BT Synergy 3200 SMS User Manual

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

This equipment is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for registration to the BT Synergy 3200 SMS base station. For SMS text

messaging to work you must register to the BT Synergy 3200 SMS base station. It may also be registered

to other DECT GAP compatible bases with possible limited availability of some functions.

BT Synergy 3200 SMS

Handset and Charger

User

Guide

YOU MUST

SUBSCRIBE TO YOUR

NETWORK PROVIDER’S

*CALLER DISPLAY AND *CALL WAITING

SERVICES BEFORE THESE FEATURES WILL

WORK. TO USE SMS YOU MUST SUBSCRIBE

TO A *CALLER DISPLAY SERVICE AND YOU MUST

NOT WITHHOLD YOU NUMBER.

NOTE: SOME OTHER NETWORK PROVIDER

LINES MAY

NOT BE COMPATIBLE WITH THIS SMS SERVICE.

*A QUARTERLY FEE IS PAYABLE

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

Please open this page for an ‘at a glance’
guide to your Synergy 3200 SMS

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

Please open this page for a further ‘at a
glance’guide to your Synergy 3200 SMS

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

1

Liquid Crystal Display

Display shows you incoming
caller’s details, the name and
number you have dialled and
status of the handset.

Also used to display SMS text
messages.

Secrecy/Power button

In standby, press and hold
to switch off your handset.

During a call press to stop
your caller hearing you,
so you can talk to someone
close by.

Also used as a delete, edit
and exit button.

Talk button

Use to make, receive and
end calls.

Keypad

Handsfree button

Lets you make and receive
calls using the loudspeaker.

Up/Down & volume buttons

Use to adjust the handset
earpiece speech volume and
handset ringer volume.

Also lets you access and scroll
through the directory, redial
and calls list, and enter a
pause when storing numbers
in the directory.

Menu button

Lets you open the menu and
confirm menu selections.

SMS button

Press to enter the SMS menu
or if you have new SMS
messages press this button to
access messages directly.

Conf/#button

Lets you select FasTxT
(predictive text).

Also enables you to hold
a 3-way conversation.

Recall/Int button

Lets you make internal calls.

Also used when connected to
a switchboard/PBX and with
some BT Select Services.

At a glance

Handset

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Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

2

Icon Meaning

Battery exhausted

Battery weak

Battery half-full

Battery full

Handset off-hook

EXT

External call

INT

Internal call

HANDSET+?

New number in Calls list

Keypad locked

Signal strength

Signal strength icon is permanently
displayed when the handset is registered
to the base.

Flashes when handset is not registered to
any base.

Flashes when you have new SMS messages.

Explanation of
the display icons

Signal indicator

New Calls

Messages

Time

Battery level

Date

Standby display

SYNERGY 2

?New calls: 1

Messages: 9

29 Jun 10:25

Charging light

ON – Handset charging.

Charger

Synergy 3200 SMS

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Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

3

Quick Guide Information for the handset settings.

Function

Answer/End a call

Make a call

Redial a number

Store a number in the memory

Dial a number in the memory

Adjust the earpiece/handsfree volume

Secrecy on/off

Transfer call to another handset

Three way conversation

Access Redial and Calls list

Read New SMS message

*Read stored SMS message

*Send SMS message

Set handset ringer volume

Key combination

scroll through

to Ed. Phonebook enter name enter number
to continue or to end.

to Phonebook scroll to entry if necessar y

During the call or until the required volume is reached.

During the call to switch on, press again to switch off.

enter handset number

Dial external phone no. enter handset number or to return to
external caller press

for 5 last numbers called. CALLS for details of 20 last calls received.

When is flashing to open first message.

select Inbox/Outbox to message you want to read.

select New message type message phone no.

to Handset Menu to Ring Volume

to set level

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Note

*If you have no unread messages you can press the SMS button as a short cut to the SMS functionality.

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

4

SMS New Message

Inbox MSG I-N Message View Delete

Transfer

Send To

Phonebook

Edit

Message

Message Send To

Outbox MSG I-N Message View

Delete

Delete All

Settings

Confirm?

Send

Receive

Terminal nr

0911235029

0161274599

(9)

Menu Structure

Phonebook

Ed Phonebook Add Entry Name? Number?

Edit Entry

Delete Entry

Keypad Lock Off

On

Warning TonesHandset Menu Key Press

Low Battery

Out of Range

Ring Volume Volume off

Volume 1-5

Babycall Off

On

Number

OffMonitor Mode

On

Important. If you make a mistake you

can return to the previous menu heading
by pressing the

✘

button. If you press and

hold the

✘

button at any time you will
return to the idle screen. After 30
seconds if no buttons are pressed the
handset will automatically return to the

idle screen.

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

5

Volume offEar Volume

Volume 1-5

Int. Melody Melody 1-5

Ext. Melody Melody 1-5

Auto Answer off

on

Handset Name

Language English

Francais

Deutsch

Italiano

Espanol

Setup Time setting DD/MM HH/MM

Base Volume Volume off

Volume 1-5

Base Melody Melody 1-5

Base Id

Select base Automatic

Base 1-4

Remove HS

PIN Code PIN Code?

Ring Priority Off

On

Def. Priority

Dialling Mode Pulse Mode

Tone Mode

Recall

PABX Setup PABX Code 1 PIN Code?

PABX Code 2

Pause Setup

Recall 1

Recall 2

PIN Code?

3 Seconds

5 Seconds

Default PIN Code? Confirm?

Registration Base 1-4 Code? Search 1-4

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

6

In this guide

At a glance

Handset 1
Charger 2
Display icons 2
Quick Guide 3
Menu structure 4

Introduction 8

Unpacking your Synergy 3200

SMS Handset & Charger 8
For your records 8
Safety information 9

Setting up 10

Plan the location 10

Using the Synergy 3200
SMS handset 14

Making and receiving calls 14
Call timer 14
Handsfree 16
Redial 16
Secrecy 17
Internal calls 17
Transferring calls 17
Name and number

Phonebook 18

Caller Display and Call Waiting 21
Baby call 21
Room monitor mode 22

Handset settings 24

Help 31

General information 34

Guarantee 34
Technical information 34
Switchboard compatibility 35
Switchboard external line

access code 35

Recall 35

Index 38

Note

For instructions on SMS text messaging, please refer to your main Synergy 3200 SMS “Using SMS” user guide.

Note

In this user guide, we’ve included helpful tips and
useful notes. They are shown in a white box like this.

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

7

INTRODUCTION

Introduction

Your Synergy 3200 SMS Handset and Charger has been designed
for ease of use and made to the high standards set by BT.

Please read the instructions carefully before
use and keep this user guide for future
reference.

DECT

By purchasing the Synergy 3200 SMS
Handset and Charger you now own a product
which combines the advantages of cordless
operation with the performance of a high
quality corded telephone. It complies with
the Digitally Enhanced Cordless
Telecommunications (DECT) standard and
offers unparalleled quality and features.

If you have purchased a Synergy 3200 base
station you can use up to 5 handsets with it
without the need for additional wiring.

Digital Clarity

DECT

Page

Power/In use Charging

Synergy 3100

This user guide applies to both single and
multiple handset systems. The internal call
functions described in this guide apply only
to Synergy 3200 base stations with more than
one handset connected.

Important

If you wear a hearing aid, please note that the
Synergy 3200 works by sending radio signals
between the base station and the handset. These
signals may interfere with some hearing aids,
causing a humming noise.

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Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

8

INTRODUCTION

Unpacking your Synergy 3200 SMS
Handset and Charger

For your records

If anything is missing, please contact your

place of purchase immediately.

One Synergy 3200 SMS
charger

One Synergy 3200 SMS
handset

2 x NiMH AAA
re-chargeable batteries

One power supply for
the charger

One belt clip

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is
required so please keep your receipt.

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SMS

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

9

INTRODUCTION

General

Only use the power supply included with
the product. Using an unauthorised power
supply will invalidate your guarantee and
may damage the telephone. The item code
for the mains power supply is 003313.

Do not open the handset or charger.
This could expose you to high voltages or
other risks. Contact the Synergy Helpline
08706 058 047 for all repairs.

Radio signals transmitted between the
handset and base may cause interference
to hearing aids.

It is recommended that advice from a
qualified medical expert be sought before
using this product in the vicinity of
emergency/intensive care medical
equipment.

It is recommended that if you have a
pacemaker fitted you check with a medical
expert before using this product.

Your product may interfere with other
electrical equipment, e.g. TV and radio
sets, clock/alarms and computers if placed
too close. It is recommended that you
place your product at least one metre away
from such appliances to minimise any risk
of intereference.

Never dispose of batteries in a fire.
There is a serious risk of explosion and/or
the release of highly toxic chemicals.

Cleaning

Simply clean the handset and charger with
a damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this will
damage the product. Never use a dry cloth
as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the battery
pack is being recharged. This is normal.
However, we recommend that you do not
place the product on antique/veneered
wood to avoid damage.

Do not stand your product on carpets or
other surfaces which generate fibres, or
place it in locations preventing the free flow
of air over its surfaces.

Do not submerge any part of your
product in water and do not use it in damp
conditions, such as bathrooms.

Do not expose your product to fire,
explosive or other hazardous conditions.

There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the power
and telephone line cord for the duration of
the storm.

Safety information

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

10

SETTING UP

Setting up

Follow these steps to set up your Synergy 3200 SMS Handset and
Charger ready for use.

Plan the location

Position your Synergy 3200 SMS within 2
metres of a power socket otherwise extension
cables will be required.

Make sure it is at least 1 metre away from
other electrical products to avoid interference.

Do not place your Synergy 3200 SMS product
in the bathroom or other humid areas.

Plug the power adaptor into the mains power
socket on the underside of the charger.

Plug the adaptor into the mains power supply
and switch on. The green Power/In use light
comes on.

Note

The charger must be plugged into the mains power
socket at all times.

2 x NiMH AAA rechargeable batteries are
supplied.

Install the batteries as shown.

Slide the battery compartment cover into place
(the battery cover may be found in the
packaging with the batteries).

2 Install the batteries

1

Connect the power supply to
the charger

Synergy 3200 handset & charger ~ 2nd Edition ~ 16th October ’02 ~ 4686

11

SETTING UP

Before you use your Synergy 3200 SMS for
the first time, it is important to have the
handset batteries fully charged. The batteries
need to charge continuously for

at least 16

hours to reach full charge.

Place the handset in the charger. The red
charging light will come on.

Once the handset is fully charged, the display
shows a full battery symbol.

BATTERY LEVELS

WEAK HALF-FULL FULL

3

Charge the handset batteries
for at least 16 hours

Battery low warning

If the handset battery symbol is empty and flashing,
and you hear a warning beep every 10 seconds,
you will need to recharge your handset before you
can use it.

Battery performance

Under no circumstances should non-rechargeable
batteries be used. Only use the approved batteries,
type: rechargeable Nickel Metal Hydride (NiMH);
Size AAA; Capacity 550 mAh; 1.2V. Using
unapproved batteries will invalidate your guarantee
and may damage the telephone.

To keep your batteries in the best condition, leave
the handset off the base station for a few hours at
a time (after the initial 16 hour charge). Fully
discharging the batteries at least once a week will
help them last as long as possible.

However, charge capacity of rechargeable batteries
will reduce with time as they wear out, so reducing
talk/standby time of the handset. Eventually they will
need to be replaced. New batteries can be obtained
from the BT Synergy Helpline on 08706 058 047.

After charging your handset for the first time,
subsequent charging time for the battery is
approximately 6-8 hours a day. Batteries and handset
may be come warm during charging. This is normal.

Under ideal condition the handset batteries should
give about 14 hours talk time or 350 hours standby
on a single charge. (This does not mean you can
unplug the base station or leave it for this length of
time without charge.)

Please note however, that new NiMH batteries
do not reach full capacity until they have been in
normal use for several days.

Note (cont.)

The handset has a range of 300 metres outdoors
and up to 50 metres indoors. The stated range of
this product is measured in open field conditions.
Walls, ceilings and metal structures will reduce

the maximum range.

Note

The symbol on your handset display indicates
when you are in range of the base station. If the
symbol flashes and you hear a warning beep, you
are out of range and will need to move closer to
the base station.