Cannon Canterbury CANTIB-SDEEB, Fitzroy FITZIB-SMENB, Fitzroy FITZIB-SMEXB, Fitzroy FITZIB-SMEXP Instruction Manual

Inbuilt Heater
Instruction Manual

Please read this manual before
installing and using this heater.

Please leave instruction manual with the owner

Distributor

This appliance is designed, manufactured and distributed by:

Tel: [phone]

FitzroyCanterbury

Sharing a lifetime of cosy moments

FITZIB-SMENB, FITZIB-SMEXB, FITZIB-SMEXPCANTIB-SDEEB

2 | Cannon Fitzroy / Canterbury Inbuilt

CONTENTS PAGE

WARRANTY 3

SAFETY WARNINGS 5

OPERATION 6

OPTIONAL ACCESSORIES 7

INBUILT: FITZROY SPECIFICATIONS 8

INBUILT: CANTERBURY SPECIFICATIONS 9

FITZROY & CANTERBURY INBUILT INSTALLATION INSTRUCTIONS 10 – 11

FITZROY & CANTERBURY INBUILT FLUING OPTIONS 12

FITZROY INBUILT FASCIA REMOVAL 13

CANTERBURY INBUILT FASCIA REMOVAL 13

ELECTRICAL CONNECTION & SEALING THE FASCIA 14

INSTALLING THE FLUE SPIGOT 14

LOG INSTALLATION & GAS CONNECTION 15

SETTING THE GAS PRESSURE 16

SERVICE INSTRUCTIONS 17 –18

WIRING DIAGRAM 19

TROUBLESHOOTING 20 – 21

Cannon Fitzroy / Canterbury Inbuilt | 3

WARRANTY

This Warranty against defects for your newly purchased
Cannon product is proudly prepared by Sampford IXL Pty
Ltd of 421 Smith Street, Fitzroy, VIC 3065,
phone [phone].

1. Sampford IXL products come with guarantees that do
not exclude the following consumer entitlements under
the Australian Consumer Law:

a. replacement or refund for a major failure and

compensation for any other reasonably foreseeable
loss or damage; and

b. to have the goods repaired or replaced if goods fail

to be of acceptable quality and the failure does not
amount to a major failure.

2. Sampford IXL warrants that your product and related
supply will be free from defects in materials and
workmanship during the warranty term.
Your warranty term can be found in your original
instruction booklet contained in this box,
commencing from the date of purchase. Sampford
IXL acknowledges this product requires professional
installation and product removal is hazardous to
consumers, accordingly any necessary inspections
and services will be carried out on site. You should not
attempt de-installation.

3. Subject to Point 1, Sampford IXL will repair any defects
in materials and workmanship during the warranty
term and if the product is deemed irreparable provide
a replacement of an equivalent current model where
the balance of the warranty period from the original
date of purchase will take effect.

4. To the fullest extent permitted by law and subject
always to Point 1, Sampford IXL will not be liable for:

a. any loss or damage arising from loss of use, loss

of prots or revenue; or

b. for any indirect or consequential loss or damage

resulting from any breach of this warranty
against defects.

5. Defective Sampford IXL products may be repaired
using refurbished parts or if required, completely
replaced by a refurbished product of the same type.

Limitations to Your Cannon Warranty

6. Subject to Point 1, this Warranty:

a. will only be provided to the original purchaser

where the original purchase was made from a
Sampford IXL Authorised Dealer or Reseller and
proof of such purchase can be presented at the
time of service;

b. only applies to Sampford IXL products purchased

in Australia from a Sampford IXL Authorised Dealer
or Reseller and installed by a qualied person
where a Certicate of Compliance in accordance
with State/Territory laws is provided;

c. will not apply where the defect in or failure of

the product is attributable to misuse, abuse,
accident or non-observation of the manufacturer’s
instructions. This product must be used in
accordance with the manufacturer’s instructions;

d. will not cover faults due to normal wear and tear

with reasonable use nor consumable components
such as globes, lters, glass items, etc;

e. will not cover any damages or problems caused to

this product by natural forces eg. storm, re, ood,
and earthquake; or by intrusion or accumulation
(or both) of foreign matters eg. dust, soil, and
moisture. Sampford IXL recommends that you take
out appropriate insurances to protect your product
to this end;

f. will not apply if this product is installed in a mobile

dwelling eg. caravan or boat;

g. will not apply if this product is removed from the

location where it was rst installed;

h. is immediately void if the serial or model number

label is removed or defaced;

i. is immediately void if the product is serviced or

repaired by a unauthorised/unqualied personnel;

j. covers use of this product for domestic use only;

k. will not be restarted or extended upon repair or
replacement of the product or a part.

How to Make a Claim Under Your Cannon Warranty

7. To make a claim under this Warranty you will need to:

a. contact Sampford IXL service department on 1300

727 421 or [e-mail]
to provide details and register your claim enabling
a Sampford IXL assessment;

b. submit proof of purchase with your claim
eg. tax invoice or purchase receipt;

c. where a property has been constructed by a

builder/developer and it is tted with IXL products,
please submit proof of purchase by way of the
certicate of occupancy, with your claim.

8. Sampford IXL will contact you to make arrangements
for service on site.

9. Subject to Point 1, you will be responsible for any
costs relating to the provision of your product to a
Sampford IXL Authorised Service Dealer.

10. Subject to Point 1, in the event you live more than
50 km from a Sampford IXL Authorised Service Dealer
you may be subject to travel or transport costs to
facilitate the repairing or replacement of your
IXL product.

4 | Cannon Fitzroy / Canterbury Inbuilt

Don’t risk your appliance warranty

Only a licensed person will give you a

Compliance Certicate, showing that the work

complies with all the relevant standards.

Only a licensed person will have insurance

protecting their workmanship for 6 years.

You MUST use a licensed person to install this

appliance who MUST give you your Compliance

Certicate to ensure the manufacturers appliance

warranty will be honoured.

11. Sampford IXL and its Authorised Service Dealers
reserve the right to seek reimbursement of any costs
incurred by them should your Cannon product be
found to be in good working order.

Privacy

The privacy of your personal information has always
been important to us. To learn more about how we
collect, keep and use your personal information, please
obtain a copy of our privacy statement by visiting our
website at www.sampfordixl.com.au or by contacting
us via email on [e-mail] or by telephone
on 1300 727 421.

Enter the details of the date installed and the
Compliance Certicate number in the appropriate
area on the rear page of this manual.

DO NOT operate this appliance before reading the

instruction booklet.

DO NOT place articles on or against this appliance.

DO NOT store chemicals or ammable

materials, or spray aerosols near this appliance.

DO NOT operate with panels, covers or guards

removed from this appliance.

DO NOT connect an LP gas cylinder located indoors.

Cannon Fitzroy / Canterbury Inbuilt | 5

SAFETY WARNINGS

Please read this manual before installing and using
the heater.

Safety Warnings

1. What to do if you smell gas
(a) Turn OFF the main gas supply
(b) Extinguish any open ame
(c) Open windows
(d) Do not touch electrical switches
(e) Do not use your telephone
(f) Call your gas supplier immediately from
a neighbour’s phone

2. Improper installation, adjustment, alteration, service
or maintenance can cause injury or property damage.
Refer to the sections of this manual for correct
procedures, or consult with place of purchase, a
licensed plumber, a gas supplier or the CANNON
distributor listed in this manual.

3. Install the heater only in locations that are referred to
in the installation instructions. Do not build the heater
into bookcases, walls or enclosures (combustible
materials) without the use of a Mock Fireplace kit.

4. Due to high temperatures the room heater should be
located out of trafc and away from:

• Furniture and draperies

• Combustible materials

• Gasoline and other ammable liquids

Do not place clothing or other ammable

material on or near the heater.

5. Keep curtains*, clothes, furniture and other
ammable materials at least 900mm from front
and sides of heater.
* At the owner’s discretion curtain clearance can

be less than 900mm as long as they are restrained
from the front, top and sides of the heater.
The manufacturer takes no responsibility if curtain
clearance is less than 900mm and not restrained.

6. Children and adults should be alerted to the hazard
of high surface temperature and should take care to
avoid burns or clothing ignition.

This appliance is not intended for use by

persons (including children) with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge, unless they have
been given supervision or instruction concerning
use of the appliance by a person responsible for
their safety. Children should be supervised to
ensure that they do not play with the appliance.

7. Never attempt to burn paper or any other material in
the heater.

8. Do not place articles on or against this appliance.

Do not use or store ammable materials near

this appliance.

Do not spray aerosols in the vicinity of this

appliance while it is in operation

Do not modify this appliance.

9. If removed, the glass window must be put back onto
the unit prior to operating the heater.

10. Installation and repairs should be performed by a
licensed service person only, refer to back of brochure
for service number.

Note: when installing into a mock replace a
mock replace installation kit must be used.
(Part No. MOCKKIT12)

11. The heater must be properly installed with a 100mm
diameter ue. Operation of this heater, when not
connected to a properly installed and maintained
ueing system, can result in carbon monoxide (CO)
poisoning and possible death.

12. Testing the effectiveness of the ue: Before testing the
ue conrm air vents are unobstructed. If an extraction
system or other heating appliances are present switch
them on. This is to test that there is no interaction
between the Cannon heater and other appliances.

Refer to Australian Standard Gas Installations AS 5601.

For ‘air movement not to affect appliance’

For ‘air supply to appliance’

For ‘ventilation requirements’

13. On rst lighting your heater, an odour and possibly
some harmless smoke may be emitted due to its new
condition. This is quite normal and will disappear after
a few hours use.

Important: When this heater is operating the mesh
guard/glass front is hot. The mesh guard, or glass
front, is tted to this appliance to reduce the
risk of re or injury from burns and no part of it
should be permanently removed. For protection of
young children or the inrm, a secondary guard is
recommended (not supplied with heater).

This appliance meets the following standards:
Standards Australia
AS/NZS 3100
AS 5601
AS 4553:2008

6 | Cannon Fitzroy / Canterbury Inbuilt

Operating Instructions

Plug the power cord into the wall socket and turn on the
power to the heater (FIG 1). Alternatively, switch on the
isolation switch and circuit breaker at the main switch­board if the heater has xed wiring. Refrain from using
an extension cord.

User controls FIG 2.

When there is power available to the heater and it is in
the OFF or Standby mode, a red LED located inside the
ON/OFF button will ash twice and will extinguish after
approximately 3 seconds and then repeat this
cycle continuously.

To turn the heater ON press the ON/OFF button once.

• The LED will illuminate and an audible beep will sound

but there will be approximately 5 seconds delay
before the ignition system commences. On success­ful ignition the heater will operate on Low Fire and
Low Fan for approximately 3 minutes then will switch
to selected setting (if already chosen, otherwise will
switch to NORMAL settings automatically).

• The LED will extinguish approximately 30 seconds

following the ignition startup.

• Select the desired heating level by pressing the LOW,

NORMAL or BOOST button once as required.

• LOW is LOW heat and LOW speed fan. BOOST is

High heat and High speed fan.

• To turn the heater OFF press the ON/OFF button
once. An audible beep will sound twice to indicate
the heater is off. The burner will extinguish but the fan
will continue to operate for approximately 3 minutes.
Remember that the fan will continue to operate for
approximately 3 minutes after the OFF button has
been pressed but you can turn the heater ON again
without having to wait for the fan to stop operating.

• If the ignition system fails to ignite or keep the burner

alight, the system will beep 4 times and go into
safe shutdown mode. It will beep 4 times every 30
seconds to alert you to the fact. Press the ON/OFF
button once to restart the heater during this time.
You MUST wait at least 5 minutes before trying to
turn the heater on again if there have been several
attempts to ignite the heater without success.

OPERATION

FIG 2FIG 1

• If there is an interruption to the power supply the

heater will fail safely and switch off. When the power
supply has been restored you MUST wait at least 5
minutes before turning the heater ON.

Cleaning

All cleaning should be carried out when the heater is
cold. Normally the heater should only need wiping with a
lint-free damp cloth. Any stubborn stains can be removed
with a nonabrasive spray on cleaner. If an abrasive
cleaner is used the paint nish will be damaged.

For heaters tted with the glass front: All cleaning should
be carried out when the heater is cold. Clean the outer
glass with a mild liquid or spray on glass cleaner. Do not
use harsh abrasive cleaners or sharp metal scrapers to
clean the heater glass front since they can scratch the
surface, which may result in shattering of the glass.

Internally the heater should only be cleaned by an
authorised service person.
If your heater requires attention contact your supplier
or an authorised service person.

Flame Characteristics

The heater ame should be stable, not lifting from the
burner. The logs should glow after approximately
15 minutes operation on BOOST setting.

The heater is designed to operate with luminous ames
and may exhibit slight carbon deposit on the logs. If there
is any excess carbon build-up on logs, or the burner
ame is unstable, contact Sampford IXL in your state.

Important

The appliance MUST be serviced at least annually
by an authorised service person. This maintenance
cost is not covered under the warranty terms and
conditions. More frequent cleaning may be required
due to excessive lint build-up from carpeting,
bedding materials, pet hair, etc.

It is imperative that control compartments, burners
and circulating air passage ways of the appliance
be kept clean.

Do not use this heater if the glass is cracked or with
the safety screen removed.

Do not use heater with broken or missing logs.

High wind gusts can affect the heaters ueing and
switch the heater off. If this happens, restart the
heater as normal. If the problem persists contact
Sampford IXL.

ON / OFF

LOW

BOOST

NORMAL

Cannon Fitzroy / Canterbury Inbuilt | 7

OPTIONAL ACCESSORIES

Product codes

• Flue kit for inbuilt Canterbury and
Fitzroy heaters: IBFLUEKIT

• 50 mm spacer kit

CANT model BSPACERE-B
FITZ Black BSPACERX-B
FITZ Platinum BSPACERX-P

• FITZ Glass kit: FITZDGKITX-B

• 3 sided surround kit:

CANT model
CANTSURROUND3SX-B (black)
CANTSURROUND3SX-S (S/Steel)
FITZ models
FITZSURROUND3SX-B (black)
FITZSURROUND3SX-P (platinum)
FITZSURROUND3SX-S (S/Steel)

• Fitzroy freestanding kit:

FITZFSKITX-B

• Console Kit:

Fitzroy console kit:
CONSFITZX-B (black)
CONSFITZX-P (platinum)
Canterbury console kit:

CONSCANT-B (black)

• Mock replace kit
(all open ue inbuilts): MOCKKIT12

• 4 sided surround:
SURROUND4SX-B (black)
SURROUND4SX-P (platinum)
SURROUND4SX-S (stainless steel)

• Canterbury mesh kit: CANTIBMG-B

• Remote Thermostat: RTKIT

Versatility and exibility are key components of our
installation options. If installed into a shallow recess or an
existing replace, elegant spacers will eliminate any size
discrepancies. To enhance your Cannon’s appearance
add a decorative 3 or 4 sided surround.

Every Cannon heater brings you the optional convenience
of being controlled via a remote thermostat.

Mock replace kit

Fitzroy freestanding kit

3 sided surround kit

Console kit

4 sided surround kit

Canterbury mesh guard

Fitzroy glass kit

Remote thermostat

Spacer kit

Flue kit

For added convenience the heater can now be
connected to a home automation system, such as C-bus.
This allows the heater to be turned on or off remotely
(normal heat setting only). Speak to your home
automation specialist for further information.

8 | Cannon Fitzroy / Canterbury Inbuilt

INBUILT: FITZROY SPECIFICATIONS

Gas type Natural or Propane gas,

as indicated on data label
Gas consumption 26.0 MJ/hr
Energy output 5.98 kW / 21.45 MJ/hr
Energy star rating 4.05 stars
Heater type Gas space heater approved to

AS 4553:2008
Operating pressure Natural gas 0.75 kPa (high)

/0.40 kPa (low)

Propane gas 2.65 kPa (high)

/ 1.1 kPa (low)
Gas regulator Integral part of controller
Min. inlet pressure 1.13 kPa (NG)

2.75 kPa (Propane)
Fan 3 speed
Ignition Electronic direct spark
Power requirement 240 VAC 10 Amp

switch socket
Power consumption 90 VA maximum
Minimum cavity

dimensions

Height 605 mm*

Width 700 mm*

Depth 410 mm*
Optional accessories • Glass front

• Remote thermostat

• Spacer kit

• 3 sided surround

• 4 sided surround

• Console kit

• Freestanding kit

• Inbuilt ue kit

• Mock replace installation kit

Overall dimensions Refer to FIG 3
*Minimum depth for heater and ue adaptor.

Please Note:

• When installing into a mock replace a mock replace

installation kit must be used.

• The data label is located in the fan chamber.

Access by removing front fascia.

Cannon Fitzroy Inbuilt

FIG 3 Front View and Side View

808 mm

651 mm

50 mm

600 mm

41 mm

40 mm

229 mm

385 mm

627 mm