BT VERVE 3010 EXECUTIVE User Manual

BT Verve 3010
Executive

Digital Cordless Telephone

This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.

*YOU MUST

SUBSCRIBE TO

YOUR NETWORK

PROVIDER’S CALLER

DISPLAY SERVICE BEFORE

YOUR VERVE 3010 EXECUTIVE

WILL DISPLAY CALLER INFORMATION.

A QUARTERLY FEE IS PAYABLE.

User

Guide

Please open this page for an ‘at a glance’
guide to your Verve 3010 Executive

1

At a glance

Handset

Recall button

For use with
switchboards and
certain network
services.

Keypad

Green Phone
button

For making and
answering calls. Also
to put handset into
handsfree operation.

Menu button

Press to access
your Menu options.

Display

Shows status
of your handset.

Navigation button

Used to move up and
down Menu options,
Directory and Calls list.

Directory button

Press to access
Directory.

Red Phone button

Press to end call/
return display to idle.

Secrecy button

Press to cut off your
microphone so your
caller cannot hear you.

Int button

Press to contact other
handsets.

Headset Port

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2

Base

Power/In use Light

Flashes when line is in use.

Page button

Press to register
additional handsets
(see page 38) also
to call all handsets.

Verve 3010

DECT

Digital Clarity

Power/
in Use

Page

3

Menu Structure

Press Option

Use Up & Down
buttons to scroll
names

DIRECTORY NEW ENTRY

DELETE ENTRY

SHOW NUMBER

EDIT ENTRY

COPY ENTRY

COPY ALL

DELETE ALL DELETE ALL?

Press Info for call
time and date

Use Up & Down
buttons to scroll
calls

CALLS LIST Press Option DELETE ENTRY

DELETE ALL

COPY TO DIR

EXTERNALRINGERSETTINGS CHANGE MLDY

Select melody
MELODY 1
to
MELODY 10

CHANGE VOL Select volume

OFF
LOW
MEDIUM
HIGH
PROGRESSIVE

INTERNAL CHANGE MLDY

Select melody
MELODY 1
to
MELODY 10

CHANGE VOL

Select volume
OFF
LOW
MEDIUM
HIGH
PROGRESSIVE

Select
BEEP ON
BEEP OFF

KEY BEEP

Select
BASE 1
to
BASE 4
BASE AUTO

SELECT BASE

Select
AUTOTALK ON
AUTOTALK OFF

AUTO TALK

Edit handset nameNAME HANDSET

Select
CONTRAST 1
to
CONTRAST 10

CONTRAST

4

BASE SETTING HS PRIORITY PRIORITY OFF

Select
PRIORITY 1
to
PRIORITY 5

Select
RING DELAY 2
to
RING DELAY 9

CALL BARRING SYS PIN? Select required

barring prefix
BAR1 XXXX
to
BAR4 XXXX

SYSTEM PIN OLD PIN? NEW PIN?

Press Option

CONFIRM?

REGISTRATION REGISTER HS BASE 1234? SYS PIN?

DE-REG HS SYS PIN? Select

HANDSET 1
to
HANDSET 5

Select
BARRING ON
BARRING OFF
EDIT
CLEAR PREFIX

RECALL MODE Select

TIMED BREAK
or
EARTH

DIAL MODE Select

TONE
or
PULSE

HOLD MUSIC Select

MUSIC ON
or
MUSIC OFF

Menu Structure

Indicates that the line is in use. When the icon flashes indicates that you
have an incoming call or you have put an external call on hold.

Indicates that you either have an incoming internal call or you are already
on an internal call.

You are in handsfree operation.

Battery icon is displayed when the batter y is low.

Envelope icon indicates that there are unseen calls in the Calls list.
If the icon flashes indicates that you have received new calls since you
last viewed the Calls list.

 

Quick guide to handset display icons

5

Quick guide

Commonly used handset functions and settings

Switch OFF the handset
(default is ON)

Switch handset ON

Switch Keyguard on

Switch Keyguard off

Make a call

Redial a number

Dial from the directory

Dial from the Calls list

Adjust handsfree volume
(whilst in handsfree mode)

Adjust earpiece volume

Make internal call

hold down.

hold down.

then to scroll through the list, to dial.

to display name or number you wish

to dial, to dial.

to display CALLS LIST, ,

to display the number you want, to dial.

to increase/decrease volume.

to increase/decrease volume.

the second handset will ring.

Int

▼▲▼▲▼

▲

OK

▼

Menu

▼

▲

Dir

▼

▲

▲

Unlock

Menu

6

In this guide

Note

There is a detailed Index at the back of this user guide, please see page 49.

At a glance 1

Menu structure 3

Quick guide to handset
display icons 4

Quick guide to handset
functions and settings 5

Introduction 7

Unpacking your
BT Verve 3010 Executive 7
For your records 7

Safety information 8

Setting up 9

Plan the location 9

Using the telephone 12

Making and ending calls 12
Call timer 12
In call volume 13
Handsfree 13
Using the Directory 14
Character map 16
Redial 20
Secrecy 20
Paging 21
Internal calls 21
3-way calling 22

Caller Display 23

Calls list 23

Handset settings 26

Handset ringer melody
and volume 26

Base station settings 33

System PIN (Personal
Identification Number) 33
Call barring 34

Using additional handsets
and bases 38

Registering additional

handsets 38

Help 41

General information 43

Guarantee 43
Technical information 44
Switchboard compatibility 44

Wall mounting 46

Wall mounting template 47

Index 49

Hints and tips boxes

In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.

7

Introduction

Unpacking your
BT Verve 3010 Executive

If anything is missing, please
contact your place of purchase
immediately.

One Verve 3010
base station

One Verve 3000
Executive handset

One power supply
for the base station

One telephone line cord

One headset

Three AAA
rechargeable batteries

One belt clip

Battery compar tment
cover

2 screws and
2 wall plugs

For guarantee purposes proof
of purchase is required so please
keep your receipt.

Enter your system PIN code here:

For more information on your
system PIN, see page 33.

For your records

Date of purchase:

Place of purchase:

Helpline

If you experience any difficulties
with your BT Verve 3010
Executive, please call the BT
Verve 3010 Executive Helpline on

08702 403180.

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INTRODUCTION

Power/
in Use

DECT

Digital Clarity

Page

8

Safety information

General

Only use the power supply included
with the product. Using an unauthorised
power supply will invalidate your
guarantee and may damage the telephone.

For the handset use only AAA Nickel
Metal Hydride (NiMH) rechargeable
batteries with a minimum capacity of
550 mAh. Never use other batteries or
conventional alkaline batteries as this
could lead to a short circuit or destroy
the battery casing.

If the keyguard is switched on, it is
NOT possible to make calls, including
emergency numbers (999/112).

Do not open the base or handset (other
than to change batteries). This could
expose you to high voltages or other risks.

Radio signals transmitted between the
handset and base may cause interference
to hearing aids.

It is recommended that advice from a
qualified expert be sought before using
this product in the vicinity of emergency/
intensive care medical equipment.

It is recommended that if you have a
pacemaker fitted you check with a
medical expert before using this product.

Never dispose of batteries in a fire.
There is a serious risk of explosion and/or
the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base
station with a damp (not wet) cloth, or
an anti-static wipe. Never use household
polish as this will damage the product.
Never use a dry cloth as this may cause
a static shock.

Environmental

Do not expose to direct sunlight.

The handset may become warm when
the batteries are being recharged. This is
normal. We recommend that you do not
place the product on antique/veneered
wood to avoid damage.

Do not stand your product on carpets
or other surfaces which generate fibres,
or place it in locations preventing the
free flow of air over its surfaces.

Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as
bathrooms.

Do not expose your product to fire,
explosive or other hazardous conditions.

There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the
power and telephone line cord during an
electrical storm.

SAFETY INFORMATION

9

Setting up

Plan the location

Situate your product close enough
to the telephone and mains power
sockets so that the cables will reach.

Make sure that it is at least 1
metre away from other electrical
products to avoid interference.

Do not situate the product in the
bathroom or other humid areas.

1 Connect the base

Plug the power supply cable into
the power socket on the underside
of the base. The correct socket for
the power supply cable is clearly
labelled as such.

The Power/In use light will be lit
when power has been connected
correctly.

(N.B. On the Verve 3000 additional
handset the power supply unit
connector is red.)

2 Plug the power supply

unit into the wall socket

3 Insert the batteries

Insert the three AAA rechargeable
batteries supplied, as indicated
inside the battery compar tment
and slide the battery compar tment
cover shut.

SETTING UP

4 Connect the telephone

line cord to the base
and plug into the wall
socket

Ensure that each end of the line
cord is fitted into the correct
socket.

10

Battery low warning

If the battery icon and the words

LOW BATTERY

appear on the
display you will need to recharge
your handset before you can use it.

Battery performance

Under no circumstances should
non-rechargeable batteries be used.
Only use NiMH rechargeable
batteries with a minimum capacity
of 550 mAh. Using inappropriate
batteries will invalidate your
guarantee and may damage the
telephone.

When the batteries are inserted
the display will show:

When the handset is placed on
the base station the display will
intermittently show:

Leave the handset in the base
station for approximately 16 hours
to fully charge the batteries as
they will not be charged on receipt.

CHARGING

...

Menu Dir

HANDSET 1

Menu Dir

Note

Any additional handsets you
purchase will need to be
individually registered with the
base station before they will work
with your BT Verve 3010
Executive. See page 38 for
registering additional handsets.

SETTING UP

11

5 Attach the belt clip

(optional)

Fit the belt clip onto the back of
the handset if required.

Position belt clip on back of
handset, guide and push into the
slot provided and twist clockwise
until belt clip is secure.

Your BT Verve 3010 Executive

is now ready for use.

Helpline

If you have any difficulties setting
up or using your BT Verve 3010
Executive, please call the BT
Verve Helpline on 08702 403180.

SETTING UP

12

Using the telephone

Note

To exit a menu at any time press
the Back options button, this will
take you back one step. Press the
RED PHONE button to cancel the
operation completely.

Making and ending calls

To make an external call

Press the GREEN PHONE
button. You will hear the
dial tone and the display
will show the icon
and

EXT CALL

.

Dial the number.

The Power/In use light on
the base will flash to show
that you are currently on
a call.

Preparatory dialling

Enter the phone number
first.

If you make a mistake
press the Clear options
button to erase the last
digit.

Clear

Press the GREEN PHONE
button to dial the number.

To end a call

Press the RED PHONE
button.

To receive an external call

When the phone rings
the Power/In use light on
the base will flash.

Press the GREEN PHONE
button to answer the call

Or

If the handset is on the
base, simply lift it up and
speak. You do not need to
press the GREEN PHONE
button.

Call timer

Your handset automatically times
the duration of all external calls,
showing it on the display during
your call and for a few seconds
after it has finished.

USING THE TELEPHONE

To use the headset

The headset port is
located on the bottom of
the handset.

Insert the headset plug
into the headset port.

13

To adjust the in call volume

If you want to increase
or decrease the volume
of your incoming call.

Press the UP or DOWN
arrow on the navigation
button to increase or
decrease the volume
setting.

In call volume

▲

▼

Handsfree

Handsfree allows you to talk to
your caller without holding the
handset and enables other people
in the room to listen to the
conversation. Your hands are left
free, for example to take notes.

To make a handsfree call

Press the GREEN PHONE
button.

Press the GREEN PHONE
button again. The display
will show the icon.
The loudspeaker will
switch on.

Dial the number.

To switch back to using
the handset at any time,
press the GREEN PHONE
button again.

 

To adjust the handsfree
volume whilst in handsfree
mode

Whilst in handsfree
mode you can increase or
decrease the handsfree
volume.

Press the UP navigation
button to increase the
volume.

Press the DOWN
navigation button to
decrease the volume.

Your new volume level will
be displayed.

▲

▼

USING THE TELEPHONE

14

Place the foam cushion
over the earpiece of the
headset to aid comfort
when placed in the ear.

The earpiece needs to be
inserted gently in the ear
so that it feels secure.

A clip is supplied on the
headset so that you can
clip the headset cord on
to your clothing.

To adjust the headset
volume follow the same
instructions as, “To adjust
the in call volume” on
page 13.

Using the Directory

You can store up to 100 names and
numbers in the telephone directory.
You can enter up to 22 digits and
up to 12 characters.

There are three ways to enter the
directory. By pressing the Dir
button, by pressing the DOWN
navigation button or by pressing
the Menu button followed by the
OK options button.

The following instructions use the
Dir button but the procedures for
accessing and using the directory
are similar using any of the three
options.

To store an entry in the
directory

Press the Dir options
button.

Press the Option button.

NEW ENTRY

is displayed.

Press the OK options
button.

ENTER NAME

is displayed.

Entering names:

Enter the name using the
letters on the keypad.
For example, to enter the
name TOM:

Dir

Option

OK

USING THE TELEPHONE

15

Press the 8 button,

T

appears on the display.

Press the 6 button three
times until the display
shows

O

.

Then press the 6 button
to display

M

.

Press the Save options
button.

ENTER NUMBER

is

displayed.

Enter the telephone
number.

Press the Save options
button

ENTRY SAVED

is displayed,
a confirmation tone will
be heard.

Press the OK options
button if you wish to
insert another director y
entry.

Or

Press the RED PHONE
button to return to the
idle display.

8

T

U

V

6

M

N

O

6

M

N

O

Save

Save

OK

USING THE TELEPHONE

16

Character map

Digit Button

1 SPACE & . , ’ ! ?

ABCa b c 2

DEF d e f 3

GH I g h i 4

JKLjkl5

MNOm n o 6

PQRS p q r s 7

TUV t u v 8

WXYZwxyz9

✱

+–/\><=

#

USING THE TELEPHONE

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To insert a pause in the
directory

Press and hold the

#

button until a Pappears
on the display.

To dial a name and number
in the directory

Press the Dir options
button.

Press the DOWN
navigation button to scroll
through the names listed
in alphabetical order.

Select the required name.

Or

Enter the first letter of
the name you want e.g.
for Emma, press 3 twice
to search for names
beginning with E. Again
scroll through the names
beginning with E using
the DOWN navigation
button to select the
required entry.

Press the GREEN PHONE
button. The number will
be displayed and dialled.

Dir

▼

3

D

E

F

▼

To view a directory number
entry

Press the Dir options
button.

Press the DOWN
navigation button to
scroll through the menu
until the required entry
is displayed.

Or

Press the first letter of the
name you are looking for.

Press the Option button.

Press the DOWN
navigation button until

SHOW NUMBER

is displayed.

Press the OK options
button.

The number is displayed.

Press the RED PHONE
button to return to the
idle display.

Dir

▼

▼

OK

USING THE TELEPHONE

18

To copy a directory entry
to another handset

Press the Dir options
button.

Press the DOWN
navigation button to
select the entry you want.

Press the Option button.

Press the DOWN
navigation button until

COPY ENTRY

is displayed.

Press the OK options
button.

If only 2 handsets are
registered to the base
your handset will display

CALLING HS:x

. If you have
multiple handsets
registered to the base you
will first have to select the
required handset number
before

CALLING HS:x

is

displayed.

The handset receiving the
directory will display

ACCEPT DIR? NO /YES

.

Press the Ye s options
button.

After a short time the
handset will show

COMPLETED

before
returning to the idle
display.

Dir

▼

▼

OK

Yes

To copy the entire directory
to another handset

Press the Dir options
button.

Press the Option button.

Press the DOWN
navigation button until

COPY ALL

is displayed.

Press the OK options
button.

If only 2 handsets are
registered to the base
your handset will display

CONFIRM

. If you have
multiple handsets
registered to the base
you will first have to select
the required handset
number before

CONFIRM

is

displayed.

Press the OK options
button.

The handset will display

CALLING HS:x

.

The handset receiving the
directory will display

ACCEPT DIR? NO/YES

.

Press the Ye s options
button.

After a short time the
handset will show

COMPLETED

before returning

to the idle display.

Dir

▼

OK

OK

Yes

USING THE TELEPHONE

19

To edit a directory entry

Press the Dir options
button.

Press the DOWN
navigation button to scroll
to the entry you want.

Press the Option button.

Press the DOWN
navigation button until

EDIT ENTRY

is displayed.

Press the OK options
button.

Press the Clear options
button and re-enter if you
want to make changes to
the name.

Press the Save options
button.

Press the Clear options
button and re-enter if you
want to change the
telephone number.

Press the Save options
button.

ENTRY SAVED

is displayed
on the handset and you
will hear a confirmation
tone.

Press the RED PHONE
button to return to the
idle display.

Dir

▼

▼

OK

Clear

Clear

Save

Save

To delete an entry

Press the Dir options
button.

Press the DOWN
navigation button to scroll
to the entry you want.

Press the Option button.

Press the DOWN
navigation button until

DELETE ENTRY

is

displayed.

Press the OK options
button.

DELETED

is displayed and
you will hear a
confirmation tone.

Press the RED PHONE
button to return to the
idle display.

Dir

▼

▼

OK

USING THE TELEPHONE

20

To delete the entire
directory

Press the Dir options
button.

Press the Option button.

Press the DOWN
navigation button until

DELETE ALL

is displayed.

Press the OK options
button.

DELETE ALL?

is displayed.

Press the OK options
button to confirm.

ALL DELETED

is displayed
and you will hear a
confirmation tone.

NO ENTRIES

is displayed

on the handset.

Press the RED PHONE
button to return to the
idle display.

Dir

▼

OK

OK

Redial

Your handset automatically saves
the last five telephone numbers
dialled into a redial list.

To dial a number in the
redial list

Press the UP navigation
button. The last number
dialled will be displayed.

Press the UP or DOWN
navigation button to scroll
through the redial list
until the entry you want
is displayed.

Press the GREEN PHONE
button to dial the number.

▲

▲

▼

Secrecy

When on a call you can talk to
someone in the same room,
without your caller hearing.

To switch secrecy on/off

During a call:

Press the S button.

SECRECY ON

is displayed,
your caller will now be
unable to hear you.

Pressing the S button
again will allow you to
talk to your caller again.

S

S

USING THE TELEPHONE

21

Paging

If you have multiple handsets
registered to the base you can alert
handset users that they are wanted,
or use this function to locate a
missing handset.

To page all handsets

Press the PAGE button on
the base and all handsets
registered to the base will
ring.

PAGING CALL

is displayed

on all handsets.

To cancel the paging call

Either

Press the RED PHONE
button on any handset.

Or

Press the PAGE button on
the base.

Page

Page

Internal calls

To make internal calls

If want to call another
handset registered to the
base press the Int button.

Int

If you have only two
handsets registered to the
base the second handset
will be called directly.

To accept the incoming
internal call press the
GREEN PHONE button.

If there are more than
two handsets registered
to the base the caller will
have to specify which
handset they wish to call.
The other handset
numbers will be displayed
for the caller to select.

Press the Int button

Press the handset
number you wish to call
e.g. 3 and the internal call
to handset three will be
made.

To end the call by either
party press the RED
PHONE button. The other
handset involved in the
call will receive a busy
tone and display:

END OF CALL

Int

Note

If you only have one handset
registered to the base station
you will hear an error sound
when you press the Int button
on the handset.

USING THE TELEPHONE

22

To transfer an external call
between handsets

You can forward an
external call to another
handset registered to the
base.

During an external call:

Press the Int button.

If there are only two
handsets registered to the
base the call will be made
automatically to the
other handset. If there are
more than two handsets
registered you will have to
specify which handset
number you wish to
forward the external call to

(see internal calls section).

At this point your
external caller is put on
hold and they will hear
musical tones, you can
toggle between your
external caller and the
internal handset by
pressing the Int button.

When the called internal
handset answers you can
either speak to them or
put the call through
straight away by pressing
the RED PHONE button.
Your external caller will
be connected to the other
handset.

Int

Int

3-way calling

You are able to hold a three way
conversation between an external
caller and two internal callers.

To make a 3-way call

When on an external call
the user has to call the
other internal handset
with an intercom call.
This is done as described
in, ‘To transfer an external
call between handsets’,
opposite.

To enable the three way
calling:

Press the Menu options
button.

Press the DOWN
navigation button until

3 WAY CALL

is displayed.

Press the Join options
button.

You can now have a three
way conversation between
your external caller and
the other internal handset.

Menu

▼

Join

USING THE TELEPHONE

23

Caller Display

IMPORTANT

To use Caller Display you must
first subscribe to the service from
your Network Provider. A quarterly
fee is payable. For more details on
BT’s Select Services call BT free
on 0800 800 150.

Note

The icon will flash on the
handset display if new calls have
been received since you last viewed
the calls list. The icon will be
solid if no new calls have been
received since last viewing the calls
list but there are still some unseen
calls in the list.

If you subscribe to a Caller Display
service you can see who is calling
you on your handset display, as
well as the date and time of their
call (unless the number has been
withheld, is unavailable or is an
international call).

If you have stored a name to go
with the number in your handset
directory, the name will be
displayed instead.

Please ensure that you have
stored the full telephone number,
including the area code, otherwise
the name will not match the
number stored in the directory.

Calls list

The Calls list contains the telephone
numbers of your last 50 callers.

Whether you take a call or not,
the caller’s details are stored in the
Calls list. You can display, scroll
through, dial and copy numbers
in the list.

If a call is received when the
Calls list is full then the oldest entry
will be deleted automatically.

To view the Calls list

When you have new calls,
the icon will flash.

Press the Menu options
button.

Menu

CALLER DISPLAY

24

Press the DOWN
navigation button until

CALLS LIST

is displayed.

Press the OK options
button.

CALL 1

is
displayed followed
by the most recently
received call (either the
name if in the directory
or the number).

Press the Info options
button to display the date
and time of the call.

Press the Back options
button to get back to the
Calls list.

Press the DOWN
navigation button to scroll
through the Calls list.

Press the RED PHONE
button to return to the
idle display.

▼

OK

Info

Back

▼

Press the DOWN
navigation button until
the call is listed that you
want to dial.

Press the GREEN PHONE
button. The number is
dialled.

▼

To dial from the Calls list

Press the Menu options
button.

Press the DOWN
navigation button until

CALLS LIST

is displayed.

Press the OK options
button.

Menu

▼

OK

To copy a number from the
Calls list to the directory

Press the Menu options
button.

Press the DOWN
navigation button until

CALLS LIST

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until
you reach the number
you want to copy to the
directory.

Press the Info options
button.

Press the Option button.

Press the DOWN
navigation button until

COPY TO DIR

is displayed.

Press the OK options
button.

Menu

▼▼▼

OK

Info

OK

CALLER DISPLAY

25

ENTER NAME

is displayed.
Enter the name details to
go with the number.

Press the Save options
button.

The number is displayed,
press the Save options
button again if this number
is correct.

ENTRY SAVED

is displayed
and you will hear a
confirmation tone.

Press the RED PHONE
button to return to the
idle display.

Save

Save

DELETE ENTRY

is displayed,
press the OK options
button

DELETING...

is displayed.

Press the RED PHONE
button to return to the
idle display.

OK

To delete a call from the
Calls list

Press the Menu options
button.

Press the DOWN
navigation button until

CALLS LIST

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until
you reach the number
you want to delete.

Press the Info options
button.

Press the Option button.

Menu

▼

OK

▼

Info

To delete the entire
Calls list

Press the Menu options
button.

Press the DOWN
navigation button until

CALLS LIST

is displayed.

Press the OK options
button.

Press the Info options
button.

Press the Option button.

Press the DOWN
navigation button until

DELETE ALL

is displayed.

Press the OK options
button.

DELETING...

is displayed.

DONE

is displayed followed

by

NO ENTRIES

.

Press the RED PHONE
button to return to the
idle display.

Menu

▼

OK

Info

▼

OK

CALLER DISPLAY

26

Handset settings You can choose

a range of settings to suit your personal preferences.

Handset ringer melody
and volume

You have a choice of 10 melodies
and 5 volume levels. You can
change the external ringer (ring
for an external incoming call) or
the internal ringer (ring for an
internal call).

To change the external
ringer melody

Press the Menu options
button.

Press the DOWN
navigation button until

SETTINGS

is displayed.

Press the OK options
button.

RINGER

is displayed, press

the OK options button.

EXTERNAL

is displayed,
press the OK options
button.

The current melody will
be played.

CHANGE MLDY

is displayed,
press the OK options
button.

Menu

▼

OK

OK

OK

OK

Press the UP or DOWN
navigation button to
change the melody.

Press the Save options
button when you have
selected the melody you
want.

A confirmation tone is
heard.

Press the RED PHONE
button to return to the
idle display.

▲

▼

Save

To change the external
ringer melody volume

Press the MENU options
button.

Press the DOWN
navigation button until

SETTINGS

is displayed.

Press the OK options
button.

RINGER

is displayed.

Press the OK options
button.

EXTERNAL

is

displayed.

Press the OK options
button.

▼

OK

OK

OK

Menu

HANDSET SETTINGS

27

Press the DOWN
navigation button,

CHANGE VOL

is displayed.

Press the OK options
button.

The current volume
setting is displayed e.g.

MEDIUM

.

Press the DOWN
navigation button to scroll
through the volume
choices

OFF, LOW, MEDIUM

,

HIGH, PROGRESSIVE

.

Press the Save options
button when you want to
select your volume setting.

A confirmation tone is
heard.

Press the RED PHONE
button to return to the
idle display.

▼

▼

OK

Save

RINGER

is displayed, press

the OK options button.

EXTERNAL

is displayed.

Press the DOWN
navigation button,

INTERNAL

is displayed.

Press the OK options
button.

The current melody will
be played.

CHANGE MLDY

is displayed,
press the OK options
button.

Press the UP or DOWN
navigation button to
change the melody.

Press the Save options
button when you have
selected the melody you
want.

A confirmation tone is
heard.

Press the RED PHONE
button to return to the
idle display.

OK

▼

OK

OK

▲

▼

To change the internal
ringer melody

Press the Menu options
button.

Press the DOWN
navigation button until

SETTINGS

is displayed.

Press the OK options
button.

Menu

▼

OK

Save

HANDSET SETTINGS

28

To change the internal
ringer melody volume

Press the Menu options
button.

Press the DOWN
navigation button until

SETTINGS

is displayed.

Press the OK options
button.

RINGER

is displayed, press

the OK options button.

EXTERNAL

is displayed.

Press the DOWN
navigation button,

INTERNAL

is displayed.

Press the OK options
button,

CHANGE MLDY

is

displayed.

Press the DOWN
navigation button,

CHANGE VOL

is displayed.

Press the OK options
button.

The current volume
setting is displayed e.g.

MEDIUM

.

Press the DOWN
navigation button to scroll
through the volume
choices

OFF, LOW, MEDIUM

,

HIGH, PROGRESSIVE

.

Menu

▼

OK

OK

▼OK▼OK▼

Press the Save options
button when you want to
select your volume setting.

Press the RED PHONE
button to return to the
idle display.

A confirmation tone is
heard.

Save

To switch your handset
key beeps on/off

Press the Menu options
button.

Press the DOWN
navigation button until

SETTINGS

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until

KEY BEEP

is displayed.

Press the OK options
button,

BEEP ON

is

displayed.

Menu

▼OK▼

OK

Note

The default setting is for the

handset key beeps to be ON.

HANDSET SETTINGS

29

To switch ON or OFF
press the UP or DOWN
navigation button until
your required choice is
displayed.

Press the Save options
button.

You will hear a
confirmation tone.

Press the RED PHONE
button to return to the
idle display.

▲

▼

Save

Press the OK options
button, your current base
selection is displayed e.g.

BASE 1

.

If your handset is
registered to more than
one base press the DOWN
navigation button to select
one of the other base
stations (

1, 2, 3, 4, AUTO

).

Press the OK options
button.

OK

OK

▼

To select a base

You are able to register
your Verve handset to 4
bases. If your handset has
been registered to more
than one base you can
select which one it uses.

Press the Menu options
button.

Press the DOWN
navigation button until

SETTINGS

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until

SELECT BASE

is displayed.

Menu

▼OK▼

Note

If AUTO is selected the handset will
automatically link to another base
with a strong signal if the signal it
is currently receiving from its
present base becomes very poor.

When you have selected the base
station the handset will try locating
the base, the display will show
SEARCHING until it is located.

HANDSET SETTINGS

30

To switch auto talk on or off

When you receive a call,
you can answer it simply
by lifting the handset off
the base station. This is
called auto talk. When
you switch auto talk off,
all calls must be answered
by pressing the GREEN
PHONE button.

Press the Menu options
button.

Press the DOWN
navigation button until

SETTINGS

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until

AUTO TALK

is displayed.

Press the OK options
button,

AUTOTALK ON

is

displayed.

To switch ON or OFF
press the UP or DOWN
navigation button until
your required selection is
displayed.

Press the Save options
button.

You will hear a
confirmation tone.

Press the RED PHONE
button to return to the
idle display.

Note

The default setting is for auto
talk to be ON.

Menu

▼

OK

▼

OK

▲

▼

Save

To give the handset a name

The handsets when
registered to the base
station are assigned
numbers. You can give
the handset a name as
well as a number to
match the user or location
e.g. Anne or office.
The name can be up to 10
characters long.

Press the Menu options
button.

Press the DOWN
navigation button until

SETTINGS

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until

NAME HANDSET

is

displayed.

Press the OK options
button.

Menu

▼

OK

▼

OK

HANDSET SETTINGS

31

Enter the name you want.

Press the Save options
button.

You will hear a
confirmation tone.

Press the RED PHONE
button to return to the
idle display.

Save

When you have made
your selection press the
Save options button.

You will hear a
confirmation tone.

Press the RED PHONE
button to return to the
idle display.

To change the contrast of
the handset display

This allows you to lighten
or darken the contrast of
the display to compensate
for the amount of light
in the room. You have a
choice of 10 contrasts.

Press the Menu options
button.

Press the DOWN
navigation button until

SETTINGS

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until

CONTRAST

is displayed.

Press the OK options
button.

Press the UP or DOWN
navigation button to scroll
through the choices
available.

Menu

▼

OK

▼

OK

▲

▼

Save

To switch keyguard on
and off

You can lock the keypad
so that it cannot be
used accidentally while
carr ying the handset
around.

To switch the keyguard on:

Press the Menu options
button.

Press the

✱ button.

The display will show

KEYGUARD ON

.

To switch the keyguard off:

Press the Unlock options
button.

Press the

✱ button.

KEYGUARD OFF

is
temporarily displayed
before returning to the
idle screen.

Menu

Unlock

HANDSET SETTINGS

32

To reset the handset to the
default settings

You can restore a handset
to its default settings.
Registration, the directory
and the Calls list are not
affected.

Press and hold the S
button for ten seconds.

You will hear a beep and

RESET HS

is displayed

Press the Ye s options
button.

RESETTING

is displayed
and you will hear a
confirmation tone.

The settings after a reset
will be:

External ringer
melody: 1

External ringer
volume: MEDIUM

Internal ringer
melody: 1

Internal ringer
volume: MEDIUM

Key beeps: ON

Auto talk: ON

S

Yes

HANDSET SETTINGS

33

Base Station settings

System PIN (Personal
Identification Number)

Your System PIN has a default
setting of 0000 but you may want
to change this to prevent
unauthorised changes to your
handset and base settings.

If you change your PIN keep a
record of the new number by
writing it in the space provided on
page 7.

Press the OK options
button.

NEW PIN?

is
displayed. Enter your new
4 digit PIN.

Press the OK options
button.

CONFIRM?

is
displayed. Enter your new
4 digit PIN again.

Press the OK options
button.

PIN CHANGED

is

displayed.

You will hear a
confirmation tone.

Press the RED PHONE
button to return to the
idle display.

OK

To change the System PIN

Press the Menu options
button.

Press the DOWN
navigation button until

BASE SETTING

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until

SYSTEM PIN

is displayed.

Press the OK options
button.

OLD PIN?

is
displayed. Enter your old
4 digit PIN (factory
setting is

0000

).

Menu

▼

OK

▼

OK

OK

OK

Handset Priority

All handsets that are
registered to the base will
ring whenever there is an
incoming call unless
handset priority has been
activated. This feature
allows an incoming call to
ring a selected handset
first, then after a specified
number of rings all other
handsets, that are
registered to the base,
will commence ringing.

BASE SETTINGS

34

Press the Menu options
button.

Press the DOWN
navigation button until
the display shows

BASE

SETTING

.

Press the OK options
button,

HS PRIORITY

is

displayed.

Press the OK options
button.

Use the UP or DOWN
navigation button to
select the option you
require.

Options:

PRIORITY OFF

–
All handsets will ring
immediately.

PRIORITY 1

–
Handset 1 will have
ringing priority.

Through to....

PRIORITY 5

–
Handset 5 will have
ringing priority.

Press the OK or Save
options button if

PRIORITY

OFF

is selected.

RING DELAY x

is displayed.

Menu

▼

OK

OK

Save

Call barring

It is possible to prevent certain
numbers being dialled from the
handsets that are registered to
your base. This is carried out by
setting call barring prefixes. There
are a maximum of 4 prefixes that
can be stored.

An example of how barring operates
is as follows:

•Storing 0800 as a prefix will
prevent any handset from dialling
a number beginning with 0800.

•Storing 0XXX as a prefix will
prevent any handset from dialling
a number beginning with 0.

OK

Press the UP or DOWN
navigation button to
select the required delay
before the other handsets
start to ring.

Options:

RING DELAY 2

through to

RING DELAY 9

Press the Save options
button.

A confirmation tone is
heard.

Press the RED PHONE
button to return to the
idle display.

or

Save

BASE SETTINGS

▲

▼

35

Press the DOWN
navigation button until

EDIT

is displayed.

Press the OK options
button.

Enter your 4 digit prefix
that you want to bar e.g.
0800 numbers.

Press the Save options
button.

Call barring will
automatically switch on.

You will hear a
confirmation tone and the
display will show:

BAR 1: 0800

Back Option

Press the RED PHONE
button to return to the
idle display.

▼

OK

OK

▼

▼

OK

Save

To take call barring off

Press the Menu options
button.

Press the DOWN
navigation button until

BASE SETTING

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until

CALL BARRING

is displayed.

Menu

▼OK▼

•Storing XXXX as a prefix will
prevent any handset from making
any outgoing call.

When a handset attempts to dial a
number that is barred the display
will show

CALL BARRED

.

To store call barring
prefixes

Press the Menu options
button.

Press the DOWN
navigation button until

BASE SETTING

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until

CALL BARRING

is displayed.

Press the OK options
button.

SYS PIN?

is

displayed.

Enter your System PIN
(factory setting

0000

).

Press the OK option
button.

BAR 1: XXXX

is displayed.

Use the DOWN
navigation button to
select the bar you wish to
store.

Press the Option button.

Menu

▼

OK

BASE SETTINGS

36

To delete call barred
prefixes individually

Press the Menu options
button.

Press the DOWN
navigation button until

BASE SETTING

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until

CALL BARRING

is displayed.

Press the OK options
button.

SYS PIN?

is

displayed.

Enter your base PIN
(factory setting

0000

).

Press the OK options
button

BAR 1: XXXX

is displayed.

Press the Option button.

Press the DOWN
navigation button until

CLEAR PREFIX

is displayed.

Press the OK options
button.

You will hear a
confirmation tone and the
display will show:

BAR 1: XXXX

Back Option

Menu

▼OK▼

OK

OK

▼

OK

Press the OK options
button.

SYS PIN?

is

displayed.

Enter your base PIN
(factory setting

0000

).

Press the OK options
button.

BAR 1: XXXX

is displayed.

Press the DOWN
navigation button to
select which call bar you
want to switch off.

Press the Option button.

BARRING ON

is displayed.

Press the DOWN
navigation button until

BARRING OFF

is displayed.

Press the OK options
button.

A confirmation tone will
be heard and the display
will show:

BAR 1: XXXX

Back Option

Press the RED PHONE
button to return to the
idle display.

OK

OK

▼

▼

OK

BASE SETTINGS

37

Press the Save options
button.

A confirmation tone is
heard.

Press the RED PHONE
button to return to the
idle display.

▼

Save

Press the RED PHONE
button to return to the
idle display.

To switch the hold music
on/off

Before an external call is
transferred to another
handset the call is placed
on hold. When the call is
on hold you can choose
whether your caller hears
music or not.

Press the Menu options
button.

Press the DOWN
navigation button until

BASE SETTING

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until

HOLD MUSIC

is displayed.

Press the OK options
button.

MUSIC ON

is

displayed.

Press the DOWN
navigation button to select

MUSIC ON

or

MUSIC OFF

.

Menu

Note

The factory setting is for the
music to be ON.

OK

▼

▼

OK

BASE SETTINGS

38

Using additional
handsets and bases

Up to five handsets can be
registered and operated from the
BT Verve 3010 base. This allows
you to make internal calls between
two handsets while a third is
making an external call.

Each handset can be registered
on up to four bases.

Registering additional
handsets

If you purchase new handsets to
use with your BT Verve 3010
Executive they will have to be
registered to the base. You will need
to do this before you can use them.

To register an additional
Verve 3000 Executive
handset to your Verve 3010
base station

Once the battery has
been inserted and the
cover replaced the display
will show:

REGISTER?

Menu Yes

Press the Ye s options
button.

Choose which base
number you want to
register to e.g. Press 1 to
register to base station 1.

Press the OK options
button.

SYS PIN?

is

displayed.

Enter the PIN number
(factory setting is

0000

).

Press the OK options
button.

PRESS PAGE ON THE BASE

is displayed.

Yes

1

OK

OK

ADDITIONAL HANDSETS

▲

▼

D

A

B

E

C

F

1

2

3

G

J

M

K

H

N

L

I

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4

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Int

S

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▲

▼

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Int

S

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Verve 3010

DECT

Digital Clarity

▲

▼

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A

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3

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Int

S

Power/
in Use

Page

R

▲

▼

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39

On the base press and
hold the PAGE button

until the Power/In Use
light starts to flash.

SEARCHING

is displayed on

the handset.

FOUND BASE

is displayed
when registration is
complete.

The next available
internal number (2-5) will
be assigned to the
handset. The display will
show:

HANDSET 2

Menu Dir

Page

To register a Verve 3000
Executive handset to
another base station

On the handset:

Press the Menu options
button.

Press the DOWN
navigation button until

REGISTRATION

is displayed.

Press the OK options
button.

REGISTER HS

is

displayed.

Press the OK options
button.

BASE –234?

is

displayed.

Press either the 2, 3 or
4 button to select which
base station you want to
register to.

Press the OK options
button.

SYS PIN?

is

displayed.

Enter the 4 digit PIN of
the base station you want
to register to.

Press the OK options
button.

PRESS PAGE ON

BASE

is displayed on the

handset.

Put your base in
registration mode by
following the instructions
in its user guide.

SEARCHING

is displayed on

the handset.

FOUND BASE

is displayed
when registration is
complete.

Menu

▼

OK

OK

2

A

B

C

3

D

E

F

4

G

H

I

OK

OK

ADDITIONAL HANDSETS

40

To register other GAP
handsets to your Verve 3010
base station

Providing your handset
is GAP (Generic Access
Profile) compliant, you
can register it to your
Verve 3010 base.

Put your handset in
registration mode
according to the
instructions in its user
guide.

Press and hold the PAGE
button on the Verve 3010
base station until the
Power/In Use light flashes.
After a short period the
handset will be registered.
The Verve 3010 will allocate
the next available internal
number to the handset.

Page

To de-register a handset
from a base

Press the Menu options
button.

Press the DOWN
navigation button until

REGISTRATION

is displayed.

Press the OK options
button,

REGISTER HS

is

displayed.

Press the DOWN
navigation button.

DE-REG HS

is displayed.

Press the OK options
button.

PLEASE WAIT

flashes on

the handset display.

SYS PIN?

is then displayed.

Enter the 4 digit PIN
number of the base you
want to de-register from.

Press the OK options
button.

HANDSET 1

is displayed.

Press the DOWN
navigation button until the
required handset number
is displayed.

Press the OK options
button.

Display shows

HS X REMOVED

.

A confirmation tone will
be heard and the handset
will be de-registered.

Menu

▼

OK

▼OK▼

OK

OK

ADDITIONAL HANDSETS

41

Help

Note

If you experience any difficulties with your BT Verve 3010 Executive, please
call the BT Verve Helpline on 08702 403180.

Problem

Handset not registering.

You have forgotten your
base station PIN number.

No display

Nothing happens when
you press any button.

Possible cause

The base is not powered.

There are no batteries in
the handset.

You have changed the
PIN.

The handset is not
charged.

Keyguard may be
switched on.

Solution

Make sure that the
power supply is
plugged in at the base
and switched on.

Make sure that the
rechargeable batteries
(included) are fitted in
the handset correctly.

Try entering the default
PIN (0000).
If you have changed the
PIN and cannot
remember the number
you will need to contact
the BT Verve Helpline on
08702 403180.

Charge or replace
batteries.

Press the Menu options
button, followed by the ✱
button to switch the
keyguard off.

HELP

42

Problem

No connection between
handset and base station.

Handset on the base does
not charge.

Handset does not ring.

You cannot dial certain
external numbers.

Your caller cannot
hear you.

The incoming caller’s
number is not displayed
even though you have
Caller Display.

You keep hearing an error
beep.

Possible cause

Are you out of range of
the base station?

Handset is not registered.

Base station is not
switched on.

Is another handset using
the line for a long time?

Is the handset placed on
the base properly?

Are the batteries in
correctly?

The handset ringer may
be switched off.

Call barring may be set.

Secrecy is switched on.

The caller’s number has
been withheld.

You have pressed the
wrong button in
a sequence.

Solution

Move closer to the base
station.

Register the handset.

Check the mains power is
connected correctly.

Maximum charging power
is only possible when no
calls are being made.

Make sure that the
handset is placed on the
base or in the charger
correctly. You will hear a
confirmation tone.

Check that you have put
the batteries in the right
way, you will hear a
confirmation tone.

See page 26 for how to
set the handset ringer.

Switch off call barring
(see page 35).

Press the S button to
speak to your caller
again.

Caller has to allow their
number to be sent.

Check the prompts in
the display or refer to
instructions in the user
guide.

HELP

43

General information

Guarantee

Your BT Verve 3010 Executive is
guaranteed for a period of 12
months from the date of purchase.

Subject to the terms listed below
the guarantee will provide for the
repair of, or at BT’s or its agents
discretion the option to replace the
BT Verve 3010 Executive, or any
component thereof, (other than
batteries), which is identified as
faulty or below standard, or as a
result of inferior workmanship or
materials. Products over 28 days old
from the date of purchase may be
replaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply
to defects that occur within the
12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to
BT or its agent as instructed.

• This guarantee does not cover
any faults or defects caused by
accidents, misuse, fair wear and
tear, neglect, tampering with the
equipment, or any attempt at
adjustment or repair other than
through approved agents.

• This guarantee does not affect
your statutory rights.

Within the 12 month guarantee
period:

If you experience difficulty using
the product, prior to returning your
product, please read the Help
section beginning on page 41, or
contact the BT Verve Helpline on
08702 403180 for assistance.

In the unlikely event of a defect
occurring, please follow the
Helpline’s instructions for
replacement or repair.

Outside the 12 month guarantee
period:

If your product needs repair after
the guarantee period has ended,
the repair must meet the approval
requirements for connections to
the telephone network. We
recommend that you call the BT
Verve Helpline on 08702 403180
and ask for details of our
recommended repair agents.

Instructions for returning the product:

If the Helpline is unable to remedy
your problem they will ask you to
return the product. Where possible,
pack the product in its original
packaging. Please remember to
include all parts, including line
cords, power supply units, and the
original batteries. (Please note that

GENERAL INFORMATION

44

Telecommunications Terminal
Equipment Directive
(1999/5/EC). In demonstration
with the Essential Requirement
for efficient use of the radio
spectrum, the product complies
with TBR6. For a copy of the
Declaration of Conformity please
contact the BT Verve Helpline on
08702 403180.

Switchboard compatibility

Generally this telephone may be
connected to switchboards however
in the event of any difficulties
please consult your switchboard
Service Provider.

we cannot take responsibility for
goods damaged in transit.) Please
obtain and keep proof of posting
from the Post Office.

Technical information

How many telephones can you have
on the line?

All items of equipment have a
Ringer Equivalence Number
(REN) which is used to calculate
the number of items that may be
connected to any one telephone
line.

The BT Verve 3010 Executive has
a total REN of 1.

Any other instrument provided by
BT may be assumed to have a
REN of 1 unless stated otherwise.

A total REN of 4 is allowed per
telephone line. (For example: if
the BT Verve 3010 Executive is
used in conjunction with three
extension telephones, each with a
REN of 1, then the total REN = 4).

R&TTE

This product is intended for use
within the UK for connection to
the public telephone network and
compatible switchboards.

This equipment complies with
the essential requirements for the
Radio Equipment and

GENERAL INFORMATION

45

To set the recall mode

Press the Menu options
button.

Press the DOWN
navigation button until

BASE SETTING

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until

RECALL MODE

is displayed.

Press the OK options
button.

TIMED BREAK

is displayed.

Press the DOWN
navigation button to
select the required recall
mode

TIMED BREAK

or

EARTH

.

Press the Save options
button.

A confirmation tone is
heard.

Press the RED PHONE
button to return to the
idle display.

Menu

▼OK▼OK▼

Save

To set the dialling mode

Press the Menu options
button.

Press the DOWN
navigation button until

BASE SETTING

is displayed.

Press the OK options
button.

Press the DOWN
navigation button until

DIAL MODE

is displayed.

Press the OK options
button.

TONE

is displayed.

Press the DOWN
navigation button to
select the required
dialling mode

TONE

or

PULSE

.

Press the Save options
button to confirm your
selection.

A confirmation tone is
heard.

Press the RED PHONE
button to return to the
idle display.

Menu

▼OK▼

OK

▼

Save

GENERAL INFORMATION

46

Wall mounting

Wall

Wall plug

Screw

72mm

If wall mounting your BT Verve
3010 Executive, use this guide for
position.

Remove plinth from the Verve
base by gently lifting the two clips
and sliding upwards.

• Make sure that you are not
drilling into any hidden wiring
and check that the power cable
will reach from the mains socket
to the base. Switch the power
adaptor off at the mains and
remove the adaptor plug from
its socket.

• Drill two holes 35 mm deep
using a 5 mm drill, 72 mm apart
to take the wall plugs.

• Put wall plugs into the drill holes
and then insert both screws.
Leave 2-3mm between the head
of the screw and the wall. You
are now able to mount the base
to the wall.

• Fit the base onto the two screws.
If necessary, tighten or loosen
the screws for the best fit.

• Put the handset back in the base
and switch the power back on at
the wall socket.

WALL MOUNTING

47

WALL MOUNTING

Wall mounting template

72mm

48

49

Additional handset and bases 38

Autotalk on/off 30

Base station

call barring 34
connection 9
de-register 40
handset priority 33
PIN 33
register 38-40
select 29

Batteries

charging 10
inserting 9
low warning 10
performance 10

Belt clip 11

Call timer 12

Call barring 34

delete prefix 36
off 35

store prefix 35
Caller Display 23
Calls list 23

copy to directory 24

delete 25

delete all 25

dialling a number 24

view 23
Calls

end 12

external 12

handsfree 13

in call (earpiece) volume 13

internal 21

making 12

preparatory 12

receiving 12
redial 20
secrecy 20
three-way 22

transferring 22
Character map 16
Charge handset batteries 10
Cleaning 8

Delete

all directory entries 20

calls list 25

directory entry 19
De-register additional handsets 40
Dialling mode 45
Directory 14

character map 16

copy entry to another handset 18

copy entire directory to

another handset 18
delete all entries 20
delete an entry 19
dial a number 17
edit an entry 19
insert pause 17
view 17
store 14

Display icons 4

Earpiece (in call) volume 13

Ending calls 12
External calls 12

Guarantee 43
Handset

auto talk on/off 30
beeps on/off 28

Index

INDEX

50

de-register 40
display contrast 31
keyguard on/off 31
naming 30
priority 33
reset 32
register other handsets 38-40
ringer melody 26-28
ringer volume 26-28

select base 29
Handset quick guide 5
Handsfree 13

volume 13
Headset 13
Help 41
Helpline 7

In call (earpiece) volume 13

Internal calls 21

Key beeps on/off 28

Keyguard 31

Location of product 9
Making calls 12

Melody

handset 26-28
Menu structure 3-4
Music on hold on/off 37

Name a handset 30
On/off

auto talk 30

key beeps 28

keyguard 31

music on hold 37

secrecy 20

Page a handset 21

Pause – insert 17
Phone socket 10

PIN 33
Power connection 9
Preparatory dialling 12
Pulse dialling 45

Quick guide to handset

functions and settings 5

Recall mode 45

Receiving calls 12
Redial 20

dial number in redial list 20

Registering additional

handsets 38-40

REN, how many phones

can I have? 44
Reset 32
Returning product 43

Safety information 8

Secrecy 20
Select a base 29
Setting up 9
Store entry in directory 14
Switchboard compatibility 44
System PIN 33

Technical information 44

Telephone line cord 10
Three-way conversation 22
Tone dialling 45
Transferring calls 22

Volume

earpiece 13
handset ringer 26-28
handsfree 13
in call 13

Wall mounting 46

template 47

INDEX

CE compliant to R&TTE
Directive (1999/5/EC)

Offices worldwide

The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2002.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Verve 3010 Executive Issue 1 (10/02) 6.1
Designed by The Art & Design Par tnership Limited.