
823G GigaHub Quick Start/Safety and Regulatory
Statements Guide
This document provides general installation practices for the GigaHub model 823G.
This document also provides guidance for site preparation, installation, and basic
troubleshooting.
Scan the QR code at left to access the installation instructions
for this product. All product documentation is available online
from the Calix Resource Center (support.calix.com).
Package Contents
GigaHub - Model 823G
Power adapter (Optional - may ship separately or with UPS*)
Tabletop mounting stand
GigaHub Quick Start Guide (this document)
Product identifi cation labels with login credentials (x2)
* Note: For instructions on installing the optional UPS, refer to the GigaHub Installa-
tion Guide.
P/N 220-01067, Rev 10
www.calix.com

A Quick Look
POWER
SERVICE
PHONE1
PHONE2
WPS
RF
Power
Broadband
Service
2.4 GHz Wi-Fi
Ethernet 1-4
Phone 1-2
RF Video
Wi-Fi
Protected
Setup
RESET RF ON/OFF POWER
PHONE
Phone 1-2
ETHERNET
Ethernet 1-4
Reset (Factory
Default)
RF Video
Power On/Off
(Model 823G-2 only)
Incoming Power
7620
ETHERNET 2
ETHERNET 1
PHONE 1
PHONE 2
USB
BROADBAND
WIFI2.4GHz
ETHERNET1
ETHERNET2
ETHERNET3
ETHERNET4
Installation Variables
Before installing the 823G GigaHub, consider what additional services may be implemented. Various Ethernet and telephone ports are available on the back of the unit which may or may not be
used. Prior to determining the unit’s fi nal location, you need to account for the following variables:
• Where will the telephone lines be routed?
• Where will the Ethernet cables be routed?
• What type of building material is used in the home? Make sure you have the appropriate
drills, drill bits and fasteners for routing subscriber services and/or power cables as they pass
through walls and the like.
Tabletop Mounting
The 823G GigaHub can be mounted on a tabletop in a “tower” confi guration using the tabletop
stand shipped with the product.
Assemble the tabletop stand and the GigaHub as shown in the following diagram.
Line-up GigaHub and
1
Tabletop Stand as shown.
Allow a 9/16” offset between
the bottom corner of the GigaHub
and the top edge of the Tabletop Stand
Push stand to the right while
pulling the GigaHub to the
3
left until locked into place
— 2 —
Slide GigaHub down
2
onto Tabletop Stand until
flush

Connecting the Equipment
In order to facilitate table-top mounting of the 823G GigaHub, do the following.
1. Remove the 823G GigaHub from its packaging and inventory all parts.
2. Remove the fi ber access cover and set aside temporarily.
3. Plug in the power adapter to an available wall socket and attach the other end to the Gigahub’s power port.
4. Attach the fi ber pigtail to the bulkhead fi tting on the GigaHub until it snaps into place. Re-in-
stall the fi ber access cover.
5. Push the ON/OFF switch (model 823G-2 only) to ON and allow the GigaHub to boot up
(about 3 minutes)
.
Note: To ensure proper airfl ow around the unit, do not block the sides of the GigaHub.
PHONE
ETHERNET
4 3 2 1
1 2
Reset
RF
ON/OFF
7640
Ethernet Cable
POWER
Power Adapter (110/220 VAC)
WAN Interface
(Fiber)
Connecting Outside Services
Subscriber voice, IP video and data services are attached to the rear of the GigaHub.
1. Locate the telephone, video, and data cables coming from the subscriber’s home.
2. Connect the incoming telephone lines to the RJ-11 connectors on the rear of the GigaHub.
3. Connect CAT5 or better Ethernet cables to the LAN Ethernet Ports (RJ-45) for direct at-
tached devices.
4. Secure all sub
scriber service wiring as appropriate.
Default Device Settings
Inserted inside the shipping carton of each 823G GigaHub, the inventory label (x2) provides necessary product information that may be attached to a work order or applied to the exterior of the
device for future reference.
— 3 —

• Serial Number of the 823G GigaHub
• ONU MAC address
• Default Wi-Fi security type
• Wi-Fi security key (WPA Key)
• Default IP address of the home gateway router (needed at initial turn-up)
• Default login credentials (User Name/Password)
Getting Started
To turn up network services on the 823G GigaHub, two options are available:
1. Connect an active optical fi ber to the 823G GigaHub’s bulkhead fi tting, power the unit on, and
allow the network OLT (for example, a Calix E7) to discover the device as an unprovisioned
ONT. At the OLT, the network administrator will provision the GigaHub and provide operational
parameters remotely.
2. With the fi ber disconnected, access the Smart Activate or Voice Activate application included
with the 823G and then enter the Registration ID into the application. With the Registration ID
having previously been entered at the OLT, once the fi ber is connected, the GigaHub will come
up as a provisioned ONT based on the pre-provisioning that was completed for that Registration
ID.
Home Gateway Settings
To turn up home gateway services on the 823G GigaHub, complete the following tasks:
1. Connect your PC to any LAN Ethernet port on the GigaHub using a standard Ethernet cable.
2. Open a browser and enter the IP address of the Gigahub’s Embedded Web Interface (EWI):
http://192.168.1.1.
Status Quick Start Wireless Utilities Advanced
Home Logon AboutHelp
3. Enter the credentials provided on the label shipped inside the GigaHub box.
4. Navigate to the Quick Start Menu and set-up the following:
a. Choose how to connect to the Internet
b. Set the local time zone (may be automatically set by network)
For more information about device provisioning from the EWI, refer to the GigaHub User’s Guide.
Frequently Asked Questions
Q: How do I reset the device without having to unplug the unit?
A: If the RESET button is depressed for less than 5 seconds, it resets the unit using the current
confi guration settings.
Q: How do I reset the device back to factory settings?
A: Pressing the RESET button on the back of the unit for at least 5 seconds, or access the “Restore
Defaults” reset button located in the “Utilities” section of the Embedded Web Interface.
— 4 —