MAKER’S WARRANTY
Cannon
FREESTANDER MODELS
CANT, CANTLP
USER INSTRUCTIONS
INSTALLATION INSTRUCTIONS
SERVICE INSTRUCTIONS
This heater is approved for use with Natural and Propane gases.
Please leave instructions with the owner
Contents
Contents 2
Warranty 3
Safety warnings 4
❍ What to do if you smell gas
❍ Warnings
❍ Standards
User instructions 6
❍ Operating instructions
❍ Cleaning
Heater specifications 9
❍ Alternative flue
Installation instructions 10
❍ Clearances
❍ Installation
❍ Gas connection
❍ Fuel bed & log installation
❍ Gas pressure point
Flue installation 14-15
❍ Flue kit
❍ Alternative double skin flue installation
❍ Alternative flue kit
Service instructions 18-20
❍ General
❍ Access to components
To replace the gas control
To replace the fan
To replace the electronic controller
To check or change fuse
To remove the burner and electrodes
❍ Trouble shooting
❍ Wiring diagram
❍ Authorised service agents
2
Warranty
The Cannon appliance is warranted against defects in materials
and workmanship for a period of one, (1) year from its date of
original purchase, for residential use in Australia.
Warranty service, which includes parts and labour for the replacement or repair of defective parts, is available through Cannon
Authorised Service Agencies. (Please refer to the list of authorised
service agents in this manual.)
Consumers are responsible for service person’s travel outside normal service areas (approximately seventy (70k) radius from the
nearest Cannon dealer’s location), local cartage, and normal maintenance as described in this manual.
Any product subjected to misuse, abuse, negligence, accident or
alteration will have its warranty voided. The defacement of serial
plate will have it’s warranty voided.
If installation is not carried out in accordance with manufacturer’s
instructions, this warranty may be void.
The customer must keep their “Tax Invoice” as proof of purchase of
this product, and compliance certificate as proof of required installation.
Model number: ______________________________________
Serial number: _______________________________________
Date of manufacture: _________________________________
Date installed: _______________________________________
Compliance Certificate No: ____________________________
Don’t risk your appliance warranty
Only a licensed person will give you a Compliance Certificate, showing that the work complies with all the relevant
standards.
And only a licensed person will have insurance protecting
their workmanship for 6 years.
So make sure you use a licensed person to install this appliance and ask for your Compliance Certificate to ensure the
manufacturers appliance warranty will be honoured.
3
Safety Warnings
Please read this manual before installing and using the heater.
What to do if you smell
gas
Warnings
1. Turn OFF the main gas supply.
2. Extinguish any open flame.
3. Open windows.
4. Do not touch electrical switches.
5. Do not use your telephone.
6. Call your gas supplier immediately from a neighbour’s phone.
1. Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to other
sections of this manual for correct procedures, or consult with
place of purchase, a licensed plumber, a gas supplier or
service agent listed in this manual.
2. Due to high temperatures the room heater should be located
out of traffic and away from:
• Furniture and draperies,
• Combustible materials,
• Gasoline and other flammable liquids,
Do not place clothing or other flammable material on or near
the heater.
3. Keep curtains*, clothing, furniture and other flammable materials at least 900mm from front, rear and sides of the heater.
* At the owner’s discretion curtain clearance can be less than
900mm as long as they are restrained from the front, top and
sides of the heater. The manufacturer takes no responsibility if
curtain clearance is less than 900mm and not restrained.
4. Children and adults should be alerted to the hazard of high
surface temperature and should take care to avoid burns or
clothing ignition.
Young children should be carefully supervised when they are
in the same room as the heater.
5. Never attempt to burn paper or any other material in the
heater.
6. Do not spray aerosols in the vicinity of this appliance while it
is in operation.
7. If removed the glass window must be put back onto the unit
prior to operating the heater.
8. Installation and repairs should be performed by a licensed
service person only, refer to back of brochure for service
number.
4
9. The appliance should be inspected prior to use, with regular
inspections (annually) to be made by a licensed service person. It is important that circulating air passageways of the
appliance be kept clean, dirt and lint free, for a safe and
efficient operation of the heater.
10. On first lighting your heater a smell may occur due to it’s new
condition. This is quite normal and will disappear after a few
hours use at the maximum control position.
Important:
WHEN THIS HEATER IS OPERATING, THE GLASS FRONT IS HOT.
A safety guard conforming to AGA requirements is available for
this heater. It is an optional extra, which may be fitted to the heater
to reduce the risk of fire or injury from burns. Its fitting is recommended when there are children present. For permanent protection
of young children or the infirm, an optional mesh guard is recommended. Call your retailer or authorised service agent for further
details.
Standards
This appliance meets the following standards:
Standards Australia: AS 3100
AS 5601/AG 601
AS 4553/AG 103
5
User instructions
Operating instructions
The Australian Gas Association: AG 103
1. Plug the power cord into the wall socket and turn on the power
to the heater, see figure 1. Use of an extension cord is not
recommended
1
2. For control lay-out refer to figure 2
2
3. To turn heater on press switch to POWER ON position. There
is a 5 second delay before the burner ignites. At this setting the
burner is on LOW and the fan speed is on LOW. Refer
figure 3.
The burner will ignite on both HIGH and LOW settings.
3
4. To turn burner to HIGH setting, press switch for HIGH setting.
Refer figure 4.
4
6
5. To increase the fan speed to MED, press switch for MED setting. Refer figure 5.
5
6. To increase the fan speed to HIGH, press switch for HIGH
setting. Refer figure 6.
6
7. To turn the burner to LOW setting, press switch for LOW setting. Refer figure 7.
On low burner setting it is more efficient to operate the fan
speed on LOW.
7
8. If the burner fails to ignite, wait 20 seconds and repeat the
ignition porcedure. See below.
To turn burner OFF To turn burner ON
7
User instructions continued
Cleaning.
All cleaning should be carried out when the heater is cold. Normally the heater should only need wiping with a lint - free damp
cloth. Any stubborn stains can be removed with a non-abrasive
spray on cleaner. If an abrasive cleaner is used the paint finish will
be damaged.
Internally the heater should only be cleaned by a licensed service
person listed in this manual.
If your heater requires attention contact your supplier or licensed
service person listed in this manual.
Important:
The appliance should be inspected before use and at least annually by an authorised service person. More frequent cleaning may
be required due to excessive lint build-up from carpeting, bedding
materials, pet hair, etc.
It is imperative that control compartments, burners and circulating
air passage ways of the appliance be kept clean.
Do not use this fire if the glass is cracked or with the glass safety
screen removed.
Do not use fire with broken or missing logs.
8
Installation Instructions
1. This appliance is to be installed by a licensed service person
only.
2. This appliance is to be installed in accordance with the
manufacturer’s installation instructions, AS 5601/AG601,
Municipal Building Codes, Electrical Wiring Regulations and
any other statutory regulations.
Clearances
3. Ensure the minimum clearances to combustible construction are
maintained during installation, including adequate space for
the proper operation and servicing of the heater.
For clearances to curtains and furnishing refer to warning 3 on
page 4
For minimum clearances refer fig 9 and 10.
Installation
10
9
4. Remove the carton from the heater and lift from pallet. Check
the heater is suitable for gas available.
(Please dispose of packaging appropriately, keep away from
children).
5. Prepare electrical and gas connections, a 10 Amp wall socket
needs to be located within 1.5m of the heater.
6. Fit rear spacers as per figure 10.
7. Place heater in position. (Check flue and gas connection posi-
tions. Refer to gas connection instructions on page 11 and flue
installation instructions on pages 14 & 15 and 16 & 17).
8. Remove the pedestal front by unscrewing two screws either
side. Refer figure 11.
Remove the heater front securing screws, one either side. Refer
figure 12.
10
11
12
9. Remove the front glass surround by holding it firmly on either
side and pulling it towards yourself, see figure 13.
13
10.Remove the inner glass. Slacken off screws in top clamp and
remove side clamps. Refer figure 14.
14
Gas connection
11. Connect incoming gas supply pipe to compression fitting at
rear of appliance. For inlet position see figure 15.
15
11
Installation instructions continued
Fuel bed and log
installation
12. The fuel bed is contained within the burner chamber. Remove
the fuel bed transit packaging. Refer figure 16.
The fuel bed is retained by a spring clip fixed to the rear of the
burner chamber
FUEL BED MUST BE HARD UP AGAINST REAR OF BURNER
16
13. Carefully unpack the log set. Logs are numbered as follows:
No 1 - Left front log
No 2 - left back log
No 3 - Right front log
No 4 - Right back log
Position the four individually numbered logs in the following
order on the fuel bed as shown in figures 17-20. The male
locating pins in fuel bed must engage with corresponding
holes in the individual logs.
a) Place log No.1 onto the 2 front left pins on the fuel bed,
see figure 17.
12
17
b) Place log No.2 onto the 2 left back pins. Refer figure 18.
18
c) Place log No.3 on single right front pin, ensure fork
locates over log No. 2, see figure 19.
19
d) Place log No. 4 on single right back pin, ensure left side
of log rests on depression in No. 3 log, see figure 20.
20
14. Refit the inner glass, but do not overtighten the screws.
15. Refit the front glass surround. Ensure that the glass surround is
replaced the correct side up. The rearward sloping frame must
be at the top and the vertical ledge must be at the bottom.
Refer figure 21.
21
Gas pressure point
16. Using an 8mm spanner remove the pressure point cover and
check the outlet pressure of the gas regulator. It should be 1.0
kPa for NG, 2.75 for LP gas. Adjustment for LP gas is at the
gas bottle regulator. The outlet pressure point is situated on the
RHS top of the gas control. Refer figure 22
22
17. Refit the pedestal cover.
18. Follow User Instructions to turn on heater.
Important:
To achieve the correct visual flame effect:
On Propane the gas pressure must be set at 2.75 kPa
with burner operating on maximum setting.
On Natural Gas the gas pressure must be set at 1.0 kPa.
13
Flue installation
This heater is a flued appliance. It must be properly connected to a
flue system in accordance with the latest edition of the Gas Installation Code, AS 5601/AG 601.
If elbows are needed, the total horizontal length depends on the
number of elbows used. Venting should never slope down. A 6mm
per 500mm horizontal rise is recommended.
If practical locate the heater in a position to minimise the use of
horizontals and elbows.
The flue rise should be a minimum of 1.8m before any horizontal
run is used.
If placed against a combustible wall the 40mm rear spacers locate
against the wall.
1. Ensure clearances to combustible have been observed. For
clearances refer page 10.
2. The centre line of the flue is 75mm to rear of appliance (ex
cluding rear spacers).
3. Carry out installation as per figure 23 (ceiling plate installation)
and figure 24 (flue installation).
Cut a hole 180mm ø in the ceiling in line with the flue position.
Secure ceiling plate against the ceiling by bending out the tabs
above the ceiling.
Note: If the ceiling has an incline, the ceiling box will need to
be fitted. Installation instructions are supplied with the ceiling
box.
20
Flue kit
14
23
The flue kit contains:
3 x 900mm lengths of 125mm ø painted flue.
1 x 900mm length of 125mm ø plain flue.
1 x ceiling plate
1 x 900mm painted bottom flue spigot.
24
15
Installation instructions continued
Alternative double skin
flue installation
This heater is a flued appliance. It must be properly connected to a
flue system in accordance with the latest edition of the Gas Installation Code, AS 5601/AG 601.
If elbows are needed, the total horizontal length depends on the
number of elbows used. Venting should never slope down. A 6mm
per 500mm horizontal rise is recommended.
If practical locate the heater in a position to minimise the use of
horizontals and elbows.
The flue rise should be a minimum of 1.8m before any horizontal
run is used.
1. Ensure clearances to combustible have been observed. For clearances refer page 10.
2. The centre line of the flue is 75mm to rear of appliance (excl.
rrear spacers)
3. Carry out installation as per figure 25 (ceiling plate installation)
and figures 27 & 28 (flue installation).
Cut a hole 195 x 185mm in the ceiling in line with the flue
position.
4. One large and two small holes in the bottom end of the lower
outer flue cover locate around the flue spigot and two locating
pins. Refer figure 26.
Note: If the ceiling has an incline refer to installation leaflet en-
20
closed with ceiling plate package.
Alternative flue kit
16
25
The flue kit contains:
4 x 900mm lengths of 75mm ø inner galvanised flue.
1 x 850mm length of 170mm wide lower outer flue cover.
2 x 850mm length of 170mm wide upper flue cover.
1 x ceiling plate.
1 x 75mm ø flue cowl
27
28
26
17
Service Instructions
General
Access to components
1. Service work to be carried out by a licensed service person
only.
2. Unplug from wall socket.
3. Always shut off the gas supply and ensure that the heater is cool
before commencing any service operations.
4. Always check for gas soundness after servicing.
Remove the pedestal front by unscrewing two screws. Refer
figure 11.
To replace the gas control
1. Disconnect the gas regulator connector from the electronic
module.
2. Undo the inlet and outlet compression nuts.
3. Unscrew the four M3 retaining screws adjacent to the gas inlet
at the rear of the appliance, releasing the control.
4. Replace in reverse order.
To replace the fan
1. Disconnect the fan plug from the electronic controller.
2. Undo the two M5 wing nuts fixing the fan to the burner chamber
underside.
3. Replace in reverse order.
18
To replace the electronic controller
1. Disconnect the three earth leads by unscrewing the M5 nut at
the base of the unit.
2. Disconnect the fan plug from the electronic controller.
3. Disconnect the gas regulator connector from the electronic controller.
4. Unscrew the M5 wing nut holding the electronic controller in
place.
5. Replace in the reverse order ensuring that the earth leads are
fitted correctly.
To check or change fuse
1. Using a small flat screwdriver turn the fuse holder anticlockwise
untill it pops out.
2. replace with 1A fuse
To remove the burner and electrodes
1. Follow steps 11 and 14 of the installation instructions.
2. Remove the logs and the fuel bed from the burner chamber.
3. Disconnect the compression nut at the back of the burner now
visible through the primary baffle.
4. Remove lower front panel.
5. Remove the four M5 screws fixing the burner chamber fascia in
position and slide out taking a note of the “P” clip position
through which the thermocouple leads are passed.
6. Remove the two M5 screws fixing the burner to the burner chamber fascia.
7. Remove the two 8G self tapping screws fixing the electrodes in
position.
8. Replace in reverse order.
Troubleshooting
Item No Check Action
1 Check 240V power to heater. Use a multimeter to confirm presence of 240V.
2 Confirm spark is produced A blue spark can be seen when the heater
when heater is turned on. ignition process starts. Ensure spark is present
between electrode and burner. Listen for cracking
sound when spark is produced.
3 If no spark is produced. • Ensure spark electrode is OK.
• Check fuse in heater.
• Check 240V power is present at spark box
when heater switch is ON. Terminal 1 is active
in. Terminal 2 is neutral.
• Check that all terminals on the module are
clean and firm.
4 Spark is heard but no flame • Check that solenoid valves are opening.
starts. • Check that gas supply is on.
• Terminal 5 is active to valve 1.
• Terminal 7 is active to valve 2.
• Check that spark gap is as specified. Refer
figure 29 on page 20.
5 If flame lights and goes out. • Check that the wall socket to the appliance
has correct polarity.
• Check polarity in the lead to the appliance. (Do
not use extension cord).
• Check that the sense probe is in the flame.
• Check that the appliance is earthed correctly.
A multi meter between the lead earth plug and
the appliance parts should see a resistance of
0.1 Ohms. The burner earth should be
checked.
6 Fan does not work • Check for clogging with dust.
Check all fan speeds for correct operation.
•
• Check fuse.
19
Service instructions continued
29
Wiring diagram
Authorised service agents
For further information or spare parts contact the CANNON distributor in your
state.
Sampford & Staff Pty Ltd
421 Smith Street.
Fitzroy, Vic, 3065
Vic/Tas: (03) 9418 5800
NSW: (02) 9331 8888
SA/NT: (08) 8212 7000
Qld: (07) 3358 3000
WA: (08) 9242 5333
ACT: (02) 6280 4177
Elsewhere: 1800 334 887
email: service@sampford.com.au
20
Part No: F2574
Revision G
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