PROBLEM REASON SOLUTION NOTES
Lid lights ash on and off Beverage levels low Rell beverage hopper with premixed product
Product not freezing
Ambient temperature too high
Be sure there is a minimum of 6 inches of air space at the
top, back and sides of the dispenser.
Maximum ambient temperatures not to
exceed 90 degrees
Temperature setting set to “Off”
or “Chill”
Set temperature setting to “ICE”
Consistency set too low
Set the Consistency setting to a higher value. See
SETTINGS portion of this guide.
Default value is 10
Possible range (01 - 16)
Insufcient power to
compressor
Be sure the power receptacle is properly rated for your
dispenser.
Dirty Filter
1. Remove lter from back of unit.
2. Soak lter in hot soapy water.
3. Rinse, Dry and Replace lter.
Faucet Leakage
Faucet seal misaligned or
damaged or misaligned
• Follow the recommended cleaning guide to remove
and inspect the faucet seal.
• If the faucet seal was misaligned, realign the seal,
reassemble and recheck for leaks.
• If damaged - call for service.
DO NOT LUBRICATE the faucet seal
Product leaking below the hopper
Rear drum seal misaligned or
damaged.
• Follow the recommended cleaning guide to remove
and inspect the rear drum seal.
• If the drum seal was misaligned, realign the seal,
reassemble and recheck for leaks.
• If damaged - call for service.
The tapered end of the seal must face to the
front of the dispenser
DISPLAY MESSAGE:
“FILTER CLEANING REQUIRED”
Preventive Maintenance
Reminder
1. Remove lter from back of unit.
2. Soak lter in hot soapy water.
3. Rinse, Dry and Replace lter.
4. Hold ULTRA button for 3 seconds to reset message
Dirty Filter
Insufcient air ow
DISPLAY MESSAGE:
*
SENSOR ERROR
VARIOUS
All display messages containing:
“SENSOR ERROR” require a call for service.
All sensor errors should be evaluated and
repaired by a qualied service technician.
QUICK REFERENCE GUIDE FOR OPERATION AND MAINTENANCE
MODEL:
BUNN ULTRA 2
TROUBLE SHOOTING GUIDE
Before you call for service...
The ICEE Company, Ontario, CA 91761
92801932_SP_IQRG_BUNN
CUSTOMER SERVICE: 1-800-423-3872
For more help, click or go to:
http://slushpuppie.com/store/maintenance/