. The workbench must be located near a
MAINS AC power connection capable of providing sufficient current (10 A at 115 V
AC) to
the CAV® 4.2. Depending on the materials tested, solvent used, and laboratory regulations, the work area may also need to be equipped with a ventilation system.
2. Place the waste receiver beneath the CAV® 4.2. In order to promote proper drainage, the
top of the waste receiver must be lower than the waste outlets on the back of the instrument.
3. Place the solvent bottles alongside or beneath the CAV® 4.2.
4. Measure and cut the
1
⁄8" blue FEP tubing to use as the solvent tubing. Each piece of
tubing must run from the solvent inlet well to the bottom of a solvent bottle.
5. Connect the solvent tubing to the CAV® 4.2: a. Remove the cover plate from the solvent inlet well. b. Thread the tubing through the solvent inlets on the back of the lid. c. Unscrew the appropriate compression connector and slide it onto the tubing. d. Slide the tubing onto the flared inlet pipe and hand tighten the compression
connector.
Figure 3 — Solvent inlets
compression
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Getting Started CANNON®
Note: Each piece of tubing must run from the middle of the CAV® 4.2
6. Insert the solvent tubing into the solvent bottle: a. Thread the tubing through the bottle cap. b. Screw a 20 micron filter onto the end of the tubing. c. Screw the bottle cap onto the solvent bottle.
7. Repeat steps 4 through 6 for each piece of solvent tubing.
into the waste receiver. 1⁄2" white nylon elbows and tees are provided to enable combining both waste tubes into one tube before entering the waste receiver. A brass elbow is also provided to connect the waste tubing to the waste receiver.
8. Measure and cut the
1
⁄2" white nylon tubing to use as the waste tubing.
Caution: Do not overtighten the waste outlet compression nut.
9. For each bath, connect the waste tubing to the CAV® 4.2: a. Unscrew the brass compression nut from the waste outlet fitting. b. Thread the tubing through the compression nut.
1
c. Slide the ferrule onto the tubing. Position it
⁄2" from the end of the tubing.
d. Insert the tubing into the outlet fitting until the ferrule is seated. e. Tighten the compression nut by hand.
7
f. Using a
⁄8" wrench, tighten the compression nut to create a good seal.
10. Connect the waste tubing to the waste receiver.
11. Measure, cut, and install the 6 mm blue FEP tubing as exhaust tubing.
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CAV® 4.2 Operator's Manual, Rev. 2.0
CANNON® Getting Started
Bath operating range
Recommended bath fluid viscosity
20 °C to 100 °C
10 cSt
101 °C to 150 °C
20 cSt
Left bath
Right bath
Display hood
Plumbing lid

Fill baths

Each temperature bath must be filled with Dow Corning 200 silicone fluid prior to operation. The viscosity of the fluid depends upon the temperature of the bath during most operations:
Table 10 — Silicone bath fluid selection
Figure 4 — Temperature baths
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CAV® 4.2 Operator's Manual, Rev. 2.0
Getting Started CANNON®
Drain plug
Warning: Follow all lab policies regarding the safe handling and
disposal of all hazardous materials.
1. Open the plumbing lid.
2. Raise the display hood by pulling it forward, up, and then back in an arcing motion until
the hood rests on top of the frame. Once raised, the latches will keep the hood in position.
3
3. Insert the
/16" Allen wrench into each drain plug access hole and verify that the drain
plug is closed (clockwise to close).
Cold fill level
access holes
Figure 5 — Temperature bath details
4. Insert the funnel into the thermometer hole in the top of the bath to be filled.
5. Slowly pour a small amount of silicone fluid into the bath. Check for leaks. Continue
filling until the bath fluid reaches the cold fill level (marked with a thin black/red line on the glass), approximately 0.9 L.
6. Repeat steps 3 through 5 for the second bath.
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CAV® 4.2 Operator's Manual, Rev. 2.0
CANNON® Getting Started
Fill hole
Figure 6 — Bath top (fill hole)

Connect cables

1. Connect the MAINS AC power cord to the CAV® 4.2.
2. Plug the power cord into the MAINS AC outlet at the work station.
3. (optional) Connect the CAV® 4.2 to the network switch with one CAT cable.
4. (optional) Connect the network switch to the PC with a CAT cable and USB adapter.
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CAV® 4.2 Operator's Manual, Rev. 2.0
Getting Started CANNON®
Target temperature
Current temperature
Target
Current temperature

Set bath temperature (CAV 4.2 GUI)

Set the temperature of the baths before calibrating the instrument.
1. From the main screen, click the target temperature button ( ) for the appropriate
bath. The temperature settings screen opens.
temperature
Figure 7 — Main screen
2. Click the Target Temperature field. A field entry screen opens.
Figure 8 — Temperature settings screen Figure 9 — Field entry screen
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CAV® 4.2 Operator's Manual, Rev. 2.0
CANNON® Getting Started
Description
Assembled CAV® 4.2
Dostmann digital thermometer
Thermometer probe
Thermometer
3. Enter the target temperature, then click the green checkmark to submit it and return to
the temperature settings screen.
4. Click Save and then Back to return to the main screen.
5. Wait for the current temperature to match the target temperature.
6. Repeat steps 1 through 5 for the second bath.

Calibrate temperature (CAV 4.2 GUI)

The temperature calibration of the CAV® 4.2 should be verified whenever the instrument is moved, bath fluid is refilled, or a new temperature is to be used. The instrument is calibrated by inserting a thermometer through an access hole in the display hood, measuring the actual temperature of the bath fluid, and entering that temperature into the CAV® 4.2 software.
Table 11 — Tools and materials required
1. If it is raised, lower the display hood and plumbing lid.
2. Carefully insert a thermometer through the access hole in the display hood and into the
bath until the tip of the thermometer is in the middle of the capillary portion of the viscometer tube. The thermometer passes through the same hole in the top of the bath unit that was used to fill the unit with fluid.
access holes
Figure 10 — Thermometer access holes
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CAV® 4.2 Operator's Manual, Rev. 2.0
Getting Started CANNON®
screen
3. Wait for the thermometer to adjust to the temperature of the bath fluid. Read the
reference temperature.
4. From the main screen, click the current bath temperature button ( ) for the
appropriate bath. The temperature calibration screen opens.
5. Click the Reference Temperature field.
A field entry screen opens.
6. Enter the reference temperature
measured in step 3, then click the green checkmark to submit it and return to the temperature calibration screen.
7. Click Calibrate, wait for the system to
save the adjustment, and then click
Back to return to the main screen.
8. Remove and clean the thermometer.
9. Repeat steps 2 through 8 for the second bath.
Figure 11 — Temperature calibration
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CAV® 4.2 Operator's Manual, Rev. 2.0
CANNON® Getting Started
Description
Assembled CAV® 4.2
Rubber stoppers

Set vacuum and pressure (CAV 4.2 GUI)

Set the vacuum and pressure of the CAV® 4.2 before running the instrument.
Table 12 — Tools and materials required
1. From the main screen, swipe the screen with left or right to move to the appropriate
bath screen.
Figure 12 — Bath screen Figure 13 — Services menu
2. On the bath screen, click on the
Service button. The services menu
opens.
3. Click Adjust Pressure/Vacuum. Follow
the instructions on the screen.
4. Click Back to return to the bath
screen.
5. Repeat steps 1 through 4 for the
second bath.
Figure 14 — Pressure/vacuum adjustment
screen
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CAV® 4.2 Operator's Manual, Rev. 2.0
Getting Started CANNON®
Note: The CAV® 4.2 wash settings are defined in the method settings of

Adjust the default wash settings (CAV 4.2 GUI)

Verify and adjust the default wash settings before running a wash for the first time.
the last run test. When you start the CAV® 4.2 from a complete
1. From the main screen, swipe the screen with left or right to move to the appropriate
bath screen.
2. On the bath screen, click the Settings button. The settings menu opens.
shutdown, it has no knowledge of the last run test and uses the default wash settings.
Figure 15 — Settings menu Figure 16 — Wash screen
3. Click Default Wash. The Wash screen opens.
4. Verify and adjust the wash values as necessary. To change the wash value, you must be
logged onto the CAV® 4.2 with appropriate privileges.
5. Click Save when you are done adjusting the settings.
6. Click Back to return to the bath screen.
7. Repeat steps 1 through 6 for the second bath.
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CAV® 4.2 Operator's Manual, Rev. 2.0
CANNON® Getting Started
Description
Assembled CAV® 4.2
Sample vials
Wash button
Wash button

Run a wash (CAV 4.2 GUI)

Wash solvent through the CAV® 4.2 prior to training sensors or running a test.
Table 13 — Tools and materials required
1. Insert an empty vial into position 1 of the carousel for the bath to be washed.
2. From the main screen, click the wash button ( ) for the appropriate bath. The
instrument immediately starts the wash cycle.
Figure 17 — Main screen (wash button)
3. When the wash cycle is complete, repeat steps 1 and 2 for the second bath.
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CAV® 4.2 Operator's Manual, Rev. 2.0
Getting Started CANNON®
Description
Description
Assembled CAV® 4.2
Sample test oil
Sample vials
Sample preparation materials
Notes: The ubbelohde tubes in each bath may have different viscosity
Note: Do not check the

Train sensors (CAV 4.2 GUI)

Train the sensors whenever a CAV® 4.2 bath is to operate at a new temperature. Once trained, the calibration values for a particular temperature are saved and will be recalled if the CAV®
4.2 is set to run at that temperature again. Retraining for a particular temperature is only necessary when the viscometer tube is changed or if sensor performance changes over time.
Table 14 — Tools and materials required
limits.
1. Insert an empty vial into position 1 of the carousel for the bath to be trained.
2. Fill a vial with a test solution that has a viscosity approximately 3 times higher than the
lower viscosity limit of the ubbelohde tube. Insert the vial into position 2.
Temperature calibration must be performed first.
3. From the main screen, click the tube button ( ) for the appropriate bath. The train
screen opens.
Prewash or Trip Points
4. Click Start Training.
5. When training is complete, repeat
steps 1 through 4 for the second bath.
22
Only boxes.
Figure 18 — Train screen
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CANNON® Getting Started
Description
Description
Assembled CAV® 4.2
Sample test oil
Sample vials
Sample preparation materials

Run a sample test (CAV 4.2 GUI)

This test verifies system calibration and provides a technician with basic training in operating the CANNON® CAV® 4.2.
Table 15 — Tools and materials required
1. Following your laboratory practices, prepare a 10 mL sample of test oil in the provided
sample vials, and then insert the sample vial into position 1 of the appropriate carousel.
2. From the main screen, click the circle representing position 1 on the appropriate bath.
The methods screen opens.
Figure 19 — Methods screen Figure 20 — Field entry screen
3. Click Verify Known KV. The field entry screen open.
4. Enter the sample ID, then click the green checkmark to submit it. Another field entry
screen opens.
5. Enter the viscosity value (in cSt) of the test oil, then click the green checkmark to submit
it and return to the main screen.
6. Click the run button ( ).
7. When the test is complete, click the Results button to review the test results.
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Review and export data (CAV 4.2 GUI)

Once a test completes, the results can be exported to a USB drive in CSV format.
1. From the main screen, click the Results button.
2. Review the results.
3. Click the Export button. A field entry screen opens.
4. Enter the sample filename, then click the green checkmark to submit it. A Save As
window opens.
5. Select the location to which to save the data file, then click Save.
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Connecting with VISCPRO II

The CAV® 4.2 ships from CANNON® ready for deployment on a dedicated, closed network.1 The following graphic displays the default settings for the closed network.
Figure 21 — Closed network settings
1
For other network configurations, please contact the CANNON service department.
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Description
Description
Assembled CAV® 4.2
CAT cables, red (1 + 1 per CAV® 4.2)
USB flash drive with VISCPRO II installation software and drivers
USB to Ethernet adapter PC with Windows® 8/7/Vista/XP
8-port network switch

Connect equipment

All CAV® systems and the PC (with USB 2.0 to Ethernet adapter) connect to the network switch using standard CAT 5e/6 cables.
Table 16 — Tools and materials required
1. Start and log onto the PC.
2. Plug the USB to Ethernet adapter into a USB 2.0 port on the PC. Windows® will attempt
to automatically install the required drivers. If necessary, a copy of the driver is provided on the USB flash drive.
3. Connect a CAT cable from the Ethernet adapter to the network switch.
4. Connect CAT cables from each CAV® 4.2 to the network switch.

Install VISCPRO II

There are no configurable options in the VISCPRO installation routine.
1. Uninstall any previous version of VISCPRO software.
2. Insert the USB drive into an open USB port on the PC.
3. Run USB Flash Drive > VISCPRO > setup.exe.
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Registry Key
Default value
Description
EthernetPortNumber
1982
TCP port on which VISCPRO listens
EthernetServerIPAddress
10.0.1.2
IP address of the Ethernet connection
MaxAllowedInstruments
4
Maximum number of instrument to
has been reached, it stops polling.
MaxPollResponseWaitTime
2000
Maximum time in milliseconds that
MaxResponseWaitTime
20000
Maximum time in milliseconds that
The following registry keys are set to default values during installation of VISCPRO. You cannot edit them from within the VISCPRO software. The only way to change these values is by directly editing the registry.
Caution: Editing registry entries may be hazardous to the health of
your Windows® installation.
Table 17 — VISCPRO II registry entries
that VISCPRO uses
which VISCPRO will connect. VISCPRO polls for instruments in sequential order of the InstrumentAddress. Once the maximum number of allowed instrument
(2 seconds)
(20 seconds)
VISCPRO waits for an instrument response when polling.
VISCPRO waits for an instrument response.
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Set up network adapter

1. Open Network and Sharing Center on the PC.
2. Click Change adapter settings. The Network Connections window opens. Right-click the
device associated with the USB adapter, and rename the connection USB To Ethernet Connection.
Figure 22 — Network connections
3. Right-click the connection and select Properties. The Connection Properties window
opens.
Figure 23 — Connection properties
4. Click Configure. The Controller Properties window opens.
5. Select the Power Management tab. Uncheck Allow the computer to turn off this device to
save power. Click OK.
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6. Right-click the connection and select Properties. The Connection Properties window
opens.
7. Uncheck Internet Protocol Version 6 (TCP/IPv6).
8. Double-click Internet Protocol Version 4 (TCP/IPv4). The Internet Protocol (TCP/IP)
Properties window opens.
Figure 24 — TCP/IP properties Figure 25 — Advanced settings
9. Set the IP address to 10.0.1.2, the subnet mask to 255.255.255.0, and the default gateway
to 10.0.1.1, then click OK to close the Internet Protocol (TCP/IP) Properties window.
10. Click OK to close the Properties window.
11. In the top Network Connections menu bar, click Advanced > Advanced Settings.
12. Move the USB to Ethernet Connection to the last connection position. Click OK.
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Configure firewall rules

The Windows® Firewall on the PC on which VISCPRO is installed must be configured to permit inbound, outbound, and ping communications on port 1982 (default).
1. If necessary, close VISCPRO.
2. Open Control Panel > Windows Firewall > Advanced Settings. This opens the Windows
Firewall with Advanced Security window.
3. Configure an inbound rule:
• In the upper left corner, click Inbound Rules.
In the upper right corner under Actions, click New Rule.
• Select Port. Click Next.
Select TCP and Specific local ports. Enter 1982 in the port field.
• Select Allow the connection. Click Next.
Check all boxes: Domain, Private, and Public. Click Next.
In the Name field, enter Viscpro_IN. Click Finish.
4. Configure an outbound rule:
• In the upper left corner, click Outbound Rules.
In the upper right corner under Actions, click New Rule.
• Select Port and click Next.
Select TCP and Specific local ports. Enter 1982 in the port field.
• Select Allow the connection. Click Next.
Check all boxes: Domain, Private, and Public. Click Next.
In the Name field, enter Viscpro_Out. Click Finish.
5. Configure on inbound rule to respond to ping requests:
• In the upper left corner, click Inbound Rules.
In the upper right corner, under Actions, click New Rule.
• Select Custom. Click Next.
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• Select All programs and click Next.
Change Protocol Type to ICMPv4.
• Click Customize.
• Select Specific ICMP types.
Check Echo Request and click OK. Click Next.
Select both Any IP address boxes. Click Next.
• Select Allow the connection. Click Next.
Check all boxes: Domain, Private, and Public. Click Next.
In the Name field, enter Ping In. Click Finish.
6. Configure on outbound rule to send ping requests:
• In the upper left corner, click Outbound Rules.
In the upper right corner, under Actions, click New Rule.
• Select Custom. Click Next.
• Select All programs and click Next.
Change Protocol Type to ICMPv4.
• Click Customize.
• Select Specific ICMP types.
Check Echo Request and click OK. Click Next.
Select both Any IP address boxes. Click Next.
• Select Allow the connection. Click Next.
Check all boxes: Domain, Private, and Public. Click Next.
In the Name field, enter Ping Out. Click Finish.
7. Close the Windows Firewall with Advanced Security window.
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Configure USB Power Settings

The Windows® Firewall on the PC on which VISCPRO is installed must be configured to constantly provide power to the USB port for the USB to Ethernet adapter.
Hints:
Under Control Panel > Power Options, select Change plan settings for your power plan.
Select Change advanced power settings:
• Under the Hard Disk >Turn off hard disk after, change the setting to Never.
Under the USB settings > USB selective suspend setting, change the setting to
Disabled.
Under Device Manager > Universal Serial Bus controllers, double-click on the appropriate
USB hub, select the Power Management tab, and uncheck Allow the computer to turn off
this device to save power.
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Registry Key
CAV 4.2
Default
Description
EthernetPortName
Remote
10.0.1.2
IP address of the Ethernet InstrumentAddress
Instrument
Address2
1-4
Numeric address for the instrument
Instrument ID
Instrument
4
Instrument name
Serial Number
Serial
Number3
Text string
Instrument serial number
EthernetPortNumber
Not
1982
TCP port on which VISCPRO

CAV Registry settings

The following registry keys are set up at CANNON® prior to shipping and should not need to be adjusted for the initial installation. However, when reconfiguring a network or adding an additional CAV® 4.2 to your setup, you may need to change the Instrument Address and
Instrument ID to avoid device collision. These values and the Remote Client Name can be
editing from within the CAV 4.2 GUI. Other values can only be changed by directly editing the registry.
Caution: Editing registry entries may be hazardous to the health of
your Windows® installation.
Table 18 — CAV® 4.2 registry entries
GUI
Client
Name
2
value
connection to which the instrument connects
ID2
available
listens
2
On either bath screen, click Settings > Instrument Settings to access these entries.
3
On either bath screen, click Settings > Setup to access this entry.
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Operation

The CAV 4.2 can be operated in either local or remote mode through a pair of software programs. In Local Mode, the CAV 4.2 GUI software program controls the instrument, while in
Remote Mode a separate computer with the VISCPRO II software program installed controls it.
Each of these programs is independent of the other and maintains its own data set, where a data set consists of a run of tests, test results and error logs. Common instrument settings, method templates, and equipment status are shared between the programs.
The operating status of the CAV 4.2 is shown on the left-most button of the main screen menu of the CAV 4.2 GUI. This button toggles between Local Mode and Remote Mode. A green icon indicates that the instrument is connected to VISCPRO II. In Remote Mode, the Users, Results, and Errors action buttons are grayed to indicate that instrument operation cannot be managed from the CAV 4.2 GUI.
Figure 26 — Main screen menu

CAV 4.2 GUI

The CAV 4.2 GUI is the software program shown on the touch-screen embedded in the display hood of the CAV 4.2. The Getting Started chapter of this manual introduces the operator to the basic usage of the CAV 4.2 GUI. This chapter provides more in-depth instructions.
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Area
Button
Action
Main screen
Local / Remote Mode
Toggles between control modes.
Users
Opens login menu.
Results
Opens local results log.
Errors
Opens local errors log.
Help
Opens help menu.
Settings
Opens settings menu.
Tube Calibration
Opens tube calibration menu.
Methods
Opens methods menu.
Services
Opens services.
Each position displays the title of the sample.
Click center of carousel for bath options.
Screen sliders
Left / right arrows
Slides between screens.
Displays the status of the bath sensors.
Displays the status of the TE cooler. Click to turn on/off the TE cooler.
Current
Displays the current bath temperature.
Target temperature
Displays the target temperature. Click to set target temperature.
Activity message
Displays current activity.
Preheater temperature
Displays current preheater temperature.
menu
Bath screen menu
Table 19 — GUI screen details
Carousel Positions 1 – 14
Sensors
TE Cooler
Status
temperature
Click to configure a sample.
Red – unavailable Green – covered; Gray – uncovered Click to train sensors.
Click to calibrate temperature.
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Area
Button
Action
Actions
Run / Stop
Click to start or stop a run.
Wash
Click to run a wash.
Pause
Click to pause a run or wash.
Main screen menu
Carousel Carousel
Slider
Actions
Status Status
Actions
Bath 1
Figure 27 — Main screen
Bath 2
Slider
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Bath screen menu
Carousel
Slider
Figure 28 — Bath screen
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Area
Detail
Click to open a window for …
Main
… managing the VISCPRO application.
… displaying, configuring, and managing analysis logs.
… configuring the settings of attached Service
… servicing an attached instrument.
Window
… managing the open windows.
Help
… managing VISCPRO help.
CAV 4.2 Instrument
Use this window to view the status of the instrument and
Analysis Log
Displays a specific analysis report.
Click to open the general information status window.
Click to open the VI Matching information
Click to open a status window for a

VISCPRO® II software interface

VISCPRO® II is a Windows® software program comprising the general interface application and instrument/analysis-specific modules. Figure 29 shows a typical VISCPRO II interface with an open instrument window, analysis log, application specific status window, and general information status windows.
Table 20 — VISCPRO window details
Analyses
VISCPRO II Menu
Window
Information Status Bar
Configure
manage sample test runs.
General
VI Matching
<instrument>
instruments.
status window.
particular instrument.
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Figure 29 – VISCPRO interface window
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Username
Privilege level
Privileges
CANNON Instrument Company Inc
Service
Access to all instrument and
Manager
Manager
Access to advanced configuration and reporting options
Unknown
Technician
Access to operational features
routine operations

Manage user accounts (VISCPRO II / CAV 4.2 GUI)

VISCPRO II and CAV 4.2 GUI user accounts are independent of each another. The VISCPRO II
accounts are associated with the entire software installation and are not instrument specific.
Both VISCPRO II and the CAV 4.2 GUI start with three default accounts:
Table 21 — Default user accounts
security parameters. Call CANNON® for the current password for the CANNON Instrument Company Inc login.
required for testing samples and
VISCPRO II displays the username and privilege level of the active user in the title bar of the
main window. If no user is logged in, VISCPRO II displays the default account (Unknown:
Technician). The CAV 4.2 GUI does not display login status.

Log in

Log in as soon as possible to avoid problems. You can log in as another user even if you are already logged in.
Note: The initial password for the Manager account is blank.
1. For VISCPRO II: click Main > Log In… The Log In window opens.
For CAV 4.2 GUI: click Users. The Login Menu window opens.
2. Select the appropriate user. Type the corresponding password.
3. Click OK.
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Change password

In order to change a password, you must be logged in as the user whose password you are changing. However, in VISCPRO II a user with a higher privilege level may assign a new password by editing a user account.
1. For VISCPRO II: click Main > Change Password … The Change Password window opens.
For CAV 4.2 GUI: click Users > Change Manager Password. Because new accounts cannot be created using the CAV 4.2 GUI, this is the only option.
2. Type your new password into the appropriate fields.
3. Click OK or the green checkmark.

Setup and edit user accounts

(VISCPRO II only) Service level users can setup and edit manager and technician accounts. Manager level users can setup and edit only technicians. The default account may not be edited.
1. Click Main > Update User Information … The Change User List window opens.
2. Select the appropriate user. To create a new user, type a unique user name.
3. To assign a password to a user, type the password into the appropriate fields.
4. To assign a privilege level, select the appropriate level in the drop-down box.
5. To save changes click Add or Update User.
6. To close the Change User List window, click Done.
7. To delete the user record from the database, click Remove User.

Logout

It is not necessary to logout in order to change user accounts. Logout does not close VISCPRO II. It changes the login to the default (Unknown: Technician) account.
1. For VISCPRO II: click Main > Logout.
For CAV 4.2 GUI: click Users > Logout.
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Note: CAV 4.2 are grouped according to the Ethernet port number on
Caution: When multiple instruments (CAV 2100/2200, miniAV, CAV

Connect VISCPRO II to the CAV® 4.2

VISCPRO II and the CAV® 4.2 must be set up and communicating prior to attempting to establish a connection. Refer to Connecting with VISCPRO II for instructions.
1. Start VISCPRO II on the PC.
2. On the CAV 4.2 GUI, touch the Local Mode/Remote Mode button to toggle the
instrument state. The icon will turn green to indicate that the CAV 4.2 has found
VISCPRO II.
3. In the VISCPRO II Menu, click Main > Poll for Instruments. If an instrument is located, an
associated message box will be added to the status bar on the bottom of the VISCPRO II window.
which they communicate. Since VISCPRO II can only communicate on
4. Click Main > View Instrument and select the CAV 4.2 instrument group. The CAV 4.2
Instrument Window opens.
one Ethernet port at a time, there will be only one group of CAV 4.2 instruments.
4.2) are connected to the same instance of VISCPRO II, verify that all instruments have completed their current operations before closing VISCPRO II.

Set bath temperature (VISCPRO II)

1. In the VISCPRO II Menu, select Configure > [instrument group] > [instrument] > Tray
Settings: Temperature.
2. Adjust the Temperature Units, Target Temperature, and Temperature Tolerance as
necessary.
3. Click Save; wait for the system to save the changes, and then click Close.
4. Wait for the bath to adjust to the new temperature.
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Note: Temperature calibration, vacuum and pressure adjustment, and
sensor training can easily be performed directly from the CAV 4.2 GUI. Refer to Getting Started for more information.

Calibrate temperature (VISCPRO II)

Calibrate the temperature of the CAV® 4.2 whenever the instrument is moved, a new bath temperature is to be used, or the bath fluid is refilled. The instrument is calibrated by inserting a thermometer through an access hole in the display hood, measuring the actual temperature of the bath fluid, and entering that temperature into the CAV® 4.2 software.
1. If it is raised, lower the display hood and plumbing lid.
2. Carefully insert a thermometer through the access hole in the display hood and into the
bath until the top of the thermometer is in the middle of the capillary portion of the viscometer tube. The thermometer passes through the same hole in the top of the bath unit that was used to fill the unit with fluid.
3. Wait for the thermometer to adjust to the temperature of the bath fluid. Read the
reference temperature.
4. In the VISCPRO II Menu, select Service > [instrument group] > [instrument] > Temperature
Calibration. The Temperature Calibration window opens.
5. Enter the reference temperature measured in step 3 in the Reference Temperature field.
6. Click Calibrate; wait for the system to save the adjustment, and then click Done to close
the window.
7. Remove and clean the thermometer.
8. Repeat steps 2 through 7 for the second bath if necessary.

Set vacuum and pressure (VISCPRO II)

Set the vacuum and pressure of the CAV® 4.2 before running the instrument.
1. In the VISCPRO II Menu, select Service > [instrument group] > [instrument] > Adjust
Vacuum/Pressure.
2. Follow the instructions on the screen to set the vacuum, then the pressure for each bath.
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Train sensors (VISCPRO II)

Train the sensors whenever the CAV® 4.2 bath is to operate at a new temperature. Once trained, the calibration values for a particular temperature are saved and will be recalled if the CAV® 4.2 is set to run at that temperature again. Retraining for a particular temperature is only necessary when the viscometer tube is changed or if sensor performance changes over time.
Note: Sensor training uses Test and Advanced settings from the default
method, but Default Wash settings.
1. Insert an empty vial into position 1 of the carousel for the bath to be trained.
2. Fill a vial with a test solution that has a viscosity approximately 3 times higher than the
lower viscosity limit of the ubbelohde tube. Insert the vial into position 2.
3. In the VISCPRO II Menu, select Service > [instrument group] > [instrument] > Train
viscometer tube sensors. The Train viscometer tube sensors window opens.
4. (Optional) Check Prewash to run a wash cycle prior to training sensors.
5. (Optional) Check Trip Points Only to skip adjusting the power levels of the sensors.
6. Click Start.
7. When training is complete, repeat this procedure for the second bath if necessary.

Run a wash (VISCPRO II)

When necessary, washes may be run independent of a sample test.
1. In the VISCPRO II Menu, select Service > [instrument group] > [instrument] > Wash
viscometer tube.
2. Select the tube to wash.
3. Select whether to use wash parameters from the last sample run or use default wash
parameters.
4. The initial cup evacuation can be bypassed by checking the appropriate box.
5. Click Begin Wash.
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Note: Do not overfill the vials or your sample may overflow when the

Run a sample test (VISCPRO II)

This procedure details how to run and configure various kinematic viscosity tests on the CAV® 4.2 using VISCPRO II software.
1. Verify that the CAV® 4.2 is running and has achieved steady-state temperature in each
bath to be used.
The status window displays IDLE. During warmup, SEEKING TEMPERATURE will be
displayed.
The current temperature and target temperature icons are green, indicating that the
bath has been temperature calibrated at that temperature. If any other condition is indicated, refer to Calibrate temperature.
The tube sensor icons are all grey, indicating that the sensors are trained and
uncovered. If any other condition is indicated, refer to Train sensors.
2. Connect VISCPRO II to the CAV® 4.2: a. Start VISCPRO II on the PC. b. On the CAV 4.2 GUI, touch the Local Mode/Remote Mode button to toggle the
instrument state. The icon will turn green to indicate that the CAV 4.2 has found
VISCPRO II.
c. In the VISCPRO II Menu, click Main > Poll for Instruments. If an instrument is
located, an associated message box will be added to the status bar on the bottom of the VISCPRO II window.
d. Click Main > View Instrument and select the CAV® 4.2 instrument group. The CAV
4.2 Instrument window opens.
vial is raised into position and the viscometer tube displaces some
3. Follow your laboratory practices to prepare 10 mL samples and load the vials into the
carousel. 10 mL is half a vial.
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4. Populate the sample run in VISCPRO II: a. In the CAV 4.2 Instrument window, click on the tab corresponding to the desired
CAV 4.2 tray.
b. Left-click on the first tray position that is populated with a sample. The entire entry
highlights blue.
c. Left-click the Sample ID field and enter a short description for the sample. Press
Enter. The Sample Action field is populated with the default action ("Method") associated with the viscometer tube.
If the default action is Verify Known KV, the Sample Configuration window opens automatically. Enter the kinematic viscosity value (cSt) of the sample as the
Parameter Value of Check Standard KV. When finished, click Save, and then Close.
d. Continue entering data in the remaining positions. Press ESC to stop entering data.
5. To edit or customize the sample action for a particular tray position, right-click
anywhere on the row to open the editing menu.
Shift-left-click—to select a contiguous range of entries.
Ctrl-left-click—to select multiple entries.
Configure—enables editing of all values for the selected entry. These localized
changes do not affect the default values of the sample action ("Method").
Sample Actions—selecting a new action (method template) will replace the existing
action. All localized changes will be lost.
Delete—deletes the selected entry. All following positions are decreased one place.
Insert At—inserts a new entry into the carousel at the active position. All following
positions are advanced one place.
Copy All Selected Samples—copies selected entries to the clipboard.
Paste Into Selected Samples—pastes all entries that were copied to the clipboard
into the carousel, only at the highlighted positions. This is not an "insert" action. Existing entries are overwritten, not moved.
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Note: Other actions—several additional actions are available from the
right-click editing menu:
Sequential Sample IDs—use this action to populate sequential
Sample ID fields.
Clear All Trays—clears all entries from all trays
Save Tray to Archive—saves the current tray (carousel) to an
archive file. Each saved tray is associated with a specific bath.
6. Click Run. The Select Trays window opens.
7. Select the trays to run. Click OK. The CAV 4.2 begins running the selected trays.
Additional samples may be added to the trays until the run completes.
You cannot save a tray for bath 1 and load it into bath 2. However, you can copy the complete set of entries from one tray to another.
Restore Tray from Archive—restores a previously saved tray.
Delete Tray from Archive—opens the archive to allow deleting
saved trays.
Pause—opens a selection window. Pausing a tray "Now" immediately halts all
actions for that tray. If a test is halted prior to the start of the wash cycle, the data for that sample is discarded.
Resume—opens a selection window to resume operation for selected trays.
Abort—opens a selection window to abort all activity for selected trays.
8. When each test completes, the measured KV is shown in the Sample Action field. Once
the entire test run finishes, the tray pauses. No additional samples may be added to the run. Click Resume to clear all data for the active tray.
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Parameter name
Description
Preheat Type
No preheat
preheat time.
Minimum Preheat Time
This is the time that the preheater is applied to the sample.
Preheat Temperature Units
Select either Fahrenheit or Celsius.
Preheat Temperature
Fahrenheit: 0 °F to 437 °F; Celsius: 0 °C to 225 °C

View test results (VISCPRO II)

Data obtained during sample testing is temporarily displayed in the Sample Action field and permanently stored in the data base, which may be viewed by opening an analysis package.
Tests must finish running before they can be viewed. The entire tray does not need to have finished, but individual results are only available in the database after they have completely finished running.
1. In the VISCPRO II Menu, select Analyses > View Analysis. The Choose Analysis window
opens.
2. Open Basic Package and select CAV Data Table.
3. Select the Open Select Analysis Configuration radio button.
4. Select an analysis and click OK.

Control preheaters

The preheaters are associated with the sample test. Preheater settings can be modified by editing the configuration of a specific sample test or editing the test method template.
Table 22 — Preheater settings
Minimum preheat starts the preheat cycle as soon as the
previous sample begins running and runs for at least the set preheat time.
Serialized preheat starts the preheat cycle after the
previous sample finishes and runs for exactly the set
The heater temperature is determined by the Preheat
Temperature setting of the sample that is in the preheat
position, even if that sample is set to No preheat. Set the temperature to 0 (zero) to turn off the heater.
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Operating the CAV 4.2 CANNON®
Bath temperature
Sample cup heater duty cycle
Bath temperature
Sample cup heater duty cycle
< 40 °C
0 80 °C to 90 °C
60%
40 °C to 50 °C
20%
90 °C to 100 °C
70%
50 °C to 60 °C
30%
100 °C to 110 °C
80%
60 °C to 70 °C
40%
110 °C to 120 °C
90%
70 °C to 80 °C
50%
> 120 °C
100%

Control sample cup heaters

Note: You must be logged onto the GUI or into VISCPRO as a manager
in order to change tray/tube settings.
The sample cup heaters assist in maintaining sample temperature during a run and in improving the efficiency of the wash cycle. They are associated with the tray/tube settings.
For VISCPRO II: select Configure > [instrument group] > [instrument] > Tray Settings:
Tube. The Tray Settings window opens.
Select the correct tube, and enter the appropriate number of duty cycle into the Sample
Cup Heater Duty Cycle, Parameter Value field. Click Save and then Close.
For CAV 4.2 GUI: navigate to the appropriate Bath Screen, click Settings > Tube.
Enter the appropriate number of duty cycle into the Sample Cup Heater Duty Cycle field. Click Save and then Close.
Table 23 — Sample cup heater settings
(may vary between instruments, this is a starting point)
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CAV® 4.2 Operator's Manual, Rev. 2.0

Advanced Setup

Note: You must be logged into the CAV4.2 GUI or VISCPRO as a
manager in order to perform advanced procedures.

Calibrate viscometer tube (VISCPRO II)

Viscometer tube calibration values are associated with specific temperatures, so calibration must be performed when operating a CAV® 4.2 bath at a new temperature. Once a tube is calibrated at a particular temperature, the C and E constants are saved by the instrument and will be recalled if that tube is set to run at that temperature again.
1. Assemble a set of standard oils with known kinematic viscosities. Use at least different
two standards for each bulb to be calibrated. The CAV 4.2 is designed to run "thin" standards (those with viscosities less than 10X the lower limit of the viscometer tube) in two bulbs, while "thick" standards (those with viscosities greater than 10x the lower limit of the viscometer tube) run in only the lower bulb.
2. Follow the procedures in Run a sample test to prepare, load, and run all of the
calibration standards as method Verify Known KV.
3. When all tests have completed, from the VISCPRO II Menu, select Configure >
[instrument group] > [instrument] > Tube Calibration. The Tube Calibration window opens.
4. Select the tube and the bulb to calibrate.
5. Select the date range from which to retrieve appropriate test data.
6. Select the sample entries to use for calibration. You must select at least two entries or
the software will not recalculate the constants.
Shift-left-click—to select a contiguous range of entries.
Ctrl-left-click—to select multiple entries.
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7. Click Calculate new constants. The new C and E constants display in their respective
fields.
Evaluate the accuracy of the new calibration constants for each standard by
comparing the Known Viscosity with the Calculated Viscosity. This difference is displayed as a percentage in the % Difference column. You can repeat the calibration by selecting other sample entries.
Check Limit E Constant before calculating constants to limit the E constant to no
more than 10000.
8. When the new calibration constants are acceptable, click Update bulb to save the C and
E constants and calibration data to the local database and update the C & E constants in the registry of the CAV® 4.2.

Method/Test settings

Method templates are stored in the registry of the CAV® 4.2. When an instance of VISCPRO II connects with a CAV® 4.2, those method templates are pushed to VISCPRO II. Any changes made to the method templates in VISCPRO II are synchronized with the CAV® 4.2. No method templates are permanently stored with VISCPRO II.
All method templates have the same set of fields. However, when the Verify Known KV method is applied to a sample test, the Check Standard KV value is added to the information set for that test. The Verify Known KV method must be used when running sample test for calibration.

Print method settings

For VISCPRO II: select Configure > [instrument group] > [instrument] > Print Instrument
Settings. The Select Methods to Print window opens.
Select the methods to print. Shift-left-click—to select a contiguous range of entries; Ctrl-left-click—to select multiple entries.
Click OK. The print dialog box opens.
For CAV 4.2 GUI: navigate to the appropriate Bath Screen, click Methods.
Select the method. Click Export, and follow the on-screen instruction to export the method settings as a text file to a USB drive.
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CANNON® Advanced Setup
Parameter name
Description
Wet Tube
Runs an initial, unrecorded sample drop to coat the inside of the tube with the sample material.
Soak Time Units
Time unit in seconds, minutes, or hours
Bulb1 Soak Time
Time to thermal soak a sample that draws only into bulb 1.
Bulb2 Soak Time
Time to thermal soak a sample that draws only into bulb 2.
Bulb3 Soak Time
Time to thermal soak a sample that draws only into bulb 3.
Preheat Type
No preheat
Minimum Preheat Time
This is the time that the preheater is applied to the sample.
Preheat Temperature Units
Select either Fahrenheit or Celsius.
Preheat Temperature
Fahrenheit: 0 °F to 437 °F; Celsius: 0 °C to 225 °C

Edit method settings

For VISCPRO II: select Configure > [instrument group] > [instrument] > Method Settings.
The Select Methods window opens.
Select the tube and method to edit.
Click OK. The Method Settings dialog box opens.
For CAV 4.2 GUI: navigate to the appropriate Bath Screen, click Methods.
Select the method to edit.
Table 24 — Method Settings: Test
Minimum preheat starts the preheat cycle as soon as the
previous sample begins running and runs for at least the set preheat time.
Serialized preheat starts the preheat cycle after the
previous sample finishes and runs for exactly the set preheat time.
The heater temperature is determined by the Preheat
Temperature setting of the sample that is in the preheat
position, even if that sample is set to No preheat. Set the temperature to 0 (zero) to turn off the heater.
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Setting
Description
Bulb1 Solvent A Washes
Number of solvent A washes for samples run in only bulb 1
Bulb1 Solvent B Washes
Number of solvent B washes for samples run in only bulb 1
Bulb1 Solvent C Washes
Number of solvent C washes for samples run in only bulb 1
Bulb2 Solvent A Washes
Number of solvent A washes for samples run in bulbs 1/2
Bulb2 Solvent B Washes
Number of solvent B washes for samples run in bulbs 1/2
Bulb2 Solvent C Washes
Number of solvent C washes for samples run in bulbs 1/2
Bulb3 Solvent A Washes
Number of solvent A washes for samples run in bulbs 1/2/3
Bulb3 Solvent B Washes
Number of solvent B washes for samples run in bulbs 1/2/3
Bulb3 Solvent C Washes
Number of solvent C washes for samples run in bulbs 1/2/3
Maximum Solvent A Fill Time
Max time (sec) to fill the solvent bulb with solvent A
Maximum Solvent B Fill Time
Max time (sec) to fill the solvent bulb with solvent B
Maximum Solvent C Fill Time
Max time (sec) to fill the solvent bulb with solvent C
Solvent A Injection Time
Time (sec) that solvent A will be injected after bulb empties
Solvent B Injection Time
Time (sec) that solvent B will be injected after bulb empties
Solvent C Injection Time
Time (sec) that solvent C will be injected after bulb empties
Cup Empty Time
Time (sec) to empty cup of sample at start of wash cycle
Tube Tip Soak Time
Time (sec) for tip to soak after solvent injection
Solvent Evacuation Time
Time(sec) to empty cup of solvent after soaking
Final Air Dry Time
Time(sec) to force air dry A-Pipe at end of wash cycle
Wash B-Pipe
Specify if B-Pipe should be washed
B-Pipe Solvent A Washes
Number of solvent A washes for B-Pipe
B-Pipe Solvent B Washes
Number of solvent B washes for B-Pipe
B-Pipe Solvent C Washes
Number of solvent C washes for B-Pipe
B-Pipe Dry Time
Time(sec) to force air dry B-Pipe
Table 25 — Method Settings: Wash
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CANNON® Advanced Setup
Setting
Description
Maximum Bulb 1 Fill Time
Maximum time (sec) to fill bulb 1
Minimum Bulb 1 Select Time
Time (1/10 sec) used to determine whether the sample will
this time
Minimum Bulb 2 Fill Time
Maximum time (sec) to fill bulb 2
Maximum Bulb Empty Time
Maximum time (sec) for the sample to drop between the
Tube Empty Time
Percentage of the bulb 1 efflux time that is used to empty the tube after the bottom sensor becomes uncovered
Bulb 1 Overdraw Time
Time (sec) that the sample is pulled past the target sensor during a bulb 1 sample fill
Bulb 2 Overdraw Time
Time (sec) that the sample is pulled past the target sensor
Bulb 3 Overdraw Time
Time (sec) that the sample is pulled past the target sensor during a bulb 3 sample fill
Sample Draw Delay
Time (sec) after the sample cup is raised before sample is
Bulb 1 Vent Drain Time
Time (sec) for a bulb 1 sample between when the tube vent is opened to atmosphere and the sample efflux starts
Bulb 2 Vent Drain Time
Time (sec) for a bulb 2 sample between when the tube vent
Bulb 3 Vent Drain Time
Time (sec) for a bulb 2 sample between when the tube vent is opened to atmosphere and the sample efflux starts
Table 26 — Method Settings: Advanced
run in bulb 1 or 2. Bulb 1 will be selected if the efflux exceeds
target sensor and the bottom sensor
during a bulb 2 sample fill
drawn into the tube
is opened to atmosphere and the sample efflux starts
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Advanced Setup CANNON®
Setting
Description
Maximum Determinations
Maximum number of efflux determinations that will be run
Required Determinations
Number of valid efflux determination needed to produce a matched set
Maximum % Difference
Maximum percent difference between efflux
matched set
Maximum Efflux Difference
Maximum efflux difference between efflux determinations
Drop Criteria Mode
Determines how the efflux determination will be selected for inclusion in a matched set
Use Percent Difference
Stipulates that a positive match between two
between the two
Use Efflux Difference
Stipulates that a positive match between two
between the two
Use Either
If 'Use Percent Difference' and 'Use Efflux Difference' are
Table 27 — Method Settings: Drop Criteria
when trying to match a set
determinations in order to be considered for inclusion in a
in order to be considered for inclusion in a matched set
determination is dependent upon the percent difference
determinations is dependent upon the efflux difference
both set, then, if true, a match between two determinations is made if either criteria is met; else if false, both criteria must be met to produce a matched set.

Adjust Default Wash Settings

For VISCPRO II: select Configure > [instrument group] > [instrument] > Tray Settings:
Default Wash. The Tray Settings: Default Wash window opens.
Select the tube to edit.
For CAV 4.2 GUI: navigate to the appropriate Bath Screen, click Settings > Default Wash.
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CANNON® Advanced Setup
Table 28 — CAV data table fields
Setting
Description
Sample ID
Descriptive name given to the sample
INV
Invalid test indication
TOL
(Tolerance) Acceptable difference in multiple test results for the Date
Date the test was run
Time
Time the test was run
Tube S/N
Tube serial number
Tray
Bath number
Smple Index
Sample position
Bulb
Bulb in which the sample ran
Technician
The technician logged into VISCPRO when the test was run
Instrument Type
Instrument type (CAV, CCS, etc.)
Instrument ID
Instrument identification, from Instrument Settings
Comment
Displays comments associated with the sample

Create a standard CAV Data Table analysis

An analysis is used to view detailed data stored in the VISCPRO II database.
1. Select Analysis > View Analysis. The Choose Analysis window opens.
2. Open Basic Package.
3. Click on CAV DATA Table.
4. Select Define and Open New Configuration. Click OK. The CAV Analysis Configuration
window opens.
5. On the Date Filter tab, set the appropriate range for the data to be displayed.
6. On the Sample Filter tab, set the filters on the type of data to be displayed.
7. On the Report tab, select the data items to display:
test
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Table 28 — CAV data table fields
Setting
Description
Method Name
Name of the method used to run the sample
KV
Average kinematic viscosity of the sample
% KE
% contribution of the kinetic energy correction to the measured viscosity
Known KV
Value entered for the known KV of the sample
% Diff KV
% difference between the measured KV and the known KV
Temp
Average bath temperature
T1-T4
Times for the valid effluxes used in the calculations
% Diff
(Max efflux time – Min efflux time) / average efflux time
Abs. Diff
Max efflux time – Min efflux time
{1,10} Efflux %d
Adds the first 10 efflux times to the analysis
{1,20} Efflux %d
Adds the first 20 efflux times to the analysis
Avg Efflux
Average efflux time calculated using valid effluxes
C
C constant of calibration
E
E constant of calibration
SUS
Saybolt Furol Seconds calculation
Display Kinematic Viscosity Data
Check to display samples not run with Verify Known KV method Display KV Check Data
Check to display sample run with Verify Known KV method
Max KV % Difference
When the % Diff KV exceeds this value, an "X" is displayed in the TOL column
8. Click OK. You will be prompted to save the analysis.
• If you choose YES, the analysis will be displayed after it is saved.
• If you choose NO, the analysis will still be displayed.
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• #2 Philips screwdriver
• USB flash drive
Software/firmware updates
• USB keyboard

Maintenance and Service

Update CAV 4.2 software and firmware

Software and firmware code updates may occasionally need to be manually installed on the CAV 4.2 user-interface, controller boards, and controlling PCs. There are four types of code that can be installed:
UI updater: this software is actually the complete UI updater program (UpdateUI.exe)
that runs on the CAV 4.2. It is used to install the UI software and firmware updates. It is updated by copying it over the existing UpdateUI.exe.
CAV 4.2 GUI software: this software is the CAV 4.2 user-interface. To update the CAV 4.2
GUI software, you must be logged out of the user-interface and running the UI updater instead.
Firmware updates: this code controls the baths, sample handlers, and valve controls. It is
installed directly onto the respective controller boards using the UI updater.
VISCPRO II: this software is installed on the controlling PC.

Tools and materials required

The following tools and materials are required to update the software and firmware:
USB Type A-Male to Mini B cable (6ft)

To prepare the USB flash drive

A USB flash drive must be loaded with the software and firmware to be updated.
1. On a PC, download the update packages from the CANNON website:
http://www.cannoninstrument.com/en/page/240/downloads
2. Unpack and copy the update files to the USB flash drive. Only one set of files can be on
the USB flash drive during an update.
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Maintenance and Service CANNON®

To replace the UI updater

1. From the GUI, click Help > Upgrade UpdateUI.
2. Plug the prepared USB flash drive into the USB connection.
3. Follow the instructions on the screen.

To update the UI software

Note: A video of this procedure is available at
1. From the GUI, click Help > Upgrade Instrument. Click OK. The baths are placed into
Bootloader mode (orange lights), and the Windows logon screen displays.
2. Plug the prepared USB flash drive into the USB connection
3. Click Updates. This runs the UpdateUI.exe program, which opens into the update shell.
4. Click Update Software. A File Open dialog opens.
5. Select and run the setup.exe program in the CAV UI update directory on the E: drive.
https://vimeo.com/139739339.
6. Follow the instructions provided by the setup program.
7. Click Save And Exit. The CAV unit will reboot several times, but the bath lights will
remain orange, indicating that they are still in Bootloader mode.
8. After the CAV finishes its rebooting routine, power cycle the unit by completely turning
it off with the power switch on the hood, waiting 10 seconds, then turning it on.

To update the controller firmware

Warning: Be careful not to touch any moving parts or live wire in the
1. Slide the trays out and remove the carousels.
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Note: A video of this procedure is available at
https://vimeo.com/139737507.
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CANNON® Maintenance and Service
2. With the Philips screwdriver, remove the screws securing the corner panels.
3. Remove the corner panels. Remove the center panel. Raise the lid. Push the trays in.
4. From the GUI, click Help > Upgrade Instrument. A dialog box asks you to confirm your
action.
5. Click OK. The baths are placed into Bootloader mode (orange lights), and the Windows
logon screen displays.
6. Click Updates. The update shell opens.
7. Plug the prepared USB flash drive into the USB connection
8. Click Update Firmware.
9. Select the type of controller to update. Windows Explorer opens.
10. Using the GUI touch-screen, select and open the firmware update in the firmware
update directory on the E: drive.
11. Remove the USB flash drive.
12. To update a sample handler or valve controller, connect a USB cable between the USB
connection and the appropriate controller board. Both bath controllers can be updated without connecting them with a USB cable.
13. Repeat steps 7 through 10 as necessary to update all applicable controller boards.
14. Click Save And Exit.
15. Power cycle the unit by completely turning it off with the power switch on the hood,
waiting 10 seconds, then turning it on.

To update the VISCPRO II software

Run the VISCPRO II installation program. Follow all instructions in the installation program.
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Maintenance and Service CANNON®

Change viscometer tube

Warning: Do not drain the silicone bath fluid until it has cooled off to a
1. Turn off the CAV® 4.2 and allow the bath to cool down.
2. Drain the silicone bath fluid into a clean container and save for refilling the unit.
3. Raise the hood.
4. Note the solvent line connections. Gently unscrew the solvent lines from the top of the
viscometer tube.
5. Disconnect the sensor cable by gently pulling straight up.
6. Unscrew the thumb screws until they spring free of the bath top.
7. Gently draw the viscometer tube straight up and out of the bath.
8. Inspect the new viscometer tube for defects, especially small chips on the top and
bottom of the tube. These can cause vacuum leaks and problems with solvent contamination.
safe temperature.
9. Clean the bottom of the new tube and apply a light coating of silicone bath fluid.
10. Gently lower the viscometer tube into the bath and press it into the cone of the tube tip
in the bottom of the bath. The viscometer tube must pass through 2 o-rings in the cone and seat gently onto the top of the metal tube tip. Failure to seat the viscometer tube properly may result in poor performance.
11. Press the top bracket into position and evenly tighten the thumb screws.
12. Verify that the bath drain set screw is tight and refill the bath with silicone bath fluid.
13. Connect the solvent lines and sensor cable.
14. Turn the CAV® 4.2 on.
15. In Tube Settings, enter the name of the new tube.
16. If necessary, adjust and calibrate the temperature of the bath. If the temperature has not
changed, temperature calibration is not necessary.
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Note: Sensor training data is associated with the temperature setting of
Caution: The power supply is easy to replace. The side panels do not
a bath. When a tube is changed and the bath temperature is either kept the same or changed to a temperature at which a tube was
17. Train the sensors.
18. Verify the Default Wash and Method Settings, especially Verify Known KV, for the bath in
which the tube was changed.
19. Calibrate the new viscometer tube.
previously trained, the CAV will display that the sensors are trained. This is correct. The sensors must be trained whenever a tube is changed.

Replace power supply

The CAV® 4.2 power supply is a switching regulated power supply designed to handle 90 – 240 V changed.
AC. To accommodate different locales, only the MAINS AC power cable needs to be
need to be removed to access the power supply attachment point. It is
1. Turn off the CAV® 4.2 and unplug it from the MAINS AC power.
2. Remove the power cable.
3. Remove the four screws securing the power supply assembly to the chassis.
4. Firmly pull the power supply assembly from the chassis.
not connected via cable. Instead, a mating coupler is attached to a bulkhead in the chassis.
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Maintenance and Service CANNON®
Top sensor adjustment
Bottom sensor adjustment

Adjust solvent dosing chamber sensors

Each CAV® 4.2 bath has its own solvent dosing chamber, mounted on the side panel. Optical sensors on the inlet and the outlet of the dosing chasing must be adjusted to "see" the solvents that are drawn past them.
When the chamber is full of solvent, adjust the sensors by turning the set screws counter­clockwise until the associated green light turns on. When running multiple solvents, verify each solvent, always adjusting by turning the screws counter-clockwise.
Figure 30 — Solvent dosing chamber
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Specifications

Table 29 — Specifications
Specifications
Details
Model
CAV® 4.2
Methodology
ASTM D445, ISO 3104, IP 71, ASTM D446, ISO 3105
Applications
Formulated oil analysis, hydraulic oil analysis, additive
heavy fuel testing, waxes/paraffin, crude oil testing, glycols
Dimensions (W × D × H)
36 cm × 66 cm × 72 cm (14.25 in × 26 in × 28.5 in)
Weight
63 kg (140 lb)
Operational temperature
20 °C to +100 °C (± 0.01 °C); without a TE bath cooler, the
Maximum throughput
24 tests per hour
Automated sample capacity
28 positions (2 × 14 positions)
Minimum sample/solvent volume required
8 mL sample/15 mL solvent per test
Viscosity range
0.5 mm²/s to 10,000 mm2/s in 100-fold increments
are also available.
Timing resolution
0.01 seconds (timing accuracy to ± 0.001 seconds)
Power requirements
100 VAC, 50/60 Hz, 1200 Watts
230 VAC, 50/60 Hz, 1200 Watts
analysis, marine fuel testing, base stock analysis, light and
range
minimum temperature is +5 °C above ambient temperature
Up to 150 °C (± 0.03 °C) with integrated high temperature
bath Down to 15 °C (± 0.03 °C) with integrated TE bath cooler
(depending on viscometer tubes selected). Fast run tubes
115 VAC, 50/60 Hz, 1200 Watts
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Specifications CANNON®
Table 29 — Specifications
Specifications
Details
Operating conditions
15 °C to 30 °C, 10% to 75% relative humidity (non-
condensing), Installation Category II, Pollution Degree 2
Compliance
CE Mark: EMC Directive (2004/108/EC); Low Voltage
Directive (2006/95/EC); HI-POT (1900 VDC, 60 sec.); ROHS
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Warranty

Products limited warranty

In addition to other manufacturers’ warranties, CANNON® Instrument Company (“the Company”) warrants all products (other than reagents and chemicals) delivered to and retained by their original purchasers to be free from defect in material and workmanship for one year from the date of the Company’s invoice to the purchaser. For a period of one year from the date of such invoice, the Company will correct, either by repair or replacement at the Company’s sole election, any defect in material or workmanship (not including defects due to misuse, abuse, abnormal conditions or operation, accident or acts of God, or to service or modification of the product without prior authorization of the Company) without charge for parts and labor. The determination of whether any product has been subject to misuse or abuse will be made solely by the Company.
The Company shall not be liable for any special, incidental, or consequential damages, or any damage to plant, personnel, equipment or products, directly or indirectly resulting from the use or misuse of any product. Representations and warranties made by any person, including dealers and representatives of the Company, which are inconsistent, in conflict with, or in excess of the terms of this warranty shall not be binding upon the Company unless placed in writing and approved by an officer of the Company.

Reagent and chemical warranty

CANNON® Instrument Company (“the Company”) warrants all reagents and chemicals sold by the Company and delivered to and retained by their original purchasers to conform to the weight, specifications and standards stated on the package. The Company will, at its sole option, either replace or refund the price (net of freight, handling charges and taxes), of any reagent or chemical sold by the Company which does not conform to such weight, specifications and standards upon the prompt return of the unused portion. Except for replacement or refund of the net price, the Company shall not be liable for any damages occurring as a consequence of the failure of any reagent or chemical sold by the Company to conform to the weight, specifications and standards stated on the package.
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Warranty CANNON®

Returning a product to CANNON®

Before returning a CANNON product for repair or service, make every attempt to identify the problem. If, after careful checking, the problem remains unidentified or unsolved, telephone CANNON Instrument Company (or the local service agent) to consult with a product specialist. If the specialist cannot recommend a simple solution or repair, CANNON will authorize the return of the product through the issuance of a Return Authorization number (RA).
CANNON Telephone Number 814-353-8000 CANNON Fax Number 814-353-8007
Products returned to CANNON must be carefully packed. Ship prepaid to the following address:
CANNON Instrument Company ATTN: Return Authorization # __________ 2139 High Tech Road State College, PA 16803 USA
Please include the following:

Required information

The Return Authorization number (RA).
The name and telephone number of the person at your company to contact regarding the
product.
• Shipping and billing instructions for the return of the product to your location.
A detailed explanation of the reason for the return. If the product is not covered by
warranty, the customer will be provided with an estimate of the repair costs and asked for approval before any repairs are made. The customer will be required to issue a purchase order for the cost of the repairs.

Hazardous materials

Please contact CANNON before returning a product that could possibly contain hazardous material.

Shipping notification

Products returned without CANNON’s prior authorization will not be accepted. The customer may be billed a testing fee if a product is returned to CANNON and found to be working properly.
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Description
Part Number
Power supply
68.0004
Sample carousel for glass vials
68.0049
Sample carousel for metal vials
68.0092
SBC module
68.0238
MAINS AC power cable
74.2110 (US standard)
Power supply fuses
Varies
Surge protector
Varies

Replacement Parts List

Table 30 — CAV 4.2 replacement parts
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Replacement Parts List CANNON®
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CANNON Instrument Company®
2139 High Tech Road
State College, PA 16803
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