Your phone will download new features
and functions as soon as they are available.
For information, visit
www.bt.com/broadbandtalk/video
Videophone 1000 – Edition 3 – 26.05.06 – 7351
This User Guide provides you with all the
information you need to get the most from
your phone.
Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages.
Need help?
If you have any problems setting up or using your BT
Videophone 1000, contact the Helpdesk on 0800 028 3228
Alternatively, you may find the answer in ‘Help’ at the back
of this guide.
Got everything?
BT Videophone 1000
•
Mains power adaptor
•
Ethernet cable
•
User guide and Quick start guide
•
To use your BT Videophone 1000 you will need:
Broadband line (minimum 512kbps)
•
Router/hub with a spare Ethernet socket
•
BT Broadband Talk account
•
Your Broadband Talk telephone number and
•
password supplied by BT
To subscribe to BT Broadband Talk go online to
www.bt.com/broadbandtalk or call 0800 800 150
from another phone
Videophone 1000 – Edition 3 – 26.05.06 – 7351
4
In this guide
Getting started
Location . . . . . . . . . . . . . . . .6
Setting up . . . . . . . . . . . . . . .6
Getting to know your phone
Buttons . . . . . . . . . . . . . . . . .10
On-screen menu . . . . . . . . . .12
Display icons . . . . . . . . . . . . .12
Navigating the menus . . . . . .13
Character map . . . . . . . . . . . .14
Choose text type . . . . . . . . . .14
Symbols . . . . . . . . . . . . . . . .14
Privacy shutter . . . . . . . . . . .13
Menu map . . . . . . . . . . . . . . .14
Using the phone
Make a video call . . . . . . . . . .15
Receiving a video call . . . . . . .16
Adjust the screen layout
during a call . . . . . . . . . . . . .16
Take a picture of your caller . .17
Access the phonebook
during a call
Adjust the refresh rate
during a call . . . . . . . . . . . . .18
Display technical information
during a call . . . . . . . . . . . . .18
Make a voice call . . . . . . . . . .19
Preparatory dialling . . . . . . . .19
Options during a voice call . . .19
Make a handsfree voice call . .20
Switch between receiver
and handsfree . . . . . . . . . . . .20
End a call . . . . . . . . . . . . . . . .20
Receive a voice call . . . . . . . .20
Redial . . . . . . . . . . . . . . . . . .21
. . . . . . . . . . . . .17
Secrecy . . . . . . . . . . . . . . . . .21
Adjust volume during a call . .21
Phonebook
Opening the phonebook . . . .22
Add a new entry . . . . . . . . . .22
Dial from the phonebook . . . .24
Search for an entry
alphabetically . . . . . . . . . . . .24
Edit an entry . . . . . . . . . . . . .24
Delete an entry . . . . . . . . . . .25
Assign a ringtone and image
to an entry . . . . . . . . . . . . . .25
Copy entries from a SIM card .26
Calls lists
Open calls list menu . . . . . . .27
Missed calls . . . . . . . . . . . . . .27
Received calls . . . . . . . . . . . .28
Dialled calls . . . . . . . . . . . . . .29
Delete Calls list . . . . . . . . . . .30
BT Services
1571 Answer service . . . . . . .31
BT 118500 directory
enquiries . . . . . . . . . . . . . . . .31
Display my number . . . . . . . .31
Withhold my number . . . . . . .31
Using the BT Services menu . .31
Images & Sounds
Open the Images &
Sounds menu . . . . . . . . . . . .32
Take a photo . . . . . . . . . . . . .32
Using the photo gallery . . . . .32
Using videophone images
. . .33
Videophone 1000 – Edition 3 – 26.05.06 – 7351
In this guide5
Record an audio clip . . . . . . .34
Using recorded audio clips . . .34
Deleting all clips in an
Images or Sounds folder . . . .35
Camera
Take a photo of you
or your caller . . . . . . . . . . . . .36
Select picture quality . . . . . . .37
Phone settings
Open the phone settings
menu . . . . . . . . . . . . . . . . . .38
Set ringer melody . . . . . . . . .38
Set ringer volume . . . . . . . . .39
Wallpaper . . . . . . . . . . . . . . .
39
Menu colour . . . . . . . . . . . . .40
Screen saver . . . . . . . . . . . . .40
Technical
View technical details . . . . . .41
Software upgrades
Automatic checks . . . . . . . . .42
Check for software
updates manually . . . . . . . . .42
If the software
download fails . . . . . . . . . . . .42
Reset
Reset phonebook . . . . . . . . . .43
Reset phone settings . . . . . . .43
Reset phone system . . . . . . . .43
Video settings
Open the Video settings
menu . . . . . . . . . . . . . . . . . .45
Video call view . . . . . . . . . . . .45
Refresh rate . . . . . . . . . . . . . .46
Network settings
Open the network
settings menu . . . . . . . . . . . .47
IP Address . . . . . . . . . . . . . . .47
Bandwidth profile . . . . . . . . .47
Custom . . . . . . . . . . . . . . . . .48
Service re-registration . . . . . .48
Alarm clock
Open the Alarm clock menu . .49
Set reminder alarm call . . . . .49
Set reminder alarm call
& add a note . . . . . . . . . . . . .49
When the alarm goes off . . . .49
Delete alarm call . . . . . . . . . .49
Switch alarm off . . . . . . . . . . .50
Switch alarm on
. . . . . . . . . . .50
Help . . . . . . . . . . . . . . . . . . .51
General information
Safety information . . . . . . . . .53
Cleaning . . . . . . . . . . . . . . . .53
Product disposal . . . . . . . . . .54
Guarantee . . . . . . . . . . . . . . .54
Technical information
R&TTE . . . . . . . . . . . . . . . . .55
For your records . . . . . . . . . . .55
Declaration of
Conformance
. . . . . . . . . . . . .
55
Videophone 1000 – Edition 3 – 26.05.06 – 7351
DSL
Ethernet
R
eset
on/offPowerUSB
6
Getting started
Location
Place your BT Videophone 1000 base within 2 metres of a mains
power and router/hub, so that the cables will reach.
Place the telephone on a smooth surface and if possible on a
non-slip base.
WARNING
Do not place your BT Videophone 1000 in the bathroom or other humid areas.
Which socket?
Power socket
Ethernet socket
Ethernet
Setting up
Have your BT Broadband Talk user name and password ready.
If you have not set up a BT Broadband Talk account yet, you can
subscribe by calling BT on 0800 800 150 or go online at
www.bt.com/broadbandtalk.
If you cannot register at this time, switching off the mains power will mean your
phone will re-start with the W
Or if you exit the registration, press the option button under
elcome screen when you switch the power back on.
Register to restart.
1. Plug the Ethernet cable into the back of your BT Videophone
1000 and plug the other end into the socket at your router/hub.
Router / Hub
Ethernet cable
Videophone 1000 – Edition 3 – 26.05.06 – 7351
Getting started7
Power cable
2. Plug the mains power cable into the back of the BT Videophone
1000. Plug the power adaptor into the mains wall socket and
switch the power on. The Welcome screen will be displayed.
Welcome screen
Please have your BT Broadband Talk account details ready
1. Press
Yes, then press Register. Your phone will:
• perform a cable connection/network check.
• perform a software update check. (This may take a few
minutes. Any new software found will be downloaded.)
• restart automatically after downloading the software and go
back to the Welcome screen.
Videophone 1000 – Edition 3 – 26.05.06 – 7351
Getting started8
2. When you see
details
3. Enter your BT Broadband Talk telephone number and press
OK. If you make a mistake use and to position the cursor,
if necessary, then press
4. Enter your password and press
5. Your BT Videophone 1000 checks that these details are correct.
6. A welcome message is displayed.
7. Press
OK. The display reverts to the idle screen and the
telephone number and a green tick is displayed to show the
connection is enabled. The time and date should be updated
automatically within 5-10 minutes. You are now ready to
make and receive video calls.
Please enter your BT Broadband Talk account
, press OK.
DELETE to delete the digit.
OK.
Entering your BT Broadband Talk
number and password
If you subscribed to BT Broadband Talk on line, you will have
created your own “friendly password” and if you signed up via
BT 150 then a password will have been created for you. This
information will have been provided with your new telephone
number via an email. Passwords are case sensitive so make
sure you are using the correct upper and lower case letters.
To switch between upper and lower case letters and numbers,
press . Indication is given on the screen of the
current case.
Videophone 1000 – Edition 3 – 26.05.06 – 7351
Getting started9
Cable connection problem?
Make sure the Ethernet cable is connected correctly and that
your router/hub is plugged into the broadband phone line.
Check that your broadband line is working. If you can access the
internet on a computer connected to the same router, then it is
probably working correctly.
Now press
Try again.
If you still cannot connect, make sure you are entering your BT
Broadband Talk account details correctly. Your number starts
with 056. There are no spaces between the digits. Passwords can
include numbers and letters and are case sensitive. To switch
between upper and lower case letters and numbers, press .
Indication is given on the screen of the current case.
If you continue having problems with the cable or Broadband
connection, call the BT Videophone 1000 Helpdesk on
0800 028 3228.
Automatic updates
If upgrades are available they will be automatically installed and
the phone will automatically re-register with the Service.
Videophone 1000 – Edition 3 – 26.05.06 – 7351
10
Getting to know your phone
Enables you to move through
In standby, press Down to
view details of Received calls
and press Up to open the
During a call, press UP/DOWN
Selects on screen options.
Used to start voice calls in
loudspeaker on for handsfree
dialling and conversations.
During a call via the handset,
press Handsfree to switch the
NAVIGATION
the different menus.
Redial list.
to adjust the volume.
OPTIONS
TALK
Handsfree.
Press to switch the
call to the loudspeaker.
Press to start a video call or
answer an incoming video call.
Gives you quick access to a
range of BT Services including
directory enquiries, page 31.
Gives direct access to camera
menus. In standby mode, used
to take a picture, page 36. On
a video call, lets you take a
picture of your caller,
VIDEO
BT
CAMERA
page 36.
1
Videophone 1000 – Edition 3 – 26.05.06 – 7351
PRIVACY SHUTTER
Slide switch across to
temporarily block off the
camera lens during a
video call.
CAMERA
SCREEN
Raise screen to the best
position and make sure your
room is reasonably well lit.
OPTIONS
Selects on screen options.
END CALL
During a handsfree
conversation, press to end
the call.
When browsing the menus:
press to return to the previous
menu level.
11
SECRECY/VIDEO OFF
On a voice call stops your
caller from hearing you. On
a Video call, stops your caller
from hearing and seeing you.
VIEW
During a video call, enables
you to change the screen
layout, page 16.
CARD SLOT
SIM
Lets you copy numbers from
your mobile phone SIM card,
see page 26.
#
When entering text, press to
switch between upper case,
lower case and numbers.
Getting to know your phone12
On screen menu
Videophone 1000 – Edition 3 – 26.05.06 – 7351
menu
Calls list
Calls list with details
of missed, received
and dialled calls.
Phonebook
Opens the
phonebook.
BT Services
Lets you access
pre-stored network
services.
Images & Sounds
Access images,
sounds and videos
stored on your BT
Videophone 1000.
Settings
Select your personal
preferences for your
phone, video and
connection settings.
TimeHighlighted
Alarm Clock
Set a reminder alarm
call with written
details.
Menu map
Videophone 1000 – Edition 3 – 26.05.06 – 7351
Getting to know your phone13
Calls Lists
Missed calls
Received calls
Dialled calls
Delete calls list
Phonebook
1
Find
Add contact
Copy from SIM
1
Modify
1
Delete
1 Only available when there are entries stored in the phonebook
2 Only available when the Alarm is set
BT Services
1571
BT 118500
Withhold my
number
Display my
number
Images &
Sounds
Images
Sounds
Delete
Navigating the menus
Your BT Videophone 1000 has a simple on screen menu.
Each menu has a list of options, which you can see above.
When the videophone is switched on and in standby:
1. Press MENU to open the main menu.
2. Use the button to highlight the menu you want and
OK .
press
When the menu item you want is displayed, press:
3.
OK to select the highlighted option.
BACK or to return to the previous level.
or to scroll through the list of options.
and hold to return to the standby screen.
Press
Settings
Phone settings
Video settings
Network
settings
Alarm clock
Set
Delete
Disable/Enable
2
Videophone 1000 – Edition 3 – 26.05.06 – 7351
Getting to know your phone14
Character map
The following table shows you where each letter and punctuation
character can be found. This will be helpful when storing a name
in the phonebook, see page 22.
Button Upper case Lower case
SPACE 0 _ \ + = / \ < > %SPACE 0 _ \ + = / \ < > % 0
. , ? ! 1 - @ " : ; ( ). , ? ! 1 - @ " : ; ( )
A B C 2 À Á Ä Ç ªA b c 2 à á ä ç ª
D E F 3 È É Ë &
G H I 4 Ì Í Ïg h i 4 ì í ï
J K L 5 £j k l 5 £
M N O 6 Ò Ó Ö Ñ ºm n o 6 ò ó ö ñ °
P Q R S 7 $p q r s 7 $
T U V 8 Ù Ú Üt u v 8 ù ú ü
W X Y Z 9w x y z 9
d e f 3 è é ë ¢
Choose text type
To change between Lower Case, Upper Case and first letter in
Upper Case, press when entering text. The modes are abc,
ABC, Abc and 123.
Symbols
To enter a symbol, press the button. The following symbols
are available.
.,?!“‘@:;()/\&*#[]{}%-+=><~^_ $£Â¥]↠A
Privacy shutter
During a video call you can temporarily block of the camera by
pulling the privacy shutter across the lens. Slide it back when you
want your caller to see you again.
The Privacy shutter does not cut off the sound. To cut off the
sound as well as the vision, see Secrecy, page 21.
Videophone 1000 – Edition 3 – 26.05.06 – 7351
Using the phone
Video calls
Make a video call
Make sure the screen and camera is positioned so you can be
seen. Make sure the Privacy shutter is open.
Enter the number and then press .
Or
To make the call handsfree, enter the number, press then
.
The number is dialled and you see your image on the dialling
screen. Providing the person you are calling also has a
compatible video phone, and answers their phone in Video
mode, you will be able to see each other.
If the person you are calling does not have a videophone, the call
is automatically connected as a voice call.
2. During a video call, press Options menu to scroll or
and select from:
Phonebook
Refresh Rate
you see.
Audio volume
Technical
Want to change the layout of your video call?
There is a choice of screen layout options. The default option is to show a large
picture of your caller and a small one of yourself. This is called Picture in Picture.
You can select a different view for the duration of your call or set an alternative as
the default setting. See
Call timer
The duration of your call is shown in the display during a call in side by side modes
and for a few seconds after you hang up in all modes.
– press OK to open the Phonebook.
– press OK to adjust the fluidity of the image
– press OK to adjust the volume.
– press OK to see technical information about the call.
Video call view page 45.
15
Videophone 1000 – Edition 3 – 26.05.06 – 7351
Using the phone16
Receiving a video call
The display shows , the caller’s number or their name if
the number is listed in your phonebook along with a picture if
one has been assigned and Home, Work or Mobile depending on
which number the call is from.
Make sure the Privacy shutter is open.
1. To answer the call as a video call press . Your image will
be sent and you will see the caller.
If you answer the call by lifting the handset or pressing ,
you can speak to the caller and see their image but they can’t
see you. To send your image, press the button.
2. Replace the handset or press to hang up.
Adjust the screen layout during a call.
1. During a video call, press to change the screen layout.
Picture in Picture
Main View
Videophone 1000 – Edition 3 – 26.05.06 – 7351
Side by Side – simple
Side by Side – technical
Using the phone17
Take a picture of your caller
During your video call, press .
When you are ready to take the picture, press
SAVE to keep the image or DELETE to reject it.
Press
BACK to return to the normal view.
Press
View photos
Once you have taken the picture, it is stored in the Taken Photos folder of the
Images & Sounds menu. See page 32.
To take a photo of yourself see page 36, to adjust the quality of image, see
page 37.
CAPTURE.
Access the phonebook during a call
You can look up numbers or add numbers to your phonebook.
1. During a call, press
Press
OK.
OPTIONS,
Phonebook
is highlighted.
Loading...
+ 39 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.