CANDO IDSCPRO User Manual
Statement
This manual is designed for the use of CanDo C-Pro diagnostic tool and
cannot be copied or stored in any form (electronic, mechanical,
photocopying, recording or otherwise) without prior written permission
being secured by CanDo International, Inc.
This manual is intended for professional vehicle repair technicians and
provides the operation methods for using CANDO products. CanDo
International, Inc. accepts no responsibility for the consequences caused by
abusing the operation methods on other equipment.
CanDo International, Inc. shall not undertake any responsibility for
accidents caused by the user personally or other people, costs and
expenses due to equipment damages and equipment loss that are caused by
the user’s abuses, misuses, arbitrary changes, repairs, or operations of the
equipment not in accordance with the manual requirements. This manual is
written in accordance with the existing configuration and functions of the
product, it’s subject to change without notice if the product adds new
configuration and functions.
CanDo International, Inc. has registered the CANDO trademark in America.
The company declares that the ownership of the registered trademark,
service mark, domain name, logo, and company name in countries which
they have not yet been registered belongs to CanDo International, Inc.. The
other products and their company name trademarks mentioned in this
manual belong to the original registered company. The trademarks, service
marks, domain names, logos, and company names of CanDo International,
Inc. or other companies mentioned may not be used without prior written
permission of the owner.
CanDo C-Pro Diagnostic Tablet
Registered Trademark
CanDo International, Inc. has registered the trademark in America and
several countries overseas. The company declares that the ownership of the
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CanDo C-Pro Diagnostic Tablet
This manual is written in accordance with the existing configuration and
registered trademark, service mark, domain name, logo, and company name in
countries which they have not yet been registered belongs to CanDo
International, Inc.. The other products and their company name trademarks
mentioned in this manual belong to the original registered company. The
trademarks, service marks, domain names, logos, and company names of CanDo
International, Inc. or other companies mentioned may not be used without
prior written permission of the owner.
CANDO Product Manual Instructions
Please read this manual carefully before using the CANDO product.
functions of product and it’s subject to change without notice if the
product adds new configuration and functions. The new version of the
manual can be downloaded from CANDO official website, please pay
attention to "Note", "Remark" and "Instruction" in the manual to make sure
the safe and correct use.
CanDo International, Inc.
Tel: 1-909-CanDo-11(226-3611)
Office: 138 E. Lemon Ave., Monrovia, CA 91016 USA
Website: www.candointl.com
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Contents
CanDo C-Pro Diagnostic Tablet
STATEMENT
CHAPTER I PRODUCT INTRODUCTION
1.1 PRODUCT OVERVIEW
1.2 PRODUCT FEATURES
1.3 SERVICE AND MAINTENANCE
1.3.1 STORAGE ENVIRONMENT
1.3.2 HOST PROTECTION
1.3.3 SCREEN MAINTENANCE
1.3.4 PRECAUTIONS
1.4 AUTOMOBILE INSPECTION NOTES
1.5 PRODUCT HELP
CHAPTER II PRODUCT STRUCTURE
2.1 HOST HARDWARE INSTRUCTION
2.1.1 HOST DIAGRAM
CHAPTER III VCI BOX STRUCTURE
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CHAPTER IV OPERATION MANUAL
4.1 CONNECTION OF POWER SUPPLY & MAIN TESTING CABLE
4.1.1 HOST POWER SUPPLY
4.1.2 WIRING METHOD
4.1.3 STARTUP AND SHUTDOWN
4.2 START INTERFACE MENU
4.2.1 MAIN INTERFACE
4.2.2 VEHICLE DIAGNOSIS
4.2.3 VCI CONNECTION
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CanDo C-Pro Diagnostic Tablet
4.2.4 DATA MANAGEMENT
4.2.5 REMOTE DIAGNOSIS
4.2.6 UPDATE
4.2.7 HELP
4.2.8 SETUP
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CHAPTER V UPGRADE
CHAPTER VI COMPLIANCE INFORMATION
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ANNEX: DIAGNOSTIC INTERFACE DEFINITION AND DESCRIPTION OF STANDARD
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OBD-II
CHAPTER VII WARRANTY
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CanDo C-Pro Diagnostic Tablet
1.1 Product Overview
1.2 Product Features
Chapter I Product Introduction
CanDo C-Pro diagnostic tool is developed and promoted with emphasis by
CanDo International, Inc. Co., Ltd. Its comprehensive auto diagnosis equipment
on diesel electric control system detection are applicable to large, medium and
small repair enterprises, training institutions, automakers, maintenance station
and many more.
The product software configuration is all-round with complete vehicle
model data and materials. It fully meets the strict requirements in diagnosis of
customers. The software covers almost vehicle model data, and provides strong
repair material and help system that allows users to deal with problems in
practical work easily and quickly so as to improve work efficiency and technical
level.
The appearance design is luxury and comfortable with the large TFT touch
screen for operations. Mode setup function for multi working conditions
satisfies the working demands in different circumstances. Adopting flexible
drive technology, CanDo C-Pro diagnostic tool with good scalability fully meets
requirements of various communication bus tests for current automobile
electronic control systems.
All CanDo C-Pro diagnostic tool core hardware adopts the international
advanced modular design concept, with high speed and stabilization, accurate
data acquisition and other excellent performances. It also has the ability to
resist high and low temperature difference.
CanDo C-Pro diagnostic tool adopts the open structure design in the
program framework. Its independent operation system allows the system
software and diagnostic software to upgrade more conveniently.
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CanDo C-Pro Diagnostic Tablet
1.3 Service and Maintenance
1.3.1 Storage Environment
1） Please store in a flat, dry place with suitable temperature when it’s not in
2） Please do not put in direct sunlight or places near heating devices.
3） Please do not place in the range of the magnetic field.
4） Please do not put it in places with smoke, water or oil.
Working power supply is from the automotive batteries, which is widely
adapted to the voltage changes between 9~27V. The internal power supply uses
the design of isolated power supply with the efficient protection of machine
from damages when automobile voltage is abnormal.
CanDo C-Pro diagnostic tool has good scalability and the communication
interface adopts the flexible drive circuit. It not only meets requirements of
tests for current automotive bus, but also satisfies bus automotive tests that
may appear in the future. It has built-in high/low speed CAN-BUS and satisfies
electronic systems which adopt bus with Can-Bus protocol, and it only needs
one diagnostic connector to perform the fault diagnosis on all automobiles that
are equipped with CAN-BUS. It also fully supports all OBD-II protocols.
With a USB port to connect the printer, CanDo C-Pro diagnostic tool host is
convenient for the maintenance staff to record data and save fault codes and
other important information during the automobile fault diagnosis.
The CanDo C-Pro diagnostic tool host screen is the general international
standard LCD TFT industrial touch screen. It has features such as the characters
are clear in the strong sunshine, the touch-keys are accurate, the interface is
broad and the screen’s compressive strength is high and many other advantages.
Its working stability is also advantageously guaranteed while using it in bad
environments.
The CanDo C-Pro diagnostic tool provides various versions and languages
in order to adapt to the use in different countries and districts.
use.
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CanDo C-Pro Diagnostic Tablet
5） Please do not put it in places where is dusty, humid and high temperature
6） When the host is dirty, please turn off the power supply immediately, and
7） Please regularly run the diagnostic tool host to protect it from damp when
1.3.2 Host Protection
1）Please handle the host with care as possible as you can to avoid impacts.
2）When connecting the test cable and the automobile for diagnosis, please
3）After using the instrument, put the test cable, connectors and other
1.3.3 Screen Maintenance
1） The screen surface will absorb dust due to the static electricity. It’s
2） Do not wipe the dust with your fingers to avoid leaving fingerprints. Do not
3） Please do not place the product near electric equipment that generates
4） Please do not expose the screen in direct sunshine or ultraviolet lighting for
1.3.4 Precautions
1） It’s prohibited to frequently turn on/off the host, suddenly turn off the
or easily to be shaken.
then wipe the housing case with a soft wet cloth.
it is not in use for extended periods.
plug carefully. And tighten the fastening screw when it’s in use in order to
protect the interface from being damaged in the process of movement,
please first loosen the screw after use and then unplug the main testing
cable to avoid that the diagnosis interface gets damaged.
accessories back to the assembly case to avoid missing.
recommended to purchase the LCD special cleaning cloth to clean the host
screen and wipe it gently.
use chemical cleaners to wipe the screen.
electromagnetic wave interferences so as not to affect the display.
long time so as not to affect the life of the screen.
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CanDo C-Pro Diagnostic Tablet
2） If it’s not in use, please unplug the power supply connector to protect the
3） Avoid using this product in an environment with air which has volatile
4） Never clean the product with chemical solvent reagents like banana water,
5） Do not put anything on the screen. To avoid any damage, please don’t place
6） Periodically start the CanDo main unit if not operated for a long time in
1.4 Automobile Inspection Notes
power supply, and to provide unstable power supply or artificial abnormal
power supply.
electrical components from aging when electrifying for long time.
alkali chemical, so as to avoid host hardware corrosion.
engine cleaning agents, gasoline etc.
objects on the screen.
order to avoid moisture accumulation.
Please perform operations according to automobile repair industry safety
rules. Special attention should be paid to influences and damages caused by
acid and alkali, poison gas, high pressure and other environmental factors.
There is sulfuric acid in the automobile battery. The sulfuric acid is
corrosive to the skin so please avoid direct contacts with the battery when
operating the product, especially do not splash it into eyes, and please keep
kindling materials far away.
There are various kinds of toxic compounds in the engine exhaust gas,
please do not breathe in the exhaust gas, please park the vehicle in
well-ventilated places during operations.
The temperature is relatively high when the engine drives, please do not
touch the water tank or exhaust pipe or other high-temperature components.
Please apply the handbrake before starting the engine, put the shift lever in
the neutral gear (manual transmission) or P gear position (automatic
transmission) to avoid traffic accidents when starting the engine.
Please apply the parking brake before performing the vehicle maintenance.
The transmission is engaged into the neutral gear or P gear and to lower the
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CanDo C-Pro Diagnostic Tablet
1.5 Product Help
driver’s side window glass.
If the engine can be started, please first warm up the vehicle to the normal
temperature (the water temperature is about 80 ℃ ), and turn off auxiliary
electronic equipments (e.g. A/C, light and audio).
Please find the diagnostic socket on the vehicle, check and confirm that the
diagnostic socket cable is in good condition, and then connect the host to
diagnose. Otherwise please do not perform the test in order to protect the host
from damages, or you can use the multimeter to measure the diagnostic socket
voltage if it is necessary.
The CanDo C-Pro diagnostic tool maintenance is simple and convenient,
and support services go with the host. Our marketing networks all around the
country could provide the most convenient and fastest services in all aspects of
purchase, use, upgrade and maintenance.
CanDo International, Inc. also provides online help function for users. If you
want to learn our latest products or automobile diagnostic information, please
visit www.candointl.com for comprehensive and detailed help services.
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Chapter II Product Structure
2.1 Host Hardware Instruction
2.1.1 Host Diagram
No. Name Description
①
②
Optical sensor External light intensity induction
Power light Charging light
CanDo C-Pro Diagnostic Tablet
Host parameter
System Android5.1 multiple task operating system
Processor
Cortex-A17 RK3288 Quad-core processor, 1.8GHz
Architecture processor
Touch screen IPS 8” Resolution：800*1280
Touch screen
RAM
8 inch 5 point capacitance screen ， G+G ， hardness
above 7H，anti-scratch，TP thickness：1.1mm，COF
2GB RAM & 32GB ROM，support for 32GB TF memory
card
Connection WiFi &Bluetooth 3.0+EDR
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CanDo C-Pro Diagnostic Tablet
Camera Rear 5 million pixels，Support auto focus
Interface
HDMI HD interface 、 USB2.0 、 TF Card slot, Power
interface
Size 232mm*159mm*27mm
No. Name Description
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External horn hole Used for playing outside voice
○
④
Camera Used for taking pictures or recording videos
⑤
Flashlight Used for providing light when light is weak
⑥
DC Power port Used for tablet PC charging or power supply
⑦
TF Card slot Store TF card location
USB Type-C Interface Used for connecting computer, using the tablet
⑧
as a USB stick
USB Interface Used for connecting the plate with VCI or
connecting U disk
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