BT Versatility
Quick reference user guide
Introduction to your Featurephone
Welcome
The BT Versatility system is a very powerful business communication system
that provides a comprehensive solution for both voice and data needs.
This quick reference guide highlights some of the many voice facilities that
are provided by the system. You can use a Standard Telephone or the
highly featured V8 and V16 BT Versatility Featurephones. This guide helps
you to use both types of phone.
BT Versatility Featurephone
To get the most from your BT Versatility, we recommend that you use the
dedicated BT Versatility Featurephones. To order more featurephones please
contact your Account Manager or call BT Sales FREE on 0800 800 152.
This diagram illustrates the V16 phone which has 16 programmable keys.
Secrecy
Key
Hands-free
and light
Volume
Keys
Voice messageindicating light
4 Function Keys
Programming
Message Retrieval
Speed Dial Lists
Network and ISDN
Scroll /
Edit keys
Clear
Key
Headset
socket
Data
socket
6 Display
Keys
Programmable
keys.
(16 V16 / 8 V8)
1
BT Versatility
Quick reference user guide
How to use your BT Versatility Feature Phones
Phone Setup
To select a different Ringing Tone or Display Contrast
Select ➧
Press the Scroll Down Key
Select ➧ and select a different ringing tone
Select ➧ and select a different level of contrast.
Answering and making calls
Answer a call that is ringing on the Featurephone using the handset
Pick up the handset or
Select ➧ and/or pick up the handset.
Answer a call that is ringing on the Featurephone using hands-free
Select ➧
Make an external call
Pick up the handset
Press the Line Key or Key 9 and Key the number.
Make an internal call
Select ➧
Select ➧ , or
Key the Extension number (20 - 51), and
Pick up handset, or press
Transferring calls
Note: The following instructions assume you are on a call.
Transfer a call to an internal number
Select ➧
Select ➧ and when the call is answered
Select ➧
Transfer an external call to an external number
Select ➧
Select an available Line as indicated by ‘’ and then
Key the external number and when the call is answered
Select ➧
Transfer
External transfer
Transfer
Ext. no.
Internal transfer
Ext. no.
Internal call
Answer the call
Answer the call
Contrast options
Ringing options
Program
BT Versatility
Quick reference user guide
2
Deflecting calls
Note: The following instructions assume that your Extension is ringing.
Deflect a call to another Extension
Select ➧
Select ➧
Deflect a call to your voicemail box
Select ➧
Diverting calls
Divert all calls
Press the Scroll Down Key until ‘Divert’ is displayed.
Select ➧
Select ➧
Key the internal Extension number, or
Key 9 and the target external number, (for incoming
external calls only)
Or press ‘Divert to voicemail’.
Cancel divert all calls
Select ➧
Divert calls when your Extension is busy
Press the Scroll Down Key until ‘Divert’ is displayed.
Select ➧
Select ➧
Key the target Extension number, or
Key 9 and the target external number, (for incoming
external calls only)
Or press ‘Divert to voicemail’.
Cancel divert a call on busy
Press the Scroll Down Key until ‘Divert’ is displayed.
Select ➧
Select ➧ and the diversion is cancelled.
Divert when busy
Divert
Divert when busy
Divert
Cancel divert
Divert all calls
Divert
Deflect to voicemail
Ext. no.
Deflect the call