The c5 coffee maker is a fully automatic
coffee making machine which, in the basic
version, can dispense pre-programmed
coffee products through a height-adjustable product outlet into the container. The
beverage required is selected via five beverage selection buttons.
The beverage selection buttons employ a
click pushbutton design that provides both
tactile and visual feedback. Large, illuminated product fields indicate the beverage
currently selected.
A filling chute enables pre-ground, decaffeinated varieties of coffee to be processed.
The c5 coffee maker exhibits the latest
marks of conformity, indicating that it satisfies the necessary certification standards.
1.2.2 "Installed EF milk cooler"
option
The installed EF milk cooler consists of a
compressor cooling unit, a separate pump
system, a temperature regulator unit and a
6 litre capacity milk container.
The milk is automatically added to the relevant coffee products. The milk cooler door
can be lockable.
1.2.3 "External FC milk cooler"
option
The external FC milk cooler consists of an
industry-standard refrigerator.
If the c5 coffee maker is fitted with an additional external FC milk cooler, the c5 coffee
maker will contain an extra pump system
for the automatic addition of milk into the
relevant coffee products.
E
For hot milk processing with integrated, fully automatic cleaning, the c5 coffee maker
satisfies the HACCP hygiene requirements.
The patented, Automatic Coffeequality
System (ACS) quality monitoring system
continually monitors relevant parameters
such as fineness of grind, coffee powder
weighed-in quantity, infusion time and water temperature.
The piston system is optimally controlled
via a Variable Pressure System (VPS).
The water supply can be directly connected
to the water mains or to a water can.
1.2.4 "Draw hot water" option
It is possible to draw hot water in user-defined quantities by pressing a button.
1.2.5 "Draw steam" option
Steam can be drawn from the steam tap,
and is continuously adjustable.
The autonomous cw cup warmer has three
levels with built-in heating elements.
1.2.7 "Second coffee bean
grinder" option
The second coffee bean grinder option allows a second variety of coffee to be used.
Without this option, the second bean hopper is locked.
1.2.8 "Raised bean hopper"
option
A higher been hopper (a unit) can be placed on top of the bean hopper(s) to increase the coffee bean capacitiy.
1.2.11 "Raised feet" option
To clean the area underneath the machines, all the machines can be fitted with
raised feet.
1.2.12 "Waste water container
level monitoring" option
If the c5 coffee maker is connected to fresh
water and waste water cans, it is possible to monitor the level of the waste water
can (see also section «5.2 Water connection, 5 - 4»). The level monitoring is coupled
to the control system. The control system
outputs level-specific information to the
LCD.
1.2.13 Shift function
1.2.9 "Bean hopper lockable"
option
Lockable versions of both the standard and
raised bean hoppers are available.
1.2.10 "Milk level monitoring"
option
Milk level monitoring is used in conjunction
with the installed EF milk cooler. It is coupled to the c5 coffee maker control system.
Warnings on the LCD enable the user to
keep an eye on the level of milk while the
machine is in operation.
The five beverage selection buttons are allocated as standard at two levels with one
pre-programmed beverage per level in
each case.
The Shift function switches the beverage
selection buttons to the second level and
back again.
1.2.14 TWIN function
Normally, one pass of coffee grinding with
subsequent infusion operation produces a
single quantity of the selected coffee (coffee + milk) product.
With the TWIN function, one pass of coffee
grinding with one subsequent infusion op-
eration produces a double quantity of the
selected coffee (coffee + milk) product.
The TWIN function has to be activated by
the Technical Customer Service.
Key cards are needed to access the functions of the c5 coffee maker.
Functions such as switch on/switch off,
counter readout or programming can only
be used if one has the relevant authorised
key card.
1.2.15.1"user" key card
The "user" key card is the card of the person who operates the c5 coffee maker.
This card can be configured as a multi-user
card for up to six c5 coffee makers.
1.2.15.2"manager" key card
The "manager" key card is the card of the
person (manager), who uses this card to
gain access to the higher-level functions.
This card can be configured as a multi-user
card for up to six c5 coffee makers.
1.2.15.3"memory" key card
The "memory" key card contains all the
system data for the c5 coffee maker, as it
was configured at the time of (first) installation by the service technician.
The "memory" key card enables the coffee
maker to be reset following an emergency.
1.2.15.4"free vend" key card
The "free vend" key card enables beverages to be dispensed at no charge, using external billing modules.
1.2.15.5"vip" key card
The "vip" key card enables the self-service
mode to be enabled or disabled without
having to delve into the programming of the
c5 coffee maker.
1.2.15.6"external" key card
The "external" key card enables external
modules, such as coin-operation units or
coin-checking devices, to be enabled or
disabled without having to delve into the
programming of the c5 coffee maker.
1.2.15.7"key lock" key card
The "key lock" key card enables the control
buttons to be locked or released without
having to delve into the programming of the
c5 coffee maker.
1.2.15.8"engineer" key card
The "engineer" key card is reserved for the
service technician. It allows the technician
to access every area of the system software, read the statistical data and directly
control hardware components for test purposes.
Depending on the type of danger, instead of
STOP, one of the following symbols could
be combined with the word WARNING.
WARNING
•Warning of electric shock.
WARNING
•Warning of heat.
Level 2
CAUTION
•The CAUTION symbol
stresses important instructions. Failure to observe
these instructions could
lead to damage to the equipment or to other material assets.
2.2 Basic safety
instructions
2.2.1 Proper use
2.2.1.1General
Proper use includes, in addition to the specific provisions set out below, observing
these Operating Instructions and complying with the supplier’s obligatory maintenance and repair instructions.
2.2.1.2c5 coffee maker
The c5 coffee maker is used solely to dispense coffee products, coffee and milk
combined products, hot water, steam and
to heat and froth milk.
No other use of the c5 coffee maker will be
deemed to be proper.
2.2.1.3Installed EF milk cooler
The installed milk cooler is used exclusively
to keep milk cold.
No other use of the installed EF milk cooler
will be deemed to be proper.
Level 3
NOTE
•Notes contain additional in-
formation aimed at raising
the general level of safety
and at lightening the user’s
workload.
The cw cup warmer is intended solely to
keep cups warm.
No other use of the cw cup warmer will be
deemed to be proper.
2.2.2 Specific hazards and
instructions
2.2.2.1c5 coffee maker
WARNING
•Never insert either the
hands or any rod-shaped
object into a bean hopper or
into the filling chute while
the c5 coffee maker is connected to the mains power
supply.
•Only coffee beans may be
introduced to the bean hopper.
•Only ground coffee may be
introduced to the filling
chute.
SAFETYINSTRUCTIONS
WARNING
•Hot air comes out from the
bottom of the steam outlet.
There is a danger of scalding.
•The bottom of the steam
pipe is hot after it has been
giving off steam. There is a
danger of burns.
•Hot liquid comes out from
the bottom of the beverage
outlet. There is a danger of
scalding.
•Hot liquid comes out from
the bottom of the hot water
outlet. There is a danger of
scalding.
E
WARNING
•When handling the combi-
nation cleaning tablets
"COMBI-Tabs", the manufacturer’s warnings and instructions that are printed on
the cleaning tablet container
must be observed and complied with.
WARNING
•When handling the AMC
powder, the manufacturer’s
warnings and instructions
that are printed on the bag
must be observed and complied with.
•The bottom of the hot water
outlet is hot after it has been
dispensing liquid. There is a
danger of burns.
WARNING
•Never interfere with the
electricity supply connection
or modify it. This could result
in fatal injury.
•Never remove the screwmounted covers. There is a
danger of fatal injury upon
contact with live components.
ration, the c5 coffee maker
should not be used in large
kitchens.
•Electrical equipment which
does not have adequate
electro-magnetic protection
should not be operated
close to the c5 coffee maker
or the installed EF milk cooler.
•The drip tray serves solely
to collect drip water. It must
not be used as a sink.
CAUTION
•Never interfere with the wa-
ter mains connection or
modify it. There is a danger
of flooding.
•The c5 coffee maker must
be disconnected from the
water supply after it has
been switched off, e.g. for
the overnight period of inactivity, i.e. it is imperative that
the tap is closed.
CAUTION
•Never spray the c5 coffee
maker with a water hose
during cleaning. There is a
risk of damage.
•Always empty the coffee
dregs drawer in the correct
manner. There is a danger
of overflow.
•Always insert the key card
dry and in the correct position into the slot. Do not insert any foreign objects or
chip cards for other systems
into the slot. There is a risk
of damage.
•Do not leave key card in the
slot during operation.
•If the internal relieve pressure valve is actuated due to
excessive pressure or temperature increase, switch
the c5 coffee maker off immediately. Secure the c5
coffee maker against unintentional switching on and
report to Customer Support.
•Only operate the c5 coffee
maker in covered locations,
avoid places where there is
a risk of water splash. There
is a risk of damage.
and in the plastic pockets
provided for this purpose.
There is a risk of damage.
•Never put a key card on a
hot surface or expose to direct sunlight. There is a risk
of damage.
•Never put a key card down
in an environment where
there is a risk of water
splash. There is a risk of
damage.
•Always clean key cards including chip contacts with a
clean, slightly moist cloth
without using any household cleaner. There is a risk
of damage.
•Never bend or fold a key
card or use it as a tool.
There is a risk of damage.
•In an environment that is
likely to be electrostatic, always ensure that you have
earthed yourself (e.g. by
touching a radiator) before
handling a key card. There
is a risk of damage.
2.2.3 Personal safety
WARNING
If handled improperly, the equipment could cause serious or fatal injury.
Anyone using and maintaining
the equipment must be trained
in the correct handling of the
equipment and must have read
and understood the safety instructions in these Operating Instructions before starting to use
or maintain the equipment.
WARNING
Never modify or remove any
safety mechanisms.
Do not disable any safety mechanisms by modifying the equipment.
If there are any warning symbols
affixed to the equipment (dependent on nationality), never remove these. Replace any lost or
defective warnings symbols immediately.
WARNING
Never operate the equipment in
a damaged condition.
Report any irregularities to your
superior immediately, especially
if they affect safety.
As well as the warning symbols (dependent
on nationality) affixed to the equipment, the
equipment also has several active safety
mechanisms.
2.3.1 Power switch
-c5 coffee maker power switch.
Activation with key card.
2.3.2 Pressure relief valve
The c5 coffee maker is equipped with internal pressure relief valves which monitor the
flow heater pressure and the boiler pressure.
2.4 Authorised persons
2.4.1 General
Only persons who are authorised to do so
may work on or with the equipment.
A person is deemed to be authorised if he/
she satisfies the minimum training and
knowledge requirements listed in this chapter and has been assigned a fixed area of
responsibility.
2.4.2 Areas of responsibility of
E
-cw cup warmer power switch (toggle
switch with integrated light)
personnel
2.4.2.1Operator
As the most senior person from the legal
point of view, the operator is responsible for
the proper use of the equipment and for the
training and deployment of authorised personnel.
He records the competencies and of authorised persons, including whether they have
the authority to give orders, for his business.
His tasks include the following:
-He sets or resets the equipment to the
beverages that are currently to be dispensed, if he wishes to dispense different beverages than those that the
supplier configured upon delivery or installation of the equipment.
-He adjusts the equipment to the beverages currently to be dispensed.
-He loads the equipment with the beverages to be handled.
-He starts the equipment up and monitors it.
-He cleans and services the equipment
in accordance with the work described
in chapters «6 Maintenance, 6 - 1» and
«7 Troubleshooting, 7 - 1».
-He pinpoints problems and organises
problem rectification.
2.4.2.3Maintenance personnel
(service technician)
2.4.3.2User
This is a person who has been instructed in
how to use the equipment and is aware of
the hazards that exist.
2.4.3.3Maintenance personnel
(service technician)
These are people who have completed
specialist vocational training, are familiar
with maintenance of the equipment and
through their work they have acquired the
skills needed.
Maintenance work on the mechanical and
electrical aspects of the equipment may
only be carried out by Customer Support.
2.5 Maintenance duty
He is responsible for the following tasks:
-He services and repairs the equipment
in accordance with the work described
in chapters «6 Maintenance, 6 - 1» and
«7 Troubleshooting, 7 - 1».
-He takes the equipment apart, stores it
and disposes of it.
2.4.3 Minimum training and
qualifications of
authorised personnel
2.4.3.1Operator
-He has a commercial background and
performs a managerial function.
-He has specialist experience in risk assessment and staff management.
-He has read and understood chapter
«2 Safety instructions, 2 - 1».
The operator has an obligation to maintain
and clean the equipment at regular intervals.
-to operate the equipment only in a fully
operational and undamaged condition;
-to use only OEM consumables and
spare parts;
-to test the security mechanisms to ensure that they are working properly following any maintenance or repair work
(see section «2.3 Safety mechanisms,
2 - 7»).
2.6 Availability of these
Operating Instructions
A copy of these Operating Instructions in
the vicinity of the equipment must be available to staff using the equipment at all
times.
can be swivelled upwards,
underneath it are the
navigation and "+ / -" buttons.
4LCD,
text display on two lines
5Filling chute with lid,
chute for "decaffeinated" coffee powder
6Bean hopper cover
7Shift/Stop button,
level change in dispensing of beverages,
acknowledgement function in the programming
E
9
10
11
12
13
14
15
16
17
18
19
8Beverage selection buttons,
dual assignment for dispensing of beverages, selection and modification function
in the programming (only topmost and
bottom-most beverage selection buttons)
Normal initial start-up assumes that the c5
coffee maker is connected to the mains
power supply.
Once the coffee bean level and the water
connection have been checked, the c5
coffee maker can be switched on.
4.1.2 Installed EF milk cooler
Normal initial start-up assumes that the
installed EF milk cooler (together with the
c5 coffee maker) are connected to the
mains.
Once the full milk container has been
inserted, the installed EF milk container is
ready for operation.
4.1.3 cw cup warmer
After the machine has been connected to
the mains and the coffee bean level and
water connection have been checked, the
c5 coffee maker can be switched on. It is
recommended carrying out the cleaning
procedure described in section «6.2.2.1 c5
coffee maker, 6 - 5» immediately after
switching on.
4.2.2 Installed EF milk cooler
Initial start-up after the machine has been
out of service for a limited time assumes
that the installed EF milk cooler (together
with the c5 coffee maker) will normally have
been disconnected from the mains. Once
the machine has been connected to the
mains power supply and the full milk
container has been inserted, the installed
EF milk cooler is switched on. It is
recommended carrying out the cleaning
procedure described in section «6.2.2.2
Installed EF milk cooler / external FC milk
cooler, 6 - 7» immediately after switching
on.
E
The machine is started up normally by
pressing the power switch.
The cw cup warmer is ready for operation
once it has been filled with cups.
4.2 Return to service after
the machine has been
out of service for a
limited time
4.2.1 c5 coffee maker
Initial start-up after the machine has been
out of service for a limited time assumes
that the c5 coffee maker will normally have
been disconnected from the mains.
4.2.3 cw cup warmer
If the plug for the cw cup warmer has been
pulled out of the socket, it must be plugged
into the socket first. To start the machine for
the first time after it has been out of service
for a limited time, press the power switch.
The cup warmer is ready for operation once
it has been filled with cups.
Normal initial start-up after a failure
assumes that the c5 coffee maker has not
been disconnected from the mains.
Before the c5 coffee maker can be
operational again, the fault must have been
cleared in accordance with chapter
«7 Troubleshooting, 7 - 1».
4.3.2 Installed EF milk cooler
Normal initial start-up after a failure
assumes that the installed EF milk cooler
(together with the c5 coffee maker) have
not been disconnected from the mains.
Before the installed EF milk cooler can be
operational again, the fault must have been
cleared in accordance with chapter
«7 Troubleshooting, 7 - 1».
4.3.3 cw cup warmer
The cw cup warmer does not have any
fault-monitoring software.
After a fault, the plug for the cw cup warmer
must be re-inserted into the socket and the
power switch activated.
Connection to the power supply is a matter
for the installation company and is taken for
granted below.
5.1.1 c5 coffee maker
The c5 coffee maker is permanently connected to the power supply during normal
operation.
Depending on the form of the power connection, the c5 coffee maker is disconnected from the power supply via power plug
and socket or, in the case of a permanent
connection, via a switch on the mains.
NOTE
•The c5 coffee maker does
not have a power switch of
its own.
5.1.2 Installed EF milk cooler
The installed EF milk cooler is connected to
the mains power supply via the c5 coffee
maker.
If the coffee maker, having been connected
to the mains, is then disconnected from the
mains, the installed EF milk cooler will be
deactivated accordingly.
NOTE
•The EF installed milk cooler
does not have a power
switch of its own.
5.1.3 cw cup warmer
The cw cup warmer is connected to the
power supply independently of the "c5 coffee maker / installed EF milk cooler" unit.
The cw cup warmer is connected to the
power supply via the toggle switch and is
switched off by this means.
The temperature regulator unit controls the
compressor for the installed EF milk cooler.
During operation, the display shows the approximate actual temperature of the milk in
the milk container. The actual milk temperature is taken from the plate on which the
milk container stands.
NOTE
•Pre-cooled milk that is no
hotter than 1 - 5 °C should
be used. See also section
«5.5.4 Refill milk, 5 - 22».
•The temperature indicator
on the display shows the approximate actual temperature of the milk in the milk
container, not the internal
temperature of the installed
EF milk cooler.
4ENTER function
5UP function
6DOWN function
7Display (3 digits)
5.1.4.3Cooling operation
The digit light spot beneath the "Compressor" symbol is illuminated as long as the
compressor is in operation.
NOTE
•The compressor is switched
on by the temperature regulator unit when the actual
milk temperature is 2 °C
above the setting for the desired milk temperature.
is set to "standby" or operating mode at the same time
as the c5 coffee maker.
When the c5 coffee maker is switched on, it
moves from "standby" to operating mode.
None of the product fields are lit up.
1.Turn on the tap.
2.Insert "user" / "manager" key card and
then remove.
NOTE
•Move steam and hot water
outlets to the vertical position.
•Close steam tap tightly.
•Pull beverage outlet right
down. Hot water and steam
will come out.
3.This c5 coffee maker heats up. The
second line flashes.
TURN ON
prog. 86 °C act.
TURN ON
Steam temp. too low
E
c5
10:25 14.06.2004
×
Ø
4.After the c5 coffee maker has heated
up, the "Refill milk" prompt will appear.
You should now fill it up with milk, i.e.
replenish with milk if the milk level is too
low, or else insert the milk container.
Select beverage
Refill milk
5.All five product fields are illuminated.
The c5 coffee maker is now ready to
dispense beverages.
Now empty the milk, i.e. replace the
milk container with the empty cleaning
container (into which you have placed
one combination cleaning tablet "COMBI-Tabs" or the content of a AMC powder bag). Leave the milk cooler door
open.
Insert the cleaning
container
Please confirm (
SH
)
5.Now press the Shift/Stop button [ ]
on the control panel.
The following message appears during
the rinse operation ...
8.When the cleaning process has
finished, the following message
appears ...
c5
12:10 14.06.2004
Take the cleaning container out of the
installed EF milk cooler.
The c5 coffee maker is switched off.
9.Turn off the tap.
5.3.3 Switching the cw cup
warmer on and off
The cw cup warmer is switched on and off
via the illuminated toggle switch.
Rinsing
The cover of the filling chute folds
open. Now insert the other combination
cleaning tablet "COMBI-Tabs" in the
filling chute.
Put cleaning agent in
Please confirm (
SH
)
6.Now press the Shift/Stop button [ ]
on the control panel.
7.The following message appears ...
Cleaning
NOTE
•The cw cup warmer does
not have a "standby" mode.
It is always switched to full
heat output.
As well as the nine pre-programmed beverages, which can be dispensed using the beverage
selection buttons, it is also possible to dispense
a tenth beverage.
This tenth product is assigned for the purposes
of beverage dispensing to one overriding product from the range of beverage selection buttons.
This tenth product has to be in powder form and
is inserted into the filling chute using the measuring spoon.
CAUTION
"Powder form" is understood to
•
mean coffee ground from coffee beans. Different forms of
coffee or other powder products than coffee must not be
used.
(For an overview see also section
«5.4.1.1 General sequence, 5 - 9».)
The steam is used to heat up cold and preheated drinks.
The steam tap [ ] can be rotated up to
90° max.
Operational status of steam tap:
- Steam tap closed [ ]
- Steam tap open to the maximum
possible [ ]
4.Rotate the steam outlet forwards and
dip it into the drink that is to be heated.
With larger receptacles, moved the
steam outlet together with the receptacles towards the c5 coffee maker and
then place the receptacle on the drip
grille.
5.Rotate steam tap [ ] downwards in
a controlled way and keep it in this position until the drink has reached the
desired temperature.
If necessary, move the receptacle upwards and sideways during the heating
operation.
6.Once the heating operation has finished, rotate the steam tap [ ] right
back into its normal position.
7.Pull receptacle forwards and put aside.
8.Wipe steam outlet clean with a moist
cloth.
E
1.Rotate hot water outlet to the vertical
position.
2.Rotate steam tap [ ] slightly down-
wards so as to allow the condensed
water that is still in the steam outlet to
run off into the drip tray.
Keep the steam tap [ ] rotated until
only steam comes out of the nozzle.
3.Rotate the steam tap [ ] until it is
right back in position.
9.Rotate hot water outlet to the vertical
position.
10. Rotate steam tap [ ] slightly down-
wards so as to allow the residual fluid
that is still in the steam outlet to run off
into the drip tray.
•Be careful when touching
the hot steam outlet. Observe distance between end
of steam nozzle and surface
of liquid.
NOTE
•The milk used should be
cool so as to comply with the
hygiene regulations.
1.Align steam outlet vertically.
2.Rotate steam tap [ ] slightly down-
wards so as to allow the condensed
water that is still in the steam outlet to
run off into the drip tray.
3.Rotate steam outlet forwards and dip
the end of the steam nozzle into the
drink to be frothed right down to the
bottom of the receptacle.
4.Rotate the steam tap [ ] down-
wards in a controlled way.
At the same time lower the receptacle
so that the end of the steam nozzle is
just above the surface of the liquid.
During the frothing operation, watch
the formation of froth and continually
adjust the distance between the "end of
the steam nozzle and the surface of the
liquid" (this will differ according to the
physical properties of the steam nozzle).
Steam can be used to froth milk.
The steam tap [ ] can be rotated up to
90°.
Operational status of steam tap:
- Steam tap closed [ ]
- Steam tap open to the maximum
possible [ ]
5.When the desired degree of froth has
been achieved, rotate the steam tap
[ ] back into its normal position
(closed) to terminate the operation.
6.Pull receptacle forwards and put aside.
7.Wipe steam outlet clean with a moist
cloth.
8.Align steam outlet vertically.
9.Rotate steam tap [ ] slightly down-
wards so as to allow the residual fluid
that is still in the steam outlet to run off
into the drip tray.
The fresh water canister (20 litres) must be
refilled at least once a day with cold, thoroughly hygienic mains water.
NOTE
•Never refill completely de-
calcified fresh water.
•Always take care to correct-
ly connect the rapid action
coupling of the water line
that runs between the fresh
water canister and the c5
coffee maker.
•Fresh water pipe must not
have any kinks in it.
1.If the option "Waste water container
level monitoring" option has been selected, the following message will appear when the canister is full ...
Select beverage
Waste water full
NOTE
•It will not be possible to dis-
pense any further beverages using the c5 coffee
maker until the waste water
canister has been emptied.
2.Empty the waste water canister immediately. The following message appears ...
E
5.5.2 Emptying the waste water
canister
The waste water canister (10 litres) must
be emptied and thoroughly rinsed at least
once a day.
NOTE
•Always take care to ensure
that the waste water hose is
pushed down through the
hole in the cap of the waste
water canister to a sufficient
depth.
•If the option "Waste water
container level monitoring"
was selected during installation, take care to ensure that
the waste water hose fits
snugly and sufficiently far on
the connection pipe.
The bean hoppers are monitored as regards coffee bean content. If a bean hopper becomes empty, this is displayed for
the relevant bean hopper during the dispensing of a beverage.
NOTE
•The description which fol-
lows applies by analogy to
the bean hopper 2.
In the example below, bean hopper 1 is
empty. The associated reference product is "Coffee cream*".
1.Beverage selection key Coffee cream
/ Coffee Special [ ] has been
In the example below, bean hopper 1
is empty. The associated reference
product is "Coffee cream*".
The Shift/Stop button was pressed by
mistake.
1.Beverage selection key Coffee cream
/ Coffee Special [ ] has been
pressed once.
The following message appears ...
1 Coffee cream*
Bean hopper 1 empty
2.The Shift/Stop button [ ] was
pressed by mistake.
3.The following message appears ...
4.Pour coffee beans into bean hopper 1
up to about 2 cm below the bean hopper rim.
The position of bean hopper 1 is visible
on the inside of the bean hopper cover.
5.Insert "user" / "manager" key card. The
following message appears ...
Fault confirmed
6.Remove "user" / "manager" key card.
The following message appears ...
Select beverage
E
Select beverage
Bean hopper 1 empty
According to the illuminated product
fields, only the beverages served by
bean hopper 2 and also pure milk beverages are available for selection using
the relevant beverage selection buttons.
As before, there are no restrictions on
the drawing of hot water and steam.
According to the illuminated product
fields, all the products are now available for selection via the associated
beverage selection buttons.
The description of the procedure below applies to both the installed EF milk cooler
and the external FC milk cooler.
The installed EF milk cooler can option-
ally be fitted with a milk level monitoring
system.
NOTE
The milk container for the in-
•
stalled EF milk cooler holds approx. six litres of milk.
•If the installed EF milk cooler is
fitted with milk level monitoring, then this will be activated
when the milk supply in the
milk container has dropped to
about 1 litre or when the milk
container is not in the installed
EF milk cooler.
•When replenishing the milk
supply, always cover the lip
seals of the milk cooler door of
the installed EF milk cooler.
•The milk used to replenish
the milk container must be
pre-cooled, i.e. it must not be
any hotter than 1 - 5 °C. If
hotter milk is used, the milk
will overheat when "milky
coffee" beverages are dispensed, insufficient froth
will be created and it will not
be possible to comply with
the hygiene regulations.
CAUTION
•If the milk container is emp-
ty:
the addition of steam instead of milk to beverages
can result in splashing of hot
liquid, causing scalds.
•Replenish the milk supply
immediately.
1.The following message indicates that
there is either no milk or insufficient
milk or else that the milk container itself
is not inside the installed EF milk
cooler ...
Select beverage
Refill milk
2.Replenish milk supply. This will result
in the following message ...
Select beverage
3.Pull beverage outlet right down.
4.Open control panel cover and press the
[ V ] button.
•If the milk container is empty
when the machine comes to
dispense beverages that include milk, the c5 coffee maker
will dispense steam instead of
milk.
The c5 coffee maker is designed for a maximum of 100,000 cups per year.
E
The built-in safety mechanisms (relieve pressure valves) must be checked once
a year to ensure that they are working properly. We recommend that this check
is carried out during an (A) service of the whole system.
- "A" service
An "A" service of the whole system is required every 50,000 cups or no later than
one year since the last "A" service.
The following display message indicates the need for maintenance:
Select beverage
Maintenance Coffee
Contact Customer Support.
- "B" service
If the coffee maker has a milk system (EF or FC), than a "B" service of the milk
system is required every 15.000 milk or coffee-plus-milk beverages (e.g. hot milk,
cappuccino, latte macciato etc.). The following display messages indicate the
need for maintenance:
Select beverage
Maintenance Milk
Contact Customer Support.
6.2 Cleaning
6.2.1 Cleaning work
CAUTION
•Only use non-corrosive, non-abrasive household cleaners.
•Only use non-abrasive cloths.
•Do not use any of the normal (rapid) decalcifying agents.
•Only use combination cleaning tablets "COMBI-Tabs" for cleaning proce-
6.2.2.2Installed EF milk cooler / external FC milk cooler
NOTE
•Once a week, the AMC
powder bag must be placed in the cleaning container instead of a combination cleaning "COMBITabs".
•The use of AMC powder
prevents the accumulation
of milk scale and residues in
the milk system.
•Together with the daily alkali
cleaning (combination cleaning "COMBI-Tabs") the
acid cleaner (AMC powder)
ensures the optimum hygienic condition of the milk system.
-Only insert one combination cleaning tablet "COMBI-Tabs", article no.
2900018 or the content of one AMC
powder bag, article no. 2904013 in
the empty cleaning container and replace the milk container with the cleaning container (place both the milk
intake lines in the cleaning container).
-The cleaning container is filled and
then rinsed six times (cleaning container emptied).
-Bring the c5 coffee maker up to
operating temperature.
-Replace the empty cleaning container
with the full milk container.
-Ready to dispense beverages.
Detailed sequence of operations in the
cleaning procedure:
1.Initial situation with the following dis-
play ...
E
Brief description of the cleaning procedure,
following which the coffee maker remains
switched on:
Duration of the cleaning procedure:
approx. 17.5 min.
-Insert / remove "user" / "manager" key
card.
-Choose the option whereby the c5 coffee maker does not switch off after the
cleaning procedure.
-Specify that the c5 coffee maker is not
to be cleaned.
Place one combination cleaning tablet
"COMBI-Tabs" or the content of one
AMC powder bag in the empty cleaning receptacle. Replace milk container
with cleaning receptacle (place both
milk intake lines in the cleaning container). Leave the milk cooler door
open.
Please confirm (
SH
)
6.Shift/Stop button [ ]
Cleaning milk
The cleaning container is filled and
then rinsed six times (cleaning container emptied).
6.3 Maintenance log
The service technician from Customer Support maintains the maintenance log for the
installation and subsequent maintenance
work.
For this purpose he enters the necessary
data into the table cells in chapter «12 "Service Technician" maintenance log, 12 - 1».
7.Once the cleaning operation is over,
the following message will appear...
TURN ON
prog. 86°C act. 80°C
Refill milk
Please confirm (
SH
)
8.Replace cleaning container with full
milk container. Close milk cooler door.
During operation, the control system monitors the operating status continually. Faults
are displayed on the liquid crystal display.
In case of malfunction s, the user / operator
can intervene in accordance with the procedures described in this chapter and attempt to troubleshoot the problem.
Brief description of troubleshooting process:
-Analyse message on the liquid crystal
display. The possibilities are as follows:
text message
text message plus diagnosis point
(DP) display
-First of all insert / remove the "user" /
"manager" key card. If this clears the
malfunction, then the c5 coffee maker
will be once more ready to dispense
beverages. Otherwise, see below.
-To troubleshoot the problem, proceed
as described in sections «7.2.1 Textual
error messages, 7 - 2» and «7.2.2 Error
messages displayed via diagnosis
points (DP), 7 - 6».
-Insert / remove "user" / "manager" key
card a second time.
-If this clears the malfunction, then the
c5 coffee maker will be once more
ready to dispense beverages. If not,
the malfunction will not clear itself, and
"disconnect from the power supply /
connect to the power supply" is not
possible. If the malfunction is still unresolved, then Customer Support must
be contacted.
Detailed sequence of stages involved in
troubleshooting - example initial situation:
Too much coffee powder was placed in
the filling chute following selection of
"Decaffeinated".
1.The normal beverage selection "Decaf-
feinated" was made in the "Coffee
cream" quantity.
2.Three heaped measuring spoons of
coffee powder were put in the filling
chute.
The following message appears ...
Select beverage
Error coffee partDP 16
3.Insert "user" / "manager" key card.
The following message appears ...
Fault confirmed
4.Remove "user" / "manager" key card.
The following message appears ...
c5
13:00 22.06.2004
5.Insert "user" key card.
The following message appears ...
TURN ON
Text
6.This message now appears ...
Select beverage
7.The fault has been cleared and the
c5 coffee maker is ready to dispense
beverages.
8.1 Taking out of service
for a limited time /
taking out of service
for good
Both when the coffee maker is taken out of
service for a limited (but prolonged) period
and also when it is taken out of service for
good, the "c5 coffee maker / installed EF
milk cooler / external FC milk cooler" and
the cw cup warmer must be disconnected
from the mains power supply.
All raw materials which are used to prepare
beverages must be removed from the c5
coffee maker, the installed EF milk cooler
and the external FC milk cooler.
8.2 Storage for a limited
period / permanent
storage
E
If the "c5 coffee maker / installed EF milk
cooler / external FC milk cooler" and the cw
cup warmer are to be stored either for a limited period or permanently, it is essential
that they are taken out of service correctly see section 8.1.
When storing the equipment, the requirements specified in section «1.3.6 Environmental conditions, 1 - 9» must be
observed.
All the components must be cleaned thoroughly (see also sections «5.3.2 Switching
off the c5 coffee maker, 5 - 6» and «6.2.2
Cleaning procedure, 6 - 4»).
If the equipment is to be out of service for
an extended period, to avoid (frost) damage, it should be expertly drained by Customer Support.
We guarantee the trouble-free function of this machine for 12 months or a maximum 100'000 beverage dispensions. The start of the guarantee period
is the day of installation.
During the guarantee period any defects, which can
be traced back to material faults, defective workmanship or faulty construction, will be rectified free
by us or by a company authorized by us. The precondition here is the proper use and correct handling of the machine according to the relevant
descriptions in this operating manual.
Accordingly we will not accept any liability for the following cases:
-Faults caused by contamination as a result
of improper cleaning (e.g. blocked valves or
mixer)
-Faults due to limescale build-up or other de-
posits when operated with water softening
equipment (e.g. boiler or water pumps)
-Faults due to excess electrical voltages
(e.g. burned PCBs)
We will accept no liability for damage to all devices
arising from poor maintenance and care by the customer.
We will accept no liability for defects and faults in
our equipment, which can be traced back to inexpert
repairs or the installation of spare parts which do not
correspond with the original versions.
Normal wear of all parts, which are subject to natural
wear, is excluded from the guarantee.
This includes:
-Seals
-Filters
-Complete piston spray
-Complete piston plunger
-Paint coatings
-Grinding discs
-Hoses for the peristaltic pump
To validate the guarantee claim the defective part
must be returned to the manufacturer. After inspecting the returned part the manufacturer reserves the
right to reject a guarantee claim if one of the conditions referred to above exists.
The acceptance of a guarantee claim for damage
due to a fault is only possible following the written
report of the manufacturer.
Quality settings, which were not carried out on the
basis of the fault, are excluded from the guarantee.
Any work carried out during the guarantee period
will not extend its term.
Consumables, spare parts, ordering
procedure
This normally affects service technicians, third-party
customers or resellers:
To avoid misunderstandings when ordering consumable materials or spare parts, we request that
you always provide the following data with your order:
Device identification according to the type
plate.
Description and article number of the consum-
able material or spare part.
Quantity of the required consumable materials
or spare parts.
Device-specific consumable materials or spare
parts must only be procured from the customer service location in the respective country.
Only device-specific spare parts made by the manufacturer are to be used.
The manufacturer rejects any liability for the situation in which it is found that non device-specific
spare parts have been installed in the respective
machine.
MELI TTA S yst em Ser vice
GmbH & Co. KG
Zechenstrasse 60
32429 Minden-Dützen
Fon 0049-571 / 50 49-0
Fax 0049-571 / 50 49-233
B
MELITTA System Service Benelux
Bijkantoor MELITTA Syst. Service
Brandstraat, 8
9160 Lokeren
Fon 0032-9 / 331 52 30
Fax 0032-9 / 331 52 35
DKN
aromateknik a/s
Industrivej 44
4000 Roskilde
Fon 0045-46 / 75 33 66
Fax 0045-46 / 75 38 10
E
Tecnimel Hosteleria, S.L.
Avda. Esparteros, 15
Pol. S. J. de Valderas Sanahuja
28918 Leganés (Madrid)
Fon 0034-91 / 644 81 30
Fax 0034-91 / 644 81 31
F
MELITTA System Service
France SA
16 Rue P.H. Spaak
Saint Thibault des Vignes
77462 LAGNY sur Marne Cedex
Fon 0033-1 / 6430 32 95
Fax 0031-1 / 6430 33 40
KR
Edward Keller (Korea) Ltd.
3F. Nasan Bldg. 1024
Daechi-dong
Kangnam-gu
Seoul 135-173
Fon 0082-2 / 2192-9541
Fax 0082-2 / 2192-9590
S
aromateknik A/S
Radiovägen 2
Box 662
13526 Tyresö
Fon 0046-8 / 7 98 77 88
Fax 0046-8 / 7 98 90 18
FIN
Hackman
Metos Oy AB
Ahjonkaarre
04220 Kerava
Fon 00358-204 / 39 13
Fax 00358-204 / 39 44 33
NL
MELLITA
System Service Benelux BV
Industriestraat 6
3371 XD HARDINXVELD
GIE SSEN DAM
Fon 0031-18 467 / 16 60
Fax 0031-18 461 / 04 14
TH
Great Earth International Co., Ltd.
5th Floor, M Thai Tower,
All Seas ons Pl ace
87 Wireless Road, Patumwan
Bangkok 10330
Fon 0066-2 / 654-1118
Fax 0066-2 / 654-1119
GB
M.S.S. (UK) Limited
21 Grove Park
White Waltham
Maidenhead Berkshire
SL6 3LW
Fon 0044-1628 / 82 98 88
Fax 0044-1628 / 82 51 11
RC
Edward Keller
21/F Southmark
11 Yip Hing St.
Wong Chuk Hang
Hongkong / China
Fon 00852 / 28 95-96 20
Fax 00852 / 28 95-00 39
USA
Michaelo Espresso, Inc.
3801 Stone Way N.
Seattle, WA 98 103
Fon 001-206 / 548-9000
Fax 001-206 / 695-4951
J
MELITTA Japan Ltd.
9F abc Kaikan
2-6-3, Shiba-koen, Minato-ku
Tokyo 105-0011 Japan
Fon 0081-3 / 5470-2770
Fax 0081-3 / 5470-2774
RUS
MELITTA Russland
Sofiskaya 14 of. 805
192236 St. Petersburg
Fon 007-812 / 3 26 65 56
Fax 007-812 / 3 26 65 57
TW
JAS Corporation
B1, No. 17, Lane 28
Sec. 1, Huan Shan Rd.,
Nei Hu Area
Taipei
Fon 00886-2 / 2727-0630
Fax 00886-2 / 2727-0640