BT SYNERGY 3505 User Manual
User Guide
BT SYNERGY 3505
Section
Welcome…
to your BT Synergy 3505 digital
cordless telephone and answering
machine
Digital call quality with a range of up to 300 metres
outdoors and up to 50 metres indoors (in ideal
conditions).
50 Name and number phonebook.
Use Caller Display to see who is calling and keep track of
unanswered calls*.
Operate the answering machine from the handset, base
or any other touchtone®phone.
Register up to 5 handsets to the base without the need
for additional wiring, giving you a complete phone
system on a single line.
The BT Synergy 3505 is a Digitally Enhanced Cordless
Telecommunications (DECT) product and is GAP
compatible.
* You must subscribe to your network provider’s Caller Display service for this
feature to work. A quarterly fee is payable.
Section
This User Guide provides you with all
the information you need to get the
most from your phone.
You must first set up your phone
before you can use it. This doesn’t
take long and is easy to do. Just
follow the simple instructions on the
next few pages.
Need help?
If you have any problems setting up or using your
BT Synergy 3505, contact the Helpline on 0870 605 8047.
Alternatively, you may find the answer in ‘Help’ at the
back of this guide.
Got everything?
BT Synergy 3505
answering machine base
BT Synergy 3505 handset
2 x NiMH AAA
rechargeable batteries
Battery compartment
cover
Mains power adaptor
(Item code: 005391)
Belt clip
Telephone line cord
In addition
If you purchased a
multiple pack of the BT
Synergy 3505 you should
have the following for
each additional handset:
BT Synergy 3005 handset
BT Synergy 3005 charger
2 x NiMH AAA
rechargeable batteries
Battery compartment
cover
Mains power adaptor
(Item code: 003313)
Belt clip
4
In this guide
Getting started
Location . . . . . . . . . . . . . . . . . . . . . .7
Setting up . . . . . . . . . . . . . . . . . . . . .7
Default settings . . . . . . . . . . . . . . . . .10
Attach belt clips (optional) . . . . . . . . .11
Getting to know your phone
Handset buttons . . . . . . . . . . . . . . . .12
Base/Answering machine . . . . . . . . . .13
Display icons . . . . . . . . . . . . . . . . . . .14
Navigating the menu . . . . . . . . . . . . .15
Menu map . . . . . . . . . . . . . . . . . . . . .16
Using the phone
Switch handset on/off . . . . . . . . . . . . .17
Make an external call . . . . . . . . . . . . .17
Preparatory dialling . . . . . . . . . . . . . .17
Call timer . . . . . . . . . . . . . . . . . . . . .17
End a call . . . . . . . . . . . . . . . . . . . . . .17
Receiving calls . . . . . . . . . . . . . . . . . .18
Earpiece volume . . . . . . . . . . . . . . . .18
Handsfree . . . . . . . . . . . . . . . . . . . . .19
Redial . . . . . . . . . . . . . . . . . . . . . . . .20
Secrecy . . . . . . . . . . . . . . . . . . . . . . .20
Paging . . . . . . . . . . . . . . . . . . . . . . .21
Phonebook
Writing tips . . . . . . . . . . . . . . . . . . . .21
Store . . . . . . . . . . . . . . . . . . . . . . . . .21
Dial . . . . . . . . . . . . . . . . . . . . . . . . . .22
Edit . . . . . . . . . . . . . . . . . . . . . . . . . .23
Delete . . . . . . . . . . . . . . . . . . . . . . . .23
Handset settings
Keypad beeps . . . . . . . . . . . . . . . . . .24
Ringer volume . . . . . . . . . . . . . . . . . .24
External/Internal ringer melody . . . . . .25
Keypad lock . . . . . . . . . . . . . . . . . . . .25
Auto talk . . . . . . . . . . . . . . . . . . . . . .26
Name handset . . . . . . . . . . . . . . . . . .26
Language . . . . . . . . . . . . . . . . . . . . .27
Base settings
Ringer volume . . . . . . . . . . . . . . . . . .28
Ringer melody . . . . . . . . . . . . . . . . . .28
Select base . . . . . . . . . . . . . . . . . . . .29
Change base PIN . . . . . . . . . . . . . . . .29
Default settings . . . . . . . . . . . . . . . . .31
Caller Display & Call Waiting
Caller Display . . . . . . . . . . . . . . . . . . .32
Calls list . . . . . . . . . . . . . . . . . . . . . .32
5In this guide
View . . . . . . . . . . . . . . . . . . . . . . . . .32
Dial . . . . . . . . . . . . . . . . . . . . . . . . . .33
Copy to phonebook . . . . . . . . . . . . . .33
Delete entry . . . . . . . . . . . . . . . . . . .34
Delete list . . . . . . . . . . . . . . . . . . . . .34
Call Waiting . . . . . . . . . . . . . . . . . . . .34
Accept call . . . . . . . . . . . . . . . . . . . . .35
Using the answering machine
Message display . . . . . . . . . . . . . . . . .37
Switch on/off . . . . . . . . . . . . . . . . . . .38
Loudspeaker volume . . . . . . . . . . . . .38
Outgoing messages . . . . . . . . . . . . . .38
Answer and Record . . . . . . . . . . . . . .38
Answer Only . . . . . . . . . . . . . . . . . . .39
Record outgoing message . . . . . . . . . .39
Check outgoing message . . . . . . . . . .41
Select outgoing message . . . . . . . . . .41
Reinstate pre-recorded messages . . . .42
Answer delay . . . . . . . . . . . . . . . . . . .43
Audible message alert . . . . . . . . . . . .44
Using via the base . . . . . . . . . . . . . . .44
Playback . . . . . . . . . . . . . . . . . . . . . .44
Pause . . . . . . . . . . . . . . . . . . . . . . . .44
Skip forward/backward . . . . . . . . . . . .44
Delete individual message . . . . . . . . .45
Delete all messages . . . . . . . . . . . . . .45
Call screening . . . . . . . . . . . . . . . . . .45
Using via the handset . . . . . . . . . . . . .46
Access answering machine . . . . . . . . .46
Deleting . . . . . . . . . . . . . . . . . . . . . .48
Memos . . . . . . . . . . . . . . . . . . . . . . .48
Call screening when handset
is off base . . . . . . . . . . . . . . . . . . . . .49
Remote access
Change security code . . . . . . . . . . . . .50
Switch answering machine on . . . . . . .50
Check for messages . . . . . . . . . . . . . .51
Time saver . . . . . . . . . . . . . . . . . . . . .51
Operating the answering machine . . . .52
Additional handsets and bases
Register handset to base . . . . . . . . . .53
De-register handsets . . . . . . . . . . . . .54
Internal calls . . . . . . . . . . . . . . . . . . .55
Transferring calls . . . . . . . . . . . . . . . .55
3-way conversation . . . . . . . . . . . . . .56
Handset priority . . . . . . . . . . . . . . . . .56
Connecting to a fax machine
Connecting up . . . . . . . . . . . . . . . . . .58
Setting up answering machine . . . . . .59
6 In this guide
Help
Replacing handset batteries . . . . . . . .60
Helpline . . . . . . . . . . . . . . . . . . . . . .63
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . .64
Cleaning . . . . . . . . . . . . . . . . . . . . . .65
Environmental . . . . . . . . . . . . . . . . . .65
Guarantee . . . . . . . . . . . . . . . . . . . . .66
Returning your phone . . . . . . . . . . . . .67
How many telephones can you have? . .68
R&TTE . . . . . . . . . . . . . . . . . . . . . . .68
Declaration of Conformance . . . . . . . .69
Connecting to a switchboard . . . . . . . .69
Access code . . . . . . . . . . . . . . . . . . . .69
Recall . . . . . . . . . . . . . . . . . . . . . . . .69
Dialling mode . . . . . . . . . . . . . . . . . .70
Insert a pause . . . . . . . . . . . . . . . . . .70
Length of pause . . . . . . . . . . . . . . . . .71
For your records . . . . . . . . . . . . . . . . .71
Getting started 7
7Section
Location
You need to place your BT Synergy 3505 within 2 metres
of a mains power and telephone socket so that the
cables will reach.
Make sure it is at least 1 metre away from other
electrical appliances to avoid interference.
Your BT Synergy 3505 works by sending radio signals
between the handset and base. The strength of the
signal depends on where you site the base. Putting it as
high as possible ensures the best signal.
Setting up
1. Plug the mains power cable into the base. Use the power
supply with the clear plastic end.
The green Power/In use light comes on and the base
announces the default answering machine settings (see
page 10). The message counter comes on and alternates
WARNING
Do not place your BT Synergy
3505 in the bathroom or other
humid areas.
Handset range
The BT Synergy 3505 has a range
of 300 metres outdoors when there
is a clear line of sight between the
base and handset. When there is
no clear line of sight between the
base and handset, e.g. base
indoors and handset either indoors
or outdoors, the range could be
reduced to 50 metres. Thick stone
walls can severely affect the range.
Signal strength
The symbol on your handset
display indicates when you are in
range. When you are out of range,
it flashes and BASE 1 is displayed.
The base station must be plugged
into the mains at all times.
IMPORTANT
Do not connect the telephone line
until at least one of the handsets is
fully charged.
The base station must be plugged
into the mains power at all times.
You must charge your handset for
16 hours before you can use it.
Which socket?
Power socket
Telephone line socket
8 Getting started
BATTERY LOW WARNING
If the handset battery symbol is
empty and flashing, and you hear
a warning beep every minute, you
will need to recharge your handset
before you can use it.
Battery performance
To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time
(after the initial 16 hour charge).
New NiMH batteries do not reach
full capacity until they have been
in normal use for several days.
Running the batteries right down
at least once a week will help them
last as long as possible.
The charge capacity of
rechargeable batteries will reduce
with time as they wear out, so
reducing the talk/standby time of
the handset. Eventually they will
need to be replaced. New
batteries can be obtained from the
BT Synergy Helpline 0870 605 8047.
Under no circumstances should
non-rechargeable batteries be
used. Use only approved Nickel
Metal Hydride batteries (NiMH)
size AAA capacity 550mAL 1.2V.
Using unapproved batteries will
invalidate your guarantee and may
damage the telephone
between 0 and C until the day and time are set.
2. Insert the 2 x AAA NiMH batteries supplied. Then slide
the battery compartment cover into place.
3. Place the handset on the base to charge for at least 16
hours. The red Charging light comes on (the red Charging
light stays on even when the batteries are full charged).
The handset is pre-registered to the base as SYNERGY
HS 1. This is shown on the display. When the handset is
fully charged the display shows a full battery symbol.
4. After 16 hours, plug one end of the telephone line cord
into your BT Synergy 3505 base and the other end into
the telephone wall socket.
Talk/Standby time
Under ideal conditions, fully charged handset batteries
should give about 14 hours talk time or 350 hours
standby time on a single charge.
Set the day and time
5
1
4
䊴
1
2
1
0
Your BT Synergy 3505 automatically adds the day and
time to all recorded messages and memos.
On the handset:
1. Press
twice. The display flashes
✔
TAM MENU
.
2. Press and you hear “To set day and time press Star, to
hear day and time press Square.”
3. Press . You hear “Please enter new day and time after
the tone”. Enter the day ( = Sun, = Mon, etc.).
Enter the time using the 24 hour clock, e.g.
= 2.15pm. The new day and time is announced.
4. Press twice to return to standby.
To register additional handsets to the base, see page 53.
Range indicator
The symbol on your handset
display indicates when you are in
range of the base. If the symbol
flashes and you hear a warning
beep, you are out of range and will
need to move closer to
the base.
Voice prompts
Your BT Synergy 3505 gives you
voice prompts that help you use the
answer machine. The main menu
announcements are automatically
made via the handset when
is pressed twice.
If the day and time are entered
incorrectly, you will hear
“Incorrect, please set again”.
Enter the correct setting within 15
seconds or the handset will return
to standby. If the day and time are
entered incorrectly 3 times the
handset will return to standby.
Helpline
If you have any difficulties setting
up your BT Synergy 3505, please
call the BT Synergy Helpline on
08706 058 047.
9Getting started
10 Getting started
Default settings for your BT Synergy 3505
Answering Machine
Feature Setting
Day/Time Sunday 12:01pm
Answer Delay Your answering machine will answer
Audible Message Alert Tone OFF
Outgoing message Answer and Record “Hello, your call
Answer Mode ON
Base ringer volume Level 3
Base loudspeaker volume Level 5
PIN code 0000
Dialling mode Tone
after 6 rings.
cannot be taken at the moment so please
leave your message after the tone”.
Your BT Synergy 3505 is now ready for use and the
answering machine is set to ON.
If you have purchased a
BT Synergy 3505 Multiple pack
1. Connect the mains power adaptor to the charger and
switch on. Use the power supply with the red plastic end.
2. Insert the batteries and charge the handset for at least
16 hours.
Each BT Synergy 3005 additional handset comes
pre-registered to the base as SYNERGY HS2 etc and this
is shown on the display.
Your BT Synergy 3505 is now ready for use
Attaching the belt clip (optional)
..
Getting started
Keep the charger connected to
mains power at all times.
11
SLOT
Getting to know your phone12
Handset buttons
Volume/Scroll/Redial/Calls list
Adjust earpiece volume page 18;
handset and base ringer volume,
Scroll through the directory, menu
options, redial and Calls list.
During a call, press to stop your
caller hearing you, page 20.
Also used as a delete, edit and exit
Press to make, receive and end
For use with switchboards and BT
Switches handset On and Off,
pages 24 and 28.
Open redial list, page 20.
Open Calls list, page 32.
Secrecy
button.
Talk
calls, pages 17 and 18.
Used for keypad lock.
Star
Recall/Power
Calling Features, page 32.
page 17.
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R
Int
Ring indicator
Flashes when the phone is
ringing and remains on when
phone is in use.
Display
Shows caller’s details, name
and/or number you have dialled
and the status of the handset.
Handsfree
Make and receive calls using
the handsfree mode, page 19.
Menu
Use to access and select the
options in the menu.
Phonebook
Opens the 50 name and number
phonebook, page 22.
Internal
Lets you make calls between
handsets registered to the base,
page 55.
Base/answering machine buttons
Getting to know your phone
13
Lets you skip back through
your messages and memos,
Used to select your Answer
machine on and off, page 38.
Used to select your outgoing
Comes on when the handset
Deletes recorded messages
Green Power/In use light
On when the power is on.
Flashes when the handset is
Skip backward
page 44.
Switches the audible
message alert on and off,
and Record outgoing
message, page 41.
Switches the answering
page 44.
Answer on/off
message, page 41.
Charging light (RED)
is on the base.
Delete
and memos, page 45.
in use.
Page
Press to page the handset,
page 21.
Stop
Stops message playback,
page 44.
Skip forward
DECT
Digital Clarity
Page
Ans.
BT Synergy 3505
on
off
Stop
ip
Sk
Messages
Del
S
k
Play
Vol
ip
Lets you skip forward
through messages and
memos, page 44.
Sets the answer delay,
page 43.
Used to select your Answer
Only message, page 41.
Volume
Adjusts the loudspeaker
volume, page 38.
Play
Lets you play and pause
messages, page 44.
Message display LED
Indicates when the
answering machine is on or
off, and how many messages
you have, page 37.
14
Getting to know your phone
Display icons – This is where the icons will appear.
Standby screen
To change the name of
your handset,
e.g. BEDROOM, see
page 26.
EXT
INT
SYNERGY HS1
Icon Steady Flashing
EXT
External line in use Incoming call
Internal call Internal call from another handset
INT
In calls list New call received in calls list
EXT
INT
3 way conversation in progress
Battery weak
Battery half full
Battery full
Phonebook
Menu in use
Handset linked to base Out of range or searching for base
In handsfree mode
Shows when there are messages
* For these features to work you must subscribe to your Network Provider’s Caller Display or Call Waiting Services.
HS1
The handset number is
displayed at all times
when in standby mode
(even if you change the
handset name).
Navigating the menus
Your BT Synergy 3505 handset has a menu system which
is easy to use. Each menu has a list of options, which you
can see on the menu map on the following page.
When the handset is switched on and in standby:
1. Press to open the main menu then press and
to scroll to the menu option you want.
2. Press to view the sub-menus for the displayed
menu, then use and to select further menu
options and to confirm any settings.
For example to change the handset ringer volume:
1. scroll to
RING VOL
.
HANDSET
scroll to
2. Scroll and to select volume to confirm.
Getting to know your phone
Exit or go back one level in
the menu
Press . Or press and hold
to return to standby.
If no buttons are pressed for
15 seconds, the handset reverts
to standby automatically.
15
16
Getting to know your phone
Menu map
TAM MENU
TAM MENU
(flashes on display
when in TAM
menu)
The handset
announces
settings.
See page 47.
Phonebook
List
Add
Delete
Modify
Setup
Base Vol
Base Mel
Sel Base
Del H/S
PIN Code
Priority
Dial Mode
Recall
PABX
Default
Handset
Beep
Ring Vol
Ear Vol
Int Mel
Ext Mel
Auto Ans
Name
Language
Register
BS 1 2 3 4
Using the phone 17
Switch handset on/off
1. Press and hold to switch the handset off.
Or
Press any button to switch the handset on.
Make an external call
1. Press then dial the number you want.
Preparatory dialling
Preparatory dialling allows you to enter the number
before pressing the button. You can correct any
mistakes before you actually make the call.
1. Enter the number to be dialled.
2. Press to dial the number.
End a call
1. Press or place the handset back on the base.
When the handset is off and it is
placed back on the base it will
switch back on automatically.
If you make a mistake when
Preparatory dialling, press
to delete the incorrect digit.
Call timer
The display shows the duration of
all external calls, both during the
call and for a few seconds after you
hang up.
18
Using the phone
Caller Display
If you have subscribed to your
network’s Caller Display service,
the caller’s number (and name if
stored in the phone book) is
displayed. See page 32 for more
information.
Receiving calls
CALL
When the phone rings, the display shows
and the
EXT symbol flashes.
1. Press or if the handset is on the base, simply lift it
up and speak.
Earpiece volume
During a call:
1. Press or to select volume 1 to 5.
In standby:
1. Press then to display
2. Press then to display
HANDSET
EAR VOL
.
.
3. Press then or to select volume 1 to 5.
4. Press to confirm.
5. Press and hold to return to standby.
Using the phone
19
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to
listen to your conversation over the loudspeaker.
Make a call in handsfree
1. Dial the number then press .
2. Press to end the call.
Answer a call in handsfree
When the phone rings:
1. Press and the call is transferred to the loudspeaker.
Switch to handsfree during a call
During a call:
1. Press . The call is transferred to the loudspeaker.
2. Press to end the call.
To switch back to the handset at
any time, press again.
During a handsfree call, press
or to change the volume.
20 Using the phone
Any number entered during a call
after a or will not be saved
in the redial list.
Redial
The last 5 numbers called are stored in the redial list for
quick and easy redialling. The name will be displayed
instead of the number, if a name/number match is found
in the phonebook (see page 21). The most recent
number will be shown first.
1. Press repeatedly to display and scroll through the
redial list.
2. With the number you want displayed, press to dial.
Secrecy
Use secrecy during a call to mute your voice so that
you can talk to someone nearby without your caller
hearing you.
1. Press ,
you now.
2. Press again to return to your caller.
MUTE
is displayed. Your caller cannot hear
21Using the phone
1
6䊴6
䊴
8
Paging
You can alert handset users that they are wanted or
locate a missing handset.
1. Press on the base. The handset(s) rings
2. Press to stop the paging ring
Page
and the display flashes
Page
IN T # # # #
.
Or
Press any button on the handset.
Phonebook
You can store up to 50 names and numbers in the
Phonebook. Names can be up to 8 characters long and
numbers up to 20 digits.
Store a name and number
1. Press to display
2. Press and
3. Scroll to
NAME?
4.
ADD
Is displayed. Use the keypad to enter a name
(8 characters max).
LIST
is displayed.
PHONEBK
.
, then press .
Paging calls cannot be answered
by a handset.
Entering names
Use the keypad letters to enter
names, e.g. to store TOM:
Press once to enter T.
Press three times to enter O.
Press once to enter M.
Writing tips
If you make a mistake, press to
delete the last character or digit.
Press once to insert a space, or
twice to insert a hyphen (-). Press
three times for 1.
8
22 Using the phone
Phonebook with Caller Display
If you subscribe to a Caller Display
service, and want the names in
your Phonebook displayed instead
of the phone numbers, you must
store the full telephone number
including the full dialling code.
Insert a ‘pause’ in a stored
number
You may need to enter a pause
when storing international
numbers, charge card numbers or
if you connect your telephone to a
switchboard. (For more information
on use with a switchboard, see
page 69)
When storing a number, at the
point you want to insert a pause,
press and hold until P is
displayed.
You may enter as many pauses as
required.
5. Press .
NUMBER?
is displayed, enter the telephone
number and press .
Now either press to enter another entry or press
and hold to return to standby.
Dial from the phonebook
1. Press to display
2. Press and
LIST
PHONEBK
is displayed. Press again.
.
3. Press or to scroll to the entry you want.
Or
Press then use or to scroll to the entry
you want.
Or
Press then enter the first letter of the name you
want, e.g. for Tom, press to search for names
beginning with T.
4. Press to dial.
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