The names, logos, emblems,
slogans, vehicle model names,
and vehicle body designs appearing
in this manual including, but not
limited to, GM, the GM logo,
CADILLAC, the CADILLAC Crest
and Wreath, ESCALADE, and EXT
are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.
Litho in U.S.A.
Part No. 25965921 A First Printing
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase
or due to changes subsequent to
the printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name “General
Motors of Canada Limited” for
Cadillac Motor Division wherever
it appears in this manual.
Keep this manual in the vehicle for
quick reference.
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438
de langue française
www.helminc.com
Blackplate(4,1)
CadillacEscaladeEXTOwnerManual-2011
ivIntroduction
Using this Manual
To quickly locate information
about the vehicle, use the Index in
the back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Danger indicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning or Caution indicates a
hazard that could result in injury or
death.
WARNING
{
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or “Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M : This symbol is shown
when you need to see your owner
manual for additional instructions or
information.
* : This symbol is shown when
you need to see a service manual
for additional instructions or
information.
Blackplate(5,1)
CadillacEscaladeEXTOwnerManual-2011
Introductionv
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
Transmission on page 9‑38 and
Tow/Haul Mode on page 9‑42.
F.Clock on page 5‑7.
G. AM-FM Radio on page 7‑9.
H. Exterior Lamp Controls on
page 6‑1.
I.Dome Lamp Override. See
Dome Lamps on page 6‑9.
J.Data Link Connector (DLC).
See Malfunction Indicator Lampon page 5‑15.
K. Cruise Control on page 9‑49.
L. Steering Wheel Adjustment on
page 5‑2.
M. Horn on page 5‑4.
N. Steering Wheel Controls on
page 5‑2.
O. Driver Information Center (DIC)
Buttons. See Driver InformationCenter (DIC) on page 5‑23.
P. Pedal Adjust Button. See
Adjustable Throttle and Brake
Pedal on page 9‑30.
Power Running Boards Disable
Button (If Equipped). See
Power Assist Steps on
page 2‑15.
Q. Dual Automatic Climate Control
System on page 8‑1.
Heated and Ventilated Front
Seats on page 3‑7
(If Equipped).
R. StabiliTrak
®
System on
page 9‑45.
Ultrasonic Parking Assist on
page 9‑52.
S. Glove Box on page 4‑1.
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CadillacEscaladeEXTOwnerManual-2011
1-4In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner manual.
Remote Keyless Entry
(RKE) System
The RKE transmitter is used to
remotely lock and unlock the doors
from up to 60 m (195 ft) away from
the vehicle.
Press K to unlock the driver door.
K again within three seconds
Press
to unlock all remaining doors,
including the tailgate.
Press
Q to lock all doors, including
the tailgate.
Lock and unlock feedback can be
personalized. See VehiclePersonalization on page 5‑35.
L and release to locate the
Press
vehicle.
L and hold for
Press
three seconds to sound the panic
alarm.
L again to cancel the panic
Press
alarm.
See Keys on page 2‑2 and Remote
Keyless Entry (RKE) System
Operation on page 2‑3.
Remote Vehicle Start
With this feature the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Aim the RKE transmitter at the
vehicle.
2. Press
3. Immediately after completing
Q.
Step 2, press and hold
the turn signal lamps flash.
/ until
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CadillacEscaladeEXTOwnerManual-2011
In Brief1-5
When the vehicle starts, the parking
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system may come on.
The engine will continue to run for
10 minutes. Repeat the steps for a
10-minute time extension. Remote
start can be extended only once.
Canceling a Remote Start
To cancel a remote start:
.
Aim the RKE transmitter at
the vehicle and press and
hold
/ until the parking lamps
turn off.
.
Turn on the hazard warning
flashers.
.
Turn the ignition on and then
back off.
See Remote Vehicle Start onpage 2‑5.
Door Locks
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter or
the key in the driver door. From
inside, use the power door locks or
the manual door locks. To lock or
unlock the door with the manual
locks, push down or pull up on the
manual lock knob.
Power Door Locks
If available, these switches are on
the front doors.
K : Press to unlock the doors.Q : Press to lock the doors.
See Door Locks on page 2‑7.
Midgate
This vehicle is equipped with a
Midgate and a removable rear glass
panel. The Midgate allows you to
extend the length of the vehicle's
cargo area.
For more information see Midgateon page 2‑9.
®
®
Tailgate
Use the Remote Keyless
Entry (RKE) transmitter or power
door lock switch to lock and unlock
the tailgate.
Open the tailgate by lifting up on its
handle while pulling the tailgate
toward you.
To close the tailgate, push it firmly
upward until it latches. Push and
pull on the tailgate to be sure it is
latched securely.
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1-6In Brief
Tailgate Removal
The tailgate is not to be removed.
This may cause damage to the
electrical connector resulting in a
loss of lock/unlock and rear vision
camera function.
See Tailgate on page 2‑15.
Windows
Press the switch to lower the
window. Pull the switch up to
raise it.
For more information, see:
.
Windows on page 2‑22.
.
Power Windows on page 2‑22.
Seat Adjustment
.
Raise or lower the front or rear
part of the seat cushion by
moving the front or rear of the
control up or down.
.
Raise or lower the entire seat by
moving the entire control up
or down.
See Power Seat Adjustment onpage 3‑3 for more information.
The power window switches are
located on the driver door. In
addition, each passenger door has
a switch for its own window.
To adjust the seat:
.
Move the seat forward or
rearward by sliding the
control forward or rearward.
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In Brief1-7
Lumbar Adjustment
To adjust the lumbar support:
.
To increase or decrease lumbar
support, press and hold the front
or rear of the control.
.
To raise or lower the height of
the support, press and hold the
top or bottom of the control.
See Lumbar Adjustment onpage 3‑5 for more information.
Reclining Seatbacks
To recline the seatback:
.
Tilt the top of the control
rearward to recline.
.
Tilt the top of the control forward
to raise.
See Reclining Seatbacks onpage 3‑6 for more information.
Memory Features
The controls on the driver door are
used to program and recall memory
settings for the driver seat, outside
mirrors, power steering column, and
the adjustable throttle and brake
pedals.
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CadillacEscaladeEXTOwnerManual-2011
1-8In Brief
Storing Memory Positions
To save into memory:
1. Adjust the driver seat, including
the seatback recliner and
lumbar, both outside mirrors,
power steering column, and the
throttle and brake pedals.
See Power Mirrors on page 2‑19
and Adjustable Throttle andBrake Pedal on page 9‑30 for
more information.
Not all mirrors and adjustable
throttles and brake pedals will
have the ability to save and
recall their positions.
2. Press and hold “1” until
two beeps sound.
3. Repeat for a second driver
position using “2.”
To recall, press and release “1”
or “2.” The vehicle must be in
P (Park). A single beep will sound.
The seat, outside mirrors, steering
column, and adjustable throttle and
brake pedals will move to the
positions previously stored for the
identified driver.
See “Memory Features” under
Power Seat Adjustment on page 3‑3
and Vehicle Personalization on
page 5‑35 for more information.
Easy Exit Positions
This feature can move the driver
seat rearward and the power
steering column up and forward to
allow extra room to exit the vehicle.
B : Press to recall the easy exit
positions. The vehicle must be in
P (Park).
See “Memory Features” under
Power Seat Adjustment on page 3‑3
and Vehicle Personalization on
page 5‑35 for more information.
Second Row Seats
The rear seatbacks can be folded to
provide more cargo space and
access to the midgate.
For detailed instructions see RearSeats on page 3‑8.
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In Brief1-9
Heated and Ventilated
Seats
The buttons are on the climate
control panel.
{ : Press to cool the entire seat.+ : Press to heat the
seatback only.
z : Press to heat the seat and
seatback.
Repeatedly press and release the
desired button to cycle through the
temperature settings.
See Heated and Ventilated Seats onpage 1‑9.
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the
head restraint height in the proper
position.
For more information see Head
Restraints on page 3‑2 and Power
Seat Adjustment on page 3‑3.
Safety Belts
Refer to the following sections for
important information on how to use
safety belts properly.
.
Safety Belts on page 3‑10.
.
How to Wear Safety Belts
Properly on page 3‑13.
.
Lap-Shoulder Belt on page 3‑19.
.
Lower Anchors and Tethers for
Children (LATCH System) on
page 3‑48.
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1-10In Brief
Sensing System for
Passenger Airbag
The passenger sensing system,
if equipped, will turn off the right
front passenger frontal airbag
under certain conditions. The driver
airbags, seat‐mounted side impact
airbags and roof‐rail airbags are not
affected by this.
If the vehicle has one of the
indicators pictured in the following
illustrations, then the vehicle has a
passenger sensing system for the
right front passenger position.
The passenger airbag status
indicator, if equipped, will be visible
on the overhead console when the
vehicle is started.
United States
Canada and Mexico
See Passenger Sensing System on
page 3‑32 for important information.
Mirror Adjustment
Exterior Mirrors
Vehicles with outside power mirrors
and foldaway mirrors have controls
on the driver door.
1. Press (A) or (B) to select the
driver or passenger side mirror.
2. Press one of the four arrows on
the control pad to adjust the
mirror.
3. Press the opposite side to get
the control pad to a neutral
position.
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In Brief1-11
Power Foldaway Mirrors
To fold the mirrors:
1. Press (C) to fold the mirrors out
to the driving position.
2. Press (D) to fold the mirrors in to
the folded position.
See Power Mirrors on page 2‑19.
Interior Mirror
The automatic dimming rearview
mirror reduces the glare of lights
from behind the vehicle. The
dimming feature comes on and the
indicator light illuminates each time
the vehicle is started.
O : Press to turn the dimming
feature on or off.
See Automatic Dimming RearviewMirror on page 2‑21 for more
information.
Steering Wheel
Adjustment
The power tilt wheel control is
located on the left side of the
steering column.
Push the control up or down to tilt
the steering wheel up or down.
To set the memory position, see
“Memory Features” in Power Seat
Adjustment on page 3‑3.
Throttle and Brake Pedal
Adjustment
The vehicle has adjustable throttle
and brake pedals that allow you to
change their positions.
The switch used to adjust the
pedals is located on the center
console below the climate control
system.
Press the right and left arrows to
move the pedals either closer or
further from your body.
Adjustable Throttle and Brake Pedal
on page 9‑30.
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CadillacEscaladeEXTOwnerManual-2011
1-12In Brief
Interior Lighting
Dome Lamps
The dome lamps are located in the
overhead console.
They come on when any door is
opened and turn off after all the
doors are closed.
Turn the instrument panel
brightness knob located below
the dome lamp override button,
clockwise to the farthest position to
manually turn on the dome lamps.
The dome lamps remain on until the
knob is turned counterclockwise.
Dome Lamp Override
The dome lamp override button is
located next to the exterior lamps
control.
k : Press the button in and the
dome lamps remain off when a door
is opened. Press the button again to
return it to the extended position so
that the dome lamps come on when
a door is opened.
Reading Lamps
For vehicles with reading lamps in
the overhead console, press the
button located next to the lamp to
turn it on or off.
The vehicle may also have reading
lamps in other locations. The lamps
cannot be adjusted.
For more information about interior
lamps, see:
.
Dome Lamps on page 6‑9.
.
Reading Lamps on page 6‑9.
.
Instrument Panel Illumination
Control on page 6‑8.
Exterior Lighting
The exterior lamps control is located
on the instrument panel to the left of
the steering wheel.
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In Brief1-13
P : Turns off the automatic
headlamps and Daytime Running
Lamps (DRL). Turning the headlamp
control to the off position again will
turn the automatic headlamps and
DRL back on.
For vehicles first sold in Canada,
the off position only works when the
vehicle is shifted into the P (Park)
position.
AUTO: Automatically turns on the
headlamps at normal brightness,
along with the parking lamps,
instrument panel lights, license
plate lamps, and taillamps.
;: Turns on the parking lamps,
along with the instrument panel
lights, license plate lamps, and
taillamps.
2: Turns on the headlamps,
parking lamps, instrument panel
lights, license plate lamps, and
taillamps.
For more information, see:
.
Exterior Lamp Controls on
page 6‑1.
.
Daytime Running Lamps (DRL)
on page 6‑6.
.
Fog Lamps on page 6‑8.
Windshield Wiper/Washer
This lever is located on the left side
of the steering column.
8 : For a single wiping cycle, turn
the band to mist. Hold it there until
the wipers start, then release. For
more wipes, hold the band on mist
longer.
6 : The wiper speed can be set for a
long or short delay between wipes.
Turn the band up or down for a
shorter or longer delay time.
6 : Slow wipes.
1 : Fast wipes.
9 : Turns the wipers off.
L : Push the paddle at the top of
the lever, to spray washer fluid on
the windshield.
See Windshield Wiper/Washer onpage 5‑5.
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1-14In Brief
Climate Controls
The heating, cooling, and ventilation in the vehicle can be controlled with
this system.
Climate Control with Heated and Cooled Seats shown
A. Driver and Passenger
Temperature Controls
B. AUTO (Auto Operation)
C. Air Recirculation
D. Air Conditioning
E. Heated and Cooled Seats
F. Fan Control
G. Defrost
H. Rear Window Defogger
I.Air Delivery Mode Control
See Dual Automatic Climate ControlSystem on page 8‑1.
Transmission
Driver Shift Control (DSC)
The DSC switch is located on the
shift lever. To enable the DSC
feature, move the column shift lever
to the M (Manual) position. The
Driver Information Center (DIC)
display will show the message
MANUAL SHIFT on the first line
and the current gear will be
displayed on the second line.
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CadillacEscaladeEXTOwnerManual-2011
In Brief1-15
This is the highest attainable
range with all lower gears
accessible. As an example,
when 5 (Fifth) gear is selected,
1 (First) through 5 (Fifth) gears
are available.
Press the plus/minus buttons,
located on the steering column shift
lever, to select the desired range of
gears for current driving conditions.
See Manual Mode on page 9‑41.
While using DSC, cruise control and
the tow/haul mode can be used.
Grade Braking is not available when
DSC is active. See Tow/Haul Modeon page 9‑42.
Vehicle Features
Radio(s)
This vehicle's radio is part of the
navigation system. See AM-FMRadio on page 7‑9 later in this
manual.
Satellite Radio
XM is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. XM satellite radio has
a wide variety of programming
and commercial-free music,
coast-to-coast, and in digital-quality
sound.
A fee is required to receive the XM
service.
For more information, refer to:
.
www.xmradio.com or call
1-800-929-2100 (U.S.)
.
www.xmradio.ca or call
1-877-438-9677 (Canada)
Also, see Satellite Radio onpage 7‑15.
Portable Audio Devices
This vehicle has an auxiliary input,
located on the audio faceplate,
and a USB port located on the
instrument panel or in the center
console. External devices such
as iPod
MP3 players, CD changers,
USB storage device, etc. can be
connected to the auxiliary port using
a 3.5 mm (1/8 in) input jack or the
USB port depending on the audio
system.
See Auxiliary Devices on page 7‑29
for further information.
®
, laptop computers,
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CadillacEscaladeEXTOwnerManual-2011
1-16In Brief
Bluetooth
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth‐enabled cell phone to
make and receive hands-free calls
using the vehicle’s audio system
and controls.
The Bluetooth‐enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
visit www.gm.com/bluetooth.
For more information, see Bluetoothon page 7‑83.
®
Steering Wheel Controls
If available, some audio controls
can be adjusted at the steering
wheel.
w / c x : Press to change
favorite radio stations, select tracks
on a CD/DVD, or to navigate tracks
or folders on an iPod or USB
device.
b g : Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
®
OnStar
if equipped.
+
decrease volume.
or Bluetooth systems,
e − e : Press to increase or
c x : Press to reject an
incoming call, or to end a call.
SRCE: Press to switch between
the radio and CD, and for equipped
vehicles, the DVD, front auxiliary,
and rear auxiliary.
¨ : Press to seek the next radio
station, the next track or chapter
while sourced to the CD or DVD
slot, or to select tracks and folders
on an iPod or USB device.
For more information, see SteeringWheel Controls on page 5‑2.
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Cruise Control
Cruise Control Shown With
Heated Steering Wheel Button (If
Equipped)
The cruise control buttons are
located on left side of the steering
wheel.
I : Press to turn the system on
or off. The indicator light is on when
cruise control is on and turns off
when cruise control is off.
+ RES : Press briefly to make the
vehicle resume to a previously
set speed, or press and hold to
accelerate.
SET − : Press to set the speed and
activate cruise control or make the
vehicle decelerate.
[ : Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control on page 9‑49.
Navigation System
The vehicle's navigation system
provides detailed maps of most
major freeways and roads
throughout the United States
and Canada. After a destination
has been set, the system provides
turn-by-turn instructions for reaching
the destination. In addition, the
system can help locate a variety of
points of interest (POI), such as
banks, airports, restaurants,
and more.
See Destination on page 7‑51
in this manual for more
information.
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1-18In Brief
Driver Information
Center (DIC)
The DIC display is located at the
bottom of the instrument panel
cluster. It shows the status of
many vehicle systems and enables
access to the personalization menu.
The DIC buttons are located on
the instrument panel, next to the
steering wheel.
3 : Press to display the
odometer, trip odometer, fuel range,
average economy, fuel used,
timer, transmission temperature,
instantaneous economy, and
average vehicle speed. The
compass and outside air
temperature will also be shown
in the display. The temperature will
be shown in °C or °F depending on
the units selected.
T : Press to display the oil life,
units, tire pressure readings for
vehicles with the Tire Pressure
Monitor System (TPMS), compass
zone setting, and compass
recalibration.
U : Press to customize the feature
settings on the vehicle. See VehiclePersonalization on page 5‑35 for
more information.
V : Press to set or reset certain
functions and to turn off or
acknowledge messages on the DIC.
For more information, see Driver
Information Center (DIC) on
page 5‑23.
Vehicle Customization
Some vehicle features can be
programmed by using the DIC
buttons next to the steering wheel.
These features include:
.
Language
.
Door Lock and Unlock Settings
.
RKE Lock and Unlock Feedback
.
Lighting
.
Chime Volume
.
Memory Features
.
Digital Speedometer Display
See Vehicle Personalization onpage 5‑35.
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Rear Vision
Camera (RVC)
If available, the rear vision camera
displays a view of the area behind
the vehicle on the navigation
screen when the vehicle is shifted
into R (Reverse). Once shifted
out of R (Reverse), the navigation
screen will go back to the last
screen that had been displayed,
after a delay.
To clean the camera lens, located
under the tailgate handle, rinse it
with water and wipe it with a soft
cloth.
See Rear Vision Camera (RVC) onpage 9‑54.
Ultrasonic Parking Assist
If available, Ultrasonic Rear Parking
Assist (URPA) uses sensors on the
rear bumper to detect objects while
parking the vehicle. URPA comes
on automatically when the shift lever
is moved into R (Reverse) and
operates at speeds less than 8 km/h
(5 mph). URPA uses audio beeps
to provide distance and system
information.
Keep the sensors on the vehicle's
rear bumper clean to ensure proper
operation.
The system can be disabled by
pressing the rear park aid disable
button located next to the radio.
See Ultrasonic Parking Assist onpage 9‑52 for more information.
Power Outlets
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
One accessory power outlet is
located inside the center floor
console. Lift up on the lower latch
located at the front of the console
lid to access the accessory power
outlet.
There may also be an accessory
power outlet located on the rear of
the center floor console above the
cupholder.
The accessory power outlets are
powered, even when the ignition is
in LOCK/OFF. Continuing to use
power outlets while the ignition is in
LOCK/OFF may cause the vehicle's
battery to run down.
See Power Outlets on page 5‑7.
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Universal Remote System
This system provides a way to
replace up to three remote control
transmitters used to activate
devices such as garage door
openers, security systems, and
home automation devices.
Read the instructions completely
before attempting to program the
transmitter. Because of the steps
involved, it may be helpful to
have another person assist with
programming the transmitter.
See Universal Remote System onpage 5‑44.
Performance and
Maintenance
StabiliTrak®System
The vehicle has a traction control
system that limits wheel spin and
the StabiliTrak system that assists
with directional control of the vehicle
in difficult driving conditions. Both
systems turn on automatically every
time the vehicle is started.
.
To turn off traction control, press
and release
panel.
appropriate DIC message
displays. See Ride ControlSystem Messages on page 5‑32.
5 on the instrument
F illuminates and the
.
To turn off both traction control
and StabiliTrak, press and
hold
5 until F illuminates and
the appropriate DIC message
displays. See Ride ControlSystem Messages on page 5‑32.
.
Press and release 5 again to
turn on both systems.
For more information, see
StabiliTrak
®
System on page 9‑45.
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Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle LoadLimits on page 9‑23. The warning
light will remain on until the tire
pressure is corrected.
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor Systemon page 10‑56.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Display OIL LIFE REMAINING
on the DIC.
2. Press and hold the SET/RESET
button on the DIC for more than
five seconds. The oil life will
change to 100%.
See Engine Oil Life System onpage 10‑12.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) onpage 9‑60. For all other vehicles,
use only the unleaded gasoline
described under RecommendedFuel on page 9‑58.
Blackplate(22,1)
CadillacEscaladeEXTOwnerManual-2011
1-22In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.
Avoid fast starts and accelerate
smoothly.
.
Brake gradually and avoid
abrupt stops.
.
Avoid idling the engine for long
periods of time.
.
When road and weather
conditions are appropriate, use
cruise control.
.
Always follow posted speed
limits or drive more slowly when
conditions require.
.
Keep vehicle tires properly
inflated.
.
Combine several trips into a
single trip.
.
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.
Follow recommended scheduled
maintenance.
Roadside Service
U.S. or Canada: 1-800-882-1112
TTY Users (U.S. or Canada):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac,
you are automatically enrolled in
the Roadside Service program
which is available 24 hours a day,
365 days a year to give minor
repair information or make towing
arrangements.
For more information see Roadside
Service (U.S. and Canada) on
page 13‑8 or Roadside Service
(Mexico) on page 13‑10.
Roadside Service and OnStar
(U.S. and Canada)
If you have a current OnStar
subscription, press the
Q button
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Service, and relay your
exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.cadillacownercenter.com
(U.S.) or www.gm.ca (Canada).
Blackplate(23,1)
CadillacEscaladeEXTOwnerManual-2011
In Brief1-23
OnStar
OnStar®uses several innovative
technologies and live advisors to
provide a wide range of safety,
security, navigation, diagnostics,
and calling services.
Automatic Crash Response
In a crash, built in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to see
if you need help.
®
How OnStar Service Works
Q : This blue button connects you
to a specially trained OnStar advisor
to verify your account information
and to answer questions.
] : Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X : Push this button for hands‐free,
voice‐activated calling and to give
voice commands for turn‐by‐turn
navigation.
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn Navigation
and Hands‐Free Calling are
available on most vehicles. Not all
OnStar services are available on
all vehicles. For more information
see the OnStar Owner's Guide or
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada), contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or
TTY 1‐877‐248‐2080, or
press
Q to speak with an
OnStar advisor 24 hours a day,
7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information.
OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired for
that area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly in
remote or enclosed areas, or at all
times.
Blackplate(24,1)
CadillacEscaladeEXTOwnerManual-2011
1-24In Brief
The OnStar system can record and
transmit vehicle information. This
information is automatically sent to
an OnStar call center when
pressed,
airbags or ACR system deploy. This
information usually includes the
vehicle's GPS location and, in
the event of a crash, additional
information regarding the crash that
the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends OnStar
the vehicle's GPS location so they
can provide services where it is
located.
Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
] is pressed, or if the
Q is
The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate. There
are other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at
any particular time or place. Some
examples are damage to important
parts of the vehicle in a crash, hills,
tall buildings, tunnels, weather or
wireless phone network congestion.
See Radio Frequency Statement onpage 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar hands-free calling.
See Steering Wheel Controls onpage 5‑2 for more information.
On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar advisor cannot be heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly.
Press
Q and request a vehicle
diagnostic. If the light appears clear
(no light is appearing), your OnStar
subscription has expired and all
services have been deactivated.
Press
Q to confirm that the OnStar
equipment is active.
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