Bush BV21R050W, BV21R100W, View21 User Manual

User Manual

Smart Digital TV Recorder

More than a digital TV recorder

BV21R050W
BV21R100W

2 Welcome

Welcome

We think simplicity and focus are the hallmarks of remarkable
technology. Our View21

®

products are designed in the UK and
Australia, for Australia – providing relevant smart features in an
attractive package that’s easy to use and brilliantly capable.

More than a digital TV recorder

This product is capable of receiving
and decoding Dolby Digital Plus.
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks
of Dolby Laboratories.

Note: Use of any electrical
equipment should be undertaken
with care. Please read the warnings
on page 48 before using your
digital box. This digital box is
for household use only.

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Getting set up

Getting started

Advanced box features

Settings menu

Software updates

Troubleshooting

Specifications

Safety information

4 Welcome

Warranty

Bush Australia Pty Ltd guarantees this product for a period of 12 months from the date of purchase. To claim warranty on this product the consumer must
provide proof of purchase.

Bush Australia goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.

TERMS AND CONDITIONS OF WARRANTY

Subject to the under mentioned conditions and exemptions Bush Australia Pty Ltd. warrants all products to be free from defects in material or workmanship for
the specified warranty period as stated below from the date of its original purchase. The benefits given in this warranty are in addition to all other rights and
remedies, which the purchaser has under the Trade Practices Act and similar State and Territory laws.

Bush Australia Pty Ltd. will, at its option either repair or replace free of charge any part which is at its sole absolute discretion determined to be defective as a
result only of faulty material or workmanship in manufacture.

Warranty does not cover:

Any damage, malfunction or failure which in the opinion of Bush Australia Pty Ltd. may have resulted from accident, misuse, neglect, abuse, improper
installation, maladjustment, use on incorrect voltage, fluctuations in electric current, outside interference, thunderstorm activity, failure to observe or failure to
carry out manufacturer’s recommendations or tampering by unauthorized persons.

The product must be correctly installed and operated in accordance with the instructions contained in the instruction manual.

The product must be used solely for domestic purpose.

The warranty will be rendered invalid if the product is resold or has been damaged by an unauthorised repair person.

Customer Service Ph 1300 055 518

Bush Australia Pty Ltd

9/4 Avenue of Americas

Newington, NSW, 2127 Australia

Ph 1300 055 518

www.bushaustralia.com.au

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6 Full contents

Full contents

01 Getting set up

What’s in the box 8

Your View21 box 9

Your remote 10

Setting up 11

Easy install 12

Connecting to the Internet via WiFi 13

Advanced install 14

02 Getting started

Using your View21 box 16

Selecting channels 16
Changing the volume 16
Mute 17
Pausing live TV 17
Re cor din g 17
Using the Guide 18
Using the Library 18
Other remote control buttons 18

Using online apps 20

Select and run an application 20
Flickr 20
YouTu be 20
Twitter 21

View21 companion apps 22

Use of the app requires 22
Using the View21 Play app (iPad /iPhone) 22
Watch live TV 22
View a recording 22
Make a recording before you view it 23
Browse the programme guide 23
Set a reminder 23
View21 Photo app 23

03 Advanced box features

Main Menu 24

Opening a function 24

Programme guide 24

Guide 24
Guide structure 25
Guide format options 25
Programme information 25
Set the default Guide format 26
Change the Guide format 26
Set the time window 26
Navigate to and watch a programme 26
Navigate to a Genre list 26
Record the programme you are watching 26
Cancel a recording 27
Record a future programme 27
Cancel a future recording 27

Resolving recording conflicts 28
Setting a reminder 28
Cancel a reminder 28

Library 29

Access the Library 29
Playing a recording 30
Pausing and resuming play 30
Play a recording ‘Resume play’
and ‘Play from start’ options 30
Play a recording using the
‘Play from time’ option 30
Protecting a recording 30
Stopping play 31
Deleting a recording 31
Playback (or rewind) at higher speeds 31
Sorting Library contacts 31
Invert the sort order 31
Preview a recording 31
Library quick key buttons 32

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04 Settings menu

Display and audio settings 34

Navigate and edit the System menu 34
HDMI video output 34
Audio output 34
Screen size 34
Default programme guide view 34
Default Librar y view 34
Menu transparency 34
Menu timeout 35
Lip-sync 35
12/24 hour clock 35

Parental settings 36

Set system PIN 36
Allow First Time Installation 36
Allow hard drive format 36
PIN required for recordings

with guidance 36

Recording settings 37

Default recording mode 37
Series link mode 37
Timeshift amount 37
Add to end of recording 37

Skip forwards time 37
Skip backwards time 37
Automatic hard drive space management 37
Format hard disk drive 38

System settings 38

First Time Installation 38
Channel retune 38
Internet connection setup 39
WiFi setup 39
Auto standby 39
Network change notification 39
System information 39
Revert to default settings 39
Manual retune 39

05 Software updates

Manual software update 42

06 Troubleshooting

Troubleshooting help 44

07 Specifications

View21 box specifications 46

08 Safety information

Warnings 48
Safety Tips 48
Note 48
View21 disclaimer 49

8 Getting set up

Getting set up

What’s in the box

2 x AAA batteries

HDMI cable

Power supplyView21 box

01

Remote control

RF cable

Ethernet cable

Router

You will also need

• Rooftop aerial: It is recommended that you use a wideband rooftop

aerial for your Veiw21 box to work properly.

• TV: A TV equipped with an HDMI socket.

• Quick Start Guide • User Guide

To access online smart services

You will also need

Broadband connected router: Connecting to the internet enables you
to use smart services. To use online apps and features like the View21 Play
app, you will need to connect your View21 box to an internet connected
router, either via WiFi or using an Ethernet cable.

If you want to use View21 companion apps your router must be WiFi
enabled.

Ethernet cable: If you are not using WiFi, you will need an Ethernet
cable to connect your View21 box to a router.

Not included with this product

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Your View21 box

Power/Standby

RF IN

(Aerial Input)

RF OUT

(Aerial Output)

NETWORK

USB

HDMI

S/PDIF

DC IN

10 Getting set up

Your remote

0 – 9: Numerical keys

Navigation:

Navigate up/down /left /right in

menus/on screen displays

OK: Press to conf irm

current selection

Mute: Tur ns

your TV sound

on/of f

Guide: Display the TV

programme guide

Play/Pause: Toggle action for

recordings and Live Pause TV

Fast Forward: (1) Fast

Forwa rd at variable speed s
(2) Step through menu bars

Back: Return to previous

menu

Record: (1) Record a programme

(2) Set a future recording

Information: Display information

about programmes and recordings

Menu: Disp lay the Main M enu

Exit: Exit the menu

and return to live TV

Power: Switch t he View21

box to stan dby

Swap: (1) Swap between previous and

currently watched T V channels (2) Toggle
Show/Hid e of quick key buttons in menus

Library: Display a library of

previously recorded programming

Rewind: (1) Fast Rewind at

variable speeds (2) Step throug h

menu bars

Stop: Stops recording or live

paused TV

These bu ttons are n ot used with

this version of the pro duct.

Channels: Changes your TV channels

Volum e: Changes your TV volume

Coloured Buttons:

Navigation quick keys

Online: Display the

online menu

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Connect an Ethernet cable (not included) to the NETWORK connection

on your View21 box.

Connect the other end of the Ethernet cable to a free Ethernet socket

on the back of your router.

If you are unable to connect the View21 box to your router using either WiFi
or an Ethernet cable, alternative methods are available such as Home Plugs/
Ethernet over power adaptors.

01

Setting up

Connecting via HDMI Internet connection via Ethernet cable

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Connect the aerial cable between the RF IN socket on

your View21 box and your external aerial wall socket.

Connect the HDMI cable between the HDMI socket

on the back of your View21 box and an HDMI socket
on your HD Ready TV.

Connect the power supply to the DC IN connection

on the back of your View21 box and connect the
3 Pin Plug to a power socket.

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If you plan to connect to the internet via WiFi, skip this step and continue with
setting up your View21 box.

To connect to an internet router using an Ethernet cable:

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Easy install (recommended)

1

If ‘Easy’ is not already selected, press button

on your remote control to select it.

2

Press the button to begin. The ‘Easy

Setup’ screen will be displayed with the ‘TV
Setup’ function selected. How your View21
box is connected to your TV will also
be shown.

3

Press the button. The ‘Set PIN’ function

will be selected.

4

You can choose a new PIN using the number

keys, press OK to confirm your selection.
Alternatively press the

button to skip

this stage, the PIN can be set later.

5

The ‘Tuning’ function will be selected,

showing the number of TV and Radio
channels currently stored in the View21 box.
On your first setup, these will both be 0.

6

Press the button. The system scans for TV

and Radio channels and updates the number
of channels found. During this time a progress
bar advances until complete (100%). This step
takes about 8 minutes.

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When scanning has finished, the screen

displays ‘Installation complete’.

8

Press the button to begin watching

the first T V channel stored.

When you first connect your View21 box
to a TV and turn it on, the ‘First Time
Installation’ screen will be displayed.

Easy install is the recommended option as
it will attempt to find the optimal settings
for your TV and View21 box.

‘First Time Installation’ will scan for TV
and Radio channels and store the results
on the View21 box. This process will take
approximately 8-10 minutes to complete.

You can press at any time to return
to the previous step.

If multiple TV regions are available in your
area, you will be prompted to choose a region
during the installation process.

Tip: Remember to make a note of your PIN for later

use. The default PIN setting is 0000, if you choose
to skip the ‘Set PIN’ stage, this will remain the
Parental PIN number until changed.

If you change your PIN, write it here.

Easy install may not always provide the optimum
setting level for your TV. If you know the screen
size (aspect ratio) of your display you can set this
manually by following the Advanced install set
up process.

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Once you have finished setting up your View21 box, you can connect to the
internet via WiFi if required.

To connect to an internet router using WiFi, make sure your router, View21 box
and TV are switched on.

To connect via WiFi:

1

Press the button to display the Main Menu.

2

Repeatedly press the

button or

button to select ‘Settings’ in the

bar.

3

Press the button.

4

Repeatedly press the

button or

button to select ‘System’ in the

Settings bar.

5

Press the button.

6

Use the and buttons to select

‘WiFi setup’.

Connecting to the Internet via WiFi

7

Press the button.

8

Use the and buttons to select your WiFi router

from the displayed list of WiFi connections.

9

Press the button.

10

If your WiFi is password-protected, enter the password.

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To accept the WiFi connection details, press the

button. Or press the button to exit the function
without applying any changes.

You are now connected to the internet via your WiFi router.
You will only need to re-enter your password if it changes,
or if you re-run the install process for your View21 box.

Note: If ‘WiFi setup’ is not displayed on your screen, the
network adaptor may not be functioning correctly. Please
consult a technician.

14 Getting set up

5

Press the button to select the resolution

of your TV.

6

Repeatedly press the button until the

resolution of your TV appears in the
highlighted panel.

Advanced install

The Easy install is the recommended
installation option.

However you may want to choose the
‘Advanced’ option to manually select the
specific aspect ratio or display resolution
of your screen.

To perform an ‘Advanced’ installation

1

If ‘Advanced’ is not already selected, press .

4

Repeatedly press the button until the screen

size (aspect ratio) of your T V appears in the
highlighted panel.

2

Press the button. The ‘Advanced Setup’

screen will be displayed with the ‘TV Setup’
function selected. How your View21 box is
connected to your TV will also be shown.

3

Press the button.

Tip: You can re-run the install process at any

time, see page 38.

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Press the button. The ‘Set PIN’ function

will be selected.

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Press the

button. The PIN can be set later.

9

The ‘Tuning’ function will be selected,

showing the number of TV and Radio channels
currently stored in the View21 box. On your
first setup, these will both be 0.

10

Press the button. The system scans for TV

and Radio channels and updates the number
of channels found. During this time a progress
bar advances until complete (100%). This step
takes about 8 minutes.

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When scanning has finished, the screen

displays ‘Installation complete’.

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Press the button to set up your WiFi

connection, or the button to begin
watching the first TV channel stored.

16 Getting started

Getting started

Using your View21 box

Your View21 box has some functions you
will use every day, and others that you only
use occasionally.

You can find commonly used functions in this
section so you can get your digital box up and
running as quickly as possible.

We suggest you read this section carefully,
then use other sections when you need extra
information or guidance for settings.

Selecting channels

This can be done in several ways:

• Directly from the numerical keypad
on the remote control

• Using the and buttons on
the remote control.

• Using the Guide

Using the numerical keypad:

1

Enter the channel number using the numerical

keys on the remote control. As they are entered
they are displayed in the top right of the screen.

2

To enter ‘13’ for example, enter 1 and then

soon after, enter 3.

3

The TV will switch to channel 13.

If the delay between pressing 1 and 3 is too
long, then the digits will not be read as 13.

Using the channel change buttons:

Press the button to change to
the next channel.

Press the button to change to
the previous channel.

02

Changing the volume

You can change the volume using the V+ and
V- buttons on the remote control.

1

Press the button to increase the volume.

2

Press the button to decrease the volume.

A symbol will be displayed in the top right of the
screen to indicate the volume level is being changed.

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Pausing live TV

You can pause the TV channel you are watching
and resume watching it from the paused position
(provided you have not changed to another
channel during this time). You can Fast Forward
(up to the current time) and Rewind to any time
from the time you started viewing the channel.

The amount you can Rewind can be set with
the ‘Timeshift Amount’ option in the ‘View21’
menu, see page 37.

To pause a live TV programme:

• Press the button. The TV picture will

freeze.

To resume play of the TV programme:

• Press the button to resume playback
from the paused time.

To Rewind a paused T V programme:

1

Repeatedly press the

button until
the desired Rewind speed is displayed
in the bottom left of screen.

2

Press the button to resume playback at

normal speed. The Rewind time relative to live
TV will be shown in the bottom left corner.

Each press of the or button steps
through the preset speeds: x2, x4, x8, x16, x32,
x64.

Mute

To turn off the sound:

1

Press the button on the remote control.

The mute symbol will be displayed in the top
right of the screen and the sound will be
turned off.

2

To restore the sound at its previous level,

press the button again.

To Fast Forward a paused TV programme:

1

Repeatedly press the button until the

desired forward speed is displayed in the
bottom left of screen. Each press of the
or

button steps through the preset

speeds: x2, x4, x8, x16, x32, x64.

2

Press the button to resume playback at

normal speed.

Recording

The button is used to record programmes
while watching Live T V or from the Guide.

To record a programme:

1

While watching live T V, press the button.

2

If the programme you are watching is not part

of a series, the programme will start to record.

3

If the programme you are watching is an episode

of a series, then a message box will be displayed :

• Record once

• Record series

4

Use the or buttons to select an option.

5

Press to start recording.

Future programmes can be scheduled for recording
in the Guide. For more information see page 27.

Conflict Management, see page 28.

18 Getting started

Other remote control buttons

Exit

Press the

button at any time to exit a menu

and return to live TV.

Using the Library

The Library lists the recordings you have made and
stored on the View21 box. The recordings can be
selected and played from here.

Playing a recording:

1

Press the

button on the remote

control to open the Library.

2

Use the and buttons to select

the recording you wish to play.

3

Press the or button on the

remote control.

The recording will start to play from the beginning.

Using the Guide

The Guide lets you view information about current
and scheduled TV and Radio programmes. Here
you can select a programme to watch or listen to.
When you open the Guide, the current channel is
displayed at the top of the list with the programme
being watched highlighted.

1

Press the button to display the Guide.

2

Use the and buttons to select a channel

to browse.

3

Use the and buttons to move along the

channel row to select the desired programme.

Available options for the programme selected will
be displayed as well as a brief description.

Pressing the button multiple times expands
or minimises the guide.

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Back

Press the button at any time to return
to the previous menu.

Info button

Displays information about the programme
you are watching.

To display programme information:

1

Press the button while watching a

programme. Information about the channel,
programme name, and broadcast times for
the next two programmes is displayed along
the bottom of the screen.

2

Press the

button again to display a
programme descriptor panel. The descriptor
panel contains:

• A synopsis of the programme

• Programme start and finish times

• Genre

• Output features such as HD

This information stays on the screen for about
60 seconds. To remove the information before
this time has elapsed:

• Press the

button a third time. The

information will be removed immediately.

Press the

button while you are in the Guide

or the Library, to display a descriptor panel in
the Guide or Library containing similar information
to the above. Press the

button again to hide

this information.

Swap

The button has two functions:
Swap and Hide/Show.

This button can be used as a toggle to swap
between channels.

1

Press this button to change to the previously

watched channel.

2

Press again to return to the last channel you

were watching.

In the menus, the button is used to toggle
the quick key buttons along the bottom of the
screen On or Off. This is known as Hide and Show.

1

Press the button to hide the quick

key buttons if displayed.

2

Press the button again to show

the quick key buttons.

20 Getting started

Using online apps

Your View21 box is supplied with three
applications built-in: Flickr, YouTube and
Twitter. This section of the User Guide will
show you how to access each website via the
online apps.

You’ll need your Flickr and Twitter login
details, like your username and password,
to fully access those services.

Make sure your View21 box is connected
to a broadband router via WiFi or an Ethernet
cable to access online apps, see page 11.

Applications can be accessed by:

• Pressing the

button on the remote control

• Using the Quick Access Bar in the Guide

Select and run an application

To access an application using the button:

1

Press the button to display the App Bar.

2

Use the

and or navigation buttons
to step along the App Bar and select
the application.

3

Press the button.

To access an application using the Quick
Access Bar:

1

Press the button, or the button

or the button

2

Use the

and or navigation buttons
(

, , or ) to step along the Quick Access

Bar and select the application.

3

Press the button.

Flickr

This is an image hosting website allowing you to
upload and view photos.

YouTube

This is a video sharing website which lets users
share and view videos.

Once you access the YouTube application, the
Home page is displayed. A menu bar is shown in the
middle of the screen and a slideshow bar below it.

There are three buttons along the bottom of the
screen, button (Sign In), button (Search)

and

(Select).

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1

Press the button to display the Sign In box.

2

Use the and buttons to select ‘Username’.

3

Press the button.

4

Using the on-screen keyboard with the navigation

buttons (

, , or ) and the button,

enter your username and then select ‘Use’.

5

Use the and buttons to select ‘Password’.

6

Using the on-screen keyboard with the

navigation buttons (

, , or ) and

the

button, enter your password and

then select ‘Use’.

7

Use the and buttons to select ‘Confirm’.

8

Press the button. You will be signed in

and the ‘Sign In’ box will be removed from
the screen.

9

Use the and buttons to switch between

the YouTube bar and the slideshow bar.

10

Use the

and

buttons or the navigation
buttons to step along the selected menu bar
to select the item you want to view.

11

Press the

button to view the selection.

12

Press the button to exit the application

and return to live TV.

Twi t ter

This is a microblogging service that enables users
to read text-based posts up to 140 characters.
Posting new messages is not possible through
your View21 box.

Once you access the Twitter application, the
minimal Home page is displayed (single tweet).

There are three buttons along the bottom of the
screen, button (Pause/ Resume), button
(Sign In) and button (More /Less).

1

Press the button to display the Sign In box.

2

Use the button to select ‘Username’.

3

Using the on-screen keyboard with the navigation

buttons (

, , or ) and the button,

enter your username and then select ‘Use’.

4

Use the button to select ‘Password’.

5

Press the button.

6

Using the on-screen keyboard with the navigation

buttons (

, , or ) and the button,

enter your password and then select ‘Use’.

7

Use the button to select ‘OK’.

8

Press the

button to validate your details.

9

Press the button to show the Twitter bar

across the top of the screen.

10

Use the

and

buttons or the navigation

buttons to step along the bar and select the
item you want to view.

11

Press the button to view the selection.

12

Press the button when you want to sign out.

13

Press the button to return to live T V.

Note: This is a Youtube screen.

22 Getting started

View21 companion apps

View21 features downloadable companion
iPad and iPhone

*

apps. The apps can be used
with the View21 box to watch live TV and
recorded programmes. You can also set
recordings and view photos.

You can view the Programme Guide and
Schedule Recordings using the View21 Play app
or view pictures stored on your iPad to your
TV with the View21 Photo app. Apps can be
downloaded from the Apple App Store.

Use of the apps requires

• Your View21 box to be connected to a wireless

router using an Ethernet cable or the built in
wireless connection

• The View21 app to be installed on the iPad

or iPhone (available from the App Store)

• The iPad or iPhone* to be connected to the

same wireless router as the View21 box

The View21 companion apps do not feature
all of the functions of the View21 box.

• They do not have access to the Settings function

so cannot carr y out Installation for example

• Playback speed of the recordings is set at x1

Section 2: This section shows the library contents

in a graphical page format that can be dragged left
and right. Each page shows the recording details.

Section 3: This section displays a channel list

that can be dragged up and down.

5

Four tabs are displayed along the bottom

of the page.

• My TV • Guide

• Library • Watch (not always displayed)

Watch live TV

• Touch the ‘Watch Here’ tab to view the
programme on the iPad. Or select ‘Watch
on TV’ to show the programme on your T V.

Or, to watch a different live programme:

1

Scroll through the channel list until you

see the programme you want to watch.

2

Touch the channel name you want to watch.

3

Touch the ‘Watch Here’ tab to view the

programme on the iPad. Or select ‘Watch
on TV’ to show the programme on your T V.

View a recording

1

Scroll through the pages in Section 2

until the desired recording is selected.

2

Touch the ‘Watch Here’ tab to view the

programme on the iPad. Or select ‘Watch
on TV’ to show the programme on your T V.

1

2

3

only, however during playback you can jump to a
particular point in a recorded programme by
sliding along the duration bar when playing back
the programme.

• HD channels are not available for viewing.

Using the View21 Play app (iPad /iPhone)

1

Download and install the View21 Play app

from the App Store.

2

Open the View21 Play app on your iPad or

iPhone.

3

The iPad or iPhone will connect to the router

using WiFi, displaying the View21 control panel.

4

This page has three sections. These are:

Section 1: This section shows what is playing

on the TV (a live TV programme or a recording).

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The recording will start to play full screen.

Or:

1

Touch the ‘Library’ tab.

2

The contents of the library will be displayed

full screen in list mode.

3

Scroll through the list to display the recording

you want to watch.

4

Touch the recording name.

5

Touch the ‘Watch Here’ tab to view the

programme on the iPad. Or select ‘Watch
on TV’ to show the programme on your T V.

6

The recording will start to play full screen.

Make a recording before you view it

1

Touch the ‘Guide’ tab at the bottom

of the screen.

2

The Guide will be displayed full screen.

3

Scroll to find the programme you want

to record.

4

Touch the programme name.

5

A dialogue box opens with information

about the selection.

6

Touch the button in the box.

7

A record symbol is placed alongside

the entry in the Guide.

8

Repeat for any other programmes you

wish to record.

9

Touch the ‘Guide’ tab again to return

to the earlier viewing.

Browse the programme guide

1

Touch the ‘Guide’ tab at the bottom of the screen.

2

The Guide will be displayed full screen.

3

Scroll up or down to view channels and

left or right to view programmes and their
broadcast times.

4

The top of the Guide shows information

about the programme currently selected.

5

To exit, touch the ‘Guide’ tab again to return

to the earlier viewing, or the ‘Library’ or
‘My TV’ tabs as required.

Set a reminder

1

Touch the ‘Guide’ tab at the bottom of the

screen. The Guide will be displayed full screen.

2

Scroll to view the programme you want to set

a reminder for.

3

Touch the programme name. A dialogue box

opens with information about the selection.

4

Touch the ‘Set Reminder’ button in the box.

A clock symbol will be placed alongside the
entry in the Guide.

5

Repeat for any other programmes you wish

to set the reminder for.

6

To exit, touch the ‘Guide’ tab again to return

to the earlier viewing, or the ‘Library’ or
‘My TV’ tabs as required.

View21 Photo app

The View21 Photo app allows you to show photos
In your iPad or iPhone photo library on your TV.

1

Download and install the View21 Photo app

from the App Store.

2

Open the app and select the photo thumbnail

you want to view on your TV.

The View21 Play and View21 Photo apps are
available in the App Store.

24 Advanced box features

Main Menu

The Main Menu lets you view and launch
the main functions and applications. When
the

button is pressed, these functions
will be displayed as symbols across the top
of the screen in the Main Menu bar.

In the Main Menu bar you can open the Guide,
Library, Help, Flickr, YouTube, Twitter, Channel List,
and Settings as shown in the
screen below.

Not all items in the bar are visible on screen at the
same time. Other items in the bar can be displayed
using the

and

buttons. Pressing these
buttons moves the bar to the left or right and
highlights the first item on the left.

Most functions in the Main Menu bar also
have their own buttons on the remote control:

, and (for access to online apps).

Opening a function

To select an option from the Main Menu bar:

1

Press the button to display the

Main Menu.

2

Repeatedly press the or buttons

until the required item in the bar is selected.

3

Press the button to open the

highlighted function.

Displays a guide to current and scheduled
TV and Radio programmes. This allows
you to select a programme to watch now,
set a reminder for a later event, record live
programmes or plan a future recording, and
view information about selected programmes.

Guide

To display the Guide, press the

button on

the remote control.

In the Guide you can access the Quick Access Bar,
use the or buttons to quickly access the
following categories: All Channels, Radio, Library,
Twitter, Flickr, YouTube, Children’s, Drama,
Education, Enter tainment, Lifestyle, Movie, News,
Facts, Sport, and Unclassified.

Programme guide

Advanced box features

03

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The Guide also lets you view a 7-day TV guide of
current and future T V and Radio programmes.

In the Guide, you can select to:

• Watch or listen now

• Set reminders for programmes you wish to be
alerted about shortly before they are broadcast

• Mark programmes you want to record and store

• View information such as programme content
and broadcast features

• Launch the online apps

The Guide can be set to display any two-hour
window from the next 7-days.

Guide structure

The Guide is made up of four sections. These are:

• Header: Provides information specific to the
selected programme, including synopsis,
scheduled times and the programme name.

• Quick Access Bar: An easy way to access a range
of commonly used features and online apps.

• Guide Table: Programme names for the next
7 days organised by time and date.

• Footer: A quick reference of buttons and their
functions that can be used while navigating
the Guide.

The Guide can display the contents of the
following lists:

• All channels – When selected, both T V channels
and Radio stations are displayed in the Guide.

• Radio – When selected, only radio stations
are displayed.

• Library – Accesses the library of recorded
programmes.

• Genre – When selected, displays only those
channels applicable to the selected genre.
Choose from: Children’s, Drama, Education,
Entertainment, Lifestyle, Movie, News and
Facts, and Sport.

• Unclassified – When selected, displays only
those channels not categorised.

Guide format options

You can display the Guide in any of three formats:
Mini, Standard and Extended.

• Mini format displays three channels at a time

• Standard format displays seven channels
at a time

• Extended format displays eleven channels
at a time

Other channel information can be displayed in
each format by scrolling up or down the Guide
using the

and buttons.

The Guide also displays a current-time position
in the form of a vertical line across the main Guide
Table giving a graphical representation of elapsed
time and time before the star t of programmes.

Programme information

This information is displayed in the header section
located above the Quick Access Bar.

Programme information can be turned On and Off
using the

button.

The following information is displayed:

• Name of the programme

• Start and finish times

26 Advanced box features

• A brief programme synopsis

• The programme genre (e.g. Sport, Drama, News)

• Output features (for example, HD and Dolby)

Set the default Guide format

To set the default Guide format:

1

Press the

button.

2

Press the

and button to select

‘Settings’, if not already selected.

3

Press the button. The ‘Display & Audio’

menu is displayed.

4

Press the button until ‘Default Guide View’

is selected.

5

Press the and buttons to select the default

Guide format.

6

Press the button to set the format and

exit the Main Menu.

Change the Guide format

To change the Guide format:

1

Press the button to display the Guide.

2

Repeatedly press the button until the

required format is displayed.

The Time setting and Reminder setting buttons are
displayed in a footer panel below the Guide Table:

This panel can be toggled to Show or Hide.

Setting the time window

You can jump forward or back to specific times
within the Guide:

1

Press the button to display the Guide

in its default format.

2

If necessary press the button to show

the Footer panel.

3

To step backward 2 hours, press the button.

4

To step forward 2 hours, press the button.

5

To step back 24 hours, press the button.

6

To step forward 24 hours, press the button.

Navigate to and watch a programme

To navigate the Guide:

1

Press the button to display the Guide.

2

Use the or buttons to select a channel.

3

Use the and buttons to move along the

channel row to select a programme.

Navigate to a Genre list

To select a Genre:

1

Repeatedly press the and buttons

until the desired item on the Quick Access Bar
is selected, for example ‘Spor t’.

2

Press the button to open the selected item.

3

The Guide Table changes to a two-column

format and displays only programmes for the
selected Genre in the current time window.

Record the programme you are watching

To record a programme:

1

While watching live T V, press the button.

2

If the programme you are watching is not part

of a series, the programme will start to record.

Press the button repeatedly to cycle the

Guide viewing options.

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3

If the programme you are watching is an episode

of a series, then a message box will be displayed :

• Record once

• Record series

4

Use the or buttons to select an option.

5

Press to start recording.

If you select ‘Record once’, the programme starts
to record.

If you select ‘Record series’, the programme starts
to record and a ‘multi-R’ icon will be placed
alongside the corresponding cell in the Guide.

Cancel a recording

To cancel a recording:

1

Press the

button on the remote control.

2

If the programme has been set for ‘Record

once’, then a message box will be displayed:

• Stop recording

• Record series

3

Use the or buttons to select an option.

4

If the programme has been set for ‘Record

series’, then a message box will be displayed:

• Stop recording

• Stop series

5

Use the or buttons to select an option.

6

Press the button to confirm your selection.

7

If you select ‘Stop recording’, then the current

recording will stop but the next episode in the
series will be marked with the ‘multi- R’ icon and
will be recorded at the next broadcast time.

8

If you select ‘Stop series’, then the current

recording will stop and the record icon will be
removed from the programme cell in the Guide.

Recording a future programme

To record a scheduled programme:

1

Press the

button on the remote and use

the navigation buttons (

, , or ) to navigate

to the required programme in the Guide Table.

2

Press the

button on the remote control.

3

The Record icon will be placed alongside

the cell in the Guide Table.

Cancel a future recording

To cancel a scheduled recording:

1

Press the navigation buttons ( , , or )

to navigate to the programme set to record.

2

Press the button on the remote control.

3

If the programme is not part of a series, the

Record icon will be removed from the cell in
the Guide Table. If the programme is part of
a series and it has been set to ‘Record Series’,
a message box will be displayed that asks
whether you want to remove the first of
the remaining recordings (Stop Recording)
or remove all recordings (Stop Series).

4

Use the or buttons to select the

desired option.

5

Press the button to confirm.

The Record icon will be removed from the

cell in the Guide Table if you selected ‘Remove
Series’. The Record icon will remain for
other episodes in the series if you selected
‘Remove Once’.

If a programme is currently recording,
it will be immediately cancelled when
the button is pressed.

28 Advanced box features

The ‘Reminder’ function will display a message
box reminding you a programme is about
to start.

Resolving recording conflicts

If you try to record two programmes where the
broadcast times overlap, the ‘Conflict Management’
window will be displayed. This allows you to choose
a recording to cancel.

1

Press the and buttons and select the

item you wish to remove.

2

Press the or buttons to toggle the

command to ‘Cancel’.

3

Press the button to confirm.

If after a minute of being notified you have not
made changes to resolve the conflict, a recording
will be cancelled automatically. A notification
message will be displayed in the ‘Conflict
Management’ window.

Setting a reminder

If you do not want to miss the start of a programme,
you can set your View21 box to let you know when
the programme is about to start. The ‘Reminder’
function lets you do this.

1

Press the navigation buttons ( , , or )

to navigate to the desired programme in the
Guide Table.

2

Press the button on the remote control.

3

The Reminder icon is placed alongside the

cell in the Guide.

Cancel a reminder

1

Press the navigation buttons ( , , or ) to

navigate to the programme in the Guide.

2

Press the button on the remote control.

3

The Reminder icon is removed from the cell

in the Guide Table.

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Library

The Library lists the recordings you have made
and stored on the View21 box. The recordings
can be selected and played from here.

Access the Library

1

Press the button on the remote control.

Alternatively, you can access the Library through
the Main Menu or the Guide.

The Library lists recorded programmes or scheduled
recordings in a four column list and shows the
following information:

• Programme Name

• Channel Number and Name

• Date of recording

• Status (In Progress, Watched and Recorded).

Using the Library tools on the bar you can sort by:

• Date order (Date)

• Alphabetically (A-Z)

• Channel number (Channel)

• Programmes set to be recorded (Schedule)

The Library has three sections. These are:

• Header: Provides information specific to the
selected recording, including programme synopsis,
broadcast time and the programme name.

• Library list: Lists the recordings and other
relevant information and provides Library tools
on the Library bar for sorting the list.

• Footer: Provides a quick reference of buttons
and their functions that can be used for
management and playback of the recordings.

The Footer panel can be toggled between
Show and Hide using the button on
the remote control.

The Header panel can be toggled between
Show and Hide using the

button on the

remote control.

30 Advanced box features

Playing a recording

To play a recording:

1

Press the button on the remote

control to open the Library.

2

Use the and buttons to select

the recording you wish to play.

3

Press the or button on the

remote control.

The recording will start to play from the beginning.

Pausing and resuming play

To pause and resume playback of a recording:

1

During play, press the button on the

remote control.

2

Play will be paused and the screen display

will be ‘frozen’.

3

A progress bar will be displayed at the foot

of the screen that shows elapsed play time
and total play time.

4

Press the

button on the remote control

to resume play from the paused time.

When the programme has been set as ‘Record
series’ this is indicated by the

RRR

symbol

placed on the programme row.

Play a recording using ‘Resume play’
and ‘Play from start’ options

You can set a recording to play from the last
viewed position or from the start.

1

Press the button to access the Library.

2

Press the and buttons to select

a recording.

3

Press the button. The ‘Options’ menu

will be displayed.

4

Use the and buttons to select from

’Resume play’ or ’Play from start’.

5

Press the button to begin playback.

6

Playback of the recording will now resume

or start according to the option selected.

Play a recording using the `Play from
time’ option

You may know the time in a recording that you
would like to start playback from.

1

Press the button to access the Library.

2

Press the and buttons to select

a recording.

3

Press the button. The ‘Options’ menu

will be displayed.

4

Use the and buttons to select ’Play

from time’.

Protecting a recording

To prevent anyone from deleting your recordings,
you can lock the recording so that your PIN needs
to be entered before the recording can be deleted.

1

Press the button to access the Library.

2

Press the and buttons to select

a recording.

3

Press the button. The ‘Options’ menu

will be displayed.

4

Use the and buttons to select

‘Protect recording’.

5

Press the button.

5

Press the button. A dialogue box will

open named ‘Play from time’.

6

Use the numerical keypad on the remote

control to enter the start time in hours
and minutes.

7

Use the and buttons to switch between

the hours and minutes counters in the box.

8

Press the

button to begin playback

at the selected time.

The time entered must be less than the
duration of the recording.

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For more details on parental control and
changing your PIN see page 36.

6

A message box will open named

‘Parental control’.

7

Use the numerical keypad on the remote

control and enter your four-digit parental
control PIN.

8

After a brief delay, the box will disappear

and a locked padlock symbol will be
displayed on the programme row.

Stopping play

This function will stop playback and close the
playback session.

1

During playback, press the button

on the remote control.

2

Playback will stop and the Librar y will

be displayed.

Deleting a recording

When you wish to permanently remove
a recording from the hard disk:

1

Use the and buttons to select the

recording you wish to delete.

2

Press the button (Delete). A message

box will open named ‘Delete Recording’.

3

Use the button to select ‘Yes, delete it’.

4

Press the button. The recording will be

removed from the list and deleted from the
hard-drive.

This action is irreversible.

Playback (or rewind) at higher speeds

To playback at higher speeds:

1

Press or while the recording

is playing.

2

The recording now plays at a higher forward

or reverse speed.

An information panel opens along the bottom

of the screen and now shows playback at a
speed of x2. An arrow indicates the direction:

for forward and for reverse.

3

Press the or button repeatedly to

reach the required playback speed. Each press
of the or button steps through the
preset speeds: x2, x4, x8, x16, x32, x64.

4

Press the

button twice to return to
normal playback speed in the forward
direction. The first press pauses play. The
second press resumes play at normal playback
speed.

Sorting Library contents

To sort by Date, A-Z, Channel and Scheduled criteria:

1

Use the

and

buttons to select the

desired sort criteria.

2

Press the button. The Library displays all

recordings according to the selected criteria.

Inverting the sort order

To invert the sort order of any recording list:

1

When the Library is displayed, press the

button (Sort). The list will be mirrored
top-to-bottom.

2

Press the button again to return

to the previous order.

Preview a recording

The Preview function lets you preview your recordings
while remaining in the Library. The recording plays
in a small preview window. The recording details
are displayed in a bar arrangement.

1

Press the

button when in the library.

2

The display will change to present a bar of

recordings in preview windows. The window
will show the Programme name, Channel
number, Channel name and Date recorded,
as in the list view.

32 Advanced box features

3

Use the

and buttons to select

a recording to preview.

4

Press the (Preview) button to preview

the recording.

5

The recording will play in the preview window.

6

Press the (Stop preview) button when

you want to stop viewing.

Library quick key buttons

Press the button to display the Library:

• SWAP: If necessary, press the button
to show the Footer panel.

• BLUE: To invert the current sort order, press
the button.

• RED: To delete the currently selected recording,
press the button.

• GREEN: To display the playback options for
the currently selected recording, press the
button.

• OK: To play the selected recording, press the

button.

• LIB: To change from the List mode to the Slideshow
mode press the button. To return to the
List mode, press the button again.

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34 Settings menu

Settings menu

Display and
audio settings

The Settings function lets you configure the
View21 box to your optimal viewing preferences.

The Settings function can be found on the
Main Menu bar.

To open and display the Settings bar,

1

Press the

button.

2

Press the button to select the

Settings function.

3

Press the button. The Settings bar

will be displayed.

04

Audio output

This sets the audio output to suit how audio will
be heard. If you have connected the View21 box
to your TV using an HDMI cable and have not
connected a surround sound system, select stereo.

If you have connected the View21 box to a
surround sound system using an optical cable,
or to an AV receiver using HDMI select Bitstream.

Screen size

This allows you to set the aspect ratio output by
the View21 box to your TV. The available options
are: Letterbox 4:3, Pan and Scan 4:3, Widescreen
4:3 and Widescreen 16:9.

Default programme guide view

This sets the default Guide format. The available
options are: Mini, Standard or Extended.

Default Library view

This sets the default Library format. The available
options are: List and Slideshow.

Menu transparency

This allows you to set up the appearance of the
menus according to your personal preference.
There are two options: On and Off.

Navigating and editing the System menu

To navigate the System menu:

1

Use the

and buttons to select

the item on the bar.

2

Press the button to access the function.

Associated options will be displayed.

3

Use the and buttons to move up

and down the menus.

4

Use the and buttons to adjust an option.

5

To exit the System menu and display another

menu repeatedly press the

button until the
System symbol is highlighted. You can select
the

and

buttons to select the item on

the bar.

6

To exit the System menu and return to live

TV, press the button.

HDMI video output

This is the highest quality video output on your
View21 box. The output resolution can be set
to one of four resolutions. Select the resolution
to match the best HDMI input according to
your TV’s user manual. Usually the higher
the resolution, the better the picture quality.
The available options are 576p, 720p, 1080i
and 1080p.

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Menu timeout

The menus can remain on the screen until turned
off manually, or turn off automatically after a
preset time. The available options are On or Off.

Lip-sync

Sometimes the soundtrack in a broadcast is out
of sync with the video. The Lip-Sync option can
be used to correct this.

To adjust this option, select the Launch option and
press

to synchronise sound and video tracks.

12/24 hour clock

The time format used to display start and finish
times can be set to be 12 hour or 24 hour format.

36 Settings menu

Use the numerical keypad on the remote control
to enter the PIN. If the entry is correct, it will be
recognised and the settings will be available for
checking and editing. If the incorrect PIN has been
entered you will be notified and given another
opportunity to enter the correct PIN.

Set system PIN

This function lets you choose your own Parental
PIN to replace the factory set PIN. To set a new
PIN of your choice:

1

Use the and buttons to select ‘Set

System PIN’. A panel opens asking you to
enter your new PIN.

2

Use the numerical keys on the remote control

and enter your new PIN. The message ‘Please
confirm your new PIN’ will be displayed.

3

Use the numerical keys on the remote control

and enter your new PIN again. A message
‘New PIN confirmed’ will be displayed briefly.

4

The Parental PIN will now be set to your

new number.

Before you can adjust these settings, you must
enter your parental control PIN when requested
in the Parental control dialogue box.

Allow First Time Installation

This allows you to prevent the First Time
Installation being performed without the
correct PIN.

Allow hard drive format

This allows you to prevent the hard drive from
being formatted without the correct PIN.

PIN required for recordings
with guidance

If this is selected, the Parental PIN is required to
record a programme that has a Parental guidance
symbol. This is displayed in the programme
descriptor panel to alert you that the programme
may be unsuitable for viewing by children.
The programme may contain bad language,
violence or other adult material.

Parental settings

The default PIN on the View21 box is 0000.

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Default recording mode

This lets you set the default recording mode.
Note that high definition will use more hard drive
space than Standard Definition recordings. If you
do not want to specify in advance, Select ‘Always
Ask’ and you will be asked at the time of selecting
the recording. The available options are: High
Definition, Standard Definition and Always Ask.

Recording settings

If you don’t do this, your new recordings will fail.

Series link mode

This lets you set the default series link mode ( Record
once or Record series). If you do not want to specify
in advance select ‘Always Ask’ and you will be asked
at the time of selecting the recording. The available
options are: Record Entire Series, Record Single
Event Only, Always Ask.

Timeshift amount

Timeshift amount is the amount of time you wish
to reserve in order to ‘pause’ a live programme.
The available options are: 30 minutes, 60 minutes,
90 minutes and 120 minutes.

Add to end of recording

This sets the time added to the end of a recording.
It is recommended that this is left set to Auto. The
available options are: Auto, 1 minute, 2 minutes,
3 minutes, 4 minutes, 5 minutes, 10 minutes and
15 minutes .

Skip forwards time

This sets the default time duration while fast
forwarding through Paused TV. The available
options are: 10 seconds, 30 seconds, 40 seconds
and 60 seconds.

Skip backwards time

This sets the default time duration while fast
rewinding through Paused T V. The available
options are: 10 seconds, 30 seconds, 40 seconds
and 60 seconds.

Automatic hard drive space management

This sets the default ‘Hard Drive Space Management’.
When set to On, the management is performed
automatically. When your disk is full and you want to
make a new recording, the system will automatically
delete the oldest watched recording that is not
marked to be kept.

If set to Off, then manual management must be
performed by you deleting recordings yourself, to
make space for your new recordings.

38 Settings menu

First Time Installation

This option allows you to perform a First Time
Installation re-run.

Channel retune

Launch this function when you want to scan for
channels at any time after First Time Installation,
for example if you have moved the View21 box
to another location where the channel frequencies
are different, or to another location in the same
region but with better reception.

System settings

Accepting the new scan will overwrite the
existing channel information.

Carry out a retune as follows.

1

Press the button to display the

Main Menu.

2

Repeatedly press the button or

button to select ‘Settings’ in the bar.

3

Press the button.

4

Repeatedly press the button or

button to select ‘System’ in the Settings bar.

5

Press the button.

6

Use the and buttons to select

‘Channel Retune’.

7

Press the button.

8

Enter your parental control PIN (if set) in the

‘Parental Control’ window that opens using
the numerical keys on the remote control.

9

The channel scanning window opens

displaying TV and Radio channel counters.

10

Press the (Start Scan) button to begin.

11

Scanning will start and the channel counter will

increase incrementally for each channel found.

12

The progress bar grows as the scanning proceeds

until finished (100%) and the total number of
TV and Radio channels is then displayed.

13

Press the button (View Channels) to see

the lists of channels found.

14

Press the button again to hide the lists.

Format hard disk drive

This lets you format the hard drive in the View21
box, deleting all data and recordings.

Formatting is permanent and cannot
be undone.

To format the drive:

1

Use the and buttons to select ‘Format

Hard Disk Drive’.

2

Press the button. The Format Hard Disk

Drive’ message box will be displayed informing
you that formatting the hard disk drive will
delete all recordings from the hard drive.

3

Use the and button to select No or Yes

and press the

button.

4

If your reply at step 3 is No, the function

will be exited.

5

If your reply at step 3 is Yes, and the function in

the ‘Format Hard Drive’ option in the ‘Parental’
menu has been set to Yes then formatting
will begin.

6

If the ‘Format Hard Drive’ option in the

‘Parental’ menu has been set to ‘No’, then
the ‘Parental control’ message box now
will ask for the Parental PIN to be entered.

7

To proceed, enter the PIN and press the

button. Formatting will begin.

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15

To accept the channels found and overwrite

the existing channel details, press the
button. Or press the button to exit
the function without applying any changes,
or press the ( Re-Scan) button to scan again.

Internet connection setup

To allow you to set up your wired internet
connection to your router.

WiFi setup

To set up your WiFi connection, launch the option
from the system menu. The set up wizard will
automatically search for any wireless networks that
are in range. When you select one you will be
prompted to enter the network password. Follow
the on-screen instructions to complete the set up.

Auto standby

If set to Yes, the View21 box will automatically
switch to standby mode to reduce power
consumption after 3 hours. The available
options are: Yes and No.

Network change notification

When a network switch-over event occurs,
a notification will be broadcast that informs you
that you will need to carry out a retune. If you
want to receive this notification, select Launch.

System information

This provides system information including
Hardware and Software Versions. Have this
information available if you need to contact
the customer helpline.

Revert to default settings

This option allows you to return the View21 box
to the default factory settings.

All settings will be reset, but files on the HDD will
not be deleted.

Manual retune

This function allows you to search for a particular
channel. This may be used to scan for a channel
that should be, but is not, in your channel list. This
function is only expected to be useful for users
with knowledge of transmission frequencies.

40 Settings menu

9

Use the navigation buttons ( , , or )

to navigate and edit the Channel number
and Frequency for the channel you are
se arching fo r.

10

Press the button (Start Scan) to start

the search.

To perform a Manual tune, carry out the following.

1

Press the button to display the

Main Menu.

2

Repeatedly press the button or

button to select ‘Settings’ in the bar.

3

Press the button.

4

Repeatedly press the button or

button to select ‘System’ in the Settings bar.

5

Press the button.

6

Use the and buttons to select

‘Manual tune’.

7

Press the button.

8

The ‘Manual search’ window is displayed.

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42

Software updates

Your View21 box will display a pop-up
notification when a new, updated version of
the software is available. Installing the latest
software versions lets you use the latest
features offered for your View21 box.

This View21 product is designed to install
automatic updates when available. As long as
your View21 box is connected to the internet
it will automatically update the software as
soon as an update is available from the
manufacturer.

Note: This is an automatic feature and you do
not have to change any settings in your
View21 box.

Manual software update

If your View21 box is not connected to the
internet, follow the steps below to update the
software manually:

1

Open a browser on a computer with

a USB port.

2

Download the ‘software update’ file from

the Bush website: w ww.bushaustralia.com.au

3

Save the downloaded file to a USB stick that

is fully formatted and empty i.e. no other files
are present.

4

With the View21 box turned on and fully

running, insert the USB stick into the USB
slot at the back of the View21 box.

5

Wait about 15 seconds. A pop up notification

should appear giving you the option to accept
the software update. Press

to continue.

6

Another pop up will appear notifying you

of the next steps to follow.

7

After several minutes your View21 box

will reboot having installed the new
software update.

The USB stick must be fully formatted before
you copy the files to it. There should also
be no other files on the USB stick, only the
View21 software update files.

Refer to the Bush website www.bushaustralia.
com.au for further details.

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Software updates

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44 Troubleshooting

Troubleshooting

Please note indoor aerials are not recommended for use with this product (this includes loft aerials)
otherwise you may experience problems with reception or picture break-up on some channels.

Problem Possible cause What to do

Standby light not lit. Mains adaptor unplugged.

Mains socket switched off.

Connect mains adaptor.
Switch on mains socket.

No signal found. Aerial is disconnected.

Aerial is damaged/misaligned.
Out of digital signal area.

Connect aerial lead.
Check aerial and connections.
Ensure that you are capable of receiving
Digital TV.

No picture or sound. HDMI cable not securely connected.

Volume is set to minimum or mute.

Check HDMI connections at both ends of the
cable.

Check volume settings.

No response to remote control. Digital box is switched off.

Remote control not aimed correctly.
Front panel obstructed.
Remote control batteries have run out.

Plug in and turn on plug.
Aim remote control at the front panel.
Move obstructions from the front of the digital box.
Replace the remote control batteries.

Forgotten PIN code. The default PIN is 0000.

You have moved your digital box and are no
longer able to receive digital channels.

Re-tune your digital box.
Try a signal booster or a direct feed from the aerial.

My View21 box is not playing all YouTube videos. YouTube contains video in some formats that can

be played on PCs only. The video you selected is
one of these.

Select another video to view.

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iPad/iPhone Troubleshooting

Problem Possible cause What to do

WiFi not connected. Go to WiFi set up in the System Menu. When

connected the WiFi icon will appear in the top left
corner of your iPad.

Connection to View21 Digital Box failed. Your Digital Box is either: In Standby or Needs to

be connected to your local network.

To pair the App with the View21 Digital Box you
will need to connect the Digital Box to your local
network using an Ethernet cable.

WiFi Troubleshooting

Problem Possible cause What to do

Low signal. Your Digital Box is either too far from your WiFi

router, or walls or metal objects between the
Digital Box and router is causing interference.

Move the Digital Box closer to the WiFi router or
remove any obstacles between the two.

Network out of range. Your Digital Box is either too far from your WiFi

router, or walls or metal objects between the
Digital Box and router is blocking the signal.

Move the Digital Box closer to the WiFi router or
remove any obstacles between the two.

Connecting to a different router or hotspot. Re-run the WiFi setup (refer to page 39).

46 Specifi cations

Specifi cations

Tuner and channel

• RF input connector
(IEC-TYPE, IEC169-2, female)

• RF output connector
(IEC-TYPE, IEC169-2, male)

Decoder

• Transport stream

• Profile level

• Input rate

• Video format

• Audio format

• Video output

MPEG-2/4 ISO /IEC 13818

MAX. 15Mbit/s

MPEG-2 /4 MPML

4:3/16:9 Switchable

MPEG Layer I & II, 32 / 44.1 / 48KHz

HDMI

Connection

• Power

• Tuner

• Video

• Audio

12V Mains adapter

Antenna input

Twin HDM I

Digital coaxial audio output

Power supply

• Input voltage

• Power consumption

AC 230V ~50Hz

MAX. 12W/standby <0.5W

IMPORTANT: Due to continual revision and improvements to our product design, specifications are subject
to change without notice.

• Unqualified attempts to repair this digital box will invalidate the warranty.

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48 Guarantee & legal

Safety Information

Warnings

• Refer repairs to this digital box to qualified
service personnel only.

• Do not disassemble this digital box.

• There are dangerous-voltage parts inside that
may cause electric shock even after power
is disconnected.

• Only use the power adapter supplied with this

product.

• Store your digital box in a clean, dry environment.

• Unplug the digital box immediately if it gets
wet, and consult ser vice personnel only.

• The digital box shall not be exposed to dripping

or splashing.

• No objects filled with liquids, such as vases, shall

be placed on the digital box.

• Always unplug the digital box before cleaning it.

• Wipe dust off the cabinet of the digital box
with a clean, dry and soft cloth.

• Do not place any objects on top of the digital box.

• Avoid exposing your digital box directly
to sunlight or other heat sources.

• Put your digital box in a well-ventilated area
away from high humidity.

• For stubborn stains use a damp
(not dripping) cloth.

• Do not use any cleaning solutions on
this digital box.

• Do not expose this digital box to rain
or moisture.

Safety Tips

If smoke, abnormal noise or odor comes out
of this digital box, unplug from the mains supply
immediately and contact the retailer. Never try to
repair the digital box on your own. Always contact
the dealer for repairs.

Note

This User Guide contains for-reference-only
graphics and information that is subject to change
without notice.

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View21 disclaimer for the Smart Digital
TV Recorder

Thank you for purchasing a View21 product.

This Smart Digital T V Recorder
has a number of different features and functions
which we hope you will enjoy.

To get the most out of using your purchase,
please read the User Guide that accompanies
your product.

Resolving problems

If you believe that your product is faulty or has
developed a fault, in the first instance, please
consult the troubleshooting guide in the User
Guide.

‘Smart technology’ enabling you to enjoy
third party services

This product incorporates ‘smar t’ technology
which enables you to access and use web-based
services, content and applications provided by
third parties, such as YouTube, Twitter
and Flickr.

To enjoy these services you may need to create
an account with the third party service or use
additional equipment and membership fees may
apply. Your use of these services, and the content
made available through them, will be governed by

the third party provider’s terms and conditions and
privacy policy, so please make sure that you read
them. In particular, please respect the terms on
which you are allowed to use copyright materials
and the rules governing the posting of content
to those services. Please see the section below
headed “Your privacy” for information about
“cookies” stored and accessed on this product.

As we have no control over these ser vices nor your
Internet access, we cannot guarantee the availability
of such services nor that your access to, or use of,
such services will be uninterrupted or problem-free.
We are neither responsible nor liable for any
customer service or support relating to these third
party services and any enquires should be made
directly to the respective third party service providers.

Your product contains software which enables it
to receive and display these third party services and
applications on your TV or other device connected
to your product. Sometimes, these third parties may
make changes to their Internet-based services which
may require updates to the software installed in
your product. Although we will make every effort
to make these updates during the period that the
Smart HD Digital TV Recorder comprises an active
and supported product within the ‘View21’ range,
we cannot guarantee them. Any software updates
that we do make available may be done so in a

number of different ways e.g. they may be initiated
automatically or require download and manual
installation by you.

Exclusions

In view of the above, there are certain things for
which we exclude our liability and certain things
for which we do not, as explained below.

What we don’t exclude:

• We do not exclude or limit our liability for
any of the following:

• death or personal injury caused by our
negligence, fraud or fraudulent
misrepresentation; or

• any other matter for which it would be illegal
or unlawful for us to limit, exclude or attempt
to exclude our liability.

What we do exclude:

Except as set out in the preceding paragraph,
we exclude all liability for any losses, whether
in contract or tort, for any direct, indirect,
incidental, special or consequential damages
(including any legal fees and expenses you incur
and for any lost data, opportunity, goodwill,
revenue or profits) or any other damages arising
out of or in connection with:

• any information or data contained in
the product;

50 Guarantee & legal

• the use of the product; or

• any content or service accessed by you
or any third party.

In view of the services which are outside our
control as explained above, in particular we
exclude all liability for any losses that you may
suffer arising from any of the following:

• the availability (or unavailability), speed
and quality of the Internet connection to
your product;

• the availability (or unavailability), suspension,
removal or termination of any third party
content or service including of the language
or the features supported by that service; and

• any change to third party content or ser vices
(including any associated APIs) that affects the
functionality of the software installed in the
product (e.g. Apps).

Your privacy

We do not collect or process any of your personal
data using this product nor do we store or access
any ‘cookies’ on its hard drive.

However, the third party services that you access
using this product may collect, store and process
personal information about you and may also use
features such as cookies. Cookies are small data
files sent to your product from a web server that
are stored on your product’s hard drive and can
be read by the third par ty ser vices that you access
using the product.

We strongly recommend that you read the privacy
and cookie policy of each service that you use as
it will apply to the personal information collected
and the cookies stored and accessed when you use
those services through this product. The policies
will also include details of the purposes for which
your personal information and any cookies are
used by the provider of the third party service
you access.

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Model: VV107ZRH Series

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a

replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You

are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not

amount to a major failure.

For more information and support visit:

www.bushaustralia.com.au

YOUR WARRANTY

For any Warranty Enquiries, please call:

1300 055 518