BT SYNERGY 600 User Manual

User Guide

Digital cordless telephone featuring DECT

Synergy 600

This equipment is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

YOU MUST SUBSCRIBE TO YOUR NETWORK

PROVIDER’S CALLER DISPLAY SERVICE

BEFORE YOUR SYNERGY 600 WILL

DISPLAY THIS INFORMATION.

A QUARTERLY FEE IS

PAYABLE

Quick Guide

Information for the handset settings.

Please open this page for an ‘at a glance’guide to your Synergy 600.

Function

Answer a call/End a call

Make a call

Redial a number

Store a number in the
memory

Dial a number in the
memory

Adjust the earpiece volume

Secrecy on/off

Transfer call to
another handset

Three way conversation

Access to Redial and
Calls list

Set handset ringer volume

Set base unit ringer volume

Key combination

enter the name

enter the telephone number

Press the during a call until the
required level is reached.

enter handset number

enter handset number

- keep pressing to scroll.

HANDSET RING VOL

to select volume

SETUP BASE VOL

to select melody

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Int.

Int.

Int.

1

At a glance

Secrecy button

During a call press
to mute the call so
your caller cannot
hear you talk to
someone close by.

Talk button

Use to make, receive
and end calls.

Recall button

For use with a
switchboard/PBX and
BT Select Ser vices.

Redial button

To redial one of the
5 last numbers called.

Also used to enter
a pause in a stored
number.

Menu button

Use to access the
options in the menu.

Volume buttons

Use to adjust the
handset earpiece
speech volume and
handset and base
ringer volume.

Conference button

Allows you to hold a
three-way
conversation.

Phonebook button

Use to store 50 names
and numbers and dial
numbers from the
phonebook.

Internal button

To make internal calls
between handsets
registered to the base.

Keypad

Calls

To view the last 20
calls/most recent calls.

Red light

To indicate that the
phone is ringing or
in use.

Handset

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Int.

Icon Steady Flashing

EXT

External line in use Incoming call

INT

Internal call Internal call from another handset
New call in Calls list

3 way conversation in progress

Batter y exhausted
Batter y weak
Batter y half-full
Batter y full
Phonebook
Menu in use
Handset linked to base station Out of range or searching for base station

EXT

INT

Explanation of the
display icons

2

Idle screen

HS1

Displays the number of
the handset at all times.

Page button

Power/In Use light

Contact points

Charging light

Base

HS1

DECT

EXT

INT

Synergy 600

Page

Power/
In Use

Charging

3

Important. If you make a mistake you can return to the previous menu heading by pressing the X button. If you press
and hold the

X button at any time you will return to the idle screen. After 30 seconds if no buttons are pressed the

handset will automatically return to the idle screen.

Menu Structure

Register Base 1.....5 PIN?

Phonebook Add

Delete

Modify

Setup Base Vol Volume 1.....5

Vol Off

Base Mel Melody 1.....5

Sel Base Base 1.....4

Auto

Del HS PIN? Handset 1.....5

Pin Code PIN? New PIN

Retype

Priority On

Off

Select Base

Handset 1.....5

Dial Mode Tone

Pulse

PABX PBX1 PIN?

PBX2 PIN?

Pause 3 Sec

5 Sec

Default PIN?

Handset Beep Keytone On or Off

Low Batt On or Off

Outrange On or Off

Ring Vol Volume 1.....5

Vol Off

Ear Vol Ear Vol 1.....5

Int Mel Melody 1.....5

Ext Mel Melody 1.....5

Auto Ans On

Off

Name

Language English

Italiano

Francais

4

In this guide

At a glance

Handset 1

Base 2

Display icons 2

Menu structure 3

Key features 5
Introduction 6

Unpacking your Synergy 600 6

For your records 6

Safety information 6

Setting up 7
Using the telephone 10

Making and receiving calls 10

Redial 11

Secrecy 12

Name and number Phonebook 12

Paging handsets 14

Handset settings 15
Base settings 18
BT Select Services 21

Caller Display 21

Calls list 21

Call Waiting 23

Other services 24

Using additional handsets
and bases 25

Registering a handset 25

De-registering a handset 26

Internal calls 27

Transferring calls 27

Three-way conversation 28

Handset priority 28

Help 29
General information 31

Guarantee 31

Technical information 32

Switchboard compatibility 32

Switchboard external line
access code 32

Recall 32

Accessories for the
Synergy range 34

Index 35

5

KEY FEATURES

Up to five handsets work from
one base

You can make internal calls
between handsets, transfer an
external caller to another handset and
hold three-way calls between two
handsets and an external caller.

50 Name and number phonebook

Store up to 50 of your most

impor tant or frequently
dialled numbers in the phonebook and
store a name to go with the number.
It is then easy to display and dial
numbers from the phonebook.

Enhanced call clarity

Digitally Enhanced Cordless

Telecommunications(DECT)
ensures much clearer calls than
analogue cordless phones.

Excellent handset range

Under ideal conditions you

can use your Synergy 600
handset at up to 300 metres from the
base station outside, or up to 50
metres inside.

Last number redial

Display and redial the last 5 numbers
called from your handset.

Caller Display and Calls list

Lets you know who is calling you
before answering the telephone,
allowing you to decide whether or not
to answer the call.

Also, saves the details of the last 20
callers in a Calls list.

5 Handset ringer melodies

There are 5 handset ringer melodies
to choose from and you have the
option to choose a dif ferent melody
for external and internal callers.

Key features

6

INTRODUCTION

Introduction

Your Synergy 600 has been designed for ease of use and made
to the high standards set by BT.

Please read the instr uctions carefully befor e use and retain this user guide for
future reference.

Unpacking your Synergy 600

For your records

If anything is missing, please contact
your place of purchase immediately.

One Synergy 600 base station
One Synergy 600 handset

(Nicad batter y pack fitted)
One power supply for base station
One telephone line cord

Date of purchase:
Place of purchase:
Serial number:

For guarantee purposes proof of
purchase is required so please keep
your receipt.

Enter your Base station PIN here:

See page 19 for more information.

General

Only use the power supply included with the product.
Using an unauthorised power supply will invalidate
your guarantee and may damage the telephone. The
item number for the mains power supply is 872260.

Do not open the handset or base station. This could
expose you to high voltages or other risks. Contact
the Synergy Helpline

0845 769 7146 for all repairs.

Radio signals transmitted between the handset and
base may cause interference to hearing aids.

This product should not be used near emergency/
intensive care medical equipment and should not be
used by people with pacemakers.

Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close. It is recommended that
you place your product at least one metre away from
such appliances to minimise any risk of intereference.

Never dispose of the battery pack in a fir e. There is a
serious risk of explosion and / or the release of
highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a
damp (not wet) cloth, or an anti-static wipe. Never
use household polish as this will damage the product.
Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.
The product may heat up when the batter y pack is

being recharged. This is normal. However, we
recommend that you do not place the product on
antique/veneered wood to avoid damage.

Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing the free flow of air over its surfaces.
Do not submerge any part of your product in water and
do not use it in damp conditions, such as bathrooms.
Do not expose your product to fire, explosive or other
hazardous conditions.

There is a slight chance that your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord for the
duration of the storm.

Safety information

SETTING UP

7

1 Connect the power supply to

the base

Plan the location

Position your Synergy 600 within 2
metres of a power socket and phone
socket other wise extension cables will
be required.

Make sure it is at least 1 metre away
from other electrical products to avoid
interference.

Do not place your Synergy 600 product
in the bathroom or other humid areas.

Setting up

Follow these steps to set up your Synergy 600 ready for use

Plug the power adaptor into the mains
power socket and switch on. The green
Power/In Use light comes on.

Do not connect the telephone line
cord to the phone socket until your
handset is fully charged. This will
prevent the risk of the phone being
answered before the battery pack is
charged. Answering the phone before
the batter y pack is fully charged may
prevent it from reaching its optimum
capacity.

Plug the power supply cable into the
power socket on the underside of
your base.

Note

The base station must be plugged into
the mains power socket at all times.

Warning

Under no circumstances should a
non-rechargeable battery pack be
used. Only use the approved batter y
pack. Using an unapproved batter y
pack will invalidate your guarantee
and may damage the telephone.

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SETTING UP

8

A batter y pack is pr e-installed within
the handset.

Place the handset on the base station.
The red charging light will come on.
The batter y symbol is shown on the
display during charging. Leave to
charge for at least 16 hours.

Once the handset is fully charged, the
display shows a full batter y symbol.

BATTERY LEVELS

WEAK HALF-FULL FULL

2 Charge the handset battery

pack for at least 16 hours

Battery low warning

If the handset battery symbol is empty
and flashing, and you hear a warning
beep every 10 seconds, you will need
to recharge your handset before you
can use it.

Helpline

If you are experiencing dif ficulty,
please call the Synergy Helpline on

0845 769 7146.

Battery performance

The charge capacity of rechargeable
battery packs will reduce with time as
they wear out, so reducing
talk/standby time of the handset.
Eventually they will need to be
replaced. New battery packs can be
obtained from any BT Shop or from
the Helpline on

0845 769 7146.

After charging your handset for the
first time, subsequent charging time
for the battery pack is appr oximately
6-8 hours a day. Battery pack and
case may become warm during
charging, this is normal.

Under ideal conditions, the handset
battery pack should give about 12
hours talktime or 150 hours standby
on a single charge. (This does not
mean you can unplug the base station
or leave it for this length of time
without charge.)

Please note, however, that new NiCad
battery packs do not reach full
capacity until they have been in
normal use for several days.

SETTING UP

9

3 Connect the telephone line

cord to the base station (after
charging handset)

4 Connect the telephone line cord

Your Synergy 600 is now ready for use.

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USING YOUR PHONE

10

Using the telephone

Call timer

Making and receiving calls

To make an external call

Press the GREEN PHONE
button. You will hear the dial
tone and the display will show
the

EXT

symbol.

Enter the number you want.

Or

To end a call

Press the GREEN PHONE
button.

Or

Place the handset back on the
base.

To switch the handset on and off

Press and hold the  button
to switch the handset of f.

To switch the handset on,
press

and hold the  button

again.

Preparatory dialling

(If you make a mistake, press
the X button to remove the
incorrect digit).

When you have entered the
number correctly, press the
GREEN PHONE button to dial
the number.

Enter the number to be
dialled.

The number is shown in the
display.

Your handset will automatically time
the duration of all external calls.

The handset display shows the call
duration both during your call and for
a few seconds after it is complete.

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KEYPAD

KEYPAD

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