BT verve 450 User Manual

BT Verve 450

User Guide

Welcome…

to your BT Verve 450 Digital Cordless Telephone Answering Machine

• Ultra slim handset.

• Answering machine with up to 15 minutes digital recording time and helpful voice prompts.

• 200 Name and number phonebook to store all your contact numbers for easy dialling.

• Store a directory entry then copy it – or the entire phonebook – to another BT Verve 450 handset.

• Send and receive text messages.

• Quick access to a range of BT Services including directory enquiries and call divert.

• Caller Display lets you see who’s calling and your phone stores details of the last 20 callers in a Calls list.

• Register up to 5 handsets to the base without the need for additional wiring.

• Digital call quality with a range of up to 300 metres outdoors and up to 50 metres indoors (in ideal conditions).

1 Youmust subscribe to your network provider’s Caller Display Service for text messaging to

work and you must not withhold your telephone number. A quarterly fee may be payable. Some other network provider lines may not be compatible with this text messaging service.

2 Youmust subscribe to your network provider’s Caller Display or Call Waiting service for these

features to work. A quarterly fee may be payable.

Please note that this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Section

This User Guide provides you with all the information you need to get the most from your phone.

Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.

Need help?

If you have any problems setting up or using your BT Verve 450 please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Alternatively, you may find the answer in the ‘Help’ section at the back of this guide.

IMPORTANT

Only use the telephone line cord supplied.

* Calls made from within the UK mainland network are free.

Mobile and International call costs may vary.

Got everything?

• BT Verve 450 handset

• BT Verve 450 base

• 1 x NiMH rechargeable battery (pre-installed)

• Mains power adaptor (item code 040367 for black product / item code 045028 for white product)

• Telephone line cord

If you have purchased a BT Verve 450 multiple pack you will also have the following items for each handset:

• BT Verve 450 additional handset

• BT Verve 450 charger

• 1 x NiMH rechargeable battery (pre-installed)

• Small mains power adaptor for charger (item code 040368 for black product / item code 042169 for white product)

In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting up for multiple packs . . . . . . . . . . . . 9

Set date and time manually. . . . . . . . . . . . . . 10

Getting to know your phone

Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 11

Handset display / display icons . . . . . . . . . . . 12

Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Navigating the menus . . . . . . . . . . . . . . . . . . 14

Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the phone

Switching the handset on or off . . . . . . . . . . 16

Make an external call. . . . . . . . . . . . . . . . . . . 16

Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16

End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Receive a call . . . . . . . . . . . . . . . . . . . . . . . . . 17

Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Earpiece / handsfree volume. . . . . . . . . . . . . 18

Secrecy (mute) . . . . . . . . . . . . . . . . . . . . . . . . 18

Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Make a handsfree call . . . . . . . . . . . . . . . . . . 18

Answer a call handsfree. . . . . . . . . . . . . . . . . 19

Switch to handsfree during a call . . . . . . . . . 19

Redial the last number called . . . . . . . . . . . . 19

Redial a number from the redial list . . . . . . . 20

Save a number from the redial list

to the directory . . . . . . . . . . . . . . . . . . . . . . . 20

Delete a redial number . . . . . . . . . . . . . . . . . 20

Delete all redial numbers . . . . . . . . . . . . . . . 21

Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Find handset (paging) . . . . . . . . . . . . . . . . . . 22

Message & Call inbox. . . . . . . . . . . . . . . . . . . 22

Directory

Store a name and number. . . . . . . . . . . . . . . 23

View an entry . . . . . . . . . . . . . . . . . . . . . . . . . 24

View directory capacity . . . . . . . . . . . . . . . . . 24

Dial an entry . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Edit a name and number . . . . . . . . . . . . . . . . 25

Copy an entry . . . . . . . . . . . . . . . . . . . . . . . . . 25

Copy all entries . . . . . . . . . . . . . . . . . . . . . . . . 26

Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 26

Delete entire directory . . . . . . . . . . . . . . . . . . 27

Edit call group name . . . . . . . . . . . . . . . . . . . 27

Change call group ringtone. . . . . . . . . . . . . . 28

Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

To copy a Directory entry to a Speed dial. . . 28

To delete a Speed dial . . . . . . . . . . . . . . . . . . 29

To edit a Speed dial . . . . . . . . . . . . . . . . . . . . 30

To dial using a Speed dial. . . . . . . . . . . . . . . . 30

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

5In this guide

Sounds

Handset ringer . . . . . . . . . . . . . . . . . . . . . . . . 31

Handset beeps . . . . . . . . . . . . . . . . . . . . . . . . 31

Settings

Display contrast / Handset name . . . . . . . . . 33

Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Handset reset . . . . . . . . . . . . . . . . . . . . . . . . . 34

Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Handset priority . . . . . . . . . . . . . . . . . . . . . . . 35

Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 35

PBX / switchboard access code . . . . . . . . . . . 36

System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

System reset . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Date / Time / Alarm

Set date & time . . . . . . . . . . . . . . . . . . . . . . . 38

Set alarm call . . . . . . . . . . . . . . . . . . . . . . . . . 39

Stop alarm ring. . . . . . . . . . . . . . . . . . . . . . . . 39

Calls lists

Caller Display . . . . . . . . . . . . . . . . . . . . . . . . . 40

Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

View call details . . . . . . . . . . . . . . . . . . . . . . . 40

Dial from the Calls list . . . . . . . . . . . . . . . . . . 41

Copy a Calls list number to the directory . . . 41

Calls list settings . . . . . . . . . . . . . . . . . . . . . . . 42

New call alert . . . . . . . . . . . . . . . . . . . . . . . . . 42

Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 43

Delete entire Calls list. . . . . . . . . . . . . . . . . . . 43

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

BT Network services

Pre-stored BT Services numbers . . . . . . . . . . 44

BT 118 500 (Directory Enquires) . . . . . . . . . 44

BT Verve 450 Helpdesk . . . . . . . . . . . . . . . . . 44

Call Divert on/off/check . . . . . . . . . . . . . . . . 45

Call Waiting on/off/check . . . . . . . . . . . . . . . 45

Answering machine

Using the answering machine

from the handset . . . . . . . . . . . . . . . . . . . . . . 46

Switch the answering machine on / off . . . . 46

Outgoing messages . . . . . . . . . . . . . . . . . . . . 47

Record your own outgoing message . . . . . . 47

Check or delete your outgoing message . . . 47

Answer settings . . . . . . . . . . . . . . . . . . . . . . . 48

Call screening . . . . . . . . . . . . . . . . . . . . . . . . . 49

Message playback . . . . . . . . . . . . . . . . . . . . . 50

Delete all old messages . . . . . . . . . . . . . . . . . 51

Using the answering machine at the base . . 51

Switch on / off . . . . . . . . . . . . . . . . . . . . . . . . 51

Message playback . . . . . . . . . . . . . . . . . . . . . 51

Remote access . . . . . . . . . . . . . . . . . . . . . . . . 52

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

6 In this guide

To enable / disable remote access. . . . . . . . . 52

If you forget to switch on your

answering machine . . . . . . . . . . . . . . . . . . . . 53

Operating your answering

machine remotely . . . . . . . . . . . . . . . . . . . . . 53

Text messaging

Subscribe to the text messaging service. . . . 55

Cost of the fixed line service . . . . . . . . . . . . . 55

Send a text message . . . . . . . . . . . . . . . . . . . 56

Using the Outbox . . . . . . . . . . . . . . . . . . . . . . 57

Receiving messages . . . . . . . . . . . . . . . . . . . . 58

Read messages . . . . . . . . . . . . . . . . . . . . . . . . 58

Edit or delete templates. . . . . . . . . . . . . . . . . 59

Service Centre numbers. . . . . . . . . . . . . . . . . 60

Add or change Service Centre numbers . . . . 60

Select Send Service Centre . . . . . . . . . . . . . . 61

Switch new message alert on or off . . . . . . . 62

Using additional handsets

Registering an additional handset . . . . . . . . 63

Select base . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

De-register a handset . . . . . . . . . . . . . . . . . . 64

Internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Call another handset . . . . . . . . . . . . . . . . . . . 65

Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . 65

3-way conference call . . . . . . . . . . . . . . . . . . 66

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

General information

Safety information . . . . . . . . . . . . . . . . . . . . . 74

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Environmental . . . . . . . . . . . . . . . . . . . . . . . . 75

Product disposal instructions . . . . . . . . . . . . 75

Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Technical information. . . . . . . . . . . . . . . . . . . 77

R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Declaration of Conformance . . . . . . . . . . . . . 77

Connecting to a switchboard. . . . . . . . . . . . . 77

Inserting a pause . . . . . . . . . . . . . . . . . . . . . . 77

Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Getting started

Location

Place your BT Verve 450 within 2 metres of the mains power socket and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Verve 450 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Plug the mains power cable into the socket marked on the underside of the base and plug the other end into the mains power wall socket and switch the power on. You can place the cable behind the retaining clip to prevent the plug being accidentally pulled from the socket.

WARNING

Do not place your BT Verve 450 in the bathroom or other humid areas.

Handset range

The BT Verve 450 has a range of 300 metres outdoors when there is a clear line of sight between the base and handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The icon on your handset indicates when you are in range. If moving out of range of the base, the range indicator will flash. If you go out of range, any call you are on will be lost.

Which power adaptor?

If you have purchased a multiple pack, you should use the power adaptor with the smallest plug for the base.

IMPORTANT

The base station must be plugged into the mains power socket at all times. Do not connect the telephone line until the handset is fully charged. Only use the power and telephone cables supplied with the product.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

8 Getting started

Battery low warning

If the icon flashes in the handset display you will need to recharge the handset before you can use it again. You also hear a low battery warning beep once every 60 seconds. During charging, the icon will scroll in the display.

Battery performance

In ideal conditions, a fully charged battery should give up to 10 hours talk time or 100 hours standby time on a single charge.

Note that new batteries do not reach full capacity until they have been in normal use for several days.

To keep the battery in the best condition, leave the handset off the base for a few hours at a time. Running the battery right down at least once a week will help it last as long as possible.

The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced. New batteries are available from the BT Verve 450 Helpline on 0800 218 2182*.

After charging your handset for the first time, subsequent charging time is about 6–8 hours a day. Batteries and handset may become warm during charging. This is normal.

The base indicator lights up. The answering machine is switched on.

2. The NiMH battery is already fitted in the handset. Remove the battery compartment cover, by sliding it downward and lifting it off.

Locate the battery lead and connector and plug it into the socket inside the battery compartment (the red wire should be on the left). Tuck the battery leads in the space above the battery and slide the battery compartment cover back on.

3. Place the handset on the base to charge for at least 20 hours. When the handset is fully charged the icon will be displayed.

4. When the battery is fully charged, plug one end of the telephone line cord into the socket marked on the rear of the base and the other end into the telephone wall socket.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

9Getting started

Setting up for multiple packs

If you have purchased a BT Verve 450 multiple pack, you will need to prepare any additional handsets and chargers for use.

For each additional handset and charger:

1. Insert the cable through the channel at the rear of the charger and insert the plug into the power socket. Plug the other end into the mains wall power socket and switch on.

Using your BT Verve 450 on a Broadband line?

If this product is to be used on a broadband line then you must ensure that it is connected via an ADSL microfilter. Using this product on a Broadband line without an ADSL microfilter may cause problems with this product and your Broadband service.

Additional BT ADSL microfilters can be purchased from www.shop.bt.com

2. The NiMH battery is already fitted in the handset. Remove the battery compartment cover, by sliding it downward and lifting off. Locate the battery lead and connector and plug it into the socket inside the battery compartment (the red wire should be on the left). Tuck the battery leads in the space above the battery and slide the battery compartment cover back on. Charge the battery for at least 20 hours.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

10 Getting started

Date and time

Providing you have subscribed to your network’s Caller Display service, the date and time is set automatically for all handsets when you receive your first call.

The date and time is recorded with each answering machine message you receive.

If you do not have a Caller Display service you can set the date and time manually.

Any additional handsets supplied as part of a multipack are pre-registered to the base so, once charged, are ready for use. The handset number is shown in the display.

Set date and time manually

1. Press

2. Scroll to

Date/Time

and scroll to

Clock/Time/Alarm

is highlighted. PressOK.

Settings

then pressOK.

and pressOK.

4. The current Time format is highlighted. Scroll or to choose

24 houror12 hour

5. Scroll to

dd/mmormm/dd

6. Scroll to

Date format

Enter time

and scroll or to choose

and enter the time

e.g. 1705 for 5 05 pm.

7. Scroll to

Enter date

and enter the date, e.g. 09 06 07

for 9th June 2007.

8. Press

9. Press

to save.

Back

until you return to standby.

Your BT Verve 450 is ready for use.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Getting to know your phone

Int

Handset buttons

Press to open the BT Services menu, page 44.

In standby, press to open and

scroll through the Redial list, page 19.

In talk mode, press to adjust volume.

In menu mode, press to scroll up through

Press to select options displayed on screen.

In standby, press to access the directory.

When on a call press to mute the handset.

When entering text, press to move the cursor left.

When listening to answering machine messages,

press to play the previous message, page 50.

In standby, press and hold to dial your

network’s voicemail service 1571, page 43.

Option button (left)

(LEFT) Directory

In talk mode, press to switch

handsfree on and off, page 18.

In standby mode, press to make

and receive calls, page 16.

Press and hold to switch the

handset ringer on or off.

(UP) Redial

the options.

Handsfree

Talk

1 Voicemail

Option button (right)

Press to select options displayed on screen.

Recall

For use with switchboard/PBX and BT Calling Features.

(RIGHT) Messages & Call inbox

In standby, press to access the Calls list, answering machine messages or SMS text messages menu, page 22. When entering text, press to move the cursor right. When listening to answering machine messages, press to skip to next message, page 50.

(DOWN) Calls

In standby, press to open and scroll through the Calls list, page 40. In talk mode, press to adjust volume. In menu mode, press to scroll down through the options.

End call/Off or On

Press to end a call. In standby, press and hold to switch the handset off/on, page 16. In menu mode, press to return to standby.

#/Lock

Press and hold to lock/unlock the keypad, page 21. When entering text, press to switch between upper and lower case letters.

When storing an entry in the directory, press and hold to enter a Pause, page 77.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Getting to know your phone

Handset display

Handset name/number

Time

Date

Display icons

Shows handset battery status. Scrolls when the handset is charging.

Empty when filled in black.

On – displayed in standby mode to indicate handset is in range of the base. Flashing – to warn you are moving out of range. Off – out of range or cannot connect to the base selected.

On – during a call. Flashing incoming call.

On – handsfree speaker on.

On – answering machine on. Off – answering machine off.

Flashing – new answering machine messagse.

On – new text message received. Flashing – mailbox is full. Off – all messages have been read.

On – alarm is set. Flash – alarm time has been reached. Off – alarm off.

The keypad is locked.

Handset ringer is switched off.

On – missed call in the Calls list.*

* For this feature to work you must subscribe to your network provider’s Caller Display service. A quarterly fee may be payable.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Base

Off hook light

Flashes when the handset is taking or making a call.

Text message light

On: you have new messages. Flashing:sending message Off: all messages have been read.

Del

Delete answering machine messages.

2-position charging contacts

Handset can be placed flat on the base or raised for easier pick up and viewing.

Power light

On: power on.

Find

Press to ring all registered handsets, helpful for finding a missing handset, page 22. Also used during the registration process, page 63.

Getting to know your phone

Answering machine display

- -

Answering

machine off.

0-99

Answering machine on, number of messages stored.

Flashes when you have new, unplayed messages.

Displayed while a handset is accessing the machine.

Displayed while recording a message.

On/Off

Switch answering machine on or off.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

ISKIP

Press once to repeat the current message, twice to play the previous message.

Vol + / Vol –

Increase or decrease speaker volume during play back.

SKIPI

Skip forward to the next message.

Stop

Stop play back.

Play

Play messages.

14 Getting to know your phone

Int

Option buttons

Press to select the option displayed on the screen.

If no buttons are pressed for 30 seconds, the handset returns to standby automatically.

Options

Down

Navigating the menus

Your BT Verve 450 has an easy to use menu system.

Each menu has a list of options, which you can see on the menu map on the following page.

When the handset is switched on and in standby:

1. Press

2. Then use or buttons to scroll through the available options.

3. Press the Back button to return to the previous screen.

To exit a menu and return to standby, press .

to open the main menu.

option button to select a menu option or the

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Menu map

15Getting to know your phone

Text

Write new text

Inbox

Outbox

Template

Text settings

Answer machine

Play messages

Delete msg

Answer on/off

Outgoing msg

Ans. settings

Sound

Ringer

Tones

Settings

H/set settings

Base settings

Date/Time/Alarm

The following menus can be accessed by pressing the relevant button:

Calls list empty

Settings

or or

Calls list displayed, press

Option

Details Delete Delete all Call number Store number Settings

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

BT menu

Dir enquiries Helpdesk Divert on Divert off Check divert Call wait on Call wait off Chk call wait Empty Empty

Names menu Directory displayed, press

Option

New entry Edit entry View Copy Copy all Delete entry Delete all Capacity Edit call grp Speed dial

Directory empty

New entry Capacity

Redial list displayed, press

Option

Delete Delete all Call number Store number

Using the phone

When you make a call, the light on the base flashes.

Call timer

Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call.

Out of range warning

When the handset goes out of range of the base, the flashes.

If you are on a call, the line will hang up. Move back within in range. The handset will automatically re-connect to the base.

Switch handset on or off

To switch off

1. Press and hold .

Switch off?

is displayed, press

Yes

to confirm.

To switch on

1. Press and hold .

Switch off?

is displayed, pressNo.

Make an external call

1. Press .

2. When you hear the dial tone, dial the number.

Preparatory dialling

1. Dial the number first. If you make a mistake press delete the last digit.

2. Press to dial.

End a call

1. Press .

Clear

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

17Using the phone

Receive a call

When you receive a call, the phone rings. The display shows the caller’s number if available or the caller’s name if it matches an entry in the phonebook. If you do not have a Caller Display service, the screen shows

External call

1. Press .

Call Waiting

Providing you have subscribed to your network’s Call Waiting service and it is switched on, your BT Verve 450 will alert you to a second incoming call while you are already engaged on an external call.

1. You will hear the call waiting tone and the display will show the number of the caller, or the name if it matches an entry in your directory.

2. Press to answer the new call and your first caller is put on hold.

3. Press to toggle between the two callers.

4. Press to hang up the current call.

Auto answer

As long as you have auto answer set to ON you can answer a call by lifting the handset off the base. If you have switched auto answer off, you will need to press as well. Auto answer ON is the default setting. See page 33.

To switch your call waiting service on or off, see page 45.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

18 Using the phone

During a handsfree call, press or

to change the volume.

Earpiece / handsfree volume

During a call you can adjust the volume of the earpiece or loudspeaker. There are 5 levels.

1. Press or to increase or decrease the volume.

Secrecy (Mute)

During a call, you can talk to someone nearby without your caller hearing.

1. Press . The display shows hear you.

2. Press again to return to your caller.

Mute on

and your caller cannot

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

Make a handsfree call

1. Dial the number then press . is displayed. You hear your call over the handset loudspeaker. Press to switch the call between the earpiece and the loudspeaker.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

2. Press to end the call.

Answer a call handsfree

When the phone rings:

1. Press . The call is transferred to the handset loudspeaker.

Switch to handsfree during a call

1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again.

Redial

Up to the last 15 telephone numbers called are saved in the redial list. You can then select any of the numbers to redial, delete or copy to the directory.

Redial the last number called

1. Press the last number you called is displayed.

2. Press to dial.

19Using the phone

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

20 Using the phone

Press Clear to delete any unwanted digits and then enter new ones using the keypad.

If the directory is full, the display shows Memory full and the number will not be saved. You will need to delete a number in the directory first, see page 26.

Redial a number from the redial list

1. Press , the last number you called is displayed.

2. Press or to scroll to the number you want.

3. Press to dial.

Save a number from the redial list to the directory

1. Press then scroll or to the number you want.

Option

2. Press

3. Press

4. Scroll to

and scroll to

. Use the keypad to enter a name.

Number

. The number is displayed.

5. If required, scroll to

Store number

Select Group

then press

or to select a group.

6. Press

. The entry is saved. Press

Back

to return to the

previous menu level.

Delete a redial number

1. Press . The last number dialled is displayed.

2. Scroll or to the number you want.

3. Press

Option.Delete

is highlighted. PressOK.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

21Using the phone

4. Press

5. Press

Yes

to confirm orNoto cancel.

Back

to return to the previous menu level.

Delete all redial numbers

1. Press . The last number dialled is displayed.

2. Press

3. Press

and scroll to

Yes

to confirm orNoto cancel.

Delete all

and pressOK.

Option

4. Press to exit and return to standby.

Keypad lock

You can lock the keypad so that it cannot be used accidentally while carrying it around.

To lock the keypad:

1. Press and hold . The handset beeps and is displayed.

To unlock the keypad:

1. Press and hold . The handset beeps and

unlocked

is displayed for 2 seconds before returning to standby.

Keypad locked

Keypad

WARNING

If the keypad is locked you will be able to dial the emergency numbers 999 and 112.

When the keypad is locked you can still answer incoming calls and operate the handset as normal. When the call is ended, the keypad lock comes on again.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

22 Using the phone

Paging calls cannot be answered by a handset.

Find handset (Paging)

You can ring a handset to help locate it.

1. Press on the base. All handsets registered to the base will ring for up to 30 seconds.

2. Press on the base again to stop the ringing or press a button on any handset.

Message & Call inbox

Your BT Verve 450 has an inbox which shows the status of your messages and calls and gives a short cut to access:

• Missed calls

• Answering machine messages

• Text messages

1. Press . The Inbox screen is displayed.

2. Scroll or to the option you want and press

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

23Using the phone