Cadillac Escalade 2020, Escalade Esv 2020 Owner's Manual

Escalade
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Instruments and Controls . . . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Infotainment System . . . . . . . . . . . . . 156
Climate Controls . . . . . . . . . . . . . . . . . . 157
Driving and Operating . . . . . . . . . . . . 166
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . 338
Technical Data . . . . . . . .. . . . . . . . . . . . 352
Customer Information . . . . . . . . . . . . 356
Reporting Safety Defects . . . . . . . . . 366
OnStar ..... . . . . . . . . . . . . . . . . . . . . . . . . . 370
Connected Services . . . . . . . . . . . . . . . 377
Index . . . . . . . . . . . . . . . . . . . . . . . . 380
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
2 INTRODUCTION

Introduction

The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CADILLAC, the CADILLAC Emblem, and ESCALADE are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada, substitute the name General Motors of Canada Companyfor Cadillac Motor Division wherever it appears in this manual.
This manual describes features that may or may not be on the vehicle because of optional equipment that was not purchased on the vehicle, model variants, country specifications, features/applications that may not be available in your region, or changes subsequent to the printing of this owners manual.
Refer to the purchase documentation relating to your specific vehicle to confirm the features.
Keep this manual in the vehicle for quick reference.
Canadian Vehicle Owners
A French language manual can be obtained from your dealer, at www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse suivante:
Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170 USA
Using this Manual
To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them.
Danger
{
Danger indicates a hazard with a high level of risk which will result in serious injury or death.
Litho in U.S.A. Part No. 84367245 A First Printing
©
2019 General Motors LLC. All Rights Reserved.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Warning
{
Warning indicates a hazard that could result in injury or death.
Caution
Caution indicates a hazard that could result in property or vehicle damage.
A circle with a slash through it is a safety symbol which means Do Not, Do not do this,or Do not let this happen.
the text describing the operation or information relating to a specific component, control, message, gauge, or indicator.
M : Shown when the owners manual
has additional instructions or information.
* : Shown when the service manual
has additional instructions or information.
0 : Shown when there is more
information on another page see page.
Vehicle Symbol Chart
Here are some additional symbols that may be found on the vehicle and what they mean. See the features in this manual for information.
u : Air Conditioning System G : Air Conditioning Refrigerant Oil 9 : Airbag Readiness Light ! : Antilock Brake System (ABS)
Symbols
The vehicle has components and labels that use symbols instead of text. Symbols are shown along with
$ : Brake System Warning Light 9 : Dispose of Used Components
Properly
INTRODUCTION 3
P : Do Not Apply High Pressure
Water
B : Engine Coolant Temperature _ : Flame/Fire Prohibited H : Flammable [ : For ward Collision Alert R : Fuse Block Cover Lock Location + : Fuses j : ISOFIX/LATCH System Child
Restraints
Q : Keep Fuse Block Covers Properly
Installed
| : Lane Change Alert @ : Lane Departure Warning A : Lane Keep Assist
* : Malfunction Indicator Lamp : : Oil Pressure
X : Park Assist
~ : Pedestrian Ahead Indicator
O : Power
7 : Rear Cross Traffic Alert
I : Registered Technician
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4 INTRODUCTION
/ : Remote Vehicle Start
> : Seat Belt Reminders
I : Side Blind Zone Alert
h : Stop/Start
7 : Tire Pressure Monitor
d : Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a : Under Pressure V : Vehicle Ahead Indicator
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Instrument Panel Overview
INTRODUCTION 5
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6 INTRODUCTION
1. Air Vents 0 163.
2. Head-Up Display (HUD) 0 132 (If
Equipped).
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0 152.
Windshield Wiper/Washer 0 105.
Rear Window Wiper/Washer
0 107.
4. Hazard Warning Flashers 0 152.
5. Instrument Cluster 0 115.
6. Shift Lever. See Automatic Transmission 0 191.
Tow/Haul Mode Selector Button. See Tow/Haul Mode 0 195.
Range Selection Mode Buttons (If Equipped). See Manual Mode 0 194.
7. Magnetic Ride Control Button. See Magnetic Ride Control 0 206.
Pedal Adjust Switch (If Equipped). See Adjustable Throttle
and Brake Pedal 0 183.
Traction Control/Electronic Stability Control 0 203.
8. Light Sensor. See Automatic Headlamp System 0 151.
9. Infotainment 0 156.
10. Glove Box Button. See Glove Box
0 100.
Lane Keep Assist (LKA) 0 232 (If
Equipped).
Park Assist Button. See
Assistance Systems for Parking or Backing 0 219.
11. Dual Automatic Climate Control System 0 157.
Instrument Panel Storage 0 100.
12. CD Player. See the infotainment manual.
13. ENGINE START/STOP Button. See Ignition Positions 0 184.
14. Steering Wheel Controls 0 105.
Driver Information Center (DIC) Controls. See Driver Information Center (DIC) 0 130.
15. Horn 0 105.
16. Steering Wheel Adjustment 0 105.
17. Hood Release. See Hood 0 258.
18. Cruise Control 0 207 (If
Equipped).
Adaptive Cruise Control 0 210 (If Equipped).
Forward Collision Alert (FCA) System 0 226 (If Equipped).
Heated Steering Wheel 0 105 (If
Equipped).
Phone Button. See the infotainment manual.
19. Automatic Transfer Case Knob (If
Equipped). See Four-Wheel Drive 0 196.
20. Data Link Connector (DLC) (Out
of View). See Malfunction
Indicator Lamp (Check Engine Light) 0 121.
21. Electric Parking Brake 0 201 (If
Equipped).
22. Exterior Lamp Controls 0 148.
23. Instrument Panel Illumination Control 0 153.
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Keys, Doors, and Windows

Keys and Locks

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . .. . . . . . . . 15
Door Locks . . . . . . . . . . . . ... . . . . . . . . . . 16
Power Door Locks . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . .. . . . . . . . . . . 19
Automatic Door Locks . . . . . . . . . . . . 19
Lockout Protection . . . . . . . . . . . . . . . . 19
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . 20
Doors
Liftgate . . . . . . . . . . . . . . . ... . . . . . . . . . . . 20
Power Assist Steps . . . . . . . . . . . . . . . . . 28
Vehicle Security
Vehicle Security .......... . . . . . . . . . . 28
Vehicle Alarm System . . . . . . . . . . . . . 28
Steering Column Lock . . . . . . ... . . . . 30
Immobilizer ..... . . . . . . . . . . .. . . . . . . . 31
Immobilizer Operation . . . . . . . . . . . . 31
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . 32
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . 32
Folding Mirrors . . . . . . . . . . . . . . . . . . . . 33
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . 33
Reverse Tilt Mirrors . . . . . . . . . . . . . . . 33
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . 34
Automatic Dimming Rearview
Mirror . . . . . . . . ....... . . . . . . . . . . . . . . 34
Rear Camera Mirror .... . . . . . . . . . . . 34
Child-View Mirror ........... . . . . . . . 36
Windows
Windows . . . . . . . . . . .. . . . . . . . . . . . . . .. 36
Power Windows . . . . . . . . . . . . . . . . . . . . 36
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
KEYS, DOORS, AND WINDOWS 7
Keys and Locks
Keys
Warning
{
Leaving children in a vehicle with a Remote Keyless Entry (RKE) transmitter is dangerous and children or others could be seriously injured or killed. They could operate the power windows or other controls or make the vehicle move. The windows will function with the RKE transmitter in the vehicle, and children or others could be caught in the path of a closing window. Do not leave children in a vehicle with an RKE transmitter.
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8 KEYS, DOORS, AND WINDOWS
The key, inside the Remote Keyless Entry (RKE) transmitter, can be used for all locks.
See your dealer if a replacement key or additional key is needed.
If locked out of the vehicle, see Roadside Service 0 360.
With an active OnStar or connected service plan, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview 0 370.
Press the button on the side of the RKE transmitter to remove the key. Never pull the key out without pressing the button.
Remote Keyless Entry (RKE) System
See Radio Frequency Statement 0 366.
If there is a decrease in the Remote Keyless Entry (RKE) operating range:
.
Check the distance. The transmitter may be too far from the vehicle.
.
Check the location. Other vehicles or objects may be blocking the signal.
.
Check the transmitter's battery. See Battery Replacementlater in this section.
.
If the transmitter is still not working correctly, see your dealer or a qualified technician for service.
Remote Keyless Entry (RKE) System Operation
The Keyless Access system allows for vehicle entry when the Remote Keyless Entry (RKE) transmitter is within 1 m (3 ft). See Keyless Access Operationlater in this section.
The RKE transmitter functions may work up to 60 m (197 ft) away from the vehicle.
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Other conditions can affect the performance of the transmitter. See
Remote Keyless Entry (RKE) System
0 8.
If the driver door is open when pressed and Unlocked Door Anti-Lockout is enabled, all doors will lock and then the driver door will immediately unlock. See Vehicle Personalization 0 136. If the passenger
door is open when doors lock.
Pressing See Vehicle Alarm System 0 28.
Q arms the alarm system.
K : Press once to unlock the driver
door. If
K is pressed again within
three seconds, all remaining doors unlock. The interior lamps may come
Q : Press to lock all doors.
If enabled, the turn signal lamps flash once on the second press to indicate locking has occurred. If enabled, the
horn chirps when within three seconds. See Vehicle Personalization 0 136.
Q is pressed again
on and stay on for 20 seconds or until the ignition is turned on.
If enabled, the turn signal lamps flash twice to indicate unlocking has occurred. If enabled, the exterior lamps may turn on. See Vehicle Personalization 0 136.
Pressing disarms the alarm system. See Vehicle Alarm System 0 28.
K on the RKE transmitter
Q is
Q is pressed, all
KEYS, DOORS, AND WINDOWS 9
Press and hold fully open, if remote window operation is enabled. See Vehicle Personalization 0 136.
K until the windows
c : Press twice to open the liftglass. b : Press twice to open or close the
liftgate. Press once to stop the liftgate from moving.
7 : Press and release to initiate
vehicle locator. The turn signal lamps flash and the horn sounds three times.
Press and hold three seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds for 30 seconds,
or until vehicle is started. The ignition must be off for the panic alarm to work.
7 for more than
7 is pressed again or the
/ : If equipped, press and release Q,
then immediately press and hold until the turn signals flash or for at least four seconds. The engine may be
/
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10 KEYS, DOORS, AND WINDOWS
started from outside the vehicle using the RKE transmitter. See Remote Vehicle Start 0 15.
Keyless Access Operation
The Keyless Access system allows for the doors and liftgate to be accessed without pressing the RKE transmitter button. The RKE transmitter must be within 1 m (3 ft) of the liftgate or door being opened. The buttons are on the outside door handles.
Keyless Access can be turned off or programmed to unlock all doors on the first lock/unlock press from the driver door. See Vehicle Personalization 0 136.
If equipped with memory seats, RKE transmitters 1 and 2 are linked to seating positions of memory 1 or 2. See Memory Seats 0 45.
Keyless Unlocking/Locking from the Driver Door
When the doors are locked and the RKE transmitter is within 1 m (3 ft) of the door handle, pressing the lock/ unlock button on the driver door handle will unlock the driver door.
If the lock/unlock button is pressed again within five seconds, all passenger doors and the liftgate will unlock.
Driver Side Shown, Passenger Similar
Pressing the lock/unlock button will cause all doors to lock if any of the following occur:
.
It has been no more than five seconds since the first lock/ unlock button press.
.
Two lock/unlock button presses were used to unlock all doors.
.
Any vehicle door has been opened and all doors are now closed.
Keyless Unlocking/Locking from the Passenger Doors
When the doors are locked and the RKE transmitter is within 1 m (3 ft) of the door handle, pressing the lock/ unlock button on a passenger door handle will unlock all doors. Pressing the lock/unlock button will cause all doors to lock if any of the following occur:
.
The lock/unlock button was used to unlock all doors.
.
Any vehicle door has been opened and all doors are now closed.
Disable/Enable Keyless Unlocking of Exterior Door Handles and Liftgate
If equipped, keyless unlocking of the exterior door handles and liftgate can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold and K on the RKE transmitter at the
same time for approximately three seconds. The turn signal lamps will flash four times quickly to indicate access is disabled. Using any
Q
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exterior handle to unlock the doors or open the liftgate will cause the turn signal lamps to f lash four times quickly, indicating access is disabled. If disabled, disarm the alarm system before starting the vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and hold and K on the RKE transmitter at the
same time for approximately three seconds. The turn signal lamps will flash twice quickly to indicate access is enabled.
Enabling and disabling can also be may also be configured from the personalization menu. See Passive Door Unlockunder Vehicle Personalization 0 136.
Passive Locking
Keyless Access will lock the vehicle several seconds after all doors are closed, if the vehicle is off and at least one RKE transmitter has been removed from the interior, or none remain in the interior.
If other electronic devices interfere with the RKE transmitter signal, the vehicle may not detect the RKE transmitter inside the vehicle. If passive locking is enabled, the doors may lock with the RKE transmitter inside the vehicle. Do not leave the RKE transmitter in an unattended vehicle.
Q
To customize the doors to automatically lock when exiting the vehicle, see Remote Lock, Unlock, Startunder Vehicle Personalization 0 136.
Temporary Disable of Passive Locking
Temporarily disable passive locking by pressing and holding
interior door switch with a door open for at least four seconds, or until three chimes are heard. Passive locking will
then remain disabled until interior door is pressed, or until the vehicle is turned on.
K on the
Q on the
KEYS, DOORS, AND WINDOWS 11
Remote Left In Vehicle Alert
When the vehicle is turned off and an RKE transmitter is left in the vehicle, the horn will chirp three times after all doors are closed. To turn on or off see Vehicle Personalization 0 136.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and then all doors are closed, the vehicle will check for RKE transmitters inside. If an RKE transmitter is not detected, the Driver Information Center (DIC) will display NO REMOTE DETECTED and the horn will chirp three times. This occurs only once each time the vehicle is driven. To turn on or off see Vehicle Personalization 0 136.
Keyless Liftgate Opening
Press the touch pad on the rear of the liftgate above the license plate to open the liftgate when all doors are unlocked or when the transmitter is within 1 m (3 ft).
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12 KEYS, DOORS, AND WINDOWS
Keyless Liftglass Opening
Press the exterior liftglass button to open the liftglass when all doors are unlocked or when the transmitter is within 1 m (3 ft).
Key Access
To access a vehicle with a weak transmitter battery, see Door Locks 0 16.
Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer. The vehicle can be reprogrammed so that lost or stolen transmitters no longer work. Each vehicle can have up to eight transmitters matched to it.
Programming with Recognized Transmitters
A new transmitter can be programmed to the vehicle when there are two recognized transmitters.
To program, the vehicle must be off and all transmitters, both currently recognized and new, must be with you.
1. Remove the key from the recognized transmitter.
2. Place the two recognized transmitters in the cupholder or on the passenger seat.
3. Remove the key lock cylinder cap on the driver door handle. See Door Locks 0 16. Inser t the vehicle key into the key lock cylinder on the driver door handle; then turn the key counterclockwise, to the unlock position, five times within 10 seconds.
The DIC displays READY FOR REMOTE #2, 3, 4, ETC.
4. Open the center console storage area and the storage tray.
5. Place the new transmitter in the transmitter pocket/insert, in front of the center console storage area.
6. Press ENGINE START/STOP. When the transmitter is learned, the DIC display will show that it is ready to program the next transmitter.
7. Remove the transmitter from the transmitter pocket/insert and
press
K or Q on the transmitter.
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To program additional transmitters, repeat Steps 4–7.
When all additional transmitters are programmed, press and hold ENGINE START/STOP for approximately 12 seconds to exit programming mode.
8. Put the key back into the transmitter.
9. Replace the key lock cylinder cap. See Door Locks 0 16.
Programming without Recognized Transmitters
If two currently recognized transmitters are not available, follow this procedure to program up to eight transmitters. This feature is not available in Canada. This procedure will take approximately 30 minutes to complete. The vehicle must be off and all transmitters to be programmed must be with you.
1. Remove the vehicle key from the transmitter.
2. Remove the key lock cylinder cap on the driver door handle. See Door Locks 0 16. Inser t the
vehicle key into the key lock cylinder on the driver door handle; then turn the key counterclockwise, to the unlock position, five times within 10 seconds.
The DIC displays REMOTE LEARN PENDING, PLEASE WAIT.
3. Wait for 10 minutes until the DIC displays PRESS ENGINE START BUTTON TO LEARN, then press ENGINE START/STOP.
The DIC will again display REMOTE LEARN PENDING, PLEASE WAIT.
4. Repeat Step 3 two additional times. After the third time all previously known transmitters will no longer work with the vehicle. Remaining transmitters can be relearned during the next steps.
The DIC should now display READY FOR REMOTE # 1.
KEYS, DOORS, AND WINDOWS 13
5. Place the new transmitter in the transmitter pocket/insert, in front of the center console storage area. The storage area will need to be opened to access the transmitter pocket/insert.
6. Press ENGINE START/STOP. When the transmitter is learned, the DIC display will show that it is ready to program the next transmitter.
7. Remove the transmitter from the transmitter pocket/insert and
press
K or Q on the transmitter.
To program additional transmitters, repeat Steps 5–7.
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14 KEYS, DOORS, AND WINDOWS
When all additional transmitters are programmed, press and hold ENGINE START/STOP for approximately 12 seconds to exit programming mode.
8. Return the key back into the transmitter.
9. Replace the key lock cylinder cap. See Door Locks 0 16.
Starting the Vehicle with a Low Transmitter Battery
If the transmitter battery is weak or if there is interference with the signal, the DIC may display NO REMOTE DETECTED or NO REMOTE KEY WAS DETECTED PLACE KEY IN TRANSMITTER POCKET THEN START YOUR VEHICLE when starting the vehicle.
To start the vehicle:
1. Open the center console storage area and the storage tray.
2. Place the transmitter in the transmitter pocket/insert.
3. With the vehicle in P (Park) or N (Neutral) press the brake pedal and ENGINE START/STOP.
Replace the transmitter battery as soon as possible.
Battery Replacement
Caution
When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter.
Replace the battery if the DIC displays REPLACE BATTERY IN REMOTE KEY.
1. Press the button on the side of the RKE transmitter near the bottom to remove the key. Never pull the key out without pressing the button.
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2. Separate the two halves of the transmitter using a flat tool inserted into the bottom center of the transmitter. Do not use the key slot.
3. Remove the old battery. Do not use a metal object.
4. Insert the new battery on the back housing, positive side facing down. Replace with a CR2032 or equivalent battery.
5. Align the front and back housing then snap the transmitter together.
6. Reinsert the key.
KEYS, DOORS, AND WINDOWS 15
Remote Vehicle Start
The climate control system will come on when the vehicle is started remotely depending on the outside temperature.
The rear defog and heated and cooled seats, if equipped, may also come on. See Heated and Cooled
Front Seats 0 49 and Vehicle Personalization 0 136.
Laws in some communities may restrict the use of remote starters. Check local regulations for any requirements on remote starting of vehicles.
Do not use remote start if the vehicle is low on fuel. The vehicle could run out of fuel.
The vehicle cannot be remote started if:
.
The transmitter is in the vehicle.
.
The vehicle is not off.
.
The hood is not closed.
.
There is an emission control system malfunction and the malfunction indicator lamp is on.
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16 KEYS, DOORS, AND WINDOWS
.
The hazard flashers are on.
.
Two remote vehicle starts or a start with an extension have already been used.
.
The vehicle is not in P (Park).
The engine will turn off during a remote vehicle start if:
.
The coolant temperature gets too high.
.
The oil pressure gets low.
The RKE transmitter range may be less while the vehicle is running.
Other conditions can affect the performance of the transmitter. See
Remote Keyless Entry (RKE) System 0 8
or Vehicle Personalization 0 136.
Starting the Engine Using Remote Start
1. Press and release
2. Immediately press and hold until the turn signal lamps flash or for at least four seconds.
Q.
/
When the vehicle starts, the parking lamps will turn on. The doors will be locked and the climate control system may come on.
The engine will continue to run for 15 minutes. Repeat Steps 1 and 2 for one 15-minute time extension.
Turn the ignition on to operate the vehicle.
Extending Engine Run Time
The engine run time can be extended by 15 minutes, for a total of 30 minutes, if during the first 15 minutes Steps 1 and 2 are repeated while the engine is still running. An extension can be requested 30 seconds after starting.
A maximum of two remote starts, or a single start with an extension, is allowed between ignition cycles.
The vehicle's ignition must be turned on and then back off to use remote start again.
Canceling a Remote Start
To cancel a remote start, do one of the following:
.
Press and hold parking lamps turn off.
.
Turn on the hazard warning flashers.
.
Turn the ignition on and then off.
/ until the
Door Locks
Warning
{
Unlocked doors can be dangerous.
.
Passengers, especially children, can easily open the doors and fall out of a moving vehicle. The doors can be unlocked and opened while the vehicle is moving. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear seat belts
(Continued)
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Warning (Continued)
properly and the doors should be locked whenever the vehicle is driven.
.
Young children who get into unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.
.
Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.
To lock or unlock the doors from inside the vehicle:
.
Press
Q or K on a power door
lock switch.
.
Push down the manual lock knob on the driver door to lock all doors. Push down the lock knob on a passenger door to lock that door only.
.
Pull the door handle once to unlock that door. Pull the handle again to unlatch it.
To lock or unlock the doors from outside the vehicle:
.
.
Q or K on the RKE
Press transmitter
Use the key in the front doors. The key cylinder is covered by a cap. See Driver Door Key Lock Cylinder Accesslater in this section.
KEYS, DOORS, AND WINDOWS 17
Keyless Access
The RKE transmitter must be within 1 m (3 ft) of the liftgate or door being opened. Press the button on the door handle to open. See Keyless Access Operationin Remote Keyless Entry (RKE) System Operation 0 8.
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18 KEYS, DOORS, AND WINDOWS
Driver Door Key Lock Cylinder Access (Slotted Cap Access) (In Case of Dead Battery)
To access the driver door key lock cylinder:
1. Pull the door handle (1) to the open position and hold it open until cap removal is complete.
2. Insert the key (4) into the slot (3) on the bottom of the cap (2) and lift the key upward.
3. Remove the cap (2).
4. Use the key (4) in the cylinder.
To replace the slotted cap:
1. Pull the door handle (1) to the open position and hold it open until cap installation is complete.
2. Position the bottom edge of the cap under the lower edge of the metal piece (6). The tabs (7) attach to metal piece (6) at the positions (5).
3. Rotate the cap upward to install into place.
4. Check that the cap is secure.
5. Release the door handle.
Free-Turning Locks
The door key lock cylinder turns freely when either the wrong key is used, or the correct key is not fully inserted. The free turning door lock feature prevents the lock from being forced open. To reset the lock, turn it to the vertical position with the correct key fully inserted. Remove the key and insert it again. If this does not reset the lock, turn the key halfway around in the cylinder and repeat the reset procedure.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Power Door Locks
Press Q or K on the Remote Keyless Entry (RKE) transmitter. See Remote
Keyless Entry (RKE) System Operation 0 8.
Q : Press to lock the doors.
K : Press to unlock the doors.
Delayed Locking
This feature delays the locking of the doors until five seconds after all doors are closed.
Delayed locking can only be turned on when the Unlocked Door Anti-Lockout feature has been turned off.
Q is pressed on the power door
When lock switch while a door or the liftgate is open, a chime will sound three times indicating delayed locking is active.
The doors will lock automatically five seconds after all doors are closed. If a door is reopened before that time, the five-second timer will reset when all doors are closed again.
Q on the door lock switch again
Press or press
lock doors immediately.
This feature can also be programmed. See Vehicle Personalization 0 136.
Q on the RKE transmitter to
Automatic Door Locks
The doors will lock automatically when all doors are closed, the ignition is on, and the vehicle is shifted out of P (Park).
KEYS, DOORS, AND WINDOWS 19
If a vehicle door is unlocked and then opened and closed, the doors will lock either when your foot is removed from the brake or the vehicle speed becomes faster than 13 km/h (8 mph).
To unlock the doors:
.
.
Automatic door locking cannot be disabled. Automatic door unlocking can be programmed. See Vehicle Personalization 0 136.
K on the power door lock
Press switch.
Shift the transmission into P (Park).
Lockout Protection
If the ignition is on or in ACC/ ACCESSORY and the power door lock switch is pressed with the driver door open, all the doors will lock and only the driver door will unlock.
If the vehicle is off and locking is requested while a door is open, when all doors are closed the vehicle will check for RKE transmitters inside. If an RKE transmitter is detected and the number of RKE transmitters inside
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20 KEYS, DOORS, AND WINDOWS
has not reduced, the driver door will unlock and the horn will chirp three times.
Lockout Protection can be manually overridden with the driver door open
by pressing and holding power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is turned on and the vehicle is off, the driver door is open, and locking is requested, all the doors will lock and the driver door will remain open. The Unlocked Door Anti-Lockout feature can be turned on or off. SeeVehicle Personalization 0 136.
Q on the
Press { to activate the safety locks on the rear doors. The indicator light comes on when activated.
{ again to deactivate the safety
Press locks.
Safety Locks
The rear door safety locks prevent passengers from opening the rear doors from inside the vehicle.

Doors

Liftgate
Warning
{
Exhaust gases can enter the vehicle if it is driven with the liftgate or trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/ hatch or liftgate. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death.
If the vehicle must be driven with the liftgate or trunk/hatch open:
.
Close all of the windows.
.
Fully open the air outlets on or under the instrument panel.
.
Adjust the climate control system to a setting that brings in only outside air and
(Continued)
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Warning (Continued)
set the fan speed to the highest setting. See Climate Control Systemsin the Index.
.
If the vehicle is equipped with a power liftgate, disable the power liftgate function.
See Engine Exhaust 0 190.
Power Liftgate Operation
Warning
{
You or others could be injured if caught in the path of the power liftgate. Make sure there is no one in the way of the liftgate as it is opening and closing.
KEYS, DOORS, AND WINDOWS 21
Caution
Caution
To avoid damage to the liftgate or liftgate glass, make sure the area above and behind the liftgate is clear before opening it.
Driving with an open and unsecured liftgate may result in damage to the power liftgate components.
The power liftgate switch is on the overhead console. The vehicle must be in P (Park).
The modes are:
MAX : Opens to maximum height.
3/4 : Opens to a reduced height that
can be set from 3/4 to fully open. Use to prevent the liftgate from opening into overhead obstructions such as a garage door or roof-mounted cargo. The liftgate can be manually opened all the way.
OFF : Opens manually only.
To power open or close the liftgate, select MAX or 3/4 mode and then:
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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22 KEYS, DOORS, AND WINDOWS
.
Press
b twice quickly on the RKE
transmitter until the liftgate moves.
.
Press
8 on the overhead
console. The driver door must be unlocked or locked without the security armed.
.
Press the touch pad on the underside of the liftgate handle after unlocking all doors. A locked vehicle can be opened if the RKE transmitter is within 1 m (3 ft) of the touch pad.
.
Press
l on the bottom edge of
the liftgate next to the latch to close.
Press any liftgate button, the touch pad, or
b on the RKE transmitter
while the liftgate is moving to stop it. Pressing any liftgate button or
pressing transmitter restarts the operation in the reverse direction. Pressing the touch pad on the liftgate handle will restart the motion, but only in the opening direction.
b twice quickly on the RKE
Caution
Manually forcing the liftgate to open or close during a power cycle can damage the vehicle. Allow the power cycle to complete.
The power liftgate may be temporarily disabled in extremely low temperatures, or after repeated power cycling over a short period of time. If this occurs, the liftgate can still be operated manually.
If the vehicle is shifted out of P (Park) while the power function is in progress, the liftgate will continue to completion. If the vehicle is accelerated before the liftgate has completed moving, the liftgate may stop or reverse direction. Check for Driver Information Center (DIC) messages and make sure the liftgate is closed and latched before driving.
Falling Liftgate Detection
If the power liftgate automatically closes after a power opening cycle, it indicates that the system is reacting to excess weight on the liftgate or a possible support strut failure. A repetitive chime will sound while the falling liftgate detection feature is operating. Remove any excess weight. If the liftgate continues to automatically close after opening, see your dealer for service before using the power liftgate.
Interfering with the power liftgate motion or manually closing the liftgate too quickly after power opening may resemble a support strut failure. This could also activate the falling liftgate detection feature. Allow
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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the liftgate to complete its operation and wait a few seconds before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle during a power open or close cycle, the liftgate will automatically reverse direction and move a short distance away from the obstacle. After removing the obstruction, the power liftgate operation can be used again. If the liftgate encounters multiple obstacles on the same power cycle, the power function will deactivate. After removing the obstructions, manually close the liftgate. This will allow normal power operation functions to resume.
If the vehicle is locked while the liftgate is closing, and an obstacle is encountered that prevents the liftgate from completely closing, the horn will sound as an alert that the liftgate did not close.
Pinch sensors are on the side edges of the liftgate. If an object is caught between the liftgate and the vehicle and presses against a sensor, the
liftgate will reverse direction and stop at a partially open position. The liftgate will remain open until it is activated again or closed manually.
Setting the 3/4 Mode
To change the position the liftgate stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing any liftgate button. Manually adjust the liftgate position if needed.
3. Press and hold bottom edge of the liftgate next to the latch on the outside of the liftgate until the turn signals flash and a beep sounds. This indicates the setting has been recorded.
The liftgate cannot be set below a minimum programmable height. If there is no light flash or sound, then the height adjustment may be too low.
l on the
KEYS, DOORS, AND WINDOWS 23
Manual Operation
Select OFF to manually operate the liftgate.
Caution
Attempting to move the liftgate too quickly and with excessive force may result in damage to the vehicle.
Operate the liftgate manually with a smooth motion and moderate speed. The system includes a feature which limits the manual closing speed to protect the components.
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24 KEYS, DOORS, AND WINDOWS
Use the pull cup to lower and close the liftgate. Do not press the touch pad while closing the liftgate. This will cause the liftgate to be unlatched.
The liftgate can be opened when locked if the RKE transmitter is within 1 m (3 ft) of the touch pad. See
Remote Keyless Entry (RKE) System Operation 0 8.
The liftgate has an electric latch. If the battery is disconnected or has
To open the liftgate, press K on the power door lock switch or press
the RKE transmitter twice to unlock all doors. Press the touch pad (1) on the underside of the liftgate handle and lift up.
Press the button (2) above the license plate to open the liftglass, or press
twice quickly on the RKE transmitter. Do not leave the liftglass open when raising the liftgate.
There will be a delay in the release of the liftglass if there is an attempt to open it while the rear wiper is in motion.
K on
c
low voltage, the liftgate will not open. The liftgate will resume operation when the battery is reconnected and charged.
Hands-Free Operation
If equipped, the liftgate may be operated with a kicking motion near the center of the rear bumper at the location of the projected logo. The RKE transmitter must be within 1 m (3 ft) of the rear bumper to operate the power liftgate hands-free.
The hands-free feature will not work while the liftgate is moving. To stop the liftgate while in motion use one of the liftgate switches.
The hands-free feature can be customized. See Vehicle Personalization 0 136. Choose from the following:
On-Open and Close : The kicking motion is activated to both open and close the liftgate.
On-Open Only : The kicking motion is activated to only open the liftgate.
Off : The feature is disabled.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Caution (Continued)
liftgate mode to OFF when cleaning or working near the rear bumper to avoid accidental opening.
.
Do not sweep your foot side to side.
.
Do not keep your foot under the bumper; the liftgate will not
Kick Zone
To operate, move your foot in a forward kicking motion near the center of the rear bumper at the location of the projected logo, then pull it back. The kick must come within 14 cm (6 in) of the rear bumper to activate. Then step back.
Caution
Splashing water may cause the liftgate to open. Keep the RKE transmitter away from the rear bumper detection area or turn the
(Continued)
activate.
.
Do not touch the liftgate until it has stopped moving.
This feature may be temporarily disabled under some conditions. If the liftgate does not respond to the kick, open or close the liftgate by another method or start the vehicle. The feature will be re-enabled.
When closing the liftgate using this feature, there will be a short delay. The taillamps will f lash and a chime will sound.
Step away from the liftgate before it starts moving.
KEYS, DOORS, AND WINDOWS 25
Projected Logo
If equipped with this feature, a vehicle logo will be projected for one minute onto the ground near the rear bumper when an RKE transmitter is detected within approximately 2 m (6 ft) from the rear bumper. The projected logo may not be visible under brighter daytime conditions.
.
1 m (3 ft) Hands-Free Operation Detection Zone
.
2 m (6 ft) Projected Logo Detection Zone
The projected logo shows where to kick towards the rear bumper.
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26 KEYS, DOORS, AND WINDOWS
The projected logo will not be restarted using the same RKE transmitter unless it has been out of range for longer than 20 seconds.
If an RKE transmitter is again detected within approximately 2 m (6 ft) of the liftgate, or another kick has been detected, the one-minute timer will be reset.
The projected logo will not work under these conditions:
.
The vehicle battery is low.
.
The transmission is not in P (Park).
.
Hands Free Liftgate Control is set to off in vehicle personalization. See Vehicle Personalization 0 136.
.
Power liftgate is turned off.
.
The vehicle remains parked for 72 hours or more, with no RKE transmitter use or Keyless Access operation. To re-enable, press any button on the RKE transmitter or open and close a vehicle door.
The projected logo will not work for a single RKE transmitter when a transmitter:
.
Has been left within approximately 5 m (15 ft) of the liftgate for several minutes.
.
Has been left inside the vehicle and all vehicle doors are closed.
.
Has approached the area outside of the liftgate five times within 10 minutes.
Lens Cleaning
If equipped, use a cotton swab to clean the lens.
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KEYS, DOORS, AND WINDOWS 27
Hands-Free Liftgate and Projected Logo Availability
Action Hands-Free Liftgate Projected Logo
RKE transmitter entering projected logo detection zone
RKE transmitter left inside projected logo detection zone for minimum of 10 minutes
RKE transmitter brought in and out of projected logo detection zone five times or more within 10 minutes
Vehicle remains parked for more than 72 hours
Vehicle battery is low Non-operative Off
Transmission is not in P (Park) Non-operative Off
Power liftgate is turned off Non-operative Off
Hands-free liftgate is disabled in vehicle personalization
Operative On for one minute
Operative Off until RKE transmitter button press
or a door is opened and closed
Operative Off for one hour or until RKE
transmitter button press or a door is opened and closed
Operative Off until RKE transmitter button press
or a door is opened and closed
Non-operative Off
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28 KEYS, DOORS, AND WINDOWS
Power Assist Steps
Warning
{
To avoid personal injury or property damage, before entering or exiting the vehicle, be sure the power assist step is fully extended. Do not step on the power assist step while it is moving. Never place hands or other body parts between the extended power assist step and the vehicle.
Disable the assist steps before jacking or placing any object under the vehicle.
Too much ice buildup may prevent deployment of the power assist steps. Check the step position before exiting the vehicle. If this happens, disable the power assist steps, clear the ice, then enable the assist steps and confirm normal function prior to use.
Keep hands, children, pets, objects, and clothing clear of the power assist steps when in motion. The steps will reverse direction if they encounter an obstruction when opening or closing.
Remove the obstruction, then open and close the door on the same side to complete the motion of the assist steps. If the obstruction is not cleared, the assist steps remain extended while driving.
To change the settings:
1. Touch
2. Touch Power Assist Steps icon.
The options are:
OFF : Disables the power assist steps, so they will not deploy.
ON : Power assist steps will deploy when a door is opened. When a door is closed the assist steps will automatically retract after three seconds.
Extended : Keeps the steps deployed when the vehicle is in P (Park) or N (Neutral). This setting may be used when cleaning the steps.
F.

Vehicle Security

This vehicle has theft-deterrent features; however, they do not make the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the instrument panel near the windshield, indicates the status of the system.
Off : Alarm system is disarmed.
On Solid : Vehicle is secured during
the delay to arm the system.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
Fast Flash : Vehicle is unsecured. A door, the liftgate or the hood is open.
Slow Flash : Alarm system is armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.
Use the RKE transmitter.
.
Use the Keyless Access system.
.
With a door open, press on the interior of the door.
3. After 30 seconds, the alarm system will arm and the indicator light will begin to
slowly flash. Pressing RKE transmitter a second time will bypass the 30-second delay and immediately arm the alarm system.
The vehicle alarm system will not arm if the doors are locked with the key.
Q
Q on the
If the driver door is opened without first unlocking with the RKE transmitter, the horn will chirp and the lights will f lash to indicate pre-alarm. If the vehicle is not started, or the door is not unlocked by
pressing during the 10-second pre-alarm, the alarm will be activated.
The alarm will also be activated if a passenger door, the liftgate, or the hood is opened without first disarming the system. When the alarm is activated, the turn signals flash and the horn sounds for about 30 seconds. The alarm system will then re-arm to monitor for the next unauthorized event.
K on the RKE transmitter
Disarming the Alarm System
To disarm the alarm system or turn off the alarm if it has been activated:
.
Press
K on the RKE transmitter.
.
Unlock the vehicle using the Keyless Access system.
.
Start the vehicle.
KEYS, DOORS, AND WINDOWS 29
To avoid setting off the alarm by accident:
.
Lock the vehicle after all occupants have exited.
.
Always unlock a door with the RKE transmitter, or use the Keyless Access system.
Unlocking the driver door with the key will not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
If K is pressed on the RKE transmitter and the horn chirps three times, an alarm occurred previously while the alarm system was armed.
If the alarm has been activated, a message will appear on the DIC.
Power Sounder, Inclination Sensor and Intrusion Sensor
In addition to the standard theft-deterrent system features, this system may also have a power sounder, inclination sensor and intrusion sensor.
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