Bunn-O-Matic Corp. (“BUNN”) warrants equipment manufactured by it as follows:
1. Airpots, thermal carafes, decanters, GPR servers, iced tea/coffee dispensers, MCR/MCP/MCA single cup brewers,
thermal servers and ThermoFresh® servers (mechanical and digital) 1 year parts and 1 year labor.
2. All other equipment - 2 years parts and 1 year labor plus added warranties as specified below:
a) Electronic circuit and/or control boards - parts and labor for 3 years.
b) Compressors on refrigeration equipment - 5 years parts and 1 year labor.
c) Grinding burrs on coffee grinding equipment to grind coffee to meet original factory screen sieve analysis - parts
and labor for 4 years or 40,000 pounds of coffee, whichever comes first.
These warranty periods run from the date of installation BUNN warrants that the equipment manufactured by it will be
commercially free of defects in material and workmanship existing at the time of manufacture and appearing within the
applicable warranty period. This warranty does not apply to any equipment, component or part that was not manufactured by BUNN or that, in BUNN’s judgment, has been affected by misuse, neglect, alteration, improper installation
or operation, improper maintenance or repair, non periodic cleaning and descaling, equipment failures related to poor
water quality, damage or casualty. In addition, the warranty does not apply to replacement of items subject to normal
use including but not limited to user replaceable parts such as seals and gaskets. This warranty is conditioned on the
Buyer 1) giving BUNN prompt notice of any claim to be made under this warranty by telephone at (217) 529-6601 or
by writing to Post Office Box 3227, Springfield, Illinois 62708-3227; 2) if requested by BUNN, shipping the defective
equipment prepaid to an authorized BUNN service location; and 3) receiving prior authorization from BUNN that the
defective equipment is under warranty.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF EITHER MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. The agents, dealers or employees of BUNN are not authorized to make mod-
ifications to this warranty or to make additional warranties that are binding on BUNN. Accordingly, statements by such
individuals, whether oral or written, do not constitute warranties and should not be relied upon.
If BUNN determines in its sole discretion that the equipment does not conform to the warranty, BUNN, at its exclusive
option while the equipment is under warranty, shall either 1) provide at no charge replacement parts and/or labor (during
the applicable parts and labor warranty periods specified above) to repair the defective components, provided that this
repair is done by a BUNN Authorized Service Representative; or 2) shall replace the equipment or refund the purchase
price for the equipment.
THE BUYER’S REMEDY AGAINST BUNN FOR THE BREACH OF ANY OBLIGATION ARISING OUT OF THE SALE OF THIS
EQUIPMENT, WHETHER DERIVED FROM WARRANTY OR OTHERWISE, SHALL BE LIMITED, AT BUNN’S SOLE OPTION
AS SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND.
In no event shall BUNN be liable for any other damage or loss, including, but not limited to, lost profits, lost sales, loss of
use of equipment, claims of Buyer’s customers, cost of capital, cost of down time, cost of substitute equipment, facilities
or services, or any other special, incidental or consequential damages.
392, A Partner You Can Count On, Air Infusion, AutoPOD, AXIOM, BrewLOGIC, BrewMETER, Brew Better Not Bitter,
BrewWISE, BrewWIZARD, BUNN Espress, BUNN Family Gourmet, BUNN Gourmet, BUNN Pour-O-Matic, BUNN, BUNN
with the stylized red line, BUNNlink, Bunn-OMatic, Bunn-O-Matic, BUNNserve, BUNNSERVE with the stylized wrench
design, Cool Froth, DBC, Dr. Brew stylized Dr. design, Dual, Easy Pour, EasyClear, EasyGard, FlavorGard, Gourmet Ice,
Gourmet Juice, High Intensity, iMIX, Infusion Series, Intellisteam, My Café, Phase Brew, PowerLogic, Quality Beverage Equipment Worldwide, Respect Earth, Respect Earth with the stylized leaf and coffee cherry design, Safety-Fresh,
savemycoffee.com, Scale-Pro, Silver Series, Single, Smart Funnel, Smart Hopper, SmartWAVE, Soft Heat, SplashGard,
The Mark of Quality in Beverage Equipment Worldwide, ThermoFresh, Titan, trifecta, TRIFECTA (sylized logo), Velocity
Brew, Air Brew, Beverage Bar Creator, Beverage Profit Calculator, Brew better, not bitter., Build-A-Drink, BUNNSource,
Coffee At Its Best, Cyclonic Heating System, Daypart, Digital Brewer Control, Element, Milk Texturing Fusion, Nothing
Brews Like a BUNN, Picture Prompted Cleaning, Pouring Profits, Signature Series, Sure Tamp, Tea At Its Best, The
Horizontal Red Line, Ultra are either trademarks or registered trademarks of Bunn-O-Matic Corporation. The commercial
®
trifecta
brewer housing configuration is a trademark of Bunn-O-Matic Corporation.
Service Messages ................................................................................................... 24
3
PROGRAMMING
Using the menu-driven display on the front of the brewer, the operator has the ability to alter or modify various
brewing parameters such as brew temperatures, brew volumes, bypass, pulse brew, pre-infusion, SmartWAVE,
drip time and fresh time. The operator can customize the brewing process to their specifications, allowing for
the precise brewing of various flavors of coffee.
OPERATING CONTROLS
D
B
REGULAR
SS
M
L
BREW
Home Screen
A. BREW Left/Right
When the home screen is visible, select the BREW button to begin a brew cycle on the selected side.
D
DECAF
M
BREW
C
L
AA
B. PROGRAMMING
Touch the BUNN logo for 2 seconds to enter the programming.
C. BATCH SELECTOR SWITCHES
Selecting the icon corresponding to Small, Medium, and Large batch selects the amount of product
to be brewed on the selected side. The highlighting of the icon indicates the selected batch to brew.
D. RECIPE LIBRARY
Select the button to choose between any of the saved recipes stored in the Recipe Library. Use the arrows
at the top of the screen to scroll through the list of recipes available.
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4
SERVICE
EVENT LOGSTATISTICS
ADVANCEDCARE & CLEANING
ACCESS
PROGRAMMING (cont.)
Always remember to place a container and funnel under the sprayhead when operating the brewer during the
set-up of CALIBRATE FLOW, and testing the brew and bypass valves in SERVICE TOOLS/TEST OUTPUTS.
HOW TO ACCESS PROGRAMMING
To enter programming mode, the home screen must
be present on the display. Touch the BUNN logo at the
top of the display for 2 seconds. The SERVICE ACCESS
screen will appear on the display.
HOW TO EXIT PROGRAMMING
To exit the programming mode at any time, select the
BUNN logo at the top of the display. The display will
return to the home screen.
If there is no interaction with the touchscreen within a
5-minute period while in programming mode, the display
will automatically return to the home screen.
PROGRAMMING LOCKOUT
This switch is located on the graphics board located
under the top panel of the brewer. The switch can be
set to prevent access to the advanced programming
settings of the brewer. Once all the correct brew settings
are programmed, the operator can set the switch to
the “ON” position to prohibit anyone from viewing and
changing settings. The brewer must be powered down
when setting the switch.
Touch for 2 seconds
REGULAR
M
SS
BREW
L
DECAF
M
BREW
L
SERVICE ACCESS
To access this menu, touch the BUNN logo for 2 seconds
with the home screen present. This is the first screen that
will appear on the display when accessing programming
mode. If Programming Lockout is enabled, the advanced
icon will not appear until the feature is disabled. Select
any icon to access the sub-menus.
Touch for 2 seconds
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5
PROGRAMMING (cont.)
SERVICE ACCESS OPTIONS
EVENT HISTORY - Select this icon to view current cycles, lifetime cycles, and the length/number of
times certain components are activated.
STATISTICS - Select this icon to view the amount of brew cycles per batch size. Twin models will
show separate numbers for left and right brew cycles. The second sub-screen within Statistics will
show model, display version and I/O version number.
CARE & CLEANING - Select this icon to view cleaning instructions. The instructional content featured
will have a picture with a short description of the action that should take place.
ADVANCED - Selecting this icon will display a password entry screen. By default, the password can
be bypassed by selecting ENTER. By default, entering 7738 on this screen will allow permission for
setting a password. Setting a password will prevent entry into the Service Menu.
PASSWORD ENTRY
The default password (0000) can be changed in REGIONAL SETTINGS. To prevent an override for this password,
refer to the "Programming Lockout Switch" to enable.
PASSWORD ENTRY
####
SHOW
PASSWORD
By selecting the "SHOW PASSWORD" check box, the entered password is revealed on the screen.
Enter
Cancel
123
1
1
456
4
4
789
7
7
Cancel
2
2
5
5
8
8
0
0
0
3
3
6
6
9
9
Enter
x
- Selecting "Enter" will attempt to advance the user to the Service Menu.
- Selecting "Cancel" will back the user out of the PASSWORD ENTRY screen.
SHOW
PASSWORD
PASSWORD ENTRY
123
1
1
456
4
4
789
7
7
Cancel
2
2
5
5
8
8
0
0
0
0000
3
3
6
6
9
9
Enter
x
- Selecting "Clear All" will remove all digits entered on the screen.
x
- Selecting "Clear" will remove the latter digit entered on the screen.
Passwords:
0000 - Default password that will gain access to the Service Menu unless reset.
3366 - Demo mode
7738 - Override for Service Screen password change
5020 - Override for Import/Export password change
050718
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PROGRAMMING (cont.)
SERVICE ACCESS OPTIONS
EVENT HISTORY - Select this icon to view current cycles, lifetime cycles, and the length/number of
times certain components are activated.
STATISTICS - Select this icon to view the amount of brew cycles per batch size. Twin models will
show separate numbers for left and right brew cycles. The second sub-screen within Statistics will
show model, display version and I/O version number.
CARE & CLEANING - Select this icon to view cleaning instructions. The instructional content featured
will have a picture with a short description of the action that should take place.
ADVANCED - Selecting this icon will display a password entry screen. By default, the password can
be bypassed by selecting ENTER. By default, entering 7738 on this screen will allow permission for
setting a password. Setting a password will prevent entry into the Service Menu.
ADVANCED MENU
To access this menu, select the ADVANCED icon while viewing the SERVICE ACCESS screen on the display. If
Programming Lockout is enabled, this menu cannot be accessed until the feature is disabled. Select any icon to
access the sub-menus.
ADVANCED MENU OPTIONS
RECIPES - Select this icon to disable, enable, add or modifying recipes.
MACHINE SETTINGS - Select this icon to adjust global settings on the brewer.
SERVICE - Select this icon to access high level diagnostic functions and service information.
ADVANCEDMENU
RECIPESMACHINE SETTINGSSERVICE
IMPORT / EXPORTCALIBRATIONS
CALIBRATIONS - Select this icon to perform necessary adjustments to ensure accurate brewing.
IMPORT/EXPORT - Select this icon to import/export screen graphics or recipes.
050718
7
PROGRAMMING (cont.)
SETTING A PASSWORD (ADVANCED)
The default password for accessing the Service Menu can be reset in
Regional Settings when using the password "7738" at the Password
Entry screen.
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, enter the numbers: 7738.
4. Select ENTER.
5. At the SERVICE MENU screen, select the REGIONAL SETTINGS
icon.
6. Within REGIONAL SETTINGS, select PASSWORD.
7. Select the ADVANCED icon.
8. Enter "7738" into the first password text area on the screen. After the password is entered, the system will
notify the user if the password for resetting is accepted. If "INVALID" is shown on the screen, ensure you
entered the "7738" password when accessing the SERVICE MENU and repeat this steps 5 through 7.
9. Proceed to enter the "NEW PASSWORD" by selecting the second text area on the screen. A numeric pad
will appear; enter the new password and select ENTER when finished.
10. Confirm the new password by selecting the third text area and entering the same digits that
SETTING A PASSWORD (IMPORT/EXPORT)
The default password for importing and exporting files can be reset
in Regional Settings.
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER
4. At the SERVICE MENU screen, select the REGIONAL
SETTINGS icon.
5. Within REGIONAL SETTINGS, select PASSWORD.
6. Select the IMPORT/EXPORT icon.
7. Proceed to enter the "NEW PASSWORD" by selecting the text area on the screen. If a password was
previously set for IMPORT/EXPORT, you will need to enter the current password first. A numeric pad will
appear; enter the new password and select ENTER when finished.
8. Confirm the new password by entering the same digits that were entered in Step 7 on the Numeric pad.
9. When finished, select "SAVE".
VIEWING ASSET, SERIAL & SERVICE NUMBER
1. Touch the BUNN logo for 2 seconds to enter the SERVICE
ACCESS screen.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password
is required, enter the code at this screen).
4. At the SERVICE MENU screen, select the SERVICE icon.
5. Select SERVICE NUMBERS to view the asset, serial and service numbers.
NOTE: The asset number will display if it has been setup in programming, otherwise it will not appear.
8
PROGRAMMING (cont.)
COFFEE DEFAULT RECIPE PARAMETERS
(Regular, Decaf, Brazil, Colombia, Costa Rica, Ethiopia, Guatemala, Kenya, Peru, Sumatra)
Recipe SettingSmall Batch
Medium Batch
(Disabled by Default)
Large Batch
Volume64.0 OZ / 1.9 L128 OZ / 3.8 L128.0 OZ / 3.8 L
Bypass (ITCB HV only)0%20%20%
Pre-InfusionDisabled DisabledDisabled
Pulse BrewDisabledDisabledDisabled
SmartWAVE444
SmartWAVE Enabled
NONONO
Drip Time 1:00 (Min:Sec)1:30 (Min:Sec)1:30 (Min:Sec)
Freshness Time 1:00 (Hr:Min)1:00 (Hr:Min)1:00 (Hr:Min)
Total Brew Time2:38 (Min:Sec)3:39 (Min:Sec)4:20 (Min:Sec)
TEA DEFAULT RECIPE PARAMETERS
Recipe SettingSmall Batch
Medium Batch
(Disabled by Default)
Large Batch
Volume38.0 OZ / 1.9 L76.0 OZ / 2.2 L76.0 OZ / 2.2 L
Dilution160.0 OZ / 4.7 L320.0 OZ / 9.4 L320.0 OZ / 9.4 L
Dilution Delay0:000:000:00
Pre-InfusionDisabled DisabledDisabled
Pulse Brew0:15 ON / 0:15 PAUSE0:15 ON / 0:15 PAUSE0:15 ON / 0:15 PAUSE
SmartWAVEDISABLEDDISABLEDDISABLED
SmartWAVE Enabled
NONONO
Drip Time 0:55 (Min:Sec)1:20 (Min:Sec)1:20 (Min:Sec)
Freshness Time 8:00 (Hr:Min)8:00 (Hr:Min)8:00 (Hr:Min)
Total Brew Time3:25 (Min:Sec)6:20 (Min:Sec)6:20 (Min:Sec)
9
PROGRAMMING (cont.)
BREW LOCKOUT
This is a feature that allows the user to lock out all brewing functions until
the water in the tank has reached the specified READY TEMPERATURE.
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password is
required, enter the code at this screen).
4. In the SERVICE MENU screen, select the MACHINE SETTINGS icon.
5. Select the BREW SETTINGS icon.
6. With the Temperature screen present, locate the BREW LOCKOUT feature on the bottom-left of the screen.
Select the white text area so that a green check mark appears.
7. Select the white text area across from READY TEMP. Enter the desired READY TEMP on the numeric pad.
Note: Ready temperature will allow brewing to occur when the tank temperature reaches that value.
MODIFYING RECIPES
By default, recipe settings are preset from the factory. The operator
RECIPEEDIT
has the choice of enabling, disabling and modifying any recipe
setting.
VOLUME
BYPASS
DILUTION
DILUTION DELAY
PRE-INFUSE
HOW TO ACCESS RECIPE SETTINGS
1. Touch the BUNN logo for 2 seconds to enter SERVICE
ACCESS.
PULSE BREW
SMARTWAVE
DRIP TIME
FRESHNESS
RECIPE REVIEW
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
4. In the ADVANCED MENU screen, select the RECIPES icon.
5. The RECIPE EDIT screen will appear on the display. If necessary, use the scroll arrow at the top of the
screen to navigate to the desired recipe name to edit. Select the recipe name.
6. Enable the batch size you wish to modify by selecting the white check box. If the batch size is already
enabled as indicated by the green check mark, proceed to the next step.
7. Select the batch icon next to the size you wish to modify (small, medium and large).
8. The screen that will appear has a menu of icons that represent settings you can enable, disable or modify.
VOLUME - This icon allows for volume adjustments. Each batch size, small, medium, and large will
have adjustable brew volume ranges to choose from. Pressing SAVE after the number has been
entered will confirm the change and exit back out to the recipe parameter screen.
BYPASS (ITCB HV Only)- This icon adjusts the bypass as a percentage of the total brew volume.
This means the set percentage will bypass the coffee grounds through the funnel to the server. If
bypass is used in a recipe, it will only turn on after 30 seconds of sprayhead time. The operator will
press SAVE to confirm their entry, which will exit them back to the recipe parameter screen.
DILUTION (Tea Recipes Only) - Dilution is used in tea brewing to dilute the concentrate of tea
brewed in the funnel. The user will set the amount desired in ounces or ml. The user can adjust
the volume by touching the text field and prompting the numeric keypad or use the plus or minus
butttons to increment or decrement the volume. Save confirms the change and exits the user back
to the recipe parameters screen. The arrow will just take user back to the recipe parameter screen.
10
PROGRAMMING (cont.)
DILUTION DELAY (Tea Recipes Only)- This feature allows the user to set a time when the dilution
water should turn on after a brew cycle has been initiated. The user can adjust the time by touching
the text field and prompting the numeric keypad or use the plus or minus butttons to increment
or decrement the time. Save confirms the change and exits the user back to the recipe parameters
screen. The arrow will just take user back to the recipe parameter screen.
PRE-INFUSE - Pre-Infusion is defined as two parts; the first initial wetting of the coffee grounds
and the first initial “OFF” period before the rest of the brew cycle begins. The operator will have
the ability to brew with just pre-infusion only, if they prefer to do so. The operator must enable the
feature by selecting the checkbox. To set an “ON” time, the operator can select the text field. This
will prompt the numeric keypad to enter the desired time. To confirm a change, the operator must
press the SAVE button. The batch size icon in the upper right hand corner of the screen will allow
the operator to cycle between batch sizes. If the operator switches to a different batch size, those
parameters must be updated in the fields. Disabling the feature will gray out the white text fields.
The operator will not be able to adjust this setting unless the feature is enabled.
PULSE BREW - Pre-infusion and bypass settings will be taken into account if set already. The
operator will use the text fields to enter times. When entering the sprayhead on time, the ounces or
milliliters (depends on units set on the machine) being dispersed for that amount of time will display.
The quantity of water dispersed will be larger the longer the time is on. If the time is decreased, the
volume should lower as well. The volume displayed will be gathered from an average of both the
left and right sprayhead calibration settings. When setting the pause time, the operator is choosing
how long to turn the sprayhead off; this is not an accumulated time. This time is the length that the
sprayhead will turn off during the pulse routine then turn back on. Both on and off times will have
limits the operator is able to set depending on the parameters of the recipe. When configuring the
routine, the total brew time will change to be shorter or longer depending on the routine settings.
Longer pause times extend total brew time in most cases. The Auto calculate button will automatically set a routine based on the parameters for the recipe. Save will confirm and save the settings
for that recipes batch size. The batch size icon will cycle through the other enabled sizes to allow
the operator to set the pulse brew for a different size batch from this screen.
Reset - Creates an auto pulse brew is a set routine of 7 pulses that has been calculated by
parameters the operator has set. The operator must specify the batch volume, percentage of bypass,
pre-infusion time, and drip time. The pulse off time is calculated off a 60 second additional Brew
time for the 6 off pulses between the 7 on pulses. Off time = 10 sec / pulse = 60 sec / 6 pulses
Manual Pulse Brew - If a operator would like to adjust the brewing time which they have been
given in Auto pulse, they can change or make adjustments to the remaining on/off times. Doing this
can extend or shorten the brew time originally calculated for the Auto Pulse brew thus the operator
is now going to control what on and off times the brewer will use to make a pulse routine.
SMARTWAVE® - This is a brewing feature that alters the trajectory of water coming out of the
sprayhead in order to enhance uniformity of extraction. This is accomplished by activating the
air pump during the sprayhead on times only. When the sprayhead valve is on, the air pump will
activate and blow a pulse of air which will widen the pattern of water that hits the bed of coffee.
The operator will be able to set the SmartWAVE from 1-14. The plus/minus buttons will increment
and decrement by 1. Each number represents the air pump turning on twice during that brew cycle.
1 (2) - 14 (28). There will always be a blowout period of 5 seconds at the end of the brew. This will
evacuate water in the sprayhead to help avoid lime build up.
110618
11
PROGRAMMING (cont.)
DRIP TIME - Drip time is the time allotted to allow for any excess coffee to drip from the funnel after
a brew has been completed. The operator will be able to add up to 5 minutes worth of time. If no
time is added the brew will complete and funnel locks will raise.
FRESHNESS - This time is used to help control beverage quality. An alert will pop-up full screen and
state that the recipe has expired. Once acknowledged, the operator can brew as normal.
REVIEW - Selecting this icon will give the operator another method of setting a recipe. This method
uses a table layout that shows the parameters and the values that are set. Selecting the white area
will take the operator directly to the edit page for that parameter. The operator can change the value,
SAVE, and exit back to the recipe review screen.
MACHINE SETTINGS
Selecting Brew Settings will take the user directly to the Set Temperature screen. This screen allows the setting of
the temperature that the tank attempts to heat to and maintain, and at what threshold the system allows brewing
to occur (if brew lockout is on). The tank set temp is the set point that the heater tries to control to, and the ready
temperature is how much below the set temp that the system allows brews to occur, depending on whether or
not the brew lockout (also known as temperature lockout) feature is active.
HOW TO ACCESS MACHINE SETTINGS
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password is
required, enter the code at this screen).
4. In the SERVICE MENU screen, select the MACHINE SETTINGS icon.
5. The MACHINE SETTINGS screen will appear on the display. There
will be a menu of icons that represent settings you can enable, disable or modify.
MACHINESETTINGS
REGIONAL SETTINGSBREWER SETTINGS
BREW SETTINGS
RENAMING A RECIPE
There are 5 pages containing 6 recipe names (30 total). By default, recipe names are preset from the factory.
The operator has the choice of renaming any recipe.
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
4. In the SERVICE MENU screen, select the RECIPE icon.
5. The RECIPE EDIT screen will appear on the display. If necessary, use the scroll arrow at the top of the
screen to navigate to the desired recipe name to edit. Select the recipe name.
NOTE:
selection list from the home screen. Grey-filled buttons represent recipes with all batch sizes disabled; these recipe
names will not appear in the recipe selection list from the home screen until a batch size is enabled.
Blue-filled buttons represent recipes with enabled batch sizes; these recipes will appear in the recipe
6. Select the white rectangle that contains the current name for the recipe.
7. Use the touchscreen to enter a new recipe name. Select ENTER when finished.
8. Select SAVE to store the new recipe name in programming.
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PROGRAMMING (cont.)
ENABLING/DISABLING BATCH SIZES
The operator has the option to setup a recipe to include up to 3 batch sizes. Disabling all batch sizes for any given
recipe will remove it from the recipe selection list at the home screen.
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
4. In the SERVICE MENU screen, select the RECIPE icon.
5. The RECIPE EDIT screen will appear on the display. If necessary, use the scroll arrow at the top of the
screen to navigate to the desired recipe name to edit. Select the recipe name.
6. Select the desired batch sizes to be offered with the recipe by selecting the white check box next to each
batch size icon. Enabling the batch size without editing the batch recipe settings will automatically set
recipe parameters to default settings (volume, bypass, pre-infusion, etc).
7. Select SAVE to keep the changes made to the recipe.
RECIPE REVIEW
Recipe review is a feature that allows the user to quickly view and modify recipe settings. This method will provide
a table layout that shows the parameters and the values that are set for the recipe in review.
8. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
9. Select the ADVANCED icon.
10. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
11. In the SERVICE MENU screen, select the RECIPE icon.
12. The RECIPE EDIT screen will appear on the display. If necessary, use the scroll arrow at the top of the
screen to navigate to the desired recipe name to edit. Select the recipe name.
13. Select any Enabled batch size to review recipes.
14. Select the RECIPE REVIEW icon.
NOTE: You can toggle between enabled batch sizes by selecting the batch size icon on the top-right corner of
the screen.
15. Within Recipe Review, you will see a table layout containing recipe settings. Use the scroll arrow at the
top of the screen to navigate through the pages. You can edit each setting by selecting the corresponding
white text area and entering a new value before saving the changes.
13
PROGRAMMING (cont.)
HOW TO TRANSFER RECIPES
The ability to transfer recipes from brewer to brewer is supported for Platinum Series Brewers. When choosing
a USB device for transferring and loading files, ensure to follow the proper USB formats.
1. Insert the USB device into the external US port on the right-side of the hood.
2. Ensure the brewer is plugged into a power source and powered On.
3. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
4. Select the ADVANCED icon.
5. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
6. In the SERVICE MENU screen, select the IMPORT/EXPORT icon.
7. Select EXPORT. The Export Menu will appear on the display.
8. Select the RECIPES icon.
9. Select YES. All recipes will be exported to the USB device.
10. Remove the USB device from the USB port and insert the USB device into a compatible Platinum
Series Brewer.
11. Repeat steps 2-6.
12. Select IMPORT. The import menu will appear on the display.
13. Select the RECIPES icon.
14. Select YES to import all recipes. Allow time for the import to finish.
15. Touch the BUNN logo at the top of the display to return to the home screen. Remove the USB
device and review the recipes for verification.
SET TEMPERATURE & RECIPE TEMPERATURE
The user has the ability to choose between SET TEMPERATURE and READY TEMPERATURE when deciding
the target temperature for water to reach before a brew cycle can occur. BREW LOCKOUT can be enabled
when either setting is selected.
SET TEMPERATURE
This is a global setting for the brewer to maintain water temperature for. The feature must first be enabled before it can be adjusted.
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password
is required, enter the code at this screen).
4. In the SERVICE MENU screen, select the MACHINE SETTINGS
icon.
5. Select the BREW SETTINGS icon.
6. With the Temperature screen present, the RECIPE TEMPERATURE and SET TEMPERATURE option can be
toggled by selecting the white box next to RECIPE TEMPERATURE.
The READY TEMP is only available if BREW LOCKOUT is enabled, as indicated with a green check mark. To
enable SET TEMPERATURE, ensure RECIPE TEMPERATURE is disabled as indicated with an empty white box
next to the option.
14
PROGRAMMING (cont.)
RECIPE TEMPERATURE
This feature allows the user to individually set target brewing temperatures for each recipe. Recipe Temperature must be enabled before the option appears in RECIPE EDIT.
How To Enable RECIPE TEMPERATURE
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
4. In the SERVICE MENU screen, select the MACHINE SETTINGS icon.
5. Select the BREW SETTINGS icon.
6. With the Temperature screen present, the RECIPE TEMPERATURE and SET TEMPERATURE option can be
toggled by selecting the white box next to RECIPE TEMPERATURE. The READY TEMP is only available if
BREW LOCKOUT is enabled, as indicated with a green check mark. To enable RECIPE TEMPERATURE, ensure
there’s a green check mark within the white box next to the option.
7. You will now see the RECIPE TEMPERATURE icon within the RECIPE EDIT screens for every recipe. Before
leaving the RECIPE TEMPERATURE screen, ensure the “READY WITHIN” Temperature is set (5ºF is the default) only when BREW LOCKOUT is enabled.
8. Individually set Recipe Temperatures by accessing
SCREENSAVER
A screensaver will appear after a period of inactivity with the touchscreen display. This feature is disabled by
default. The ability to load custom screen saver graphics is supported and the brewer comes with a set of
BUNN graphics loaded in the software.
HOW TO SET A DEFAULT SCREENSAVER
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
4. In the SERVICE MENU screen, select the MACHINE SETTINGS icon.
5. The MACHINE SETTINGS screen will appear on the display. Select BREWER SETTINGS.
6. Select SCREENSAVER.
7. Check the box next to BUNN DISABLED, the wording should then change to BUNN ENABLED.
8. Select the text area and input the amount of time before the screensaver appears on the numeric touch-
pad. The time entered on this screen must fall between 5 min - 24 min. By default, the screensaver is set
to 15 min. When enabled, the system will cycle through a series of BUNN graphics after the set amount of
time for the screensaver to appear.
15
PROGRAMMING (cont.)
HOW TO SET A CUSTOM SCREENSAVER
Custom screensaver graphic(s) must be loaded into the software before it can be set as a screensaver. When
choosing a USB device for transferring and loading files, ensure to follow the proper formats and review size
restrictions.
Supported Graphic Type: .Jpg
Maximum Number of Images Supported: 10
Recommended Graphic Dimensions: 480 x 272 resolution
First Steps: Import Custom Graphics into the Brewer's Software
1. Load a USB device with custom screensaver graphics and eject the device from the computer when the
file transfer is complete.
2. Insert the USB device into the external US port on the right-side of the hood.
3. Ensure the brewer is plugged into a power source and powered On.
4. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
5. Select the ADVANCED icon.
6. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
7. In the SERVICE MENU screen, select the IMPORT/EXPORT icon.
8. Select IMPORT. The Import Menu will appear on the display.
9. Select the GRAPHICS icon. If the icon is grayed out on the display, remove and reinsert the USB
device into the USB port. If the graphic remains gray-out, ensure to follow the proper formats and
review size restrictions.
10. Select YES to import graphics. Allow time for the import to complete.
11. Touch the BUNN logo at the top of the display to return to the home screen.
Next Steps: Setting the Custom Graphic as Screensaver
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
4. In the SERVICE MENU screen, select the MACHINE SETTINGS icon.
5. The MACHINE SETTINGS screen will appear on the display. Select BREWER SETTINGS.
6. Select SCREENSAVER.
7. Check the box next to CUSTOM DISABLED, the wording
should then change to CUSTOM ENABLED.
8. Select the text area and input the amount of time before the
screensaver appears on the numeric touch-pad. The time
entered on this screen must fall between 5 min - 24 min.
By default, the screensaver is set to 15 min. When enabled,
HR:MIN
the custom graphic(s) will appear after the set amount of
time.
Note: The “CUSTOM ENABLED” feature is only available if graphics have been imported to the machine.
16
PROGRAMMING (cont.)
SETTING ENERGY SAVER
When enabled, this setting will lower the tank temperature with 12 and 24 hour formats to save on energy consumption during idle periods. If energy saver has been enabled, the brew button(s) on the homes screen will
display ENERGY SAVER and be grayed-out. If a brew button is selected and brew lockout is disabled, the machine
will exit energy saver and begin to brew. If brew lockout is enabled and the energy save button is pressed, the
machine will exit the feature and begin to heat water to brewing temperature. After energy saver has been exited,
the machine will not enter this mode until the next scheduled time.
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
4. In the SERVICE MENU screen, select the MACHINE SETTINGS icon.
5. The MACHINE SETTINGS screen will appear on the display. Select BREWER SETTINGS.
6. Select ENERGY SAVER.
7. Within the ENERGY SAVER screen, select the DISABLED
check box if the feature is not ENABLED.
8. Below TANK ACTION, choose between shutting off the
tank heater completely or reducing the water temperature
to 140 degrees Fahrenheit.
9. Below ENERGY SAVER ON, select the white text area.
Enter the time desired on the numeric touch pad. This
will be the time when the Energy Saver feature
becomes active.
10. Below ENERGY SAVER OFF, select the white text area. Enter the time desired on the numeric touch pad.
This will be the time when the Energy Saver feature becomes inactive and tank temperature will return to
normal operation (ready temperature for brewing).
SET DATE/TIME
The software has the ability to keep track of date and time. To set the time and date the user must select time &
date from the regional settings menu and also choose between 6 different display formats for Day/Month/Year.
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
4. In the SERVICE MENU screen, select the MACHINE SETTINGS icon.
5. The MACHINE SETTINGS screen will appear on the display. Select BREWER SETTINGS.
6. Select TIME & DATE.
7. Use the scroll arrow to navigate to TIME FORMAT. Choose the desired format for displaying Time and Date.
8. Use the scroll arrow to navigate back to TIME & DATE. Select each white text area and input the current
information as it relates to time and date. Select SAVE when finished.
17
PROGRAMMING (cont.)
FRESHNESS TIME
This feature is used to help control beverage quality. An alert with a pop-up message that will state the recipe has
expired. The operator will have the ability to press OK to acknowledge the reminder event. Once acknowledged,
the operator can brew as normal.
HOW TO MODIFY FRESHNESS TIME
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
4. In the SERVICE MENU screen, select the RECIPE icon.
5. The RECIPE EDIT screen will appear on the display. If necessary, use the scroll arrow at the top of the
screen to navigate to the desired recipe name to edit. Select the recipe name.
6. Select the batch icon next to the size you wish to modify (small, medium and large).
7. The screen that will appear has a menu of icons that represent settings you can enable, disable or modify.
Select the FRESHNESS TIME icon. Note: this is not a global setting and will need to be enabled and
adjusted for each batch size within a recipe if the feature is desired.
8. To enable the feature, ensure there is a green check mark next to ENABLED. Use the + and - buttons to
adjust the time in the white text area. Select SAVE when finished.
HR:MIN
18
PROGRAMMING (cont.)
UPDATE SOFTWARE
Certain folder structure must exist on a USB drive with correct naming conventions in order for the software update
to be successful. In addition to folder structure, certain files are required to reside in folders within the directory.
Follow the instructions to ensure folder structure and files are present before proceeding with updating software.
1. Insert the USB drive that will be used for the software update into a computers USB port.
2. Access the USB drive (removable disk accessed from “My Computer” in Windows).
3. Verify folder structure is present and programming files exist.
Note: No folders should be zipped or compressed on the USB drive.
Graphics Board
I/O Board
Click on Folder
Root Directory Folder
Software Files
Folder: Platinum
Folder: Platinum_IO
4. Open the protective cover to the USB slot on the right-side of the hood. Insert the USB device with the loaded
software updates.
5. The display touchscreen will present options available for updating software. Select the component on the touchscreen display to begin the update.
6. Allow time for the update to complete. Repeat steps to complete all
software updates if necessary.
19
PROGRAMMING (cont.)
MACHINE SETTINGS
Selecting Brew Settings will take the user directly to the Set Temperature screen. This screen allows the setting of
the temperature that the tank attempts to heat to and maintain, and at what threshold the system allows brewing
to occur (if brew lockout is on). The tank set temp is the set point that the heater tries to control to, and the ready
temperature is how much below the set temp that the system allows brews to occur, depending on whether or
not the brew lockout (also known as temperature lockout) feature is active.
HOW TO ACCESS MACHINE SETTINGS
1. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
2. Select the ADVANCED icon.
3. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
4. In the SERVICE MENU screen, select the MACHINE SETTINGS icon.
5. The MACHINE SETTINGS screen will appear on the display. There will be a menu of icons that represent
settings you can enable, disable or modify.
RECIPEEDIT
REGIONAL SETTINGSBREW SETTINGS
BREW SETTINGS
REGIONAL SETTINGS - Regional settings will allow the user to change the language, time & date,
units, and password for the brewer. Selecting each button will navigate the user to that respective
category. The BUNN programming button will navigate the user to the home screen.
BREWER SETTINGS - Machine settings allows the operator to make changes to energy saver, funnel
detect, and screen saver. The green check mark means the feature is enabled. Pressing the button
again will disable that feature and the check mark will go away to leave just an empty white box.
Once enabled if the feature has settings that must be set, the user will be taken directly to the set
up screens.
BREW SETTINGS - Users can press the temp set temperature number to go to a keypad entry
screen to change the value. The ready temperature will work similarly, but can only be accessed if
brew lockout is enabled. If brew lockout is disabled, then the ready temperature is grayed out and
the button will become inactive. Selecting the brew lockout check box will alternate states between
enabled and disabled. If the ready temperature is active, it allows a value to be entered in a range
of 2 to 20 degrees below the tank set temperature.
The ability to transfer machine settings from brewer to brewer is supported for Platinum Series Brewers. When
choosing a USB device for transferring and loading files, ensure to follow the proper USB formats.
1. Insert the USB device into the external US port on the right-side of the hood.
2. Ensure the brewer is plugged into a power source and powered On.
3. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
4. Select the ADVANCED icon.
5. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
6. In the SERVICE MENU screen, select the IMPORT/EXPORT icon.
7. Select EXPORT. The Export Menu will appear on the display.
8. Select the MACHINE SETTINGS icon.
9. Select YES. The machine settings will be exported to the USB device.
10. Remove the USB device from the USB port and insert the USB device into a Platinum Series Brewer.
11. Repeat steps 2-6.
12. Select IMPORT. The import menu will appear on the display.
13. Select the MACHINE SETTINGS icon.
14. Select YES to import machine settings. Allow time for the import to finish.
15. Touch the BUNN logo at the top of the display to return to the home screen. Remove the USB device and
review the machine settings for verification.
21
PROGRAMMING (cont.)
HOW TO CALIBRATE SPRAYHEAD FLOW RATE
This function allows the operator to test and enter the actual flow rate of water coming out of the sprayhead(s).
The procedure includes a 1-minute dispense of water to determine the actual flow rate. Ensure that the brewer
is heated to brewing temperature before performing a sprayhead calibration.
1. Place a container, accurately graduated with a minimum capacity of 60 ounces, under the funnel.
2. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
3. Select the ADVANCED icon.
4. At the PASSWORD ENTRY screen, select ENTER. (If a password is required, enter the code at this screen).
5. At the SERVICE MENU screen, select the CALIBRATION icon.
6. For Single models, there is only 1 sprayhead to calibrate. For Twin models, there is a left and a right
sprayhead to calibrate. Ensure the container is under the correct sprayhead for calibration.
7. Select the START button to begin a 1-minute dispense of hot water from the sprayhead.
8. The display will show the time remaining for dispense along with the option to stop the dispense if
necessary. The 60-second timer on the display will count down to zero.
9. When the counter reaches zero, the display will change to allow the measured amount of water in the
container to be entered and saved in programming. Measure the amount of water in the container and
select the white text area on the screen to enter the value to match the amount in the container.
10. Select SAVE.
11. The display should now show the actual flow rate of the sprayhead.
12. Repeat steps 1-7 to calibrate the other side. (Twin models only)
HOW TO CALIBRATE BYPASS FLOW RATE (ITCB-HV Only)
This function allows the operator to test and enter the actual flow rate of water coming out of the bypass. The
procedure includes a 1-minute dispense of water to determine the actual flow rate. Ensure that the brewer is
heated to brewing temperature before performing a bypass calibration.
13. Place a container, accurately graduated with a minimum capacity of 60 ounces, under the funnel.
14. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
15. Select the ADVANCED icon.
16. At the PASSWORD ENTRY screen, select ENTER (If a password is required, enter the code at this screen).
17. At the SERVICE MENU screen, select the CALIBRATION icon.
18. For Single models, there is only 1 bypass to calibrate. For Twin models, there is a left and a right bypass
to calibrate. Ensure the container is under the correct brew station for calibration.
19. Select the START button to begin a 1-minute dispense of hot water from the bypass.
20. The display will show the time remaining for dispense along with the option to stop the dispense if necessary. The 60-second timer on the display will count down to zero.
21. When the counter reaches zero, the display will change to allow the measured amount of water in the
container to be entered and saved in programming. Measure the amount of water in the container and
select the white text area on the screen to enter the value to match the amount in the container.
22. Select Save.
23. The display should now show the actual flow rate of the bypass.
24. Repeat steps 13-23 calibrate other side. (Twin models only)
22
PROGRAMMING (cont.)
HOW TO CALIBRATE DILUTION FLOW RATE
This function allows the operator to test and enter the actual flow rate of water coming out of the dilution nozzle.
The procedure includes a 1-minute dispense of water to determine the actual flow rate.
1. Place a container, accurately graduated with a min. capacity of 128 ounces, under the dilution nozzle.
2. Touch the BUNN logo for 2 seconds to enter SERVICE ACCESS.
3. Select the ADVANCED icon.
4. At the PASSWORD ENTRY screen, select ENTER. (If a password is required, enter the code at this screen).
5. At the SERVICE MENU screen, select the CALIBRATION icon.
6. Select the DILUTION icon to begin calibrating.
7. Select the START button to begin a 1-minute dispense of water from the dilution nozzle.
8. The display will show the time remaining for dispense along with the option to stop the dispense if necessary.
The 60-second timer on the display will count down to zero.
9. When the counter reaches zero, the display will change to allow the measured amount of water in the
container to be entered and saved in programming. Measure the amount of water in the container and select
the white text area on the screen to enter the value to match the amount in the container.
10. Select SAVE.
11. The display should now show the actual flow rate of the dilution.
12. Repeat steps 13-23 calibrate other side. (Twin models only)
CHECK GROUNDS IN FUNNEL: BREW ANYWAY?
Once a brew is complete, a message will appear prompting to remove
the funnel and discard the contents. This message will only display
for 3 seconds then return to the home screen. If the funnel has not
been removed since the last brew, the user will be prompted to check
grounds and brew anyway or be allowed to cancel and return to the
home screen.
SMART FUNNEL POP-UP EVENTS
The following are messages that can appear when FUNNEL DETECT
is Enabled.
SMART FUNNEL NOT PRESENT: BREW ANYWAY?
If "Funnel Detect" is enabled and the user selects the brew button, a
message will appear that warns the user a SMART Funnel is not present
(inserted into the funnel rail). The user as the ability to continue with
the brew by selecting "BREW".
NEW RECIPE HAS BEEN ADDED
When a SMART funnel is inserted and the recipe is not in the Recipe
library, the system will attempt to add the funnel recipe to the recipe
library. The system will add the recipe in the first available empty slot
in the library. When this occurs, a message will be shown to indicate
that a new recipe has been added to the library. It is recommended
that the user review the recipe parameters (see "How to Access Recipe
Settings").
23
PROGRAMMING (cont.)
RECIPE LIST FULL
When attempting to brew a new recipe with a full recipe library (up to
30 recipes), the funnel recipe will be ignored. To avoid this message
from appearing in future brew cycles, a recipe must be deleted from the
recipe library to create storage for a new recipe (see “Delete Recipes”).
BATCH SIZE NOT ENABLED
If a recipe is in the library, but the batch size is not enabled, the recipe will be selected for brewing, but the
size selection will not be auto selected. A message will appear prompting the user to enable the batch size
for the recipe (see “ENABLING/DISABLING BATCH SIZES”). The system will not perform a brew cycle for the
selected recipe until the corresponding batch size is enabled.
SMALL BATCH SIZE
NOT ENABLED
MEDIUM BATCH SIZE
NOT ENABLED
LARGE BATCH SIZE
NOT ENABLED
SERVICE MESSAGES
When the system detects an event that requires attention, a message will appear on the display with supporting
information related to the event. Selecting the BUNN logo at the top of the display will exit the to the home screen
without resolving the event, but the message is recorded in "EVENT HISTORY".
FILL TIME TOO LONG
If the filling or refilling process for the hot water tank is taking too long,
this message will display. Refer to the information on the service message
as a general starting point for resolution.
HEATING TIME TOO LONG
If the heating process for the hot water tank is taking too long, this message
will display. Refer to the information on the service message as a general
starting point for resolution.
SOFTWARE UPGRADE NEEDED
In the event that a board was upgraded while the other was not, a message
will appear to let the user know there is an upgraded needed for the board
listed in the message. Pressing OK will clear the message for continued
use. The message will only clear once the software has been upgraded
(see "UPGRADE SOFTWARE").
24
PROGRAMMING (cont.)
USB SHORT DETECTED
The USB drive is not intended to be used for anything other than machine
functions. In the event of a charger or another device being inserted, this
message will appear. When this message appears, the USB port will shut
down and the machine must be power cycled without any device connected
to the USB port to return USB functions back to normal. Pressing the ok
button will return the user to the home screen.
I/O BOARD NOT DETECTED
If the I/O board is not receiving the proper commands or a loss of communication occurs, this message will appear. Refer to the information on
the service message as a general starting point for resolution.
TEMPERATURE SENSOR OUT OF RANGE
If the temperature probe in the tank is not making a good connection, a
message will appear. There are two separate events related to the temperature probe that will result in a message to appear with a description.
DIAGNOSTICS
On entry to the Diagnostic screens, brews that are in process are
canceled, which turns off all of the outputs associated with brew
cycles, and the heaters are turned Off. Within the Diagnostics
menu, there are several options to choose from.
TEST OUTPUTS
This feature allows the user to manually turn On/Off individual
electrical components to check for functionality.
Each button corresponds to a specific action. For example,
selecting a brew or bypass valve will possibly dispense hot water out of the sprayhead; ensure that the brew
funnel is always in place when testing outputs.
Brew valve: For testing brew valves (ensure funnel is in place)
Bypass Valve: For testing bypass valve(s) - (ensure funnel is in place)
Dilution Valve: For testing dilution valve(s) - (ensure server or container is in place)
Funnel lock: For testing funnel lock(s)
Air Pump: For testing air pump(s)
Refill: For testing the refill circuit
BREW VALVEBYPASS VALVE
Tank Heater Triac: For testing tank heater(s)
FUNNEL LOCKAIR PUMP
REFILLTANK HEATER TRIAC
25
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