Buffalo HS-DHTGL User Manual

User Manual

TeraStation Live

HS-DHTGL/R5

www.buffalotech.com

v1.0

Introduction

Congratulations on your new TeraStation! This user manual is intended to assist you in
confi guring it.

Because we’re constantly updating our product, the images and text in this manual may vary
slightly from the images and text displayed by your TeraStation. These changes are minor
and should not affect the ease of setup adversely. As time passes, future user interfaces,
updated software, and later versions of this manual may be freely available for download at
our web site: http://www.buffalotech.com.

If you run into diffi culties or need additional help, feel free to contact our technical support.
Contact information for Buffalo Technology and our technical support is available on pages
80 and 81.

2

Table of Contents

TeraStation Quick Setup ...................................................4

Installing Software ............................................................8

Accessing TeraStation Data from a PC ............................. 11

Accessing TeraStation Data from a Mac...........................15

TeraStation Layout..........................................................20

Advanced Settings ........................................................... 23

Network Settings .............................................................27

Hard Drive Settings .........................................................29

Adding Extra Hard Drives ...............................................36

Shared Folders ................................................................ 40

Groups ...........................................................................45

Users .............................................................................. 46

Troubleshooting Multiple Shares..................... ................ 48

Backups .........................................................................50

Maintenance Settings ......................................................60

PCast and DLNA .............................................................54

System Information .........................................................66

Client Utility ................................................................... 71

Troubleshooting .............................................................. 73

Changing Hard Drives ..................................................... 75

Technical Specifi cations ..................................................79

Technical Support ...........................................................80

GPL Information .............................................................82

3

TeraStation Quick Setup

Begin setting up your TeraStation by plugging
your power cable and Ethernet cable into the
back of the TeraStation as shown.

4

Connect your cables

TeraStation Quick Setup

Plug the power cord into a wall socket or
surge protector. Plug type and socket will
differ according to country of use.

Plug the other end of the Ethernet cable into
a hub, router, or switch in your network.

5

TeraStation Quick Setup

Press the power button on the front panel. LEDs will
light as your TeraStation boots up.

After your TeraStation has completed booting up, check
the LINK/ACT LED on the front of the TeraStation. If
it’s lit, then your TeraStation is connected properly, and
you can go on to page 8. If it’s not lit, turn to page 7 for
troubleshooting.

6

TeraStation Quick Setup

The TeraStation’s Ethernet port will automatically adjust to use either a Crossover or Patch cable,
so you may connect the TeraStation to your network with either type of Ethernet cable. Buffalo
Technology doesn’t recommend connecting the TeraStation directly to a PC.

Verify that the LINK/ACT LED on the front of TeraStation is lit (see page 6’s picture). If it’s lit, go to
page 8 to continue setting up TeraStation. If the LINK/ACT LED is still not lit, try the suggestions
below to verify that you’re not suffering from common setup problems.

Having problems? Make sure that:

• the TeraStation and the router, hub or switch are both powered on,

• the Ethernet cable is securely plugged in at both ends, and

• the Ethernet cable is not damaged. Verify this by trying a different Ethernet cable.

If problems persist, you may contact Buffalo Technology’s technical support. See pages 66 and 67
for technical support contact information.

7

Insert the TeraNavigator CD into your computer’s CD-ROM drive.

On a PC, setup should automatically launch. If it does not, manually
launch setup.exe by pressing Start and selecting the Run... option.
When the Run dialog opens, type d:\TSnavi.exe (where d is the drive
letter of your CD-ROM drive). Press OK to continue.

If you are installing the software on a Mac, open the CD and click

Installing Software

TeraNavigator to begin installation.

8

TeraNavigator Setup

Press the Begin Installation button to begin.

If you’re installing on a PC, click on Connect this PC to
TeraStation (the green, lower button). Mac users can skip this
step.

Click Next to step through the installation.

9

TeraNavigator Setup

Continue pressing Next to step through the installation.

When installation is complete, you may close the installation
window.

10

Using your TeraStation with a Windows PC

Two new icons will be on your desktop: Shortcut for TS-Live and
Buffalo NAS Navigator.

Clicking Shortcut for TS-Live takes you directly to the folders on your
TeraStation. Share is the main folder that you can put fi les and
folders in. Info contains a copy of your user manual.

The Buffalo NAS Navigator icon opens the TeraStation’s client utility.
Turn to page 71 for more on using the NAS Navigator client utility.

11

Accessing TeraStation Data from your PC

To Access TeraStation Data from a PC:

Your TeraStation uses “shares” (folders) to hold data. A share called “share” is already confi gured on
your TeraStation, and you can create additional shares on page 40. To start using your TeraStation,
you can either click on the Shortcut for TS-Live on your desktop, or you may just use drive T in My
Computer, which setup has mapped to the default share in your TeraStation.

12

Accessing TeraStation Data from your PC

You can map additional driveletters to shares on your TeraStation.

From the Start menu, select Run.... Enter your TeraStation’s

hostname (you can get it from the NAS Navigator utility) or IP address.
Press OK.

Your TeraStation should open. “Share” is a data folder in your
TeraStation by default. “Info” contains your user manuals. If you
have created other folders, they will be visible here too. You can map
drive letters to any of these folders.

13

Accessing TeraStation Data from your PC

From the Tools pull-down menu, select Map Network Drive. Choose a drive letter from the Drive:
pull down menu. To specify the folder to map, either fi nd it with Browse or enter \\TS-Live\

share_name in the Folder: fi eld, where TeraStation_Name is your TeraStation’s hostname and
share_name is the name of a folder on your TeraStation. Check the Reconnect at logon checkbox

to have Windows connect to this mapped drive everytime it starts. When fi nished, press the

Finish button. Your share is now mapped to a drive letter.

14

Using your TeraStation with a Mac

After installing the TeraNavigator software, your Mac will have two
new icons on the desktop.

The Share folder is the main folder that you can put fi les and folders
in. NAS Navigator is the TeraStation’s client utility.

Clicking Share opens the main folder on your TeraStation. You can
put fi les and folders in Share as though it were any other hard drive
connected to your computer.

The NAS Navigator icon opens the TeraStation’s client utility. See
page 71 for more on using the NAS Navigator client utility.

15

Accessing TeraStation Data from a Mac

You can manually add TeraStation Shares
(folders) to your desktop by adding them to the
Mac’s server list. Begin by clicking Go, and
then choose Connect to Server.

In the Server Address fi eld, enter your
TeraStation’s IP address in the form smb://
ipaddress (where “ipaddress” is your
TeraStation’s IP address), and click Connect.

If you don’t know your TeraStation’s IP
address, see page 18.

16

Accessing TeraStation Data from a Mac

Select Guest and click on Connect. Note: If you have confi gured share
permissions on your TeraStation, select Registered User and enter your
Registered User credentials.

Select the volume that you want to mount, such as share or share-mac,
from the list of folders on the TeraStation.

The share will open. A link to the shared folder will appear on your
desktop.

17

Accessing TeraStation Data from a Mac

If you don’t know your TeraStation’s IP address, there are
several ways to get it.

One simple method is to use the NAS Navigator client utility
(included on your CD) to fi nd your TeraStation(s). Just click
on the tab for your TeraStation and you’ll be able to read its IP
address. See page 73 for more on the client utility.

You can get the TeraStation’s IP address from the LCD display
on the front of the TeraStation as it boots up.

You can always get the TeraStation’s IP address from your
router’s confi guration utility. Many Buffalo routers list this
information on the Client Monitor page, as shown to the right.
Consult your router’s documentation for instructions on
identifying the TeraStation’s IP address.

18

TeraStation Expansion

TeraStation Live has two USB 2.0 ports on the rear. These ports can be used for adding external
USB Hard Drives. TeraStation will share connected USB storage devices, allowing everyone on the
network to use them. Up to two external USB hard drives may be added to TeraStation Live. To
connect a USB hard drive to your TeraStation, simply plug it into one of the USB Ports.

You may plug in additional USB hard drives to either of the USB ports on your TeraStation. See
page 36 for setting up your USB hard drives on the TeraStation. Page 50 shows you how to set up
TeraStation to back up to a USB Hard Drive.

19

Power Button – Press and release the Power Button
to turn the TeraStation on. Hold it down for three
seconds to turn the TeraStation off.

Hard Drive Access – The Access LEDs will blink
green when the associated hard drive is accessed.
During startup, it’s normal for all the lights to
blink.

Hard Drive Cage – The tubular lock prevents
physical access to hard drives when locked. See

TeraStation Layout

page 75 for information on replacing hard drives.

20

TeraStation Layout

The Status LCD can be confi gured to display specifi c TeraStation information. Please see page 62
to confi gure the various display options.

21

Power Plug

US: AC 100-120V

Europe & Middle East: AC 200-240V

10/100/1000 Mbps Ethernet Port – Use this port to connect
your TeraStation to a switch, a router, or another computer. The
port is autosensing, so either a conventional Ethernet cable or a
crossover Ethernet cable may be used.

USB Ports – TeraStation offers two USB 2.0/1.1 ports for adding

TeraStation Layout

external drives.

22

The Confi guration GUI

Advanced Settings

The Confi guration GUI may be accessed at any time
by typing the IP address of your TeraStation into
the URL bar of a browser running on a computer
connected to the same network as the TeraStation.
This works perfectly with OS X, Linux, and other
non-Windows PCs.

You may also open the Confi guration GUI from
NAS Navigator by clicking on Setup and choosing

Confi guration Settings.

23

Advanced Settings

This login prompt will appear. Enter admin for the user name. Until you change it, the password
for the admin account will be password. Press the OK button when fi nished.

User name: admin
Password: password

See page 47 to change your password.

If this login prompt does not appear,
your DHCP server may not be
functioning correctly. If DHCP is
disabled, you may re-enable it, or verify

that the TeraStation’s IP Address is in the same range as that of your PC.

Note: Pages 67 and 68 describe how to confi gure the TeraStation with a Static IP Address.

24

Advanced Settings

Welcome to the confi guration GUI for the TeraStation! Bookmark this page in your browser so it
can be easily accessed for future confi guration changes. If the TeraStation’s IP Address changes,

you will need to recreate the link. You can also get here by typing http://TeraStation_Name into a
Web browser, where TeraStation_Name is the name of your TeraStation.

You are now at Home. Notice that the Home button is lit up in yellow. You can navigate this menu
by clicking on the buttons at the left of the screen. Here at “Home”, you can see basic information
about your TeraStation’s current confi guration. You may close this screen by clicking Logout at the
bottom left, or just by closing the browser window. If you have lost your TeraStation, clicking I’m

here! at the bottom left will cause it to beep, making it easier to fi nd.

25

Basic

You may modify your TeraStation’s hostname
and description under Hostname Setup.
A friendly, easy-to-remember name (e.g.
“TeraStation”) is recommended.

Make sure that the date and time are correct
in Date and Time Setup. To synchronize time
settings with those in your computer, press
Use Local Time. To have your system time
automatically set by an NTP server, enable NTP
Server and enter an IP Address for the NTP

Advanced Settings

server (e.g. 192.43.244.18) or use the supplied
default NTP server.

Ensure that both the Display Language and the
Windows Client Language are set to languages
that you’re comfortable with.

Once desired fi elds have been completed, press
the Apply button.

26

Network (IP Address Properties)

Advanced Settings

In most networks, TeraStation will get its IP
Address automatically from a DHCP server.
You may disable DHCP here. If DHCP is
disabled and an IP Address is not set manually,
it will default to 192.168.11.150. The
TeraStation’s IP Address, Subnet Mask, Default
Gateway Address, and DNS Server address
may all be entered manually under IP Address

Properties.

Ethernet Frame Size may also be set manually

on this page. Only use JumboFrame settings
when operating in a Gigabit environment where
all other clients support the same JumboFrame
setting.

Click Apply after making any changes.

27

Network (Workgroup/Domain)

Advanced Settings

To make your TeraStation a member of a workgroup, enter
the workgroup name here and click Apply. Entering a
WINS server IP address is optional.

The TeraStation Live does not support Active Directory
authentication.

28

Disk Management (Drive Properties)

This page shows the current properties of your hard drives
and RAID Arrays. To change these settings, click on RAID
Setup at left.

Advanced Settings

29

Note on RAID Arrays

TeraStation uses RAID (“Redundant Array of Independent Disks”) technology to control the four
hard drives in your TeraStation. RAID may be confi gured several ways:

RAID Spanning - All four drives are striped into one large drive, giving the maximum capacity for

your TeraStation. This size is the one listed on your TeraStation’s box and shows the total capacity
of the TeraStation with no data used for redundancy. RAID Spanning is fast and effi cient, but with
no redundancy, if one hard drive fails, all data on the TeraStation is lost.

RAID 1 (mirroring) - Hard drives (or spanned pairs of hard drives) are arranged in mirrored pairs.

Each half of the pair reads and writes exactly the same data. This costs you half the total capacity
of your TeraStation, but provides excellent redundancy. If a hard drive fails, the mirror continues
to supply data, so you may work on normally. You may replace the damaged or defective drive at
any time, and normal RAID 1 mirroring will then be automatically restored.

RAID 5 (parity) - All drives in a RAID 5 array reserve part of their data space for parity information,

allowing all data to be recovered if a single drive fails. The parity information takes up about one
hard drive’s worth of space, so if you set up all four drives in the TeraStation as a RAID 5 array,
your usable capacity will be about 3/4 of the total capacity of the TeraStation. RAID 5 is an
excellent compromise between effi ciency and security. If a single drive fails, no data is lost. After
the damaged or defective drive is replaced, your TeraStation will automatically restore all data to
the new drive and resume normal RAID 5 operation. This is how your TeraStation is set up out
of the box.

Buffalo Technology recommends RAID 5 for its excellent balance of effi ciency and security.

30

Disk Management (RAID Setup)

This page shows your current RAID arrays. You may delete
old arrays or create new ones by clicking on the underlined
RAID Array # under RAID Array Confi guration.

The RAID Scanning Settings set a specifi c time for the
TeraStation to scan and inspect its RAID arrays. It is
recommended to set a time where the TeraStations
usage will be minimal (perhaps the middle of the night).
TeraStation will be signifi cantly slower while the RAID
scan occurs. Begin Immediate RAID Scan specifi es the
TeraStation to run a RAID Scan immediately.

Advanced Settings

You may also disable RAID Array Error Detection Response from this page. Normally, this is set to
automatically shut down the RAID array when an error is detected. Though it is not recommended,
you may disable that behavior by selecting Disable.

NOTE: TeraStation has four internal hard drives. Before creating a new RAID array, you may have
to delete one or more pre-existing RAID Arrays to clear up the hard drives for your new one. This
will destroy all data currently on the disks, so back up any important data before deleting RAID
arrays. Whether you want to clear out an old array or create a new one, begin by clicking on the
array’s underlined RAID Array #, under Name.

31

Disk Management (RAID Confi guration)

A confi gured RAID array may be deleted by pushing the Delete
RAID Array button. This will free up all hard drives listed under

Disk Structure.

Advanced Settings

You will need to enter a confi rmation number from the screen
before the RAID array will be deleted.

32

To confi gure an unconfi gured array, begin by double clicking on
the array you want to confi gure, e.g. “RAID Array 1”.

Advanced Settings

Choose your RAID mode under RAID Settings and put checks
next to the hard disks you want included in the array under
Disk Structure. Click Setup RAID Array when ready. It may take
several minutes to complete setting up the RAID array. When
it’s fi nished, a Disk Check will run.

33

Disk Management (Disk Check)

Advanced Settings

When RAID Confi guration is done, a disk

check will run automatically. This may take
several hours to complete. Performance of the
TeraStation will be slower than normal while
the disk check is running.

34

Disk Management (RAID Confi guration)

Advanced Settings

You’ll see this screen when your new
RAID Array is completely confi gured.
Click on Shared Folders and turn to
page 40 to begin setting up shares on
your TeraStation.

35

Disk Management (USB Settings)

If you’ve plugged an external USB hard
drive into one of the USB ports on your
TeraStation, you may set it up from this
page. Click on its name under USB
Disk Setup to begin.

Advanced Settings

36

Disk Management (USB hard drive setup)

From here you can see your USB hard

drive’s setup information. If the hard drive’s
information isn’t displayed properly, try
restarting your USB hard drive and then
restarting your TeraStation. Some USB
hard drives must be reformatted from within
TeraStation before they can be assigned
shares. Press Format USB Disk, or choose
Disk Format from the left-side menu, to begin
reformatting your USB hard disk. Turn to

Advanced Settings

37

page 39 for more information on reformatting
disks. Turn to page 40 to set up shares on
your USB hard drives.

Disk Management (Disk Check)

Advanced Settings

To initiate a comprehensive disk check on a hard drive or array of drives, select the hard drive
or array that you want to check from the Target dropbox and click the Start Disk Check button.
Performance will be slower while the disk check is running.

38

Disk Management (Disk Format)

Advanced Settings

To format a hard drive or array, select it from
the Target Disk drop box. Choose the fi le
system desired from the File System dropbox
(internal drives can only be formatted with XFS).
Note that FAT32 has a 2 gigabyte single fi le size
limit. If you choose FAT32 for your fi le system,
you will not be able to store single fi les larger
than 2 gigabytes on the drive. Use of the XFS or

EXT3 fi le systems is recommended. Press Select
Target Disk when done.

Depending on the size of the target hard disk or
array, a Disk Format may take several hours to
complete. Performance will be slow during the
disk format.

39

Shared Folders

Advanced Settings

To add new shares to your TeraStation, select Shared Folders from the left side menu, and then
click the Add button.

To delete a share, select the share you’d like to delete, and press the Delete button. Deleting
shares will remove the share and erase all of the fi les and folders inside that share.

40

Add a new Shared Folder

Advanced Settings

To add a new shared folder, enter a name for it
in the Shared Folder Name box and choose which
Disk Space it will reside in. You may also choose
which operating systems and features the share
will support by putting the appropriate checks next
to Shared Folder Support, and whether the share
supports the Recycle Bin by putting a selecting
Enable or Disable. Enter a Shared Folder Description
and a Remote Backup Password if desired. Click
Apply to build the new shared folder.

Appletalk support is available for use with legacy
Macs. Checking “Apple” by Shared Folder Support
lets you use your TeraStation with older Macs, but
gives you all of Appletalk’s limitations, including a
2GB maximum fi lesize and a 32 character limit for
fi lenames. For OS X 10.3.9 and later, leave “Apple”
unchecked for best performance.

Remote Backup Password will set a password on this
share for other TeraStations who want to use it as a

remote backup target. This password will not affect users attempting to access the share; it only
pertains to remote TeraStations trying to access this share for backup tasks.

41

Shared Folders (Access restrictions)

Advanced Settings

To use Access Restrictions for a share, select
Enable.

Highlight groups or users in the All Groups/
Users column and use the left-pointing arrow

buttons (located just to the left of each box) to
move individual groups or users from the All
Groups/Users column to the Read Only box (if
you want to give them read access only) or all
the way to the Writable box, if you want to give
them full access to the share. Right-pointing
arrows will move highlighted users or groups
back to the right.

Click Apply when you have your groups and
users in the appropriate boxes.

To set up new groups and users, see pages 45
and 46.

42

Shared Folders (Service Setup)

Advanced Settings

To allow FTP Access to TeraStation,
choose Enable for FTP Server. To enable
legacy AppleTalk support, choose Enable
for AppleTalk Protocol.

FTP Server Info: Enabling the FTP
Server will allow users to connect to
shares via FTP protocol. Their username
and password is used for their login
credentials, and they will only have
access to shares that have read-only or

43

writeable access to on the TeraStation.
The network administrator of your
network may need to enable traffi c on
port 21 to the TeraStation for FTP to
work over the Internet.

Click the Apply button to set up these
services.

Shared Folders (DFS Setup)

Advanced Settings

To allow Distributed File System (DFS) technologies for Windows Server 2003 R2, select Enable and
click the Apply button.

44

Group Management

Groups allow for easier management of permissions
in some networks, specifi cally networks with a lot of
users in different departments.

To Delete a group, put a check next to its name and
click Delete. To add a group to your TeraStation, click

Add.

Add a name and a description to the Add New
Group fi elds. Put checks next to each Member User

Advanced Settings

that you want to be part of the group. Click Apply
when your group is set up the way you want it.

Active Directory and Domain Groups are not shown
here but are available under Share Management.

Members can be added or removed from a group
at any time by editing the group. This is done by
clicking on the Group name on the main Group
Settings page.

45

User Management

Advanced Settings

TeraStation is preconfi gured with two users,
admin and guest, out of the box. The admin
and guest user accounts cannot be deleted. To
delete any other user, put a check next to their
name and click Delete. To add a new user, click
Add Local User.

The Add New User dialog will appear. Enter a
User Name, Password, and User Description for
the new user and click the Apply button. If a user
will be accessing the TeraStation from a Windows
95/98 computer, their password should be 15
characters or less. Mac OS 8 and OS 9 users’s
passwords should be 9 characters or less.

46

User Management (changing passwords)

To change an account’s password, click on the
name of the account under User Settings. Note:
if a user name and password are used to log into
a user’s windows computer or domain, the same
user name and password should be used when
creating the user’s account on the TeraStation, or
problems accessing shared folders may occur.

Advanced Settings

Enter the desired new password in both boxes
and click Apply.

47

Advanced Settings

Troubleshooting Multiple Shares

When accessing multiple shares to a Windows
PC, you may see this error message.

This is caused by having multiple shares to the

same resource using different login credentials.
The error occurs when connecting to at least one secure, restricted share. Due to a constraint in
Microsoft Windows, only one set of login credentials can access or map drive letters for a network
resource such as the TeraStation. As such, only one username and password can be used while
mapping drives to a PC. If unsecure, unrestricted shares are mapped and then an attempt to map
a secure, restricted share is made from the same PC, then this error will occur. To prevent this,
you must create all mapped shares using the same login and password information. Please follow
the steps on the next page to remedy this problem.

48

Mapping Multiple Shares

Advanced Settings

When mapping any share, select the Connect using a different
user name option. A login and password prompt will appear.

Use the username and password required by any secure,
restricted shares for all shares. All mapped shares on a
single PC must use the same username and password!

If only unrestricted shares are being mapped, then it’s not necessary to set a username and
password for shares. Multiple mapped drives to unrestricted shares can exist without a username
or password as long as no restricted, secure shares are mapped. If an unrestricted share and a
restricted share are being mapper or accessed, use the restricted username and password for the
unrestricted share login by using the Connect using a different user name option. This will allow a
Windows PC to access both shares without any problems.

49

Disk Backup

Advanced Settings

To create a backup job, click on a Job Number.
The Edit Backup Job dialog will appear.

50

Disk Backup (Edit Backup Job)

Advanced Settings

A Backup Job can run regularly on a daily or weekly
schedule, or immediately by appropriate choices in
the Backup Job Schedule fi eld. Date and Time for
the backup may be entered, and Encryption and

Compression enabled or disabled. Enable Overwrite
Backup to have each scheduled backup write over the

previous backup, or Differential Backups to backup
only fi les changed since the previous backup.

Select the folder to be backed up from the Local
Backup Shared Folder dropbox, and the destination
for the backup fi les from the Destination Backup
Shared Folder dropbox. The destination folder may
be on a USB drive attached to the TeraStation, or
another TeraStation on the network. Click on Select
to approve the backup targets.

Click the Apply button when your backup job is set
up the way you want it, or Clear Job to stop a job
from running again.

51

Disk Backup (TeraStation List)

Advanced Settings

The TeraStation list shows other TeraStations in your network that you can confi gure network
backups to.

Press Refresh to get a list of TeraStations on your network.

52

Disk Backup (Add TeraStation)

Advanced Settings

To add a remote TeraStation to your network, enter its numerical IP Address in the Remote
TeraStation IP Address fi eld and click the Add to List button. For remote TeraStation backups,

make sure both fi rewalls are confi gured to allow traffi c in and out of their networks.

Note: Disk Backups between two TeraStations use port 8873 for encrypted backups and port 873
for backups with no encryption.

53

PCast and DLNA are special
services that can run within
TeraStation, allowing it to be a
media server for LinkTheater or
other digital multimedia players.
The LinkTheater product is a
media server that connects to
your television and streams
multimedia content. The PCast
service allows you to stream

PCast

any multimedia content directly
from your TeraStation Live to
the LinkTheater. DLNA is an
industry standard supported by

many digital multimedia players.

If you do not own a multimedia player, PCast and DLNA settings may be ignored.

For more information on LinkTheater, please visit Buffalo Technology’s web site at www.buffalotech.
com and look under Multimedia Products.

54

PCast Settings - LinkTheater

Media Server Function: The Media Server Function

will need to be enabled for this function to work.
If you do not own a LinkTheater than disabling
this feature is recommended.

Media Folder: The Media Folder specifi es which

shared folder to share with LinkTheater. All of
the multimedia fi les inside this shared folder

will be available to LinkTheater. NOTE: At this

time, only one shared folder can be accessed
with LinkTheater. Please make sure that all
of the multimedia fi les you wish to share with
LinkTheater are in this shared folder.

PCast Password: Restrict access to your media

server by specifying an access password.

Limit DLNA Client Access: Choose what devices can access your media server. See next page for

more information on confi guration.

Update Media List: This updates the list of multimedia folders and fi les displayed by your media

player. Some changes may not be shown until the list is refreshed or the media player rebooted.

55

PCast Settings - LinkTheater

Get to this page by clicking Choose Devices on the
previous page.

Search for DLNA Client: This will show a list of all

clients that could connect to the media server.
For any that you want to have access, put a
checkmark next to their MAC address and click
Allow Access. You can deny access to any DLNA
client by checking it and clicking Deny Access.

56

Using your TeraStation with iTunes

Your TeraStation may be used as a music server for computers
running iTunes. As long as PCast’s Media Servers function is
enabled, the Media Folder (“Share” by default) will appear in
iTunes on computers on the same subnet.

All music fi les in the Media Folder will be visible from within
iTunes 7 or later. Music fi les stored in this folder will be playable
from up to 5 computers on the network.

57

Using your TeraStation with iTunes

You can confi gure iTunes to store all of your music on the
TeraStation if desired. To do so, select Edit and then Preferences.

On the Advanced tab, to change the iTunes Music folder, click

Change.

58

Using your TeraStation with iTunes

Browse to the media folder on your TeraStation (by default,
the media folder is //TS-Live/share). Click OK, and then OK
again.

ITunes will now save all music to the media folder on the TeraStation.

59

Maintenance (Notifi cation)

Advanced Settings

If your TeraStation is remotely managed, you

may choose to receive nightly status reports

and be notifi ed of any disk events by email.

To set this up, enable Mail Notifi cation and

enter the IP Address of your SMTP server*

in the SMTP Server Address fi eld. Select a

Subject line for the emails (i.e. “TeraStation

Status Report”) and enter the email address of

each person you want to receive notifi cation

emails into a Recipient Mail Address fi eld.

* SMTP server must be an open type server. Currently, there’s no provision for entering a
username or password.

60

Maintenance (Alert Settings)

Advanced Settings

Alerts can be confi gured on the TeraStation to make audible noises when a problem is detected.
Along with the audible noise, alert emails will be sent out if Mail Notifi cation was properly confi gured.
Please select the features you would like to receive an audible sound alert from and then press the

Apply button.

61

Maintenance (Status LCD)

Advanced Settings

The Status LCD Setup allows confi guration for

the LCD display on the front of TeraStation.

Please select the type of information that the

front panel should display from the LCD Display

Items. Automatically Switch LCD Items tells

the TeraStation to cycle through the selected

display items every 10 seconds. Disabling this

feature means the LCD display does not cycle,

and it will stay on the same display item until

the Display button on the front of TeraStation

is pressed. The LCD screen and green LED

buttons brightness can be controlled via their

respective settings. Press the Apply button once

all of the settings have been confi gured.

62

Maintenance (Syslog Transfer)

Advanced Settings

Check Enable to allow system logs to be

transferred. Press Apply once all of the

settings have been confi gured.

63

Maintenance (Shutdown)

Advanced Settings

From the Shutdown page, press
Apply to shutdown TeraStation. This

has the same function as holding
down the power button on the front
of TeraStation, but may be done
remotely. Turning on the TeraStation
after a shutdown requires a
physical button push on the front of
TeraStation. The Restart Now button
simply reboots the TeraStation,

64

bringing it back to functionality after
about 120 seconds.

Maintenance (Initialization)

Initialization is a reset procedure that restores
all settings back to the default, out of box,
confi guration. All confi guration, users, groups,
and backup jobs are lost, but actual data and
shares on the hard are NOT lost. If you want
all data to be erased, reformat the drive.

Specify whether the TeraStation shall keep its
administrator password after a initialization
or whether the password should be reset to

Advanced Settings

the default password (default password is
password). Press the Apply button once you
make the selection.

Press the Restore button to begin the initialization process; this will restore all settings to factory
defaults but will NOT erase the data on the hard drives. Start Disk Formatting begins a complete
disk format that will erase all information on the TeraStation’s internal hard drives. This cannot
be undone.

65

System Status (System Information)

This page shows you the System Information for your TeraStation.

Firmware updates are occasionally available from www.buffalotech.com for the TeraStation Live.
These must be executed from a Windows PC on the same network. Your router, switch, or hub
should pass through ports 8873 and 22939 for this to work (most do).

66

System Status (USB Details)

Advanced Settings

This page shows you details on USB hard drives plugged into your TeraStation.

67

System Status (Drive Properties)

Advanced Settings

This page shows you the properties of all hard
drives and RAID arrays in and attached to your
TeraStation.

68

System Status (Network Information)

Advanced Settings

This page shows you the System Information for your network connection.

69

Log Information

System Status

This page lets you save or display system log information. Choose the log you want from the Log
Type dropdown and click Save. The dialog will let you save or display (“Open”) the logfi le.

70

TeraStation Client Utility

This is the TeraStation Client Utility. Installed
on your PC, it allows you to access each of the
TeraStations on your network. Click Refresh
List to get tabs for each of your TeraStations.
Each tab shows the Host Name, Workgroup, IP
Address, and Subnet Mask of the associated
TeraStation, as well as the version of fi rmware
it’s running.

With a TeraStation’s tab selected, you can click
on the View Shares button to go directly to its
root share. Clicking the Setup pulldown menu
and selecting Browser Management takes you
to the confi guration GUI. And clicking Setup
and choosing Modify IP Address takes you to
the following screen . . .

71

IP Address Setup

TeraStation Client Utility

Here, you may enter your IP Address and Subnet Mask manually, or enable your TeraStation to
acquire them automatically from a DHCP server. You’ll need the administrator password to use
this screen. Press OK when you’re done.

72

Troubleshooting

If TeraStation encounters a disk error, it will be reported in the TeraStation status on the top of
any of the Web-Based confi guration screens. Run a Disk Scan in the event of this error. If that
does not resolve the problem, a format is recommended. Formatting the drive will delete all of the
data on it, so back up any data you can before formatting. Finally, if none of the above solutions
help, then please contact Technical Support (see pages 76 and 77 for Technical Support contact
information).

73

DIAG LCD Codes:

Error Code Description Alert Sound
E00 MPU error: Main MPU is not responding. A
E01 Error on DRAM DATA LIN A
E02 Error on DRAM ADDRESS LINE A
E03 Error on RTC CHIP A
E04 Failed to load kernel (FLASH error) A
E10 UPS AC LINE FAIL Error B
E11 FAN Error: Fan rotation speed is low or fan is stopped. B
E12 Cooling Error: Cooling by fan cannot catch up. B
E13 Error has occurred on RAID Array x. B

Troubleshooting

E14 Cannot mount RAID Array x. B
E15 Not Used
E16 Cannot fi nd HDDx. B
E17 Cannot communicate with RTC chip (IC12). A
E18 Cannot communicate with SATA chip (IC1). A
E19 Cannot communicate with SATA chip 2 (IC2) A
E20 Cannot communicate with USB chip (IC5) A
E21 Cannot communicate with Ethernet chip (IC13) A
E22 Cannot mount HDDx B
E23 HDDx faulty (HDDx is excluded from raid because of errors) B

74

Replacing a Hard Drive

Turn the key counter-clockwise to open drive door.

Squeeze the tabs gently and swing
the tray latch upward.

The hard drive tray will now slide out.

75

Lower the drive carefully to the work surface.

Gently push down on the two tabs to release the plug.

76

Pull the plug straight out to
remove the drive.

To remove the hard drive from
its cage, set the assembly on a
soft surface and remove these
four screws.

77

Install a new hard drive by doing the same steps in reverse order:

Begin by screwing the new hard drive into the cage.

Plug the power/data connector into the hard drive.

Slide the hard drive cage back into the TeraStation.

Press the latch down to lock the hard drive cage in place.

78

Technical Specifi cations

LAN Standards: IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T

Transmission Types: 1000Mbps/100Mbps/10Mbps; 100BASE-TX

4B/5B, MLT-3;10BASE-T Manchester Coding

Access Media: CSMA/CD

Media Interface: RJ-45

USB Standard: USB 2.0
Hi-Speed (HS)
Full-Speed (FS)
Low-Speed (LS)

USB Connector: USB A Connector (2)

Data Transmission Speed: Max: 480 Mbps (HS Mode)
Max: 12 Mbps (FS Mode)

Power Consumption: ~56W (Varies based on size)

Dimensions: 6.7” x 9.3” x 12.2” (170 x 235 x 310 mm.)

Weight: ~15.8 lb. (7.2 kg.) (Weight varies based on size)

Operating Environment: 32° - 95° F; 20-80% non-condensing

79

Contact Information (North America)

Buffalo Technology USA Inc.
4030 West Braker Lane, Suite 120
Austin, TX 78759-5319

GENERAL INQUIRIES

Monday through Friday
8:30am-5:30pm CST

Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: [phone] | Email: sales@
buffalotech.com

TECHNICAL SUPPORT

North American Technical Support by phone is available 24 hours a day, 7 days a week. (USA
and Canada).

Toll-free: [phone] | Email: [e-mail]

80

Buffalo Technology UK Ltd.
176 Buckingham Avenue,
Slough, Berkshire, SL1 4RD
United Kingdom

GENERAL INQUIRIES

Email: [e-mail]

TECHNICAL SUPPORT

Contact Information (Europe)

Phone (UK only): 08712 50 12 60*
Phone: [phone]
Email: [e-mail]
*Calls cost 8.5p per minute

Technical Support Operating Hours
Monday - Friday (GMT)
9:00 AM - 6:00 PM Monday-Thursday
9:00 AM - 4:30 PM Friday

81

GPL Information (North America)

Thank you for your interest in Buffalo products. Our GPL software delivery policy is outlined below.

For each individual product and revision, please send one individually packaged self addressed padded CD
shipping envelope, containing a blank CD-R to the following address:

Buffalo Technology USA Inc.
4030 W. Braker Lane Suite 120
Austin, TX 78759
Attn. GPL Department

Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft
or money order for $20 (USD) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD
preparation. The CD-R should have the name of the product and revision number clearly written on the
actual CD-R (not on the insert).

We do not send GPL source in bulk on a DVD. And order confi rmation is not required by the GNU General
Public License.

We are more than happy to comply with your request; however, we must ask you to comply with our GPL
distribution policy, which complies with the GNU General Public License.

Sincerely,
Buffalo Technology GPL Department

82

GPL Information (Europe)

Thank you for your interest in Buffalo products. Our GPL software delivery policy is outlined below.

For each individual product and revision, please send one individually packaged self addressed padded CD
shipping envelope, containing a blank CD-R to the following address:

Buffalo Technology Ireland Ltd
Free Zone East, Shannon, Co. Clare
Ireland
Attn. GPL Department

Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft
or money order for €20 (Euro) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD
preparation. The CD-R should have the name of the product and revision number clearly written on the
actual CD-R (not on the insert).

We do not send GPL source in bulk on a DVD. And order confi rmation is not required by the GNU General
Public License.

We are more than happy to comply with your request; however, we must ask you to comply with our GPL
distribution policy, which complies with the GNU General Public License.

Sincerely,
Buffalo Technology GPL Department

83