Page 1
User
Guide
*YOU MUST
SUBSCRIBE TO
YOUR NETWORK
PROVIDER’S CALLER
DISPLAY SERVICE BEFORE
YOUR VERVE 3000 EXECUTIVE
HANDSET WILL DISPLAY CALLER
INFORMATION.
A QUARTERLY FEE IS PAYABLE.
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for registration to the BT Verve 3010 base station. It may also be registered
to other DECT GAP compatible bases, with possible limited availability of some functions.
BT Verve 3000 Executive
Handset & Charger
Page 2
Please open this page for an ‘at a glance’
guide to your Verve 3000 Executive
Page 3
Headset Port
Charger
1
At a glance
Handset
Recall button
For use with
switchboards and
certain network
services.
Keypad
Green Phone
button
For making and
answering calls. Also
to put handset into
handsfree operation.
Menu button
Press to access
your Menu options.
Display
Shows status
of your handset.
Navigation button
Used to move up and
down Menu options,
Directory and Calls list.
Directory button
Press to access
Directory.
Red Phone button
Press to end call/
return display to idle.
Secrecy button
Press to cut off your
microphone so your
caller cannot hear you.
Int button
Press to contact other
handsets.
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Menu Structure
DIRECTORY Use Up & Down
buttons to scroll
names
Press Option NEW ENTRY
DELETE ENTRY
SHOW NUMBER
EDIT ENTRY
COPY ENTRY
COPY ALL
DELETE ALL DELETE ALL?
Press Info for call
time and date
Use Up & Down
buttons to scroll
calls
CALLS LIST Press Option DELETE ENTRY
DELETE ALL
COPY TO DIR
Indicates that the line is in use. When the icon flashes indicates
that you have an incoming call or you have put an external call
on hold.
Indicates that you either have an incoming internal call or you
are already on an internal call.
You are in handsfree operation.
Battery icon is displayed when the batter y is low.
Envelope icon indicates that there are unseen calls in the
Calls list. If the icon flashes indicates that you have received
new calls since you last viewed the Calls list.
Quick guide to handset display icons
Page 5
3
Menu Structure
EXTERNALRINGERSETTINGS CHANGE MLDY Select melody
MELODY 1
to
MELODY 10
CHANGE VOL Select volume
OFF
LOW
MEDIUM
HIGH
PROGRESSIVE
INTERNAL CHANGE MLDY Select melody
MELODY 1
to
MELODY 10
CHANGE VOL Select volume
OFF
LOW
MEDIUM
HIGH
PROGRESSIVE
Select
BEEP ON
BEEP OFF
KEY BEEP
Select
BASE 1
to
BASE 4
BASE AUTO
SELECT BASE
Select
AUTOTALK ON
AUTOTALK OFF
AUTO TALK
Edit handset nameNAME HANDSET
Select
CONTRAST 1
to
CONTRAST 10
CONTRAST
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4
Menu Structure
BASE 1234?REGISTER HS
REGISTRATION
SYS PIN?
SYS PIN?DE-REG HS Select
HANDSET 1
to
HANDSET 5
BASE SETTING HS PRIORITY PRIORITY OFF
Select
PRIORITY 1
to
PRIORITY 5
Select
RING DELAY 2
to
RING DELAY 9
CALL BARRING SYS PIN?
Select required
barring prefix
BAR1 XXXX
to
BAR4 XXXX
SYSTEM PIN OLD PIN? NEW PIN?
Press Option
CONFIRM?
Select
BARRING ON
BARRING OFF
EDIT
CLEAR PREFIX
RECALL MODE Select
TIMED BREAK
or
EARTH
DIAL MODE Select
TONE
or
PULSE
HOLD MUSIC Select
MUSIC ON
or
MUSIC OFF
Page 7
5
Quick guide
Commonly used handset functions and settings
Switch OFF the handset
(default is ON)
Switch handset on
Switch Keyguard on
Switch Keyguard off
Make a call
Redial a number
Dial from the directory
Dial from the Calls list
Adjust handsfree volume
(whilst in handsfree mode)
Adjust earpiece volume
Make internal call
hold down.
hold down.
then to scroll through the list, to dial.
to display name or number you wish to
dial, to dial.
to display CALLS LIST, , to
display the number you want, to dial.
to increase/decrease volume.
to increase/decrease volume.
the second handset will ring.
Int
▼▲▼▲▼
▲
OK
▼
Menu
▼
▲
Dir
▼
▲
▲
Unlock
Menu
Page 8
6
In this guide
Note
There is a detailed Index at the back of this user guide, please see page 35.
At a glance 1
Quick guide to handset
display icons 2
Menu structure 2-4
Quick guide to handset
functions and settings 5
Introduction 7
Unpacking your
BT Verve 3000 Executive 7
For your records 7
Safety information 8
Setting up 9
Plan the location 9
Using the telephone 12
Making and ending calls 12
Call timer 12
In call volume 13
Handsfree 13
Using the Directory 14
Character map 16
Redial 20
Secrecy 20
Internal calls 21
3-way calling 22
Handset settings 23
Handset ringer melody
and volume 23
Help 31
General information 33
Guarantee 33
Technical information 34
Switchboard compatibility 34
Index 35
Hints and tips boxes
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.
Page 9
7
Introduction
Unpacking your
BT Verve 3000 Executive
If anything is missing, please
contact your place of purchase
immediately.
One Verve 3000
Executive charger
One Verve 3000
Executive handset
One power supply
for the charger
Three AAA
rechargeable
batteries
One belt clip
Battery
compartment
cover
For guarantee purposes proof
of purchase is required so please
keep your receipt.
For your records
Date of purchase:
Place of purchase:
Helpline
If you experience any difficulties
with your BT Verve 3000 Executive
handset, please call the BT Verve
Helpline on 08702 403180.
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INTRODUCTION
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Safety information
General
Only use the power supply included
with the product. Using an unauthorised
power supply will invalidate your
guarantee and may damage the telephone.
For the handset use only AAA Nickel
Metal Hydride (NiMH) rechargeable
batteries with a minimum capacity of
550 mAh. Never use other batteries or
conventional alkaline batteries as this
could lead to a short circuit or destroy
the battery casing.
If the keyguard is switched on, it is
NOT possible to make calls, including
emergency numbers (999/112).
Do not open the charger or handset
(other than to change batteries). This
could expose you to high voltages or
other risks.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
It is recommended that advice from a
qualified expert be sought before using
this product in the vicinity of emergency/
intensive care medical equipment.
It is recommended that if you have a
pacemaker fitted you check with a
medical expert before using this product.
Never dispose of batteries in a fire.
There is a serious risk of explosion and/or
the release of highly toxic chemicals.
Cleaning
Simply clean the handset and charger
with a damp (not wet) cloth, or an
anti-static wipe. Never use household
polish as this will damage the product.
Never use a dry cloth as this may cause
a static shock.
Environmental
Do not expose to direct sunlight.
The handset may become warm when
the batteries are being recharged. This is
normal. We recommend that you do not
place the product on antique/veneered
wood to avoid damage.
Do not stand your product on carpets
or other surfaces which generate fibres,
or place it in locations preventing the
free flow of air over its surfaces.
Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as
bathrooms.
Do not expose your product to fire,
explosive or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the
power and telephone line cord during an
electrical storm.
SAFETY INFORMATION
Page 11
9
Setting up
Plan the location
Situate your product close enough
to the mains power socket so that
the cables will reach.
Make sure that it is at least 1
metre away from other electrical
products to avoid interference.
Do not situate the product in the
bathroom or other humid areas.
1 Connect the charger
Plug the power supply cable into
the power socket on the underside
of the charger.
The Power/In use light will be lit
when power has been connected
correctly. (N.B. The Verve 3000
power supply cable connector is
red.)
2 Plug the power supply
unit into the wall socket
3 Insert the batteries
Insert the three AAA rechargeable
batteries supplied, as indicated
inside the battery compar tment
and slide the battery compar tment
cover shut.
SETTING UP
Page 12
10
When the batteries are inserted
the display will show:
REGISTER?
Menu Yes
HANDSET 2
Menu Dir
4 Registering and charging
your handset
Press the Ye s options
button.
Choose which base
number you want to
register to e.g. Press 1 to
register to base station 1.
Press the OK options
button.
SYS PIN?
is
displayed.
Enter the PIN number of
your Verve 3010 base
station (factory setting is
0000
).
Press the OK options
button.
PRESS PAGE ON THE BASE
is
displayed.
On your Verve 3010 base
station press and hold the
PAGE button until the
Power/In Use light starts
to flash.
SEARCHING
is displayed on
the handset.
FOUND BASE
is displayed
when registration is
complete.
The next available
internal number (2-5) will
be assigned to the handset.
The display will show:
Leave the handset in the charger
for approximately 16 hours to fully
charge the batteries as they will
not be charged on receipt.
Yes
1
OK
OK
Page
Battery low warning
If the handset battery icon and the
words
LOW BATTERY
appear on the
display you will need to recharge
your handset before you can use it.
SETTING UP
Page 13
11
5 Attach the belt clip
(optional)
Fit the belt clip onto the back of
the handset if required.
Position belt clip on back of
handset, guide and push into the
slot provided and twist clockwise
until belt clip is secure.
You BT Verve 3000 Executive
is now ready for use.
Helpline
If you have any difficulties setting
up or using your BT Verve 3000
Executive, please call the BT Verve
Helpline on 08702 403180.
Battery performance
Under no circumstances should
non-rechargeable batteries be used.
Only use NiMH rechargeable
batteries with a minimum capacity
of 550 mAh. Using inappropriate
batteries will invalidate your
guarantee and may damage the
telephone.
SETTING UP
Page 14
12
Using the telephone
Note
To exit a menu at any time press
the Back options button, this will
take you back one step. Press the
RED PHONE button to cancel the
operation completely.
Making and ending calls
To make an external call
Press the GREEN PHONE
button. You will hear the
dial tone and the display
will show the icon
and
EXT CALL
.
Dial the number.
The Power/In use light on
the base will flash to show
that you are currently on
a call.
Preparatory dialling
Enter the phone number
first.
If you make a mistake
press the Clear options
button to erase the last
digit.
Press the GREEN PHONE
button to dial the number.
Clear
To end a call
Press the RED PHONE
button.
Call timer
Your handset automatically times
the duration of all external calls,
showing it on the display during
your call and for a few seconds
after it has finished.
USING THE TELEPHONE
Page 15
To adjust the handsfree
volume whilst in handsfree
mode
Whilst in handsfree mode
you can increase or
decrease the handsfree
volume.
13
To receive an external call
When the phone rings
the Power/In use light on
the base will flash.
Press the GREEN PHONE
button to answer the call
Or
If the handset is on the
base, simply lift it up and
speak. You do not need to
press the GREEN PHONE
button.
To adjust the in call volume
If you want to increase or
decrease the volume of
your incoming call.
Press the UP or DOWN
arrow on the navigation
button to increase or
decrease the volume
setting.
In call volume
▲
▼
Handsfree
Handsfree allows you to talk to your
caller without holding the handset and
enables other people in the room to
listen to the conversation. Your hands
are left free, for example to take notes.
To make a handsfree call
Press the GREEN PHONE
button.
Press the GREEN PHONE
button again. The display
will show the icon. The
loudspeaker will switch on.
Dial the number.
To switch back to using
the handset at any time,
press the GREEN PHONE
button again.
USING THE TELEPHONE
Page 16
Using the Directory
You can store up to 100 names
and numbers in the telephone
directory. You can enter up to 22
digits and up to 12 characters.
There are three ways to enter the
directory. By pressing the Dir
button, by pressing the DOWN
navigation button or by pressing
the Menu button followed by the
OK options button.
14
Press the UP navigation
button to increase the
volume.
Press the DOWN
navigation button to
decrease the volume.
Your new volume level
will be displayed.
▲
▼
To use the headset
The headset port is
located on the bottom of
the handset.
Insert the headset plug
into the headset port.
Place the foam cushion
over the earpiece of the
headset to aid comfort
when placed in the ear.
The earpiece needs to be
inserted gently in the ear
so that it feels secure.
A clip is supplied on the
headset so that you can
clip the headset cord onto
your clothing.
USING THE TELEPHONE
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15
The following instructions use the
Dir button but the procedures for
accessing and using the directory
are similar using any of the three
options.
Press the Save options
button.
ENTER NUMBER
is displayed.
Enter the telephone
number.
Press the Save options
button.
ENTRY SAVED
is displayed,
a confirmation tone will
be heard.
Press the OK options
button if you wish to insert
another directory entry.
Or
Press the RED PHONE
button to return to the
idle display.
Save
Save
To store an entry in the
directory
Press the Dir options
button.
Press the Option button.
NEW ENTRY
is displayed.
Press the OK options
button.
ENTER NAME
is displayed.
Entering names:
Enter the name using the
letters on the keypad.
For example, to enter the
name TOM:
Press the 8 button,
T
appears on the display.
Press the 6 button three
times until the display
shows
O
.
Then press the 6 button
to display
M
.
Dir
Option
OK
OK
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USING THE TELEPHONE
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Character map
Digit Button
1 SPACE & . , ’ ! ?
ABCa b c 2
DEF d e f 3
GH I g h i 4
JKLjkl5
MNOm n o 6
PQRS p q r s 7
TUV t u v 8
WXYZwxyz9
✱
+–/\><=
#
USING THE TELEPHONE
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To insert a Pause in the
directory
Press and hold the UP
navigation button until a
P
appears on the display.
To dial a name and number
in the directory
Press the Dir options
button.
Press the DOWN
navigation button to scroll
through the names listed
in alphabetical order.
Select the required name.
Or
Enter the first letter of
the name you want e.g.
for Emma, press 3 twice
to search for names
beginning with E. Again
scroll through the names
beginning with E using
the DOWN navigation
button to select the
required entry.
Press the GREEN PHONE
button. The number will
be displayed and dialled.
▲
Dir
▼
▼
3
D
E
F
To view a directory number
entry
Press the Dir options
button
Press the DOWN
navigation button to scroll
through the menu until the
required entry is displayed.
Or
Press the first letter of the
name you are looking for.
Press the Option button.
Press the DOWN
navigation button until
SHOW NUMBER
is displayed.
Press the OK options
button.
The number is displayed.
Press the RED PHONE
button to return to the
idle display.
Dir
▼
▼
OK
USING THE TELEPHONE
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18
To copy a directory entry
to another handset
Press the Dir options
button.
Press the DOWN
navigation button to
select the entry you want.
Press the Option button.
Press the DOWN
navigation button until
COPY ENTRY
is displayed.
Press the OK options
button.
If only 2 handsets are
registered to the base
your handset will display
CALLING HS:x
. If you have
multiple handsets
registered to the base you
will first have to select the
required handset number
before
CALLING HS:x
is
displayed.
The handset receiving the
directory will display
ACCEPT DIR? NO /YES
.
Press the Ye s options
button.
After a short time the
handset will show
COMPLETED
before
returning to the idle
display.
Dir
▼
▼
OK
Yes
To copy the entire directory
to another handset
Press the Dir options
button.
Press the Option button.
Press the DOWN
navigation button until
COPY ALL
is displayed.
Press the OK options
button.
If only 2 handsets are
registered to the base
your handset will display
CONFIRM
. If you have
multiple handsets
registered to the base
you will first have to select
the required handset
number before
CONFIRM
is
displayed.
Press the OK options
button.
The handset will display
CALLING HS:x
.
Dir
▼
OK
OK
USING THE TELEPHONE
Page 21
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Press the Save options
button.
ENTRY SAVED
is displayed
on the handset and you
will hear a confirmation
tone.
Press the RED PHONE
button to return to the
idle display.
Save
To edit a directory entry
Press the Dir options
button.
Press the DOWN
navigation button to scroll
to the entry you want.
Press the Option button.
Press the DOWN
navigation button until
EDIT ENTRY
is displayed.
Press the OK options
button.
Press the Clear options
button and re-enter if you
want to make changes to
the name.
Press the Save options
button.
Press the Clear options
button and re-enter if you
want to change the
telephone number.
Dir
▼
▼
OK
Clear
Save
To delete an entry
Press the Dir options
button.
Press the DOWN
navigation button to scroll
to the entry you want.
Press the Option button.
Press the DOWN
navigation button until
DELETE ENTRY
is displayed.
Press the OK options
button.
DELETED
is displayed and
you will hear a confirmation
tone.
Press the RED PHONE
button to return to the
idle display.
Dir
▼
▼
OK
The handset receiving the
directory will display
ACCEPT DIR? NO/ YES
.
Press the Ye s options
button.
After a short time the
handset will show
COMPLETED
before returning
to the idle display.
Yes
Clear
USING THE TELEPHONE
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20
To delete the entire
directory
Press the Dir options
button.
Press the Option button.
Press the DOWN
navigation button until
DELETE ALL
is displayed.
Press the OK options
button.
DELETE ALL?
is displayed.
Press the OK options
button to confirm.
ALL DELETED
is displayed
and you will hear a
confirmation tone.
NO ENTRIES
is displayed
on the handset.
Press the RED PHONE
button to return to the
idle display.
Dir
▼
OK
OK
Redial
Your handset automatically saves
the last five telephone numbers
dialled into a redial list.
To dial a number in the
redial list
Press the UP navigation
button. The last number
dialled will be displayed.
Press the UP or DOWN
navigation button to scroll
through the redial list
until the entry you want
is displayed.
Press the GREEN PHONE
button to dial the number.
▲
▲
▼
To switch secrecy on/off
During a call:
Press the S button.
SECRECY ON
is displayed,
your caller will now be
unable to hear you.
Pressing the S button
again will allow you to talk
to your caller again.
Secrecy
When on a call you can talk to
someone in the same room,
without your caller hearing.
S
S
USING THE TELEPHONE
Page 23
21
Internal calls
Press the handset number
you wish to call e.g. 3 and
the internal call to handset
three will be made.
To end the call by either
party, press the RED
PHONE button. The other
handset involved in the call
will receive a busy tone and
display END OF CALL.
To make internal calls
If want to call another
handset registered to the
base press the Int button.
If you have only two
handsets registered to
the base the second
handset will be called
directly.
To accept the incoming
internal call press the
GREEN PHONE button.
If there are more than
two handsets registered
to the base the caller will
have to specify which
handset they wish to call.
The other handset
numbers will be displayed
for the caller to select.
Press the Int button.
Int
Int
Note
If you only have one handset
registered to the base station
you will hear an error sound
when you press the Int button
on the handset.
To transfer an external call
between handsets
You can forward an
external call to another
handset registered to the
base.
During an external call:
Press the Int button.
If there are only two
handsets registered to
the base the call will be
made automatically to the
other handset. If there
are more than two
handsets registered you
will have to specify which
handset number you wish
to forward the external
call to (see internal calls
section).
Int
USING THE TELEPHONE
Page 24
22
At this point your
external caller is put on
hold and they will hear
musical tones, you can
toggle between your
external caller and the
internal handset by
pressing the Int button.
When the called internal
handset answers you can
either speak to them or
put the call through
straight away by pressing
the RED PHONE button.
Your external caller will
be connected to the other
handset.
Int
3-way calling
You are able to hold a three way
conversation between an external
caller and two internal callers.
To make a 3-way call
When on an external call
the user has to call the
other internal handset
with an intercom call.
This is done as described
in, ‘To transfer an external
call between handsets’, on
page 21.
To enable the three way
calling:
Press the Menu options
button.
Press the DOWN
navigation button until
3 WAY CALL
is displayed.
Press the Join options
button.
You can now have a three
way conversation between
your external caller and
the other internal handset.
Menu
▼
Join
USING THE TELEPHONE
Page 25
To change the external
ringer melody volume
Press the MENU options
button.
Press the DOWN
navigation button until
SETTINGS
is displayed.
Press the OK options
button.
RINGER
is displayed.
▼
OK
Menu
23
Handset settings You can choose
a range of settings to suit your personal preferences.
Handset ringer melody
and volume
You have a choice of 10 melodies
and 5 volume levels. You can
change the external ringer (ring
for an external incoming call) or
the internal ringer (ring for an
internal call).
CHANGE MLDY
is displayed,
press the OK options
button.
Press the UP or DOWN
navigation button to
change the melody.
Press the Save options
button when you have
selected the melody you
want.
A confirmation tone is
heard.
Press the RED PHONE
button to return to the
idle display.
To change the external
ringer melody
Press the Menu options
button.
Press the DOWN
navigation button until
SETTINGS
is displayed.
Press the OK options
button.
RINGER
is displayed, press
the OK options button.
EXTERNAL
is displayed,
press the OK options
button.
The current melody will
be played.
Menu
▼
OK
OK
OK
OK
▲
▼
Save
HANDSET SETTINGS
Page 26
24
Press the OK options
button.
EXTERNAL
is
displayed.
Press the OK options
button.
Press the DOWN
navigation button,
CHANGE
VOL
is displayed.
Press the OK options
button. The current
volume setting is
displayed e.g.
MEDIUM
.
Press the DOWN
navigation button to scroll
through the volume
choices
OFF, LOW, MEDIUM
,
HIGH, PROGRESSIVE
.
Press the Save options
button when you want to
select your volume setting.
A confirmation tone is
heard.
Press the RED PHONE
button to return to the
idle display.
▼
OK
OK
OK
▼
Save
To change the internal
ringer melody
Press the Menu options
button.
Press the DOWN
navigation button until
SETTINGS
is displayed.
Press the OK options
button.
RINGER
is displayed, press
the OK options button.
EXTERNAL
is displayed.
Press the DOWN
navigation button,
INTERNAL
is displayed.
Press the OK options
button.
The current melody will
be played.
CHANGE MLDY
is displayed,
press the OK options
button.
Press the UP or DOWN
navigation button to
change the melody.
Press the Save options
button when you have
selected the melody you
want.
Menu
▼
OK
OK
▼
OK
OK
Save
▲
▼
HANDSET SETTINGS
Page 27
To switch your handset
key beeps on/off
Press the Menu options
button.
Press the DOWN
navigation button until
SETTINGS
is displayed.
Menu
▼
Note
The default setting is for the
handset key beeps to be ON.
25
To change the internal
ringer melody volume
Press the Menu options
button.
Press the DOWN
navigation button until
SETTINGS
is displayed.
Press the OK options
button.
RINGER
is displayed, press
the OK options button.
EXTERNAL
is displayed.
Press the DOWN
navigation button,
INTERNAL
is displayed.
Press the OK options
button,
CHANGE MLDY
is
displayed.
Press the DOWN
navigation button,
CHANGE
VOL
is displayed.
Press the OK options
button. The current
volume setting is displayed
e.g.
MEDIUM
.
Press the DOWN
navigation button to scroll
through the volume
choices
OFF, LOW, MEDIUM
,
HIGH, PROGRESSIVE
.
Press the Save options
button when you want to
select your volume setting.
Press the RED PHONE
button to return to the
idle display.
A confirmation tone is
heard.
Menu
▼
OK
OK
▼OK▼
▼
OK
Save
A confirmation tone is
heard.
Press the RED PHONE
button to return to the
idle display.
HANDSET SETTINGS
Page 28
26
Press the OK options
button.
Press the DOWN
navigation button until
KEY BEEP
is displayed.
Press the OK options
button,
BEEP ON
is
displayed.
To switch ON or OFF
press the UP or DOWN
navigation button until
your required choice is
displayed.
Press the Save options
button.
You will hear a
confirmation tone.
Press the RED PHONE
button to return to the
idle display.
OK
▼
OK
▲
▼
Save
Press the DOWN
navigation button until
SETTINGS
is displayed.
Press the OK options
button.
Press the DOWN
navigation button until
SELECT BASE
is displayed.
Press the OK options
button, your current base
selection is displayed e.g.
BASE 1
.
If your handset is
registered to more than
one base press the DOWN
navigation button to select
one of the other base
stations (
1, 2, 3, 4, AUTO
).
Press the OK options
button.
To select a base
You are able to register
your Verve 3000 Executive
handset to 4 bases.
If your handset has been
registered to more than
one base you can select
which one it uses.
Press the Menu options
button.
Menu
▼OK▼
OK
OK
▼
Note
If
AUTO
is selected the handset
will automatically link to another
base with a strong signal if the
signal it is currently receiving from
its present base becomes very poor.
When you have selected the base
station the handset will try
locating the base, the display will
show
SEARCHING
until it is located.
HANDSET SETTINGS
Page 29
To give the handset a name
The handsets when
registered to the base
station are assigned
numbers. You can give the
handset a name as well
as a number to match the
user or location e.g. Anne
or office. The name can be
up to 10 characters long.
Press the Menu options
button.
Press the DOWN
navigation button until
SETTINGS
is displayed.
Press the OK options
button.
Menu
▼
OK
27
To switch auto talk on or off
When you receive a call,
you can answer it simply
by lifting the handset off
the base station. This is
called auto talk. When
you switch auto talk off,
all calls must be answered
by pressing the GREEN
PHONE button.
Press the Menu options
button.
Press the DOWN
navigation button until
SETTINGS
is displayed.
Press the OK options
button.
Press the DOWN
navigation button until
AUTO TALK
is displayed.
Press the OK options
button,
AUTOTALK ON
is
displayed.
To switch ON or OFF,
press the UP or DOWN
navigation button until
your required selection is
displayed.
Press the Save options
button.
You will hear a
confirmation tone.
Press the RED PHONE
button to return to the
idle display.
▼
OK
▲
▼
Save
Note
The default setting is for auto
talk to be ON.
Menu
▼
OK
HANDSET SETTINGS
Page 30
To switch keyguard on
and off
You can lock the keypad
so that it cannot be used
accidentally while
carr ying the handset
around.
To switch the keyguard on:
Press the Menu options
button.
Press the
✱ button.
Menu
28
Press the DOWN
navigation button until
NAME HANDSET
is displayed.
Press the OK options
button.
Enter the name you want.
Press the Save options
button.
You will hear a
confirmation tone.
Press the RED PHONE
button to return to the
idle display.
▼
OK
Save
Press the DOWN
navigation button until
CONTRAST
is displayed.
Press the OK options
button.
Press the UP or DOWN
navigation button to scroll
through the choices
available.
When you have made
your selection press the
Save options button.
You will hear a
confirmation tone.
Press the RED PHONE
button to return to the
idle display.
To change the contrast of
the handset display
This allows you to lighten
or darken the contrast of
the display to compensate
for the amount of light in
the room. You have a
choice of 10 contrasts.
Press the Menu options
button.
Press the DOWN
navigation button until
SETTINGS
is displayed.
Press the OK options
button.
Menu
▼OK▼
OK
▲
▼
Save
HANDSET SETTINGS
Page 31
To register a Verve 3000
handset to another base
station
On the handset:
Press the Menu options
button.
Press the DOWN
navigation button until
REGISTRATION
is displayed.
Press the OK options
button.
REGISTER HS
is
displayed.
Press the OK options
button.
BASE –234?
is
displayed.
Menu
▼
OK
29
The display will show
KEYGUARD ON
.
To switch the keyguard off:
Press the Unlock options
button.
Press the
✱ button.
KEYGUARD OFF
is
temporarily displayed
before returning to the
idle screen.
Unlock
The settings after a reset
will be:
External ringer
melody:
1
External ringer
volume:
MEDIUM
Internal ringer
melody:
1
Internal ringer
volume:
MEDIUM
Key beeps:
ON
Auto talk:
ON
To reset the handset to
the default settings
You can restore a handset
to its default settings.
Registration, the
directory and the Calls
list are not affected.
Press and hold the S
button for ten seconds.
You will hear a beep and
RESET HS
is displayed
Press the Ye s options
button.
RESETTING
is displayed
and you will hear a
confirmation tone.
S
Yes
HANDSET SETTINGS
OK
Page 32
Press the OK options
button,
REGISTER HS
is
displayed.
Press the DOWN
navigation button.
DE-REG HS
is displayed.
Press the OK options
button.
PLEASE WAIT
flashes on the
handset display.
SYS PIN?
is then displayed.
Enter the 4 digit PIN
number of the base you
want to de-register from.
Press the OK options
button.
HANDSET 1
is displayed.
Press the DOWN
navigation button until the
required handset number
is displayed.
Press the OK options
button.
Display shows
HS X
REMOVED
.
A confirmation tone will
be heard and the handset
will be de-registered.
To de-register a handset
from a base
Press the Menu options
button.
Press the DOWN
navigation button until
REGISTRATION
is displayed.
Menu
▼
OK
▼OK▼
OK
OK
30
Press either 2, 3 or 4 to
select which base station
you want to register to.
Press the OK options
button.
SYS PIN?
is
displayed.
Enter the 4 digit PIN of
the base station you want
to register to.
Press the OK options
button.
PRESS PAGE ON
BASE
is displayed on the
handset.
Put your base in
registration mode by
following the instructions
in its user guide.
SEARCHING
is displayed on
the handset.
FOUND BASE
is displayed
when registration is
complete.
2
A
B
C
3
D
E
F
4
G
H
I
OK
OK
HANDSET SETTINGS
Page 33
31
Help
Note
If you experience any difficulties with your BT Verve 3000 Executive handset,
please call the BT Verve Helpline on 08702 403180.
Problem
Handset not registering.
No display
Nothing happens when
you press any button.
No connection between
handset and base station.
Possible cause
The base is not powered.
There are no batteries in
the handset.
The handset is not
charged.
Keyguard may be
switched on.
Are you out of range of
the base station?
Handset is not registered.
Base station is not
switched on.
Solution
Make sure that the
power supply is
plugged in at the base
and switched on.
Make sure that the
rechargeable batteries
(included) are fitted in
the handset correctly.
Charge or replace
batteries.
Press the Menu options
button, followed by the
✱ button to switch the
keyguard off.
Move closer to the base
station.
Register the handset.
Check the mains power is
connected correctly.
HELP
Page 34
32
Problem
Handset on the charger
does not charge.
Handset does not ring.
Your caller cannot
hear you.
The incoming caller’s
number is not displayed
even though you have
Caller Display.
You keep hearing an
error beep.
Possible cause
Is another handset using
the line for a long time?
Is the handset placed on
the charger properly?
Are the batteries in
correctly?
The handset ringer may
be switched off.
Secrecy is switched on.
The caller’s number has
been withheld.
You have pressed the
wrong button in a
sequence.
Solution
Maximum charging power
is only possible when no
calls are being made.
Make sure that the
handset is placed in the
charger correctly. You will
hear a confirmation tone.
Check that you have put
the batteries in the right
way, you will hear a
confirmation tone.
See page 23 for how to
set the handset ringer.
Press the S button to
speak to your caller
again.
Caller has to allow their
number to be sent.
Check the prompts in
the display or refer to
instructions in the user
guide.
HELP
Page 35
33
General information
Guarantee
Your BT Verve 3000 Executive
handset is guaranteed for a period
of 12 months from the date of
purchase.
Subject to the terms listed below
the guarantee will provide for the
repair of, or at BT’s or its agents
discretion the option to replace
the BT Verve 3000 Executive, or
any component thereof, (other
than batteries), which is identified
as faulty or below standard, or as
a result of inferior workmanship
or materials. Products over 28
days old from the date of purchase
may be replaced with a refurbished
product.
The conditions of this guarantee are:
• The guarantee shall only apply
to defects that occur within the
12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to
BT or its agent as instructed.
• This guarantee does not cover
any faults or defects caused by
accidents, misuse, fair wear and
tear, neglect, tampering with the
equipment, or any attempt at
adjustment or repair other than
through approved agents.
• This guarantee does not affect
your statutory rights.
Within the 12 month guarantee
period:
If you experience difficulty using
the product, prior to returning
your product, please read the
Help section on page 31, or
contact the BT Verve Helpline on
08702 403180 for assistance.
In the unlikely event of a defect
occurring, please follow the
helpline’s instructions for
replacement or repair.
Outside the 12 month guarantee
period:
If your product needs repair after
the guarantee period has ended,
the repair must meet the approval
requirements for connections to
the telephone network. We
recommend that you call the BT
Verve Helpline on 08702 403180
and ask for details of our
recommended repair agents.
GENERAL INFORMATION
Page 36
34
Technical information
How many telephones can you
have on the line?
All items of equipment have a
Ringer Equivalence Number
(REN) which is used to calculate
the number of items that may be
connected to any one telephone
line.
The BT Verve 3010 Executive has
a total REN of 1.
Any other instrument provided by
BT may be assumed to have a
REN of 1 unless stated otherwise.
A total REN of 4 is allowed per
telephone line.
Instructions for returning the product:
If the Helpline is unable to remedy
your problem they will ask you to
return the product. Where possible,
pack the product in its original
packaging. Please remember to
include all parts, including line
cords, power supply units, and the
original batteries. (Please note that
we cannot take responsibility for
goods damaged in transit.) Please
obtain and keep proof of posting
from the Post Office.
R&TTE
This product is intended for use
within the UK for connection to
the public telephone network and
compatible switchboards.
This equipment complies with the
essential requirements for the
Radio Equipment and
Telecommunications Terminal
Equipment Directive
(1999/5/EC). In demonstration
with the Essential Requirement
for efficient use of the radio
spectrum, the product complies
with TBR6. For a copy of the
Declaration of Conformity please
contact the BT Verve Helpline on
08702 403180.
Switchboard compatibility
Generally this telephone may
be connected to switchboards
however in the event of any
difficulties please consult your
switchboard Service Provider.
GENERAL INFORMATION
Page 37
35
Index
Autotalk on/off 27
Batteries
charging 10
inserting 9
low warning 10
performance 11
Belt clip 11
Call timer 12
Calls
end 12
external 12
handsfree 13
in call (earpiece) volume 13
internal 21
making 12
preparatory 12
receiving 13
redial 20
secrecy 20
three-way 22
transferring 21
Character map 16
Charger connect 9
Charging handset batteries 10
Cleaning 8
Delete
all directory entries 20
directory entry 19
De-register a handset 30
Directory 14
character map 16
copy entry to
another handset 18
copy entire directory
to another handset 18
delete an entry 19
delete all entries 20
dial a number 17
edit an entry 19
insert pause 17
view 17
store 15
Display contrast 28
Display icons 2
Earpiece (in call) volume 13
Ending calls 12
External calls 12
Guarantee 33
Handset
auto talk on/off 27
beeps on/off 25
de-register 30
display contrast 28
keyguard on/off 28
naming 27
reset 29
register 10
ringer melody 23
ringer volume 23
select base 26
INDEX
Page 38
36
Handset quick guide 5
Handsfree 13
volume 13
Headset 14
Help 31
Helpline 7
In call (earpiece) volume 13
Internal calls 21
Key beeps on/off 25
Keyguard 28
Location of product 9
Making calls 12
Melody
handset 23
Menu structure 2-4
Name a handset 27
On/off
auto talk 27
key beeps 25
keyguard 28
secrecy 20
Pause – insert 17
Power connection 9
Preparatory dialling 12
Quick guide to handset
functions 5
Receiving calls 13
Redial 20
dial number in redial list 20
Registering handset 10
Register to another base 29
REN, how many phones
can I have? 34
Reset handset 29
Safety information 8
Secrecy 20
Setting up 9
Store a number 15
Switchboard compatibility 34
Technical information 34
Three-way conversation 22
Transferring calls 21
Volume
earpiece 13
handset ringer 23
handsfree 13
in call 13
INDEX
Page 39
CE compliant to R&TTE
Directive (1999/5/EC)
0682
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2002.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Verve 3000 Executive Issue 1 (10/02) 3.1
Designed by The Art & Design Par tnership Limited.
Printed in China.
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