BT Ultrafast Smart Hub User Manual
Welcome
Ultrafast Smart Hub user guide
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Hello
Powerful, clever and faster than ever – your
sleek new Hub has arrived. We hope you
have fun using it.
What’s in the box
Here’s what’s in this guide
Ultrafast Smart Hub
Broadband cable
(grey ends)
Ultrafast lter
(black)
Power cable and plug
(in two parts)
What’s in the box 2
Get to know your Ultrafast Smart Hub 3
How to set up and get connected 4
Get more with My BT 6
Get ready with your BT Extras 7
Troubleshooting 8
Welcome
Ultrafast Smart Hub user guide
Ultrafast Smart Hub
user guide
BT Smart Hub X Info
Wireless Network Name:
BT-WWWW
Wireless Password/key:
8888wwwwwWWW
Admin Password
(view at 192.168.1.254):
8888WWWW
To get even more from your BT
Broadband visit: bt.com/extras
Extra sticker with
Hub details to put
somewhere handy
Ethernet cable
(yellow ends) for a
wired connection
Bag for returning
your old Hub
Hub Manager 10
Need some help? 11
Got a bundle, like a BT Mini Hub or BT TV, too?
Set up your Smart Hub rst before setting up anything else.
Other information 11
Thanks again for choosing BT.
Ultrafast Smart Hub BT Mini Hub BT Mini Connector BT TV box
2
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Get to know your Ultrafast Smart Hub
Front Back
WPS button
and light
Use this as a quick
way to connect
wireless devices.
See page 5
Factory Reset
button
See page 9
Hub status light
Have a look at page 9 to see what
your Hub lights mean
Connect to your
Hub’s Wireless:
1
Select your Wireless Network:
BT-WWWW
2
Enter your Wireless
Password/key:
8888wwwwwWWW
Admin Password for
Hub Manager:
8888WWWW
Factory
PhoneBroadband
USB Gig Ethernet
1 2 3 4
Reset
Power
Power
On | Off
Hub wireless settings
A handy removable card
with all you need, including
passwords, to connect
wirelessly
Broadband port Phone port
(not in use)
USB port
(not in use)
Four Gig Ethernet ports
To connect devices
Power buttonPower socket
using a cable
3 For more help, go to bt.com/help/broadband
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How to set up and get connected
After a few minutes, a blue light
will show your Hub is ready.
Welcome to BT Broadband
Unplug your old
1 2 3 4
Hub, lter and
cables
When you’ve got our email or
text saying your broadband is
ready, you can unplug your old
kit – and put it aside. That’s
your old Hub’s power plug,
its broadband cable and any
attached lter. You’ll need to
use the new bits we’ve sent
you in the box.
Connect your Hub to the
master phone socket
If you’ve got an engineer coming
to set things up for you:
You don’t need to do anything.
They’ll replace your phone
socket with a new one like this.
After the engineer’s been,
follow steps 6 to 8.
If you’re setting things up yourself:
Using the broadband cable, connect
Plug in the power
Slide the two parts of the Hub’s
power plug together until they
click into place.
Connect the power cable to your
Hub, plug it in at the wall and
switch the socket on.
Only use the plug
that came with
your new Hub
your Hub to the master phone socket.
You don’t need an
Openreach modem,
so don’t plug it in.
Depending on the socket type, you might
need your new black Ultrafast filter.
Double socket:
no filter needed
to Hub
to Hub
Single socket:
use black Ultrafast filter
Ultrafast filter that came
Ultrafast filter
Only use the black
with your new Hub
Click!
Broadband cable
(grey ends)
Connect to your
Hub’s Wireless:
1
Select your Wireless Network:
BT-WWWW
2
Enter your Wireless
Password/key:
8888wwwwwWWW
Admin Password for
Hub Manager:
8888WWWW
Broadband
Phone
Press the
Power button
It’s on the back of the Hub.
The light on the front
will change colour while
your Hub sets itself up.
This takes a few minutes.
Power button
Factory
USB Gig Ethernet
1 2 3 4
Reset
Power
On | Off
Power
4
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