BT VERVE 3010 EXECUTIVE User Manual

BT Verve 3010 Executive

Digital Cordless Telephone

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

*YOU MUST

SUBSCRIBE TO

YOUR NETWORK

PROVIDER’S CALLER

DISPLAY SERVICE BEFORE

YOUR VERVE 3010 EXECUTIVE

WILL DISPLAY CALLER INFORMATION.

A QUARTERLY FEE IS PAYABLE.

User

Guide

Please open this page for an ‘at a glance’ guide to your Verve 3010 Executive

At a glance

Handset

Recall button

For use with switchboards and certain network services.

Keypad

Green Phone button

For making and answering calls. Also to put handset into handsfree operation.

Menu button

Press to access your Menu options.

Display

Shows status of your handset.

Navigation button

Used to move up and down Menu options, Directory and Calls list.

Directory button

Press to access Directory.

Red Phone button

Press to end call/ return display to idle.

Secrecy button

Press to cut off your microphone so your caller cannot hear you.

Int button

Press to contact other handsets.

Headset Port

▲

▼

456

Int

Base

Power/In use Light

Flashes when line is in use.

Page button

Press to register additional handsets (see page 38) also to call all handsets.

Verve 3010

DECT

Digital Clarity

Power/ in Use

Page

Menu Structure

Press Option

Use Up & Down buttons to scroll names

DIRECTORY NEW ENTRY

DELETE ENTRY

SHOW NUMBER

EDIT ENTRY

COPY ENTRY

COPY ALL

DELETE ALL DELETE ALL?

Press Info for call time and date

Use Up & Down buttons to scroll calls

CALLS LIST Press Option DELETE ENTRY

DELETE ALL

COPY TO DIR

EXTERNALRINGERSETTINGS CHANGE MLDY

Select melody MELODY 1 to MELODY 10

CHANGE VOL Select volume

OFF LOW MEDIUM HIGH PROGRESSIVE

INTERNAL CHANGE MLDY

Select melody MELODY 1 to MELODY 10

CHANGE VOL

Select volume OFF LOW MEDIUM HIGH PROGRESSIVE

Select BEEP ON BEEP OFF

KEY BEEP

Select BASE 1 to BASE 4 BASE AUTO

SELECT BASE

Select AUTOTALK ON AUTOTALK OFF

AUTO TALK

Edit handset nameNAME HANDSET

Select CONTRAST 1 to CONTRAST 10

CONTRAST

BASE SETTING HS PRIORITY PRIORITY OFF

Select PRIORITY 1 to PRIORITY 5

Select RING DELAY 2 to RING DELAY 9

CALL BARRING SYS PIN? Select required

barring prefix BAR1 XXXX to BAR4 XXXX

SYSTEM PIN OLD PIN? NEW PIN?

Press Option

CONFIRM?

REGISTRATION REGISTER HS BASE 1234? SYS PIN?

DE-REG HS SYS PIN? Select

HANDSET 1 to HANDSET 5

Select BARRING ON BARRING OFF EDIT CLEAR PREFIX

RECALL MODE Select

TIMED BREAK or EARTH

DIAL MODE Select

TONE or PULSE

HOLD MUSIC Select

MUSIC ON or MUSIC OFF

Menu Structure

Indicates that the line is in use. When the icon flashes indicates that you have an incoming call or you have put an external call on hold.

Indicates that you either have an incoming internal call or you are already on an internal call.

You are in handsfree operation.

Battery icon is displayed when the batter y is low.

Envelope icon indicates that there are unseen calls in the Calls list. If the icon flashes indicates that you have received new calls since you last viewed the Calls list.

 

Quick guide to handset display icons

Quick guide

Commonly used handset functions and settings

Switch OFF the handset (default is ON)

Switch handset ON

Switch Keyguard on

Switch Keyguard off

Make a call

Redial a number

Dial from the directory

Dial from the Calls list

Adjust handsfree volume (whilst in handsfree mode)

Adjust earpiece volume

Make internal call

hold down.

then to scroll through the list, to dial.

to display name or number you wish

to dial, to dial.

to display CALLS LIST, ,

to display the number you want, to dial.

to increase/decrease volume.

the second handset will ring.

Int

▼▲▼▲▼

▲

▼

▲

Dir

▼

▲

Unlock

In this guide

Note

There is a detailed Index at the back of this user guide, please see page 49.

At a glance 1

Menu structure 3

Quick guide to handset display icons 4

Quick guide to handset functions and settings 5

Introduction 7

Unpacking your BT Verve 3010 Executive 7 For your records 7

Safety information 8

Setting up 9

Plan the location 9

Using the telephone 12

Making and ending calls 12 Call timer 12 In call volume 13 Handsfree 13 Using the Directory 14 Character map 16 Redial 20 Secrecy 20 Paging 21 Internal calls 21 3-way calling 22

Caller Display 23

Calls list 23

Handset settings 26

Handset ringer melody and volume 26

Base station settings 33

System PIN (Personal Identification Number) 33 Call barring 34

Using additional handsets and bases 38

Registering additional

handsets 38

Help 41

General information 43

Guarantee 43 Technical information 44 Switchboard compatibility 44

Wall mounting 46

Wall mounting template 47

Index 49

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

Introduction

Unpacking your BT Verve 3010 Executive

If anything is missing, please contact your place of purchase immediately.

One Verve 3010 base station

One Verve 3000 Executive handset

One power supply for the base station

One telephone line cord

One headset

Three AAA rechargeable batteries

One belt clip

Battery compar tment cover

2 screws and 2 wall plugs

For guarantee purposes proof of purchase is required so please keep your receipt.

Enter your system PIN code here:

For more information on your system PIN, see page 33.

For your records

Date of purchase:

Place of purchase:

Helpline

If you experience any difficulties with your BT Verve 3010 Executive, please call the BT Verve 3010 Executive Helpline on

08702 403180.

▲

▼

INTRODUCTION

Power/ in Use

DECT

Digital Clarity

Page

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.

For the handset use only AAA Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 550 mAh. Never use other batteries or conventional alkaline batteries as this could lead to a short circuit or destroy the battery casing.

If the keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112).

Do not open the base or handset (other than to change batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency/ intensive care medical equipment.

It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The handset may become warm when the batteries are being recharged. This is normal. We recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

SAFETY INFORMATION

Setting up

Plan the location

Situate your product close enough to the telephone and mains power sockets so that the cables will reach.

Make sure that it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

1 Connect the base

Plug the power supply cable into the power socket on the underside of the base. The correct socket for the power supply cable is clearly labelled as such.

The Power/In use light will be lit when power has been connected correctly.

(N.B. On the Verve 3000 additional handset the power supply unit connector is red.)

2 Plug the power supply

unit into the wall socket

3 Insert the batteries

Insert the three AAA rechargeable batteries supplied, as indicated inside the battery compar tment and slide the battery compar tment cover shut.

SETTING UP

4 Connect the telephone

line cord to the base and plug into the wall socket

Ensure that each end of the line cord is fitted into the correct socket.

Battery low warning

If the battery icon and the words

LOW BATTERY

appear on the display you will need to recharge your handset before you can use it.

Battery performance

Under no circumstances should non-rechargeable batteries be used. Only use NiMH rechargeable batteries with a minimum capacity of 550 mAh. Using inappropriate batteries will invalidate your guarantee and may damage the telephone.

When the batteries are inserted the display will show:

When the handset is placed on the base station the display will intermittently show:

Leave the handset in the base station for approximately 16 hours to fully charge the batteries as they will not be charged on receipt.

CHARGING

...

Menu Dir

HANDSET 1

Menu Dir

Note

Any additional handsets you purchase will need to be individually registered with the base station before they will work with your BT Verve 3010 Executive. See page 38 for registering additional handsets.

SETTING UP

5 Attach the belt clip

(optional)

Fit the belt clip onto the back of the handset if required.

Position belt clip on back of handset, guide and push into the slot provided and twist clockwise until belt clip is secure.

Your BT Verve 3010 Executive

is now ready for use.

Helpline

If you have any difficulties setting up or using your BT Verve 3010 Executive, please call the BT Verve Helpline on 08702 403180.

SETTING UP

Using the telephone

Note

To exit a menu at any time press the Back options button, this will take you back one step. Press the RED PHONE button to cancel the operation completely.

Making and ending calls

To make an external call

Press the GREEN PHONE button. You will hear the dial tone and the display will show the icon and

EXT CALL

Dial the number.

The Power/In use light on the base will flash to show that you are currently on a call.

Preparatory dialling

Enter the phone number first.

If you make a mistake press the Clear options button to erase the last digit.

Clear

Press the GREEN PHONE button to dial the number.

To end a call

Press the RED PHONE button.

To receive an external call

When the phone rings the Power/In use light on the base will flash.

Press the GREEN PHONE button to answer the call

If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.

Call timer

Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it has finished.

USING THE TELEPHONE

To use the headset

The headset port is located on the bottom of the handset.

Insert the headset plug into the headset port.

To adjust the in call volume

If you want to increase or decrease the volume of your incoming call.

Press the UP or DOWN arrow on the navigation button to increase or decrease the volume setting.

In call volume

▲

▼

Handsfree

Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to the conversation. Your hands are left free, for example to take notes.

To make a handsfree call

Press the GREEN PHONE button.

Press the GREEN PHONE button again. The display will show the icon. The loudspeaker will switch on.

Dial the number.

To switch back to using the handset at any time, press the GREEN PHONE button again.

 

To adjust the handsfree volume whilst in handsfree mode

Whilst in handsfree mode you can increase or decrease the handsfree volume.

Press the UP navigation button to increase the volume.

Press the DOWN navigation button to decrease the volume.

Your new volume level will be displayed.

▲

▼

USING THE TELEPHONE

Place the foam cushion over the earpiece of the headset to aid comfort when placed in the ear.

The earpiece needs to be inserted gently in the ear so that it feels secure.

A clip is supplied on the headset so that you can clip the headset cord on to your clothing.

To adjust the headset volume follow the same instructions as, “To adjust the in call volume” on page 13.

Using the Directory

You can store up to 100 names and numbers in the telephone directory. You can enter up to 22 digits and up to 12 characters.

There are three ways to enter the directory. By pressing the Dir button, by pressing the DOWN navigation button or by pressing the Menu button followed by the OK options button.

The following instructions use the Dir button but the procedures for accessing and using the directory are similar using any of the three options.

To store an entry in the directory

Press the Dir options button.

Press the Option button.

NEW ENTRY

is displayed.

Press the OK options button.

ENTER NAME

is displayed.

Entering names:

Enter the name using the letters on the keypad. For example, to enter the name TOM:

Dir

Option

USING THE TELEPHONE

+ 37 hidden pages