to your BT Synergy 4100
Digital Cordless Telephone
255 Name and number phonebook to store all
•
your contact numbers for easy dialling.
Copy the whole phonebook or individual entries to
•
and from your mobile phone SIM card.
Send and receive text messages*.
•
Caller Display lets you see who’s calling and your phone
•
stores details of the last 50 callers in a Calls list*.
With Call Waiting*, when you are on a call a soft beep
•
alerts you to another waiting call.
Register up to 5 handsets to the base without the need
•
for additional wiring.
Digital call quality with a range of up to 300 metres
•
outdoors and up to 50 metres indoors (in ideal
conditions).
* You must subscribe to your network provider’s Caller Display or Call Waiting service for these
features to work. A quarterly fee may be payable.
Please note that this equipment is not designed for making emergency telephone calls when
the power fails. Alternative arrangements should be made for access to emergency services.
This User Guide provides you with all
the information you need to get the
most from your phone.
Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages.
Need help?
If you have any problems setting up or using your
BT Synergy 4100 please contact the Helpline on
0870 605 8047 or email bt.helpdesk@suncorptech.com.
Alternatively, you may find the answer in ‘Help’ at the
back of this guide.
Got everything?
BT Synergy
•
4000 handset
BT Synergy
•
4100 base
2 x AAA NiMH
•
rechargeable
batteries
IMPORTANT
Only use the telephone line
cord supplied
If you have purchased
a BT Synergy 4100 multiple
pack you will also have the
following items for each handset:
You need to place your BT Synergy 4100 within 2 metres
of the mains power socket and telephone socket so that
the cables will reach.
Make sure it is at least 1 metre away from other
electrical appliances to avoid interference.
Your BT Synergy 4100 works by sending radio signals
between the handset and base. The strength of the
signal depends on where you site the base. Putting it as
high as possible ensures the best signal.
Setting up
1. Push the mains power cord into the underside of the
base until you hear it click into place and connect the
other end into the mains power wall socket. The green
Power/In use light comes on.
Power adaptor cable
WARNING
Do not place your BT Synergy 4100
in the bathroom or other humid
areas.
Handset range
The BT Synergy 4100 has a range
of up to 300 metres outdoors
when there is a clear line of sight
between the base and handset.
Any obstruction between the base
and handset will reduce the range
significantly. With the base indoors
and handset either indoors or
outdoors, the range will normally
be up to 50 metres. Thick stone
walls can severely affect the range.
Signal strength
The icon on your handset
indicates when you are in range.
When you move out of range of the
base, the out of range tone will
sound every minute. This tone is
repeated until you move back into
range.
IMPORTANT
The base station must be plugged
into the mains power socket at all
times. Do not connect the telephone
line until the handset is fully charged.
Only use the power and telephone
cables supplied with the product.
Which socket?
Power socket
Telephone line socket
7
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
If you have purchased a multiple
handset pack, you should use the
mains power adaptor with the
clear connector for the base.
The power adaptor(s) with the red
connector is for the chargers(s).
The red Charging light stays on
even when the batteries are fully
charged.
Talk/Standby time
In ideal conditions, fully charged
handset batteries should give up to
10 hours talk time or up to 100
hours standby time on a single
charge. The base must remain
plugged in to the mains and
switched on at all times.
Note that new batteries do not
reach full capacity until they have
been in normal use for several days.
Battery low warning
If the symbol flashes in the
display and you hear a warning
beep every 10-15 seconds, you
will need to recharge the handset
before you can use it again.
During charging, the symbol
will scroll in the display.
2. Rechargeable batteries are already fitted in your
handset. To activate the batteries, pull the plastic tab
away from the bottom of the handset as shown.
3. Place the handset on the base to charge for at least 24
hours. The red Charging light comes on. When the
handset is fully charged the display shows the symbol.
4. After 24 hours, plug one end of the telephone line cord
into the socket marked on the underside of the base
and the other end into the telephone wall socket.
Only use the telephone line cord supplied.
Setting up for multiple packs
If you have purchased a BT Synergy 4100 multiple pack,
you will also need to follow the instructions shown below
to prepare any additional handsets and chargers for use.
For each additional handset and charger:
1. Connect the power adaptor with the red connector to the
charger and switch on.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
2. Rechargeable batteries are already fitted in your
handset. To activate the batteries, pull the plastic
tab away from the bottom of the handset as shown
previously.
3. Place the handset on the charger and charge for at least
24 hours. The red charging light will come on.
Your BT Synergy 4100 additional handset comes preregistered to the base. The handset number will be
shown on the display.
Your BT Synergy 4100 is ready for use.
Battery performance
To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time.
Running the batteries right down
at least once a week will help them
last as long as possible.
The charge capacity of
rechargeable batteries will reduce
with time as they wear out, giving
the handset less talk/standby time.
Eventually they will need to be
replaced. New batteries are
available from the BT Synergy
4100 Helpline on 0870 605 8047.
For instructions on how to install
new batteries, see page 75.
After charging your handset for the
first time, subsequent charging
time is about 6–8 hours a day.
Batteries and handset may become
warm during charging. This is
normal.
9Getting started
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Handset display icons – These are the symbols you will see on your handset’s screen.
11Getting to know your phone
Shows the time in hours and minutes.
Handset name
The handset name is
displayed in standby mode.
Number of Calls list* entries
Displays the number of
unanswered calls.
Battery levels
Shows handset battery status.
Scrolls when the handset is
charging in the base.
Phonebook
Select icon to view the
phonebook.
Calls list*
Flashes to indicate new Calls
list entries.
Envelope
Flashes to indicate new text
messages in the Inbox.
* For these features to work you must subscribe to your Network Provider’s Caller Display* and/or Call Waiting* service. A quarterly fee may be payable.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Time
BT Synergy
15
Date
Shows the date in day/month format.
Range
Displayed in standby mode to
indicate handset is in range of
the base. Flashes if you go out
of range.
Keypad lock
Displayed when the keypad is
locked.
Handset Ext
Displayed when an external
call is being received or in
progress.
Handset number
The handset number
1
is displayed in standby
mode.
Handset Int
Displayed when an internal
call is being received or in
progress.
Your BT Synergy 4100 has an easy to use menu system.
Each menu has a list of options, which you can see on
the menu map on the following page.
When the handset is switched on and in standby:
1. Press or to open the main menu then press
repeatedly to scroll to the menu option you
or
want.
2. Press the
or the
OKoption button to select a menu option
Backoption button to go back to the
previous screen.
Character map
The following table shows you where each letter and
punctuation character can be found. This will be helpful
when storing a name in the phonebook, see page 21.
1. Lift the handset and press . The icon is displayed.
2. When you hear the dialling tone, dial the telephone
number you want.
Preparatory dialling
1. Enter the number first. If you make a mistake, press
to delete the last digit.
2. Press to dial.
End a call
1. Press .
Or
Place the handset back on the base/charger.
15
When you make a call, the Calls
light on the handset comes on and
the In Use light on the base
flashes.
Call timer
Your handset will automatically
time the duration of all external
calls. The handset display shows
the call duration both during and
for a few seconds after your call.
Press to delete any incorrect
digits
The symbol on the display
indicates when you are in range of
the base. If the symbol flashes and
you hear a warning beep, you are
out of range and will need to move
closer to the base.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
If you have subscribed to your
network’s Caller Display service,
the caller’s number (or name
if stored in the phonebook) is
displayed. See page 40 for
more information.
Auto answer
As long as you have auto answer
set to ON you can just pick the
handset up off the base/charger to
answer a call. If you have switched
it off, you will need to press .
Auto answer ON is the default
setting.
Receive a call
When you receive a call, the phone rings and the Calls
light on the handset flashes. The orsymbol
flashes in the display to let you know if it is an external
or internal call.
1. If your handset is on the base, pick it up to answer the call.
Or
If your handset is off the base, press .
Earpiece volume
During a call you can adjust the volume of the
earpiece/handset receiver.
1. Press or to increase or decrease the volume.
As you increase or decrease the volume, the boxes on
the display show the volume level.
Maximum volume
Mid volume
Minimum volume
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
During a call, you can talk to someone nearby without
your caller hearing.
1. Select
Sec option.
Secrecy On
appears in the display and
your caller cannot hear you.
2. Select
Off option to return to your caller.
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to
listen to your conversation over the loudspeaker.
Make a call in handsfree
1. Dial the number then press .
2. Press again. The icon is displayed and you hear
your call over the loudspeaker.
3. Press to end the call.
During a handsfree call, press
or to change the volume.
To switch handsfree off and return
to the handset at any time, press
.
17Using the phone
Answer a call in handsfree
When the phone rings:
1. Press
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
twice. The call is transferred to the loudspeaker.
You can store up to 255 names and numbers in the
phonebook. Names can be up to 13 characters long and
numbers up to 24 digits. You can also select different
ring tones for phonebook entries.
Store a name and number
1. Select theoption.
2.
When storing the first entry:
OK to select.
press
When storing further entries: press Opt to display
Entry
, then press OK to select.
3.
Enter Name
is displayed. Enter the name using the
keypad.
4. Select
OK option to confirm.
5. Enter the telephone number using the keypad.
Add Entry
Enter Number
is highlighted,
is displayed.
Add
Paging calls cannot be answered
by a handset.
The paging ring will stop
automatically after 30 seconds
if no button is pressed and your
handset will return to standby.
Entering names
There is a character map on page
13 to help you when entering names.
Use the keypad letters to enter
names, e.g. to store TOM:
Press once to enter
Press three times to enter
Press
Writing tips
Press to delete the last character
or digit.
Select
upper and lower case.
Press
Use , , and for
other punctuation characters, see
page 13 for full character map.
You MUST enter a name and a
number, otherwise the display will
show
once to enter
A-a option to switch between
to insert a space.
Error
.
T
.
O
.
M
.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
Make sure you enter the full
telephone number including the
dialling code if you subscribe to a
Caller Display service and want the
name of your caller displayed
instead of the number.
To enter a pause in a phonebook
number, press and a P will be
displayed. For more information on
pauses, see page 80.
The ringer melody option means
that when you receive a call from a
number stored in your phonebook
the ringtone you choose will be
played.
To assign a ringtone to a specific
caller you must subscribe to a
Caller Display Service from your
network provider. For more
information, see page 40.
To search alphabetically
Press the relevant keypad button,
e.g. for TOM, press then scroll
through the entries under T.
6. Select OK option to confirm.
7. The ringer melody options are displayed. Use or
to scroll through and hear a sample of each melody.
When you hear the melody you want, press
confirm. Display shows
8. Press
and hold to exit and return to standby.
Entry Saved
Save to
.
View/check details for an entry
1. Select theoption. The phonebook entry you used last
is displayed.
2. Use or to scroll and find the entry you want or
search alphabetically.
3. Select
Opt then press or to display
Details
and select OK.
Show
All the details for this entry are displayed: the name, the
number, and the selected ringer melody.
Dial an entry
1. Select theoption. The phonebook entry you used last
is displayed.
2. Use or to scroll and find the entry you want or
search alphabetically.
3. Press to dial the displayed number.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
. When
copying is complete the new entry will be displayed in
the phonebook list.
At the original handset a beep will confirm the entry has
6.
been copied.
and holdto exit and return to standby.
Press
Copy the entire phonebook to another handset
When you have more than one handset registered to
your BT Synergy 4100 base, you can use this feature to
copy the entire phonebook from one handset to another.
This will save you having to copy each entry over
manually.
1. Select the option. The phonebook entry you used last
is displayed.
2. Use or to scroll to the entry you want to copy
(or search alphabetically).
3. Select
Phonebook
Opt, then use or to display
and select OK.
Copy
4. Using the keypad, enter the number of the handset you
want to copy to and select
The display shows
X
(where X is the selected handset).
Please Wait
OK.
then
Copying to Handset
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
If you try to copy a phonebook
entry to another handset and the
other handset is switched off, out
of range, or the number of the
handset you have entered is
unavailable, you will hear the
error tone.
If you try to copy the entire
phonebook to another handset and
the other handset is switched off,
out of range, or the number of
the handset you have entered is
unavailable,
will be displayed.
Stored ringer melodies you have
assigned to phonebook entries are
specific to the BT Synergy 4100
and will therefore not be copied to
another type of handset.
Please note that you cannot
remove the SIM tray from the
base completely.
SIM copy/write is to and from one
handset. To transfer entries to
other handsets after SIM copy it is
best to use the copy entry or copy
phonebook command in the
phonebook menu.
Copy Phonebook Fail
5. At the receiving handset the display shows
Phonebook?
The display then shows
select OK to confirm.
Copying From Handset X
Replace
. Each
entry will then be copied in turn.
6.
At the original handset a beep will confirm when all entries
have been copied.
and holdto exit and return to standby.
Press
Copy to or from a SIM card
With the ‘SIM copy’ feature you can copy entries from
SIM Card to phonebook or from phonebook to SIM card.
So within minutes, you can have all your mobile contacts
saved onto your landline phone for quick and easy
dialling.
1. Insert the SIM card into the SIM READER slot on the side
of the base.
2. Select option. The phonebook entry you used last is
displayed.
3. Select
Opt, then use or to to display
SIM Copy
and select OK.
4. Use or to display either
Copy to SIM
and select OK.
Copy from SIM
or
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
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